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Element New Orleans Downtown

New Orleans - LA · United States

221 O'keefe Ave.View location

8.8/10Excellent303 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Condition9.4/109.4
Amenities8.8/108.8
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Element New Orleans Downtown

With a stay at Element by Marriott New Orleans Downtown in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 7 minutes by foot from Bourbon Street.

This hotel is 0.6 mi (0.9 km) from Caesars Superdome and 0.6 mi (1 km) from Caesars New Orleans Casino. Make yourself at home in one of the 216 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Minimal age
    21
  • Optional fees
    • Covered valet parking fee: USD 52 per day (in/out privileges)
    • Pet fee: USD 150 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Late check-in fee for check-in between noon and 2:00 PM

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Canal Street 0.3 km / 0.2 mi
The Roosevelt New Orleans 0.3 km / 0.2 mi
Immaculate Conception Church 0.3 km / 0.2 mi
Joy Theater 0.4 km / 0.2 mi
Saenger Theatre 0.4 km / 0.3 mi
Tulane University School of Medicine 0.5 km / 0.3 mi
Storyville 0.5 km / 0.3 mi
Bourbon Street 0.5 km / 0.3 mi
Southeast Louisiana Veterans Health Care System 0.6 km / 0.4 mi
Royal Street 0.6 km / 0.4 mi
New Orleans Musical Legends Park 0.7 km / 0.4 mi
The Sazerac House 0.8 km / 0.5 mi
New Orleans Jazz Museum 0.8 km / 0.5 mi
Lafayette Square 0.8 km / 0.5 mi
Decatur Street 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 216
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Secure parking
  • Laundry service
  • Lift access
  • Breakfast
  • Breakfast buffet
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ACCESSIBLE SMOKINGSUITE • ACCESSIBLE SMOKINGSUI.H6-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    SUITE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Executive roomDOUBLE • Accessible Executive roomDBL.H6-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    DOUBLE Accessible Executive room

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Element New Orleans Downtown

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Element New Orleans Downtown

8.8
Excellent
303 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Condition
9.4 /10
Amenities
8.8 /10
75 reviews shown
8/10
Excellent
03 Aug 2026
Hyrick
Nice new hotel in downtown New Orleans. Staff was really helpful
10/10
Exceptional
02 Aug 2026
Jeremy
The best!!
8/10
Excellent
01 Aug 2026
Tameeka
Staff was friendly and professional!
6/10
Pleasant
24 Jul 2026
Charles
Clean room, comfy bed. Ac started not wanting to cool around 145am.
10/10
Exceptional
24 Jul 2026
Arielle
10/10. Would definitely stay again when returning to New Orleans.
8/10
Excellent
21 Jul 2026
Scheryal
Staff was very welcoming and personable
Family
10/10
Exceptional
20 Jul 2026
Jerome
Nn
10/10
Exceptional
19 Jul 2026
Kendra
Amazing stay. I arrived later than my the day I reserved for and Michell was a big help to me.
Friends
6/10
Pleasant
18 Jul 2026
Denis
We had two one bedroom suites. One was in a much better condition. Second one was dirty, with big spot on the carpet, no hooks in the bathroom, some wear and tear. Breakfast options were limited. Reception staff Michelle gave us the wrong room two times when we were checking in. She also made it look like it was us who didn’t know what we want while we were simply trying to get the room we initially booked.
Family
8/10
Excellent
12 Jul 2026
Chanta
Nice rooms clean and friendly staff. No pool and they were still renovating but very close to everything, walking distance
Partner
10/10
Exceptional
12 Jul 2026
Joanne
One word describes this hotel EXCELLENT
Partner
10/10
Exceptional
11 Jul 2026
Samuel
The only thing i didnt like was that although expedia said i was paid in full the hotel said said i still owed 15 dollars. Parking was 50 dollars also
Friends
10/10
Exceptional
11 Jul 2026
Lester
The bed
Partner
10/10
Exceptional
08 Jul 2026
Maria Lourdes Victoria
Breakfast was good. Rooms were huge and very very clean! Location is excellent!! Our family enjoyed our stay here. This is a beautiful hotel - very clean, new hotel. You are close to everything. We were here for a basketball tournament - We from San Fo. We love that everything was walkable food- restos- supermarket- etc. Having laundry on site was helpul. Staff was very nice. They checked us in early!! Love this hotel!
Family_with_children
10/10
Exceptional
07 Jul 2026
Ashton
Room Was Clean & Staff Was Very Helpful
Partner
10/10
Exceptional
05 Jul 2026
Shantari
The cleanliness of the room was superb and the view of the city was more exciting
Partner
10/10
Exceptional
30 Jun 2026
Phillipe
This hotel is a gem and the staff was very friendly. We even met the sales and marketing director at breakfast greeting guest! The team knows how to take care of guest. My only thought is breakfast can use an uplift Marriott. Visually nice but food carts and dried eggs… the happy hour beer, fresh fruit water and coffee made up for it.
Business
10/10
Exceptional
30 Jun 2026
Anthony
The rooms are amazing, the entire property was clean smelled great. We loved the refrigerators in eat room and the microwaves , the staff was absolutely exquisite they were all soo polite and helpful Cimmie, Angela, and the entire valets were so helpful and customer service driven this acc66 made our family reunion an wonderful event for the entire weekend!
10/10
Exceptional
29 Jun 2026
Widlyne
Everything was amazing, except for the toilet issue. I would definitely stay again. The bed was very comfortable.
Self
10/10
Exceptional
28 Jun 2026
Christal
The room was very clean and housekeeping staff came every morning. The room had a kitchenette with a mini fridge, microwave, faucet, metal utensils, bowls and plates. There was also a closet with an ironing board and iron. The complimentary breakfast didn’t have much variety but it was still good. The whole property was very clean and modern. The front desk and valet staff were nice and friendly as well and greeted us. I would definitely recommend and I would stay at this hotel again. It was a really nice experience.
Partner
8/10
Excellent
28 Jun 2026
Tiquita
The pro
10/10
Exceptional
26 Jun 2026
Marlene
Very please with the Staff, ammenities, clean, quiet, breakfast, location. will definitely go back to stay at 11 Element. The whole staff was very helpful and friendly and the price was perfect.
Partner
10/10
Exceptional
23 Jun 2026
Kristopher
We stayed 1 night at this property. We valet parked, there was a long section of road marked off for valet parking. The attendant took care off us immediately. Check-in went smooth. The room was very nice and clean with a view of the city (mostly buildings). The hotel uses floors 10-17 for rooms and floor 3 has the fitness room. The bathroom was large and had excellent water pressure. The shower got hot fast and stayed hot. The hotel was within walking distance of everywhere we planned to go so it was very convenient. The complimentary breakfast has some grab and go options and also a kitchen to provide cooked options. Overall we would very likely stay here again.
Partner
10/10
Exceptional
23 Jun 2026
Lindsley
Great hotel
Partner
10/10
Exceptional
19 Jun 2026
Brittany
I booked this hotel for my daughter’s birthday and I’ve never been to the property before. The staff was extremely helpful and professional, I had a little trouble opening our room door and the ladies at the front desk came up to make sure everything worked out for us. I will be booking again.
10/10
Exceptional
16 Jun 2026
Margaret
Amazing staff spacious extremely clean and quiet close to everything
Partner
10/10
Exceptional
15 Jun 2026
Lamontraye
Great location, clean spacious rooms
Partner
10/10
Exceptional
13 Jun 2026
Ilana
I liked the yogurt corner and happy hour appetizers. Another special touch is 3 kinds of herbal tea available at 8 pm. We walked daily to the WWII museum and also to the French Quarter. Rodrigo from the reception was very helpful and even remembered my name. We stayed for 6 nights
Family_with_children
10/10
Exceptional
11 Jun 2026
Dedrick
Great location, updated room, clean, and great staff. Great staff - great breakfast!
Partner
10/10
Exceptional
08 Jun 2026
Brenda
I enjoyed this hotel. The rooms were clean. Smelled good. Our room had everything we needed. It was nice. I’ll stay again.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Wendy
It was amazing
10/10
Exceptional
08 Jun 2026
Natalye
This was an amazing establishment. Very clean and the staff were very polite. The view from the 17th floor was the best thing I’ve ever seen in my life. A little Scary being up that high but very beautiful up there! I was one block from bourbon street. I have the opportunity to have a personal tour guide Saturday night and the bell man ensured me that I was safe and in good hands!!!! The breakfast was okay! I felt with a personal chef we could actually have a decent breakfast, especially since we’re paying a lot of money and it’s by the Marriott! But every thing else was extremely wonderful!!!!
Family_with_children
6/10
Pleasant
31 May 2026
Genesis
This property was ok...nothing to special
10/10
Exceptional
30 May 2026
Oscar
Cerca a todo, buena ubicacion
10/10
Exceptional
29 May 2026
Lourdes
I enjoyed my stay!

The room was excellent and very clean

The staff was nice and helpful

They had a wine and cheese happy hour one day

Another day tea time

Fruit infused water in lobby very refreshing

Free continental breakfast

I would definitely recommend this hotel!
Friends
10/10
Exceptional
28 May 2026
Cherrie
This hotel exceeded our expectations. The room was beautiful and comfortable, breakfast was delicious, and the entire staff went above and beyond to make us feel welcome. Desia room upgrade was such a thoughtful touch, and the added amenities like infused water and evening wine and cheese made the experience even more special. A special thank you to the security staff member who kindly shared his umbrella with me. Exceptional hospitality all around. Thank you for making our first New Orleans visit amazing!
Friends
10/10
Exceptional
28 May 2026
Maureen
Excellent choices at breakfast. Great coffee! Wonderful view from our 13th floor window. Very spacious room. Can't fault this hotel.
Partner
8/10
Excellent
26 May 2026
Fahmida
The staff took my loose cash I had left out amongst all my stuff while I was out for the day so that was crazy. Room didn’t have a single full length mirror and that also sucked. Other than that everything was great.
Friends
10/10
Exceptional
26 May 2026
Kenya
My suite was really nice; staff was helpful and friendly. Stayed one night for a girls' night in. Only problem they need to move furniture and vacuum more often and have more variety for breakfast.
Friends
10/10
Exceptional
25 May 2026
stephanie
The hotel was beautiful and the staff are extremely friendly!
Partner
10/10
Exceptional
25 May 2026
Kha'Najah
Staff was very accommodating
Partner
10/10
Exceptional
19 May 2026
Danielle
Breakfast was very selective not a lot to choose from
6/10
Pleasant
18 May 2026
Cheany
Clean well kept hotel. Room was nice and comfortable from bed, temperature, to shower. Breakfast spread could have been more of a better selections
Friends
10/10
Exceptional
17 May 2026
Kirk
Great hidden gym and super clean & spacious!
Partner
10/10
Exceptional
17 May 2026
Robert
The rooms were very nice! Very clean and surprisingly large. I really enjoyed the breakfast. The chocolate croissants were delicious! The best part of the stay was the staff. They welcomed you there every time you walked in the door. Roberto was exceptionally helpful. He ensured all of our needs were met.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Mona
Great location to stay. For the most everything is in walking distance. Only issue was there wasn’t enough mirrors
8/10
Excellent
15 May 2026
Dante
The room was spotless, and the staff was incredibly friendly and helpful. However, the breakfast could have been improved.
Partner
10/10
Exceptional
14 May 2026
Jennette
The Element is a great hotel. Stayed here for six nights in April/26. Location was great-2 blocks from Canal St., beautiful outdoor sitting space, staff very helpful and friendly, very nice clean rooms, wonderful free breakfast, coffee available 24/7. Nothing negative to say. Highly recommend.
Family
10/10
Exceptional
12 May 2026
GEORGE
Clean.. nice staff.. they don’t do business with PayPal credit card..
10/10
Exceptional
12 May 2026
Allen
Everything was fantastic! Great value. would stay again in a heartbeat.
10/10
Exceptional
11 May 2026
Brianna
A Higher-End Experience on a Budget!

We stayed for a week and paid less than $1,000, but the service and overall atmosphere felt like it could easily have been a $1,300+ luxury stay. The O'Keefe Street location is incredibly convenient, and the room we were placed in was lovely.

Because we planned to spend the majority of our time \"outside\", we didn't need a property with tons of extras (pool, bar, gameroom, sauna, or whatever else people think they need). This hotel was literally like being at our own home in CA. On-site laundry facility, clean, cozy, spacious rooms, and a simple but good starter breakfast the morning before downing daiquiris all day (lol).

The staff was also super wonderful—they even had a \"just because\" selfie booth for guests and a wine/cheese social hour. Fresh tea and infused water in the lobby, daily, were the cherry on top.

If you want Southern Hospitality without breaking the bank, stay here!
Partner
8/10
Excellent
10 May 2026
Richelle
Convenient location combined with clean, functional, comfortable and spacious rooms. That's the positive. As for the negative? Breakfast that ends at 9am (9:30am on weekends) in a city like New Orleans - and especially during an event like Jazz Fest? Pffff. Out of the 12 days I stayed there, I managed to have my \"free\" breakfast only once. The fire alarms are still going off (twice early one morning after a late night out - annoying to say the least) because there is construction happening on the upper floors of the building (they're building a luxury Fairmont hotel). Housekeeping was patchy. I had to constantly remind them to do something as simple as empty the trash or provide me with fresh towels. The \"free\" wine and cheese afternoons... Sometimes you'd find nothing and they'd say that they'd run out, hadn't had time to replenish and oh well (they didn't plan accordingly). The laundry was handy but a 28 minute cycle didn't wash very well. As for the front desk staff - definitely need more training and maybe just worldly experience dealing with customers. Some were pleasant enough, others were nonchalant or clearly repeated what they'd learnt in the training manual without knowing the meaning of what they were actually saying. No one seemed efficient, everything took a loooooong time. It took me 45 mins to check out. I would stay here again if I found a reallllllly cheap deal, otherwise, for the hassle I experienced during my nearly 2 week stay, it's not worth it.
Self
10/10
Exceptional
07 May 2026
Jo Turner
I would stay here again and recommend to family and friends for sure!
Family
10/10
Exceptional
04 May 2026
Ashauntee
Clean spacious rooms. Very nice location
Partner
4/10
Poor
04 May 2026
Bao
I stayed here for 3 nights. I paid for a studio room which was on the 18th floor and it's costly. I'm not complaining that it's costly but for what I paid, I expected more. The room is spacious, no weird smell. The entire place has ONE mirror and it's the bathroom sink. The bathroom floor looks like someone walk dirty shoes all over it(it's the stain from whenever they build the place I guess). I used ONE night valet parking and it's $53/night, upon checking out they were trying to charge me for 3 nights which I denied, and it tooks them a while to call people to figure it out. Our door doesn't open one night and we had to go down to the lobby three times, they exchanged the key card etc. This one young female staff did NOT bother to identify people and just gave away our room key card (initially misheard me saying my room number and still proceeded to gave away the key card to a different room... meaning anyone can come and claim whatever room key card doesn't work, get a key card and access whatever room they want?). Housekeeping came on the 2nd morning, and they left our door OPEN !!! Unbelievable. We can definitely hear everything outside of the room. I asked my friend a few times if it's the toilet flushing sound from other rooms that I heard. Yup! Overall, this is the worst Marriott I have ever stayed at. Also they charged some Expedia fee when I checked out (or a fee that Expedia didn't cover??). There was an older female staff that was nice.
Friends
10/10
Exceptional
04 May 2026
Cassandra
We stayed for a week (tues-tues) for jazz fest and have really nothing bad to say about the hotel! It was clean and spacious. Gym was more than adequate. Had house keeping once and she did a great job. Front desk was polite and greeted us coming and going. The tea time and happy hour with free beer/wine was a nice surprise. Our view was kinda of blah, faced the back of a parking structure but really that was my only disappointment. I would definitely stay again for the price. ( had no water issues and zero fire alarms, just one tornado warning haha) Maybe another person helping prepare breakfast. Took a long time to get a Hot plate, but plenty of grab and go options.
Partner
10/10
Exceptional
03 May 2026
Margaret
Beautiful spacious very clean friendly staff
2/10
Poor
03 May 2026
Robert
Want to get breakfast on Sunday and they didn’t have eggs I said could I just get a couple scrambled eggs, mate the response behind the counter with we don’t do eggs today who doesn’t have eggs at breakfast time
Partner
8/10
Excellent
02 May 2026
Desmond
Overall our stay was very good once we got past the hiccup with checking-in. Even though we had paid all fees upfront with Expedia the hotel tried to charge us additional taxes and fees without clearly disclosing why? I had to insist that management do so. At first it was a intense exchange with management insisting they do so. Once, we were in our room, they did reach out with a cooler and more helpful tone. However, I messaged Expedia Help and they were able to resolve the issue, so upon checkout, no additional chargers were requested or require out of pocket.
Partner
10/10
Exceptional
29 Apr 2026
Maria
The daily breakfast was varied. The room and hotel was clean, modern and welcoming. It is a walking distance to the French Quarter and restaurants. Highly recommend and would return.
Partner
10/10
Exceptional
29 Apr 2026
Cindy
Studio room was an excellent choice & the hotel was close to everything. Super clean, great views, friendly staff, quiet rooms and felt very safe.

An unexpected downside was upon departure, the hotel charged an additional $88 total per room for a 5 night stay on top of Expedia's $112 total tax for both rooms, saying it was an undercharged tax fee.
Friends
10/10
Exceptional
28 Apr 2026
paul
Property is only a few months old. Beds were great. Space was nice and very large windows. Good location - a block or so away from all the loud excitement. Staff nice and helpful.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Micole
loved it! I will be coming back!
10/10
Exceptional
27 Apr 2026
Anthony
Great stay at this brand new hotel! Super clean, great room, the staff was friendly and helpful.
Friends
10/10
Exceptional
27 Apr 2026
Grant
Good breakfast good location nice hotel
Self
10/10
Exceptional
27 Apr 2026
Stephen
Staff was great! Clean rooms . Will be back
Partner
10/10
Exceptional
26 Apr 2026
Condreda
The room size was comfortable, and the floor-to-ceiling windows were a great touch, offering beautiful city views. The staff truly stood out, providing exceptional hospitality and friendliness throughout our stay. Breakfast was enjoyable, though it could benefit from a bit more variety. The hotel’s location is excellent, within walking distance of the French Quarter, Bourbon Street, and Canal Street. The only drawback was the city noise, but we were able to manage it using soundscapes on YouTube. I would definitely stay here again and would recommend it to others.
Partner
10/10
Exceptional
26 Apr 2026
Lita Valerie
Nice stay !
Partner
10/10
Exceptional
24 Apr 2026
James
There was no ice machine. The desk clerk was very helpful and got some for me from the kitchen.
Self
8/10
Excellent
24 Apr 2026
Kiona
The property was very clean to include lobby areas, hallways and the rooms. The breakfast was limited as they didn’t have meats during my 4day stay but did serve your typical continental breakfast options otherwise. I did NOT like that the room did not have a mirror outside of the bathroom as there is nowhere to look at your full body when getting dressed which was extremely annoying since the bathroom mirror is waist up access. Otherwise I loved the hotel, the location and the service of everyone.
Friends
10/10
Exceptional
24 Apr 2026
Ashley
A truly wonderful hotel in a great location for seeing all the sights
Partner
10/10
Exceptional
22 Apr 2026
Robin
Breakfast was handy and location was great. Staff were friendly and helpful. Room was spacious and clean and fresh.
Partner
10/10
Exceptional
22 Apr 2026
Christal
Very nice and will def stay again.
Family
8/10
Excellent
21 Apr 2026
Martin
Rooms were extremely clean and well maintained.
Breakfast was limited to those of us that are carnivores, many vegan and healthy foods served.
Staff and valet personnel are extremely polite and helpful.
Partner
4/10
Poor
21 Apr 2026
Charlotte
Breakfast is just average, Most of the staff was nice but two of the women at the front desk are just awful. The room was fluffed every day, not cleaned just fluffed, better than nothing. Manager tried,I guess to make things better, but it wasn't enough for the way the check in was handled by the older woman at the front desk. She made this a bad place to be for 5days. I was made to feel unwelcome, she told me I would just have to figure it out and find a new hotel. This all because she refused to believe she was putting in a bank card number wrong. Only thing done to \" make it right\" was to still charge me extra money after we left.
Family_with_children

Location & surroundings

Element New Orleans Downtown
221 O'keefe Ave., New Orleans, United States

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