Name: Hotel St Pierre, a French Quarter Inns
Address: 911 Burgundy St, New Orleans, 70116, US

Hotel St Pierre, a French Quarter Inns

New Orleans - LA · United States

49 reviews shown

4/10

Poor

18 Jul 2026

Katherine

I added a day to our stay and called ahead to try to ensure that the staff were aware. Since the room originally booked was a premier room we expected to need to have luggage held but were told we wouldn’t need to rush and that our new room would be priority. Basically it wouldn’t be seamless but that we would likely only need to wait a couple hours to get into our new room. Unfortunately, that didn’t happen. I was told no we wouldn’t have an extra hour when I dropped by the front desk which was inconsistent. Being we came in so late we could have opted to stay somewhere else but the staff was so accomplishing on the call I booked the extra night. There rooms had leaks from the ceiling and we had to pass a pile of water coming from our “premier room”. Our first comfort room didn’t even have the AC on. We took our kids out to play for a while, see some sights, swim and eat. By 4 our second room still was not ready and we waited in the lobby for our room to be cleaned for over an hour. Our children melting down. It’s not for lack of communication on our part. By obviously on theirs. I wouldn’t stay again. It’s location is alright but the buildings are run down and it’s a toss up on how nice the one you book in will be. On top of the poor service. One female staff member was amazing and so apologetic as she saw how hard we were struggling waiting for our room to be ready “any minute”. For over the extra cash and stay somewhere nicer. The price increase is worth it.

Family_with_children

8/10

Excellent

17 Jul 2026

Talesha

Everything was great,staff was friendly. Just had a few unwanted insects in the bathtub at night.

Partner

10/10

Exceptional

16 Jul 2026

Amanda

The staff were all friendly throughout our entire stay. The hotel was conveniently located making it a great opportunity to walk everywhere from Bourbon Street to the French Market. The room was very clean and comfortable with two full size beds. Parking was across the street and safe.

Friends_and_family Family

4/10

Poor

14 Jul 2026

Danielle

I need to preface this to say that I suffer from fibromyalgia so my needs are very particular and I’m hypersensitive to my surroundings. St. Pierre would probably be a good experience for most healthy people.

I requested a ground floor room quite a bit ahead of time, but they didn’t have one for me because a group came in and took them. I tried my best to deal with it, but stairs are incredibly difficult for me. I could have downgraded, but the room was already pretty small and I was traveling with someone so I wasn’t keen on that. The AC did not work well at all. It was pretty old and did not put out much air. New Orleans in July is not fun without good AC. There was also a huge water damage stain and crack on the ceiling. It smelled like mildew, there was a dead spider in the tub, the fridge and table lamp weren’t working, the toilet paper roll was way too close to the toilet and the bed was so hard that with my pain disorder it was very painful to sleep on. So I decided to book a different hotel for the rest of my trip.
That being said, the property is so charming and cute. The lady at the front desk was wonderful and she made sure that I was refunded for the rest of my booking. There are adorable cats that are friendly who live there. The street is quiet and feels safe. Had I been younger and in better shape I don’t think I’d have had a problem staying there had a couple things been fixed.

Friends

10/10

Exceptional

13 Jul 2026

Bharath

This hotel is unique since it's a historic restored property with antique pieces on display throughout the hotel and in the rooms.
They have 2 beautiful swimming pools and nice gardens. The amenities are helpful with drinking water, coffee and tea. The location is very convenient as it is within the French Quarters and is in walkable distance to most attractions.

Family_with_children

6/10

Pleasant

13 Jul 2026

Jennifer

I hate to give this place a poor review as I’ve stayed here years ago and loved it. However, the maintenance of this place has gone down hill. New paint and light fixtures are nice, but we had our sink back up on us constantly, a cockroaches in our bathroom, dirty fingerprints that were not bothered to be cleaned after someone else’s stay, and a toilet seat that didn’t fit the bowl (as if it’s too much effort to buy one that fits?) The staff was very nice, I will say that. I want to love this quaint little boutique but will not be back.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Cody

Booked a room with 2 kings and it only had one. Everything could have been better. Won’t stay there and I don’t recommend it for others.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Sarah

This was the cutest hotel! Located on the edge of the French Quarter but not loud or busy at all. I’d 100% stay here again!

Family

10/10

Exceptional

08 Jul 2026

Michael W

Its one of the oldest buildings in New Orleans so don't expect perfection everywhere you look. But, if you know what you're looking at its where someone who cares about the greats of jazz also sleeping there. It was a jazz museum once and the staff is very proud of where they work

Self

10/10

Exceptional

07 Jul 2026

Chad

Loved my stay.

Family_with_children

4/10

Poor

07 Jul 2026

Darlene

The decor was unique on the walls of the lobby. The staff was very friendly and helpful: Kim, Shaun, Curtis and Nomakki. The facility was very old and needed a little more up keep. No phone in the rooms, curtains torn, gaps in doors towards the outside, TV didn't work in some of the rooms, water leaking from ceiling in bathroom and hallway. After initial shock and some adjustments were made, we made the best of our stay.

Family

2/10

Poor

07 Jul 2026

shindanah l

Beware of the so called hotel…it’s more like a motel…I was disgusted as soon as I stepped into lobby furniture was old and filthy…pool was cloudy..court yard was infested with huge cockroaches and they were in the hallways too ..room smelled horrible old and mildewy …was supposed to stay til the 7th I checked out on the 5th and checked into another hotel…ruined the 1st half of my trip..if I could give this place 0 stars I would..

Partner

6/10

Pleasant

06 Jul 2026

Tina

The hotel and property were clean. We appreciated the history of the hotel and the \"charm\" of staying in an older place. The A/C in our room was extremely cold. After walking around the French Quarter, coming back to a cold room was greatly appreciated. The room offered little sound proofing and the blinds on the door had gaps. There was a transom over the door and the hall light kept the room pretty bright. Our biggest complaint is the bed. They have a king mattress and box springs sitting atop a queen platform. You don't really notice until you're in bed and trying not to roll off the edges. Also one of the noisiest beds we've ever slept on. Any slight movement caused loud creaking. Some of our lights and outlets also didn't work.

Partner

2/10

Poor

06 Jul 2026

jimmy bernard

Room had blood on the mattress room had no Air Conditioning had bugs in the bathtub I what my money refunded back spoke spoke with the Hotel Manager was told Expedia would have to refunded the money back this Hotel is very nasty I want my money back

Partner

6/10

Pleasant

06 Jul 2026

Melinda Sharpe

The room itself was clean, the staff was helpful, and the property was situated within a reasonable walking distance to Bourbon Street and other attractions.

The downside were the rats and roaches on the property. It was disgusting and disheartening to say the least. To walk in or out of my hotel room and see huge roaches scattering is nerve wracking. Not to mention, there was a giant rat beside the pool when I was in it one night. Unacceptable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Personally, I would NOT recommend this hotel due to the rodent issue. No one wants to see roaches and rats roaming the property. Not a good look.

Partner

6/10

Pleasant

05 Jul 2026

Renee

There was parking for $60.00 per night … not what the hotel site said .
Had to move rooms , nothing available until 4pm the next day :(
Second room was good :)
First room , opened to the street, did not feel safe , could hear everything on the street & mattress was totally unexceptable.
Staff was pleasant

Partner

2/10

Poor

05 Jul 2026

Shaiful

#215 Dirty room.
Only bed and a nightstand covered the whole room.
There was no 2nd night stand
Entry door, terrible.
TV didn’t always work
No chair
No table
No mirror in the room
Room was only 12 x 12 in size
No walking or seating space
Bathroom - must stand next to toilet bowl to use vanity
No towel hangers
Toilet seat broken and toilet had a lot of yellow stains
Shower too dirty and curtain goes only half-way due to 2nd floor stairs being on top, letting us wet the toilet seat next to the dirty bath
Bugs and flys in the
No coffee or drinks

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Jammie

Our stay was amazing. Quaint property with friendly and helpful staff. It had tons of character and just a few minutes walk to everything we wanted to go to! We will be coming back again!

2/10

Poor

02 Jul 2026

Christina

Honestly not as clean as the pictures make it out to be.

10/10

Exceptional

01 Jul 2026

Christopher

The lady that works reception at night is extremely rude! But other than the place is VERY charming and everyone was very kind and helpful. They even allowed my family and I to swim past closing as long as we weren’t loud - which was such a treat. It’s in a great location and the vibe is exactly what you want from an old French Quarter hotel!

Family_with_children

8/10

Excellent

01 Jul 2026

Regina

really nice place to stay. it was better then we thought it wood be . the only thing that we not know about was the $113.00 parking fee. but would go again . Clean, ect ,,,,,

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Kihm

This is my third visit to New Orleans and my third day at Hotel Saint Pierre! Location, location, location! Phenomenal phenomenal staff! Each one has gone out of the way to help me out! I met one when I arrived in Tyler when I left, I will never stay anywhere else in New Orleans

10/10

Exceptional

28 Jun 2026

BONNIE

This is our fourth time staying here. It’s beauty, quaintness, and charm. Keep us coming back. Staff is above and beyond friendly.

Family_with_children

8/10

Excellent

28 Jun 2026

Lee

Great to have a pool to cool down after a hot day sightseeing!

Family

10/10

Exceptional

27 Jun 2026

Mykyta

Amazing traditional French Quarter hotel, clean large rooms, nice small pool.

Business Friends

10/10

Exceptional

27 Jun 2026

Charles

The charm of New Orleans is reflective in this property. Great location to escape the chaos of Bourbon St. and still a short enough walk to enjoy the food and entertainment. I will definitely stay here again many times in the future...

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Sterling D

Location, location, location and the mattress was great. Tyler at the desk was fantastic.

Partner

6/10

Pleasant

23 Jun 2026

Angela

Air conditioner leaked all over the floor. We reported it first day. They fixed it on the 2nd day. It was leaking again that night. Their solution was to throw a towel down. Hardwood floor is all warped from the water. No table or chairs to sit just a bed and 1 night stand.

Partner

10/10

Exceptional

23 Jun 2026

Stephanie

The parking situation was a new experience for me, as a first time NOLA visitor, but everything went great. The hotel was easy walking distance of the French Quarter and a quaint place to stay at!

Family_with_children

2/10

Poor

23 Jun 2026

Andrea

Air conditioner was crap. Spent the night tossing and turning. Our mini fridge did not work properly. Construction at 7am (not their fault) but a warning would have been nice. And I also noticed baby roaches in the restroom. Will not be back

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Tim

We had a couple glitches at first but your staff was quick to resolve any issues no problem !

Pet

8/10

Excellent

19 Jun 2026

Patrick

Great location, except for parking.

Self

4/10

Poor

17 Jun 2026

Tearny

Bed bugs! Stained sheets! I won’t ever stay again! Air didn’t work well either

Friends

10/10

Exceptional

11 Jun 2026

JOEL

I enjoyed the vibe and the authenticity of the hotel, it really made you feel like you were back in times.

Family

10/10

Exceptional

09 Jun 2026

Kerry

Great location, quaint building. Very friendly and helpful. My only very small complaint is that a kettle in the room would be nice. Overall a lovely stay

Partner

4/10

Poor

07 Jun 2026

Mallory

Partner

10/10

Exceptional

07 Jun 2026

Steven

For the price,, the hotel surpassed expectations.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Marvin

Not a cookie cutter hotel- Each room is unique! Staff was extremely friendly, they provided local suggestions, overall a fantastic stay!

Partner

10/10

Exceptional

01 Jun 2026

Laura

This was a very cute hotel. The staff was super friendly. They had two pools one was like right across from our room. I was very happy and planned to stay there again.

Friends

10/10

Exceptional

31 May 2026

stephen

Great place to stay in the quarter! On the quiet end, so it's nice and laid back.

Partner

10/10

Exceptional

31 May 2026

Greg

Cleanliness, pools, location, staff, nice pantry if you in a bind and great location, Jazz historical with pics and instruments throughout

Family_with_children

10/10

Exceptional

30 May 2026

Jason

We absolutely LOVE this hotel! We stay here each time we come to New Orleans. The charm and history of this place draws you in. You’re close enough to walk to any where you would love to go. The staff have always been wonderful and pleasant!

Family

10/10

Exceptional

26 May 2026

lenice

Amazing place, needs better doors so the rain/roaches don't get in but otherwise amazing

Friends

8/10

Excellent

24 May 2026

Jeffrey

Great location and quiet property in the middle of the Quarter.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Anna

Best hotel I’ve ever stayed at. The location and rooms were top notch. The food and amenities were the best I’ve ever had. Perfect place to stay, I didn’t want to leave!!

Self

8/10

Excellent

21 May 2026

Amara

The staff are incredible!

Partner

8/10

Excellent

19 May 2026

Janet

Staff was friendly upon check-in, however very rude on check-out. Very noisy area