Name: Ramada by Wyndham Luling
Address: 13889 River Road, Luling, 70070, US

10/10

Exceptional

13 Jul 2026

Sandra

Pool was available
Staff helpful

Partner

6/10

Pleasant

06 Jul 2026

Dani

The AC had a weird smell

Family

2/10

Poor

30 Jun 2026

Rachel

Bed bugs, roaches in the hall, no ice, nice staff shower didn't work, wifi kept going down

Family_with_children

4/10

Poor

28 Jun 2026

Stephen

This was not the best stay I’ve had at a Ramada. I asked for 2 additional towels because we had 4 people in a room, and they only left enough for 2 people. I was told that I was lucky because I got the last two towels because housekeeping had not come that day. They TV didn’t work. Neither ice makers worked. They were supposed to have breakfast until 9, and they put it up 30 minutes early. It could’ve been so much better!

Friends_and_family Family

2/10

Poor

26 Jun 2026

Tongell

Water damage by the windows. Dirty, dusty room. Spider on the bed. Awful

Family_with_children

6/10

Pleasant

20 Jun 2026

Kyle

Won’t stay there again

4/10

Poor

19 Jun 2026

Michael

Hot water was out. Tub was rusty and the cable was out.

Self

10/10

Exceptional

17 Jun 2026

Cedric

very friendly staff

Self

2/10

Poor

14 Jun 2026

Aubrey

I stayed there because it was close to the Performing Arts Center I needed to be at for a conference. The first room they gave was on the second floor - no elevator - i have a bad knee so I asked for a first floor room. The second room they gave was first floor but still dirty from previous guests so I had to go back and ask for another room. Third room was clean, so I settled in. The shower had multiple repair patches and rusted areas, the toilet lifted from the floor every time you sat on it, and there was still food in the mini fridge from the previous guests. I decided to try and make due as it was only a couple of nights and the a/c worked very well. The room was a little musty, so i decided to walk outside and check out the pool - it was green and filled with growth. So that was a no go. The outside entry that supposedly required a key for re-entry did not lock - none of them did. I noticed the hallway carpets were all damaged/stained/molded on the way back to my room. I decided to get some ice and had to ask the front desk where the ice machine was because the signage did not direct you to it. Turns out there's only one ice machine and its UPSTAIRS on the back side of the building. This was par for the course and I just decided to forego the ice. The staff, at least, was friendly.

Self

10/10

Exceptional

14 Jun 2026

Tijuana

Yes
Excellent

2/10

Poor

13 Jun 2026

Savana

I would not recommend this hotel and will never stay here again.
From the moment we arrived, the room was in unacceptable condition. There was a strong moldy odor, visible signs of poor cleanliness, and even roaches/insects in the room. The room phone did not work, which meant we couldn't even contact the front desk when we needed basic items like towels.
The complimentary breakfast was also very disappointing and did not meet expectations.
What made the experience even worse was the handling of a scheduled power outage. On the morning of our checkout, a notice was slipped under our door informing us that the power would be out from 7:00 a.m. to 7:00 p.m. due to electrical work. While I understand that maintenance and utility work are sometimes necessary, this information should have been disclosed at check-in. Had we been informed in advance, we could have made arrangements to leave earlier. Instead, we woke up in a hot, dark room and had to pack and prepare for checkout without electricity.
I also traveled with my elderly mother and my infant granddaughter, which made these conditions and lack of communication even more unacceptable and stressful.
Overall, this was one of the worst hotel experiences I've had. Poor room conditions, cleanliness issues, lack of communication, and inadequate accommodations made for a very unpleasant stay. I would not stay here again and would not recommend it to others.

Family_with_children

4/10

Poor

12 Jun 2026

David

Wifi was intermittent, the cable box didnt work. When we pulled back the bedding to go to sleep we found black hairs on the sheets from head level down to almost the floor of the bed, and there was a strong mildew smell

Family_with_children

4/10

Poor

05 May 2026

Brenda

The parking was good.the staff was friendly,my complaints was the condition of the room ,smell and bathroom. People being loud in the next room until late hours,doors being slammed. One guest scream out stop slamming that dam door we started laughing because that is what we wanted to say. Please read reviews before choosing a hotel

Family

2/10

Poor

28 Apr 2026

Rozanna

the pool was discussing had to

10/10

Exceptional

20 Apr 2026

Drippy

Kids and I Love it here. Love

Self

2/10

Poor

20 Apr 2026

Angela Robin

Pulling in you can already tell it’s going to be dirty. Walking into the lobby you were met with a moldy old smell. Carpets leading to the room were very stained and old. Our bedroom floor was covered in hair, food crumbs, dead bugs. Phone didn’t work. Bathroom door didn’t close. Greasy handprints on the headboard. Dirty ice bucket like food at been in it. Fridge and microwave were rusty. Must have been painted recently in the room because there was dry paint dripped on the floor, covering most of the baseboards. Even the drizzle box. You didn’t want to walk without shoes or lay anything down on the counters. The iron broad was also covered in stains and paint dripped. Would NEVER STAY HERE AGAIN. I wish we could have changed hotels.

Family_with_children

6/10

Pleasant

19 Apr 2026

Md Mustakin

The stay was okay.

Partner

10/10

Exceptional

18 Apr 2026

Bryan

Yep

2/10

Poor

18 Apr 2026

Ashley

Room I was in was in desperate need of a updo.
Rust all over in the tub. Food in the drain of the tub. Yuck! Walls looked like they were about to crumble away. Unfixed holes in the walls (especially in the corners of room.) smelled extremely musty and moldy. Lots of gross stains on office chair and sofa.
The staff I talked to was very nice and helpful. But I would not go back.

Family_with_children

10/10

Exceptional

18 Apr 2026

Buford

Very clean and nice staff

4/10

Poor

02 Apr 2026

John

Yes

Friends_and_family Family

8/10

Excellent

28 Mar 2026

June

Room 125 needs work in the bathroom. The metal attached to the light and the metal attached to the shower curtain rod is rusty. The tub needs to be refurbished and also has rust. The room with the bed was nice, Looks like it was painted and the floors looks good.

Partner

6/10

Pleasant

22 Mar 2026

Kevin

Rooms was ok staff was nice enough parking was good

Friends_and_family Family

8/10

Excellent

16 Mar 2026

John

Yes, the facility was adequate

Family

2/10

Poor

23 Feb 2026

Alisha

To Whom This May Concern, My name is Alisha McCarthy, and I am writing to formally express my deep dissatisfaction regarding my recent stay at the Ramada in New Orleans from February 13th through February 16th. I traveled thousands of miles away from home expecting a safe, comfortable, and professionally managed hotel experience. Unfortunately, what I encountered was the complete opposite. The conditions of my stay, along with the safety concerns and maintenance issues we experienced, were unacceptable and significantly disrupted what should have been an enjoyable trip.I made my reservation on January 13, 2026 — a full month in advance — specifically because I understood that Mardi Gras weekend is one of the busiest times of the year in New Orleans.I planned ahead to avoid complications and to ensure that I would have the exact room type I selected. Upon arriving on February 13th, after being awake since 6:00 a.m. due to work and travel, I was informed that the room I originally booked was no longer available because it had been sold. I was shocked and extremely disappointed. I had a confirmed reservation and yet was told at check-in that my room was unavailable.There was no prior communication advising me of any changes to my reservation. I did not receive a phone call, email, or any notification explaining that my room would not be honored. After traveling such a long distance, this was not the welcome I expected. While I was ultimately assigned a different room, that does

8/10

Excellent

20 Feb 2026

Denise

The room was clean n spacious!!!! Bit pricey for just one night tho.

2/10

Poor

17 Feb 2026

Jennifer

This carpet in the halls is filthy and the place smells like musty mold and cigarette smoke.
The locked side entry that “requires a room key for reentry” was broken. Anyone could enter at any time.
The rooms have hard flooring, no carpet in the rooms. Pictures are deceiving and misleading, almost like touched up with AI.
Not recommended at all.

4/10

Poor

27 Dec 2025

Rachel

Staff was very helpful and friendly. There was one hand towel in the room I had to go to the desk to ask for bath towels wash cloths and a floor mat.
The directions to the ice machine we wrong. They were to the rear of the 1st floor when the ice machine was in fact on the 2nd floor at the front of the building. I don't find it until the 2nd day.

Leisure Family

6/10

Pleasant

23 Nov 2025

David

Very nice staff. Building is very run down but the staff appears to be working with what they have.

Leisure

4/10

Poor

21 Nov 2025

Jason

Needs a remodel

Business

10/10

Exceptional

22 Sep 2025

christopher

Great hotel and great staff.

Leisure Self

6/10

Pleasant

20 Sep 2025

steven

The property itself was fine for what I was in town for. The room was decent but needs new carpet throughout the property and I don't believe the stairwell you have to use to get to the second floor was cleaned the entire week. My biggest issue is having to walk by the guys in the parking lot smoking marijuana lot every day as I walked to my room. I would not bring my family to this hotel.

Business Self

10/10

Exceptional

04 Sep 2025

Matthew

Would recommend both hotel n hotel.com. easy n affordable business trip!

Business

4/10

Poor

29 Jul 2025

Ramona

This hotel is in terrible condition and appears to have extensive flood damage.

Several electrical outlets and the TV in our room didn’t work, at least two security doors (access by room key) were broken, and the smell of mildew was everywhere. The room was cleaned and appeared to have newer vinyl flooring and paint, but you could see water damage on the doors and in the hallways. Hallway carpets were so filthy it was gross, and the pool was unusable. It was unclear if the A/C was working in the reception and breakfast area.

The staff was friendly and professional, but the owners should be ashamed for having them work in these conditions. We were shocked to see a hotel in this state of repair with the Wyndham name.

Leisure Partner

2/10

Poor

21 Jul 2025

Byron

Reeked of mold. Bed spread had cigarette burns. Chair in room stained. Breakfast area not cleaned at 3 pm. Pool was green with algae and needed water treatment and testing before safe to use. Staff was unhelpful. Gave one hour to correct room issues, then checked out, told manager not available leave a message.

Leisure

2/10

Poor

15 Jul 2025

Verified traveler

Don’t stay here!

Awful. The pool was green. The hallway and stairway carpet looked like it hadn’t been cleaned in weeks. The tv didn’t work and there wasn’t any hot water for a shower.

2/10

Poor

14 Jul 2025

Connie

Pool was green and was told no money in bogey to get fix the issue nor for mold and other issues with carpet and black places on the hall ceiling

Leisure Self

8/10

Excellent

12 Jul 2025

Varughese

FRIENDLY SERVICE, FOOD WAS GOOD. STILL SOME WORKS BEING DONE ON IT.

Leisure Family

2/10

Poor

08 Jul 2025

Verified traveler

Not worth it

Overall it was a bad experience. No pool, no elevator, luke warm water, then no hot water. The room wasn’t fully finished from the remodel I suppose. The base boards weren’t attached. Looked like black mold on the ceiling. The bathroom door had damage to the bottom of it. The tub doesn’t work. There was a weird stain on the curtain. Definitely go elsewhere

Friends_and_family Friends

2/10

Poor

08 Jul 2025

Terra

It was horrible, I only stayed 3hours

Self

4/10

Poor

06 Jul 2025

Andy

Should be named Luling Inn instead of Ramada.

The hotel is in terrible condition and horrible, why is it on Hotels.com. We had no hot water in our room, we had a land-line phone that wasn't connected to anything, they would answer the phone when you called, no elevator, no ac in the halls on the 2nd floor, carpets were all stained and dirty, door look rotten on the bottom, walls had patches that weren't recent and not painted, the grass was tall, continental breakfast wasn't good and the pool was green...

Partner

10/10

Exceptional

04 Jul 2025

Melinda

All was great staff was very professional friendly

Leisure Family

10/10

Exceptional

17 Jun 2025

Tee

It was easy with the pets

Family_with_children

6/10

Pleasant

13 Apr 2025

Dean

Karen, the woman who checked us in was lovely, knowledgeable and good at her job!

10/10

Exceptional

13 Mar 2025

George

Great stay, breakfast was great

Partner

4/10

Poor

10 Mar 2025

Eric

The room we were given seemed to have recent water damage. There was a damp moldy smell on all of the first floor. We requested a move to a different room, and got a better, not great, room. The new room still didn't smell good, but was better than the first. The bathtub was a little rusted, and carpets weren't clean. Overall, not a great experience.

Leisure Family_with_children

2/10

Poor

10 Mar 2025

Harrison

Smelled,dirty,poor breakfast, overall not ideal.

Leisure Partner

4/10

Poor

08 Mar 2025

Kristin

The room looked like it hadn’t really been cleaned from the previous guest. The bathroom was dirty and the floor hadn’t been vacuumed. It also looked like only one of the beds had been changed (the other had stains on the sheets).

2/10

Poor

06 Mar 2025

Absolutely

Moldy

Leisure Family

10/10

Exceptional

06 Mar 2025

Kendra

I would stay again

Leisure Family

2/10

Poor

26 Feb 2025

Terrica

Beware!

This place is disgusting. Filthy, broken and should be condemned. That’s the nicest thing I can say about this place.

Friends_and_family Family

8/10

Excellent

24 Feb 2025

Wendy

Close to restaurants and close to waterfront. Was very good trip

Leisure Friends

4/10

Poor

21 Feb 2025

Chloe

Staff was amazing but the hotel in the hallways were dirty. The rooms were clean though. This is very much a motel

Business Family

2/10

Poor

10 Feb 2025

Verified traveler

Smelt like mold

The rooms smelt like mold and the bathroom was in horrendous condition. The hallways leading to the room was dirty and stained. The only positive was the front desk was friendly and the complimentary breakfast was adequate.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2025

Kelly

good location

Business Self

2/10

Poor

28 Jan 2025

Cesar

I was assigned to a room with a bed with dirty sheets containing several human hair, (pics attached). I informed the front desk assistant and I was moved to another room with the same problem and more. As I know how hard and slow is the reimbursement process, I decided to go to the closest store (not really close) to buy a pair of beds sheets, and I set them up by myself in order to sleep in a clean bed. I don't want to say any more but I left the pictures in Google drive so you can clearly see the situation. I have been in cheaper hotels way more decent and clean than this one. \"It may it be a poor house, but not because of that it has to be dirty\". Very disappointed.

Business Self

8/10

Excellent

27 Jan 2025

Natacha

My stay

The refrigerator wasnt working i mentioned it and no one showed up. The breakfast menu only consists of waffles and coffee. The staff was very inviting.

Business Self

2/10

Poor

30 Dec 2024

Elroy

Say breakfast included, and wasn't, wrong room when checked in

Business_and_leisure Family

2/10

Poor

20 Dec 2024

Verified traveler

First of all I would not recommend no one bec the stay was horrible they put me wayyy to the back and I was alone no elevators the free breakfast they had was cold, false advertising, now the front desk clerk did help me out by changing my room but they stated free WiFi is FREE NOT! it don’t work at all could not do nothing on my lap top, they need to shut it down!

Business

4/10

Poor

06 Dec 2024

Floyd

Floyd's stay

It wasn't great. The staff I commend. The rooms are old and stale. Need airing out. Refrigerator needed freon. Furniture is dated and they used one ply toilet paper. We went and purchased our own. The doors leading outside would not lock for security purposes.

Partner

2/10

Poor

20 Nov 2024

Edward

Horrible

they advertise as having a breakfast buffet. They have no breakfast buffet they we ate biscuits and gravy three days in a row rockhard biscuits cold gravy no other options then on the last day, we got cereal but no milk no other breakfast options list that had laundry facilities. There are no laundry facilities, stayed here for a week for work and we will never stay here again very rundown very unprofessional very misleading but hotels.com is too hard to get your money back from you pay for something

Business

2/10

Poor

20 Nov 2024

Verified traveler

Place is in desperate need of a refresh. None of the amenities worked, the room smelled.

Partner

8/10

Excellent

01 Nov 2024

Lynn

Housekeeper was very nice and respectful...

Leisure Friends

4/10

Poor

27 Oct 2024

Alyssa

We went for the Eras Tour in New Orleans. The front desk staff were super nice, but unfortunately the facilities were pretty unkept. The bathrooms seemed unfinished with the tub peeling on the base, and the toilet barely flushed. We found a toenail in our room. No elevator. Just pretty run down.

Leisure Friends

4/10

Poor

26 Oct 2024

Audrey

The staff was very kind and attentive. The main issue was the lack of cleanliness. The room had an awful smell, the sheets had other people's hairs on them, the shower curtain was moldy, and the floors were damp. My standards aren’t very high for hotels in general, but the smell was insane. Karen up front was wonderful, though!

Leisure Partner

10/10

Exceptional

23 Oct 2024

PATRICIA

I love ❤️ the convenience 🏪, the area, peace and quiet and the safety around the property. Thanks 😊 for everything!

Business_and_leisure

2/10

Poor

13 Oct 2024

Donna

The building smelled of mold,the carpet floors were wet & stained. Tvdudnt work. We stayed a couple of hrs and checked out the next day

2/10

Poor

10 Oct 2024

TESHAWN

This hotel is old and RUN down. The rooms do not look very clean, it was so terrible that I left to stay at another hotel located in Kenner. This place needs an entire renovation.

Leisure Partner

4/10

Poor

08 Oct 2024

Melinda

First time this happpen tv didnt work changed room shower either the water was very hot or very cold no in between carpet could of been clean ..breakfast was very good staff was very good and helpful the room could use upgrade but it is what it is my stay was ok

Leisure Self

10/10

Exceptional

07 Oct 2024

Melinda

Staff was friendly and professional it was very clean breakfast in the morning close to every thing you wouls like to do

Leisure Self

6/10

Pleasant

29 Sep 2024

Bobby

Very disappointed

Very disappointed. Expected more from Ramada. Lobby looks nice. Not very nice reception from staff when checking in.
Rest of the facility is pretty nasty to put it mildly. Carpets throughout are disgusting.
Room is in need of a major overhaul. Bathroom is falling apart, paint peeling and shower rod falling off the wall. Can't keep water in the shower. Bed was comfortable and AC works well. Just a really run down facility. I work stay here again.

Business

4/10

Poor

27 Sep 2024

James

Several things come to mind. The worst was that there was no hot water in the shower, the tub was very slippery, plumbing for maintain.

No shampoo or conditioner, but I did get some when I went to the front desk

Outlets at the desk were used for the refrigerator and TV. Had unplugged the refrigerator to select either my PC or the desk light. Poor.

Complementary breakfast was a disgrace. Oatmeal was the only cereal and nothing else is available except pancakes, toast, and bagels lady at the front desk said that their grocery order had not come in yet. Not a valid excuse.!

Leisure Self

2/10

Poor

21 Sep 2024

Cynthia

No soap in room. No hot water. No elevator. Housekeeping knocking on door twice around 9:30 when checkout is at noon. Carpet dirty going up the stairs. Very unhappy since this was a Ramada property

Leisure Partner

4/10

Poor

20 Sep 2024

Roberto

There was a smell like humid wood.

10/10

Exceptional

21 Aug 2024

Claven

Great

Leisure

4/10

Poor

16 Jul 2024

Jacob

Unkept property, pipes rattling constantly in your room on the 1st floor, hot/humid rooms that struggle to get cool & remain cool, ice box that won’t get cold.

Business Self

10/10

Exceptional

13 Jul 2024

Angela

It was great! Friendly staff.

Business

2/10

Poor

13 Jul 2024

Verified traveler

Mold, Mold & Spiderwebs

First room assignment had broken shower/ handicapped room with no accessibility. Second room, carpet wet, room moldy smelling and tv not working. Had to have keys rekeyed 3 times because sensor not working. Breakfast is horrible on weekdays, only biscuits & gravy and cereal.

Business

2/10

Poor

04 Jul 2024

Sherone

Never went there not in the state made a mistake n they took my money dats sad

2/10

Poor

14 Jun 2024

Lanica

No towels, nets flying around room, and dirty

Leisure

4/10

Poor

13 Jun 2024

Richard

No hot water this day. Wifi not working

Business Self

2/10

Poor

10 Jun 2024

Craig

Horrible

There were rats in the ceiling, the carpet was wet around the air conditioning area. The air conditioning didn’t work and the room smelled like mildew. There was also no soap in the room either.

Friends_and_family Friends

2/10

Poor

05 Jun 2024

Kimberly

I chose Ramada because I used to think they were nice hotels but this one was horrible. No elevator so we had to drag our luggage up the stairs…no bottom floor rooms available. The carpet is totally gross…stained & sticky. Upon entering room, the smoke detector is laying by the TV with battery out. The floor in restroom was sticky & tub was all patched up. We couldn’t get the door bolt to work so I stacked stuff against the door. The light in the bathroom was wired incorrectly so one had to stay on all night…at this point I really wanted that smoke detector to work! I called to get free Wi-Fi name because I had the password but it was down & they were working on it…still not up when we left the next day. Definitely will not stay at Ramada again.

Leisure Family

10/10

Exceptional

31 May 2024

Teon

Beautiful

Loved it

Self

2/10

Poor

25 May 2024

Adrian

Stay Away

Filthy hotel. The front staff as nice however the entire cleaning staff needs to be fired. The bathrooms were unclean and the linens were unwashed. The front desk needed to move us to four different rooms to finally find a clean room. I feel sorry that the front desk needs to apologize for how terrible their cleaning staff is. Beware only a few receive full internet service rooms.

Partner

2/10

Poor

13 May 2024

Roy

Do me screw me

The first room had mold on more than half of the ceiling. The security doors to get in thru the rear entrance were broken. The second room had a toilet that wouldn’t stop running. I will never stay at that place again

Friends_and_family Friends

8/10

Excellent

04 May 2024

Kirk

Quite and comfortable, but!

Comfortable, clean but old needing repairs. The hall rugs definitely need replacement. Our room was nice but the bathroom needs to be remodeled. The bathtub is dangerous and the toilet has cracks in it. Also there is no exhaust fan and everything gets streamed up. Good breakfasts.

Partner

2/10

Poor

30 Apr 2024

Lafranceola

The website pictures are very misleading. The hotel needs a serious make over. Since the name Wyndham was attached i figured it wouldn't be bad. At the hotel you see a sign that leads you to believe Wyndham is by name only. If it wasn't for a family situation and payment in advance. I would have high tailed it out of there and never looked back.

Family

8/10

Excellent

28 Apr 2024

Gree

It was very nice

Business_and_leisure Self

2/10

Poor

14 Apr 2024

Alexis

The microwave was plugged into a surge protector that blew everytime you tried to use it. Phone didnt work. Tv didnt work. The bath facet was severely corroded and you could only use the shower. Room did not have a soap bar or tissues that were clearly supposed to be there. All staff were super friendly and glad to help with issues.

Leisure Friends

6/10

Pleasant

12 Apr 2024

Daniel

Stay was fine…place was run down with some pretty terrible carpet throughout the place…breakfast was mediocre since the waffle machine was out of order

Friends_and_family Friends

6/10

Pleasant

11 Apr 2024

Kenmeisha

Very clean

Business_and_leisure

10/10

Exceptional

10 Apr 2024

Arrie'l

I really enjoyed my stay and will probably book future stays as the location was convenient, close and doable for my needs, breakfast was great, stocked and fresh( Thanks Shenell and the other young lady). The Staff overall was wonderful, friendly and always professional and helpful.

Business Family

10/10

Exceptional

02 Apr 2024

Robert

Stayed waiting for family to come in from Baltimore. Room was very nice and quiet

Friends_and_family Family

6/10

Pleasant

01 Apr 2024

Natasha

Wasn’t as clean as I expected it to beds were old decoration were old

Friends_and_family Family

10/10

Exceptional

23 Mar 2024

Robert

Family trip

Friendly staff, clean, first room the heater didn’t work was switched to another room with no problem.

Friends_and_family Family

6/10

Pleasant

20 Mar 2024

John

It was an average hotel - nothing better, nothing worse. The staff was quite friendly and helpful. I was pretty tired from driving all day when I got there and they were really helpful, including moving me to a ground floor room (so I wouldn't have to climb stairs) without being asked. The only thing that needs to be substantially improved is their wifi service. It was unavailable (too many users) during high use times (evening) and even when I was able to get on it kept going off.

Leisure Self

8/10

Excellent

18 Mar 2024

Briana

very noisy outside and the floors in the rooms felt wet

Business Family_with_children

10/10

Exceptional

17 Mar 2024

Griselda

Staff was great. Location was convenient. Rooms were nice. Hallways, carpet, trashed. Building stunk of marijuana.

Leisure Family

10/10

Exceptional

09 Mar 2024

Victoria Knights

Liked: Staff & Service- Polite & informative when asked about surroundings.
Disliked: That the nearest Subway was closed at 3:00 pm in the afternoon. People standing around two back entrances at around 10pm when it’s dark. The side and back doors not locking so I didn’t have to use the key.

Business