Name: Four Points by Sheraton French Quarter
Address: 541 Bourbon Street, New Orleans, 70130, US

10/10

Exceptional

01 Aug 2026

Charles

Nice and clean property and great location.

10/10

Exceptional

31 Jul 2026

Christian

Clean room. Staff excellent. Great pool and court yard. Great food.

6/10

Pleasant

31 Jul 2026

Priyanka

The breakfast was okay.
We really needed a late checkout, just 2 extra hours. It would’ve helped us a great deal. After a lot of requests they gave us an extra hour. However there was a man at the front desk who was extremely rude, dismissive, and unprofessional. We didn’t catch his name. But employees like him give a bad name to the other's. The female staff were great. Rest of the staff was fine as well.

10/10

Exceptional

30 Jul 2026

Jeffrey

One word. That word is perfect. The location, cleanliness, staff, pool, soundproofing. Everything was absolutely excellent

10/10

Exceptional

28 Jul 2026

Mariana

The best location.

10/10

Exceptional

28 Jul 2026

Eizabeth

Great location

8/10

Excellent

27 Jul 2026

michelle

We enjoyed our stay. The smell of urine outside on the sidewalk was not pleasant but I’m sure they try. Definitely recommend

10/10

Exceptional

26 Jul 2026

Joseph P

Everyone from Elijah in valet , to the front desk, Lynnette at the bar. were all accommodating. very helpful , polite and all around awesome ! Room was clean, comfortable bed. Would stay here again, if Bourbon St. was our destination,

10/10

Exceptional

25 Jul 2026

Lori

Loved the balcony. Clean room. Wish there was a microwave in room to warm leftovers.

10/10

Exceptional

23 Jul 2026

Dorae

I liked that it was right off of bourbon. So most things were within walking distance. I do think since I stayed at the hotel the parking should have been included or maybe at a discounted price. But I get it.

4/10

Poor

23 Jul 2026

Nathalie

Thought the reception staff here were abrupt and unhelpful. No greeting as you enter the hotel . When I asked for a pool towel I was looked at as though she couldn’t believe I was going to the pool!

Our room we found old food by the bed, a box under the chair and numerous things were behind the ‘tv stand’ obviously left by previous guests , yuk!

We loved the location but some might feel it to be noisy as right in the action of Bourbon street with constant traffic by the side rooms on Toulouse street

10/10

Exceptional

23 Jul 2026

jaime

great stay main entrenance is on bourbon st.

10/10

Exceptional

21 Jul 2026

Lori

Super nice & smelled amazing.

Partner

10/10

Exceptional

20 Jul 2026

Iva

Friendly staff, fast in responding to request for extra towels.

Partner

8/10

Excellent

20 Jul 2026

Brenda

The hotel was very nice. Unfortunately the Elevators where not working properly my family had to take the stairs to the fifth floor
Very inconvenient for someone with bad knees

Family

10/10

Exceptional

19 Jul 2026

Tracey

Love this hotel…..the so helpful and friendly
Always when I come to New Orleans this is the spot

10/10

Exceptional

19 Jul 2026

Gayani

We loved this hotel. We will definitely stay here again. We had a room facing the parking garage so it was not noisy. The staff are amazing.

Family

8/10

Excellent

18 Jul 2026

Terreal

It was nice!! Will definitely do it again!

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Nicole

It was a nice hotel, very clean and modern. Located right on bourbon street near all the bars and restaurants. We look forward to coming back and staying again

Partner

10/10

Exceptional

17 Jul 2026

Sharon

Front desk staffed were very friendly and helpful, valet was quick, pool was a dream on such a hot day. Everything about this property was top notch.

Partner

6/10

Pleasant

17 Jul 2026

Angela

The rooms are clean as was the rest of the hotel. The staff were extremely nice and helpful. I did not find one person that was unpleasant. We didn’t really use the Wi-Fi so I couldn’t really comment that. We did not eat breakfast there, and the reason was because it was more expensive than I expected it to be, if I am going to pay that much I expect a better selection. The elevator was broken for two days. At one time 2 of the three elevators were broken, and the third elevator that we had to use was the staff elevator. Thankful that the staff elevator was still working. We had an accessible room, and for some reason the room was all the way at the other end of the building away from all elevators. It is scary to think if something would have happened how people was a disability would have managed to get out of the building. The room was smaller than I expected. I believe maybe you could manage a wheelchair, but it would be tight quarters. The biggest reason that we were not excited about the place was it was not the location that we thought it would be. Most of the things that we like to do and see or closer to Canal Street so the location would be perfect for other people. Oh and if you didn’t get down to the lobby before 8am you didn’t get coffee and it was 10 times better than what was in the room.

Family

10/10

Exceptional

17 Jul 2026

Nicole

only 1 working elevator

Family_with_children

2/10

Poor

16 Jul 2026

Kavara

Save your money the stench is offal and it is offal

Family_with_children

10/10

Exceptional

16 Jul 2026

Delauren

The hotel was amazing. The only bad thing was one elevator was out so the wait times were a little long. HOWEVER the hotel was very clean, whenever we asked for anything we got it in a timely manner. The service was good and we loved our stay. Would absolutely stay again: I had a 2 queen size bed room no balcony but the room was very spacious and the beds were comfortable

Friends

10/10

Exceptional

15 Jul 2026

John

Great place

Family_with_children

6/10

Pleasant

13 Jul 2026

Penny

One of the elevators was out of service very inconvenient, the room was small for booking if 3 ppl , staff was friendly and helpful

Friends

8/10

Excellent

12 Jul 2026

Tamra

Ideal place to stay for a trip to NOLA when you want to explore all that is the French Quarter and experience nightlife on Bourbon St!
Make sure if you get a room on the Bourbon St side that you understand where you are… music will be loud and you will hear all the beautiful people outside enjoying themselves well into the wee hours of the morning. But…That’s what you are there to experience!
There is a noise machine and they provide ear plugs, but they won’t block out all of the noise, so if you want to sleep, bring sleep medication!
We had a fantastic time and loved the location of this hotel.
Rooms are very clean and beds are comfy!

Family

10/10

Exceptional

12 Jul 2026

RONALD L.

The front staff went above and beyond.

Self

10/10

Exceptional

12 Jul 2026

linda

The staff was great.

Friends

8/10

Excellent

11 Jul 2026

Beth

It was a very nice room, the staff was very friendly, and we enjoyed our stay. The only problem was the shower. The showerhead wasn’t connected to the wall, and on our second night it wouldn’t spray properly. Made it very difficult to shower.

Family_with_children

10/10

Exceptional

09 Jul 2026

Devin

The room was great! The patio was huge but was shared with 4 other rooms. Plenty of space if everyone was out there. Bathroom was a tad small but with it being just me and my husband it wasn’t an issue.
If you don’t want to hear music all night… don’t request a room on Bourbon st. We loved it but it was loud till 4-5 in the morning!

Partner

10/10

Exceptional

09 Jul 2026

Amber

No complaints everyone was super nice hotel was clean and well maintained. Very quite inside vs opening the doors to Bourbon Street.

Partner

10/10

Exceptional

09 Jul 2026

RUEL

NIce. We booked the balcony facing Bourbon St. Great! A little loud but it's ok. They provide you with ear plugs.

Partner

10/10

Exceptional

08 Jul 2026

David

The Four Points by Sheraton French Quarter is on Bourbon Street between Toulouse and St. Louis Streets, so it sits in the heart of the French Quarter. The hotel staff are welcoming and friendly.

The hotel architecture and decor blend nicely with the style of the French Quarter. The front door of the hotel faces the pedestrian-heavy Bourbon Street, but a hotel staff member was stationed just inside the entrance to check room cards, so there is good security.

The hotel room, the lobby, hallways, and lounge were clean and well maintained. The bed was very comfortable. The bathtub drained properly during showers so there was no yucky pool of water to stand in as is common in other hotels. Our room was maintained each day and towels were changed. I did not personally use the courtyard area, but my family liked it very much.

Our room appeared to face the valet parking lot and while the window view was not memorable, the room did not face noisy Bourbon Street and so it was quiet each night. We loved exploring New Orleans each day, but the Four Points Sheraton French Quarter was a welcoming and quiet oasis to return to each evening.

Family

4/10

Poor

07 Jul 2026

Vincent Joseph

Hotel was dirty and the toilet in room did not work. Only plus to hotel was its location. Courtyard room was quiet re Burbon Street noise. I would not stay here again.

Family

10/10

Exceptional

06 Jul 2026

Billie Jean

Great location if you want to be in the middle of everything!!! At night it’s pretty loud outside.
The hotel provides ear plugs on the night stand.
I would definitely recommend this hotel

10/10

Exceptional

06 Jul 2026

Dorothy

Balcony right off Bourbon St. was absolutely amazing. They offer ear plugs and eye masks for sleeping but we had no problem with the noise. Even being there on a Saturday night, during a festival. Would definitely stay here again and absolutely recommend!!

Family

10/10

Exceptional

06 Jul 2026

Stephen

The first time I booked four points by Sheraton in New Orleans. It was a short trip but a great trip. The hotel was very clean. The staff was very friendly and accommodating great central location if you’re looking to stay in New Orleans in the heart of the French Quarter I highly recommend The Four Points by Sheraton.

Partner

10/10

Exceptional

04 Jul 2026

Cymone

Nice and clean environment. The staff were very friendly and helpful. Great location for the room.

Partner

10/10

Exceptional

03 Jul 2026

Patricia

Location was walking distance to manu attractions.
Can be noisy at night .
Staff was friendly. The pool was wonderful, clean and water was relaxing.

Self

10/10

Exceptional

03 Jul 2026

Robin

We had a wonderful stay at this hotel. The room was spacious, clean, and very comfortable, with plenty of room to relax. The swimming pool was nice, perfect temp, had plenty of lounge chairs and was well maintained, making it a great place to unwind. The staff were exceptionally friendly, welcoming, and always willing to help with anything we needed. Breakfast was excellent, with a variety of delicious options. We also enjoyed the bar, which had excellent drinks. The location was perfect—close to everything we wanted to see and do. We walked everywhere - no need for taxi/Uber (except to/from airport). We will definitely stay here again and highly recommend it to anyone visiting the area.

Partner

10/10

Exceptional

01 Jul 2026

Tammy

Miss Kim made my day every morning at breakfast. Her smile is so warm and she is a lovely lady.

Self

10/10

Exceptional

30 Jun 2026

John

The property was in a very great location, was very classy, staff was ultra friendly and vibe was perfect!

Partner

10/10

Exceptional

29 Jun 2026

Karla

Location is great !

Friends

6/10

Pleasant

29 Jun 2026

Donnise

Room was small but other then that it was okay .

Friends

10/10

Exceptional

29 Jun 2026

Gene

If you want the Bourbon Street experience, with easy walking everywhere, this is the place.

6/10

Pleasant

29 Jun 2026

Christina

If you can get a balcony room, grab it because there is not a community balcony that is available. If you can not get a balcony room, get a pool view room because the noise from bourbon st is loud. Bring a pillow, the hotel pillows are flat with zero support. Bring a case of water with you.

Family

6/10

Pleasant

28 Jun 2026

Guillermo

Great location, not impressed with the hotel

Self

10/10

Exceptional

28 Jun 2026

CLAIRE

Great hotel on Bourbon St. Friendly staff. Very clean.

Friends

8/10

Excellent

26 Jun 2026

Vandita

Good stay for bourbon street

Family

10/10

Exceptional

26 Jun 2026

Leanne

Four Points by Sheraton was a wonderful stay while visiting the French Quarter. The location is spot on. The hotel was well maintained and always welcoming. The beds were comfy and I loved the balcony accessibilty right from our room. The only thing we missed was having a microwave in the room but there is a shared one available downstairs. Next trip to NOLA, I know exactly where I'll be staying. Highly recommend this hotel.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Kandice

Nice hotel, right in the middle of bourbon. Good breakfast. Simple happy hour deal. Only negative was one of the two elevators broke/ was out of service 80% of the time of our stay. Some people in out party got stuck in the elevator. Besides that, good stay

Family

10/10

Exceptional

22 Jun 2026

Lorie

Great location and staff

Partner

10/10

Exceptional

20 Jun 2026

Sarah T

.

Friends

10/10

Exceptional

19 Jun 2026

Nancy

Room was very clean and staff very kind. Breakfast was quick and the buttermilk biscuit was fabulous! Would stay again.

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

Dennis M

Wonderful hotel in the French Quarter. Close to shops, bars, restaurant. Wonderful having our car parked and safe on site.

Partner

8/10

Excellent

18 Jun 2026

Steve

Small but clean rooms. Bathroom very small for larger human beings!

Family_with_children

10/10

Exceptional

17 Jun 2026

Alice

Loved the pool. Location is directly in the middle of all the bars/party area. With the doors closed, I could still hear the music but I didnt mind it, made me want to go outside and see the excitement of the city. Room was clean, sheets and towels fresh, breakfast in lobby was tasty (get the grits!) And my friend and I loved the pool! Enjoy the city!

Friends

6/10

Pleasant

15 Jun 2026

Alexis

The staff was absolutely no help with most things, even luggage. They were also rude and treated me like an imposition, not a guest. The staff wouldn’t even allow delivery people to come to my room even though I am disabled. I had to go down to the front desk for everything I needed, nobody would actually come up to my room for any reason. The room was small and still pretty nice but the carpets have stains and the noise was so loud that sleep was impossible because the doors on the balcony barely closed properly and were quite old. It sounded like there was a nightclub in my room. Checking out was the same, no help with luggage. The dining options were much more limited than advertised, in this case there was no room service and no breakfast included, I had to pay for breakfast and there are no microwaves in the room. The fridge was so tiny I couldn’t fit any actual food in it. The area is great but for the price this place was not worth it, disappointing experience.

Self

10/10

Exceptional

15 Jun 2026

Tomeka

Every thing and every one was great!! I will be staying here again

Friends

8/10

Excellent

15 Jun 2026

Jenny

This hotel is right in the heart of Bourbon Street.
There is noise from the street but not enough to affect sleeping.
Beds are comfortable and aircon works, thankfully.
Breakfast was good and the room where it’s served in is lovely.
Although there are restaurants outside the door, it still would be nice to have snacks available at the bar, which is also not very appealing.

Partner

10/10

Exceptional

14 Jun 2026

Tracie

Great, the hotel was playing in. The staff is very friendly.

Friends

10/10

Exceptional

14 Jun 2026

Adrianna

Everything was great and the location was also a plus.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Tiffany

It was a perfect location for what we needed.. only down side was pool was closed and ended up opening just before we left, other than that we had a pleasant stay.

Partner

10/10

Exceptional

12 Jun 2026

LaTara

Property was located on burbon street

Family

10/10

Exceptional

12 Jun 2026

Jne'

Everything was exceptional, but they definitely need a microwave

Family

10/10

Exceptional

12 Jun 2026

Tash

The facility was well designed. Staff exceptional and friendly.

Friends_and_family Friends

6/10

Pleasant

12 Jun 2026

Shane

Bue on street is VERY loud all night. And when I say all night. We were being blasted out of our room well past 3am. Non-stop extremely loud boom box type music.

The hotel gives you earplugs… you will need them.

Partner

8/10

Excellent

11 Jun 2026

Phillip

The property was very clean and well maintained. The little cafe was ok. It would have been nice to have a restaurant and a larger bar area. Of course to be expected the noise level was very loud in the room on Bourbon Street. The room had ear plugs and a noise machine which was nice. The Staff were excellent!

Partner

10/10

Exceptional

11 Jun 2026

Ashley

very clean and right smack dead in the middle of everything. Pick a room NOT on Bourban and you will be fine. Balconies are shared.

Friends

10/10

Exceptional

10 Jun 2026

colene

staff was very friendly and helpful. balcony rooms were wonderful

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Emma

We needed a place to stay on route to Florida, was clean and good enough for the night. Friendly staff on check in.

Family_with_children

10/10

Exceptional

08 Jun 2026

Josesph

Shannon at front desk will help with your every need if you have an issue. Solved ours right away.
Allen, Bellman, amazing Christian man, we love him dearly

Family_with_children

10/10

Exceptional

07 Jun 2026

Christoper

Fantastic location!

Partner

10/10

Exceptional

06 Jun 2026

Al

Great location. I asked for a quiet room and when I arrived thought that was not going to be possible with all the noise I heard on the street; revelers; a brass band, and more.

But it was possible and my room was perfectly quiet. I was totally impressed.

Self

10/10

Exceptional

06 Jun 2026

Thomas

Everything was wonderful have stayed before and is always a great place awesome staff close to everything

Partner

8/10

Excellent

06 Jun 2026

Marianne

Room was clean. As for amenities we wish the pool was open but it had to be repaired that weekend. Would have been nice to include breakfast since others we stayed at had wonderful breakfasts include and were much less expensive to stay there.
Parking was great since most places we went were close by the hotel. Could have been a little cheaper for guests but we were glad to be able to park our car.

Partner

10/10

Exceptional

05 Jun 2026

Adrienne

Great location in the heart of “things”, great staff and nice room. Construction was done early so pool areas was open. Parking is a mandatory daily fee so we did choose to park off site for a cheaper rate

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Verified traveler

Next door to my event. Very efficient check-in & nice room!

Self

10/10

Exceptional

04 Jun 2026

Stephanie

This hotel was beautiful. The staff was so friendly. Rooms were very clean. Beautiful pool area. Would highly recommend

Family

10/10

Exceptional

02 Jun 2026

Sabrina

This hotel was exactly what I wanted in experiencing New Orleans for the first time.

Friends

10/10

Exceptional

02 Jun 2026

Dionne

Staff very professional/ helpful. Room very clean. Location walking distance for my trip. Valet courteous and pleasant. Everything and everyone amazing. I will return there for future stays

Family

10/10

Exceptional

02 Jun 2026

Lonya

Excellent location right in the heart of the city and a close walk to Jackson Square and the French Market. Staff ver very friendly and accommodating the entire stay. We were able to store our luggage early in the morning as we came off a cruise and our room wasn’t ready so that was very helpful. Pool was very clean and we enjoyed some quiet time in the loungers. We used Uber and Lyft a few times and the pick up/drop off was easily accessible even at night when the streets were closed. Felt very safe at all times. Highly recommend this location.

Family

10/10

Exceptional

01 Jun 2026

Nathan

The hotel was clean and comfortable, the staff were friendly and we were able to check in early without any issues.

Partner

10/10

Exceptional

01 Jun 2026

Sandra

Staff was great, rooms were clean. Elevators were not clean; pool was having maintenance done the four days we were there.

Partner

10/10

Exceptional

01 Jun 2026

Cherese

The hotel was great, the room was clean, the staff were very friendly and helpful. The location was perfect for me I tend to like to party and not have to travel when it’s time to go in.

Family

10/10

Exceptional

31 May 2026

Gabriella

Good location and staff was very friendly and helpful.

Partner

8/10

Excellent

30 May 2026

katherine

Room was fine, but the bar across the street was so loud like a rave til 2am. Wish we would have known that!

Friends_and_family Family

10/10

Exceptional

30 May 2026

Shemeka

The staff is amazing. Beds are a little too hard. I love studying here. It always smells so fresh and clean.

Family

10/10

Exceptional

30 May 2026

Wesley Scott

Convenient location and friendly staff

Partner

10/10

Exceptional

30 May 2026

Masla

Great staff. Room location with balcony right above Bourbon street.

Partner

10/10

Exceptional

29 May 2026

Laura

This was my first time seeing that this hotel. And it was amazing. When I go back, I will definitely stay here again.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Sariann

Perfect location, friendly staff. We will be back.

Family_with_children

10/10

Exceptional

28 May 2026

Bijan

Very satisfying

Partner

10/10

Exceptional

27 May 2026

Paul R.

Great place to stay in a great city

Partner

10/10

Exceptional

27 May 2026

Angelique

When for my birthday and I have no complain. Came in from New York earlier than expected the room was not ready but they did take our bags and we were accepted before check in time.

10/10

Exceptional

26 May 2026

Paul R.

Great location in a great city

Partner

10/10

Exceptional

26 May 2026

Warren

Excellent staff and the property was very good

Partner