Name: The Troubadour Hotel New Orleans
Address: 1111 Gravier St, New Orleans, 70112, US

10/10

Exceptional

03 Aug 2026

Jeremy

Clean room

4/10

Poor

02 Aug 2026

Latoya

No valet parking or No source of parking for customers…. No breakfast None of the bars and lounges were open for visitors…. No ice machines… overall a horrible stay

10/10

Exceptional

30 Jul 2026

Joseph

The hotel had clean air conditioned rooms.
It was quiet. Had a view of part of the city. Beds were comfortable.

2/10

Poor

25 Jul 2026

Dena

No amenities mentioned ate available NONE, terrible staff.

Self

10/10

Exceptional

14 Jul 2026

Zachary

Nice location that's within easy walking distance from the French Quarter, but far enough away to avoid some of the commotion.

Partner

10/10

Exceptional

14 Jul 2026

Deondra

We booked this hotel because it was conveniently located to our event locations and it also had a rooftop lounge. About a week prior we found out that all of the amenities are out of service including the rooftop lounge! One young female, who worked at the front desk was extremely rude. When you asked her for towels, it was like the end of the world and we were told with an attitude that towels won’t be delivered off the truck until 4:30 AM. On the other hand, there was a gentleman who worked at the front desk, who was extremely helpful. He even ran and opened up the doors for us. I did bring it to his attention that he was the nicest staff member we encountered since we’ve been. Overall hotel was nice and I enjoyed the room set up for the king bed. The walls were thin, so I heard a lot of door slamming, and couples arguing!

Friends

6/10

Pleasant

09 Jul 2026

Nilsa

The staff was superb. We arrived and the front desk was having issues with our reservations and they were kind and so professional. Melani Erazo and Allen English is the best and their customer service is A1. Now the actual hotel room well that’s another story. Most of the sockets in the room did not work and the front desk had to provide use with an extension cords for all devices. The tv nor the phone worked and I informed the staff that that is a safety issue. I forgot to mention that there was no WIFI, rooftop bar or area, pool nor a restaurant on site. The room was cleaned every day but the sink was a slow drain and the toilet backed up on us twice.

Family

2/10

Poor

05 Jul 2026

Poonam

Room were clean, phone line was not working,
No breakfast,
No food option with in the building were operating.
Close to burbon street

2/10

Poor

03 Jul 2026

Austin

The Holiday Inn is a block away

2/10

Poor

02 Jul 2026

Richard

bad experience

2/10

Poor

26 Jun 2026

Misty

This is a scam! They advertised roof top bar, amenities that looked great in pictures. Arrived to check in to find no food services, no WiFi, missing buttons in the elevators, room had no deadbolt lock or intrusion lock. Spoke to the 1 and only staff I saw at front desk who was texting manager for refund. Manager stated he had to charge 1 night since we were checking in after 6pm, so we had to stay the one night and that he would refund the full 3 days that we would not be staying. This never happed. Also you can not reach anyone by phone or email! They also could not print me anything on check out and stated they would email . However once they sent one email they never responded to any of my messages. In dispute now for my refund!

8/10

Excellent

21 Jun 2026

Angela Rajeshri

The Troubadour hotel was a great stay for our weekend getaway to New Orleans. The hotel was close enough to the French Quarter, without being in the middle of the chaos. The gym was more than adequate and although we didn't use the pool, we saw a few people enjoying it. The hotel seems to have been upgraded recently and is very modern. The only downside is the closure of the food and beverage outlets. We'll have to come back and get it out once it's re-opened. I would recommend this hotel.

Partner

10/10

Exceptional

20 Jun 2026

Mildred

I love staying there! The staff is nice & friendly! I never have any bad experiences! Highly recommend. Especially for solo travelers.

2/10

Poor

15 Jun 2026

Kellie

Not great

4/10

Poor

14 Jun 2026

Vionjane

The staff were great. The room was not so great. The fridge did not work. The sliding door for the bathroom was barely working. The power outlets didn’t work by the bed at all. Nor the wireless charging stand. The cable was glitching the whole time. The hotel is nice looking on the outside but the rooms are very mid. The view was nice a very good location to everything in the downtown area. But the man at the front desk was a good help and very nice about everything.

6/10

Pleasant

12 Jun 2026

Carol

Pros: The location was great for activities we planned to do. I felt safe walking to and from the Superdome. Reasonable price. Clean Lobby/ lounge areas. Free coffee available in the morning. Hip hop music theme, cute decor throughout. Cons: Little lighting in room/ bathroom and 3 of the 7 lightbulbs were burned out. Mini fridge had someone else’s Chinese takeout still inside. No TV in room.
Friday night was ok. Bed was comfortable; quiet on floor/hallway. Got good sleep. Saturday, bad day all around. We left for day, got back to room, Basic housekeeping not done. I was informed at Lobby Desk we had to verbally request it at Check-in so they could write our name down on a scrap paper for Housekeeping. We had never been informed of this at check in. Front Desk Drama Queen with deep sighs and slamming pen on desk: We hadn’t requested it, so therefore our fault. Other guests pointed out elevator that gets stuck on 4th floor so we wouldn’t get trapped like they had. Saturday, bus load of college kids arrived. Sat night, parties in 3 rooms next to us, doors slamming, shouting in the corridors at 2am. There wasn’t a phone in the room to call Front Desk re: noise. I had to look up their number on line to call Front Desk from my cell phone. Luckily I was able to find a local number. I attempted multiple times to talk to Hotel Mgr on Sun about problems and each time Drama Queen told me Mgr was “still at church” (for 5 hrs). I left my number for Mgr to call me; still ghosted by Mgr

Friends

2/10

Poor

11 Jun 2026

Ryan

This place used to be good but rude lady at the front desk overnight I asked for an accessible room and there was no bars in the bathroom. It was a regular bathroom. There’s no ice machine you have to ask for ice in the front. The TV only had one channel working. I also couldn’t access the Wi-Fi. There’s absolutely no amenities you just get a shower and a bed. That’s why it’s so cheap.

Self

6/10

Pleasant

29 May 2026

Simone Elise

The location of this hotel was perfect. It was walking distant to the French Quarter and the Ceasars superdome. I stayed with my mom for my graduation so it was perfect for a first time visitor. The hotel staff were the best part of the stay, They were very friendly and accommodating. My only draw back was that there were stains in the carpet in the room and stains in the bathroom sink. This tells me there needed to be some updates to the rooms. However, it was very clean and that helped to make it comfortable enough to stay. Also alotnof the amenities were unavailable. The rooftop, restaurant and WiFi were unavailable during my time. So this hotel was just a place to sleep during my stay. Overall, it was nice and the staff were so welcoming, friendly and accommodated every ask without hesitation.

Family

4/10

Poor

28 May 2026

Drake

I was attracted to the proximity to canal and bourbon streets drew my attention to the property. I hoped this would help my friend staying with me to have a great first time experience with you all. Before the stay I could not get into contact with you all about leaving Bags behind the desk before check in. This led to us leveraging other means to do so. During our stay, the lock on the door malfunctioned both Thursday and Friday. On Thursday it was troubling because my friend was under weather and had to sit outside for about 30 minutes before we gained access to the room. On Friday, the problem was fixed after getting a third and fourth set of keys. (We also had to get assistance with fixing the toilet seat). The television and WiFi were not working our entire stay as well.

Staff was helpful to mitigate these situations but it still shouldn't have required their intervention.

Friends_and_family Friends

6/10

Pleasant

23 May 2026

David

The staff was excellent and helpful. A lot of issues. I took dozens of attempts prior to our visit to reach someone on the telephone to ask any questions. There was no internet. The staff was utilizing there own personal telephones to function at their jobs. There is no breakfast or restaurant and the once popular rooftop bar is currently closed. The hot water availability was very spotty and unpredictable. Had to request clean towels from the staff each day of our stay. My overall impression was that the staff was really excellent and experienced, but they were not provided with the tools necessary to perform their jobs. Usually hotel properties struggle to find and keep good, caring staff despite having the amenities in place... this hotel is the opposite. The beds were comfortable and had good pillows and sheets. The bath towels were a bit puny compared to other hotels I gave stayed at. If it wasn't for the quality of the staff at the front desk, we may have checked out after the first day. Things can change rapidly at a hotel and issues sometimes are only temporary. My suggestion is to call the hotel directly prior to booking a stay to see if you can actually reach a live person. Check and see if their internet is up and running, if that is important to you. Inquiry about the hot water availability. Be careful when booking on Expedia that you don't end up overpaying. If you call any hotel multiple times prior to your stay and can't reach a live person it's a big red flag

Partner

2/10

Poor

21 May 2026

Koryn

Do not stay here. There were roaches in my room and people outside loitering, completely unacceptable. To make it worse, I have been trying to get a refund ever since. Expedia contacted the hotel multiple times. I contacted them multiple times. I even spoke to the manager directly and was told I would get a refund. Nothing. Complete silence every time. I was lied to repeatedly and left with no resolution. Save your money and stay somewhere else.

Self

2/10

Poor

18 May 2026

Ayana

First room we were put in had plumbing issues. The next room had mold on bathroom ceiling, stains on the carpet, bedding was dirty. The rooftop bar and lounge that was advertised was closed. The WiFi was down. Tv in room only worked on the first night of our stay out of 3 nights. STAY FAR AWAY FROM THIS HOTEL 0/10

Partner

8/10

Excellent

18 May 2026

Aaron

Staff was great. Clean room. Only issue was rooftop lounge and bar was not open. Also, the wifi was down, so there was no TV and the phone did not work at all.

Friends

8/10

Excellent

18 May 2026

Sheri

The staff was very friendly!

Friends

10/10

Exceptional

09 May 2026

Janet

Staff was amazing

Family

10/10

Exceptional

07 May 2026

Crystal

Parking is expensive but worth it

Friends

10/10

Exceptional

06 May 2026

David

This was a great place to stay as it was walking distance to everything you need from a trip to New Orleans

2/10

Poor

05 May 2026

Kyle

Ac was so loud it woke me up turning off and on all night was told that was normal the fan was banging against something on the inside .. bed was horrible uncomfortable and worn down to nothing no working phone in room no table and chairs as pictured no where to sit but the bed have to ask every day for face towels any kind of towels house keeping comes and takes them but never replaces them a daily thing

Partner

10/10

Exceptional

05 May 2026

Michael

Great location. Quiet room. Helpful staff. Comfortable, near everything.

Self

2/10

Poor

04 May 2026

Sheyla D. Vindel

Dirty room and horrible customer service

10/10

Exceptional

04 May 2026

Tangela

Very convenient location. Is in walking destinations from main attractions like Bourbon St and French Quarter’s

Family

6/10

Pleasant

04 May 2026

Kevin

Great Hotel, love the music theme. Definitely on the struggle bus. Restaurant, bar and lounge were all closed. No in room microwave and housekeeping and entire staff appeared short staffed. My advice?.. Get back on with Hilton!!!

Self

2/10

Poor

04 May 2026

Walter A

There are no plugs that work and they don't have enough towels for guests. We literally checked out after one night and got another hotel. Do not stay here.

8/10

Excellent

03 May 2026

Ryan

It was a nice place and the staff were good to us.

Partner

4/10

Poor

03 May 2026

Brendan Sean

Charging an extra daily fee for amenities when nothing works is insane.

Partner

6/10

Pleasant

03 May 2026

eric

Our room was on the third floor when preparing to take a shower. You had to turn the shower on for five minutes before we need hot water seems to be obvious there in financial trouble. The maintenance of the building was poor.

Partner

10/10

Exceptional

02 May 2026

Whitney

Great location!

Self

6/10

Pleasant

02 May 2026

Michael T

Some staff were friendly and helpful the men seemed more helpful than females. The request to fix thing didn’t get fix. I’m not listing those items because I want the next guest to received item fixed when requested no matter how small or big the request are as long as it is NOT ridiculous

Family

10/10

Exceptional

30 Apr 2026

Rodnedria

Perfecto

Family_with_children

10/10

Exceptional

29 Apr 2026

Brian

.

Family

8/10

Excellent

28 Apr 2026

Michelle

The rooms are nice, the staff is friendly and helpful. There is no food or entertainment at this location, they have a lot of unused restaurant space. No rooftop patio which is a missed opportunity. It’s a good location. Would stay here again.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Omni

Great location and great stay ! Can't wait to book again

Self

2/10

Poor

27 Apr 2026

trinity

Room was entered while I was out BY A MEMBER OF STAFF my belongs were looted and valuables stolen. Reported it to staff and they moved me to a WORSE room that had apparent water damage and was overall run down. Management sucked with communication and never made it right even though I was there 9 nights. Couldn’t ruin the trip because the city is that good but I couldn’t recommend finding a different place to stay more.

8/10

Excellent

27 Apr 2026

Bryan

Quiet location. Friendly and helpful staff.

10/10

Exceptional

27 Apr 2026

Vivian

Everything was great. It’s just too bad the rooftop access was not open during our stay

6/10

Pleasant

27 Apr 2026

Monique

Pros: The property location was great. Close to the fun but not crazy. The staff was helpful and super sweet!
Cons: we paid for amenities but couldn’t get any wash cloths or a working keurig. Literally asked about six times and was given one wash cloth for two people for a five day stay. After three days and three different broken keurigs, we gave up. Finally on day 4 we were given two wash cloths. Housekeeping only came once in 5 days, because we requested it.
Overall the stay was okay. But I would not stay here again.

Friends

10/10

Exceptional

26 Apr 2026

Mallory

Everything was great! No complaints, easy access to everything, felt super safe walking home, and the staff was very helpful. I would definitely stay here again.

Family

6/10

Pleasant

26 Apr 2026

Phil

The place is undergoing some renovations,

Partner

4/10

Poor

26 Apr 2026

Sandra

For starters, we couldn’t find an iron. So we went to pick up the room phone, we noticed it doesn’t work at all. About 10 minutes later i found a steamer and was able to use that but i didn’t like the fact that the phone doesn’t work for the room. Then we had no service on our cell phones and no WiFi was given to us. Then the toilet seat was dirty. I wiped it clean with a wipe and there was dirt on it. The shower was not clean. When they came to make the bed while we were out, they didn’t change the sheets and i thought all hotels change sheets. Over all we weee not pleased with our stay but the staff were pleasant.

Family

8/10

Excellent

26 Apr 2026

Sherilyn

Very slow elevator experience trying to check out of the hotel. Decent hotel for the price. Dated, but clean.

10/10

Exceptional

26 Apr 2026

Joseline

The location of the hotel is super convenient. It’s a 10 minute walk from the French quarters. The only downside was that the restaurant from the hotel was closed and there was no prior notice before booking.

Family

6/10

Pleasant

26 Apr 2026

Kathy

Although the hotel was in a good area, walkable lots of restaurants etc, it seems like a property in flux. We got an email 2 days before our stay that the restaurant, bar and cafe on site were closed. The room and bathroom appeared updated but a desk chair was worn and torn and looked awful! There were no face cloths or hand towels only bath towels, no “Do Not Disturb “ sign available and on Sunday morning prior to checkout time, only 2 of 3 elevators were working, with dozens of people on 17 floors waiting 20-30 minutes to get to the lobby. I think they really need to work on these issues and customer service ASAP.

Partner

4/10

Poor

26 Apr 2026

Eric

Very disappointing stay. The property has a lot of potential which is why it is 2 stars vice 1. If I knew the restaurants and lounges were closed I would not have booked. Towels were sometimes not available and there was no service due to only one employee on staff. Locks were falling off the doors. Elevators were crowded and only seemed to have 2 working. It would have been nice if the key feature worked in the elevator for added security. Outlets were old and outdated in the room. Overall just could have been better managed.

Partner

2/10

Poor

25 Apr 2026

Stacy

When I arrived on 4/9 I was told I had an outstanding balance due on my stay. After 30 minutes of back and forth that situation was taken care of. I got my keys and headed to my room. Upon entering it smelled of cigarettes. I returned to the front desk and given another room. I walked into that room, but it was occupied with the guest in the shower. Went down the third time, given another room. The manager on duty inspected the room, gave me the thumbs up, so once again I headed up. Only to find the bathroom ceiling infested with mold. Went back to the front desk where I met Sanjay and Tom. Both men were general managers from a sister property in Orlando. I was told my stay would be comped in front of the female front desk manager, and both Tom and Sanjay. They stated the GM from the hotel was recently fired and how they were experiencing change. They expressed how sorry they were blah blah. Well I have called the hotel inquiring about the refund and no response. I’ve reached out to Expedia, but again no help. I’m speechless and disgusted. I was only staying 2 nights, with the whole first day frazzled about this unprofessional situation. Never again.

Partner

10/10

Exceptional

22 Apr 2026

Kyra

the ac was nice. nice view. parking was easy

Partner

6/10

Pleasant

21 Apr 2026

Katorah

No bar or food in hotels. Towels ran out. Service never came but one day. Front desk was nice though.

Partner

10/10

Exceptional

21 Apr 2026

john

None
Of the restaurant s were open on property....
Only a minor issue....Plenty food places around

2/10

Poor

21 Apr 2026

Katie

They double book anout 20 guest gave wrong bed size rooms mananever showed up

2/10

Poor

21 Apr 2026

MARISSA

Zero amenities were working/open. We weren’t told until it was too late to cancel.

10/10

Exceptional

20 Apr 2026

Shanaid

The amenities were closed but other than that, hotel was nice. They were understand and let us check early.

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Demi

The hotel was clean but I would never book again. The bathroom door was broken. Had to basically lift the door to get out due to is getting stuck. I had to beg for wash clothes. I booked at this location because it was good reviews on the roof top bar and restaurant but both was closed. My sister got locked out of her room every night due to malfunctioning lock on her door and its no staff at the check in desk at night so someone had to be called in to help her get back in her room.

6/10

Pleasant

18 Apr 2026

Teresa

I got switched to a smaller room without notice. Everyday had to ask for towels and washcloths. The 3rd day finally got some. We sitting outside and the staff came over and started sweeping over us. Didn’t say excuse me or sorry.

Friends

10/10

Exceptional

17 Apr 2026

Faith

The Property Manager Allen really took care of all of our issues once he was made aware of the situation with his staff that checked us in. We would definitely be going back to this hotel again. It is central located in New Orleans and we were very happy with the accommodations.

Family

2/10

Poor

17 Apr 2026

Nicole

The hot water barely worked. We had to ask for towels every day from the front desk, which we never received any, but when they actually gave us a “towel” it was the floor mat one. Housekeeping never came, even though we requested new linens everyday. Only up side it was walking distance to the superdome.

Partner

6/10

Pleasant

16 Apr 2026

Allegra

There is no food or beverage available at this time which is frustrating and I wish I had known ahead of time. Their rooftop bar has been closed for 3+ months. Additionally, you're still required to pay an \"amenity fee\" for 0 amenities. (No breakfast, no bar, NOTHING)

Partner

4/10

Poor

14 Apr 2026

Lisa Anne

First front desk person was not interested in working. The woman who started in the afternoon was amazing. That being said…. The property needs updating. Carpets are old and smelly. The bathroom floor is slate and nice but they don’t clean them with the right cleaner as there are stains on the floors. There was no water pressure in sink.

Family

10/10

Exceptional

14 Apr 2026

Renee

The propertyl

2/10

Poor

14 Apr 2026

Leslie

We had a problem from the 1st night . The door key would not unlock the door. Had to go back and forth to the front desk lots of times. It was very annoying and took lots of time away from our trip. One night we just stayed in because we didn’t want the hassle of going back and forth to the front desk. The staff was very professional and nice. There was no amenities other than the bottled water in the room. There was loud noises in the hallways late at night and when I came out my room there was trash all down the hallway and outside my door.
Just was not a pleasant experience

Partner

10/10

Exceptional

13 Apr 2026

Chaloni

Other than the lounge and roof top being closed this was a great stay!

Self

10/10

Exceptional

13 Apr 2026

Josie

Convenient parking. Valet or park yourself in paid lot directly across from hotel. Check in was smooth. Staff was nice. Hotel is newly remodeled and clean. Easy access to superdome. No restaurants in the hotel were open yet but we knew that when booking.

Partner

8/10

Excellent

13 Apr 2026

sean

The WiFi was not working

Other than that great stay

Self

6/10

Pleasant

13 Apr 2026

Mitzi

Disappointed on arrival that no one was allowed an early check-in. We were told at 3:30 that we had to wait until 4 to check in. As we sat in their lobby, a line began to form with guests waiting to check-in. When we realized this we were the 8th guest in line and by the time we checked in there were 10 guests behind us. Room was clean. However, 1 of bath towels had large baseball size hole in center of it. Holder for lotion was falling out of wall. There was no shampoo provided in shower, although they did provide body wash and hair conditioner.

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Stephanie

Check in was quick and easy. Nathaniel was super friendly and helpful. The room was clean and the bed was comfortable. Great location close to plenty of bars, restaurants and Bourbon Street.

Partner

8/10

Excellent

12 Apr 2026

Dean

Shower had mold in grout, did not get restocked water or towels. Rooftop bar was not open

Family

2/10

Poor

12 Apr 2026

Bharghavi

TheTroubadour hotels at New Orleans gave us an occupied room when we asked about the situation nobody solved neither the front desk guy nor the manger and keep us waited for more than an hour but issue was not solved . Same problem happened for few other guests also and no one’s problem was solved . After waiting for almost 1 and half hour finally canceled our reservation and ended up booking another hotel at last minute and paid lot of money.

Friends_and_family Family

2/10

Poor

12 Apr 2026

Senita

This was the worst hotel I have ever stayed in. The staff were not very helpful except for one front desk person Mr. Bishop. He was the only one that that tried to resolve issues. The rooms had a moldy smell and were ran down. I’ve stayed here about 3 years ago and the hotel looked the total opposite. I was told they changed management and you can tell.

Friends

10/10

Exceptional

11 Apr 2026

Cynthia

was charged 50$ a day for my car to be valet parked to a 25$ parking garage. Total rip off. Also, everything in the little frig froze- bottles of soda/breakfast for the day we left. There was no way to make the fridge not so cold.They were going to wave the amenity fee- still charged 15$. Never again

Partner

4/10

Poor

09 Apr 2026

Kevin

$50 hotel in a $150+ location. This place is incredibly outdated and desperately needs fixing. Let’s start with the room. Several outlets in the room just flat out didn’t work, whatever was plugged in would just fall right out and not power/charge. Incredibly inconvenient for 4 guests trying to charge devices. The beds were super bouncy and uncomfortable. Top 10 worst sleeps of my life. We booked a room with queen beds and didn’t even notice they were full size beds until we got back to our room late at night. One of the lamps by our beds was broken. The entire floor we were on smelt like weed, it was terrible. The hotel genuinely has nothing to really offer, other than it’s location. Decent shower I guess too? If you need ice, you get a literal ziploc bag with some from the front desk. Big lesson learned here, need to do more research before I book next time!! Absolutely would not recommend.

10/10

Exceptional

09 Apr 2026

Lisa

Good location and great stay. Staff was wonderful.

Partner

4/10

Poor

08 Apr 2026

Sherretta

The hotel is under renovation so nothing is available. Barely staff

10/10

Exceptional

08 Apr 2026

Phillip

Need to have more wash cloths available

Partner

6/10

Pleasant

07 Apr 2026

Jeremy

I’ll fitting bed sheets, curtains fall down, flickering bathroom lights, and cold

8/10

Excellent

05 Apr 2026

Christopher

I didn’t have a smooth check-in they kept telling me to come back to check in. Some of the staff told me to come back at two then I would come back at two then they would tell me to come back at three and they wouldn’t check me in until 4 o’clock, which I was fine with it if they were just told me that from the beginning.

Partner

2/10

Poor

05 Apr 2026

Fausto M

The staff at reception on 04/03 was extremely rude. He couldn’t answer my questions and was looked irritated when I asked for anything.
He was on his phone the whole time while he was doing my check in

4/10

Poor

03 Apr 2026

Mark

Run down facility. All amenities closed for “remodel” but nothing happening.

Self

8/10

Excellent

02 Apr 2026

Reetom

Really just waiting for the restaurant and rooftops to finish renovating and open back up.

Self

2/10

Poor

01 Apr 2026

Jorge

I understand renovations were being made but it is UNACCEPTABLE to run out of towels as a HOTEL
then to proceed by charging us daily for cleaning fee but the cleaning needs to be requested. Then when requested it wasn’t followed through.
Absolute disaster of a hotel. Wouldn’t recommend. Wouldn’t comeback. Just close down.

Partner

6/10

Pleasant

31 Mar 2026

Aurea Esther Camacho

The air conditioning in the room was not working well, the room smelled bad, they never went to service the room. It was unfortunate that neither the restaurant nor the bar was working.

Friends

6/10

Pleasant

30 Mar 2026

tia

Beautifully decorated Hotel, easy convenient parking across the street. Good location for walking. It was decently clean with comfortable beds, and friendly staff.

Family_with_children

4/10

Poor

30 Mar 2026

latavia

Bishop was very rude with a stank attitude another then that the stay was fine

Partner

10/10

Exceptional

29 Mar 2026

Kelly

All amenities closed at time of business.

Partner

2/10

Poor

29 Mar 2026

Tiffany

The staff never answered the phone . When I was able to get to my room . it was only one towel and wash cloth. There was no soap in the room and no phone to call the receptionist desk to ask for additional towels and soap. I had to physically go down stairs and was given travel size liquid soap.

The light in the room was. broken as well … the sink was cracked and dirty . this stay ruined my husband surprised birthday trip

Partner

10/10

Exceptional

27 Mar 2026

Kimberly

I wish we could have enjoyed the rooftop area, but we came down at the wrong time.

Friends

4/10

Poor

26 Mar 2026

Jagmeet

Gm

8/10

Excellent

26 Mar 2026

Adriana

Great staffing and location! Everything is walking distance. The cons: property needs some upgrades.

Partner

10/10

Exceptional

25 Mar 2026

Devin

Amazing stay.

8/10

Excellent

24 Mar 2026

Eric

We came at a bad time to stay here. Everything was closed. The bar, pool, rooftop, etc. worth a second visit if everything is open.

2/10

Poor

23 Mar 2026

Denize

During our 3-night stay at the Troubadour Hotel, housekeeping entered our room without us requesting service. Afterward, one of my shopping bags containing new clothing and a photo from our riverboat cruise disappeared. The explanation given was that it may have been “mistaken for trash,” even though the bag clearly had items inside.

What made the situation worse was the rude and dismissive response from the front desk and the lack of follow-up after the manager said they would investigate.

Because of this experience and how it was handled, I would not stay here again and cannot recommend this hotel to other travelers.

**(Full review in Google)

P.S. The internet was not fast and there were no shops around.

Partner

8/10

Excellent

23 Mar 2026

nkechi

Place is beautiful, staff is friendly. Great area to stay, however, Wi-Fi did not work and blankets were thin and cheap.

Partner

10/10

Exceptional

23 Mar 2026

Matthew

The troubadour is becoming our go to place to stay when we sleep in New Orleans. The location is great. Very close to superdome and only a 15-20 min walk to the quarter. We enjoy it very much.

Partner