Name: Towneplace Suites New Orleans Downtown/Canal Str.
Address: 1600 Canal Street, New Orleans, 70112, US

10/10

Exceptional

15 Jul 2026

Vielka

Ample rooms with kitchen, close to everything, clean, safe, friendly staff. Will definitely book here. The street car route is right across the hotel so traveling up and down canal is convenient.

Family

10/10

Exceptional

07 Jul 2026

Yvonne

My stay was wonderful! Our suite was spacious clean and the view was marvelous! The staff was very friendly and helpful. Shout out to Ms. LaTanya and all the ladies that worked the front desk when we checked in and throughout our stay June 6-10th. They were knowledgeable about the area and attentive to our needs. They had engineering come up to our room right away to explain the operation of the remote shades ( I loved those!), and address and issue with an outlet in the kitchenette. Breakfast was good and they even served cooked oatmeal. The coffee selection was excellent ! ( I Need to find out the brand they use!) We will definitely stay at Town Place Suites again! I'll recommend this hotel to my family and friends. Thank you all for a very pleasant stay!
MS. Coates

Partner

10/10

Exceptional

04 Jul 2026

Thuy

Great price for the view and very clean property

Family_with_children

8/10

Excellent

30 Jun 2026

James

Very noisy location

Partner

10/10

Exceptional

22 Jun 2026

talluya

Love the location and comfort of the suite.

Family_with_children

6/10

Pleasant

21 Jun 2026

Angela

Just a few minor details to the room that I would suggest needed upgrading. Other than that, it was a great stay. Good location central to the French Quarter. They provide free breakfast, which had great options. Front staff was very friendly and helpful.

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Demetrice

Our stay was lovely. The room was nice, comfortable, and clean. We would stay again. Breakfast options were good.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Maria

Limpieza ,atención ,serca de todo ,buen desayuno .lo único que me tocó que estaba en reparación la alberca

Family

10/10

Exceptional

15 Jun 2026

Sarah

Staff was pleasant and helpful. Great room for price.

Family_with_children

10/10

Exceptional

14 Jun 2026

Timothy

Very nice

Friends

10/10

Exceptional

13 Jun 2026

Emily

Loved staying here will definitely be back. Very convenient location and great amenities

10/10

Exceptional

12 Jun 2026

Kimberly

Clean and friendly; convenient location.

Partner

8/10

Excellent

06 Jun 2026

Mark

Spacious rooms! Very accommodating, clean for the most part, but there was a scent that was coming through the vents but that wasn’t too pleasant. Other than that, the stay was great!

Friends_and_family Family

6/10

Pleasant

30 May 2026

Lowell

This place needs a serious update in the rooms, Lobby was nice,Breakfast was hit and miss, one day uncooked oatmeal was set out, have to pay for parking, Francesca at the front desk was awesome helped us out in a needed moment, The room we were in had outlets that didn't work, had to ask for quite a bit of amenities that every Townplace I have stayed at already had these minor things in the room.
It was clean but needs a lot of minor repairs, especially for the price.

Partner

10/10

Exceptional

24 May 2026

Katisha Patique

The staff were very helpful and pleasant.

Family

10/10

Exceptional

15 May 2026

brandi

Very clean staff was friendly and helpful

Friends

10/10

Exceptional

11 May 2026

Carol

Great

Family

10/10

Exceptional

10 May 2026

Betty

This hotel is wonderful very clean rooms helpful staff wonderful breakfast. I would stay here again.

Family

10/10

Exceptional

27 Apr 2026

Jonathan

bomb ass hotel imma go again

10/10

Exceptional

22 Apr 2026

Sheri

Clean room & nice breakfast. This property was too pricey.

Family_with_children

10/10

Exceptional

19 Apr 2026

Boris

Good

8/10

Excellent

19 Apr 2026

Dora

Breakfast is ok. Coffee is fresh. They have it all day. Egg dishes are just ok.

8/10

Excellent

15 Apr 2026

Charlotte

It was a spacious, very clean and quiet 2 queen bed with a kitchenette. The armchair needed to be replaced. It was stained and marked up and the wooden arms were worn. Other than that it was excellent.

Family

10/10

Exceptional

09 Apr 2026

lily

A lot prettier than I expected, I will definitely make this my go to state when visiting New Orleans.

10/10

Exceptional

24 Mar 2026

Norelsa

Awesome

Self

10/10

Exceptional

24 Mar 2026

Kalen

Very clean room. Great staff

8/10

Excellent

22 Mar 2026

Karen

Located close to downtown so i could walk everywhere. Streetcar access was also close. Hotel was clean.

Friends

10/10

Exceptional

22 Mar 2026

Shnelius

Hotel clean, rooms great size, staff very professional. And very Kid friendly. Roof top bar is nice and kid friendly.

Family_with_children

10/10

Exceptional

21 Mar 2026

Ara

Rooms are cleaned every other day, but the cleaners are very thorough. Staff was helpful, and breakfast had a good variety, great for the price.

Friends

8/10

Excellent

19 Mar 2026

Dorian

Overall average experience. Best thing for this hotel is 1. Kitchen in every room 2. Right next to the public parking. Even though it is walking distance, but This hotel is slightly out of zone to walk to French quarter. The room is somehow noisy, and has a weird smell. The staff said the cleaning service will be every other day, but within our 3 nights stays the cleaning service never came. If our family come back to New Orlean, we might consider other hotels that’s closer to French quarter.

Family_with_children

10/10

Exceptional

19 Mar 2026

Marnie

Ladies room on Main floor needed attention .Breakfast buffet not restocked after 8:00 am???
With Spring Break the Buffet was very busy.
Throughly enjoyed the Rooftop Bar . Shawn was great.

Friends

10/10

Exceptional

17 Mar 2026

John

Good location to the Superdome. Friendly staff ready to help

Friends

10/10

Exceptional

16 Mar 2026

Ashley

We always stay here when in New Orleans. Always clean and good customer service!

10/10

Exceptional

13 Mar 2026

Jonathan

The Staff were friendly and helpful. The rooms were very clean! Highly recommended!

Family

10/10

Exceptional

22 Feb 2026

Essence

The room was spotless and staff was extremely nice and friendly

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Laqon

Clean room, friendly helpful staff.

Partner

10/10

Exceptional

09 Feb 2026

Jodi

Very clean and well decorated rooms. Very convenient to have kitchenette in the studio. The entire staff was very accommodating and friendly. Everyone greeted guests with a smile and made you feel very welcomed and comfortable.
Room service was very fast, fresh and hot when delivered. Not very expensive either. It was a great option on my last night there.
I would Definitely come back.
Only downside, no pool.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

carl

Nice clean room. Good and courteous staff persons.

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Odessa

Great room, amenities, etc.

10/10

Exceptional

06 Jan 2026

Tammy

Room was clean, everyone working front desk was professional.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Angelina

Room was clean and the view was awesome. We got to see the new year fire works from the room. Everything was in walking distance and the street car stops were all down the street in front of the building. That was convenient after a night of drinking. Overall a good trip. Will definitely be using y’all for any future trips. Thank you.

Leisure Family

10/10

Exceptional

02 Jan 2026

Darina

Room was spacious, clean, kitchenette was good. People nice

Leisure Family

6/10

Pleasant

30 Dec 2025

Subramanian

Spacious room, walkable or short uber ride to french quarter & other attractions, nice rooftop area. But if you're choosing this hotel over another because of the advertised \"breakfast included\", you'll be highly disappointed. We stayed 4 days and not one day was the breakfast sufficiently available-if there's bagel then no cream cheese next day vice versa, somedays only white bread, the eggs area was empty, no fruits, no side potatoes, no plastic spoons, forks; guests were walking in circles around breakfast area looking for food & cutlery. Whoever is in charge of food management in this hotel, needs intense training. If you can't figure out how to stock up enough food and cutlery, just don't offer it as included in the hotel price.

Leisure Family

8/10

Excellent

29 Dec 2025

Carlos

Large room. Great location

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Alberta

Front desk and room were nice. Breakfast was not good—long wait, poor selection, poor communication.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Darrell K

Location near public transportation, service, cleanliness all excellent

Partner

10/10

Exceptional

18 Dec 2025

Patrick

Very nice

10/10

Exceptional

16 Dec 2025

Rachel

Perfect! The location is ideal, you’re far enough away to not have to hear the noise of Canal all night, but close enough to walk right outside and to all the bars, restaurants and everything Canal has to offer. The staff were very nice from the minute we checked in! Love the option of self parking or valet! The rooms were very clean and spacious, with a whole kitchen setup. The rooftop is also a great vibe and you can get great views of the city! Overall I’d most definitely stay here again!

Leisure Partner

6/10

Pleasant

16 Dec 2025

Lesa

1) The front desk staff is outstanding - I wouldn’t even venture to say some of the best in the business. They know what they’re doing and they bust their butts to make sure all the guests have a good trip. Unfortunately? That’s about all you can say. The room as aged badly, there was mold in the grout and in the bathroom, and the molding and fixtures were scarred and needed repair and painting. The room smelled. The breakfast was standard powdered eggs. Overnight valet parking was $60 a night. Aging, below average property.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Christa

Better selection

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Elaine

Great staff and food , noisy and dirty area

10/10

Exceptional

01 Dec 2025

Kirsten

The staff was absolutely amazing and the room was cleaned perfectly

Leisure Partner

10/10

Exceptional

30 Nov 2025

Shanekia

I had a wonderful experience, check in was easy and informative. The room was clean and comfortable.

Leisure Self

10/10

Exceptional

29 Nov 2025

Meagan

Hotel was great.

Do not valet
Got all my cash and my vape stolen by the valet.

I know I shouldn’t have left it but absolutely ridiculous they stole from me.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

KATHY

Clean and courteous!

10/10

Exceptional

29 Nov 2025

Jamaine

Amazing stay convenient.. from all tourist attractions

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

sharon

The main issue is the street noise. There is a lot. It's an area where the loudest cars like to cruise. It is difficult to sleep.

Other than that, the staff were great.

The rooms were good. The queen rooms are better than the king room. Unfortunately, I had two rooms and there were things missing from each. The first was conditioner in the shower. I asked them to bring it up but I never got it.

The coffee was great & there is oat milk & to go cups. The breakfast was not good. Very few healthy items and not much selection. I ended up going elsewhere each day even though I intended to eat at the hotel.

Business Self

10/10

Exceptional

05 Nov 2025

Doniesha

Great!

Leisure Family

6/10

Pleasant

02 Nov 2025

Stacey

Parking is crazy expensive, but I did know this going there. *(sidenote: if you use the parking lot “separately” from hotel, you only pay half price. It’s the same parking lot the hotel uses and they monitor it anyways for hotel people. You’re not “guaranteed” a spot from hotel they say, but if you park and don’t move it and take trolley everywhere, like we did, you don’t have to worry about that.). Front ladies were very nice. Valet and male bartender upstarts on roof top, we’re not happy about their jobs. First room had broken tv and blind, so we had to move which sucked. Double check things before you unpack lol. Bed was comfy enough and pillows. Breakfast was very good every morning. Grab extra snacks if need be. Bar was a little over priced. It knew that going in anyways. Def take trolley to the French quarter. They were so happy and easy going.

Partner

6/10

Pleasant

28 Oct 2025

Scott

The property lost its charm quickly when I learned I was advised of 40 dollar self.park ((hotel charges you) and you go and park at the lot that is only $20. There is no value added benefit provided by hotel. Additionally we were up ALL night from ambulance and police sirens every night until 5:30 AM.

8/10

Excellent

28 Oct 2025

James

Yes

Business

10/10

Exceptional

27 Oct 2025

Jeorgina

Clean room friendly staff nice bar

Partner

6/10

Pleasant

27 Oct 2025

Shawn

Room was small and not cleaned well. Staff was totally absent. 30 Min to check in and most of that was waiting for someone to even show up. The breakfast was weak at best. $60 per day for parking!

Partner

10/10

Exceptional

26 Oct 2025

Lorie

Clean and quiet and fresh and nice clerks

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Leslie

This was a great place to stay. Very nice.

8/10

Excellent

16 Oct 2025

Larissa

Was a nice range to do things and the hotel was clean and staff very friendly. Great view from roof top bar

10/10

Exceptional

14 Oct 2025

martha

Great all around

Leisure Family

6/10

Pleasant

14 Oct 2025

Charity

No room service claiming we needed to request for it.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Maureen

Staff is so friendly, cheery and professional. Light switches and location related to what they do, a little confusing

Business

10/10

Exceptional

27 Sep 2025

Kierra

Parking the hotel Rip me out 200 dollars wen parking was only 5,00 a day is where they park my car at

Business Self

10/10

Exceptional

27 Sep 2025

Kierra

The only thing I didn’t like was the parking they charge me 59 dollars a day for parking & the area they park my car at was 5 dollars a day so they rip me off wen I could of just walk my car to that area smh

Business Self

10/10

Exceptional

26 Sep 2025

Delano

Staff was welcoming and friendly .Room was great and clean.

2/10

Poor

26 Sep 2025

Sierra

Stay clear of this hotel if you don’t want unknown outrageous charges on your card that they DO NOT notify you about. These people ended up maxing out my credit card for a weekend stay because of a parking fee. It was meant to be $40 ($20 per night) and they charged me over $3,000!!!!!! I got an alert from my credit card saying I went over the limit and couldn’t use it for all weekend because of this. After I had to reach out to them, they were saying they didn’t see the charge and I had to wait for a manager. When I spoke to the manager she told me the person put in the wrong number for the parking fee. They said they cancelled the transaction but it took almost a week to return to my card so I still could not use it during that stay. They did not refund me for the stay itself because I booked through Expedia.Otherwise they would have. I told Expedia this and they were essentially like it’s not their problem. I told them I would be getting a refund had I not booked through Expedia and just booked through this hotel and all they could say was sorry. Absolutely horrible customer service. Never experienced anything like this in my life. This is fraud to me. Do not book with Expedia if you are ever in a bind. They will not help you.

Leisure Family

8/10

Excellent

21 Sep 2025

Kathryn

The front desk staff weren’t very efficient nor helpful. Our room wasn’t cleaned as scheduled (our other party’s room wasn’t either) and so we had to go ask for new towels.

Breakfast options were nice!

Parking deck was PRICEY but there was a cheap parking lot a block behind the hotel.

Leisure Family

10/10

Exceptional

17 Sep 2025

Gina

Room was very clean and spacious. Bathroom was spacious as well. Will definitely return. Rooftop bar had great drinks and amazing view of the city.

Friends_and_family Family

4/10

Poor

11 Sep 2025

David

Buyer Beware! The hotel charges $40/night for off site parking ($59 if you use valet) - but the posted rate at the lot is $20. I asked the hotel desk about why the hotel charges twice the posted rate, they said it allows you to go and come as you please (which you could do if you self paid at the lot since there is no attendant and it is based off your license plate) and they said the hotel monitors your car in the lot (the lot is a block from the hotel, and after midnight the parking valet left so no one was monitoring the lot from the hotel).

As I walked back after parking in the parking lot, I walked past people opening doing drugs on the sidewalk and was also approached by an aggressive panhandler.

As we dropped off our bags in front of the hotel, there is water coming out of a hotel drain onto the sidewalk at the unloading zone. The sidewalk was dirty, and the water was mixing with the filth - not something you would want to set your bags in. The wet tiles were also very slick - several of our family members slipped on the wet sidewalk tiles. Thankfully everyone was able to catch themselves without fallling.

We had two view rooms with awesome views, but in both rooms the black out blinds were not properly adjusted - some would only partially open, obscuring the view, and the chain was broken on one of the blinds. One of our two rooms had an unpleasant smell (thankfully the other room was OK).

The rooftop view area was awesome, but when we went up there was a guy smo

Leisure Family

8/10

Excellent

04 Sep 2025

Sharde

N/A

6/10

Pleasant

02 Sep 2025

Shana

The room accommodations were very basic. The queen beds felt more like full size beds with simple sheets and a simple bed cover. The lounge chair in the room was old and dirty. There wasn't a closet to store clothing and luggage away but rather a standard sized armoire. The views from the room were nice and there was a good breakfast selection. The property was allegedly pet friendly but there was no grass anywhere in the surrounding area to accommodate walking a dog. The property was in the downtown area where there is no grass. I think they said pet friendly just to reel in more paying cutomers to the hotel. The $40+ tax self parking is located off site around two blocks away because there is no parking area at the hotel. The valet parking for $59+ tax is only the 3/4 parking spots on the curb immediately in front of the hotel. My stay wasn't worth the price I paid! This hotel should invest in upgrading the rooms and amenities to ensure the stays for the customers are more pleasant and enjoyable!

Leisure Partner

10/10

Exceptional

16 Aug 2025

Kristen

The staff was very friendly and helpful and the room was very nice! The rooftop patio was a great option for seeing the city and relaxing in the cooler evenings.
It was walkable and offers easy and secure parking options as well!

Leisure Self

4/10

Poor

14 Aug 2025

Kassandra

The hotel was one of the cheaper options and was in walking distance to restaurants and attractions, although other hotels were closer. They had transportation options. Staff was never rude, but the hotel couldn’t provide extra pillows or blankets for several days. They had wiring issues, which was still a problem when they moved us to another room. We couldn’t turn all the lights off at night. The toilet was always running and the curtain was broken so we couldn’t enjoy the view. The shower was huge but the water pressure was not.

Leisure Family

8/10

Excellent

12 Aug 2025

Robert

The staff very helpful and pleasant

6/10

Pleasant

09 Aug 2025

Verified traveler

The Hotel itself was fine. We didn’t like the cost of PARKING AND the parking is offsite, it’s about a block away which is just ridiculous. Also, there wasn’t a swimming pool, which was a bummer for the kids.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Tashia

I had a fantastic stay at this hotel! The room was not only immaculate but also incredibly comfortable, making it a true delight. The rooftop area was a highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to! highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to!

Leisure Family

8/10

Excellent

27 Jul 2025

Judy

12th floor smells like mildew

Business_and_leisure Family

8/10

Excellent

23 Jul 2025

Faren

The rooftop area had great view and the continental breakfast was accommodating for all palates.

Leisure Family

10/10

Exceptional

21 Jul 2025

Anitra

The staff, the rooftop bar, and the amenities.

Leisure Family

8/10

Excellent

20 Jul 2025

Jasmine

Nice stay

It was good. I only slept there.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Kandis

Reasonably priced, great location, clean and friendly staff.

Leisure Self

10/10

Exceptional

02 Jul 2025

Ashley

Very nice stay

I went for business with 2 work friends. It was very clean, spacious and the beds weee comfortable. We loved the kitchenette and the bathroom was very clean. We also enjoyed the views from the roof! We would definitely stay here again!

Business

10/10

Exceptional

25 Jun 2025

Verified traveler

The only hip up was the bugs - it was only two; however, that was not good. It made us think about my next stay. I did tell the lady at check out (Fannie).

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Patrice McMahon

Perfectly situated with great service

The service and the place was great. Close to a whole foods, good coffee. As a solo traveler, I felt very safe.

Self

10/10

Exceptional

17 Jun 2025

Barry

Excellent

Business Family

10/10

Exceptional

08 Jun 2025

Alina

Excelente experiencia. Nos encanto la ciudad y muy bueno el hotel. Execelente servicio y amabilidad de todos los trabajadores.

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Elida

The only inconvenience for others would be that you have to walk 2 blocks to the parking lot if you are traveling by car. We didn’t mind. The rooftop view of the city is nice. The room was spacious, clean and comfortable. The breakfast had everything. That was my favorite. Kendrick was so helpful.

Friends_and_family Friends

8/10

Excellent

01 Jun 2025

Erika

The property is well located. Close to many attractions. If you have a car, parking through the hotel is expensive (better try apps which will give you more affordable options). The staff was courteous and attentive. The breakfast is just ok. The room was comfortable and spacious although the bathroom needs some handrails to accommodate guest with mobility issues.

Leisure Family

8/10

Excellent

25 May 2025

Darion

Overall great

Overall the stay was pleasant. Only thing i wish this site offered is dinner on site.

Partner

8/10

Excellent

07 May 2025

Dennis

Room for improvement.

Room cleaning every other day sometimes without changing washcloths. Laundry machines were about 80% inoperable as were the dryers. They were located on the 14th floor but if you needed detergent and softener you had to go down to the front desk on the first floor.

Partner

10/10

Exceptional

05 May 2025

Maria

The Front desk staff was Excellent, actually everyone was very friendly, professional and Helpful. Rooms were clean, Large and very comfortable Good location, very quiet, great stay

Leisure Family

8/10

Excellent

11 Apr 2025

James

I think what was unique was the bar and workout facility as well as the rooftop patio all on the 14th floor. Very nice and we utilized it often and throughout the week. The property was clean and the staff was excellent however the location is not ideal. It’s noisy and the area is below average. We had a great time overall, four star experience.

8/10

Excellent

21 Mar 2025

Diego

Ok