Name: Best Western Plus French Quarter Courtyard Hotel
Address: 920 N Rampart Street, New Orleans, 70116, US

8/10

Excellent

04 Aug 2026

Mary

While the lobby and rooms were nice, the pool, courtyard and outdoor part of the hotel could use some work.
The front desk and breakfast workers were all extremely nice and helpful.
It did seem to be a distance from the places we frequent on Bourbon, but we did really enjoy the included breakfast.

10/10

Exceptional

04 Aug 2026

OGUZHAN

Great location!

10/10

Exceptional

03 Aug 2026

Melissa

Loved our stay. Hotel was conveniently located. Pool was relaxing. Daily breakfast was plentiful and varied. Staff was welcoming and available for assistance throughout our stay.

10/10

Exceptional

02 Aug 2026

LaTanya

The room was well kept, the staff was great and the breakfast was great.

10/10

Exceptional

31 Jul 2026

REGINO

Very nice hotel. Close to restaurants and parks. Clean lobby, dining area, and cozy rooms.

8/10

Excellent

31 Jul 2026

Nicholas

Staff was great! Our room was clean. We enjoyed the variety of breakfasts that were offered each day (instead of the same thing every morning). A/C worked great for the heat. Proximity to Bourbon St. is a plus!

10/10

Exceptional

31 Jul 2026

Nicole

I said from 7/22-7/26. The breakfast was good and convenient. Ms. Darlene and Lucien were amazing, caring, hospitable, professional and helpful! They made my stay in Nola worth it. My room was clean and cozy too. I'd definitely stay here again. -Nicole S.

10/10

Exceptional

30 Jul 2026

Arifa

Will definitely be back

4/10

Poor

29 Jul 2026

Farley

Here’s a polished version of your review that keeps your experience and concerns clear while improving the flow:

The location was great and close to everything, which was definitely a plus. Unfortunately, there were several issues that made my stay disappointing.

My biggest concern was the room door lock. I had to slam the door multiple times before it would lock properly whenever I left the room. This is a serious security issue because if I hadn’t realized it wasn’t locking correctly, anyone could have entered my room.

The hotel also feels very outdated. When I first walked into my room, there was a strong odor that smelled like old, wet towels. It was so unpleasant that I didn’t even want to spend much time in the room. A simple air freshener or better housekeeping could make a big difference.

The room phone didn’t work even though it was plugged in. I also noticed there were no security cameras in the hallways, and there were several blind corners throughout the hotel. That raised additional safety concerns, especially in the event of an emergency.

I appreciated that breakfast was included, but it was pretty underwhelming. I ended up eating elsewhere instead. To make matters worse, I found a dead spider inside the bed covers, which was very off-putting.

Overall, I did not enjoy my stay, which is disappointing because I was genuinely excited to book this hotel after seeing it on Expedia. I hope management addresses these issues, as the location has a lot of potential

10/10

Exceptional

28 Jul 2026

keren

Great breakfast, close to the center, nice and helpful staff.

10/10

Exceptional

28 Jul 2026

Alexandra

Everything was great even the breakfast.

10/10

Exceptional

27 Jul 2026

Monica

My husband and I really enjoyed our stay. The rooms were cool and comfortable and very clean. The breakfast was top tier, not the usual included breakfast; hot food, waffles, sides, fruit, cereals, coffees and more. The staff was very friendly and the location was perfect to walk around the french quarter. We stayed in the court yard area and it was very pretty and well maintained.

6/10

Pleasant

26 Jul 2026

Octavia

Room was clean staff was nice for the most part but parking is horrible not enough room

6/10

Pleasant

26 Jul 2026

Jasla jenise

The parking spaces were very tight, rats wondered the parking lot at night, the elevator was out of order on our last day, the shower and room kept me and my daughter sneezing uncontrollably at times, and the room smelled mildew like. On a positive note the staff was very friendly from the morning crew to the night crew, the breakfast was really good and the location was convenient.

2/10

Poor

25 Jul 2026

Eduardo

Need more professional people and clean up a lot more

8/10

Excellent

25 Jul 2026

Mechelle

Rooms were nice and a short walk to bourbon street

8/10

Excellent

24 Jul 2026

Michael

I enjoyed my stay there. The staff were all polite and helpful. The room and the bathroom were clean. The staff came in everyday to change towels and tidy up. The breakfast was very good and there was a good choice of food and drinks. The only downside was the noisy a/c unit that had a mind of its own.

10/10

Exceptional

24 Jul 2026

James

great hotel

4/10

Poor

24 Jul 2026

Justin

Staff was very friendly-both the front desk & the breakfast crew. Breakfast wasn’t very good at all. Hotel was pretty but seemed dirty. Woke up with a lot of bed bug bites unfortunately,

10/10

Exceptional

23 Jul 2026

Deborah

Better than expected... the breakfast was INCREDIBLE!!!!!
Enjoyed our stay.

6/10

Pleasant

23 Jul 2026

Ethiopia

Room smells so bad as well as restroom , carpet Need to be change

8/10

Excellent

23 Jul 2026

Rebecca

Overall good. Front desk staff were great! Our room smelled clean. Great stay. However, note the location.

10/10

Exceptional

23 Jul 2026

Barbara

Fun and funky, classy and cool. Within walking distance of everything fun in the French Quarter but if its too late, or too hot, ubers and lyfts are just a minutes phone call away. Staff was incredibly friendly. If the French Quarter is your vibe this is a great choice.

10/10

Exceptional

22 Jul 2026

Erica

Ac was cold and room was clean. Great walking to all the fun!

10/10

Exceptional

20 Jul 2026

Ashlyn

Good breakfast

Family

10/10

Exceptional

20 Jul 2026

Martin

We had a wonderful stay. Great location friendly staff. Definitely return here one day.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Eric

I like that the staff can book you for various tours the city offers

Self

8/10

Excellent

19 Jul 2026

Matasha

Really nice breakfast offerings

Partner

10/10

Exceptional

18 Jul 2026

Bambi

The grounds were beautiful, loved to sit and enjoy. Breakfast had the best options from traditional choices to locals favorites( dirty rice and sausage). Close to everything we wanted to do. Friendly staff, comfortable beds, and clean rooms.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Rori

The staff was nice. Overall it was an ok place to stay. The biggest issue was we were lead to believe that there was paid parking on site only to be told upon arrival that there are only 30 something spaces for the hundred something rooms. The \"overflow lot\" was a questionable gas station where after you paid $35 they then said the secure area was full and we'd have to leave our vehicle just at the store unsecured over night.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Tabitha

Very nice stay the staff was very helpful and nice!

8/10

Excellent

16 Jul 2026

mariah mercedes

They have good breakfast

Friends

10/10

Exceptional

15 Jul 2026

Lorriane

I really loved the rooms decor, cleanliness and the overall access to everything French Quarter. The staff were very informative about eateries and activities in the French Quarter. The breakfast was very good. The air conditioning work very well. This stay was excellent and I would recommend it to all.

8/10

Excellent

14 Jul 2026

Igor

Friendly staff. Relaxing courtyard. Simply a nice atmosphere.

Partner

2/10

Poor

14 Jul 2026

Samantha

The room was dirty, bugs in the shower, ac didn't work, tv was glitchy, THE BED WAS CONCAVE, you could clearly see rsts climbing the walls of the next door building which was in arms length of the hotel, the neighborhood was unsafe.

Partner

10/10

Exceptional

13 Jul 2026

Teressa

The room was clean, and the staff were personable and helpful. Parking was tight, so be mindful of you have a larger vehicle. The breakfast was nice, it wasn't just bread and cereal. Lots of options and my kids enjoyed making their own waffles.

Family_with_children

2/10

Poor

13 Jul 2026

Jessica

Terrible

Friends

10/10

Exceptional

13 Jul 2026

Elizabeth

The staff was knowledgeable and helpful
The hotel facility was excellent and the breakfast was exceptional. We arrived early, and was able to have breakfast and leave our luggage to start exploring the area before check-in. The front desk and kitchen staff gave great recommendations.

Family

2/10

Poor

13 Jul 2026

kala

The elevator kept getting stuck big giamt roaches running around. The staff was great but i wouldnt stay in this hotel. Its very old elevator only fits one person amd their luggage.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Gail

AC units drain on the walkways

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

V. Michael

Excellent hotel and the best breakfast we had on a 19-day cross-country trip. The pool and courtyard were great too.

Family_with_children

10/10

Exceptional

12 Jul 2026

PARIVASH

Very attending and nice staffs. We got an upgrade for our stay since we were there for 5 nights. Ty was really helpful and kind. Hotel was old but clean and nice. Breakfast was really good. Our room had a small issue which they changed it right away. I loved everything about this hotel.

Family

8/10

Excellent

11 Jul 2026

Raphael

This is a nice and affordable place to stay! The location was quiet and well maintained, but not too far from the points of interest. The rooms were a tad small but very nice none the less! I would stay here again:)

Partner

10/10

Exceptional

11 Jul 2026

William

Only draw back and I knew it was possible was parking garage was full first night had to park offsite I would advise calling property to secure parking early if you have a late arrival. Not sure you can but worth a shot. Other than that it is centrally located lots to see within walking distance

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

David

...

Family_with_children

2/10

Poor

07 Jul 2026

Joseph

It was disgusting there was no parking they told us to park a block and a half to two blocks away and walk back to the motel there was a rat in the parking garage of the motel there was no room for our luggage to fit in the elevator to ride up on a luggage cart we left and they didn't reimburse our money we are still fighting with Expedia to get our money back but nobody's cooperating we went and stayed somewhere else so we're out $700. I would think twice about using Expedia and definitely wouldn't stay in this Motel. They refused a refund!!

Business Pet

6/10

Pleasant

07 Jul 2026

Holly

Parking was terrible. Sent down the street and had to pay $30 for an unsecured gas station lot. Property was a bit run down and had an odor to it. Location was good.

Family

2/10

Poor

07 Jul 2026

Brandy

There were fleas in the bed! We left at 3 am. I hesitated even posting anything because I wanted to return on my money. Before we even got back into our home, I had to wash and clean everything to not bring the fleas into the house.

Family_with_children

10/10

Exceptional

06 Jul 2026

Shauna

The staff was amazing in helping with anything we need. Called for our ride to airport.

4/10

Poor

06 Jul 2026

Gina

Morning breakfast was not bad and made it convenient for us

Family_with_children

10/10

Exceptional

05 Jul 2026

Yolanda

None

Friends

10/10

Exceptional

05 Jul 2026

Leo

Helpful staff

Family_with_children

2/10

Poor

05 Jul 2026

Jose

The staff was very helpful and accommodated all our needs so the customer service was great, but the building on the other hand had a lot of issues. Our first room the toilet did not work so we got moved to a second room, which was fine until we got back from our daily trip to find the restroom completely flooded so we then got moved to a third room where we finished our stay, but there was dog size rats outside as well as a lot of big roaches. I’m not sure if that’s just part of the city and its just normal but it absolutely makes us stay very uncomfortable

Family_with_children

10/10

Exceptional

04 Jul 2026

Felix

Staff was very helpfull, good locatiom.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Munira

Excellent location. Old building so interesting access to room (entrances are through open-air hallways.

Family

8/10

Excellent

04 Jul 2026

WILLIAM

Lovely hotel in a good location

Friends

10/10

Exceptional

03 Jul 2026

Rebecca

This place was super cute. Everything is walking distance so I didn’t have to use my car once. Would definitely come back here if I am ever in town. Everything was Aesthetically pleasing as well.

Friends

10/10

Exceptional

03 Jul 2026

STACY

Clean room, great staff. Easy to get in and out regarding parking and being in the French Quarter.

Family

10/10

Exceptional

02 Jul 2026

Sandra

Great place to stay. Very clean. Staff is also great.

Family_with_children

10/10

Exceptional

01 Jul 2026

Katie

Great peaceful hotel with spacious rooms, comfortable beds, very friendly and help staff.

Family_with_children

8/10

Excellent

01 Jul 2026

Hugh

Location is perfect for accessing Bourbon Street, French Quarter and various shops and restaurants, all within reasonable walking distance. Property is older but well maintained. Staff are professional and courteous, especially the breakfast crew. Have stayed here multiple times and will stay again.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Kenneth

Breakfest was great had lots of choices, room was clean and staff was super friendly and helpful.

Partner

8/10

Excellent

30 Jun 2026

Phi

The room we checked in had broken a/c. They switched to another one with leaking bath tub faucet. Breakfast was nice! Staff were friendly and helpful. The building needs major improvement for sure. Location is great! I hope to comeback to see much improvement.

Friends

10/10

Exceptional

30 Jun 2026

Melanie

The variety of food that was available at breakfast was excellent. The room was clean and the AC worked great. The courtyard and pool was lovely. The only draw back from this whole experience was the parking. We did not arrive until later in the evening and had to park down the street. However, the next morning we were able to secure parking within the premises. It was a wonderful stay, the staff was friendly and we would definitely recommend this hotel.

Family

8/10

Excellent

28 Jun 2026

robin

Darlene at front desk was super friendly and helpful. Ty, bartender was great as well. Bar hours though didn’t seem to be consistent. Good breakfast choices and coffee was top notch.

Family

10/10

Exceptional

28 Jun 2026

Catherine

Very nice staff. Breakfast was fre

10/10

Exceptional

28 Jun 2026

Arnetra

I

10/10

Exceptional

27 Jun 2026

Christopher

I had a great stay! Great location and facility!

10/10

Exceptional

27 Jun 2026

Jim

Great!! Would stay again.

Partner

6/10

Pleasant

27 Jun 2026

Robert

Older property, very tight parking inside building compound. Only able to crawl out one door after parking. Parking is $39 a night. Only about 8 blocks walking to Bourbon street and Pat O'Brien's

Family

10/10

Exceptional

27 Jun 2026

Emma

Staff were professional and friendly, new amenities were great, and breakfast was awesome. Hotel is in beautiful condition and great location. Would stay again

Partner

8/10

Excellent

27 Jun 2026

Laura Bacon

The location was perfect to walk to everything. The air conditioning was ice cold and such a relief from the humidity. Pool could be a few degrees colder, but was always clean in the morning. The breakfast and breakfast staff was our highlight. Great food and good variety. There is definitely pride in their facility. Our son loved \"Gary\" the hotel cat. We Highly recommend this hotel.

Family_with_children

10/10

Exceptional

27 Jun 2026

Hailey

Very clean room. Friendly staff and the ac in the room was perfect

Partner

10/10

Exceptional

27 Jun 2026

Jason

I had a great stay at this Best Western in New Orleans. The room was clean, comfortable, and well-maintained. The staff was friendly, welcoming, and always helpful. The breakfast was a nice bonus with plenty of options to start the day. The location was convenient, and the air conditioning worked perfectly, which was much appreciated in the New Orleans heat. I would definitely stay here again and recommend it to anyone visiting the area.

Self

10/10

Exceptional

26 Jun 2026

Jamie

Stayed in this hotel twice, 9 years apart. We returned because it is the perfect location just outside the French Quarter, the staff is friendly and it is fairly clean!

Partner

10/10

Exceptional

26 Jun 2026

Christie

Todo perfecto

Family_with_children

10/10

Exceptional

25 Jun 2026

shauna

Best stay ever the hotel was super clean great pool and beautiful court yard. Best breakfast by far from any that we have had at a hotel
Darlene was amazing she recommended some amazing day trips and booked them for us all we had to do was be ready outside the hotel. We would definitely stay here again.

Partner

10/10

Exceptional

24 Jun 2026

Jonathan

We stayed one night passing through. This place is older but a charming older. Private gated parking which helps keeps your car safe. The room and restroom itself was ok. But for the night it was good. The pool area looked nice. It’s not bad. I liked it.

Family_with_children

8/10

Excellent

24 Jun 2026

Andre

Comfortable beds and the breakfast was good

Partner

10/10

Exceptional

23 Jun 2026

Trevor

So cool old building but not runs down

Partner

4/10

Poor

22 Jun 2026

Jessica

We were traveling with our two young kids to New Orleans just for the evening to check it out. The hotel never once warned us that there was a pride event going on that day. As we pulled up to the hotel, a pride parade was going by so we could not access our hotel or the parking. The parking is very limited at this hotel we had to pay $70 to park in premier parking which was the only thing available seven blocks away. We had to drag our luggage seven blocks with our two kids because the front of our hotel is blocked off for the parade. We are not made aware of. There is one elevator at this hotel that fits two people max we had to take turns going up with our luggage at one point it wasn’t even working. I even saw one of the employees smoking pot on his break right out in front of the hotel. We will not return to this hotel. Also someone left a used condom on our windshield.

Family_with_children

10/10

Exceptional

22 Jun 2026

Toni

Nice hotel close to Bourbon St. The guy at the desk at night was very friendly and knowledgeable. Loved Gary the cat

Partner

10/10

Exceptional

22 Jun 2026

Kristina

Perfect place to stay on New Orleans

10/10

Exceptional

21 Jun 2026

Yisa

Everything turned out better... Best time ever

Family_with_children

10/10

Exceptional

21 Jun 2026

Aaliyah

The hotel is in a very walkable area and near public transit. Staff were very kind and we had great casual conversation. Room was standard and clean. The building is an old historical one and has great brick. I stayed in a courtyard facing room and we did not hear any road noise or outside noise in general. You can book tours through them and the tours come to the hotel to pick up.

Family

10/10

Exceptional

21 Jun 2026

Marsha

We loved the location the service the breakfast the pool and riom was great as well. All around great trip!

Family

4/10

Poor

21 Jun 2026

Nikki

The room was dirty. The walls were all scuffed and the air filter was black. Thr pool area was nice but we didn't really go into that area if we weren't going to the car. I definitely would not stay there again. The layout of the room was cute. It needed to be updated and cleaned. The bathroom was dark and dingy with a think shower curtain. It worked for staying one night and was in a great location. But I wouldn't stay there again.

Family_with_children

4/10

Poor

20 Jun 2026

Gladys

The front desk staff was very friendly. The location is accesible to French Quarter but the surrounding not too safe specially at night. We found coaches in the room and the staff promptly moved us to another room. I left one of shirts in the back of the bathroom door and i realized to the morning I was missing the shirt. I reported to front desk but the shirt got missed. Never returned.

Family_with_children

10/10

Exceptional

19 Jun 2026

Brendan

Comfortable bed, courtyard was gorgeous, .5 miles away from most things. The staff was super sweet. Must see Gloria she makes the best Hurricanes in the city!

Partner

6/10

Pleasant

19 Jun 2026

Michael

The hotel staff was excellent, we had an issue with the toilet in our room and they sent someone to fix it right away but shortly after they fixed it there was a leak so they upgraded us to a garden suite. My family really enjoyed the pool and being a short walk from the river.

10/10

Exceptional

17 Jun 2026

Camillia

Absolutely amazing experience here staff was very nice
Breakfast very good and fresh
Pool
Clean
Rooms clean
Just wonderful

Friends_and_family Friends

6/10

Pleasant

16 Jun 2026

Shelly

This hotel is in a rougher part of the quarter with a shelter right across the street. The room was cute but it hadnt been vacuumed in i dont know when. There was cups, cans, and dust under the furniture. The beds were very comfy. The hotel was quiet. The bathroom was tiny but I liked the sink with counter space outside that. It is a few blocks from everything. Though it is across the street from Armstrong park. The breakfast was mid. But the waffles and fruit compote was great. The staff were super nice. Though I wish they had a more secure space to hold luggage instead of out in the open. The streetcar is right next to it with a cute coffee shop down the street. The courtyard was cute. We didnt have a real balcony though.

Family

8/10

Excellent

16 Jun 2026

Maile

Customer service was excellent. Front desk was very accommodating with early arrival. Continental breakfast was convenient. Location was in the far corner of the French quarter but it forced us to walk off all the calories of excellent food we ate. The only downside to our stay was the mattress. My back killed me every morning waking up. Zero support.

10/10

Exceptional

15 Jun 2026

Rena

Our 6 night stay here was absolutely perfect! The wonderful front desk worker Brunetta (hope I spelled it right) was so nice. She accommodated us with an early check in (small $20 fee) and upgraded our room due to staying for 6 nights. The breakfast was absolutely superb. They changed up what they served every day and had so much variety in their options. The workers were always on top of refills and cleaning up. The housekeeping always provided fresh towels. The location was great! It was only a 7 minute walk to Bourbon Street and 14 minute walk to Jackson Square. There were streetcar and bus stops located close by for public transportation. The pool was kept clean and leaf free. It went to 7 feet in depth which I enjoyed. I’d highly recommend staying here for your trip to NOLA!

Family

10/10

Exceptional

15 Jun 2026

Rhonda

Tracy and Darlene great customer service! Very professional employees. Would consider returning. However they just need to tidy the place more, and maybe even consider updating some areas of the Hotel. I enjoyed my stay!

Family

10/10

Exceptional

15 Jun 2026

Jennifer

The front desk staff were extremely helpful and they made our first time in New Orleans a great one. The breakfast was good as well. Also, the hotel was so close to all the activities that I was able to walk everywhere.

Family

10/10

Exceptional

15 Jun 2026

Nicol

I had a great stay. My room was always clean, and the staff were very friendly, helpful, and welcoming. Their excellent service made my visit enjoyable. I would happily stay here again.

Family

10/10

Exceptional

15 Jun 2026

Gracen

The staff was really friendly and helpful! Our room was nice and clean. They have a great pool to swim in after a hot day. It is in a great location just on the edge of the French Quarter and has easy access to I-10 and other parts of New Orleans.

Family_with_children

10/10

Exceptional

13 Jun 2026

Zurab

Great location to the French Quarter touristic section

10/10

Exceptional

10 Jun 2026

Jennifer

We had a fabulous stay! Everyone from the breakfast staff, to the cleaning staff, to the receptionists were so friendly. The breakfast was amazing! The receptionist, Ty, was so helpful and gave wonderful recommendations and helped us set up a tour of the city that was great!

Family