Name: The Harlequin by AvantStay
Address: 623 Canal Street, New Orleans, 70130, US

10/10

Exceptional

28 Jul 2026

Yalunda

Awesome stay, lication, assistance

10/10

Exceptional

14 Jul 2026

Sonok

We are good time for this places.

Family_with_children

10/10

Exceptional

07 Jul 2026

serena

The property was nice, clean and hidden (I lile that). I had a hard time getting into the property because my code was changed (or maybe I misread it). All in all, this stay was great, one block from Bourbon, but not in the middle of all the noise. Only thing I would suggest is complimentary water for when the guest 1st arrive. I would definitely book here again in the future.

Friends

10/10

Exceptional

06 Mar 2026

Tiffany

Will definitely be staying again, easiest access to the French Quarter which was the whole point of the trip.

10/10

Exceptional

05 Mar 2026

Bertha

Loved location of this place. Place was clean. Shops and casino nearby which was very nice. wished we would have had a front view to be able to see parades from our room. Overall very happy with this place.

10/10

Exceptional

01 Mar 2026

Collyn

Nice and clean. Very comfortable staying. Great location.

Friends

10/10

Exceptional

22 Feb 2026

Vickey

It was because it was a home away from home. I just think the company should inform the guest that their code for entry will not be active until exactly 4 pm and there is no lobby available if guest arrive early. Aside from that the entire experience and stay was the absolute best.

Family

10/10

Exceptional

12 Feb 2026

Anne

Perfect location to enjoy the French Quarter, and all things Mardi Gras. The suite was perfect, comfortable and clean.

Leisure Self

6/10

Pleasant

05 Oct 2025

Lisa

The place was nice and clean. Checking in was a terrible experience. Not easy at all

8/10

Excellent

23 Sep 2025

Kamala

Loved the condo style living. Need more lockers for storage. The storage lockers malfunction and unlock on here own.

Leisure

8/10

Excellent

21 Sep 2025

Traci

Loved the location! Kitchen sink knob was broken. No wash cloths in bathroom.

Friends_and_family Friends

8/10

Excellent

06 Sep 2025

Molly

Great location and spacious accommodation. Had two bedrooms and was perfect for our group of three. They do misrepresent the 24/7 availability of their off-site people. We realised we needed a blanket at 7:30 pm after arrival. They will “chat” with you and plan to bring what is needed, but it won’t happen until the next day. That obviously didn’t keep us warm overnight. The 24/7 should be taken with a grain of salt. Otherwise, property is great.

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Emily

The location was perfect for a bachelorette trip with so many places just steps away and was incredibly spacious and LOTs of storage. There were hangers in every closet and even a washer/dryer in the unit. They were very responsive and got to us quickly. I would absolutely stay here again. The only reason I am not giving 5 stars is because the TV was difficult to use, the Chromecast was unreliable so the tv was essentially unusable, I’m not sure if it was the tv itself or the internet but it only worked once and it was horrible quality. We also were only given four towels although we had a group of 6 and had to hunt down the cleaner to get a couple more.

Leisure Friends

10/10

Exceptional

30 Jul 2025

Lisa

They are plenty of food options nearby.

Leisure Family

8/10

Excellent

26 Jul 2025

Trey

It was spacious, clean and very comfortable.

Leisure Partner

10/10

Exceptional

19 Jul 2025

A.C.

The property was difficult to locate so something to mark its entryway besides a tiny sign saying \"You're in the right place! Would've been nice. Maybe a sign on the door saying it was the Sonder. IDK. The room was GORGEOUS! And had everything you could need for a stay. The doors kinda stuck so push hard when you open them, otherwise you will stand there doubting your ability to type in a simple code and open a door. Don't worry, you aren't incapable. The door just sticks in humid weather.

Business_and_leisure Family

8/10

Excellent

14 Jul 2025

Maria

very cozy, clean and confortable place, great location,
equiped with all you need.

Leisure Family

8/10

Excellent

02 Jul 2025

Tarsheil

Communication

We called someone and asked for 3 face towels because it was only one in the entire room. And no one ever showed up with them. We had to go buy some.

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Hollie

Wow

Wow... location location... secure safe and super spacious

Partner

10/10

Exceptional

13 Jun 2025

Chassity

My friends and I enjoyed our overnight trip to New Orleans. Sonder Vitascope was perfect! The location was centrally located, the space was clean and well decorated. Sonder provided great customer service, 5 stars!

Leisure Friends

10/10

Exceptional

06 Jun 2025

Randy

Great secure location. Loved it. Definitely will be back.

Leisure Friends

10/10

Exceptional

29 Apr 2025

Marcel

Comfortable, great location.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Casey

We loved the apartment-style, finding it ideal for our family - 2 adults and 2 teenagers. One teen slept on the couch in the common area and the other slept in the 2nd bedroom. Location was ideal - just on the edge of everything we wanted to visit, and right next to the streetcar. We used the streetcar half of the time and just simply walked from the French Quarter back to the room the other half.

The space was clean, comfortable, and well maintained. The only complaint my family had - and this wasn't big enough to drop the rating from 5 stars - is that there's very little water pressure in the shower.

Leisure Family

10/10

Exceptional

05 Apr 2025

Cheryl

The location was awesome. Nice place and staff was helpful.

Leisure Friends

10/10

Exceptional

01 Apr 2025

Jennifer

My group and I had a wonderful experience at Sonder in the French Quarter, NOLA. The building is located right on Canal St. with access to EVERYTHING! Our Lyft drivers could easily drive up to the building to pick us up, we were in walking distance of Bourbon st, the WW II measure (about 20 min walk), and restaurant /bars. The facility was nice and clean with everything we needed to feel at home.

10/10

Exceptional

24 Mar 2025

Nikki

Love it there

10/10

Exceptional

22 Mar 2025

Pavlo

Definitely property condition is one of the best Sonder’s property in downtown

Leisure Family_with_children

10/10

Exceptional

20 Mar 2025

Sunil

Amazing location and great space - felt like a secret getaway right in the heart of NOLA. Good instructions. Only thing we didn't like was that we had to download the app for Sonder - but not really a big deal.

Leisure Family

10/10

Exceptional

19 Mar 2025

Alyssa

Cute apartment in a great location

We loved the apartment. The location is great and we had no issues inside the building. It was kept very clean at all times. You could hear noise outside the window that faces canal street but with some $3 ear plugs from Walmart that issue was solved. We would definitely stay here again!

Friends_and_family Family

6/10

Pleasant

15 Mar 2025

Karen

Not the best place to stay

First thing when we arrived was one bed was broken. Frame was detached from headboard and nobody on site for help. Surely the cleaners/linens people knew it. So our 2 men had to work long and hard to repair with no tools. If all girls there we were out of luck. Then the bathroom shared by 4 people was spacious but had only 2 towels. And again, who to call?? And it had a sink with VERY small counter. There was room for a table but none there and 4 sharing the bathroom and btw there were no dressers in bedrooms. In the kitchen, we took coffeemaker out of cabinet but COULD NOT put on counter bc it was too tall to fit under the top cabinets so we found a plug in the hallway and set it on the floor.
There were big beautiful window in the living area but overlooking an alley full of trash dumpsters and bright glaring lights night and day. Noise to dump trash was bad. Easily remedied if there were noise and light filtering curtains but none. One day someone dropped a daiquiri on the floor at entrance and it remained there for quite a while. Who to call?

Friends_and_family Family

8/10

Excellent

03 Mar 2025

Tina

Beautiful apartment in perfect location

The apartment was lovely and located in the perfect spot for watching most Mardi Gras parades that came down Canal. Perfect location for doing anything in the French Quarter. Parking options near by. Overall it was a great place. The only issue was the lack of on-site management because we had 4 adult staying for two nights and they gave us two towels. After a long day of travel and then trying to enjoy the evening, we were not able to shower. After multiple calls and chat messages where they were telling us where to find extra towels, we discovered that there were no extra towels. Initially, they said they would get us more towels within 24 hours. We could not wait that long to shower. Finally someone agreed to get us our towels in the morning. They showed up just before noon with two more towels and detergent pods so we could wash our towels if we needed fresh towels for later in the stay. Had to plan part of our weekend around towel deliveries and washing and drying towels. They offered a $50 credit for a future stay for our troubles. A $50 credit in the future given the price of their rentals isn’t really helpful. If they wanted to give $50 for our troubles, it should be a refund or something more useful than $50 for some possible future booking.

10/10

Exceptional

26 Feb 2025

Rita

or stay there was amazing. The place was clean, friendly close to everything. The parade was right outside our window getting in and out was easy. They made our first time in New Orleans. Very pleasant visit. We love it. We’ll go back. We’ll use them again and other states.

Leisure Family

8/10

Excellent

25 Jan 2023

James

The apartment was very nice and had everything we needed for a short stay. The shower water was barely luke warm. If it’s hot in New Orleans, that’s fine, but it was cold and raining. Great location, but unsavory people hanging around outside selling pot and lots of homeless begging.

Leisure Friends

8/10

Excellent

11 Jan 2023

Heidi

Our room was as pictured. Communication was good. Other reviewers mentioned that the shops below play loud music and that is true. Ear plugs recommended for light sleepers. Mattress was memory foam, not traditional. Sheets are slippery, not cottony. Would stay again when we go back.

Leisure Family

4/10

Poor

01 Jan 2023

Piyali

Wanted to love this property because it is exactly like in the pictures but the lack of basic amenities made the experience less than acceptable. Hot water wasn’t available each morning for hours at a time. Elevator was either non-functional and we were trapped in twice. There was no person on staff present to help or repair elevator. There’s an online chat service for customer support. These issues were reported to them but none were fixed. On the day of departure I had to all the luggage down 4 flight of stairs. The emergency call buttons didn’t work at any floor; I tried them on each floor prior to leaving hoping for someone to come help. I don’t know safety laws for Louisiana but it sure doesn’t look safe especially if there are people with disabilities and/or children living on any floors besides 1st floor. Overall, I won’t recommend this because of the lack of attention to safety.

Leisure

8/10

Excellent

03 Dec 2022

Ming-Hsuan

Good value for a place like this on Canal street. Everything is great and it would be better if laundry bags, water and slippers are provided.

Business Self

10/10

Exceptional

16 Nov 2022

Joseph

Great pic, great location

Very comfortable Airy loft. Beds were very firm but I slept really we’ll honestly. You won’t escape all the noise of the French quarter as it’s basically situated right on the edge of bourbon street. But the noise was dull enough through the windows that it didn’t affect my sleep. Great people watching along canal street from the giant windows. Will for sure stay here again

Friends_and_family Family

6/10

Pleasant

15 Nov 2022

Karen

The property was ok. For the price it was not really what I had expected.

Leisure Family

6/10

Pleasant

27 Aug 2022

Verified traveler

Convenience and price vs everything else.

First, the pros: the location, on Canal St. is very central. It's right by the trollies and taxis are always floating around. Shops and dining and places for schlocky souvenirs are all within a few blocks. The apartment was spotlessly clean, just like in the photos, and had plenty of space with a huge bathroom, washing machine, full kitchen, big closets, and large TV in the living room. Plus, the price was great. If you need to get two hotel rooms, you save big bucks with a two bedroom apartment.

Now the cons: again, it's the location. Yes, it's ultra convenient, but the immediate area is crawling with drunk or drugged out derelicts. And I mean that literally. None of them ever bothered us or acted aggressive/threatening, but they were ever-present, regardless of the time of day. The building is not a \"hotel\", and there isn't any lobby or amenities (a pool, etc). Just a door in-between a chicken joint and a beer store, like a speakeasy (Sonder will email you the entry code). There's no front desk and the check in time is a firm 4PM (unless you want to pay extra $). We arrived early and waited in a nearby Starbucks with all of our suitcases for 2 hours because there isn't a front desk that could watch our bags. Also, be careful in the entranceway. They use some kind of soap on the tile floor that's extremely slippery. A lawsuit waiting to happen.

In the end, would I stay here again? Probably, if my flight arrived late enough. You can't beat the convenience or the price.

Friends_and_family Family

10/10

Exceptional

14 Aug 2022

Wayne

Had trouble getting in on the first day but had great service from the staff and very much enjoyed the property

Leisure Family

8/10

Excellent

08 Aug 2022

Verified traveler

August in New Orleans

The apartment was nice and spacious. The beds were comfortable. Overall was pretty clean, just noticed some minor things in the kitchen. Kitchen was well stocked and had lots of basics for cooking too (we didn't need but nice to know it was there). We didn't have any problems with the building or apt key pads. The building door did take have some issues latching but it was fixed a couple days into the trip. The noise from the street is pretty loud for the street side bedroom, but it was expected so we got used to it. Not great if you're a light sleeper - bring earplugs! Second bedroom was quiet, but no window so a little dark. Great location, was close to everything! Also nice having a washer and dryer, which they provided soap for. Shower took a little bit to warm up, but did eventually. Photos were as shown online. Would stay here again.

Business Friends

8/10

Excellent

07 Jul 2022

Jazzmon

I only had problems with my code when I first got there , but they came out to fix it ! But the highway was very hot !

Leisure Friends

10/10

Exceptional

25 Jun 2022

Lynnette

Customer service was always polite and promptly accommodating.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2022

Grant

Great location and great company. Will definitely look for Sonder locations on our next vacation. Clean updated and well cared for apartments. Fast communication with staff and contactless check in and out. Highly recommend

Leisure Family

8/10

Excellent

16 Apr 2022

Bridget

The property was big enough to accommodate a family of four. The property could have been a little cleaner IMO. The communication for the property info was very clear.

Business_and_leisure Family

8/10

Excellent

18 Mar 2022

Joseph

Nice place and accomdating staff. Great location. I will warn you though, the shops underneath the condo's play blaring music until 3am every night! We all get it, it's New Orleans and you party but you also want to get to sleep at some point. If you are good with that then this is the right place to stay.

Leisure Family

10/10

Exceptional

27 Feb 2022

Auralyn Ann

This location was perfect for my trip. Easy walk to Jazz, WWII museum and aquarium.

Wish a window opened.
Never called to ask for an extra blanket but there should have been one in a closet.

Very pleased with price for value.

Leisure Family

10/10

Exceptional

23 Dec 2021

kristin

Great location. Very comfortable and we enjoyed the street views!!

Leisure Family

4/10

Poor

17 Nov 2021

Michael

I've been coming to New Orleans for over 40 years - on average once a year. I've always stayed in the French Quarter. The single pane windows and facing Canal Street meant it was unbelievably noisy. I needed ear plugs every night. Canal Street is very loud, dirty and dicey with gangs and many panhandlers. As other reviewers commented, entry into the building is not easy. Guests are required to enter a 7 digit code into a key pad with numbers that can't be read. Code entry was successful about 1 in 3 attempts. Then another 5 digits to get into the apartment. While nice and clean, a two bedroom premier apartment should have more than one towel rack in the bathroom and places in the bedrooms to store clothing that can't go on hangers. I requested a one hour early check in that Sonder had not replied to by the time I arrived at the airport. I chatted with a rep who was able to give me access at the requested time. My request for late check out was only responded to the evening before check out. Not much time to make other arrangements. All in all, a disappointing experience that I can't recommend.

Leisure Friends

10/10

Exceptional

30 Sep 2021

Dorothy

What an amazing place! Incredibly clean, felt safe, gorgeous unit, and so comfortable! Would stay here in the future!

Friends_and_family Family