Name: Chateau Hotel
Address: 1001 Chartres St, New Orleans, 70116, US

8/10

Excellent

02 Aug 2026

Trent

Positive - Friendly staff. Nice (and clean)room. Comfortable pillows. Unique architecture. Pool was refreshing. Close proximity to restaurants (including Cafe Du Monde) and other merchants.

Negative - Too much lighting from outside and inside hallway. Bed was not very comfortable. Needed a full length mirror (from my wife). Needs a place to put toiletries in bathroom.

10/10

Exceptional

02 Aug 2026

Aidan

I had a lovely time here. The room was clean and the staff was incredibly nice and helpful. I would definitely stay here again.

2/10

Poor

30 Jul 2026

Stephen

It was a smaller hotel but good location

10/10

Exceptional

27 Jul 2026

martin

It was quant and homey.

10/10

Exceptional

26 Jul 2026

Michael

I had a great time! Communication was great.

10/10

Exceptional

26 Jul 2026

Shaun

The room was great and staff was even better!

10/10

Exceptional

25 Jul 2026

Jonathan

The staff members were extremely helpful and kind. The room and hotel property were clean and very charming. The area is also convenient as it’s walkable to many popular spots in the french quarter. Overall, I would definitely recommend and would certainly stay here again.

6/10

Pleasant

25 Jul 2026

david

Nice hotel with pool. Most of the front desk staff is in need of a customer service training.
They need to learn courtesy, good manners and improve interpersonal skills as front desk employees.
Made me feeling I was at the DMV.

10/10

Exceptional

24 Jul 2026

Luis

Hotel en estructura de casona antigua, bien cuidado, limpio, decorado con antigüedades que van acorde al estilo. A pasos de la calle Bourbon, restaurantes, bares, tiendas locales y demás lugares para ocio.
El personal es atento, pero sobre todo Elaine quien siempre fue muy simpática y estuvo al pendiente de ayudar con cualquier inquietud. No así la Sra de pelo blanco quien es sarcástica y presentá.

8/10

Excellent

22 Jul 2026

Steve

It was amazing to stay within the museum that is the French Quarter. To wake up in the morning and step outside directly within the Quarter is remarkable.
I will note that the age of the property means that sounds insulation isn’t really a thing. If someone comes down the road blaring their stereo at 2am (which will happen), you will hear it loudly.
This was my only complaint.
Otherwise, the staff were lovely. The property and rooms were lovely and clean. Loved it.

10/10

Exceptional

21 Jul 2026

McKenzie

Great, safe, central location! Reasonably priced, AC was a little underpowered but manageable if kept on a low setting constantly.

10/10

Exceptional

21 Jul 2026

Jennifer

Elaine made a point of personally taking care of me all week.

Self

10/10

Exceptional

21 Jul 2026

ricardo

Everything was at a walking distance

Friends

10/10

Exceptional

21 Jul 2026

Merrill

.

Self

10/10

Exceptional

20 Jul 2026

Lucimar Araujo

I had a wonderful time at the Chateau Hotel. It is in the French Quarter , easy access walking to many places. The staff is beyond awesome. I happened to be sick when I arrived at the hotel and I received royal treatment. NOLA is the place to go!

Self

8/10

Excellent

20 Jul 2026

Alena

Very nice place to stay if you are looking for a place near Bourbon street and the French market. Staff was very kind and helpful.

Partner

8/10

Excellent

18 Jul 2026

Jerry

Small, quaint hotel not too far from all the sights. The night crowd can be loud when trying to sleep, but not a big deal at all.

Partner

6/10

Pleasant

18 Jul 2026

Tim

The rooms smelled of water, mold, and mildew. We were allowed to change rooms but the same was present in the next room. We just made the best of it.

Partner

10/10

Exceptional

16 Jul 2026

Cora

The location was perfect!

Family

10/10

Exceptional

16 Jul 2026

Nicole Stephanie

I had a great stay at the Chateau Hotel. The staff were very friendly; the hotel was clean and located in the middle of all the action. The only thing I'd advise is to be careful when choosing the room on Expedia. On Expedia the room I chose showed it came with a balcony. However, I was told differently when I arrived. I was given a room with no balcony, and the window was useless because it was facing the courtyard on the ground floor. Therefore, the room felt a bit claustrophobic, to me. Other than that, I had a pleasant stay.

I did not experience any ghostly encounters, if anyone is concerned/curious about that. Staying in any hotel in the French Quarter, you run that risk.

Self

10/10

Exceptional

15 Jul 2026

Kenneth

Loved the feel! Pool was nuce

Partner

10/10

Exceptional

15 Jul 2026

Audrey

This was a very cute property with a vintage and distressed charm. The location was in a great neighborhood with a lot to see and do. It was well kept and the staff was friendly. Check-in was easy with no issues. Pool was small but clean and fit the size and style of the property. I will definitely be coming back.

Friends

10/10

Exceptional

14 Jul 2026

Mary

The staff was great, kind and very accommodating. The cleaning staff res.
Ponded to every request in need. The history of the hotel and the location is great for getting to all the tourist sites and activities. They're hard wood original floors and you may hear the people above you so if you want total piece and quiet , don't stay there but if you don't mind an occasional basic walking because of the structure , it is a great facility . My husband and I plan on attending a Saint's game and we'll be standing at the hotel.

Partner

8/10

Excellent

13 Jul 2026

Ariane

Ac wasn't working 1st day Jennifer made sure to get someone to fix it and they did. Our dresser for our clothes had no handles other than that would stay again.

Partner

8/10

Excellent

13 Jul 2026

Richard

Excellent location, comfortable rooms. Somehow quiet despite being close to Bourbon Street. Front office staff was very nice and helpful.

Friends

10/10

Exceptional

13 Jul 2026

Fateemah Yasmina

Very beautiful building near the French Market ! Excellent service and convenience! I’d definitely recommend!

Partner

10/10

Exceptional

12 Jul 2026

William

Elaine was great, she was warm, friendly and made sure our accommodations met our expectations.

Partner

2/10

Poor

12 Jul 2026

Katherine

Property was not handicap accessible. Parking is not on-site. No valet. Room very small, security lights shine into room. Horrible!!

Partner

2/10

Poor

12 Jul 2026

Sydney

The listing for this includes a Continental breakfast along with 24 hour pool access however, when we arrived, we found both of those things to be untrue. When we brought up the issue with the staff member, she advised us “never to believe, third-party booking agencies“. The room was extremely dusty, along with footprints and a dark splatter on the bathroom wall, which we took pictures of and showed to the hotel staff who said there was nothing that they could do and that we could check out at any moment the next day, we asked the housekeeper to come in and clean. She just replaced the towels and made the bed did not address the bathroom at all. When asked if we could switch rooms or receive a partial refund so that we could go to a different hotel they informed us the hotel manager was out of town until Monday and again that we could check out at any moment.

Friends

10/10

Exceptional

12 Jul 2026

Lauren

Perfectly central location

Partner

8/10

Excellent

11 Jul 2026

Jennifer

I love the location and the uniqness of the hotel and the court yard was beautiful. The room was clean. The staff Jennifer was great she upgraded my room. She gave me some decent places to have drinks and dinner. She was very helpful. We did not have a balcony room. The only problem I had was there was a brown sweat on the ceiling and the plug is on both sides of the bed did not work.

Partner

10/10

Exceptional

11 Jul 2026

Willie

Perfect Location and Setting Love the Staff

Partner

10/10

Exceptional

10 Jul 2026

Bettina Sharon

Very clean, spacious and walkable to French Market and Bourbon St. Very accommodating, friendly and helpful staffs.

Partner

8/10

Excellent

09 Jul 2026

Kathy

Quaint little hotel! Very nice & helpful staff. We had an issue with our tv & they were quick to help. The pool was lovely after a long walk on a hot humid day, they should update things a bit, & I wish they had the fountain turned on in the pool area & the bath fan didn’t do anything.

Partner

10/10

Exceptional

09 Jul 2026

Micheline

cet hotel est un petit bijou, tout était parfait, tranquille, propre en plein cœur du quartier français.

Partner

10/10

Exceptional

09 Jul 2026

Said

Great location and helpful staff. Good service. Rooms are small and not soundproof

Partner

10/10

Exceptional

09 Jul 2026

Caroline

I really like this hotel for its quiet old world feel. It’s far away from the chaos of the French Quarter but with it’s simple charm don’t expect any frills but with any luck, you’ll have the quiet courtyard for reading a book and taking a dip in the pool.

Family

8/10

Excellent

09 Jul 2026

melbn

Ok

4/10

Poor

08 Jul 2026

JESSICA

They didn’t tell us parking was an extra $50 and then they charged me an extra $30 for having an extra child with me. The pool was closed for cleaning the morning of our departure as soon as I arrived to it in my bathing suit. No breakfast or water offered other than sink water from your room. What was supposed to be an $85 stay turned into a $165 stay for 1 king size bed room from 9pm-noon next day

Family_with_children

8/10

Excellent

08 Jul 2026

Nelson

My stay was great! Other than the location of my room. You could hear street noises and orher guess walking by my room at night. The staff was great and helpful.

Self

10/10

Exceptional

07 Jul 2026

Ashutosh

The hotel itself was perfect, my only criticism is that our hotel was on the first floor where noise from the street would easily come into our room making it hard to sleep at night most nights

Partner

10/10

Exceptional

07 Jul 2026

angela

Staff was so friendly and kind. Very accommodating

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Chris

Be aware self parking is in a reserved lot across the street from the hotel. Safe, no issues, although all spaces filled up during the week we were there. Addition per-day fee is charged.

10/10

Exceptional

02 Jul 2026

Michelle

Love it!

10/10

Exceptional

01 Jul 2026

Rachel

Ms. Elaine was very helpful in getting us checked in and to our downtown activities on time. The room was just perfect and very comfortable!

Family

10/10

Exceptional

01 Jul 2026

Todd

We stayed for two nights and absolutely loved our experience! We booked the petite king room, which was the perfect amount of space for my husband and me. While the room is straightforward and no-frills, it was exceptionally clean, possessed its own private bathroom, and—most importantly after a long day out—was perfectly cold and refreshing.
The property itself is beautiful, boasting a sparkling pool and a lovely courtyard that provided the ultimate retreat after walking around the hot French Quarter all day.
What really sets this place apart, though, is the service. The front desk staff was amazing—so friendly, caring, and welcoming. We also really appreciated the peace of mind that came with the secure, gated parking that closes at 11 PM. We would absolutely stay here again!

Partner

6/10

Pleasant

01 Jul 2026

Tara

The rooms were pretty bare. We stayed in one of the Petite King rooms. They had the bed, the bedside tables, and a set of drawers, but that was basically it. It would’ve been helpful if they had a chair for extra sitting/space to put more stuff down instead of on the floor. The walls didn’t have much on them, and the only mirror was in the bathroom. You could hear everything happening outside in the hallway, but it is an old building, so that is understandable. However, it did suck that housekeeping woke us up a couple times because you could hear them in the hallway. The staff overall were very nice and helpful, and the location was convenient. They will charge you $45 plus tax each night to park your car, and it is not guaranteed. It’s a first come first serve basis. If you’re looking for something simple and convenient to just sleep in, this is the place. However, if you’re looking for a more comfortable and luxury experience, you may want look somewhere else.

Partner

10/10

Exceptional

01 Jul 2026

Dailon

Staff was very nice and location is perfect for the price

Partner

10/10

Exceptional

29 Jun 2026

Olivia

Clean rooms and nice staff - no microwave or fridge on the property

Partner

8/10

Excellent

28 Jun 2026

David

Overall this was a great hotel, especially for the price. The A/C was okay. The room never got below 73 (set at 69) but that was still okay compared to outside. Not having a fridge in the room meant that the only way to get cold water was to ask the front desk, and all they have is a mini fridge so very hit and miss if the water in there was cold. But at least they did give the water freely, and the staff was super friendly. Honestly the biggest issue was the smell. It smelled like there was a sewage backup. The hallway, room, and especially the bathroom all had the smell. The hallway and room did get better over time (or maybe we just got used to it). Everything looked very clean, so it wasn't that, just something happened with the smell. The hotel felt very secure as well with having to have a room key to even get in the lobby. Great location as well, if you're looking for a budget hotel in the French Quarter this is an excellent option.

Partner

10/10

Exceptional

28 Jun 2026

Amy

Great stay thank you!

Partner

10/10

Exceptional

26 Jun 2026

William

Although very close to the hustle and bustle of the French Quarter, this hotel provides a very clean and quiet atmosphere. Parking is easy, and amenities are spot on.

Partner

8/10

Excellent

24 Jun 2026

Monique

It’s a great hotel to stay if you’re planning on partying all night. It’s on a very busy road in the French quarter. You’ll peak out the windows and find ghost tour folks right outside. So close you can hear the stories being told 😳 It was very noisy. The rooms were great. Very small… but not bad. Walk to any shop and restaurant.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

LATRESCIA S.

The parking was very limited. The only complaint I have is when I booked the room I picked the city view room and thought I would be able to sit on the balcony but that didn't happen. They had no other rooms to move me to.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Rochelle

Lovely place to stay while in New Orleans. Convenient to all the fun!! Everyone is super nice!!

10/10

Exceptional

18 Jun 2026

Baylee

The staff was amazing. room so clean

Partner

10/10

Exceptional

15 Jun 2026

Ramses

Everything was perfect with the staff.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2026

Richard

Great hotel. Way better price than we would expect. Jennifer at the front desk was very hospitable. Great stay

Partner

10/10

Exceptional

14 Jun 2026

Amanda

Clean room. Comfortable bed. Nice AC and helpful staff. Great location!

Partner

10/10

Exceptional

11 Jun 2026

Evelyn

Staff were very friendly and helpful.
Good location, very quiet location

Partner

10/10

Exceptional

11 Jun 2026

Mariusz

Ok

6/10

Pleasant

10 Jun 2026

Natalie

Staff was good and accommodating however they overbooked so we had to choose a different room. There were maintenance issues with our room. Other guests were disturbing in the middle of the night. Being a female, the mirrors were not well placed, lighting was poor and every woman would like a full length mirror in their room!

Partner

10/10

Exceptional

10 Jun 2026

Lindsay

The front desk staff Bree was amazing and very helpful 10 out of every f 10 will recommend

Family

6/10

Pleasant

08 Jun 2026

GREISY WINICKI

my room had no window at all. it felt like a prision cell. not what i needed

Self

2/10

Poor

07 Jun 2026

Latia

False Advertisement Call before you book but I can say Mrs. Elaine was the best at assisting and she tried her hardest to accommodate me by offering another room I really appreciate her hospitality but Expedia as third party Scamming I overpaid for worst stay. REFUND NEEDED ASAP

Self

2/10

Poor

07 Jun 2026

Christine

Well, I wasn't going to say anything because the location is wonderful, but my experience with their charges changed my mind. When we checked in I was told I would be charged a set amount for incidentals each day and reimbursed later. But it didn't work that way. They charged me nearly twice as much for \"incidentals\" each day and reimbursed me the lower amount. We used no incidentals because there were no incidentals to use. This was a very spare hotel. Paying a significant amount for absolutely noting makes me very unhappy. I called and they only repeated their \"We charge you this amount for each day and reimburse you\" but when I told them they charged me much more they simply repeated their line. So I am very unhappy. I wouldn't recommend them to anyone. I had to dispute the charge because the hotel staff were completely unhelpful.

Partner

10/10

Exceptional

04 Jun 2026

Nicholas John

Excellent location in the French quarter halfway between Jackson Square and Bourbon Street
Friendly and helpful staff
Clean rooms with good air con keeping the rooms cool

Friends

10/10

Exceptional

02 Jun 2026

Dominique

Great experience in the French Quarter.

8/10

Excellent

02 Jun 2026

Jeanine Marie

If you can afford it, upgrade to a room in the courtyard. Otherwise, be prepared to hear everything.

Family

8/10

Excellent

01 Jun 2026

Declan

Friendly staff!

10/10

Exceptional

31 May 2026

MANOJ

Thank you

Family

10/10

Exceptional

31 May 2026

Melissa

It was a comfy cool room. We were directly on the street so if you’re a light sleeper bring your sound machine or something. We were so tired from our night of fun we crashed out to the sounds of continued partying. I’m sure the inside courtyard rooms are more quiet but not an issue for us. Each time we went in and out of the property we were greeted and had a little small talk. Felt very welcoming and accommodating. Tips on the best way to make it to the garden distract and where to park. Stored our leftovers in their office mini fridge even. Really close to everything while also being a little more peaceful off the direct path

Friends

6/10

Pleasant

30 May 2026

Kenneth

Need a refrigerator and microwave

Partner

4/10

Poor

28 May 2026

Melanie

What we didnt like was the additional surprise charge of $100 for our 2 day stay that was charged for parking. Who does that? You pay for a hotel room and have to pay to park there?? And $50 a day? That is ridiculous.

Partner

10/10

Exceptional

28 May 2026

Autumn

Jennifer was the bees knees! She was so cheery and fun to see each time I caught her up front! Her and Elaine were kind and helpful! If you go, I hiiiiighly recommend getting a balcony room! I pretty much lived on mine. Walls are thin, but I think I’d read that and it didn’t bother me, but you’ll definitely be hearing the people/traffic/music from outside if you’re facing the streets. You need a keycard to get into the property so I felt safe. You are also close to things like Jackson Square, Bourbon Street, the French Market, and the River Walk!

Self

10/10

Exceptional

28 May 2026

Deborah

Elaine was a superhero she checked me in very nice and friendly. My wallet and phone got stolen in New Orleans and she was so helpful in every way I wish I could give her 10 Stars she was the very best

Self

10/10

Exceptional

27 May 2026

Stephen

Nothing

10/10

Exceptional

27 May 2026

Annekah

Amazing stay! Staff was so friendly and helpful. I would definitely recommend this place to anyone visiting and hope to come back soon!

Self

8/10

Excellent

26 May 2026

Katelyn

Definitely would recommend

10/10

Exceptional

26 May 2026

Nicole

Loved the location, which allowed for walking anywhere in the French Quarter but was quiet enough for sleeping. 2 blocks to French Market, 2 blocks from Bourbon St and in the beautiful little historic neighborhood. Be aware, this hotel is part of the historic charm, so there is no elevator but an easy climb up gorgeous hardwood stairs, even with luggage. Jennifer at the front desk is lovely, and our housekeeper was equally wonderful. Would 100% stay again!

Partner

10/10

Exceptional

26 May 2026

Lisa

Staff were amazing and helpful, and the property is historic and beautiful. We will definitely be back to try a balcony room.

Family

6/10

Pleasant

23 May 2026

Steven

It was okay. I understand we were there during Mardi Gras and it is the heart of things but we could literally hear every person walking past tge hotel.
Its dated, as it should be given the history.
Waking up to find actor Shia LaBeof being arrested outside of our room was unnerving.
I don't think its a hotel anyone over the age of 40 should patronize.

Family

10/10

Exceptional

23 May 2026

Obadiah

Elaine and Jennifer were amazing! Both were very helpful and knowledgeable. Great location!

Self

10/10

Exceptional

22 May 2026

Robert

We were in a very quiet area of the hotel. Really made sleeping at night very easy!

Partner

10/10

Exceptional

21 May 2026

Melissa

Loved the beautiful courtyard and pool area, very unique place!

Friends

6/10

Pleasant

21 May 2026

Zhixiong

Good location and friendly staff. No elevator and not flat in the same floor. The worst part is that we saw a huge cockroach on the show curtain and may bugs in the bathroom.

Partner

6/10

Pleasant

20 May 2026

Francisca

No elevator. I still think they gave me the wrong room type. The king bed was not any bigger than my queen at home. They did clean our room everyday which is nice. Staff was very nice. I so t think it was worth what I paid. It’s not a hotel is stay at again. Big plus is it’s in a great location to everything. I’d give it a 3/5

Partner

4/10

Poor

20 May 2026

Sheryl

Staff was excellent

Friends_and_family Friends

10/10

Exceptional

19 May 2026

Janell

Room was great

Partner

10/10

Exceptional

19 May 2026

Steffany

Staff was so friendly. Room was great.

Partner

10/10

Exceptional

18 May 2026

Deborah

I enjoyed my stay there. But unfortunately someone stole my wallet and my phone Elaine at the front desk was a huge blessing to me went out of her way to help me and was so kind and friendly if I could give her 10 Stars I would

Self

10/10

Exceptional

18 May 2026

Rhoderick

Great location, staff and room.

Self

6/10

Pleasant

17 May 2026

Tisha

Had room 114 right by pool, avoid this room very low water pressure in shower, sink slow to drain and stays light in room all night due to pool and patio motion lights. Location of hotel was great, 10-15 minutes walk to all the popular attractions Bourbon Street, Cafe Du Monde, Jackson square. Just get a different room other than 114!

Partner

10/10

Exceptional

17 May 2026

Ty Lynn

Convenient location was the most important to us. It is close to the sights without as much of the sound of Bourbon Street. Close to French Market. Clean, comfortable room with a very friendly staff. I would definitely recommend this place and will stay there again on my next New Orleans trip.

Family

10/10

Exceptional

16 May 2026

Carl

Room was very clean ac worked great

Family

10/10

Exceptional

16 May 2026

Bailey

Great!

Partner

10/10

Exceptional

16 May 2026

Culley

The property was immaculate, the room was clean, the bed was great. The location was awesome located walking distance to everything. Elaina was a bright face from the minute we arrived to the day we left. When we arrived we looked a bit lost on Phillips/Charteau street. She popped her head out and asked us if she could help us. But the staff was very nice.

Partner

10/10

Exceptional

16 May 2026

Marija

Wonderful staff, great location in the French Quarter, and lovely private courtyard with a pool.

Family

10/10

Exceptional

16 May 2026

mark

Great location and v comfortable rooms. Nice pool patio.

6/10

Pleasant

15 May 2026

David

It was a okay place to stay for one night. Wouldn't stay there more than that. Room was clean, AC worked well, balcony was in poor condition, needs painted at the very least. Very noisy, even though it is away from Bourbon St. Staff was nice, parking was in a lot down from the hotel. No elevator, narrow steps.

Partner