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Canopy by Hilton New Orleans Downtown

New Orleans - LA · United States

1100 Tulane AvenueView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Canopy by Hilton New Orleans Downtown

In the heart of downtown New Orleans, our hotel is a 10-minute walk to the French Quarter, Bourbon Street, and endless iconic shops and restaurants. Our Canopy Bikes are the perfect way to get around the neighborhood and explore the many museums, galleries, and historic sites.

Grab a bite any time at our Creole Cantonese restaurant and lounge.

This comfortable hotel is set in Downtown. Moreover, there is a wireless Internet connection at hand in communal areas. The front desk offers 24-hour reception. The premises offer accessible public areas. Additionally, a car park is available on the premises for guests' extra convenience.

Canopy By Hilton New Orleans Downtown follows environmentally sustainable practices.

Read more about this hotelShow less

Located in New Orleans (New Orleans Central Business District), Canopy by Hilton New Orleans Downtown is a 4-minute walk from Canal Street and 7 minutes by foot from Bourbon Street. This hotel is 0.6 mi (1 km) from Caesars Superdome and 0.7 mi (1.1 km) from Caesars New Orleans Casino.

Make yourself at home in one of the 176 guestrooms featuring espresso makers and LCD televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive smart lock details. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 10 for children
    • Covered valet parking fee: USD 52 per night (in/out privileges)
    • Pet fee: USD 50 per pet, per week
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Canal Street 0.3 km / 0.2 mi
The Roosevelt New Orleans 0.3 km / 0.2 mi
Immaculate Conception Church 0.3 km / 0.2 mi
Joy Theater 0.4 km / 0.2 mi
Saenger Theatre 0.4 km / 0.3 mi
Storyville 0.5 km / 0.3 mi
Tulane University School of Medicine 0.5 km / 0.3 mi
Bourbon Street 0.6 km / 0.4 mi
Southeast Louisiana Veterans Health Care System 0.6 km / 0.4 mi
Royal Street 0.7 km / 0.4 mi
New Orleans Musical Legends Park 0.7 km / 0.5 mi
The Sazerac House 0.8 km / 0.5 mi
New Orleans Jazz Museum 0.8 km / 0.5 mi
Decatur Street 0.8 km / 0.5 mi
Lafayette Square 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 176
  • Number of floors (main building): 15
  • Suites: 19
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 17 more facilities & services
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • NewspapersExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Meeting room: 3
  • Business centre
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 36 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable6 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE PREMIUM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable6 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 32 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable4 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 32 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 42 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-5

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 32 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Canopy by Hilton New Orleans Downtown

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Room size
    32 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6-4
    DOUBLE AccessiblePhoto unavailable5 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Room amenities

    • TV
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 42 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    Canopy by Hilton New Orleans Downtown

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible Deluxe • 32 m²DBL.H6-DX
    DOUBLE Accesible DeluxePhoto unavailable4 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accesible Deluxe

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-6

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 BedroomDBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable14 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE PREMIUM KING BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM QUEEN BEDQUADRUPLE • PREMIUM QUEEN BEDQUA.PI-QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accesible DeluxeQUADRUPLE • Accesible DeluxeQUA.H6-DX

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 32 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 32 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • TV
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    Room Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 40 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable3 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Canopy by Hilton New Orleans Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Canopy by Hilton New Orleans Downtown

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Canopy by Hilton New Orleans Downtown

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
03 Aug 2026
Kent
The computer system was down and the staff did everything they could to help every customer. It took a while to get some people registered but they were great in helping everyone.
10/10
Exceptional
02 Aug 2026
Jkaria
the hotel itself was PERFECT! from checking in to checking out!! I’ll definitely stay there again if I was ever to visit!!

valet parking 7/10 had a problem with getting my vehicle but other than that everything else was perfect!!
10/10
Exceptional
25 Jul 2026
Denae
The staff was nice and helpful. I love the hotel
10/10
Exceptional
24 Jul 2026
Mahogany
The staff was really nice, the room was clean, but did have a sewage smell near the bathroom. Nothing major but just something to point out. Also valet is mandatory so be prepared to pay $50 per day for that, but there is In-N-Out privileges with it. Also, there is a mandatory $150 hold for incidentals that I have yet to get back almost one week later. Other than that, it actually was a really great stay and hotel.
10/10
Exceptional
23 Jul 2026
Jennifer
Great, clean property. Helpful staff and a great restaurant by the lobby.
6/10
Pleasant
23 Jul 2026
Jaimee
Overall, I had a pleasant stay, largely because of the outstanding service provided by Ron and the other gentleman working the evening shift. Ron made my late arrival seamless by having everything prepared for a quick check-in. Their professionalism and welcoming attitude were the highlight of my visit.
Unfortunately, the room did not match the amenities advertised online. There were no complimentary bicycles, tour/ticket assistance, or mention of the terrace/patio or breakfast. The room was also missing a hairdryer, ironing board, Hilton Honors welcome bag, slippers, and the advertised Apivita toiletries. Instead, there were large refillable dispensers from another brand.
The room had several maintenance issues: burn marks on the chaise lounge, a shower head with white buildup, a broken mirror piece on the counter, a stained towel, a nonworking mini fridge that caused my food to spoil, and a thermostat that would not maintain the selected temperature. Trash cans had no liners, and I was given an industrial trash bag upon request. The TV lacked HBO, CNN, ESPN, Hulu, and Netflix, and the bathroom was extremely cramped and difficult to navigate.
While the staff delivered excellent hospitality, the room’s condition and missing amenities did not reflect the Hilton standards or the expectations created by the website. I hope management addresses these concerns to improve quality, maintenance, and consistency for future guests.
8/10
Excellent
22 Jul 2026
Brianna
It was basic but exactly what I needed to rest my head after American Airlines left me stranded after canceling my flight.
10/10
Exceptional
20 Jul 2026
HERBERT
Very nice
Partner
10/10
Exceptional
19 Jul 2026
DeVante
Hotel grounds were great as well as the staff there during my stay. It almost felt like family, given how warm and accommodating the staff was. I would recommend this property to anyone looking to be near Bourbon, but not right in the midst of the noise. Oh, and the food downstairs was noteworthy!
Friends_and_family Friends
10/10
Exceptional
18 Jul 2026
Kynnady
Love this place and will stay here again
10/10
Exceptional
13 Jul 2026
Kyle
Great hotel in a great location. Everything was clean and very comfortable.
Partner
2/10
Poor
10 Jul 2026
Laura
The property itself was nice. It has been 2 weeks and still haven’t received my $250 that they took out at check-in. For this reason alone I would never stay here again!!!
10/10
Exceptional
06 Jul 2026
Jenice
Stayed here twice & i loved it each time! Always clean & the staff are very helpful & nice. The view from the room is great , & the hotel is very close to bourbon st, about a 5-10 minute walk. I will stay here everytime i come to Nola!
Family
10/10
Exceptional
05 Jul 2026
sherri
I loved everything about the canopy and especially their staff ❤️ is very friendly professional helpful and very welcoming
Self
10/10
Exceptional
04 Jul 2026
Shelby
Found this hotel last minute when my other reservation didn't work out. Check in was seamless! Staff very nice! Rooms are a bit small but I loveeeeee the shower! Close to canal. Walking distance.. will probably stay here everytime I visit New Orleans!
Family_with_children
10/10
Exceptional
03 Jul 2026
Zozan
The receptionist and bartender were so accommodating and nice! Truly loved my stay here!
Self
8/10
Excellent
24 Jun 2026
Héctor Bernardo
El cierre automático de las puertas de acceso a la habitación es muy brusco y provoca que se escuche en las habitaciones contiguas. Esto podría evitarse haciendo un ajuste en la velocidad de cierre.
Partner
8/10
Excellent
20 Jun 2026
Kevin
Great hotel, I recommend this place.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Falicia
The staff was very pleasant.
Family_with_children
10/10
Exceptional
18 Jun 2026
michele
Staff were absolutely wonderful. Food and drinks great, bar staff great. Overall a great stay. Will definitely rebook for next time.
Family
10/10
Exceptional
16 Jun 2026
K'len
Great experience
10/10
Exceptional
15 Jun 2026
Rasheeda
Everything was nice I love the view an the people
Friends_and_family Friends
8/10
Excellent
12 Jun 2026
Susan
There wasn't a fridge or microwave in the room; however, there was a microwave available for use. The staff kept guests refrigerated items in a refrigerator and retrieved the items when requsted. That was very helpful. The staff members were great!
Partner
4/10
Poor
06 Jun 2026
Lakeasha
Our Ac did not work properly. We were hot for 3 days straight it never got cold enough in the room. I had to come out of my clothes the whole weekend at night.
Partner
2/10
Poor
05 Jun 2026
Sarah
The air conditioning was not working so had to move rooms. That air conditioning worked poorly so as it barely cooled just overnight. The coffee machine didn’t work. Got a replacement which leaked and again didn’t work properly. The bathroom doors are sliding barn doors. Which look good but are poor in design. We smashed our fingers and hands more than once just trying to shut the bathroom door to use the bathroom. The bathroom was extremely echoey which made it uncomfortable to use. You couldn’t adjust the main shower head so had to make do. Also when we grabbed a towel someone else’s hair fell out of it. So I don’t think the towels are being washed properly. So ended up with a strangers hairball in the bathroom. The shower door is on where you can’t reach anything on the towel racks. And there are 2 main switches by the door that power the whole room. We couldn’t just have the lamps on next to the bed without the entrance way lit up. It’s all or nothing. The floor wasn’t clean with built up dirt clearing showing neglect of cleanliness. The staff didn’t really seem to care and acted like it was an inconvenience. Also when we checked in staff failed to explain use of the room keys to operate the elevator. Another guest had to explain it to us. I have stayed in crack motels better than this hotel. This hotel is just for aesthetics not functionality. I don’t recommend anyone booking it. The deposit fee isn’t listed on any website either and we were hit with a 150 charge.
Partner
2/10
Poor
04 Jun 2026
Johnny
Had to change rooms because the chase lounge had weird stains on it(disgusting) moved to a slightly better room and it was noisy. I complained to the staff and was told that maybe I should find somewhere else to stay 😡. So this is how the Hilton brand treats its customers? Wow.
Partner
10/10
Exceptional
30 May 2026
Fatima
I will definitely stay here again. Until next time Nola
Friends
8/10
Excellent
27 May 2026
Terrena
The sockets under the lights by the bed were not working. The sockets by light on the counter were not working. We had to use sockets on the walls.
Friends_and_family Friends
4/10
Poor
25 May 2026
Tameria
For the price of the hotel, there were no mini refrigerators or microwaves in the rooms. AC units weren’t working properly. I’m very surprised that a Hilton hotel did not come complete with things to accommodate us during stay. Room was way over priced for these poor accommodations.
Family_with_children
8/10
Excellent
25 May 2026
Jeffrey
A/C didn’t win first room but when maintenance couldn’t fix it the moved me to another room no problem.
Friends
10/10
Exceptional
23 May 2026
Glenn
Great spot close to French Quarter but not too close …nice restaurant attached and nice bar
Friends_and_family Friends
6/10
Pleasant
22 May 2026
Kristian
My room was clean and the area was a great location I felt very safe especially with people needing a room key to enter the hotel an elevator.Inly issues I had was the refrigerator or freezer wasn't working at all
2/10
Poor
22 May 2026
Amin
Horrible experience
Family
4/10
Poor
22 May 2026
Lillian
The room was hot. The room was set to 68 degrees but the room never went below 75. Maintenance came and said we had too much body heat in there, either 4 people in a room that sleeps 4. He also said the cool air was blowing but we needed to close the sliding door. After going do, there was no difference. I also mentioned it to the front desk when leaving, who said rooms on that side of the building have trouble cooling. There was an overcast. I do not recommend this property if you are someone that gets hot easily, as you will be very uncomfortable.
Family
10/10
Exceptional
17 May 2026
Torri
M
10/10
Exceptional
16 May 2026
Melvin
The Canopy has very friendly staff, clean rooms. I would recommend thos property if you want to be close the the main strip.
Family_with_children
10/10
Exceptional
14 May 2026
Erica
Our family (all adults) stayed here once again and had a lovely stay the staff are phenomenal, hotel is clean and quiet. Parking could be the only downside because it’s expensive so find street parking if you can as there are cameras everywhere for your safety.
Family
6/10
Pleasant
14 May 2026
Donna
Average hotel. Reception staff not overly polite or helpful. No local information offered and when requesting help, they were quite rude and dismissive. Lifts are fast which is good, water facilities on each floor, which is good. All cups and cutlery plastic!! Yuck! So tacky and not expected. Lack of tea and coffee, and reception did not offer alternative or extra supplies, dismissed as interrupting their chats. Hotel is ok located. Would not stay here again.
Family
10/10
Exceptional
14 May 2026
Veronica
Everything was great
Family_with_children
10/10
Exceptional
11 May 2026
Katelyn
Very convenient
Friends
10/10
Exceptional
10 May 2026
Shantica
The rooms where clean and that staff are so friendly!
Friends
10/10
Exceptional
01 May 2026
Calvin
Yes
6/10
Pleasant
27 Apr 2026
Joe
No coffee in rooms for 3 of 4 days - we ran out. Wha?
Partner
10/10
Exceptional
19 Apr 2026
Jalen
It was clean and safe
Partner
6/10
Pleasant
17 Apr 2026
Dwayne
Convenient location
Friends
10/10
Exceptional
17 Apr 2026
Sade
The staff was amazing from the parking attendants at the front to the front desk and cleaning staff! 10’s all around. Shoutout to the man that works overnight during the week THANK YOU!
10/10
Exceptional
09 Apr 2026
Ana
Clean room
10/10
Exceptional
06 Apr 2026
Keyonna
Excellent
Friends_and_family Family
6/10
Pleasant
06 Apr 2026
Herm
Room was clean beautiful place however my ac unit in room did not work and I called an asked several times for it to get fix front desk said the would send someone but no one ever came to see about the matter so it was an uncomfortable stay
Partner
8/10
Excellent
27 Mar 2026
Sabya
Great location in the middle of everything
Friends
10/10
Exceptional
18 Mar 2026
Nadya
The hotel was not far from canal street. Clean room and staff was great
Partner
10/10
Exceptional
17 Mar 2026
Krista
Very clean and modern hotel. Not the best location, could hear horns beeping outside from room and other noises. Shower was my favorite part of the stay!
10/10
Exceptional
17 Mar 2026
Rebecca
Great location with easy access to several restaurants, shops, and entertainment. Great location with several places within walking distance.
Family_with_children
10/10
Exceptional
17 Mar 2026
Jamichael
Clean room and great breakfast
10/10
Exceptional
05 Mar 2026
thomas
Excellent in all regards
Friends
10/10
Exceptional
26 Feb 2026
LaTonya
Appearance and politeness
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
juileen
Rooms wer nice,clean a s bed are comfortable. Staff and valet were friendly.
Partner
6/10
Pleasant
23 Feb 2026
Michael
The room was clean and the staff was nice. But it wasn't out of the ordinary or excellent or anything. The \"refrigerator\" is one of those type European peltier coolers that really doesn't work 😂.
I'd stay again for sure as long as the price stays the same.
10/10
Exceptional
21 Feb 2026
Jessica
Friendly place to stay. We had an issue with our shower and the staff went above and beyond to make sure we were comfortable.
8/10
Excellent
20 Feb 2026
Amanda
Staff is what made this hotel special
10/10
Exceptional
18 Feb 2026
marcella
The room was perfect. The view was perfect. The staff and amenities were perfect. My stay was perfect!!!! The food was delicious also
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Justyn
everything was amazing
Friends_and_family Friends
8/10
Excellent
13 Feb 2026
Bianca
Clean rooms
10/10
Exceptional
12 Feb 2026
Nicole
Everything was great from when we walked in until
We checked out….. would stay here again and again and again. Room was great, location was greater and the staff was the greatest……
Leisure Partner
6/10
Pleasant
08 Feb 2026
Jalicia
Room was nice
10/10
Exceptional
02 Feb 2026
Martika
Best!
Leisure Self
10/10
Exceptional
23 Jan 2026
Glynda
We were very satisfied with everything that is why I booked canopy again this year. Thank you
10/10
Exceptional
20 Jan 2026
KIMBERLY
Yes it was all good
Partner
8/10
Excellent
11 Jan 2026
Jackie
Good customer service. Restaurant food was absolutely amazing.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Oscar Manuel Perez
Everything was great, but we did not have one of the days the room cleaned. It did not clearly stated that they do not have parking for the car, had to pay $30 daily for one nearby (not bad, but not included). The beds were not the newest or best, you kind off sunk in.
Leisure Family
10/10
Exceptional
30 Dec 2025
Jeremy
Satisfied with our stay.
8/10
Excellent
30 Dec 2025
Norma
Room was clean, spacious and modern.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Telisa
Attentive staff
Self
10/10
Exceptional
29 Dec 2025
Sean
The room was spotless, staff extra friendly and helpful. I will be back really soon. Also for the views and all the extras, the price is EXCELLENT!
10/10
Exceptional
29 Dec 2025
Barbara
Easy walk to Canal and Bourbon streets but quiet at night.
10/10
Exceptional
26 Dec 2025
Mark
The check in.
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Meghan
This hotel is on the border of the French Quarter. So you can easily walk to the French Quarter in under 10 minutes. The hotel is clean and safe. You need a key card to enter the building at night and to go up the elevators, so it is very safe.
Breakfast is available for a fee in the lobby cafe.
The staff is very friendly and helpful, especially LaLa at the front desk!
Leisure Family
10/10
Exceptional
23 Dec 2025
Hyrick
Always great staying at Canopy New Orleans. Nice hotel in NOLA
Leisure
6/10
Pleasant
21 Dec 2025
Shanti
Okay
8/10
Excellent
20 Dec 2025
Serge
Location was great.. rooms very good
Friends_and_family Friends
8/10
Excellent
17 Dec 2025
Michaela
The room was nice, spacious, and clean; we only stayed for one night for a concert, so we didn't spend too much time there.
Leisure Friends
4/10
Poor
15 Dec 2025
Lakisha
My room was very hot even with the air on &
10/10
Exceptional
15 Dec 2025
Brian R
Nice room, and reasonable rate for pretty good location for my trip.
2/10
Poor
14 Dec 2025
John
One of the worst stays I've had at a hotel affiliated with Hilton. Front desk attendant when checking in and out was the least hospitable, did not ask how our stay was or any of the standard conversation starters.

Room 1511,

- the TV remote did not work, had batteries, tv was non responsive, manually turned on the TV with the local power button \"no input\"

- soap dispensers in the shower were empty

- no klinex in the bathroom

- no trash bags in any of the trash cans

- one of the bed side lamps didn't work

- refrigerator wasn't cold in the slightest

- HVAC system was non responsive at all. Called the front desk late at night after being out and the attendant did not apologize, did not offer any blankets or any accommodations. Just said they don't have any open rooms to change or no late night repairmen.
Leisure Friends
6/10
Pleasant
14 Dec 2025
Mary
My mattress was horrible.
Friends_and_family Family
6/10
Pleasant
14 Dec 2025
Daniel
The staff was very personable. The room was clean but was hot and we could not lower the thermostat. The valet was terrible. There was no one ahead of us and it took over 30 minutes just for them to show up to get the keys before retrieving our vehicle. We definitely would self park and bring a fan if we stay again
Friends_and_family Friends
10/10
Exceptional
12 Dec 2025
aida
Clean room. The smell when you walk into the hotel was amazing. I ask the women at the front desk what was it, but she said she don’t know. I also loved the concrete floors in the room.
Leisure Friends
6/10
Pleasant
11 Dec 2025
Shanta
Fairly good location so lots of places to eat within 10-15 minutes walk. Menu at hotel was changed but not updated online. Rooms were not clean - my sister's room had hair from the previous stay all on the bathroom floor so was not cleaned. Bathroom layout was poor, toilet right next to opening of shower door so very tight. Concrete floor and rug only around bed thus floor freezing cold. House keeping was done very late and had to request - accept that there may have been a problem re ICE but not communicated until last day. Numerous charges have appeared on credit card which I was unaware of when checking out and now having to challenge. Staff not very friendly and some of the bar staff were very rude.
Friends_and_family Family
6/10
Pleasant
09 Dec 2025
Jackie
Front desk staff. Upon arrival in pouring rain. Front desk staff unhelpful with valet parking. Ghetto and unfriendly. On of the worse encounters I've had.
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Robert
.
Friends_and_family Friends
2/10
Poor
08 Dec 2025
Shanta
Room floor is looking extremely tired, the concrete floor is dirty with holes and cracks in it. Our room upon check in had hair in bathroom. Room service not provided. And most importantly hotel staff in lobby and bar and restaurant all extremely rude. Instead of saying hello when they see you waiting for a table they said “yea?”
10/10
Exceptional
02 Dec 2025
Tangela
The room was spacious and clean. The beds were comfortable and the staff was so hospitable.
Leisure Family
2/10
Poor
01 Dec 2025
Roy
1. No the room did not feel neglected.
2. Staff at front desk was great.
3. but the guy who came up to get the heat started left and never came back to fix the problem.
4. Refrigerator cooler didn't work.
5. You only had 1(one) microwave for a 15 floor hotel that was an insult to me.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Ethel
Had an asking stay with our family. Very thankful for Ms.Lala for the exceptional service. She not only made us feel welcome, but was extremely helpful guiding us through our first time in New Orleans.
Friends_and_family Family
2/10
Poor
27 Nov 2025
April
Definitely having a difficult time after my stay regarding my refund I don’t want to keep calling I checked out on 11-24-25 why am I still dealing with this situation 11-27-25
10/10
Exceptional
13 Nov 2025
Selena
lots of construction during my stay and valet parking was expensive, we found cheaper parking at a garage nearby. Otherwise, everything was great! The room was really nice and the front desk staff was very friendly
Leisure Family
10/10
Exceptional
13 Nov 2025
Joseph
Beds and pillows were so comfortable. Check-in crowded but additional agents were brought in to speed things up. Overall we were happy with our stay and will go again.
8/10
Excellent
11 Nov 2025
Kathy
The property had a nice location for the price. That's a couple blocks off canal. Gave you street cars. Two more blocks down. Put you in the quarter. Convenient breakfast and late night spots close by..
10/10
Exceptional
09 Nov 2025
John
Great value. Good room, good bed, good shower. 8 minute walk to Acme Oyster in the Fr Qtr. Not a noisy area.
10/10
Exceptional
09 Nov 2025
Tori
Very easy check in and convient!
Leisure Friends

Location & surroundings

Canopy by Hilton New Orleans Downtown
1100 Tulane Avenue, New Orleans, United States

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Canopy by Hilton New Orleans Downtown

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