Name: Red Roof Inn Kenner – New Orleans Airport NE
Address: 2125 Veterans Boulevard, Kenner, 70062, US

2/10

Poor

05 Jul 2026

Amanda

apool which closed at 6pm still daylight til 8
I have pics of bugs dead & alive, paint chipping right over the bath tub. I asked for a stopper cuz im a woman & would have loved a soak. NONE! rusty microwave. dust all around headboards... Ill neva stay @ this particular RR again A member. A. Celestain

Family

6/10

Pleasant

25 Jun 2026

Monique

Need to do better

10/10

Exceptional

23 Jun 2026

sylvie

The room was clean and very easy for our dog .

Pet

10/10

Exceptional

19 Jun 2026

Tim

Great

10/10

Exceptional

19 Jun 2026

Tim

Everything was great

10/10

Exceptional

16 Jun 2026

Tim

Great

2/10

Poor

11 Jun 2026

Brandon

Property was not well kept. Strong pee smell when arrived. Mold smell throughout room.

Partner

4/10

Poor

08 Jun 2026

Billy Frank

Red Roof Inn was disappointing...which can explain the very reasonable rate. I was injured with a bad ankle...no one asked if they may assist me. The closest elevator was not working...so I had to hobble with my luggage to the far side elevator, which thankfully worked. My rooms TV did not work, and toilet would not flush...had to fix it. The hotel was run down...the staff were not supportive of one who could hardly walk.

Self

2/10

Poor

25 May 2026

Barry

Poor check out experience

Friends

2/10

Poor

15 May 2026

Alyssa

The property allows animals however 3 rd part sights get the crappy don't wanna fix rooms .

Family_with_children

6/10

Pleasant

15 May 2026

cheryl

The price for the room was great along with being able to get a smoking room. The property was in terrible shape. There was a hole in the door. The elevator was very scary with several soft spots in the floor. There was trash in the stair well. The outside door to get into the hotel was broken.

Partner

8/10

Excellent

05 May 2026

William

Good service good room everything good

2/10

Poor

04 May 2026

Angel

Hhjkjh

Partner

10/10

Exceptional

28 Apr 2026

Indiyah

pet friendly

Partner

2/10

Poor

27 Apr 2026

Haley

The only good thing I can say about this location at least is that they accept pets for free, but all red roof inn’s do. This was a travesty. The receptionist at the desk was drunk and he kept talking politics with us. There were people staying next door who had people going in and out of their room all night and screaming. Not to mention I woke up covered head to toe in bed bug bites. This place is wretched and if I get offered any type of a compensation it better be a full refund, I refuse to stay at a red roof again. Absolutely horrendous

Pet

4/10

Poor

26 Apr 2026

Caleb

Property needs some major attention. Definitely being lacked on. But for the price and area it was decent.

Self

2/10

Poor

25 Apr 2026

Shane

First thing, I had to fix my commode and turn the water on to flush it. Had to fight to get the shower to work then had about 5 minutes of hot water. Water stains around the window and P-Tac unit. The tv was messed up had to fix it then it was stuck in Spanish. Then outside the door was filthy. Cigarette butts and needle caps lying on the ground everywhere. I’ve seen cleaner rivers than the swimming pool. Guess it is a $70 a night hotel. Room was clean and no bedbugs. Doesn’t look like the pictures. Very disappointing after a 15hr drive. Front desk Gus were great though.

2/10

Poor

20 Apr 2026

Randy

The room stunk. Was afraid to sleep here. Just gross!

Family

6/10

Pleasant

12 Apr 2026

Nancy

While the room was clean the general condition of the room, coverlet, elevator, pool were poor. They needed repair and or updating

Friends

10/10

Exceptional

11 Apr 2026

Tracie

I love the location but the rooms should be cheaper due to the phone not working. The door didn't shut close all the way. We had a couple of insect's and roaches in our room. They came in through the crack of the front door. Other than that I love the place

10/10

Exceptional

07 Apr 2026

Erica

Yes

Partner

2/10

Poor

02 Apr 2026

Tracy

Room was d

2/10

Poor

21 Mar 2026

George

This place should be shut down by the board of health ASAP!

Family_with_children

8/10

Excellent

14 Mar 2026

mason

Great for a night or two

Self

2/10

Poor

14 Mar 2026

Odis

This facility is merely a hull to lay your head if your money is funny. I was referred here by family members who clearly do not know the advantage of staying at places where prices are low low. You do not try to access cheap places to travel, sometimes it is not safe.
Plus the character of certain people traveling may be questionable. It was a never do it again type of experience. I'm good.

I'll stay across the street the next time.

Friends_and_family Friends

10/10

Exceptional

10 Mar 2026

Trecia

The hotel is very old but the room cleanliness was good, the elevator was not representative of the room and the gentleman that worked the desk was friendly and very welcoming

10/10

Exceptional

23 Feb 2026

Andres

A little smelly but ok

10/10

Exceptional

23 Feb 2026

Ramon

Nice

Self

10/10

Exceptional

23 Feb 2026

Shenovia

Thanks Red Roof Inn

Friends

2/10

Poor

23 Feb 2026

Joseph

Three floors, no elevator. Everything worn, dirty. SHower lukewarm, yuck. Finishing loading my car, and the card stopped working at exactly 11:00. Seriously?!?

8/10

Excellent

21 Feb 2026

Jason

Yes a clean room and staff were good.

Self

2/10

Poor

21 Feb 2026

Heather

Rooms were not stocked with necessities.. staff was very rude … smoking alarm was going off and when maintenance came to fix the short in a wire kicked the power off

Friends_and_family Family

4/10

Poor

18 Feb 2026

Briana

Room wasn’t properly cleaned. Checked into the room seen a stain on the sheets looked like makeup and hair (like someone shaved) in the tub. Also smelled a strong odor of pee by the stairwells.

Partner

8/10

Excellent

18 Feb 2026

Robert

the room was much larger than we expected, and it was clean . The staff was efficient and coutreous

Friends_and_family Family

2/10

Poor

18 Feb 2026

Lillian

Yellow and standing water after my shower for 2 if the 4 days I signed ip for. I had to ringout the water myself as a result fur 2 days No extra towels readily available understanding it wa Mardi Gras by 2nd shift front desk person spoke lowly to me. It is not the job of the guest to do maintenance work. Left writem information as manager refuses to respond by phone or text. I notified my bank as they took money right away, not what was statex by the third party. Will notify code compliance as a result.

2/10

Poor

18 Feb 2026

Najary

TV had no service for my entire stay due to WiFi router connection and problems

Friends

10/10

Exceptional

16 Feb 2026

Trarski

I had a nice clean room and very friendly service as well

Leisure Self

2/10

Poor

16 Feb 2026

Vanessa

The place old and outdated. It felt like a traphouse where you can het all things illegal. We wasn't able to get a refund but left within 8 hours instead of 2 days. Refusing to sleep on those sheets.

Business_and_leisure Partner

4/10

Poor

16 Feb 2026

LUISA

Would not give us enough towels for guest nunber. Smelled like smoke so bad. The walls were disgusting.

Leisure Family_with_children

4/10

Poor

15 Feb 2026

Marc

Room was run down, damaged bathroom door , shower didn’t have pressure go to hot water, toilet kept running.

4/10

Poor

15 Feb 2026

Mary

I am grateful for my stay here for three months. I would have stayed a bit longer but they jacked up prices for Mardi Gras and the manager is so uncaring that the prices were more than triple.. for a room where the faucet leaks literally 24 hours a day. There is no hot water everything is run down and broken. No laundry facilities. Pool is closed. Indian managers scream at you in a foreign language. It's just unpleasant in that way. It isn't worth the money they are charging - they breach contract and false advertising. Then to jack up the prices is just pure Indian greed. It's really awful. I saw multiple customers complain of no hot water and the front desk worker Bobby literally just did not care, and gaslit the customer and made excuses. That's totally unacceptable. He's constantly swearing and being very loud. He might be autistic. Friendly enough but just unprofessional. I did feel like he cared. But it's just that everything is broken, you can't even wash your clothes. Have to go to the laundromat. They are overcharging and not performing maintenance. It's a breach of contract. They overcharge AND then jack up prices? It's not a well run hotel.

There's tons of drug problems. Manager was open and honest about it. It's Kenner. Police are regularly called. Some really sketchy characters. They joke

It was a really nice place to rest and just sleep in my cave for a few months during winter, dog friendly. I appreciate that housekeeping comes daily. There's always coffee.

Business_and_leisure Pet

4/10

Poor

15 Feb 2026

April

The person that did the check in process was very rude. There was no specific time of check in and I also checked my email to see about the check in time and it stated anytime after 3:00pm. We were late getting there and this person at the desk was making comments to us in a rude manner. For example, “this is why you check in at the correct time because after so long we sell your room to someone else.” We did get two rooms. But the comments were unnecessary. Because of this, I will not be staying there again! Especially when I don’t have this problem anywhere else I go!

Family

6/10

Pleasant

05 Feb 2026

Mary

The staff

8/10

Excellent

07 Dec 2025

Dana

The room was clean and the bed was comfortable but our card didn’t work to open the door on the back of the inn and the closest elevator was out of order. But overall I’d stay here again.

Partner

6/10

Pleasant

06 Dec 2025

Cardell

poor

4/10

Poor

26 Nov 2025

Mary

Room 134 had mold, major issues, cockroaches so big they were twice the size of a quarter, smelled bad and just generally sucked. Wifi didn't work at all, and the washing machine was filled with water and unusable.
Property management yelled at me for my dog peeing in the grass area, but bums have peed all over the sidewalk and it stinks!

There was also violence on the property and the police were called several times to respond to guests who were running through the courtyard banging on the walls.

They moved me into a bigger room. Other hotels nearby are lower priced and have better, functional amenities.

Leisure Pet

2/10

Poor

17 Nov 2025

Carrisa

Room was ok but bathroom OMG tube needs redone doors don’t close all the way a towels have stains a never none available. They wait till you get there an say no breakfast. THE POOL NASTY. This should definitely be a place to house homeless lots of them around. Whole building run down if I had a car before booking would have never picked this hotel.

Partner

10/10

Exceptional

13 Nov 2025

Reva

Everything was satisfied

4/10

Poor

08 Nov 2025

Keri

The staff was friendly, but time property was very dated and had some areas in uncleanliness. Additionally, we could clearly hear guests in the room next door which was horribly distracting. Again, the staff was nice, but we won't be booking any future stays here.

Leisure Family

2/10

Poor

03 Nov 2025

Gabriela

My pets were welcome, pool was closed, there was a bad experience, my room was flooded and all my clothes got wet because suitcase was on the floor, staff moved us to another room but when we asked for them to let us use their dryer it was denied and they did not accomodate for that inconvenience.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Gordon

The staff wss absolutly great. In fact one person at hotel loaned me s charger so zI could chage my phone
I will highly rrcommendthis hotel to my Canadian friends.

2/10

Poor

19 Oct 2025

Lannie

Nothing

Leisure Family

10/10

Exceptional

13 Oct 2025

Ashley

Redrood kenner

The desk çlerk was super. The pool was actually closed for the season but he opened it for my kids. No problems with anything. Very clean. Whole staff was really friendly and helpful.

Friends_and_family Family

2/10

Poor

13 Oct 2025

Brittni

Terrible! We walked in looked around and had to leave immediately. Door would shut; A/C was not even on. Sheets and Comforter was dirty. Had multiple stains and blood on them. We are still trying to get in touch with Manager to receive a refund! We did not stay and drove home that night. Ridiculous!

Partner

2/10

Poor

13 Oct 2025

Michael

N/a

2/10

Poor

05 Oct 2025

Abraham

There was irty bathroom and the clerk. Just leep making stupid jokes mo water was offered no wifi either . Not revimmended

Self

10/10

Exceptional

22 Sep 2025

Shelita

Every thing was fi e

2/10

Poor

08 Sep 2025

Sissy

Horrifying

Unlnown bug in bed, blood stains on mattess, mote hole
a in blankets and sheets than swiss cheese, toothbrush under sheets, stains on sheets. White sheets stained brown

10/10

Exceptional

30 Aug 2025

Melissa

It was comfortable - but a little too noisy.

Friends_and_family Friends

2/10

Poor

19 Aug 2025

Linde

Dump

Did not stay, filthy, I was told they would refund me since I didn't stay. Still waiting on that. First room filthy and faulty wiring. Wanted me to clean the refrigerator nope. Moved me to another room also filthy.

Friends_and_family Family

2/10

Poor

16 Aug 2025

Linda

Terrible night

Air condition didn’t work. Phone didn’t work

Self

10/10

Exceptional

01 Aug 2025

Joshua

The staff &etc

10/10

Exceptional

28 Jul 2025

Kenneth

Great staff service

10/10

Exceptional

27 Jul 2025

Barry

Another phenomenal and excellent stay. The staff are all kind, considerate, knowledgeable and supportive throughout my entire stay. Their customer service skills are outstanding.

Leisure Self

8/10

Excellent

04 Jul 2025

Royce

It's ok no complaints

2/10

Poor

02 Jul 2025

Thomas

This place was extremely disappointing! Stay away!!

Leisure Partner

10/10

Exceptional

30 Jun 2025

Tonya

Easy access to airport

Business_and_leisure Pet

10/10

Exceptional

17 Jun 2025

Bryant

Great

8/10

Excellent

15 Jun 2025

Tina

It was good

10/10

Exceptional

12 Jun 2025

Jasmine

It was awesome, not bad as I thought

Self

2/10

Poor

28 May 2025

Keeva

You have to do what you have to do

Leisure Partner

10/10

Exceptional

24 May 2025

Gerardo

Easy to walk at different place. Great pool area, excellent service and all clean every day.

Leisure Friends

4/10

Poor

21 May 2025

Tommy

Room smelled musty, smoky. Had to ask for air freshener to even be able to stay in room. Rooms need a complete remodeling instead of patchwork.

Partner

6/10

Pleasant

08 May 2025

Astrid

Elevator smell like pee
Room i was originally given was dark, musty and TV didnt work.
I was then switch to a cleaner better room

Business_and_leisure Self

8/10

Excellent

06 May 2025

Michael

Budget accommodation close to the airport. Recommended for travellers with an early flight.Don Jose Grill next door highly recommended.

Self

8/10

Excellent

18 Apr 2025

Derrick

Clean

Business_and_leisure Self

6/10

Pleasant

18 Apr 2025

DERRICK

Good

Business_and_leisure Self

6/10

Pleasant

18 Apr 2025

DERRICK

Clean

Business_and_leisure Self

8/10

Excellent

15 Apr 2025

DERRICK

Good

Business_and_leisure Self

8/10

Excellent

12 Apr 2025

DERRICK

Good

Business_and_leisure Self

10/10

Exceptional

11 Apr 2025

Robert

.

Leisure Self

2/10

Poor

07 Apr 2025

Verified traveler

Don't book

Wasn't clean at all, needs to be renovated ASAP, didn't feel safe, but you get what you paid for. Never again!!!! 😔

Partner

6/10

Pleasant

01 Apr 2025

Keeva

Y

2/10

Poor

20 Mar 2025

James

No. Just NO!

We are longtime clients of Red Roof because of our pups, but we were totally…disgusted!

Now, I understand that it was Mardi Gras and, having grown up in Baton Rouge, that maybe the area there in Kenner is not the best, but it was all just a mess. The grounds, inside and out, were filled with trash, pool area included, all over the parking lots in front and back, cans overflowing, everything. No coffee or breakfast—again, the excuse of Mardi Gras, I suppose, didn’t bother asking. Out of necessity, we got a handicapped accessible room, #122 or something, that gave off a horror movie kinda vibe, with a closet-like room that had a latch on the OUTSIDE, and a very strange shower setup. Furniture was a wreck, had to wedge a drawer shut so we wouldn’t hit it during our stay, but the wooden bedframe was LARGER than the mattress so we did hit the corners of that a few times. I honestly wish we’d taken pictures so that we could post them!

Needless to say, we will NOT stay there again!!! The absolute worst Red Roof in the many years that we’ve happily stayed with them.

Partner

10/10

Exceptional

19 Mar 2025

Timothy

Stay was quiet and just what I needed. The staff is helpful, and friendly.

Business

2/10

Poor

13 Mar 2025

Monica

I paid 200.00 (this is not the Hilton, right) for one night for a room that slept 4. Dirty. My family and I couldn't take a shower because there was no hot water and only 2 towels for all of us. When I complained to the front desk, I was told to wait 30 minutes per person so that the water could heat! And as far as the towels, well there were no more towels. NO REFUND, NO CREDIT, NO CONCERN. Never coming here again!!

Business_and_leisure Family

10/10

Exceptional

13 Mar 2025

Timothy

Good place to stay. Quiet, and staff was helpful.

Business

2/10

Poor

11 Mar 2025

Chandra

Spend the extra $$..

Business Self

4/10

Poor

10 Mar 2025

Jerry

Close to airport but ghetto

Dirty pool hot tub closed up. Put across from elevator so heard it all night. Needs updating

Friends_and_family Family

2/10

Poor

06 Mar 2025

ZXDFFCDAFSD

This room was nastiest room I have ever been to in my life

It is mandatory red roof inn maintain their room in cleaner manner it was disgusting staying there I absolutely hate I paid $200 to there stay for Mardi gras I strongly would like a refund.

2/10

Poor

06 Mar 2025

Dawson

This pace was decent too lay your head down and that’s about it stinks all through the hotel

Leisure Partner

2/10

Poor

03 Mar 2025

RYAN

The room was a biohazard, the property was just not clean. Location is convenient but no Shuttle service is annoying

2/10

Poor

03 Mar 2025

stephanie

Do Not Stay Here

Very dirty
Bedding was dirty
Room smelled
Dresser top was sticky
If we hasn’t already been paid we would have left - imagine HOTEL NIGHTMARES

Friends_and_family Friends

4/10

Poor

03 Mar 2025

Gerald

Renters beware

.way overpriced fir the buildings condition elevator smelled like a wet dog sleeps there everyday the pool hasn't been cleaned in forever they didn't makeup the room and when i asked for towels he said they don't have any so i had to go to Walmart for towels i also required 4 towels because of 2 adults and 2 children wete on the reservation on the plus side it had hot water and no bugs

Friends_and_family Family

2/10

Poor

24 Feb 2025

Jessica

Tented rude and had to show ID for toilet tissue

Leisure Partner

6/10

Pleasant

23 Feb 2025

Llayna

We stayed the weekend for an adult softball tournament. Didn't plan on being in the room much so went a little cheaper than normal. For the price I'm not going to complain too much, but definitely could of been cleaner.
Convenient location, staff was really friendly and helpful.

Leisure Partner

2/10

Poor

21 Feb 2025

Anthony

The room was in terrible condition. All they had left was a smoking room so we took it. There were broken mirrors, cigarette holes in sheets, graffiti on the furniture, ran out of hot water. Asked to have it repaired and no one responded after multiple attempts. I wish them the best. But they need to at least offer customer service.

Leisure Family_with_children

2/10

Poor

13 Feb 2025

Anita

We had booked a 3 night stay for the super-bowl. We checked out after the first night. The bedding was dirty. The bathroom filthy and nasty. The entire room was insanitary. DO NOT STAY HERE!! .

Leisure

2/10

Poor

11 Feb 2025

Michael

Bugaggedon!

Disgusting! Do you never check hotels before you put them on your site?

Friends_and_family Family

4/10

Poor

10 Feb 2025

Rodrigo