Name: The Rubenstein Hotel
Address: St Charles, 104, New Orleans, 70130, US

10/10

Exceptional

29 Jul 2026

Haden

Located near our activities. Room ready early. Good stay.

Friends

6/10

Pleasant

26 Jul 2026

Tiffany

Before booking, I called to ask about parking. We had 2 large vehicles and I was told there were 2 options we could use. I also offered to pay for a 3rd spot for the kayaks in one vehicle. We were told we would have to use a public garage even though the items on the back of the SuV could have gone inside the car.
Not only did parking take over an hour to detail with, the staff continually talked bad about our group of 7 to other employees and the valets. Other people in our group heard the woman at the front desk very rudely discussing our “oversized vehicles” (a Cadillac Escalade and a Ram 1500 truck).
We paid almost $200 for parking 6 blocks away.

10/10

Exceptional

26 Jul 2026

Shemekia

1st time staying and I absolutely loved it clean hotel very nice staff and most definitely the area was closed to everything 10 out of 10 🙌🙌🙏

10/10

Exceptional

25 Jul 2026

Shaunquelle

Great first time stay! Really appreciated the helpfulness of the staff, especially when we had to move rooms due to the air conditioner going out on the third floor. They were very kind and made my sister feel special during her birthday weekend! The hotel was clean and the free coffee service was excellent! Would definitely stay here again!

10/10

Exceptional

25 Jul 2026

Alejandro

We have stayed here twice and love it. The staff are very helpful and friendly. The rooms are clean and spacious. The hotel is close to Bourbon street.

10/10

Exceptional

25 Jul 2026

William

Cannot ask for any place better in New Orleans…right on Canal St. just a short walk to the French Quarter. So unique of a hotel, too.

10/10

Exceptional

23 Jul 2026

Janice

Hotel is only 3 years old and is in great condition. In a convenient location and staff were very friendly and helpful. One minor thing I did not like was there was no place to set soap, shampoo, etc. in the shower.

10/10

Exceptional

22 Jul 2026

Fraliza

Joanne or Johanna at the front desk very helpful
Sorry I cant remember her name well!!

6/10

Pleasant

21 Jul 2026

SaNyia Woullard

So I recently just stayed there July 17th-19th and we had no air the entire weekend . Imagine coming from walking the strip in hot weather just to have to sleep in hot weather . Our thermostat got up to 82 degrees. Maintenance couldn’t fix it . & we was not able to move to another room. Tried reaching out to management Monday morning twice , no response .

Partner

8/10

Excellent

20 Jul 2026

Amina

The property was immaculate. The staff was friendly and helpful, great location. My only concern was the shower area. The amount of water that got on the floor outside of the shower area and there is no area for your toiletries in the shower.

Partner

6/10

Pleasant

18 Jul 2026

Anna

We recently stayed at the Rubenstein Hotel on Canal Street, and overall had a good experience with a few quirks.

The location is excellent if your main goal is exploring the French Quarter. It’s easy to walk to Bourbon Street, the French Market, and plenty of restaurants, while still being right on Canal.

The hotel was genuinely very clean, and because it’s relatively new, the rooms and mattresses felt fresher than what you’ll find at many hotels in this price range around the French Quarter.

That said, there were a few design choices that seemed like they weren’t fully thought through. The shower has attractive tile work, but there’s nowhere to put your soap or shampoo, and the partial glass door doesn’t keep the water contained, so the bathroom floor gets wet after every shower.

The biggest downside for us was the noise. The room doors close with a loud slam that echoes through the hallway, and on a busy Friday night it made it difficult to get to sleep before 2:00 a.m.

If you’re planning to enjoy the nightlife, that may not bother you. But if you’re an early-to-bed traveler, it’s something to keep in mind.

Overall, we’d stay again for the cleanliness, comfortable bed, and unbeatable location, but we’d hope the hotel eventually addresses some of the noise issues and a few of the practical details in the room design.

Friends

8/10

Excellent

15 Jul 2026

Ryan

Incredibly welcoming staff always acknowledged me even when quickly passing through the lobby. Modern building, nicely maintained. The single room was roomy with high ceilings, large bathroom with shower that feels almost too open. My room faced Canal and could easily hear the street noise. The room included a white noise machine which is nice. About 20 minute walk to WWII museum, bus/streetcar on St.Charles gets you to the Garden District. The French Quarter is across the street. Maybe a 20-30 minute walk across to Esplanade.
I had a great stay here. Would recommend. Would stay again.

Friends

10/10

Exceptional

13 Jul 2026

Anthony

Just a great place! Great staff, great prices and great location.

Friends

6/10

Pleasant

13 Jul 2026

Regina

I like how combiner the hotel is to everything off canal street. The room had an odd smell that I didn’t like and at 5am realized the lowest the air conditioner would go was 73. No window to lookout.

Friends

10/10

Exceptional

06 Jul 2026

Hillary

I absolutely loved my stay here. I won’t lie, I’m someone who’s normally skeptical of hotel reviews but this hotel did not disappoint in the slightest.

Self

6/10

Pleasant

05 Jul 2026

Brett

Good location, but the street noise is pretty loud in rooms on the perimeter. This is nothing to fault the hotel for, it’s just NOLA and it was July 4th weekend. The interior room we moved to for the second night was very quiet. Only complaint is on the housekeeping side of things since there were no soap or towels in our room and it seemed the floor wasn’t swept. The staff was very helpful and corrected the issues promptly. Positives were the friendly staff downstairs and the 24hr coffee!

Partner

10/10

Exceptional

05 Jul 2026

Kawanza

Perfect location! Nice room! Great bar ! In and out ! 👍

Self

4/10

Poor

29 Jun 2026

Deago

The place was small and not what we expected at all. Didn’t have nah amenities at all either. The “bar” was laughable.

Friends

10/10

Exceptional

24 Jun 2026

Precious

Everything about our stay was great! Megan was at the desk and was a big help. The room was spacious and had everything we needed!

Family

8/10

Excellent

23 Jun 2026

Carolyn

Red is my absolute favorite color and this hotel gave me just what I needed with the red doors!!! The service was great and the rooms were very clean and served us well. I would stay again bc the location was amazing!!!

Friends

8/10

Excellent

22 Jun 2026

Desiree

Prime location, easy access; however it is approximately 40 daily to park your vehicle

10/10

Exceptional

21 Jun 2026

Juan

Ver nice place and friendly staff. I WILL BE BACK!

Self

8/10

Excellent

20 Jun 2026

Stephen

Convenient

Partner

6/10

Pleasant

16 Jun 2026

Daniela

It was good for a one-night stay. The room was clean. Comfortable bedding. No restaurant on site. On some floors, you go up a short flight of stairs to get to your room. Many food options nearby.

Partner

8/10

Excellent

12 Jun 2026

Macie

AC doesn’t go below 70, need shower door or mats

Partner

10/10

Exceptional

11 Jun 2026

Kayla

Great place for our family’s quick stop (2 nights) in NOLA. We booked a standard room and it was easily the most spacious double room we’ve stayed in. Staff was extremely helpful and always available when needed, and the property was extremely secure with keycard access required for everything from the front door to the elevator.

Family_with_children

10/10

Exceptional

08 Jun 2026

Sherry

Everything was excellent. The staff are the best.

Friends

10/10

Exceptional

05 Jun 2026

Denise

The location was amazing. Easy boarding for all the trolley lines and buses. We paid eight dollars for a three day pass which included everything including a trip to Algiers on the ferry.
David was very helpful making suggestions for dining and entertainment. Our room was spacious and clean. We are planning to return.

Friends

10/10

Exceptional

30 May 2026

Christian

This hotel was beautiful! A group of us came in for a wedding for Memorial Day weekend, and last minute this hotel came up. I decided to cancel my other hotel & go with this and I'm glad i did! It's a stunning hotel & perfect location. 2 out of the 3 rooms were suites, so we had windows off Saint Charles/canal. Only minor downfall was it can be loud at night, but that's expected. Luckily, the hotel has \"white noise\" machines to take that away. The inside room that didn't have a window, was a little more quiet. The staff was amazing! Traci at the bar, the manager (i think Mike) were great. They have great drinks downstairs, the rooms are clean, and you feel safe. They have a security guard downstairs and you can not get in without a key. I had 3 rooms booked and every single one of us loved the hotel! We were able to walk to burbon street within 8 min or less. It was perfect! I miss the staff & the cozy beds already.

Friends

10/10

Exceptional

29 May 2026

Sean

Great location, tall ceilings, and very well-maintained. The staff are friendly and the lobby bar is cozy / calm. Cannot wait to return!

Self

8/10

Excellent

29 May 2026

Ayodele

Enjoyed my stay. Very close to Bourbon street but far away from the noise. Very clean and safe.

Self

10/10

Exceptional

23 May 2026

Stacey

Very cute hotel in a renovated historic building. Great location in walking distance to . Staff were exceptionally friendly and helpful. I haven’t experienced this level of personalized service in a very long time. We will stay here again.

10/10

Exceptional

23 May 2026

Deanna

This is a nice place to stay. Staff were great. It is right on Canal Street, so it is convenient, but with lots of noise 24/7. If you have mobility problems, let them know ahead of time as each of the floors are multi-level staircases.

Partner

8/10

Excellent

23 May 2026

Jessica

Nice hotel. Great location. Room was by the street so you can hear all the loud noises from outside.

Partner

10/10

Exceptional

21 May 2026

Jennifer

Awesome place and in a great location. The room was very clean and all the staff was friendly.

Partner

8/10

Excellent

21 May 2026

Damaris

Clean, staff are very friendly, shops, eateries and bars near. The only downside is the parking is 50 dollars and the areas seems unsafe to park on the road.

Self

10/10

Exceptional

20 May 2026

Renee

The Rubenstein is a hidden gem. Cute, Quaint, Clean. Close to Bourbon St. Great Staff.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Barb

Clean spacious rooms. Helpful and friendly staff. Great location.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Jane Eyvis Hernandez

Good location, nice staff and huge rooms. No regrets

Family

8/10

Excellent

19 May 2026

Erica

Hotel was close the everything. The room was clean and the staff was nice. The rooms facing the trolley line can get loud but that’s expected.

Partner

10/10

Exceptional

19 May 2026

Kevin

The room and hotel common areas were very clean. Our room was spacious and comfortable. The front desk and bar service were excellent. The property is steps from Canal St with endless shopping and dining choices.

Partner

10/10

Exceptional

18 May 2026

Shadae

This hotel is centrally located on Canal St. and Saint Charles Ave. It's one block from Bourbon St. Tons of restaurants and shopping within walking distance.

Self

8/10

Excellent

16 May 2026

Beverly

VERY spacious superior room. Couch, dining table, fridge, all very convenient. The only downside is the shower with the half glass wall. Water goes everywhere. Also there isn’t anyplace to put your toiletries in the shower. Just a waterproof stool in the corner to place down bottles and razors would be helpful. Staff was very friendly and nice. Book a windowless room if you want it to be quiet. We didn’t hear a thing from outside the whole stay. Overall would recommend for a great stay for a reasonable price in the French quarter.

Partner

10/10

Exceptional

15 May 2026

Nicole

Lovely boutique hotel, close to everything! The room was incredibly spacious, and the bed was clean and comfortable. The staff was so helpful and friendly, and let us check in early. I would absolutely stay here again.

Partner

10/10

Exceptional

14 May 2026

Angel

The staff was my favorite part so welcoming and kind and especially that cleaning lady with gold hoop earrings! She made sure I was okay :)

Partner

10/10

Exceptional

13 May 2026

Brandin

This property exceeded my expectations. From the friendly staff to the destinations that are within a mile, this hotel is a hidden gem of the French Quarter.

Self

10/10

Exceptional

13 May 2026

Teresa

This was a great place to stay. Plenty of places to eat and explore. all within walking distant. Peaceful lobby to sit and enjoy/converse and enjoy a cocktail

Friends_and_family Family

8/10

Excellent

11 May 2026

Vincent

My only issue with our stay was with the televisions. We had to reset the tv and give permission to all the streaming apps every time we turned the TV on. If you experience a day where it rains heavily throughout the entire day, some while you dry is helpful.

Family

10/10

Exceptional

11 May 2026

Megan

Great walkability to bourbon and the street car, the staff was very nice and friendly making us feel welcomed. We kept forgetting to grab water before going to our room and they were happy to give us water bottles when we asked. Overall we were happy with our room, it was well kept and perfect for our 4 day stay!

Partner

10/10

Exceptional

11 May 2026

norman

--booked 3 nites 7-10may26. rubenstein hotel good value w/xcellent location @ canal/st charles. interior room was clean large & very quite from inside & outside noises. purchased thru rta 3 day trolley/bus pass for $8/pp for unlimited rides -- good bargain.
--completed desired one day visit to world war II museum in warehouse district & then consumed many oysters in nearby french quarter.
--unfortunately new orleans weather turned nasty w/heavy rain storms so we requested cancellation of our last nite stay. hotel receiptionist allowed cancellation of the last nite w/refund xpected thru expedia.
--highly recommend rubenstein hotel in new orleans la.

Family

8/10

Excellent

10 May 2026

Teresa

The location was great. Room was bery clean. Didn’t like the interior room. No window. The standard kings are like this. Next time i will be sure to book a room with a window. Never saw this in a hotel before.

Partner

10/10

Exceptional

09 May 2026

Jenny

Clean room great location

Friends

10/10

Exceptional

09 May 2026

Patty

Very nice hotel

10/10

Exceptional

05 May 2026

Steven

The location is walkable to many stores, restaurants and bars. The staff are very helpful and friendly.

Self

10/10

Exceptional

02 May 2026

mark

Excellent stay. Nice big room and super clean! Thank you!

10/10

Exceptional

02 May 2026

John

One of the best stays I’ve had in NOLA. The balcony is so cool!

Friends_and_family Friends

8/10

Excellent

29 Apr 2026

Salai Steven

From my pov, with this price in middle of downtown, kinda fair enough and satisfying my experience over there. Staffs are helpful for sure and comfort in staying for overall.

Friends

10/10

Exceptional

28 Apr 2026

Marie

It was a great location and love the stay. I would come back

8/10

Excellent

27 Apr 2026

Kimberly

Cute boutique hotel. Staff was friendly. Roomy. Mini fridge. But.....our room was on St Charles and we got no sleep due to the trolly running all night long, street cleaners and garbage pickup. The bathroom needed a shelf in the shower for toiletries snd the half door allowed water to spill out on the floor. We were given a drink voucher for the bar which was nice, but no one told is about the 2nd floor balcony thay we could hang out on or the apparent sleep machine that I read about on a post. I picked this hotel mostly.for location and availability to park our rental car but I would not dtay again, mostly due to the street noise.

Partner

10/10

Exceptional

24 Apr 2026

Catherine

Excellent location and friendly staff

10/10

Exceptional

21 Apr 2026

Alex

Kabrel was awesome! Great bartender and very hospitable.

Family

10/10

Exceptional

20 Apr 2026

david

Good location. We were in town for French Quarter Fest.

Partner

10/10

Exceptional

19 Apr 2026

Annalise

I had a wonderful stay at the Rubenstein Hotel in New Orleans. The staff was incredibly friendly, and Joiana in particular stood out—she was so helpful and made our experience even better.
The room was clean, cozy, and really charming. One of our favorite features was the balcony, which added such a nice touch to our stay.
Overall, we truly enjoyed our time here and would definitely stay again!

6/10

Pleasant

15 Apr 2026

Tyler

The hotel was fine although there is not in room coffee and more importantly, no window.

Family_with_children

10/10

Exceptional

14 Apr 2026

Alex

We had a great time at this hotel. Kabrel, the gentleman behind the bar provided great service and we had a blast after coming back from a night on Bourbon St. Unfortunately, we wasn't there during the weekend, and we could tell, as the experience wasn't as fun as the first night.

4/10

Poor

13 Apr 2026

PETER

The staff was pleasant, room had no windows only hole in wall that led to storage room , no soap or washcloths available per housekeeping, coffee put away once bar opened, 56$ to park our car, being an older classic hotel we expected it to be maintained as such ,walls are very thin, we do not recommend this hotel to anyone

Partner

8/10

Excellent

12 Apr 2026

Tabatha

We enjoyed the location and the staff. The rooms were clean and fine. However our room faced Canal St. and it was quite loud and very bright all night long. I think other areas of the hotel would be fine. We will definitely make sure we don’t have a front room if we ever stay there again.

Partner

8/10

Excellent

12 Apr 2026

Breanna

The room was clean and comfortable but it was super loud- we heard every little noise in the hallway. There was also a fake window to a hallway and the light from that was kind of annoying all night. I was also freezing as there was no comforter, just sheets and a blanket.

8/10

Excellent

08 Apr 2026

Brian

Small rooms but clean and close to canal and Bourbon Street

Partner

10/10

Exceptional

07 Apr 2026

Angela

No kitchen and parking was safe

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

David

Friendly staff, clean rooms, nice bar! I like this place!

Partner

10/10

Exceptional

06 Apr 2026

Diane

Great location and great price, but it will be noisy at night.

Partner

10/10

Exceptional

06 Apr 2026

Eleanor

its clean and nice, I just hope there’s a window in our room

Friends

10/10

Exceptional

06 Apr 2026

Keosha

Staff is phenomenal very polite and accommodating will definitely recommend

Friends

10/10

Exceptional

06 Apr 2026

Derek

Fantastic location and even better staff

Family_with_children

10/10

Exceptional

31 Mar 2026

Jatharine

Perfect location. Great staff.

6/10

Pleasant

28 Mar 2026

Christina

Excellent location; rooms themselves were just average and the hall noise was a lot--good thing I can cancel out noise!

Self

8/10

Excellent

27 Mar 2026

Sheffrey

Cool location

Self

10/10

Exceptional

25 Mar 2026

Ace

Great area and fun hotel

10/10

Exceptional

24 Mar 2026

Kim

The Rubenstein Hotel is in a great location at the corner of Canal Street and St Charles Ave. Located in the Central Business District section of New Orleans. Cross Canal St.and you are on Royal Street in the French Qtr and about 10 minute walk to Bourbon St., 15 minutes to Jackson Square, and 20 minutes to Cafe du monde. Tons of restaurants including Cafe Beignet, Mr. Ed's, Mr. B's, SmashHouse Burger, Royal House, Antoine's to name a few plus other exciting things to do. Only 2 to 3 blocks from the hotel try Snappers Seafood Restaurant at the corner of Canal and Dauphine for some affordably priced good food, fast and friendly service, and good portions. The Red Line Streetcar travels up and down Canal Street while the Green Line Streetcar travels to and from on St. Charles Ave in front of the Rubenstein Hotel.
The hotel lobby and bar area is really nice at this small boutique hotel and is kept dark intentionally in the evenings. The staff is extremely knowledgeable and friendly. My only minor issues were that there was a fridge in the room but no microwave. The shower only had the glass on one side and no soap holder in the shower The decor, great music, wood floors throughout, and quality furnishings with a sleek, modern vibe, and lighting in the bar and sitting areas made for an excellent overall stay. Hint: Do yourself a favor and take advantage of the balcony sitting areas on the 2nd floor above St. Charles Ave for great views of portons of Canal Street.

Family

6/10

Pleasant

23 Mar 2026

Patrick

Street is very noisy till after midnight.

10/10

Exceptional

21 Mar 2026

Bennie

The best place to stay in new orleans

10/10

Exceptional

21 Mar 2026

GREGORY

We stayed in the king suite. Large ample space, clean , great location right next to the French quarter.

Partner

10/10

Exceptional

20 Mar 2026

Summer

Great location

Partner

10/10

Exceptional

20 Mar 2026

Bernd

Super friendly staff. My room had no window. Quiet but still close to the \"action\".

Self

10/10

Exceptional

19 Mar 2026

Sharon

The hotel is in a great location and has a bar for those who want a drink without walking long distances. The room was clean, spacious, and centrally located.

Family

10/10

Exceptional

17 Mar 2026

Ethel

This is an ideal location surrounded with a variety of restaurants and easy access to public transport. The st)

Self

10/10

Exceptional

16 Mar 2026

Debbi

The thing that made this place great was the most excellent staff! So attentive and helpful on every level. It definitely has the small boutique feel where you feel a little bit more attended to. Excellent location for most anything you want to see and do. The street cars are right outside your door. He only maybe downside was I would like to have seen the floor is a little bit cleaner especially in the bathroom but I am not going to give them less stars for it but just a heads up. Otherwise the room was very clean but also No Frills and kind of Stark. I would like to see them warm the place up a little bit with a few touches. But considering the price it is a good value.

Friends

6/10

Pleasant

15 Mar 2026

Bryan

Staff were super kind. I know it is new orleans but this was the loudest room ive ever stayed in. Curtains might help at least a little, some sound support rugs or just dang. Something. This did mean the room had epic acoustics for hearing neighborly conversations though so that was interesting. No coffee maker, no microwave even tho there is a fridge. They daily ran out of washcloths so never really got enough of those. No place to put the soap in the shower and no door on the shower meant the bathroom flooded.

Business Friends

8/10

Excellent

13 Mar 2026

Glenda

My stay there was wonderful, room exceptionally clean, and the staff was great. Very close to nearby shopping and eateries. Only problem was the noise level from the outside. If you are a light sleeper, it will drive you crazy

8/10

Excellent

13 Mar 2026

Dennis

There were great shops nearby and restaurants close. Good location

Partner

10/10

Exceptional

13 Mar 2026

DIMITAR

Very good

Family

10/10

Exceptional

12 Mar 2026

August

In a great area off of Bourbon St but close enough to walk comfortably to. Booked the suite w/ the loft and was very spacious. David and Megan working front desk and lobby bar when we checked in were extremely nice and knowledgeable with things we could do and visit with our 2 year old

Friends_and_family Family

2/10

Poor

10 Mar 2026

Morvarid

I have no clue why this place has such high rating. My bedspread literally had hair all over it. Obviously not cleaned. The tv didn’t work. They charged me more for valet than they stated over the phone. They had us go up a service elevator with dirty sheets and trash. I can go on and on. Oh, not friendly front desk girl as well.

10/10

Exceptional

09 Mar 2026

Kristen

Clean and cozy hotel, located nearby to tons of restaurants, shops, Bourbon St and the riverside. Easy access to the trolley. The staff was courteous and knowledgeable about New Orleans providing recommendations when needed.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Keith

Beautiful hotel! Great location!

Self

10/10

Exceptional

02 Mar 2026

Jabari

Great area of downtown NO

6/10

Pleasant

27 Feb 2026

Amy

Great location, secure building, great staff. Room was clean, but lacked some basic amenities such as hand towels and coffee. Coffee was available in lobby one morning of our stay. Thermostat had no heat setting so room was very chilly.

10/10

Exceptional

26 Feb 2026

Katherine

room was nice

10/10

Exceptional

26 Feb 2026

Jamell

Location

Self