Name: Inn On St Ann
Address: 1013 St Ann, New Orleans, 70116, US

10/10

Exceptional

31 Jul 2026

Jenna

You can walk a couple blocks to the pool! Rooms and buildings were beautiful.

10/10

Exceptional

22 Jul 2026

Mohit

Great location to everything

10/10

Exceptional

22 Jul 2026

James

Excellent. Staff was helpful. Had a great time.

Friends

2/10

Poor

20 Jul 2026

Ronald

I would strongly recommend staying somewhere else.

Our group booked multiple rooms at the Inn on St. Ann for a weekend trip to New Orleans, and from the moment we arrived, the experience went downhill.

When we got there, the hotel was locked with no staff on site. After calling, we were told we had to walk a couple of blocks to another property just to check in. That's also when we found out our group was being split between two different buildings, something we were never told in advance.

The biggest surprise came when we discovered one of the rooms at the Inn on St. Ann had a collapsed ceiling, making it unusable.

The room I was given at the other property was in unacceptable condition. The bed and sheets were stained, the smoke detector was missing, and there was mold in the shower. After seeing the condition of the rooms, our entire group decided to leave and book accommodations elsewhere rather than stay there.

While the guests whose room had the collapsed ceiling received a full refund, I was only refunded for one of my two nights, even though we left the property entirely after the first night because of the conditions.

What disappointed me almost as much as the rooms was the complete lack of customer service afterward. I never received a phone call or email from ownership or management apologizing for what happened or attempting to make things right.

I've stayed in many hotels over the years, and this was easily one of the worst.

Friends_and_family Friends

4/10

Poor

18 Jul 2026

Khari

First, the rooms are very small, but that was manageable. Had an outside balcony room above the courtyard. The door didn’t fully connect with the floor so pests could easily get in. Put don’t some towels to block it but that wasn’t enough. Dealt with lizards and roaches. Ended up checking out early because I picked up a piece of clothing and saw a lizard scurry away and when i moved a pillow a MASSIVE roach was on the bed. That was enough for me. Wouldn’t recommend, would never go back

Business Self

10/10

Exceptional

17 Jul 2026

Charles

The hotel was awesome. It's skit between a building and houses on the street where Marie Laveau lived The room was nice, high ceilings. There was an outside door as well as your room doors. The place was secure. The location is great right near Congo Square and waking distance to Bourbon Street. The cleaning staff were great and friendly. I used Pinocchio transportation to get there from the airport, just one transfer. It is close to the street car as well. I would recommend!¡

Self

10/10

Exceptional

17 Jul 2026

Felix J

Cozy , comfortable , clean room . Staff is always professional & Courteous . A/C & lighting worked fine ! Great Location and easy walk to Bourbon Street. Very competitive price !

Self

10/10

Exceptional

15 Jul 2026

Donald L

A quiet retreat in the heart of the French Quarter. The staff was very nice and the location was amazing.

Self

10/10

Exceptional

12 Jul 2026

Javan

1

Friends

6/10

Pleasant

10 Jul 2026

Josue

My room was very clean. Great helpful staff 24/7. The room is small and very bare bones. I know they didn't display otherwise so it is no fault of anyone, just that you usually expect at least one or 2 amenities even if it is a 3 star place. For example, no microwave, no mini fridge, not even 1 water bottle by your bedside, don't even think about free parking considering youre just outside the french quarter. 10 minute walk to the gas station if you want to buy water. It really just is a small room to sleep in, place your luggage in the small closet, and have a restroom with a small shower and that is it. I was pleasantly surprised by the cleanliness tho. Nice patio to sit in outside too. I would staying here if you need something low budget right by French Quarter

Self

8/10

Excellent

08 Jul 2026

lisa

I came back to my hometown for a short visit and wanted a place where I could easily walk to downtown and the French Quarter. This hotel definitely delivered!

Everyone I interacted with was friendly and helpful. I stayed in a full-size room with the bathroom a few steps up at the foot of the bed. The room had a safe and Keurig-style coffee (I didn't use either), plus bottled water and ice. The complimentary lobby coffee each morning was fresh and surprisingly tasty.

The bathroom had refillable shampoo, conditioner, and body wash bottles that were empty when I arrived, so I used my own soap. I'm sure they would have refilled them if I had asked. The bathroom is small, especially the sink area for your personal item.
This is a historic building with lots of old New Orleans charm, so don't expect a modern hotel. I stayed on the second floor, which required climbing a fairly steep staircase. There were also stairs to a third floor, though I'm not sure if there are guest rooms there.

One thing to know: you'll need to call the posted phone number when you arrive since someone isn't normally at the front desk except during housekeeping hours.

Overall, I felt safe, loved the walkable location, appreciated the friendly staff, and would definitely consider staying here again.

Self

10/10

Exceptional

07 Jul 2026

Eddie

Great location! I stayed across the street from the main property. It was quiet despite being in the French Quarter. It felt safer because you needed a hotel card to access the courtyard. The staff is friendly and smart. I strongly recommend!

Self

8/10

Excellent

05 Jul 2026

Kamalakannan

Wifi did not work. No signal in the rooms

Friends

6/10

Pleasant

04 Jul 2026

Mindy Lynn

It is an older Inn and the distance to everything is what drew us there. Pro’s- close to other places. Digital key entrance, even though we had to call the front desk at the other Inn to figure out how to work it. Really hot water. Con’s- you can’t control the air conditioning. There was a coffee maker in the room with 2 bottles of water, but we couldn’t get it to work properly. The bed and pillows were uncomfortable. There was random glitter all over the room. Other people staying there would come back around 3am and gather in the courtyard and wake you up being loud. Basically we paid for 3 nights, but only stayed for 2, and chose to stay at the Roosevelt Hotel the last night to be able to get some decent sleep. Maybe a good stay for younger people wanting to go to the clubs all night.

Partner

8/10

Excellent

01 Jul 2026

Whitney

Some interior upgrades could help take this property from kinda nice to charming. A hole in the restroom wall stuffed with tissue doesn’t quite bring the charm one would expect. Some simple decor and a working tv also would make it seem worth the cost to stay here. The temperature was fine given that I could not adjust the ac unit as there was no remote control. But if you don’t like a cold room, I would reach out prior to arrival to ensure the temp in your room can be adjusted. The location was perfect and staff was helpful and friendly. The courtyard where my room was located was so charming. I felt safe and heard no noises from other guests. Used the digital key app which showed a 1pm checkout time which was confusing when staff came by at 11 to clean the room. Expedia does have an 11am checkout time but I think the property should ensure this is clearly communicated since it does give a different time on the key app.

Family_with_children

6/10

Pleasant

30 Jun 2026

Arielle

While the staff were absolutely amazing and the room was a good size, my main complaint about the room I had was the additional ac unit constantly needing to have the water container emptied. The maintenance crew were very attentive with handling the request to change it out whenever needed.

Self

10/10

Exceptional

29 Jun 2026

Renier

great spot close to everything

Friends_and_family Friends

8/10

Excellent

25 Jun 2026

Theresa

Spent one night. Built in 1830s so expect a small space. 5 monute walk to Bourbon St.

Partner

10/10

Exceptional

24 Jun 2026

Carmeshia

I love the location and the quick walk to Bourbon Street. This was sort of a tourist street so it was great to see and meet so many people outside of the hotel. Staff were amazing and super friendly!

Partner

8/10

Excellent

22 Jun 2026

Bradley

I’d stay there again.

Self

10/10

Exceptional

18 Jun 2026

Sandra

Historical property & convenient to everything!

Partner

4/10

Poor

16 Jun 2026

Jamarey

My air didn’t work! Called and got no answer and you have to walk 3 blocks to check in. Room small ash!! With a big wooden post in the middle of the room!

Partner

8/10

Excellent

15 Jun 2026

Nicole

Room was great location. Missing section of the door on top and let in light from the hallway.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

David

I paid for a king size bed and was given a full size. Air conditioning was not working properly and created a slipping hazard

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

Annette

Not exactly what we expected. The Inn and the building we stayed were in separate locations. The pros were, if you wanted something close to the establishments during Pride Month, this is the place. The room was large, the bed was comfortable, and the AC cold. The cons were, don't get booked in room 40 if you want quiet. It's street side, and we heard voices until late in the night, loud cars, motorcycles, sirens, car music, horns beeping, etc. Also, we didn't discover we had no washcloths until we were getting ready for bed. But for a one night trip, it was fine for the price.

Partner

10/10

Exceptional

13 Jun 2026

Richard

Awesome stay!!! We have stayed here before and will be staying again in August.

Partner

10/10

Exceptional

12 Jun 2026

jessica

Hotel was great very close to Bourbon street very quiet area. Only thing I would do different next time is to get an upstairs room.

Partner

10/10

Exceptional

10 Jun 2026

Miriam

Location, location, location, seriously folks, you are right in the French Quarter, but just off Burbon St enough that you can sleep. I also highly recommend the pizza place down the Rd. Amazing GF pizza.

Partner

10/10

Exceptional

09 Jun 2026

Gary

Perfect all away around the board

8/10

Excellent

08 Jun 2026

Michael

Air was really good. It stayed nice and cool

8/10

Excellent

08 Jun 2026

Ronald

Everything was good and the staff was very nice and helpful

Self

10/10

Exceptional

08 Jun 2026

Timothy

Beautiful quiet convenient great air conditioning. Was in building across the street, but that was easy and lovely.

4/10

Poor

06 Jun 2026

Amirreza

The picture showed a room on second floor with view to the city instead they gave me a room in the courtyard i had shut my blinds off for whole stay since everyone could come peak through room and i hate using natural light during the day . This was a huge deal breaker.
The room had mosquitoes and other insects which bit my legs for 3 nights straight,
Ceiling fan made loud noises on fast speed which was an issue since i needed to dry up my clothes due to weather.
There were no reception on St Ann and every time had to walk 2 blocks down to St Peter to ask for something which was a burden.

Self

10/10

Exceptional

31 May 2026

Denise

Amazing location walking distance to Bourbon St and public transportation. Our room was so pretty with high ceiling and so much room to roam. It was so beautiful and well kept. The staff was so sweet and helpful with getting us to local places to eat and discover

Partner

8/10

Excellent

25 May 2026

Derek

The rental was clean and in a great location. It sits at the edge of the quarter and is a quiet area. Everything was walking distance.

Staff were also friendly and helpful.

I would definitely recommend putting some texture or non slip stickers in the tub as it was slippery and my partner fell. Other than that it was a great stay

Partner

10/10

Exceptional

20 May 2026

TANYA

We loved the quaintness of the room. It was exactly what we expected. It was clean, comfy and inviting. The staff were friendly and helpful. We would recommend staying here when in New Orleans. We will stay again if given the opportunity!

Partner

6/10

Pleasant

17 May 2026

Julian

The price was good the staff was friendly. I loved the little courtyard. The issues I had were that my bathtub drain clogged on me 2/3 nights and I ended up having to move to a new room. Mario the maintenance guy was great got me into a new room within 30 minutes of making the call also he was very apologetic about the issue and he had the best attitude. 5/5 on staffing being friendly.

Self

8/10

Excellent

15 May 2026

Cody

The location is great for the areas we wanted to bed in.

Partner

10/10

Exceptional

13 May 2026

Charles

The location and the room were wonderful! But if you’re looking for a more modern hotel with a staff at your beck and call? Look somewhere else!

I really enjoyed start there because of the vibe, but it could use an update for sure.

Just depends on what you want from a hotel in Nee Orleans. I liked it but can see why others would not.

Self

8/10

Excellent

13 May 2026

Caroline

Great location to explore the town and surrounding sites. The WiFi signal was very poor and did expect a kettle as not everyone drinks coffee. The room was dated but the beds were very comfortable, it was spacious but we did have to move rooms as initially only provided one bed. Bathroom provided toiletries which was nice but could have been cleaner as hairs present on the floor. The food was not as tasty as I’d hoped, I did not find it appealing and was hoping for more authentic cuisine. All the restaurants provided the same menu, so disappointing. Good sites seeing, nice music and bands. No more than 5 days needed to cover all attractions.

Family

10/10

Exceptional

12 May 2026

Delinda

The location is very convenient and walkable to different tours, authentic restaurants and sightseeing places.

Partner

10/10

Exceptional

11 May 2026

Virginia

The staff is always helpful! This is my home away from home!!

Self

8/10

Excellent

05 May 2026

NORMAN

Was on a motorcycle trip and stopped in New Orleans. The stay was fine. The only problem is that no one is there to check you in and no one at front desk most of the day. You have a phone that the door to call and staff walks over from another hotel and checks you in. It is close to everything. I enjoyed my stay. The info where to park once after checking in was helpful for those who don't mind walking. Not made for being handicapped. I enjoyed my stay.

Self

10/10

Exceptional

05 May 2026

Lincoln

Great, Clean, Great location. Nice rooms

Partner

2/10

Poor

29 Apr 2026

Jim

Since we arrived no one to check us in , had my special needs son with , we were dropped off at the property , someone eventually told us to walk couple blocks to another hotel . There theybrrr helpful , but said we were moved to another property , another mile walk almost at night . I assume a full refund is being issued ?

8/10

Excellent

28 Apr 2026

Karl

No elevator and stairs are steep

Partner

8/10

Excellent

27 Apr 2026

Sophia

Beds were super comfortable & AC worked great. No elevators. Restrooms were small.

Family

10/10

Exceptional

27 Apr 2026

Brandon

Great location, comfortable bed, and nice shower for a good price.

Self

6/10

Pleasant

26 Apr 2026

Robert

No attendant @ Front Desk. Had to call Inn on St. Peter for all assistance. Had to request paper products for the bathroom daily. One day r room wasn’t even prepared. Very disappointed from prior stays. Stayed @ the main house for the first time. Very/very noisy.

Partner

6/10

Pleasant

24 Apr 2026

Qiong

When we first arrive the hotel, the door is locked, we have to call , then the staff come to open the door for us, after we got room card, we can get in hotel door and room.

Family

10/10

Exceptional

21 Apr 2026

ALEXIA RENEE

The room was clean and the air conditioning worked well. Dewayne was very nice and welcoming. Gave really good spots to try for food. Everything is walking distance to what you would want to find and to have fun ⚜️🐊🤍

4/10

Poor

20 Apr 2026

Bernadette

The water was never Hot in my room, staff was great thou.

Partner

8/10

Excellent

20 Apr 2026

Saul

The Inn is walking distance from major spots like Bourbon Street, St Louis Cathedral and Cafe Du Monde.
The room was clean, tidy and comfortable for 2 people.
'Front desk' is shared between this location and 'Inn on St Peter' so no 'front desk person' is at the location. But the staff were quick to answer any questions we had via text. Spotty WiFi but we were hardly in the room for it to really be an issue.
For a quick 3-day trip, this spot was great and I'd stay here again.

Partner

6/10

Pleasant

20 Apr 2026

Renee

Great location and able to walk to t

8/10

Excellent

17 Apr 2026

Richard

Close to Burbon and fun.

6/10

Pleasant

16 Apr 2026

Thomas

Great location
As a place to sleep, it was adequate.

No coffee, shower bodywash pump bottle empty, air conditioner has not been cleaned in some time. At night, could head the the room above as they were walking around.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Kayce

The floor was a bit wonky, but everything else was wonderful.

10/10

Exceptional

13 Apr 2026

Martha

Clean room, short walk to Bourbon

10/10

Exceptional

13 Apr 2026

Ericka

We checked in on St Peter’s st and walked 2 blocks over to St Ann street. The location was easy to find and beautiful upon entry. We had the back patio room which was clean and quiet. We could hear the people above us a bit at night walking around, but it wasn’t a huge issue. They did allow us to draw our bags upon checkout until it was time for us to leave for the airport.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Thomas

A+++++

Friends

4/10

Poor

12 Apr 2026

Leigh

Biggest cockroach ever in the bathroom. Virtually no amenities in the room … not even a chair to sit on.

10/10

Exceptional

07 Apr 2026

mark

🐣

10/10

Exceptional

06 Apr 2026

Danielle

The room was clean. Staff was nice, but not in the same building the rooms fans I changed rooms one room. I could not turn the fan off and it did not have a heater. The location is very convenient. I walked everywhere I wanted to go.

Self

10/10

Exceptional

04 Apr 2026

Stephanie

Yes it was very cold but we couldn't get it warmer lol

Friends

10/10

Exceptional

03 Apr 2026

Karen

Very quaint clean and close to things!! True New Orleans feel.

Partner

10/10

Exceptional

02 Apr 2026

Danielle

The end was very nice. I stayed in two different rooms. The first room was wonderful. I had a heater and a fan that you could turn off and on the second room was smaller. The fan could not be adjusted. It was just on all the time the heater did not exist in this room. The rooms were clean. They had plenty of pillows is strange how it’s set up. I think there’s like three different hotels that Management runs so they’re in different places, but I would stay there again.

10/10

Exceptional

01 Apr 2026

Gary

I will be returning

8/10

Excellent

30 Mar 2026

Heather

Heating was not working, but they fixed it after I brought it to their attention. Lovely big room with balconey. Close to everything - comfortable bed!

Self

10/10

Exceptional

30 Mar 2026

Lee Jay

Good location. Everything you need.

8/10

Excellent

30 Mar 2026

Amber

Air conditioning was nice. Staff was helpful and very nice. Rooms clean. Overall nice stay!

Friends

10/10

Exceptional

29 Mar 2026

Alex

Very well updated and clean hotel. Stayed in an interior room so we did not have any windows but that did not really effect anything aside from not knowing what time of day it was or the weather. Minisplit kept the room comfortable and staff was very helpful with late check in and rooms cleaned daily. The only real downside having a room right in the entryway so we heard everyone come and go which was slightly bothersome in the morning

Partner

10/10

Exceptional

29 Mar 2026

Liana

The A/C was cold, room clean, and full of charm

Self

10/10

Exceptional

26 Mar 2026

Arlando

Room was great, clean and AC kept us cool on the hot days… hotel was also close to bourbon st and French quarter…will definitely go back

Family

4/10

Poor

25 Mar 2026

Kiesha

Bourbon street is a couple blocks away. We had a King Suite which had heating and light issues. So we we were downgraded to a Queen Suite also with lighting issues and no windows. No one working at the front desk at all. So our first night was not good at all. We were reaccomodated and checked in at Lamothe House which we decided to return to when we visit again!

Partner

8/10

Excellent

25 Mar 2026

Charles

Had a great time and the staff was on piont and helpful.

Self

10/10

Exceptional

24 Mar 2026

Dale

So so

Partner

10/10

Exceptional

20 Mar 2026

Jason

The close access to Bourbon street and the staff always making you feel welcome and making sure you have the best experience possible is the reason I will be staying here again on my next visit

Partner

8/10

Excellent

18 Mar 2026

Skyler

Linen could’ve been fresher, building building architecture. If you like vintage then you will like it. Staff was hospitable and very helpful.

Self

10/10

Exceptional

18 Mar 2026

michael

They have complimentary coffee at the Inn and there are numerous lovely breakfast spots within a 3 minute walk

Partner

6/10

Pleasant

16 Mar 2026

Jennie

One, the pictures don’t accurately depict the rooms. Two, the front desk didn’t have someone there most of the time which made check in and getting room needs met a total pain. Staff was lovely but over stretched.

10/10

Exceptional

16 Mar 2026

Alana

This is an amazing place to stay at!! The only downfall was there is now on site parking.

Partner

10/10

Exceptional

15 Mar 2026

Jessica

I stayed at Inn on St. Anne. Our room was in a great location minutes in walking distance to Bourbon street and Jackson Square as well as Canal Street and the French Market. My room was very clean, bed was super comfortable. Had some issues with accessing WiFi..I also would have liked to have a little microwave or small fridge in the room. Our stay was comfortable and the staff was beyond pleasant and accommodating.

Partner

10/10

Exceptional

12 Mar 2026

Brandi

Very clean and comfortable! Staff was very nice and friendly! Parking was a bit of a hassle but overall great experience

Partner

10/10

Exceptional

12 Mar 2026

Brianna Alexis

Absolutely beautiful, It's so quiet and peaceful. The staff were extremely friendly. I will always recommend this place to others. I hope to come back again and stay here again.

Partner

8/10

Excellent

10 Mar 2026

Angela

This was only a few blocks away from Bourbon street and Armstrong park. St Ann street can be taken all the way to Jackson square. That being said it was fairly quite, it was a bit noisy for us due to our room being on the first floor and right at the front of the building. There wasn't a balcony or any real outdoor space to sit and enjoy. The room was spacious and clean. This was not staffed and you needed to call someone in from another property but it didn't take long for them to pop over. There was a water main break while we were there and they did a great job with notification and getting us bottled water.

Partner

8/10

Excellent

09 Mar 2026

Elizabeth

Room was very clean. No space in the bathroom to put any personal items. WiFi was very spotty.

Partner

8/10

Excellent

09 Mar 2026

Tammy

It was good for what we needed. Close to almost everything!

Partner

6/10

Pleasant

06 Mar 2026

Teresa

Very small room with a double bed, room best for 1 person, dated bathroom, not cool enough in the room for me, no vending machines or snack area, location great to walk to restaurants, desk staff great , I got lucky with free street parking

Self

8/10

Excellent

06 Mar 2026

Hacer

We were told there will be a daily cleaning but never happened.

Partner

10/10

Exceptional

03 Mar 2026

Jessica

It was clean and Duane the host was the nicest person.

10/10

Exceptional

28 Feb 2026

David

Staff and everything about the hotel was great.

Self

8/10

Excellent

28 Feb 2026

Eric

The room was fantastic but the sink faucet had zero water pressure, just drops. Room 51 btw

Friends

8/10

Excellent

26 Feb 2026

Amy

Clean room, comfortable mattress. Nice staff.
Expedia surcharged on the rate from what they list another 12%. I realized it after I had prepaid. I wish I’d gone direct. The room I selected needs to disclose that no screen on window.

Self

10/10

Exceptional

23 Feb 2026

Christy

The staff was courteous and friendly. They were also very informational when asking questions about the area. The room was clean and it was quiet and very adorable pkace with character.i would definitely stay again

Partner

8/10

Excellent

21 Feb 2026

Andrew

Very friendly staff. Good location in the French Quarter but far enough off the main drag to be more tranquil. Historic building.

Friends

6/10

Pleasant

20 Feb 2026

Amanda

Hotel location is great. Room could use some updating- had room 76 and the airconditioning was over the bed and was very dusty and expelled dust all over the bed constantly. We stayed for a week and the sheets never got changed. Towels were changed daily.

10/10

Exceptional

19 Feb 2026

Herbert

Staff was friendly and extremely helpful. The Inn is in a good location, close to Bourbon Street, but still quieter than much of the French Quarter. We would definitely return.

Partner

2/10

Poor

18 Feb 2026

Ryan

-Checked in at 6:30 pm, no one was at front desk, staff from Hotel St. Pierre had to come and get me checked in. Had to park a half a mile away. Hotel does not have parking.
-Running water in bathroom faucet had no water pressure, just would drip out.
-Couldn’t take a long shower, the hot water wouldn’t last long.

I will NOT stay here again!!!
-

Partner

6/10

Pleasant

16 Feb 2026

Paul

Overall nice property and we would stay again. We were in room 45 across the street from the Inn on Saint Ann. This is the supposed home of Marie Catherine Laveau who was a Louisiana Creole practitioner of Voodoo. Do to the age of the building, the stairs are very steep and narrow. And crooked, but we expected these things from an old historic apartment property. You need to note the phone number to call if you are locked out, since they don't have someone onsite often. We parked in a garage about 6 blocks away. Plan your parking before arrival. The room has a small fridge. The bathroom is large, but shower is very small. This room has a couch in the main area that folds out to a bed. Window units are used for cooling. It was clean-ish. Some reviews say it's haunted. The only \"odd\" thing is that we smelled smoke one night, but could not find anything on fire inside or outside.

10/10

Exceptional

12 Feb 2026

Kim

Love this place, so historic and beautiful finishes! Beds are comfy and rooms are well kept, not big but thats the charm. Quiet street near EVERY THING!!