Name: Holiday Inn Downtown Superdome
Address: 330 Loyola Avenue, New Orleans, 70112, US

Holiday Inn Downtown Superdome

New Orleans - LA · United States

100 reviews shown

10/10

Exceptional

20 Jul 2026

LaHyness

Everything was great. The only issue was the wait time for the elevators. Only 2 out of 4 was working. Also, every room has a balcony but you can’t use it. Everything else was perfect.

Family_with_children

6/10

Pleasant

17 Jul 2026

Rachel

Due to rain, which we regularly get in the area, three of the four elevators were out of service. While I understand things are outside of staff’s control, no one apologized for the inconvenience of having to use the stairs from the fourteenth floor. They also came over the hotel loudspeaker at 8 on Sunday morning to rudely tell guests not to overfill the one elevator. While the location was nice and the hotel was clean, I’d never stay there again.

Family_with_children

8/10

Excellent

16 Jul 2026

Chiquite

Great place to book, very nice amenities

Self

4/10

Poor

15 Jul 2026

Wanda

The property overall was clean, however the pool water was dirty. During our stay there, the pool flooded there was a leak from the 8th floor to the elevator that caused the elevators to be inoperative. There was literally one elevator working for days. Guests were standing in the lobby longer than usual and my husband and I had to walk to the 14th floor because we literally tired of waiting for the one elevator. We stayed for 4 days and even when we left it was still one elevator working. Also I asked the front desk to send housekeeping to service our room. When we returned the beds were made, but they didn't change the sheets.

Family_with_children

10/10

Exceptional

13 Jul 2026

Brenda

The rooms were very spacious and clean. The staff was very helpful and professional. Highly recommend.

Family

2/10

Poor

13 Jul 2026

Justin

8th floor rooftop pool

Family_with_children

10/10

Exceptional

12 Jul 2026

Patrick

Great hotel with nice rooms, perfect spot to stay for a recent conference. Within easy walking distance of everything I needed.

Self

8/10

Excellent

12 Jul 2026

Allison

Thank you for everything

Partner

4/10

Poor

12 Jul 2026

Tamaria

Overall, the stay at the hotel was nice. The room was clean and the staff were friendly. I hate that we have to pay for parking but that’s everywhere you go in N.O. No parking is free so don’t think you don’t have to pay! You will get a boot. It was a bad storm that came through and the pull flooded the 8th floor so didn’t get to go there. Especially with the elevators stopped working after the storm leaving us with ONE elevator. I had to climb 12 flight of stairs with my 8 year old daughter and down 12 flights with a heavy suitcase. Once we got to the 12th floor, the housekeeper just stood there on her phone saying she couldn’t let us in so I had to yell at her that the elevators were out of service. Like why would I climb stairs all the way to the 12th floor just to knock and look? If it wasn’t for the storm, this post wouldn’t be this lengthy. Lol. Other than night, great hotel.

Family_with_children

10/10

Exceptional

11 Jul 2026

Shervette

Great hotel. Convenient location.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Deana

It was clean. Helpful staff. Just a little dated and needing some maintenance.

Family_with_children

8/10

Excellent

07 Jul 2026

Mark

I enjoyed my stay. STAFF was just great

Friends

10/10

Exceptional

07 Jul 2026

Alicia

My 2nd stay at Superdome Holiday - will return.

10/10

Exceptional

07 Jul 2026

Alicia

My 2nd stay at Superdome Holiday Inn- and did not disappoint.

Partner

8/10

Excellent

06 Jul 2026

Camara

The hotel was very nice and had great amenities. The location is perfect and make it easy to walk up to 25 minutes to the main attractions. Only issue was the toilet handle had want flushing properly which I was able to fix and were given dirty towels a couple times which they rectified.

Friends

10/10

Exceptional

05 Jul 2026

Josh

Breakfast was good, room was nice. Only thing that wasn’t good was the water pressure in the shower. Great location.

Partner

8/10

Excellent

03 Jul 2026

Robin

6/10

Pleasant

02 Jul 2026

Verified traveler

My stay at the Holiday Inn New Orleans downtown was disappointing. Our room was right next to the elevator and across from the ice machine, so it was very loud, and the air conditioner did not completely cool the room. I was unhappy that the clerk would not move my room. When I called, she told me to come down from the 16th floor because she was going to move my daughter and me, but then said she did not have any additional rooms that were not near the elevator.

Sincerely,
Latonya McClanton 
901-800-7745

Family_with_children

8/10

Excellent

28 Jun 2026

Kristen

Clean room in a great location to the French Quarter.

8/10

Excellent

27 Jun 2026

Fabricio

Staff was helpful and we could get an early check in

Business

10/10

Exceptional

27 Jun 2026

Mohammed

All was great! The room is big with 2 bads and nice restroom with good shower room.

Friends_and_family Friends

6/10

Pleasant

23 Jun 2026

Mya

Overall the hotel was nice and the staff was helpful. The pool is a slip and fall hazard, be very careful with those wet tiles.

10/10

Exceptional

23 Jun 2026

Michelle

Great place to stay. Staff was very friendly.

Friends

4/10

Poor

22 Jun 2026

Michael

Just make sure rooms are checked thoroughly

Partner

10/10

Exceptional

20 Jun 2026

Lesley

Very clean Security guys are nice

Friends

10/10

Exceptional

20 Jun 2026

German

Nice hotel at walking distance from main sites

Business

10/10

Exceptional

19 Jun 2026

Ryan

Staff was great. Great location to utilize public transportation. Amy at the bar is an awesome bartender! Room has ice cold AC. Fantastic stay.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Virginia

Overall, our stay was good, the rooftop terrace was nice , and the hotel was very clean. I should mention that there is a visible homeless population within view of the hotel; but, the hotel has a security office posted outfront of the hotel and we never felt unsafe during our stay.

Family

8/10

Excellent

16 Jun 2026

Herman

Great place, no need for a rental car, most places are within walking distance, Breakfast is available but be ready to pay up.

Family

10/10

Exceptional

15 Jun 2026

Shanti Reed

Perfect location, beignets excellent at the hotel, staff friendly, clean room, bar great, breakfast great.

Family

10/10

Exceptional

11 Jun 2026

Angelette

If you are looking for a hotel in a great location that is clean, well maintained, and has great staff this is an excellent option. Honestly my only issues with this hotel is the restaurant. I personally did not enjoy the food and I thought it was expensive. Luckily there are a few great restaurants within walking distance. This will remain my go to hotel for all my Saenger theatre visits.

Self

10/10

Exceptional

09 Jun 2026

Bradie Lyn

We recently stayed for a vacation and the hotel was really nice! The breakfast was pricey if you didn’t have the complimentary pass. Luckily we were near several options for dining and were able to plan accordingly. The trolley was not running near our hotel but quickly learned that uber/lyft were great and cost effective options to get around. The coffee shop was also a great add on for evening smoothies and/or mid day snacks and drinks. The pool was beautiful and the property was well kept. During our stay we had daily room service and fresh towels. I definitely recommend this place for a stay in the heart of this beautiful city.

Family

10/10

Exceptional

09 Jun 2026

shanda

Great experience overall

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Donna

Excellent stay! Staff very helpful, friendly, and efficient. Not being familiar with New Orleans the staff completed several requests and helped get my girls and I to the right places at right time. Hotel is very clean, maintained perfectly, and extremely comfortable... bed is to die for! Great stay.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Stephanie

As an IHG member, I was very disappointed with my experience.

Due to an incident that occurred three years ago, guests are not allowed access to the balconies. My issue is not necessarily the restriction itself, but the lack of accommodation for guests who book and pay for a room expecting balcony access. If the balcony is unavailable, why not offer a voucher, complimentary drink, room credit, or some other gesture to show appreciation for your guests?

Some may say the information is posted on the website, but good customer service goes beyond simply posting a notice. It is about making guests feel valued, not underappreciated.

The attitude I encountered regarding this issue was surprisingly nonchalant. When I spoke with a front desk employee, she specifically told me that the balcony is considered an amenity. Yet, I was charged a tourist/amenity fee. Upon checkout, my receipt listed an amenity fee, but it did not specify which amenities were included. When I contacted corporate, I was told that access to the pool and gym were among the amenities covered by the fee.

Guests should also be aware that a security deposit is required at check-in in addition to the daily tourist/amenity fee.

Partner

10/10

Exceptional

07 Jun 2026

Lukyiia

My stay was great. Room was clean and the pool area is very nice. Staff very friendly and helpful. 10/10

10/10

Exceptional

07 Jun 2026

Teva

I enjoyed this hotel. The shower does get very hot and stays hot! That made it a great stay for me. I had pool access room which was really convenient.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Donna

Great hotel downtown NO. Clean rooms, great pool and rec room. Bed was to die for, sooo...comfortable. Staying again after our 7 day cruise. Hotel restaurant is alittle pricey - but everything in NO is pricey. Would recommend this hotel above others for one night stay or week long trip!

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Leslie

We had a great stay, the shower was my favorite. Huge. Everything was clean, the staff was really helpful with all our questions and needs. My only complaint is the big gap between the bathroom door and the wall. At the right angle, you could see right in on whoever was showering. We all stuffed a towel in the space, so it wasn't a deal-breaker. Also, we got caught in the rain and decided to throw our clothes in the dryer. $10 for 45 minutes. Whew! That felt like highway robbery. Drinks in the lobby were $7 to $10 each as well. I guess the price of convenience? We ducked out to a local store for snacks and drinks. But, overall, possibly the best little hotel room we've ever stayed in for the price and location. I'd for sure recommend.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Jawyan

Nice roof top pool… No dinner available which was a con..

Family_with_children

10/10

Exceptional

04 Jun 2026

Trissi

Clean rooms and great happy hour.
Convenient to Canal street and public transportation.

Partner

10/10

Exceptional

02 Jun 2026

Deonterri

Had a great time

8/10

Excellent

31 May 2026

Crystal

Enjoyed

Partner

10/10

Exceptional

31 May 2026

Lorraine

As soon as we walked into the hotel. We knew it was going to be “a good room”! It was clean. The bed was comfy and the right size. No full body mirror. And. The coffee shop will be more than $20 for 2 drinks :) hahahaha

Friends_and_family Family

10/10

Exceptional

27 May 2026

Jankie

Great staff

10/10

Exceptional

25 May 2026

Vivek

Property is located at good place,room is clean and hygiene,staff is helpful.

Friends

10/10

Exceptional

24 May 2026

Lisa

The restaurant staff was extremely slow. Had to wait 10 minutes to be seated on two days. We asked the bar for a mimosa that he never brought to the table. Some of the assistants do not understand or speak English. My dad gave one of the attendees a tip but only had a $20. Asked for change of $15. The guy wasn’t going to reimburse. A co worker had to cashapp my father the difference two days later. The parking is high for guests $45 per night.

Family

6/10

Pleasant

22 May 2026

Camry

Room wasn’t fully clean, had towels still on floor from previous person who stayed in the room. Staff did allow me to check in early.

Self

10/10

Exceptional

19 May 2026

Tatyana

Wonderful place to stay will definitely be booking again soon!

Partner

10/10

Exceptional

17 May 2026

Brandy

We stayed for a weekend and it was great.
The room was clean and the staff is friendly and even helped us to find a great place to eat (Two Chicks Cafe).
My husband and I renewed our vows on the Queen Creole river boat (which is also a must see when in town).

Partner

8/10

Excellent

15 May 2026

Ivan David

Convenient

Self

10/10

Exceptional

15 May 2026

Abiade

Downtown hotel, close to many places.

Self

10/10

Exceptional

13 May 2026

Meiling

room is clean, I didnt eat at hotel for breakfast,so I dont know

Self

10/10

Exceptional

12 May 2026

WILLIAM

The staff was friendly and the room was good

Partner

10/10

Exceptional

11 May 2026

Amarian

Everything was perfect

10/10

Exceptional

09 May 2026

Paula

Picking up my daughter from college, this hotel was perfect! Perfect location, perfect amenities, perfect price! Great staff! They were so kind & so sweet. We will definitely be staying here again on our trip to return her in the fall.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Luke

The hotel was wonderful and the staff were incredibly helpful! Would stay again.

Self

10/10

Exceptional

04 May 2026

Paul

The whole experience was top notch. Clean and comfortable rooms, friendly staff and very safe atmosphere.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Doris

I have stayed here for the first week of Jazz Fest for over 10 years, and it is AMAZING. Close to Rouses grocery store, walking distance to terrific restaurants, and the staff are DIVINE = helpful, courteous, and knowledgeable. Rooms are very very well maintained, it is safe but not stuffy!! Terrific location!!

10/10

Exceptional

27 Apr 2026

Patricia

Very helpful when there was inconveniences

Friends_and_family Friends

8/10

Excellent

25 Apr 2026

Scott

Everything was nice and clean. Thankful for the microwave in the room. Last few locations we stayed in have removed the microwaves. Hated that my wife couldn't go out on the balcony to smoke, but I understand permanently locking the area off due to crazies in the world today

Partner

10/10

Exceptional

23 Apr 2026

Johnathan

Well this hotel going be my go to place to pick every time I come down to New Orleans. Great hotel and good experience. Don’t hate nothing bad about it.

Self

10/10

Exceptional

21 Apr 2026

Mary A

We spend seven spectacular nights in New Orleans and at this Holiday Inn. We picked the perfect place to stay—the room was immaculate, the staff was friendly, and the location was ideal. We hope we can come back!

Partner

8/10

Excellent

20 Apr 2026

Efrain

Fantástic

10/10

Exceptional

20 Apr 2026

Rickey

I didn't go to the bar, and for the price of the hotel I wished it offered free breakfast. But other than that everything was wonderful.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Michael

Great customer service and fast to have our room available - made our experience very seamless and worry free

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Cameil

Hotel restaurant was closed.

10/10

Exceptional

18 Apr 2026

Leigh

Friendly and helpful staff. Clean rooms.

Friends

8/10

Excellent

18 Apr 2026

Kelsey

Good stay

Partner

10/10

Exceptional

17 Apr 2026

Sheila

Great place to stay and convenient

Friends

10/10

Exceptional

16 Apr 2026

Anita

Very clean rooms were nice

Family_with_children

10/10

Exceptional

16 Apr 2026

Ronesha

Clean room, staff was very friendly even though it should be more people working up front especially on busy days.

Partner

10/10

Exceptional

16 Apr 2026

Clayton

Clean room. Was not involved with bar

10/10

Exceptional

14 Apr 2026

Angela

highly recommended hotel!!

Partner

6/10

Pleasant

12 Apr 2026

Shannon

The staff had to come change sheets on one of the beds there was red marks on the sheets and one of the tables had sticky stuff on it.

10/10

Exceptional

11 Apr 2026

LaShunda

Great stay

8/10

Excellent

10 Apr 2026

Norm

Little bit of confusion on the breakfast menu most people think it was included in the price of your room so you had to watch what you order

Partner

10/10

Exceptional

09 Apr 2026

Darian

Everything was wonderful!

Partner

10/10

Exceptional

09 Apr 2026

Jamal

Clean room, well lit, stayed for a concert. About a 10 minute walk from venue. Family friendly, couple friendly. Wish kitchen stayed open late night

Partner

10/10

Exceptional

08 Apr 2026

Holly

Clean room, quite stay

Partner

10/10

Exceptional

08 Apr 2026

Carlos

Great location near the Dome. Food and bars within walking distance

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Charmaine

Everything was great but no vending machines for drinks or snacks

Friends

10/10

Exceptional

06 Apr 2026

Antionette

Yes

8/10

Excellent

06 Apr 2026

Kathy Renee

Room wasn’t cleaned the whole stay . I had to come caking down to guest services for towels and washcloths .

Friends

8/10

Excellent

06 Apr 2026

They didn’t have the free breakfast that I’m use to Holiday Inn having which was why I chose this location to begin with.

10/10

Exceptional

05 Apr 2026

Kirsten

It was close to every thing. My kids loved the pool area. I would definitely book again.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Tapendra

Great experience

10/10

Exceptional

04 Apr 2026

Melanie

My home away from home , complimentary dinner 3 wine or beer and complimentary breakfast, beautiful people!

Partner

10/10

Exceptional

03 Apr 2026

John

Parking was a little bit odd why call it valet when I have to parked my own car

8/10

Excellent

03 Apr 2026

Jacquelyn

I did not go to the bar or have breakfast, but from afar, everything looked great.

10/10

Exceptional

02 Apr 2026

Danielle

Clean room l. Nice staff.

Partner

10/10

Exceptional

30 Mar 2026

Rashonna

This location is my new go to in New Orleans. I am in love with the showers! LOL

Family_with_children

10/10

Exceptional

28 Mar 2026

Pierre

Clean room, helpful staff, great customer service, and great location.

Partner

10/10

Exceptional

25 Mar 2026

Sheree

room was clean. Didn't have any unpleasant smells. \"non\"smoking \" no smelly smoke anywhere in hotel.
Very clean , pool was very clean and nice.
close to everything, but far enough away. very pleased with our stay. March 2026. Also nice and quiet. they did charge us for parking for 6 days. we did not have a car. it was subtracted off at check out. They did ask at check in if we had a car .I told them No. They still charged us. like I said it was removed at check out. but we were questioned about it. we told them at check out we were waiting for an Uber to take us to airport. No we didn't have a car. ???

Partner

6/10

Pleasant

24 Mar 2026

JAMES R

Need more baths towels

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Lacey

Clean and great customer service. Smooth check in

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Margarita

The conditioner turned out to be shampoo; there were small spiders in the bathroom; there was only one set of towels; and the parking garage ceiling was too low—a large SUV would damage its antenna. Well-located.

Family

10/10

Exceptional

22 Mar 2026

Ashley

Excellent property! First time ever staying here and will definitely be more stays in the future!

Family_with_children

6/10

Pleasant

22 Mar 2026

Andria

My overall stay wasn’t bad at all. The hotel was very clean, my room was clean, and the staff that I came in contact with was friendly and helpful enough! My only issues with the hotel is that I booked the hotel because the rooms had balconies. However, the balcony door was locked and you couldn’t access it.
In the shower you could only open one shower door, the other was sealed closed, which was really weird. Also, in the shower and the sink in the bathroom we had no cold water Lol! The water went from hot to hotter 😂!! The locked doors and the extremely hot water are my only complaints about this hotel. When I’m in New Orleans again, I would definitely stay again because the location was spot on! We were able to walk to a lot of locations!

Partner

8/10

Excellent

22 Mar 2026

Lynn Roosevelt

Overall stay was good. Two treadmills in the gym were out of service. Which created a slight wait. Room wasn't cleaned everyday nor towels replenished.

Friends