Name: Ramada by Wyndham New Orleans Midcity
Address: 3900 Tulane Ave, New Orleans, 70119, US

6/10

Pleasant

16 Jul 2026

Terrell

It was ok staff was cool.

4/10

Poor

12 Jul 2026

Munira

Room was clean enough, but the sink wasn’t draining well. Furniture was new but overall room was old. Air conditioning was provided by unit that vented to outdoor hallway. The exhaust tube was poorly connected to the unit and came undone while we were out at dinner. So it was venting INTO the room, causing the interior temperature to rise up to 88 degrees. It took 5 hours to drop it down to 75 after we discovered the issue at midnight.
The room was also right next to the stairs leading to a lower level on the floor, so we constantly heard new guests dropping their luggage down each step rather than carrying their stuff.
Very uncomfortable stay overall.

Family

10/10

Exceptional

10 Jul 2026

Jeanette

Very quite

Family_with_children

8/10

Excellent

08 Jul 2026

Janice

The hotel was nice. Overall my covers did have a few stains on them and the lock to my room didn’t lock.

4/10

Poor

07 Jul 2026

Nakia

Nobody was at the desk and we had to wait about 15 minutes. The room AC and lights didn’t work. It took about 30 minutes to get changed to another room. The lights we very dim and the keycard reader didn’t work. We had to wait until the next morning for the key. The experience wasn’t horrible, but it should have been better.

Partner

2/10

Poor

06 Jul 2026

Krysta

Overall terrible experience of I can write no stars I would.

Partner

2/10

Poor

05 Jul 2026

Benjamin

I will never be staying at this hotel ever again! The guy who attended us I didn’t get his name, but he took it upon himself to move our reservation to a different room. A room that did not have AC and gave us a small fan for the night as if that would be enough. Then I stated that there was no control remote for the TV. He struck his shoulders didn’t seem to care and said it must’ve gotten lost. This hotel you can obviously tell they spend their money just in the lobby. They do not care for the rooms. They don’t not care for the customers inside in the pool. Everything feels and looks like it’s about to fall off.

Partner

10/10

Exceptional

05 Jul 2026

Kenneth

The staff was superb!

Self

2/10

Poor

05 Jul 2026

Billy

What was advertised to me, was not what I saw. The room didn't have any windows, there were previous water damage indications. After checking in, I went right back down stairs and asked them if they had another room with windows, and they told me no. If i were them, I wouldn't advertise this place.

Self

2/10

Poor

04 Jul 2026

Genae

Place was trash

Family_with_children

10/10

Exceptional

04 Jul 2026

Ronnie

Perfect location and good cold air

2/10

Poor

29 Jun 2026

Andrew

Terrible. The first room they put me in the door was permanently unlocked, no power with cables everywhere so they put me in a different room, there was big patches of black mold in a few areas and saw cockroaches within 60 seconds of being in the room. Absolutely terrible!!

Self

8/10

Excellent

25 Jun 2026

Monique

Good

Partner

4/10

Poor

24 Jun 2026

Latosha

The sheets and pillow cases where not clean they had been flipped over. I asked for fresh linen and was told that he didn't have access to the clean linen. I refuse to lay on covers that have been slept on etc by someone else, I finally got the fresh linen and changed the bedding myself

Self

4/10

Poor

24 Jun 2026

Lynnette

The staff were great. This spot is if you are really desperate as I was at the time for a last minute trip.

2/10

Poor

23 Jun 2026

Bridgett

When I arrived at the hotel the manager stated that I could only have 4 people in the room but I had my 4 children with me which made 5 people so we all couldn't be in the room together. There was no air conditioner, the sink fell through so I couldn't use the sink in my room. The manager said that I had to pay a 75 dollar deposit but the room didn't come with a microwave or refrigerator so I really didn't understand why I had to pay a deposit.

Family_with_children

6/10

Pleasant

17 Jun 2026

Aaron

I was absolutely terrified with the reviews this place had and ima keep it honest. ITS NOT EVEN THAT BAD. Room was cold which is good the heat is wild out there. Bed was comfortable, my tv worked at least and the room was spacious and gave me all I needed. As for the last 2 days there was a leak but it didn’t really affect anything for me I just put the garbage under it to drip. Bri and Mariah were awesome absolutely lovely. Is it a 5 star hotel? Hell no but you get a place to sleep. You’re not gonna burn up and you get what you pay for. It really wasn’t that bad id probably book in here again when I come next. 7/10

Partner

10/10

Exceptional

17 Jun 2026

Shannon

For the price it's nice.

Partner

2/10

Poor

14 Jun 2026

Hallie

STAY FAR FAR AWAY FROM THIS PLACE!!!! NO AIR IN ROOM NO HOT WATER. WE FOUND A BAG OF WHAT LOOKED LIKE CRACK ON OUTSIDE OF OUR ROOM. POOL CLOSES WAY TO EARLY, THE NIGHT SHIFT PERSON WAS INCREDIBLY RUDE. THERE WAS A GUY ON THE FLOOR 2ND FLOOR SMOKING SOMETHING IN TINFOIL AND NODDING OFF ON THE STAIRS. THERE IS A DRUG HOUSE ACROSS THE STREET WE LITTERAL SEEN WOMEN SELLING THEMSELVES FOR DRUGS.. DO NOT WASTE YOUR MONEY HERE STAY FAR AWAY

Friends_and_family Friends

2/10

Poor

12 Jun 2026

Demetria

You really don’t want me to review this hotel. It’s shameful for it to be on this site

8/10

Excellent

12 Jun 2026

Richard

A great place to stay on a budget. Lots of construction happening all in the hotel.

Self

10/10

Exceptional

09 Jun 2026

George

The hotel is an old fire house. That in its self is cool. Some rooms have balconies that are behind French doors. The staff went above their job description.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

William

It is a old property but for the price it is fine

Family_with_children

10/10

Exceptional

26 May 2026

helen

Midtown is my go-to hotel, when i'm in New Orleans, the staff is friendly and professional, rooms are clean, basic hotel needs

Self

8/10

Excellent

26 May 2026

Robert

Good, no complaints, very good staff

Self

10/10

Exceptional

25 May 2026

long

it not bad

Friends

2/10

Poor

24 May 2026

Joshua

Blood all in the carpet, the manager yelled at us and threatened us when we told her about the blood and holes in the wall and pills on the ground

2/10

Poor

21 May 2026

Alan

The staff was rude. They got mad that I got 2 cups of coffee the first day. So the next day I brought a bigger cup and that was unacceptable as well. That was bad but even worse there was no hot water. Then I went to call the front desk and there was no phone in the room. So I called with my cell phone and they hung up on me. The place is not in a good spot either. The heavy duty gate to the parking lot was my clue.

Self

2/10

Poor

21 May 2026

Shawna

This is not a real hotel its a homeless shelter 😔 the place was smelly and dirty. The first room we got the toilet and the lights in the room did not work. So we got moved to a different room and that was worse. I tried to turn on the shower and the whole unit came off 😩 The place was noisy people arguing at 5am.We had to leave and Hotels.com was no help.They kept say the hotel is not responding to them. So Im out my money and they offered me a 50$ coupon. That place should be on their choices of hotels. IT'S A FREAKING HELLSCAPE OF A PLACE AND NOT HELP FROM HOTELS.COM 😒

Partner

10/10

Exceptional

20 May 2026

Caroline

Excellent for the price.

Partner

2/10

Poor

19 May 2026

Rochelle

The property and room were NOT as described. I did not feel safe here and I did not even stay. When I got to my room, the door was wide open and there was a floor AC unit running. There was no security bar or lock for the door and I had to \"shoulder\" the door just to get it to close. I was afraid that someone might come into my room while I was sleeping or when I was not home. I did not feel comfortable leaving my things there nor staying there for 1 night.

Self

4/10

Poor

18 May 2026

Hudaverdi

The bathroom faucet was not functioning properly and kept leaking constantly. There was no internet access in the room I stayed in, even though internet access is part of my work. When I asked to change rooms because of this, I was advised to sit on the couch in the reception area and handle my work there instead.

In a room meant for two people, there is only one chair. If two people want to eat, one of them basically has to sit on the bed.

The bed had clearly been moved before, with drill holes left visible on the walls, some lamps were not working, and the ventilation was so poor that there was a constant mold smell in the air you could breathe in all day.

These are not exaggerations — just the ordinary flow of services at this hotel.

Partner

2/10

Poor

18 May 2026

Ciarra

If anything is wrong during your stay DO NOT give them a chance to accommodate. Leave and request a refund. Otherwise you’ll end up like me. Upon arrival our room did not have any AC, the ceiling over the sink was leaking and the light in bathroom only worked half the time. We requested a new room from the start. I was told I had to wait till morning, then I asked again they said I have to wait until after people check out. The third time they said they can’t move us at all. They gave us a box fan to help the air circulate and we cracked the window to let in some fresh air. Staff consistently reassured me that I’d be able to get a full or partial refund for the lack of accommodation and inconvenience. When I called today management by the name of Tahiti refused to do anything to rectify the situation because we stayed the duration of our reservation. She (Tahiti) also claimed their were never any notes left bout my situation even though I saw staff right it down. Stay at your own risk they also are super stingy with the towels. It was like pulling teeth with housekeeping to get more than 2 towels.

Friends

8/10

Excellent

14 May 2026

Melissa

Amenities: Unfortunately the advertised pool amenity was not available when I got there, it was under construction and that was apart of why I chose this hotel. That is my only complaint really.

2/10

Poor

04 May 2026

Zenia

Wouldn’t come here again. Bathroom and toilet sucked and you don’t even get hand soap for the sink…. Also the bathroom fan barely works.

4/10

Poor

03 May 2026

Howard

No jot warer! No apparent sense of urgency to get it fixed. Dim lighting in toom. Had to use flashlight app on phone to licate bathroomight switches. Couldn't get TV to eork. $75 Securiyy Deposit credit catd hold os excessive. Elevator has offe.nsice oror.

Self

6/10

Pleasant

28 Apr 2026

Donald

Cold ac. Good

2/10

Poor

27 Apr 2026

Amanda

Room was not up to par to what we seen on the pictures before hand. There was literally no furniture in the room just two beds. The tv didn’t work at all. There was a closet but no bar to even hang clothes on. There was no iron to iron clothes. There was no hot water the first two nights we were there. In the bathroom there was mold all over the walls. Toilet seat wouldn’t stay up and I had boys with me. This was by far the worst hotel we have ever stayed at in New Orleans I would definitely not recommend anyone staying there. You get what you pay for cheap and it is cheap for a reason.

Family_with_children

2/10

Poor

26 Apr 2026

Tien

The room smells horrible. The bathroom door was broken and could not lock. The ceilings have holes. Don’t recommend at all.

Partner

8/10

Excellent

22 Apr 2026

keturah

The room and bathroom was clean. This is an older hotel that’s perfect for a traveler looking to just book somewhere affordable and not too far from the city. The housekeeping staff was friendly and helpful.

Friends

2/10

Poor

20 Apr 2026

Yizhou

The bed was ok, other than that the AC is like an engine sound horrible whenever it’s on.
No bright lights, kinda dirty, and noisy all night long

Self

6/10

Pleasant

19 Apr 2026

Douglas

The lobby was clean, the staff polite, but the rooms were wanting.

First, we booked 2 dbl beds but got a single queen. They did allow us to switch to a different room with 2 dble beds, but the keycards didn't consistently work and I had to go down to the front desk multiple times to have them reset.

Second, the room had poor lighting, no mini-fridge, no microwave, no phone, no other similar things typically found in most modern hotels, as well as no visible air vents. So, it had a thermostat but we couldn't figure out where the AC might come from. The room was muggy, and the sheets and pillows felt muggy. There were also very few power outlets, which might have been a bigger annoyance had our fan not had additional outlets on it.

Lastly, they had a pool but it was closed, they had a \"shop\" but it was just cash-only vending machines, and there was no ice machine or buckets that we could find. The gated parking was a nice feature, but likely necessary for the area. And they provided coffee in the morning with powdered creamer, but that was it - no juice, no water, absolutely nothing else.

But for the price, it was an alright place to sleep.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Brian

The room was filthy. None of the outlets worked and the only light that worked in the room was the bathroom light.

Friends

4/10

Poor

17 Apr 2026

Binh

Poor, old, smell and noisy

Self

6/10

Pleasant

14 Apr 2026

Jacob

Room was clean and smell good. Only problem was our tv didn’t work

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Tajuna

Clean room, great and friendly staff, AC BOOMING

4/10

Poor

13 Apr 2026

Ernesto

Shower need work, need are very uncomfortable. Pool was out of order. No coffee for guests.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Darrell

great staff...

4/10

Poor

13 Apr 2026

Richard

The TV was broken. The remote did not work. There wasn’t a single chair in the room. Your only option was to sit or lay in bed. Won’t stay there again.

Partner

6/10

Pleasant

13 Apr 2026

Raychel

There is NO coffee maker or hair dryer we had no toilet paper had to go get some from front desk, there were stains on the sheets. Romote didn't work for the tv but it was a quiet place.

10/10

Exceptional

13 Apr 2026

paul

Had a great time. Room was clean and acceptable.

4/10

Poor

12 Apr 2026

Denice

First room was filthy literally had someone’s toenail on the floor, ac didn’t work. Second room had a pumpkin seed under covers and hair in sheets, towels were clean but stained red/pink with either makeup or blood, carpet sticky and nasty bathroom floor….needs to be deep cleaned and renovated like the Lobby. Couldn’t get to the pool that was a little green in color and elevator broke. Hardly any outlets to charge a phone and don’t get me started on the rusty grate that held the nasty filter. Could me made into a beautiful property.

Friends_and_family Friends

6/10

Pleasant

12 Apr 2026

Nathan

Mold in my rooms ones sink didn’t work ones toilet didn’t work a whole bunch of mess

6/10

Pleasant

07 Apr 2026

Sterrling

Room clean need new towels..

Self

2/10

Poor

05 Apr 2026

Kendra

The only positive thing I can say about this hotel is that the staff was nice. Unfortunately, everything else about my experience was very disappointing. My room had blood stains on the bed, which was extremely unsettling. There was also no refrigerator or microwave, which I needed for my child’s milk and food, and the A/C did not work at all.

The rest of the property also seemed poorly maintained. The elevator barely worked, and I overheard another guest complaining that her window would not close. That raised a serious safety concern, especially since the rooms open directly to the outside where other guests are walking around.

What concerned me most was how unsafe the property felt overall. In the three hours I was there, I saw several people wandering around both outside and inside the hotel who made me uncomfortable. Because I was traveling with my child, I did not feel comfortable staying and had to book another hotel at the last minute, which ended up being much more expensive.

When I asked for a refund, I was told to contact Hotels.com because the rooms were non-refundable through the hotel. I reached out that same day, and the representative marked my case as urgent. She told me I should hear back within 24 hours or within 1–3 days. We spoke on Thursday, and by Sunday I still had not heard anything.

Overall, this was a very frustrating experience and I would never choose to stay here.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Katelyn

Room was updated and clean, wish the doors were metal instead of wood. We had a portable AC unit in our window which was fine but not ideal

Partner

2/10

Poor

04 Apr 2026

víctor

Horrible experience , dirty, and broken walls grafifitis in the elevator , stinky and ac noisy I couldn’t sleep, and you guys and the property doesn’t want me to refund something that’s crazy and you guys shouldn’t have this hotel in your catalogue, this hotel is trash worst than motel
6 or those motels really sucks and the tv doesn’t have control to regulate the volume just the timer from the cable and didn’t work for the tv and the pool wasn’t working

Self

2/10

Poor

03 Apr 2026

Harley

The experience was horrible from the start. The staff were extremely rude and unprofessional. There was no electricity for one entire day of the stay, and there was no option for a refund. I would not recommend anyone stay at this hotel. Obviously the electricity is something that is completely out of their hands, but every staff member that we encountered was highly unprofessional and rude. Very ghetto.

Business

10/10

Exceptional

02 Apr 2026

Kanisha

No it wasn’t

Partner

2/10

Poor

31 Mar 2026

Renee

You get what you pay for. The room was clean, because there was nothing in it. One table lamp with a dim bulb was the only lighting in the bed area. One overhead in bathroom and one overhead above sink - both dim. The furniture was minimum. No towels. No extra bed linens. The security lock on door was broken. Set air to 50 degrees and it took all night for the room to become comfortable.

Family

4/10

Poor

29 Mar 2026

Jayelle

saw roaches ina hallway on third floor jad to ask for different rooms twice cause the original ones were moldy nd stank but the staff at the front desk were really nice helping and reliable

Friends

6/10

Pleasant

29 Mar 2026

Lori

Hair in bathtub

Partner

2/10

Poor

28 Mar 2026

Richard

The gentleman that checked me in was very hospitable but the room itself was a mess, water was on the desk half gone with some in a plastic cup also half gone. Pillow cases were dingy where I had to put my sweatshirt over it. Floor was dirty. I checked out that same day.

Self

2/10

Poor

28 Mar 2026

Ashley

I definitely saw a small roach in the bathroom of our room. A hole in the wall with a cord coming out. Drawing on the wall from like a little kid with a pencil maybe. The pictures on the website were very misleading. The hot tub was completely torn apart and the pool was filled but they said it was out of order.

Business

8/10

Excellent

28 Mar 2026

Michael

Quiet and peaceful

10/10

Exceptional

28 Mar 2026

lisa

Over all very comfortable and clean some of the other reviews had us questioning the stay. But once we arrived staff was helpful very clean and clearly they’re renovating so some stuff was expected. I LOVED that there was gated parking for our vehicle. The room was very comfortable and I will definitely pick as a goto stay again.

2/10

Poor

27 Mar 2026

tyler

our room had no air-conditioning It was broken when we got switched to another room Our our shower was broken. Not only that, but all staff was very disrespectful and also sleeping on the job if not sleeping on the job then playing on their phones and ignoring us. would not recommend to anyone.

Partner

2/10

Poor

24 Mar 2026

Jessica

Save your money and go somewhere else. When we checked into our room, we didn't have towels or a comforter on the bed. The walls were multiple colors of grey and not on purpose, the wall paper was peeling. Mold and cracks all over the bathroom ceiling. The only plug-ins were by the bathroom sink and only 1 worked. All the fixtures looked like it was from the 70's rust included.

Friends_and_family Friends

6/10

Pleasant

24 Mar 2026

Madison

Staff were very helpful, it’s not their fault the place is kinda dingy. The plumbing is useless and if you take a shower, expect it to take an hour for the water at the bottom to drain. The sheets were thin as can be. Our tv remote didn’t work. The jacuzzi does not work as it is broken with pipes. However, it’s a cheap hotel and you will survive.

Friends

6/10

Pleasant

23 Mar 2026

Kristopher

Place was adequate

Friends

2/10

Poor

22 Mar 2026

Marquia

Blood stained carpet.

6/10

Pleasant

20 Mar 2026

Crystal

Hotel was a place to sleep bed was very comfy. Staff was super friendly. Parking lot felt safe. Room was clean but not in the best conditions the door frame was partly missing and we could see daylight through the cracks. Very close the bus station just 1 block away. I would probably stay at this location again if I were to visit NOLA. The pool was undergoing maintenance while we visited but we were not disappointed in that because it was not swimming weather anyways.

Partner

8/10

Excellent

19 Mar 2026

Ashley

Place was great for what we needed since we got in late and left early. I would definitely stay again once they are done with renovations. I basically picked it because it was cheap and had free parking. The one member of staff I interacted with was great. I booked the rooms under my name but I had left my ID at home 5hours away. She helped me to get the room name changed to my husband’s since we had booked through a 3rd party site.

Family_with_children

2/10

Poor

19 Mar 2026

Frank

Avoid this hotel. Pictures are nothing like what the property or rooms look like. Pool are is closed. Rooms are filthy and the grounds need repair. It is a health and safety accident waiting to happen.

Family_with_children

2/10

Poor

18 Mar 2026

Chloe'

Property manager was really rude and disrespectful kicked us out for putting all of our thing into our room

10/10

Exceptional

16 Mar 2026

Kylie

Staff was super helpful and it was very clean! I was a little nervous but it was way better than expected. Felt very new orleans. Would definitely book this place again!!

Friends

8/10

Excellent

16 Mar 2026

Ana

People are nice, hotel needs lots of care, maybe the owners will invest more in keeping a nice property up to par.

Self

10/10

Exceptional

12 Mar 2026

Carcar

Great hotel, has mostly everything you need. The staff is super friendly, the gentlemen at the desk was great and accommodating.

Self

10/10

Exceptional

12 Mar 2026

Brittany

clean an very friendly

4/10

Poor

09 Mar 2026

Lori

Rooms are old and dirty. The first room they put us in had lights that didn’t work and the toilet was running. Old elevator that barely held 4 people - looked like a service elevator. No phones in the room, thin cheap ragged towels. Pool & hot tub decimated for construction. Overall, it’s a creepy place.

Partner

4/10

Poor

08 Mar 2026

Bill

No phone in room.No closet or ANY
hooks to hang clothes. Bad lighting in bathroom other than shower. Overall a pitiful room. Would never go back.

Self

2/10

Poor

08 Mar 2026

Esmeileen

Roaches, smells like mold, no fridge, no microwave, extremely dirty. Just dont do it

Family_with_children

2/10

Poor

08 Mar 2026

LaTisha

Mold, no air, bad experience

8/10

Excellent

07 Mar 2026

DENNIS

Excellent Price !!!, very clean, great location close to interstate, Friendly and helpful staff. I will stay here again.

2/10

Poor

03 Mar 2026

Ashlee

They was doing construction work, this is not a good time to stay at this property because the noise can’t sleep it’s the frame of time that I took but I got to the place at 3am dove from 6 hr then they started taking the pool out for remodeling

6/10

Pleasant

01 Mar 2026

Ryan

Front desk staff was amazing. Rooms were sub-par: towels were wet, room was very hot (never got below 75 degrees), poor lighting, ceiling in bathroom falling apart, shower messed up, no toilet paper. You can tell the facility is under renovation, which is great. The front and the lobby look great, but the rest is not great. Hopefully once Reno is done, it will be much better. Elevator was also very scary.

Friends_and_family Friends

2/10

Poor

26 Feb 2026

Mary

Dirty floors, leaking ceiling, worn out towels, no iron or blow dryer in rooms. Unhelpful staff when asking for more towels. Cold and dirty pool

Family

2/10

Poor

26 Feb 2026

Justin

Didn't stay unspoken of incidental deposit

Self

4/10

Poor

24 Feb 2026

OSCAR FELIPE

The elevator is in urgent need of maintenance. Additionally, my room was never cleaned during my entire stay. If housekeeping services are not provided, guests should be warned in advance

Self

2/10

Poor

23 Feb 2026

Zenayda

worst hotel i have ever stayed at not sure how they're still operable with AC that doesn't work, clogged toilets, holes in the floor, mold in the ceiling

2/10

Poor

22 Feb 2026

susan

we were coming to see a show and it
as cancelled till may7 th, they would not let me change the reservation even if i paid more and would not refund me. I am very upset and because it,snot our fault and i would like a refund sent to susan mcminamin 761 live oak avenue west, defuniak springs fl 32435 thank you susan mcminamin

2/10

Poor

22 Feb 2026

Michelle Mendoza

The guy at the front desk was extremely kind and helpful.The place itself is what is a one star for me. We stayed here for four days and not once was housekeeping by our room, we were aware of housekeeping having the day off for mardi gras which we thought was really kind but the other days no one came by to replace towels or even give us toilet paper. We had to go and ask each time we needed something bothering the front desk. I also want to add for whoever is reading and does decide to stay there is no fridge or microwave in the room but they do have a microwave where all the vending machines are that you have access to at all times but you will have to leave your room to get to there. The front desk has blow dryers and irons if you are in need of one you just have to ask because the rooms do not include them. The walls are extremely thin as well so you’ll be able to hear everything going on outside your room. It was really easy for us to get to places as well from this location. I personally wouldn’t stay again. This was a last minute booking for us but we definitely should have done more research. The first room we were given looked nothing like the pictures shown. The heater wasn’t working so we were given a second room which was a lot better than the first one and looked more like what is advertised on pictures.

Partner

6/10

Pleasant

20 Feb 2026

Aneace

Yes

2/10

Poor

19 Feb 2026

Shardell

No heat, no WiFi, room key didn’t work. Dirty holes in the walls. Poor lighting.

Self

2/10

Poor

19 Feb 2026

Shannon

The room I stayed in was old, outdated and made me very sick due to the cigarette and mold smell. I have asthma. Upon walking in my room. I noticed the frame to the light fixture wasn’t attached to the light bulb and instead was placed inside the closet. There’s a no smoke in the room policy and guest in room 207 was smoking cigarettes. The smell was coming through my walls and vents. My throat was sore, my nose was stuffy and I was sneezing due yo the cigarette and old smell in my room. Also, The guest in room 207 was causing a disturbance. Loud amplified TV that you can hear through my wall and outside the door. I had to call the front desk twice. Then I called the police the third time. Then the people above me were stumping from 2am-6am. I was up all night due to the disturbances. Front desk couldn’t change my room because the entire hotel was sold out. Lastly, housekeeping never came to clean my room or bring clean towels and linen during my stay.

Self

2/10

Poor

18 Feb 2026

Heaven

Originally booked a two bedroom they only gave me one bed housekeeping was terrible front desk. Workers were terrible. They were no help with how to get around or even just to answer simple questions. Even with questions related to the room.

Friends

6/10

Pleasant

16 Feb 2026

Kanada

Rooms. Had to change rooms due to no air in the room. The room only had heat. Lighting was poor in the room as well

Partner

2/10

Poor

15 Feb 2026

Emma

The room was absolutely disgusting. Looked like it hadn’t been vacuumed in forever. What looked like black mold on the ceiling. Pillows had a hint of brown to them and I can’t even begin to guess what was originally behind the beds and then what happened to it and the wall behind it.

Friends_and_family Friends

2/10

Poor

14 Feb 2026

Cammie

Everything was horrible we didn’t have a light fixture in our bathroom we had no air and there were chips on the floor(we never even had chips while there )

Leisure Family

4/10

Poor

09 Feb 2026

Amber

Dirty carpet and you could see outside from under the door