Name: Holiday Inn Club Vacations New Orleans Resort
Address: 203 Carondelet Street, New Orleans, 70130, US

10/10

Exceptional

20 Jul 2026

Michael

Good Service

10/10

Exceptional

12 Jul 2026

Jasmine

Enjoyed my stay! Free early check-in! Close to entertainment!

Friends

6/10

Pleasant

08 Jul 2026

Adrian

We had decided to stay in New Orleans on the way home from Gulf Shores. We chose this location due to its proximity to everything that the city had to offer. Upon arrival, the staff checked our luggage in to hold while we explored the city. We came back and it was around 330 pm and sought a way to get our room early. We were told that it was being cleaned and would be ready momentarily. We knew check in wasn’t until 4 pm so we accepted it and waited in the lobby. 415 came and no update so I approached the front desk and asked and they said it was almost done. 430 I returned and they handed me a key and said sorry for the delay. We walked into our room on the 8th floor and were blown away. Pizza boxes on the counter. A pile of towels and sheets on the floor. Restrooms completely dirty. We returned downstairs and the staff told us they had their cleaning ladies just quit and walked out on working. Then the staff disappeared for 20 minutes. If they came out it was to sign for receiving deliveries. Finally at 450 I caught one and they just gave us a new card to a new room. Weird how they couldn’t do that initially! Love the place but the staff wasn’t on point!

Friends_and_family Family

8/10

Excellent

30 Jun 2026

LUZ

I would have given it five stars, but when we checked in, they had one of their employee’s sit with our group and trie to convince us to buy certain tours, this went on for an hour, we kept saying no thank you but they kept persisting. I felt like I was sitting in on one of those timeshares and this was not a timeshare. They were just trying to sell us certain tours. Two thumbs down for wasting my first hour checking in

Family_with_children

10/10

Exceptional

23 Jun 2026

Alaina

location is great. Parking on site, but more expensive than a public parking garage. The pool is the size of a penny, literally that small. Staff great, room clean and spacious. Did not hear much noise from the tourism. Price was affordable. They have a bar, didn't visit but appears to be well managed. Major dislike is that that after checking in with front desk, you are asked to take a sit in the lobby. A timeshare representative than calls your name and you sit while listening to the scripted sales pitch speech, a 90 minute presentation in lieu of \" free parking, $100 dollar bar tab,\" anything they can offer for your time. I declined after three failed attempts and 20 minutes later finally received my keys to access my room. This was very off putting making me hear a speech just to receive my hotel key to my room. Other than that I really have no complaints. I used the fitness facility basic but met my needs. Check out is 10 am. A night lobby doors are secured and you must have key to gain access to the property. Would stay again just not a fan of the MANDATED sales pitch. FREE wifi too! Literally two blocks from canal.

Partner

10/10

Exceptional

20 Jun 2026

Jacqueline

Great

10/10

Exceptional

17 Jun 2026

Emma

From the moment Mrs.Sue introduced herself, everyone was very Friendly, but Mrs Sue went above and beyond, Hotel was extremely convenient and all staff was helpful. We will definitely stay here again!!!

Family_with_children

6/10

Pleasant

16 Jun 2026

Victoria A.

The rooms were nice, actually better than we expected. Staff was good. The only thing is parking, valet is $40 a night. No onsite parking.

Partner

10/10

Exceptional

13 Jun 2026

Katie

Bourbon Street was walking distance and we enjoyed.

Family

10/10

Exceptional

12 Jun 2026

Tequila

It’s near bourbon street 3 min walking distance , bars n food . Place 5 star immaculate, and clean.

Friends

10/10

Exceptional

12 Jun 2026

Vivian

Having a kitchen was convenient since we drove from home and brought some food and beverages along with us. The suite was spacious and having a separate bedroom and bathroom accessible front the living room offered privacy when our friends were visiting with us

Friends

10/10

Exceptional

06 Jun 2026

Leslie

Staff was amazing and the hotel was clean and beautiful.

Family

6/10

Pleasant

06 Jun 2026

Jennifer

They ask for you to sit through a time share meeting. It is located near a sketchy corner store with many loiterers.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Afton

Property was nice, but they pressure you into buying a timeshare.

Partner

8/10

Excellent

02 Jun 2026

Melissa

Staff was super friendly from the door people to the bar employees. Only down fall is the calls that occurred everyday multiple times to attend the timeshare speel. I declined and they would still call the next day. Very annoying. Other than that, the property was nice and our villa was perfect for our family of 4.

Family

10/10

Exceptional

28 May 2026

Brandon

Great location & staff!

Friends

10/10

Exceptional

28 May 2026

Keri

From the moment we arrived, everything went smooth! The valet lady was so sweet! Checking in was a breeze! Our room was nice and really clean.

Friends_and_family Friends

4/10

Poor

26 May 2026

Laurie

Had issues with valet, my car was damaged. The front desk staff was very cold and rude at check out.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Kristina

Perfect property! Walkable to everything. Attention to detail throughout the property, specially in the suites. Felt like a boutique hotel. Staff was friendly and helpful especially Mrs. Sue! She greeted us on arrival with her beautiful smile and southern hospitality. We can't to return.

Friends

10/10

Exceptional

19 May 2026

Scott

This hotel has a beautiful lobby area with a full bar. The staff working the front desks and the bar were very friendly. The hotel offers a $200 virtual Apple Pay/Google wallet card or bar credit if you attend a vacation presentation from their vacation package sales team which only lasts about an hour and you are not pressured to sign up for anything.

The one bedroom hotel suite was pretty nice with a full open concept living room/kitchen/dining area and a good size bedroom. It looked modern and updated. Only thing I didn't like was that they do not have smart TV apps on the TVs but if you bring your own Roku or Fire stick, you can just use that.

The location is great if you're looking to spend time in the French Quarter since you're basically right off the intersection of Canal St. & Bourbon St., very close walking distance to the entire French Quarter.

I recommend this hotel and would definitely consider staying here again next time I travel back to New Orleans.

Partner

10/10

Exceptional

14 May 2026

Christina

The 2 bedroom suite was absolutely perfect, and for a great price. The staff were very welcoming, even at departure. Everything was in close proximity of the hotel, or of fair walking distance. We definitely recommend, and will be back to stay for sure!

Partner

10/10

Exceptional

11 May 2026

Dwayne

The room was very nice and clean

Partner

8/10

Excellent

09 May 2026

Bob

Jazzfest prices for noisy room on street. If you stay get am inside room

10/10

Exceptional

06 May 2026

Raymond

Someone has done a good job in providing space, comfort and tasteful decor at a good price in a big city. Would recommend it to anyone

Self

8/10

Excellent

28 Apr 2026

Margaret

Staff were great. Did not expect sales pitch at checkin for some sort of timeshare but it was easy to say no thx. Location good but alot of activity on streets. This is not a quiet area. Maybe because we booked on expedia we had a room that just looked straight at another building. Felt a bit claustrophobic but rooms were spacious and clean. No cleaning during stay as per policy. Again super friendly staff.

Partner

10/10

Exceptional

24 Apr 2026

Felisha

Very nice hotel, friendly staff, and convenient location.

Family

10/10

Exceptional

24 Apr 2026

David

Clean room. Staff was ok. Laundry wonderful. Free wash and dry. ❤️ quiet. Area was not comfortable. Across the street are bums. The bar not so good. Prices are high. Spirits needed more spirit.

Friends

10/10

Exceptional

24 Apr 2026

Darryn

Property was awesome. Nice big rooms with everything we needed to enjoy our stay. The staff were fantastic to deal with. So helpful and caring

Family

8/10

Excellent

22 Apr 2026

Stephanie

Location was close to everything

Family

10/10

Exceptional

21 Apr 2026

Juanita

Highly recommend. You must meet Ms. Sue, such a beautiful lady and extremely helpful. The front staff as well, they where so accommodating and helpful. Great location and everyone was amazing!!!!

4/10

Poor

19 Apr 2026

Isela

I was charged for the room to the wrong card, and it has not been resolved yet. I wish it could have been properly done at the onset. Instead, I am waiting to have it all corrected.

Self

8/10

Excellent

19 Apr 2026

Holly

Clean room, friendly and very helpful staff. Only complaint would be that they called our room TWICE at 8am to try to get us to do some sort of timeshare thing. I’d just ask politely at check in for them not to call.

Partner

8/10

Excellent

18 Apr 2026

Neil

The room was clean and spacious we used the laundry great didn’t use the pool looked nice the staff where obliging good location

Partner

10/10

Exceptional

18 Apr 2026

Erin

Beautiful place!

10/10

Exceptional

17 Apr 2026

David

Staff and hotel was excellent. Really enjoyed our stay definitely recommend this property.

6/10

Pleasant

17 Apr 2026

Brittany Lanise

I liked the fact that everyone was friendly! We did not get what we paid for (king bed) and no one informed me that our bed size was down graded.

Partner

6/10

Pleasant

16 Apr 2026

Derek

Overall the property is in a great location in terms of Bourbon Street and the business district. I like the idea of having a feidge, microwave and full kitchen vs having to eat out constantly and having somewhere to sit other than your bed in a traditional hotel room. The neighborhood surrounding the hotel is a little sketch after dark. The bed is not overly comfortable, the pillows are terrible. We are IHG owners and felt like this hotel wasn't the same caliber as other properties. Upon check in you are

8/10

Excellent

14 Apr 2026

Sophia

The staff and location are excellent! I would stay here again. The only thing I really didn’t like about this hotel is that it doesn’t have daily housekeeping for some reason. I think that’s really weird and makes it more of an Airbnb experience. I can’t say enough amazing things about the staff! Shout out to William.

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Tiffany

Very convenient located near everything. We stayed 4 nights with two small children. Felt very safe. Used the pool and laundry room. We had a problem with our air one night but it was quickly fixed. Breakfast would have been nice but overall hotel was great. Would definitely stay again

Family_with_children

10/10

Exceptional

10 Apr 2026

Yesmary

Good staff

Friends

6/10

Pleasant

08 Apr 2026

Daniel E.

Location was near French Quarter - and plenty of homeless, aggressive drug users in groups right outside. Very unpleasant and sketchy

Family

6/10

Pleasant

07 Apr 2026

BO

Valet parking only but crew are very fast in retrieving the car

10/10

Exceptional

06 Apr 2026

Paula Marie

Nice! A comfortable stay. The air conditioning wasn’t working properly and the shower drain was plugged, but both issues were resolved quickly. Not sure the description should include “pool”, since it was really just an overgrown hot tub…Great to have free use of washer and dryer! 👍

Family

8/10

Excellent

03 Apr 2026

Crystal

The location was perfect. We parked the car and never had to move it. The staff were all nice and friendly, Especially, Ms. Sue. Ms. Sue is an amazing person and I hope that she is as valued and appreciated as she should be by her employer. She was eager to help and was genuinely happy that we were enjoying ourselves. She made the stay much better. I would stay here again, just not in the same room. The bedroom back window was over a hangout spot, which gets extremely loud at night. Now, N.O. is loud at night and I get that, but that was extra noise right in our ears.

Partner

10/10

Exceptional

01 Apr 2026

Allen

Top tier property. Did a birthday dinner there. Dee or Vee at front desk was very accommodating.

10/10

Exceptional

01 Apr 2026

Mark

The room was very comfortable and well-equipped for a multi-day stay. (Unfortunately we were only there for one night.) The location was very convenient and only a few blocks from the Saenger Theatre. Parking was about as convenient as it can be in New Orleans. We really enjoyed our stay here and look forward to a return trip.

Partner

8/10

Excellent

31 Mar 2026

Cheralee

Room was clean, staff very nice and accommodating

10/10

Exceptional

30 Mar 2026

DIEGO

Amazing resort, incredible location.

Family

10/10

Exceptional

25 Mar 2026

Antionette

Everything was ok

Friends

6/10

Pleasant

25 Mar 2026

LaSha

This hotel was aesthetically pleasing from the lobby area as well as the signature villa that my family and I stayed. But there were a few issues that was a major problem for me.

CHECKING IN- after having issues with my card and being locked out of my card I was slightly annoyed being this is an CASHLESS FACILITY. But things did workout. There’s a bar, and a SNACK AREA but NO RESTAURANT OR FOOD ON SITE. Being that RESTAURANT is said on the website( and don’t get me started on the “20% daily off on food and drinks”. NOT TRUE!!! according to the check in.

Our room was nice and comfortable until it wasn’t. 2 disappointments for me: The sofa bed, which by the way collapsed while sleeping. The bottom half of the mattress completely deflated “untrue the reason”. Did I complain and bother the staff? NO!!!! Reason being I didn’t feel like going through the hassle of if I can be accommodated or not.
And the outside traffic noise is almost unbearable especially while trying to rest.

Pool area - small but decent and relaxing.

Would I stay again- Maybe!!!

Overall I give my stay an 7/10 based on cleanliness, staff, location, website amenities vs actual amenities, the villa, the bar, the snack on the go area, the pool and gym.

Family

8/10

Excellent

23 Mar 2026

Larry

Our shower head wasnt secure; a lot of homeless people were outside the property

Partner

10/10

Exceptional

23 Mar 2026

Monica

My experience was excellent! the guy Donnie that worked there PLEASE give him a raise !! He was so helpful, he took the time to tell us where to eat and where to go and have fun. He gave a us some history on New Orleans and he was very informative. Out of 5 stars I would give give a 10! I can't wait to come back. The whole staff was professional and courteous!

Friends

10/10

Exceptional

17 Mar 2026

Janee

I overly love this place! Everything and everyone was just outstanding! I will definitely be back

Family

8/10

Excellent

15 Mar 2026

Justin

Spacious rooms and a great staff. We enjoyed the stay, but we did have a couple of issues. We booked through Expedia and our room was confirmed, but when we arrived we were told by the staff that they didn't actually have anything available. Justin, the manager, did an excellent job of getting us in. Later that night we found out that our bathroom sink was leaking. This caused a major inconvenience.

Family_with_children

10/10

Exceptional

14 Mar 2026

Logan

Great place! Safe at night

10/10

Exceptional

12 Mar 2026

Kwame

Very walkable 1 block from bourbon street

10/10

Exceptional

11 Mar 2026

Carolyn

Amazing room and facilities. Staff were great and knowledgeable. Great location to pretty much everything. Highly recommend.

Partner

10/10

Exceptional

11 Mar 2026

Angela

This hotel appears to have been recently renovated into suites that are spacious, clean and well equipped. I was pleasantly surprised and enjoyed the room and all it had to offer (well-equipped kitchen). It is in an ideal location, easily walking distance to a number of restaurants, shops and attractions. There is a \"resort fee\" that they tack on per night, that wasn't super clear upon booking. This hotel doesn't strike me as a \"resort\" but due to the name and suites it would seem that is where it comes in. There was onsite shared laundry, a suitable workout area and a dipping pool - not really large enough for a good swim. The staff were for the most part very good. I couldn't seem to get anyone to bring more coffee to the room, and for a 5 night stay, one regular and one decaf didn't quite cut it, but that is the only very minor complaint. Would definitely stay here again.

Self

6/10

Pleasant

04 Mar 2026

jered

Great location, staff was great, pool was great

Family

8/10

Excellent

01 Mar 2026

jamie

Yes

Friends_and_family Friends

8/10

Excellent

27 Feb 2026

Phillip

While there were many things about this property that we liked, the unit could have been cleaner and the furnishings a little nicer. The staff were all very personable and professional and quick to help whenever we needed anything.

Partner

10/10

Exceptional

22 Feb 2026

Allison

Clean room, friendly staff

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Shaneika

Staff

10/10

Exceptional

20 Feb 2026

Sheri

Amazing facility. Convenient Clean. Favorite stay.

10/10

Exceptional

20 Feb 2026

DavidandTitilisee

BEAUTIFUL PROPERTY! GREAT LOCATION! AMAZINGLY FRIENDLY & HELPFUL STAFF!!!!! We thoroughly enjoyed our stay in New Orleans for Mardi Gras Fat Tuesday weekend from start to finish on this property!

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

ARIEL

Clean room and great staff. Shout out to Mary!

Partner

10/10

Exceptional

17 Feb 2026

Tenisha

Very nice room

6/10

Pleasant

01 Feb 2026

Rachel

I can say the staff was amazing, everyone was so helpful! The room was spacious and nicely decorated. It was like a 1bd room apt! The first night our heater stopped working and woke up to a very cold room during the Artic weather. Went to jump in the shower to warm up and the water was either scolding hot or freezing cold. After that I went to make coffee and the pot sprayed coffee all over the counter and floor. The closet light kept going out like it had a short in it, would stay on a few minuets then go out. Around 4pm Saturday after using the text, calling the front desk twice and speaking directly with the maintenance man Donnie, in the elevator, he came and fixed the heater. Donnie was very helpful with dinner suggestions! We did like the room key wristbands those were very helpful. I thought we had paid for the breakfast option but it was never even mentioned upon check in nor was anything said about it. The location was good, but next time I’ll opt for a room without the city view because you can hear everything outside.

Partner

8/10

Excellent

27 Jan 2026

tara

Over all the everything was outstanding, staff, amenities in the room also cleaned room. I’m not sure if it was me i couldn’t get the exercise machine to worked properly. I only used it once over al 10 out 10.

10/10

Exceptional

24 Jan 2026

Amy

Room was perfect for our needs.

Leisure Family

10/10

Exceptional

20 Jan 2026

David

Clean rooms and it looked like the photos as advertised. The main area of the room was too huge, while the bedroom and bathroom were quite small in comparison. The walk in closet was a big surprise.

Location was prime but there were some scary people hanging around on the street corners near the hotel, which you did have to walk past in order to get anywhere.

It was too cold to use but the rooftop pool area was very nice.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

JACQUELINE

Very nice property

Leisure Partner

8/10

Excellent

19 Jan 2026

Todd

Staff were friendly, had a hit and miss with getting drinks at the bar, hardly ever had anyone working the bar. But, when we would ask the front desk, they would find someone to help us.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Joseph

Really enjoyed my stay

Leisure Family

10/10

Exceptional

18 Jan 2026

Joseph

Nice spacious room that had everything needed to cook a meal. Very friendly front desk that welcomed me almost every time I walked in. Lady who handled the valet was also very friendly and even granted some of the guests beads to take around New Orleans. would love to stay again!

Leisure Family

10/10

Exceptional

12 Jan 2026

Briggetta

Nice clean 1 BR APT. Very convenient location. Carondolet is basically Bourbon Street, the name changes once your cross Canal..Walming distance to the FQ.

Self

10/10

Exceptional

04 Jan 2026

Tanya

Big beautiful well equipped room with a very large loungeroom and fully equipped kitchen All the staff were amazing. We did not want to leave

Leisure Family

4/10

Poor

04 Jan 2026

Sean

Can not recommend

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Cory

Perfect for our family of 5. Excellent location, clean, and friendly service. We will book again when we return to New Orleans.

Leisure Family

6/10

Pleasant

29 Dec 2025

Wendy

Door from bathroom to bedroom needed repaired. Had to throw shoulder into it and wake everyone up in room if you wanted to open or close it. I wasn’t a fan of no housekeeping except for every 10 days and a possible charge if we wanted new towels. Also, the bed was supposed to be a queen. After sleeping in it the first night, it seemed more like a double bed. I even measured it and compared to the specifications for a queen bed which would be 60 inches wide. This was 54, a double bed. Hotel staff were friendly, but the hotel needs to be updated.

Leisure Family

6/10

Pleasant

25 Dec 2025

Daniel

An attempt must be made for pictures approved on this site to depict actual and authentic representations of the properties.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Gwen

Staff was friendly and helpful. The room was extremely

10/10

Exceptional

09 Dec 2025

vonkisha

Everything but mostly the staff

Leisure Self

10/10

Exceptional

06 Dec 2025

Robert

The room was spacious and comfortable. It a lot of at-home amenities that we enjoyed.

Partner

10/10

Exceptional

26 Nov 2025

Patricia

Great room area a little sketchy but all-around good time

10/10

Exceptional

25 Nov 2025

Kameshia

Close to everything! So convenient to walk everywhere.

Leisure Family_with_children

10/10

Exceptional

25 Nov 2025

Andrew

Staff, especially Jessica were very professional and helpful. We enjoyed our stay very much and will recommend to friends and family.

Leisure Family_with_children

10/10

Exceptional

20 Nov 2025

Andrew

Did not use

Leisure Family_with_children

10/10

Exceptional

13 Nov 2025

Omayra

Clean and spacious room. Linen was clean and smelled good. Staff was friendly and helpful. We had the VIP access but paid full price at the bar. Check in was a d out was easy.

Leisure Partner

8/10

Excellent

10 Nov 2025

Tenita

Everything was great!!!!! But that manager who is the bigggest liar I felt like he was lying when I ask him about my discount on parking wrote the ticket up had it on my card and then took it back off that’s what you call sneaky and dirty! But I will still come back and stay there cause it’s clean

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Veronica

Everything very good!!

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Rebecca

The room was amazing and so spacious! The staff was very friendly, especially Sue at the valet desk, she went out of her way to make us feel welcome! Fair warning though, the street noise is pretty loud at night, even on the 10th floor. Overall, it was a great stay!

Leisure Partner

10/10

Exceptional

24 Oct 2025

Donte

great

10/10

Exceptional

23 Oct 2025

Swapna

Room was very clean, staff excellent

Leisure Family

8/10

Excellent

19 Oct 2025

Karen

Location was great!
Our room suited us perfectly!
Room was a great size!

Leisure Partner

10/10

Exceptional

04 Oct 2025

Jackie

Everything was perfect. Big apartment with everything you need. Close to Bourbon Street.

Partner

6/10

Pleasant

03 Oct 2025

Lisa

Staff were great - We were move from our first room because of an ant issue. We were given a $25 dollar drink coupon at the bar. They moved us without out an issue but I felt $25 was not much of a compensation. The area around the hotel is convenient to most things but the homeless are all around and make the area smell of urine. The overall hotel is nice but be prepared for a timeshare sales pitch before you can get your room key.

Leisure Partner

6/10

Pleasant

23 Sep 2025

Tina

Upon arriving at this location, there were many homeless people. There were some doing drugs that we could see others were topless showing their breast. Others were trying to extort money from us. We felt very unsafe every time we walked out the door.

Leisure Family

10/10

Exceptional

15 Sep 2025

Derrek

The staff was great! The pool is just a dipping pool, and there is no dining on site which we weren’t expecting. First time staying in a club like property.

Leisure Family_with_children

10/10

Exceptional

13 Sep 2025

Peako

The Wonderful Miss Sue

Sue at the front door always makes our trip! She remembered us and is always so friendly. And she gave us a good restaurant recommendation. All the staff were great. And the room was very clean.