Name: Hyatt Centric French Quarter New Orleans
Address: 800 Iberville Street, New Orleans, 70112, US

6/10

Pleasant

20 Jul 2026

Gary

Everything was nice but I wasn't informed about hidden fees like a 35 dollar a night membership fee and a 50 dollar a night parking fee.

Partner

10/10

Exceptional

19 Jul 2026

John

We liked the balcony and the location. We liked the well kept, clean room. We liked the staff. We liked the hospitality. We did not like that we couldn’t request a microwave nor did we like the hidden $175 fee at check out. The hidden fees are a huge negative for me. In fairness customers should know in advance the full amount with no surprises.

10/10

Exceptional

19 Jul 2026

Lisa

Perfect location, very walkable for the French Quarter. Hotel was really nice and the hotel bar and restaurant in the lobby were good too. Valet parking was easy and quick.

Family_with_children

8/10

Excellent

19 Jul 2026

Amy

We had the best time. The room was well appointed and the proximity to all the best places was excellent. The only draw back to that is the street traffic noise is ALOT. So if you know that’s the case and you prepare yourself for it then you will have the best time too.

Partner

4/10

Poor

19 Jul 2026

Demica

We upgraded our rooms a were told we have to pay $240 for the upgrade. At checkout we were charged an additional $198.+. I specifically asked is this $240 the total amount for upgrading . Receptionist said YES this will be the total cost. The receipt for the stay was so extra that you didn’t really understand it. It was ridiculous how they break everything down with unexpected charges. I wasn’t happy at all at check out. And neither were the other couples that were with us . Everyone had unexpected changes. I really will reconsider staying due to the unexpected charges. I will also make others aware.

Family

10/10

Exceptional

17 Jul 2026

Lisa

Great location, many restaurants just opposite the hotel and 2 minutes walk to Bourbon.
We had a room with courtyard. Know there are 2 different courtyards, one with pool which we liked as we just stepped out and used pool. Other courtyard has just quite area, with some outdoor furniture.
Rooms cleaned daily.
Room rate was great.
There is a resort fee of $30 a day. So you may want to ask about that.
Safe area. Everything close, easy to get Uber.

Partner

2/10

Poor

16 Jul 2026

Vladimir

Parking is big money
No parking

10/10

Exceptional

14 Jul 2026

Liliia

great option!

Partner

10/10

Exceptional

14 Jul 2026

Harish Chakravarthy

Hotel just a block away from famous Bourbon St. and so in the evenings it's little noisy but live with music.
Nice restaurants around, very close by to grab and taste New Orleans cuisines.
Definitely I would consider Hotel again for my next trip to New Orleans.

Family

8/10

Excellent

12 Jul 2026

Trevor

Great location.

Self

4/10

Poor

10 Jul 2026

Alicia

I was charged more than the amount it should have been
Tried to contact yall but I’m getting the run around

Family

2/10

Poor

10 Jul 2026

Bertrel

Lights went out Saturday for hours, no compansation

Partner

10/10

Exceptional

09 Jul 2026

Pamela

I enjoyed my stay! My husbandthe staff was great. The room service was

10/10

Exceptional

08 Jul 2026

Lola

The staff from the front desk people, valet, bar tenders, everyone was so very friendly

8/10

Excellent

08 Jul 2026

nicole

Good stay only downfall was the blackout one night

Self

10/10

Exceptional

06 Jul 2026

Deborah Lynn

Loved everything about it only thing everyone does Not eat Pork if some Turkey or Beef Products could be on the Breakfast Menu we really would not leave the Hotel to eat just a FYI other wise AMAZING the only place ill stay

Family

8/10

Excellent

06 Jul 2026

Nathan

The hotel was nice. The staff members were nice and helpful. I will definitely stay here again.

Self

8/10

Excellent

05 Jul 2026

Shawn Andrea

The hotel and staff were very nice! However, there was no power on our last night.... There were no lights and no elevators to use. Therefore, we had to climb almost 60 steps to get to our room and use our cell phones for light, which was very inconvenient.

Family

6/10

Pleasant

02 Jul 2026

Gabriel

When we checked into the room, the floors had not been vacuumed and squeaked with each footstep. Our suite had a musky odor and the bathroom toilet did not flush. When we reached out to the manager Greg to complain about the squeaky floors and the toilet he responded by saying that the hotel is old. We also asked if they could vacuum the room he said that there was no available housekeeping staff to vacuum. Finally, we asked if we could check out and he said it was too late. Later that evening we talked to Ashley the night manager and she said that we could have checked out. It was late in the evening so we stayed feeling unsatisfied. Lastly, the hallways were extremely uneven causing me to nearly fall. Please consider fixing the floors or posting a sign about the floors ( uneven floors).

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Myra

Excellent Staff. Eric was amazing!

6/10

Pleasant

02 Jul 2026

Mateusz

Location was good, but the inside rooms faced into an atrium room so there was technically no windows in the room. Always dark. Events were held in the atrium during the day. I assume most of the French quarter hotels have weird layouts due to the ages of the property

Friends

10/10

Exceptional

26 Jun 2026

Leonard

Nothing bad to say I would book with them again clean nice bar

Family

6/10

Pleasant

24 Jun 2026

Allon

Elevators where

10/10

Exceptional

23 Jun 2026

Dashawn

The staff was amazing. I love it there!!!

Partner

10/10

Exceptional

22 Jun 2026

Jon

Friendly staff, great location, nice small pool with pool bar (pool bar only open Friday and Saturday). Rooms were big and clean. The lobby and hotel bar are also amazing. Because the hotel is so close to Bourbon street, the rooms can get noisy at night from the street noise and music.

Friends

6/10

Pleasant

22 Jun 2026

Brandon

Room was great. Water faucet handles could’ve been fastened better and were sloppy. Water leaked under the glass shower door badly on the floor. Please be aware that the Expedia charges a destination fee. It is not the prepaid for the resort fee $35 per night as we were shocked to have to pay at checkout “fine print” of course and not the “Destination Charge”.

Business

10/10

Exceptional

22 Jun 2026

Denard

10/10. Will certainly consider a future stay.

Self

10/10

Exceptional

21 Jun 2026

Jonathan

Close to the action of Bourbon Street, great valet staff, and very helpful hotel staff.

Partner

10/10

Exceptional

21 Jun 2026

Bonnie

As a person with fragrance allergies I appreciate the clean but but not scented rooms. Great location!

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Carla

Used the pool often as it was hot!..wish pool bar was open more than just Friday/Sat…and had a TV!…pool deck needs refurbishing/ staff was great in all aspects…very helpful..be aware Bourbon St rooms are very loud every night till 3-4 am

Partner

10/10

Exceptional

20 Jun 2026

Steven

The staff, the building and the rooms were very nice. We arrived here after checking into a competitor hotel, and wouldn't stay due to the quality of the rooms and quite frankly the reception we received wasn't inviting either. We immediately made a reservation for Hyatt Centric French Quarter and within minutes of our arrival, we were greeted with warm smiles and helpful front desk. The lobby was buzzing with people and their energy was great. We made it to our room and very satisfied with the condition and cleanliness. We were there for a conference so was a little tough to enjoy the amenities due to time constraints, but we did enjoy a few cocktails at the bar and had amazing service. From the Valet to the check in, everything is wonderful. Its an older building, but well managed and maintained. I highly recommend for not only the quality, but the proximity to dining, Bourbon St. and all things you want to do in New Orleans.

Partner

2/10

Poor

17 Jun 2026

Patrick

Destination fee was a farce. I had 2 rooms. I had one bar tab and could not use both vouchers because all the tab was charged to one room. Terrible!

Family

10/10

Exceptional

16 Jun 2026

Desai

Rooms were clean, Staff was fantastic and pool area was great.

Friends

10/10

Exceptional

15 Jun 2026

Derrick

I loved staying here it was convenient

Partner

8/10

Excellent

12 Jun 2026

Tonya

Very close to bourbon street

Family

10/10

Exceptional

11 Jun 2026

Tracey Evan

Very nice place, the staff was excellent, the location was great, and the beds were very comfy. Hotel is right in the heart of it.
Our room was on the corner of Canal and Bourbon street. Saturday night was very loud, but I expected it. If you think a lot of noise might bother you, better ask for a room away from Canal and Bourbon.

Friends

8/10

Excellent

06 Jun 2026

Sherita

The location was perfect and everything you need is ready and available.

Family_with_children

10/10

Exceptional

06 Jun 2026

Alissa

This location was perfect to access the main areas of the city. Rooms were clean and well maintained. Staff was great! Parking is pretty much valet, so plan on that.

Family_with_children

6/10

Pleasant

05 Jun 2026

Kiara

The stay was nice. Give 3 stars because my room wasn’t ready at check in. I was told by the front desk agent that “that kind of happens when someone has a higher status than you” rubbed me the wrong way. As if my money is no good.

Partner

10/10

Exceptional

04 Jun 2026

Jason

Great staff in a great location for Bourbon and Royal Streets. Very much enjoyed the Centric.

Partner

10/10

Exceptional

03 Jun 2026

Emilie

Conveniently located. We were upgraded to a balcony suite when we were a bit early for our own check in. The room was gorgeous and very comfortable. Felt very safe and at home

Partner

10/10

Exceptional

02 Jun 2026

Yessenia

This is our 3td time staying at the Hyatt Centric New Orleans and we love it! Comfy beds, clean rooms friendly staff, great drinks, and so close to all the actions!

Partner

10/10

Exceptional

01 Jun 2026

derrick

My room was clean and nice. They have a nice bar in the lobby. I will definitely stay here again.

Friends

10/10

Exceptional

01 Jun 2026

Kia

What a beautiful hotel the staff was nice and it was very clean and I loved staying there and I’m definitely gonna be using this hotel again

Friends

10/10

Exceptional

01 Jun 2026

Stacey

We had a pool accessible room that we enjoyed.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Sharon

Friendly and helpful staff. Wonderful location

Partner

6/10

Pleasant

27 May 2026

George

The stay was moderately comfortable but limited in practicalities. The placement of the bed in the room directly under the air stream was intensely uncomfortable. It required constant, shuffling and placement of additional blankets and comforters. Additionally, we had no cable box in our room for the first 2 days of our stay. Once one was supplied, the connection and capabilities were inefficient compared to most other hotels we've stayed with. The stay was great, but it had way more potential to be amazing.

Partner

8/10

Excellent

26 May 2026

Jill

The property was in a good and convenient location. The hotel was clean with good breakfast options. The bar was convenient and well located.

Family

10/10

Exceptional

26 May 2026

Sharron

Excellent stay!

Partner

10/10

Exceptional

25 May 2026

Brian

Rooms are very spacious and clean. The hotel overall was very clean. Staff were extremely kind and helpful. Coffee was amazing and Deniel makes amazing drinks at the bar. Will definitely return!!!

8/10

Excellent

25 May 2026

Willie

Great location to the heart of New Orleans, also accommodations for room not being available definitely something they can work on,paid for a balcony suite wasn't available offered free breakfast during the stay.

8/10

Excellent

25 May 2026

Dwight

The only issue I had was they have a daily gratuity charge at check in as opposed to one flat gratuity. I stayed 5 nights and was charged $80 a day for gratuity. Yes, it will be put back on the card. However, most places charge a one time charge (in my experience between $25-100).

Otherwise, it's a very nice hotel right in the French Quarter.

It's 1 block from Bourbon St and 1 block from Canal St.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Rodolfo

Staff was outstanding. In particular, the gentleman who appeared to be everywhere: opening the door, walking up and down the lobby, greeting us every time we saw him. Can't remember his name but that man was amazing. Thank you!

Family_with_children

10/10

Exceptional

19 May 2026

Cara

We had an enchanting stay here. Would recommend as an excellent hotel in the French Quarter. Close to so many attractions. We walked everywhere, and not too close to listen to the raucous of Bourbon Street. The staff was fantastic.

Partner

10/10

Exceptional

19 May 2026

Edward

Excellent property, clean, staff went above and beyond. Room was excellent, I loved their patios and their pool. The location was excellent. The restaurant's were awesome. The front desk staff was excellent!

Family

10/10

Exceptional

18 May 2026

Brian S.

Great location making the city very walkable.

Family

10/10

Exceptional

14 May 2026

Brandi

Me and my wife stayed from May 8th thru May 11, 2026. Everything was great about the property, staff and location. I highly recommend.

Partner

10/10

Exceptional

12 May 2026

Adelaide

Our arrival at Hyatt Centric New Orleans was met with exceptional service from the front desk staff, including Hulston! The bag porter who assisted us as they were finishing their shift at 7 pm was also excellent. Housekeeping was incredibly responsive; we requested an extra blanket and received it within 5 minutes.
While we did report a non-working landline on Saturday, we checked out Monday and it was never seen to the overall experience with the staff and services was very positive.

Family_with_children

10/10

Exceptional

11 May 2026

James Christopher

Friendliest staff and thr rooms were clean. We stayed on the 4th floor with a balcony, you could hear the music all night (we enjoyed, it some wont) breakfast was good and the bar had thr best hurricane that we tried. right next to bourbon street so if youre not leaving the french quarters it was an easy walk everywhere

Partner

10/10

Exceptional

11 May 2026

Jacqueline

Staff very friendly and hotel was clean

Partner

10/10

Exceptional

10 May 2026

Chris

Great staff Great location

10/10

Exceptional

09 May 2026

Roxana

The staff was amazing. When we arrived Eric was very friendly greeting us with a smile and opened the door for us. He made us feel very welcomed.

Partner

6/10

Pleasant

09 May 2026

Theresa

Hotel was in a good location except for the loud amplified music coming from Bourbon street which sometimes went on until 3 a.m. Rooms were clean and comfortable. Staff were great! Bar was a fun place to hang out. Outside pool and roof deck looked good. Wasn’t able to enjoy due to weather.

Friends

10/10

Exceptional

08 May 2026

Joyce

The staff were very pleasant and helpful

Partner

8/10

Excellent

08 May 2026

Delburt

Rooms were small, bathrooms tiny. Very congested in that area. Staff was nice and friendly. One block away, Close to Canal St. and French Quarter.

Family

10/10

Exceptional

08 May 2026

Judith

Comfortable beds. Staff is exceptional. I would stay again.

Family

8/10

Excellent

07 May 2026

Lunesha

Check-in staff was amazing as well as the bellman. The room could use some upgrades. The bourbon street balcony was perfect for people watching and just relaxing.

Business

10/10

Exceptional

06 May 2026

Kimberly

Loved everything about the property. Bar staff was amazing! Staff was exceptional! Everything was walking distance!

Partner

8/10

Excellent

06 May 2026

George

Average

Partner

4/10

Poor

05 May 2026

Matt

First room on the third floor had a leak in the ceiling and got all over luggage and cloths. Then they moved us to a. Small room in the back of the building. Finally after two hours got us a room. The manager said she would comp us a night but did not great location just a hotel that needs training there staff and date the rooms

Partner

4/10

Poor

05 May 2026

Philip Christopher

The location was excellent for the jazz festival and ease of access was also excellent.
The room was a great size and the room servicing again was very good. Also liked that the gym was open via card key 24 hours a day.
The reception staff were not friendly, smiley or that helpful.
Had trouble getting my credit card authorised as the terminal did not use chip and pin only contactless, but UK banks only allow £100, if the PIN number is not used.
Breakfast was lovely but you could not order an extra slice of toast and they got the order wrong several times during our stay.

Friends

10/10

Exceptional

05 May 2026

Daniel

The staff was very friendly
Great breakfast

Friends_and_family Family

10/10

Exceptional

04 May 2026

Timothy

It was an excellent hotel. Great friendly staff and location was perfect. My only recommendation would be a stand alone restaurant. While the current bar was fine, the restaurant setup there is not ideal.

Partner

10/10

Exceptional

04 May 2026

Krista Lea

All of the staff from the front desk to the house keepers were fabultheous.The bartender Ken provided excellent customer service.

Partner

10/10

Exceptional

04 May 2026

Erica Lee

The staff were pleasant and genuinely helpful, making the stay feel welcoming from start to finish. Check-in and check-out were a breeze, which made the experience even more convenient. The rooms were clean, spacious, and well-maintained, offering plenty of comfort. The bed was especially comfortable, making it easy to relax and get a good night’s sleep. Overall, a very enjoyable experience.

Friends

10/10

Exceptional

01 May 2026

DOUGLAS

Awesome! Great experience

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Dylan Sebastian

Stayed during Jazz Fest. Great central location. Bed was super comfortable! Walkable to everything. Staff throughout were helpful and very friendly. Bar served great drinks and service.

Friends

10/10

Exceptional

27 Apr 2026

Gordon

Great location at the edge of French Quarter so it was convenient and quiet

Partner

10/10

Exceptional

27 Apr 2026

Vardan

My mom and I stayed at the Hyatt Centric for four nights and had a great experience. I had actually stayed at this same property about eight years ago, so it was nice to return and see that the quality is still there.

From the moment we arrived early in the morning, Ellie at the front desk made a lasting impression. She was warm, hospitable, and very understanding—she went out of her way to accommodate us with an early check-in, which we truly appreciated after traveling.

What stood out even more was her consistency. Every time we saw her throughout our stay, she maintained that same positive energy and genuine kindness. She made sure we felt taken care of, checked in on us, and remained flexible and attentive the entire time.

It’s rare to see someone not only make a great first impression but consistently live up to it. Hyatt Centric is lucky to have her—she absolutely deserves recognition, if not a promotion.

Overall, we had a wonderful stay and would definitely return.

Family

10/10

Exceptional

25 Apr 2026

Laura J

Great location. Pool nice, no fighting for chairs. Room size was large. Fridge was nice along with Ice machine near room.

Partner

10/10

Exceptional

24 Apr 2026

Jennifer F.

Room was super clean and quiet. Staff was very nice. Hotel was great. Close to bourbon st but quiet and calm oasis.

Family

10/10

Exceptional

24 Apr 2026

Maureen

Very nice property

Partner

8/10

Excellent

24 Apr 2026

Georleen

Loved the staff, they were so friendly and helpful honestly the best hotel staff I’ve experienced in a long time. My only issue was with housekeeping.

Family

10/10

Exceptional

22 Apr 2026

alan

A very good stay due to the excellent staff, front desk, food and bar, cleaning staff, etc. The room could use a little care in terms of curtains and shower and bath but overall a nice room. Be careful if booking a room with a Bourbon Street balcony. We seldom used it as the worse and loudest band in the French quarter was stationed below us blasting well into the night followed by loud drumming. Would have liked the pool bar to be open more than 2 days a week (were there a whole week).

Partner

6/10

Pleasant

22 Apr 2026

joli

We didn’t use the pool or fitness amenities. Housekeeping ok but didn’t vacuum at all. Room a bit outdated and ac was noisy. Holmes restaurant had good food and staff but we were charged for a meal on checkout that we had paid already by credit card. The most disappointing thing was that we only received one actual jazzy pass for a double occupied room. When questioned felt management was dismissive and was not convenient at the time to get another pass. Delayed plans at the time. There were also additional fees on our bill for occupancy and tourism not expected so final bill was higher. Overall below average rating for our stay but was happy with convenient location.

8/10

Excellent

21 Apr 2026

Barbara

The room was clean and it was quiet. The cafe and bar were nice. It was in close proximity to the french quarter.

Family

10/10

Exceptional

21 Apr 2026

Marina

This is an incredible hotel in every way. From a seamless valley to a great complimentary breakfast ( reserved on Expedia), not a single thing to complain about. Comfortable beds, very big rooms with high ceilings, great water pressure in the shower, cute decor, huge windows in the rooms, exceptionally friendly staff, quite and soothing lobby with a bar and restaurant where we ate, food was good. There is a pool and gym, but we didn’t use these. Street car near by and bourbon street around the corner, perfect location. Perfect stay.

Family

10/10

Exceptional

21 Apr 2026

Raynelle

Very clean and spacious room. Needs upgrades, but overall we enjoyed our stay. Staff was friendly and helpful. Would stay here again

Partner

8/10

Excellent

19 Apr 2026

Jorge

It wasn’t as nice and we hoped it would be

Partner

6/10

Pleasant

19 Apr 2026

Shelly

The location of this hotel is excellent if you want to be near Bourbon Street and the French Quarter. The staff was amazing. Everyone was so friendly and helpful. We got some great recommendations from Greg. The lobby is very nice. The rest of the hotel is very tired and dated. The beds are comfortable though! If this hotel was updated it would be incredible.

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Yvette

The staff was very friendly and helpful.
The one negative was the maze to get to my room every time I got back from outside. Other than that it was a very pleasant stay.

Partner

10/10

Exceptional

18 Apr 2026

conrad

The elevator was a little slow. Other than that it was great!

10/10

Exceptional

15 Apr 2026

Kiawata

Great location and clean hotel. We will be back.

8/10

Excellent

14 Apr 2026

Cathy

Close and convenient

10/10

Exceptional

13 Apr 2026

Krista

Comfortable and relaxed hotel. We had a great stay.
We had a balcony room and didn't hear too much noise from the street. Staff were excellent and very helpful.

Family

10/10

Exceptional

10 Apr 2026

Eleonora

Clean rooms. Comfortable beds. Quiet. Attentive staff. Close to everything.

Family

8/10

Excellent

06 Apr 2026

Donald

Clean room. Staff was great and informative about what restaurants were good.

Partner

8/10

Excellent

05 Apr 2026

William

Staff was pleasant. We didn’t spend much time in hotel to utilize amenities

Partner

10/10

Exceptional

04 Apr 2026

Pablo Roberto

Love this hotel and where it’s located. Rooms are amazing with high ceilings. I would have left a no doubt about it five star rating except that one day they did not clean our room despite our having called to have it cleaned. Nonetheless, I will probably stay there again.

Family_with_children

10/10

Exceptional

04 Apr 2026

Scott

My wife and I spent spring break here celebrating the time away and the beautiful city. The hotel is centrally located to everywhere, we walked everywhere. Two minutes to Bourbon Street 10 minutes to the river. Rooms were large comfortable and clean. Staff was great and attentive. Certainly would recommend, and I certainly would stay there again without hesitation.

Partner