Name: Bienville House
Address: 320 Decatur Street, New Orleans, 70130, US

10/10

Exceptional

04 Aug 2026

Dariusz

Beautiful and homey. It’s accessible to everything.
Pretty quiet at night. Staffs are very friendly and easy to talk to.

10/10

Exceptional

01 Aug 2026

Stuart

We had a wonderful stay. The staff, especially the front desk staff, were extremely accommodating to our myriad requests. The hotel itself is a solidly 4 star facility with an antique / shabby chic vibe that perfectly matches the city it resides in. The hotel however is thankfully run much more efficiently than the city it resides in. Many Michelin worthy restaurants within walking distance.

6/10

Pleasant

01 Aug 2026

Heidi

Our room was very hot from the moment we arrived. The lady at the front desk when we arrived and departed was not very helpful, but they other days the staff was amazing.

6/10

Pleasant

31 Jul 2026

Kevin

Our stay was upsetting. We have stayed in the past and had a great experience, but during this stay the staff were smoking at the valet counter, failed to clean the room when requested, and we were unable to receive towels. When leaving it took over an hour to receive the car from valet parking. Some of the staff were really nice and helpful. But this was hit or miss. It seems like the hotel is under different management than on our last stay. We had 4 in our room and were set up with three towels and had to request an extra towel every day. We were told that’s how the rooms were set up. We went with multiple families and all had towel issues. It’s like the staff were set up to fail.

8/10

Excellent

27 Jul 2026

David

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6/10

Pleasant

27 Jul 2026

Allison

The room was very dirty the bathroom mirror was absolutely dirty so was the shower as well, and the towels were stained … but it was a nice room and good area to stay in

8/10

Excellent

23 Jul 2026

Charlotte

Great location!!!

10/10

Exceptional

21 Jul 2026

Polett

We loved the location and hospitality! The hotel is beautiful!

Partner

10/10

Exceptional

21 Jul 2026

Azizah

This was our first time in NOLA and we had such an amazing time!

We loved our room. It had everything we needed and was incredibly spacious for just my husband and I. We had a balcony that overlooked the courtyard and our windows had a view of the river. This is a historic property but it was so well maintained. There was no noise from the neighbors and the bed was so comfy.

One thing to be aware of is the steamboat whistles that took us by surprise because they were so loud. Bienville was just outside of all the hustle and bustle but, everything is within walking distance.

Partner

10/10

Exceptional

20 Jul 2026

Stephanie

This was an mazing property and very cool. The beds were also extremely comfortable.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Katherine

Beautiful hotel, staff was kind but stressed out (it didn’t seem like there were enough working). Charming little pool was perfect. Checkout was unpleasant as I was told I could not get a cup of free water since it was not yet 7am (although the water was prepared and out).

Pet

10/10

Exceptional

14 Jul 2026

GARY

Perfect location walking distance to most sites and sounds. Nice and quiet facility with excellent \"sister hotel\" swimming pool nearby.

Family_with_children

6/10

Pleasant

13 Jul 2026

ROBERT

AC did not work in the room. Carpet in room was very frayed. Towel rack in bathroom was falling off. Beds are very small. Television did not work properly. Only one small elevator that held six people, only 2-3 people if they had a bag. Elevator was approx. 85 degrees inside. Waited almost one and a half hours for my car to be brought from the Montleone hotel when I was checking out. Extra hold for $24.66 on my credit card showed up at 2:00am the first night which the manager could not explain. The pending amounts are still shown on my credit card two days after checking out. I will never stay at this hotel again and would not recommend it to anyone.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Michelle

Pool was absolutely amazing. Great room options. We got the room with a sun deck. 10/10

Family

10/10

Exceptional

12 Jul 2026

Ashley

Beautiful historic hotel I’m great location. Staff was wonderful!

Partner

10/10

Exceptional

12 Jul 2026

Tailore

This place is beautiful and the staff is amazing. I stayed in the king suit saloon with a private balcony and it was amazing. Great decor and location. I wish I could retire here. Can’t wait to come back.

Partner

8/10

Excellent

11 Jul 2026

cain

The hotel staff was awesome and Ms. Cynthia was extremely helpful along with the other staff. Everything was good with the room with the exception of the slanted floors . Bed was comfortable and surprisingly noise level was low. The last night there was an issue with the electricity no fault of the hotel however we was out of electricity from about 11p.m to 6 a.m the next day. Other than that everything went well. I recommend this hotel if you want to be close to everything but still have peace and quiet and the staff is great!

Family

10/10

Exceptional

11 Jul 2026

Michelle

Great location, clean rooms, fantastic staff!

Partner

10/10

Exceptional

10 Jul 2026

Noelle

Such a beautiful, historic property in the heart of the French Quarter. Walkable to everything and onsite, valet parking available. The staff was very courteous and professional and held our luggage for us so we could go and enjoy lunch until our room was ready. Our beds were very comfortable and despite the central location, our patio room was very quiet. We only had one night here, but sure wish we could have stayed longer!

Family

2/10

Poor

09 Jul 2026

Cassie

The front desk staff are rude. They ignored guests on several occasions. Our door keys were not working so we went back down to the desk to let them know and one followed us back up and tested them several times and they worked once out of several and they said they were fine. We were later locked out of our room because the lock batteries died. The one elevator doesn’t work consistently. The power went out for 6 hours during the night and there were no alerts or updates. We asked for a credit and were ignored.

Family_with_children

10/10

Exceptional

09 Jul 2026

Andrea Ximena Garcia

We had a great time at Bienville House. The location was ideal for us - a short walk to Jackson square and Bourbon St. Yet, still a couple blocks down to stay away from heavy noise. We especially loved getting a balcony - really enjoyed sitting outside having a drink after sunset. The staff is incredibly kind, always made sure if we needed anything and where happy to help. The tiki bar downstairs also has great food and drinks. It is across the street from the fire station, loud alarm was really only heard one early morning, the walls managed to be thick enough to drown the sound, and even so it is something out of anyone's control. Genuinely a great experience.

Partner

10/10

Exceptional

08 Jul 2026

Earl

Stay was excellent.

10/10

Exceptional

07 Jul 2026

Sandra

Great location off Bourbon Street which was an advantage to avoid the noise. Close to waterfront and Bourbon St. Parking was very pricey but the parking attendant was very attentive when we needed our car. The bed was very comfortable and the room spacious and very clean.

10/10

Exceptional

06 Jul 2026

Iris

First time staying at a boutique hotel and it was wonderful. The room was so nice and comfortable and the air conditioning did not disappoint. The front desk staff on both shifts were the friendliest people ever! The power went out in the French Quarter while my daughter and I were there and they walked us up to our room with flashlights to make sure we got in safely and offered guests cold water while they waited in the lobby. This is a perfect location near everything including the trolley, boat rides, casino, and French Market. It’s also a nice and quiet place to stay. The only drawback is the doors to the bathroom do not allow any privacy as far as sound. You will hear everything that is going on in the bathroom!

Family

10/10

Exceptional

03 Jul 2026

Edmund

Very friendly staff, and very clean quiet room.

Business

10/10

Exceptional

02 Jul 2026

Chris

Fantastic location in French Quarter. Staff were so friendly and welcoming. The beds were real comfy. Spotless room. The coffee provided in the morning was tasty. Loved this hotel. Want to stay again.

Family

10/10

Exceptional

01 Jul 2026

WILLIAM

Very good stay in the heart of the French Quarter. Near good music bars and a fantastic Korean fusion restaurant called Sun Chong.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Samuel

Incredible. Cant recommend enough

Partner

10/10

Exceptional

29 Jun 2026

Austin

The hotel was perfect! Close to everything, and not too noisy!

Partner

10/10

Exceptional

29 Jun 2026

Diane

Loved the location of the property, friendly staff and clean rooms.

Family

8/10

Excellent

29 Jun 2026

Melonie

This was a lovely hotel. Friendly, helpful staff. The room was really nice, very clean, roomy bathroom, and great AC (it was quite hot while we visited). The lobby seating area was nice, but they could do a better job of keeping the cold water stocked- over the few days we were there, every time I tried to get a cup of water, the container was empty. The lobby and elevator were also quite warm, but the room was cool. This hotel was less noisy than other places we have stayed in the French Quarter, although there was still late night street noise. We stayed in a suite, and I was surprised that there were no towels, napkins, tissues, or a trashcan near the kitchenette area. Having said that, there were plenty of coffee pods and creamers. Overall, a lovely place to stay, and we would book here again.

Partner

8/10

Excellent

29 Jun 2026

Carey

Property was quaint and historical. Rooms were nicely furnished and well-stocked.
Location was excellent.
Price was reasonable.
Check in was disappointing (room was not ready until a half hour after check in time).
Valet parking was horrible. Wait time was over an hour upon check out, which negatively impacted our travel that day.
Hotel seems to have a problem with front desk support (frequent absences / not answering the phone), maid service (rooms not ready), and valet service (one valet to support off-site parking).

Partner

10/10

Exceptional

27 Jun 2026

John

Great quiet spot close to bourbon st! Definitely recommed.

Partner

10/10

Exceptional

26 Jun 2026

Timothy

Nice room and balcony

Partner

10/10

Exceptional

25 Jun 2026

Stephanie

Clean room, was nice to see maintenance going on while we were staying there, showing they take pride in how they look.
Staff were extremely welcoming and helpful, loved the valet service. Tiki bar on site was incredible, excellent food a cocktails and the most welcoming staff.
Air conditioning throughout the building was great but did cause some condensation in the room.

Partner

6/10

Pleasant

23 Jun 2026

John

It is an amazing place but the valet situation is rough if you have never been there before. If no one is there to take your keys you need to go inside and check in and the actual person who checks you in will leave the desk and go outside to give you a valet ticket and tell you where to park.
This is not normal compared to any place I have been before and very disorganized.

Partner

10/10

Exceptional

21 Jun 2026

April

Excellent!

Friends

8/10

Excellent

17 Jun 2026

Ace

I stayed at the Bienville House many nights back in the 80s and 90s. I was hoping to experience the same sort of hospitality that I have in the past. I was very disappointed. The valet and the front desk were nonchalant and disinterested in making any sort of positive impression. The location is great but that's about all the nice things I can say about the BH these days. I will give them another try one day.

Partner

10/10

Exceptional

16 Jun 2026

Shana

5 stars

Partner

10/10

Exceptional

14 Jun 2026

David

Every thing was great

10/10

Exceptional

11 Jun 2026

Danish

Well kept place. Very charming, clean, friendly staff. Bed was comfortable and slept great.

10/10

Exceptional

11 Jun 2026

Victor

Very friendly and helpful staff. And great location

Partner

10/10

Exceptional

09 Jun 2026

Willie

The hotel was great. Room and shower was wonderful

Partner

8/10

Excellent

07 Jun 2026

Mark

Staff was friendly and excellent. There is a tiki bar on the first floor which closes at 10. Great drinks and fun vibes. Fantastic location close to everything. Our room was comfortable and clean. We were on second floor. Pillows and quilt were so comfy! But…the walls are thin. Maybe because we were in one of the rooms that has an adjoining door but we could hear the family next to us and everyone walking along the hall. The room upstairs must’ve had flooring and the people staying there were moving around the furniture. Now, my husband and I were partaking in all the adult drinks but we were aware enough to hear all the goings ons. In summary: stay here if you plan on being on the top floor, are a great sleeper, will pass out after a night out, or have ear plugs.

Partner

10/10

Exceptional

07 Jun 2026

Kendall

Clean room and amazing staff!! Highly recommend

Partner

8/10

Excellent

06 Jun 2026

Wilson

Rooms we beautiful but our room was a little warm. Air was turned all the way down but didn't cool the room off. Only other complaint would be the ice machine on the second floor did not work so you had to go to a different floor to get ice.

Friends_and_family Friends

8/10

Excellent

06 Jun 2026

Lenore

Great location, friendly staff not many amenities on site and the building was historic.

Family

10/10

Exceptional

05 Jun 2026

vu

This hotel had a unique charm to it. It suited all of our needs. Beds were very comfortable, atmosphere was perfect.

Partner

8/10

Excellent

05 Jun 2026

Jana

We recently stayed at Bienville House and booked two rooms for our family. The staff was one of the highlights of our stay—everyone we encountered was extremely friendly, helpful, and accommodating.

There were a few drawbacks, however. When we arrived, one of our rooms was not ready and still needed to be cleaned, resulting in about an hour wait. We also booked a Sundeck Room expecting some type of view, but unfortunately our room overlooked a wall. The rooms did not have a microwave, which would have been convenient for families.

Housekeeping could have been a little more thorough, as we found candy wrappers under one of the beds. In addition, the water pressure in one room was fairly weak.

If you're driving, be aware that valet parking is at a sister property, so plan on waiting approximately 15–20 minutes each time you need your vehicle.

Overall, the location and outstanding staff made for a pleasant stay, but there are some areas where the hotel could improve, particularly with room readiness, cleanliness, and setting clearer expectations about room views.

Family_with_children

10/10

Exceptional

03 Jun 2026

Nathan

We had an illness during our stay and the staff were very helpful and kind!

10/10

Exceptional

03 Jun 2026

Elizabeth

Everything about this hotel is 5 star! Great location, front desk so helpful, excellent tiki bar and the courtyard and pool so lovely!

Partner

10/10

Exceptional

03 Jun 2026

Iliana

Beautiful property. Will stay again.

Pet

10/10

Exceptional

01 Jun 2026

Lisa

Wonderful stay at Bienville House as always. Everyone there is so nice and very helpful. Great location, easy parking either with valet or across the street. Wish I'd had time to visit the swimming pool. Next time!

Family

10/10

Exceptional

31 May 2026

Garrick

AC worked great. Mattress on bed had a valley in the middle that you kept finding yourself rolling into during the night. Shower was good but the hand-held portion had the water pressure of an old cruise ship. Room had a great view of the river but street noise, especially cars playing loud music, could be easily heard.
Latitude 29 is a fun place with good food and drink. Reservations highly recommended for dinner or late night drinks because it is very popular. There is no breakfast options at the hotel.

Partner

4/10

Poor

31 May 2026

Mindi

Our room never got below 75°. We asked to have it fixed twice, but it only got worse. They did provide us with two box fans, but the room was still hot. We tried several times to go to the tiki bar, but they kept reserving spots at the bar and when we just tried to get a drink and take it with us we were told we had to order from the hostess. She wouldn’t stop taking phone calls and was so rude that we just decided to go elsewhere. The front desk ladies were awesome. All of them were very helpful and sweet. I also liked that they provided us with waters for a room. The hotel is charming, but I wouldn’t stay there again. I would consider the Hotel Monteleon for our next visit.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Diana Edith

Excellent location

Partner

10/10

Exceptional

31 May 2026

Ricardo

Great hotel and greater London!

Partner

8/10

Excellent

27 May 2026

Michael

When we checked in at midnight, we were told that there were 2 bottles of water in the room. When we got to the room we found a pile of towels in the bathroom, no water bottles but there were 2 empty bottles of water in the trash can with other trash. The room was clean but just not finished. The A/C worked but never got the room below 70, I found a box fan in the hallway on day 2 and that helped with the warm nights. The bar was cool with some great fun Tiki drinks. We got a room with a balcony over the pool, and it was nice and quiet, and the pool area was lovely. Overall, it was a nice hotel, they do not service the room everyday, so I had to find the housekeeper each morning to exchange our bath towels and we made the bed each morning.

Friends

10/10

Exceptional

26 May 2026

Michelle

Excellent location, great stay. Clean hotel, friendly front desk staff.

Friends

8/10

Excellent

26 May 2026

Matthew

Great location, good service, clean, rooms good size

Partner

6/10

Pleasant

26 May 2026

Brian

The staff work hard, but the hotel is woefully understaffed.

There was often just one person working the front desk and one valet. When the valet is off getting a car (which is often), then desk may be unoccupied as the desk worker is out in the loading zone or elsewhere. At check in, I was told to call 15-30 minutes ahead of needing my car; this was not enough time. I called 30-40 minutes before we needed to leave for my father's funeral and was told we wouldn't be able to get the car in that time (even after informing them of the circumstances)! There were several people ahead of us in the queue and just the one valet running back and forth. I had to hustle a few blocks over to the partner hotel and talk to several people there to finally get my car. By the time I drove back to the hotel to pick up my family, we were arriving late. Completely unacceptable. The hotel needs to advise guests that cars are off site and may take over an hour to be available.

The hotel also felt dated and in need of investment. The furniture in our suite seemed quite old, and the hotel didn't have additional towels 2 out of the 3 times we asked. The pullout couch was in poor condition and not serviceable as a bed for our child. The cleaning staff work to keep the hotel clean, but it generally feels ignored by ownership.

The Tiki bar at the hotel was nice and had a good vibe.

Family_with_children

8/10

Excellent

25 May 2026

Donald

Overall very good. Would have liked to have a continental breakfast. Also, we did not like the Tiki Bar menu and my drink was not good.

Friends

10/10

Exceptional

25 May 2026

Chelsea

Had a great experience. Will stay here again.

Friends_and_family Family

10/10

Exceptional

23 May 2026

April

This hotel was absolutely beautiful, right in the French quarter. The room and the hotel were very clean and the front desk staff were phenomenal. We had very significant issues with valet parking. Be aware that it can take a long time for them to bring your car to you because they park them at the hotel Monteleone. However, front desk staff (especially Diamond) were so helpful!!! I would absolutely stay here again.

Family

10/10

Exceptional

23 May 2026

BENJAMIN

Pool is off site at another hotel.

Self

8/10

Excellent

23 May 2026

Shelly

Nice location. Cute hotel. Friendly staff.

6/10

Pleasant

21 May 2026

Miguel

The room was clean but the beds were not queen size they were maby a full size, Im only 5'10\" and my feet were hanging off the end. The staff was rude, and then they charged $50 a night for parking, and the parking was about 2 blocks away in a shady garage. We also booked the hotel because it was pet friendly but then they told us pets are allowed for an additional $125 a night. The property itself was nice old New Orleans style. But We definitely will not be going back

Family_with_children

10/10

Exceptional

19 May 2026

Mia

Beautiful piece of history. Within walking distance of quarter jackson square flea market. Clean rooms friendly staff.

6/10

Pleasant

19 May 2026

John

Beautiful place. Amazing location (check out the beignet place right across the street). However. Paper thin walls. Like, insanely thin. Wife had a rough time sleeping.

Family

2/10

Poor

18 May 2026

Thuxoan

There was a MOUSE in our room. We reported to the staff when we checked out the next day (thank God it was the next day that w are checking out) and they did not even apologize.

Family

10/10

Exceptional

17 May 2026

Russel

Great location perfect to be in the French quarter but have a little quieter location

Family

10/10

Exceptional

15 May 2026

Annette

Beautiful, reasonable. Lots to do around the area

8/10

Excellent

14 May 2026

Alison

Large room, very clean, friendly staff. The property felt a little dated, but it is a historic hotel and in keeping with the French Quarter.

Partner

10/10

Exceptional

14 May 2026

Jeffrey

Fantastic hotel, right by the French quarter - cannot beat the room rates.

Self

10/10

Exceptional

13 May 2026

Margaret

Beautiful historic hotel near everywhere you want to go. Quiet location away from the mainstream but close enough to not make walking a chore. Staff were courteous and helpful. Room was clean and well appointed. I will definitely book a stay here, again.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Francis

We absolutely loved our three night stay at the Bienville House. We loved the location - walkable to virtually everything. Our room was awesome. Our 3rd floor balcony room overlooking the courtyard was spacious and all the little extras were a really nice touch. The hotel staff could not have been nicer. Thoroughly enjoyed our NOLA trip and the Bienville House was a large part of our vacation.

Partner

10/10

Exceptional

12 May 2026

Craig

They have valet parking but there is an hourly lot P402 one block away for slightly less. The hotel rooms are very nice. Convenient to the French Quarter restaurants and bars.

Partner

10/10

Exceptional

11 May 2026

Amy Elizabeth

The air conditioning worked great! We didn’t get to go to the bar because of the long wait. Maybe next time.

Partner

8/10

Excellent

11 May 2026

Robert

Room was clean, staff was helpful and air conditioning was fine. Hotel could benefit from a better bar/restaurant arrangement.

Family

8/10

Excellent

10 May 2026

Wendell

Good location, charming decor, comfortable bed, nice bar. We were with two other couples, two couples had inside rooms, no windows. The inside rooms needed more lights but had comfortable beds and nice bathrooms. The “outside” room was elegant with tall windows and long curtains and beautiful bathroom and a comfortable bed. BUT across the narrow New Orleans street from the room was a dance club that was quite loud till 2:00AM.
When we asked a cleaning staff person in the hallway for more toilet paper and soap, she said we’d have to ask the person assigned to our room. We told her we didn’t see anyone else on our floor to ask-the answer was the same. We asked at the front desk and were told we should stop by later by later and pick the items up.
We didn’t spend much time in our rooms and didn’t want daily service ( our stay was Wednesday to Tuesday) but by Saturday we wanted fresh towels. We asked at the desk and were told we’d have to wait till Monday. Crazy!
The one elevator was pretty small and somewhat slow. We often walked down the steps rather than wait for the elevator.
The bar TIKI BAR in the hotel was very nice. There is a parking garage right off the lobby.

Friends

8/10

Excellent

10 May 2026

Kevin

We recently stayed at this hotel after a 5-hour drive, and there were definitely some positives along with a few frustrating drawbacks. The staff were extremely helpful, welcoming, and genuinely hospitality-focused throughout our stay. Every interaction we had with the team was pleasant, and they did their best to accommodate guests and provide good service.
Unfortunately, the check-in experience was disappointing. After traveling for several hours, we were unable to check in even slightly early and had to wait until exactly 4:00 PM. That was pretty irritating, especially after a long day on the road.
Another downside was the lack of breakfast options on-site. There wasn’t even a simple continental option like muffins available, which was unexpected and inconvenient.
We also use a gym daily when we travel, so it was frustrating to discover that the fitness center is actually located at another hotel two blocks away. This detail was not clearly specified in the hotel information beforehand, and it would have been helpful to know in advance.
Overall, the staff made a strong positive impression, but the strict check-in policy, lack of breakfast, and off-site gym setup took away from the overall experience.

Partner

10/10

Exceptional

10 May 2026

Margaret

Great location, room service available upon request specifically

Friends

8/10

Excellent

09 May 2026

Keith

Air was excellent. Bar ok

Pet

6/10

Pleasant

09 May 2026

Pamela

Room was nice, but water pressure was very weak - made it hard to wash shampoo out of my hair. Our 4- day stay was too long to go with no housekeeping. We wake up early, but restaurants open later for breakfast. Would have appreciated the hotel providing breakfast items like they did in past stays.

10/10

Exceptional

08 May 2026

Patrick John Granahan

Second time staying here and we would absolutely stay here again. The hotel is clean, staff is friendly and helpful, and the hotel is blocks from Bourbon st, Canal st, and Jackson square. You do have to notify the front desk for housekeeping on a day to day basis if you want your room cleaned daily, not a dealbreaker for us.

Partner

10/10

Exceptional

08 May 2026

Eugene

Beautiful hotel in great location and the staff was very accommodating. Definitely will stay there again!

Partner

6/10

Pleasant

08 May 2026

Lauren

This is a lovely hotel and the staff is super friendly and helpful. I think the room you are given makes a huge difference in your experience. I was in an interior room, with no windows, next to the service elevator and the bed would vibrate at 4am everyday and the elevator ding at 5am. I saw some of the rooms around me and they were gorgeous and bright --much much nicer than my dark, not particularly lovely room. They wouldn't upgrade me or change my room but I also think they were fully booked. So keep that in mind when making your reservation --the more you pay for a room the nicer the room will be. But I do think I got the worst room in the hotel

Self

10/10

Exceptional

07 May 2026

EDWARD

The a/c was effective, but did not take advantage of the bar

10/10

Exceptional

06 May 2026

Anna

The front staff was wonderful…Always greeting us coming and going. They always quickly responded to our needs. The room was comfortable with tons of different sized and types of pillows on the bed. There were nice amenities in the bathroom. Our one issue with the hotel was the Tiki bar that was connected. I don’t know if it’s actually part of the establishment or not. The bartenders were awesome and made great drinks. However, the hostess was EXTREMELY rude and dismissive to polite questions. Another party in the hotel shared the same experience. This was not at all in keeping with anyone else who worked there and would not prevent me from returning. But we didn’t go back to the Bar. Horrible attitude.

Family

8/10

Excellent

06 May 2026

Peter

Just fine

10/10

Exceptional

06 May 2026

Ernest

Convenient to sites and restaurants.all within walking distance.. quiet place ...no street noise.... highly recommend

Self

6/10

Pleasant

05 May 2026

Stephen

- Check in time is 4:00 so if arriving mid day prepare for a long wait.
- No breakfast served on site. If you have an early morning activity planned you will have to find a restaurant serving breakfast.
- Housekeeping does not automatically make up the room. Requires advanced notification.
- Poor shower pressure

Partner

10/10

Exceptional

05 May 2026

Todd

Great stay all around

Friends

10/10

Exceptional

04 May 2026

Brad

I love the location of the property. Walking distance to everything we wanted to enjoy. The staff was very helpful and friendly. The room was clean and I love the sun deck for relaxing outside.

Family_with_children

10/10

Exceptional

02 May 2026

Robby

Very convenient like cared in the heart of the French quarter

Partner

10/10

Exceptional

30 Apr 2026

amy

The coffee bar did not offer tea

Friends

10/10

Exceptional

30 Apr 2026

Christina

All aspects of the hotel was great

Partner

10/10

Exceptional

29 Apr 2026

Jose

The room was clean and looks like newly renovated. Decent space and practical for 2 people and stayed for a few days is just perfect.
The only complain I have is just some time I have to wait for 5-10mins for hot water in the shower or sink but other than that it’s a perfect place especially location wise. Definitely would come back and would recommend for others.

Family

10/10

Exceptional

29 Apr 2026

Nicole

We had a wonderful stay. The staff was so attentive and kind. The location was perfect and the hotel was beautiful.

Family

4/10

Poor

29 Apr 2026

Janet

The first night of checking-in the toilet flooded. I called front desk to get assistance and I was told the maintenance person was off that day. They moved me to a much smaller room. I called front desk again and explained that I wanted my big room back I even offered to pump the toilet myself. Sure enough, I left for the night, came back front desk gave me a key back to my first room and there it was - a pump waiting for me in front of the bathroom. I must add that I did suggest I could stay in the small room and then return to my big room next day when toilet was fixed but a pump was left in my room, so I pumped the toilet in my not-so-cheap or anywhere near budget friendly hotel room. I pumped a toilet before no problem- I just didn’t plan on doing it on vacation in a pricey hotel room. Also, not having a maintenance guy available was surprising to me.
The iron in my room also didn’t work but by this time the vibe was weird between front desk and me so I didn’t ask for a replacement. My clothes stayed wrinkled. The other thing is I had to call/notify front desk that I wanted my room clean each morning and doing that also felt awkward.
Front desk remained polite but the vibe for remainder of my stay was just off/uncomfortable after first night.
I must say if there was a maintenance guy available every night, I wasn’t switch to a small room when I paid for a big room, and having to request my room cleaned every morning, then I would have enjoyed my stay.

Business Self