Name: Andrew Jackson
Address: 919 Royal St, New Orleans, 70116, US

10/10

Exceptional

22 Jul 2026

Brooke

Leeroy was the absolute best! He was the hotel front desk guy for daytime! He manages both the st Pierre and the Andrew Jackson and does an exceptional job at it. My stay at this hotel was incredible, the rooms were clean the architecture was beautiful and the people were incredibly helpful and kind.
I 100% recommend staying at this hotel!

6/10

Pleasant

21 Jul 2026

MICHAEL

Air conditioning was fine.
Parking is off site.
Staff (Leroy) was good.
Hotel was ok.
They do run ghost tours though at night.

Family

8/10

Excellent

12 Jul 2026

Stetson

It was a good stay overall, the extra daily charge for parking is a rip off, great location though, the guy at the desk was very helpful, only complaint would have is that it took over 30 minutes for valet to get my car to me.

Partner

6/10

Pleasant

10 Jul 2026

Richard

Convenient location, but room was cramped and couldn't get TV to work.

Family

2/10

Poor

10 Jul 2026

Jean

Our stay was extremely disappointing from beginning to end.

We booked this hotel through Expedia and specifically paid for parking as part of our reservation. When it was time to check out, the staff attempted to charge us for parking again. After explaining that parking had already been paid for, they still made the process unnecessarily difficult.

The hotel also advertised itself as pet-friendly, yet at checkout we were told we had to pay additional pet fees that were never clearly disclosed during booking.

One of the biggest frustrations was the valet service. The hotel advertises valet parking, but when we asked for our vehicle, the front desk employee simply told us to go get the car ourselves instead of having the valet retrieve it. That completely defeats the purpose of paying for valet parking.

The hotel itself smelled musty and humid throughout our stay, making it feel poorly maintained. We were never informed about any amenities during check-in, yet we were charged amenity fees anyway.

The customer service was by far the worst part of the experience. The staff were rude, unwelcoming, and seemed more interested in finding additional charges than helping guests. There was no effort to resolve our concerns or provide a positive experience.

Overall, this stay felt like a series of hidden charges, poor communication, and terrible customer service. I would not recommend this hotel to anyone looking for an honest, welcoming, or enjoyable place to stay.

Pet

6/10

Pleasant

05 Jul 2026

Greg

Water in shower wasn’t very warm. Staff was supposed to fix it but didn’t. Other than that it was ok.

Partner

8/10

Excellent

20 Jun 2026

Michael A.

It's close to a lot of things in the French Quarter.

8/10

Excellent

17 Jun 2026

Michael

Good hotel in the basicly in the heart of the French quarter. Hotel is historic and staff is very accommodating. Right beside bourbon street if that's on your agenda.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Lucas

Check in was bery efficient, and done via email. Day of, i received the code to get in and my room #. I was allowed a courtesy to park my motorcycle in the guest parking. Sunday evening, I saw tourist groups taking photos of my motorcycle infront of the Hotel. I also took a photo and would love to share it.

Self

10/10

Exceptional

30 May 2026

Shellee

Great location!!!

Family_with_children

10/10

Exceptional

27 May 2026

Eliza

The gentleman at the front desk was amazing

Friends_and_family Family

8/10

Excellent

25 May 2026

Scott

We had a great experience here. It was in a great location. The beds are very comfortable. Going into it, know the rooms are very small. ( I mean, it’s a very old hotel.) Leroy at the front desk is amazing!! The valet parking is so convenient. We enjoyed our stay there. (I know some of you want to know if it’s scary haunted. Our first night there, I felt someone tap my leg. I thought my husband did it, but he didn’t. Nothing else happened the rest of the nights we were there.)

Friends_and_family Family

8/10

Excellent

22 May 2026

Audrey

Leroy was amazing & so helpful. The room was a little cold due to Air Con but the hotel was ideally located to Bourbon St, Frenchman Street & the River.

Partner

10/10

Exceptional

22 May 2026

Devon

Our girls' trip was an absolute success!!! We had the best experience with a few paranormal activities in our room (#110). I highly recommend staying here and can't wait to go back. Let's face it, a two-night stay was just not enough!

There isn't someone at the front desk after 5pm, but that's okay.

You can park your car at their sister location, St. Pierre, since the Andrew Jackson does not have parking on their actual property. I recommend calling about 30 mins before you actually want to get your vehicle because it can sometimes take 20 mins to get it when requesting it for a specific time.

Friends

10/10

Exceptional

19 May 2026

Jessica

This is my second time saying here and it is still my favorite place. The staff is so nice and accommodating. I’ve never had a single problem. I love this hotel and will continue to stay here.

Self

6/10

Pleasant

15 May 2026

Lisa

The property was very, very old and not well maintained. But the room was clean and the location was fantastic. The staff was very kind, helpful and accommodating.
The room needed updating but was fine for what we paid. Just go in not expecting much.

Family

10/10

Exceptional

11 May 2026

cathi

Didnt park anything - room was cool

Partner

10/10

Exceptional

05 May 2026

Sean

Room was comfortable and easy to navigate to locations throughout the city

Friends

6/10

Pleasant

30 Apr 2026

Jessica

The first room they sent me to hadn't been cleaned; the second room was clean but furniture was broken / falling apart, there were mosquitoes inside, and the shower barely worked.

Self

6/10

Pleasant

26 Apr 2026

Janet

The hotel itself was very very, very dirty. There are no amenities at all. Not even a coffee maker in the room. During the day the air conditioning didn’t keep the room cool either. The windowsill in the bathroom was disgustingly dirty, and one of the plugs was falling out of the wall. It looked like around the vent in the bathroom, which was very dusty as well, there was black mold.

Partner

6/10

Pleasant

23 Apr 2026

Riley

Good:
- Great location
- Friendly and helpful staff
- Lock on the hotel entrance and your room
- Aircon

Bad:
- The toilet was dirty when we checked in
- The room had only one accessible outlet (excluding the bathroom), so it was hard to charge with multiple people staying with multiple devices to charge. We ended up moving the TV to use another outlet
- The beds were uncomfortable and had pillows with zero support, woke up with neck and back pain
- They have a gnat problem; it seems like they come from the drains in the sink and bathtub
- The shower never gets hot, only warm
- They have a bathtub, but it is unusable. Not hot enough water and too shallow.
- When people smoke in the outside courtyard area, the smell seeps into the room.

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Amy

Clean room staff were very helpful an excellent attitude

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Jennifer

The staff were great, very helpful and friendly. The condition of the hotel was not the greatest. I understand that it’s an old building, but there was literally paint peeling off the walls in the bathroom and cracks in a lot of areas around the room. There was also quite a bit of dust, everywhere. We felt like it gave a little bit into the haunted aspect of the hotel, but truly you can just tell the building isn’t being maintained properly. Also the walls are pretty thin, so you can literally hear everything, from the people in the room next door to the musicians playing outside on the street. Other than that, housekeeping was great at restocking our daily towels. Not too bad, but not the best hotel I’ve stayed in.
Also, we didn’t bring a car for our stay, but overall I would never recommend having a car in the French Quarter as a tourist, parking is a nightmare.

Partner

10/10

Exceptional

19 Apr 2026

Elizabeth

Its haunted 👻 for real. I was in room 211 and the boys definitely do pull stuff off the bed or towels off. And you can hear the footsteps up the stairs.
Its smells divine!
The staff is amazing. I loved it!

Partner

6/10

Pleasant

18 Apr 2026

Jonathan

Bathtub was not clean and faucet was malfunctioning. Floors needed a good mopping.
Overall, the stay was okay…but hotel could use some TLC.

Partner

10/10

Exceptional

14 Apr 2026

Dalton

Fantastic stay, the staff went above and beyond for us. Will definitely stay here again.

Partner

6/10

Pleasant

13 Apr 2026

Marilyn

Very few amenities / dirty room / nice staff but on another property most of time / loved the balcony and thats what i rented it for! Only stayed one night and moved to different hotel which was a huge upgrade for less money! Sorry but i do not recommend !

Family

10/10

Exceptional

12 Apr 2026

Marcos

Clean room. Great customer service

6/10

Pleasant

11 Apr 2026

John

Rooms a lot more tired than in the pictures. Rust on hinges. Greyed curtains. Pealing paint. Comforter on bed grey and dirty

8/10

Excellent

10 Apr 2026

Jon

Leroy at the front desk made this place fantastic! The location & price were great, and it was surprisingly quiet for being right behind Burbon St. The fridge & tv didn’t work & the shower had no shower head, and workers started making noise right outside our room at 8am. But we would stay there again!

Friends

2/10

Poor

07 Apr 2026

Tracy

Way over priced, dirty and needed repairs bad. These place was so bad not sure how they still in business. No outlets worked, TV didn't work, mattress caved in the center, light fixture just hunging by the wire, turning on shower was a challenege faucet was broken and much more issues.

Family

10/10

Exceptional

27 Mar 2026

robert

Fantastic

Friends_and_family Friends

10/10

Exceptional

25 Mar 2026

Rebecca

My stay at the Andrew Jackson was amazing. The staff was outstanding.

Self

10/10

Exceptional

24 Mar 2026

Felicia

Pet Friendly! Staff was hospitable, we will book again soon!

Partner

10/10

Exceptional

22 Mar 2026

Joshua

Great! No ghost though :(

8/10

Excellent

17 Mar 2026

Orrett

Friendly staff

Friends

8/10

Excellent

01 Mar 2026

Jesse

Staff was great, loved the vibe of this hotel.

10/10

Exceptional

26 Feb 2026

Dennis

Great service, friendly and helpful!

2/10

Poor

20 Feb 2026

Angela

Room

Partner

10/10

Exceptional

18 Feb 2026

Rachel

This place was great. The staff was so friendly and the room was beautiful. Location, location, location! We were right in the middle of the quarter, a short walk to everything and could watch the Mardi Gras from right outside our door.

10/10

Exceptional

17 Feb 2026

Nikki

The friendly front desk staff

Partner

2/10

Poor

16 Feb 2026

Candi

Paid for 2 queen bed and received a 1 bed queen for 3 adults. Didn’t feel secure walking to the room scared we would fall thru.

Leisure Friends

4/10

Poor

16 Feb 2026

Pargol

Staff were nice but the hotel room was not clean. The sheets had holes and old stains!!!

Business_and_leisure Friends

2/10

Poor

15 Feb 2026

Angel

i stay at diff. hotels in and out of Japan about 30 times a year, usu. pay USD300-1000 per nite. Andrew Jackson is the worst experience for this price (USD500). front desk (two) unprofessional or ineffective. arrived at 1545, waited til 1630 and room still not ready. didn't wait and went to the room. 1710 the bed sheets finally arrived. no hairdryer, no water or coffee, phone not working, furniture worn with many knobs and handles broken. never going again.

Business_and_leisure Self

10/10

Exceptional

14 Feb 2026

Carmen

Clean room, wonderful staff, super friendly!

Partner

8/10

Excellent

14 Feb 2026

Penny

Great historic hotel. Friendly staff. Good location in the French Quarter but not on Burbon. We liked Royal Street better. Walkable distance to streetcar lines, which are cheap and easy to use for further travel.

Friends_and_family Family

4/10

Poor

07 Feb 2026

dennis

No soap, no phone, no elevator. Good sleep. Front Desk told me I owed $90 that wasn’t paid. He said he was new. Altogether, I did not feel comfortable.

Leisure Self

10/10

Exceptional

05 Feb 2026

Nadiya

Everything at The Andrew Jackson was amazing, including Leroy, the general manager, who went above and beyond. We arrived 2 days late because of weather related flight cancellations, he held our room and even gave us complimentary late checkout. He gave great food recommendations and shared some of his experience with ghosts, which is one of the main reasons we booked here. The hotel was great, clean, high end, the courtyard was magical, and you can’t beat the location. It’s our 5th time going to New Orleans and from now on, we’ll only stay here. Leroy is the man, thank you for everything!!

Leisure Partner

10/10

Exceptional

04 Feb 2026

Mark

Great room, staff was awesome.

10/10

Exceptional

03 Feb 2026

Wylly

Staff was

10/10

Exceptional

03 Feb 2026

Jeffrey

Andrew Jackson Hotel was very clean, staff was friendly and the location was perfect to everywhere in the Quarter.
Highly recommend

Leisure Family

6/10

Pleasant

30 Jan 2026

Carla

Definitely historic. Hot water in sink did not work. Some outlets in bedroom did not work. Staff was friendly and helpful!

Leisure

10/10

Exceptional

26 Jan 2026

Rondell Devin

Room was a little dated and hot water was warm at best. Otherwise clean and great location

Leisure Self

4/10

Poor

24 Jan 2026

Bryan

Went over 36 hours without a working toilet. My wife had 4 pair of panties come up missing. Had to change rooms 12 hours before checking out the next morning.

The lication was good.

Friends_and_family Friends

6/10

Pleasant

20 Jan 2026

Lauren

Leroy at the front desk was great!!!
The cleaning could have been better but it was okay. She made sure we had clean sheets and towels daily.
The building needs repairs, like the porch seems like it will collapse soon.
The Owner stopped providing coffee in the lobby

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Mike

The room was a little smaller than we had hoped. The location and staff where excellent.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Lisa

Great location! Walking distance from the restaurants/shops/bars. Cool hotel and history behind it. Leroy was very helpful and attentive. Would go back!

Partner

10/10

Exceptional

08 Jan 2026

Marlo

Clean room great location..just no microwave in room..

Leisure Self

4/10

Poor

05 Jan 2026

Marlo

No housekeeping despite multiple requests during a 5 night visit (we had to bring our own trash out and pic up towels). Large rats in the courtyard. Non-working television. One day wait for a hair dryer. Broken furniture (drawers did not close on the dresser). Dirty room (debris and dirt in drawers, dirty counters and toilet). Front desk usually vacant.

Leisure Family

10/10

Exceptional

04 Jan 2026

Lilia

Staff!! Conveniently located to all the entertainment and eateries. Highly recommend if you want a nice quiet and restful sleep.

Leisure

4/10

Poor

04 Jan 2026

ENZA

Room was dirty

4/10

Poor

04 Jan 2026

Rhian

I booked Andrew Jackson for a last minute trip last weekend. I researched the website, so even though I paid for the hotel through hotels.com, I knew to expect a $50/night parking for valet, knowing we needed to have $100 set aside for that. On checkin, the person said we owed $200 - for what we have no clue. We thought perhaps a deposit, but it hasn't come back, and we have pics on how the room was left, which was fine. My daughter paid it, because what are you going to do at that point? But it cost them going on a tour, which started the trip with disappointment. On checkout, the valet said it would be an hour to get the car (!!!). The room was fine. We knew to expect that, and thin walls, because of research. So, never again. I don't like bait and switch dealing. I've never had that experience with a hotel before and I've traveled to NOLA since 1985. And never through hotels.com which I use for nationwide business travel regularly.
Don't be fooled by the nightly room rate. The Andrew Jackson lies.

Partner

2/10

Poor

04 Jan 2026

Kyle

After booking and receiving confirmation, we were told the room was “oversold” and were moved to their sister hotel. We parked three blocks away and walked to the hotel with our luggage. We were told to go back to the original hotel we booked because “It got worked out.” The employee was so high, it took 30 minutes to check in. I’m the 10 minute unloading parking. He had other guests waiting to check in call us back Into the building three times

10/10

Exceptional

03 Jan 2026

Lilia

Staff members

Leisure Partner

6/10

Pleasant

02 Jan 2026

Marlee

We chose this hotel for its history and location. The stay was definitely a novelty and very true to its historic roots—perhaps a bit more so than we anticipated. While we understood the limitations that come with preserving a historical property, there were fewer modern updates than expected, which made the experience feel a little more dated than anticipated.

That said, it’s certainly not a bad place to stay. The building’s history and its reputation for being “haunted” add a unique charm that many guests will appreciate. However, if you’re sensitive to dust or prefer a more modern feel—especially at this price point—you may want to reconsider. Overall, it’s a fun and interesting stay for those who value character and history over contemporary comforts.

Leisure Partner

10/10

Exceptional

24 Dec 2025

LaTricia

Hotel was a little rough around the edges, but we throughly enjoyed our stay here. We ad the king balcony room, which was great for sitting out on at night sipping a red and people watching. Great location near Bourbon street and some really great restaurants! Front desk staff is absolutely awesome. Friendly and accommodating! If you are laid back and don’t care about sparkly extavegence, this is a great place to stay. Bed was comfy and clean! We would definitely stay here again given its locale.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Connie

Yes

10/10

Exceptional

15 Dec 2025

Jennifer

The staff was amazing and the experience was absolutely incredible!

Leisure Partner

4/10

Poor

14 Dec 2025

Alden

I booked two rooms at this property. Both at a very similar price point. The one I booked for my friends was spacious, comfortable and adequate considering the affordable price point of the hotel. My room however, room 211, was NOT acceptable. I am not one to ever leave bad reviews but this room was night and day. Bed was squashed with heavy divots. A dilapidated spring mattress. Microwave and fridge were on the ground. No room to unpack. Shower head filthy with grime, light switches broken. Our friend’s rooms were spacious and comfortable. I recommend this hotel IF they don’t put you in the weird loft of room 211. Management was unwilling to solve this issue or move us to another room. Staff was lovely.

Leisure Friends

4/10

Poor

14 Dec 2025

Janette

The staff were kind and friendly. The building is not well kept. Two holes in the bathroom wall with tissue stuck in it. The bathtub felt like it was going to cave in when you stepped into it. The smell of raw sewage was overwhelming and lasted our entire stay. The vents are filthy. No outlets to plug anything in an there was a random industrial extension cord ran across the room to light a lamp. We were on the first floor and we could not use the windows they were shutters closed. The windows shook when anyone playing loud music passed by. There were a lot of passerby’s and you can hear every word outside.

Leisure Friends

2/10

Poor

07 Dec 2025

Kelcie

Cockroaches. The location was great. The outside of the building is beautiful. We found cockroaches (multiple) walking up the walls and under our bed. The staff did their best to try to accommodate at another hotel location. Needless to say, we checked out and went somewhere else. Sad because the location was fantastic and the building itself is beautiful.

10/10

Exceptional

02 Dec 2025

Christopher

The staff were super friendly and helpful. Very unique room and we loved it.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Claire

Room was available way before scheduled check in and was clean with easy access to the lobby and outside. Staff was very helpful with getting the vehicle parked off the street and getting us settled.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Amber

The staff was super friendly. Parking was more than we wanted to pay so I advise parking somewhere else.

8/10

Excellent

20 Nov 2025

Shera

Amazing staff. Thanks Cassidy for the upgrade and recommendations. Area is awesome close to everything… Finally comfortable beds, and an outdoor courtyard to smoke , as well as morning coffee. Almost perfect 4.5 stars would have been 5 but a couple little but unimportant things at least to us. Smaller rooms. Could have used a chair or safe or microwave although fridge was great. And water pressure could have been better. All those are little things in comparison as all the important things got a perfect score. Thanks agin would recommend

Leisure Partner

6/10

Pleasant

17 Nov 2025

kristie

staff was helpful and prompt in handling concerns. The room was dated which was to be somewhat expected due to age of hotel, but the thermostat was falling out of the wall, actually looked like it was barely hanging in the wall. Toilet ran constantly and TV really didn't work. Of course, we were feeling good enough by the evening none of that mattered lol. I understand not messing with the integrity of the historicness of the hotel, but simple cosmetic fixes could make it a difference in the astheicness of the room.

Leisure Partner

8/10

Excellent

02 Nov 2025

Eve

The AC was good, the room was clean when I first arrived but housekeeping doesn’t really make it much more clean after your stay. They only change the towels and bins. I didn’t have a bedside lamp or hairdryer in my room which would have been nice. The facilities do need a lot of TLC but the age of the property has a very charming quality and the courtyard is beautiful. I would request to not stay in the lobby rooms as it is incredibly loud. I had to swap rooms for a courtyard room and after that I had a pleasant stay.

Self

8/10

Excellent

30 Oct 2025

catherine

The staff was great very helpful with what ever you ask about.

Partner

10/10

Exceptional

28 Oct 2025

Ashley

I loved the room and the staff. I did not like the loud music late at night and the construction early in the morning across the street

Leisure Self

10/10

Exceptional

25 Oct 2025

Michelle

Clean room wonderful atmosphere and wonderful front desk staff

Partner

8/10

Excellent

25 Oct 2025

Sarah

First lets start with the amazing leroy!!!!! If you go back go back just to see leroy he makes the whole process super easy he took care of everything and always on time.over all all staff was great stay was comfortable! We enjoyed our stay

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Richard

Everything was awesome!!!!

Partner

10/10

Exceptional

20 Oct 2025

Gypsy

The room was emaculate, staff was fabulous and we had a great time!!!

Partner

10/10

Exceptional

05 Oct 2025

Jim

Check in and parking was fast and easy, perfect location!

Leisure Partner

2/10

Poor

02 Oct 2025

Jeanette

Extremely disappointed with this place! Please please check your room bed & mattresses. They gave us room 210 and it was absolutely shockingly disgusting! The room was dirty, dusty, bugs, old opened beer cans left inside the closet but the worse part was the bed. The sheets looks dirty and stained and after seeing a comment about bed bugs we decided to check the bed sheets closely and the mattress. When we removed all sheets including the mattress protector what we found on the mattress was insane! There was a huge stained that looked like dry blood that covered most of the top part of the mattress alongside with several other stains throughout. We were truly in disbelief. We immediately grabbed our luggage and notified them we did not feel comfortable staying there after what we saw.
We were so excited to stay here, we understand the hotel is older and expected the room not to be in this perfect condition, but this was just a disappointment. To top it off, the REFUSED TO REIMBURSE US OUR MONEY!!!!!

6/10

Pleasant

29 Sep 2025

Dominic

Really run down. So much potential but needs a good clean and maintenance. No coffee machines in room although coffee is available in reception. No hot water during our stay but were offered a room swap, just for how long it hasn’t been working or will it ever be fixed don’t know. We were refunded the $9.95 per night fees as compo. Great location, bit grotty oh and it’s haunted. A ghost busters/paranormal tour rocks through around 8 til 10 in the quaint courtyard. If you want something different stay here but not really the best. Would not stay again.

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Mallory

Quick trip

Abby at the front desk was amazing. She was so valuable and helpful to us during our stay.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2025

Dana

Extra

Friends_and_family Friends

2/10

Poor

16 Sep 2025

Felix

Would not recommend staying here

Leisure Partner

10/10

Exceptional

13 Sep 2025

Monica

Cozy and charming hotel.

Leisure Friends

10/10

Exceptional

03 Sep 2025

Salvatore

Leroy, in particular, was super helpful and always went out of his way to ensure that our needs were met. Whether we needed recommendations for local restaurants or assistance with navigating the city, he was always happy to lend a hand.
The housekeeper was also deserving of special mention. She took great pride in her work, making our room feel welcoming and clean on every request. Her attention to detail was impressive, and she always made sure that our room was stocked with fresh towels and amenities.

Throughout our stay, we felt like we were treated like family, and the staff's dedication to providing exceptional service was evident in every interaction. From the moment we arrived to the moment we departed, our experience at the hotel was nothing short of wonderful.

Leisure Friends

10/10

Exceptional

28 Aug 2025

danny

Big shout out to Leroy,Abbey, Trey and the rest of the staff for the warm welcome and outstanding service. That includes the ghosts as well

2/10

Poor

24 Aug 2025

Kathleen

The property was unclean and in very poor condition. Toilet in two rooms would not flush properly and the shower had awful water pressure and would not drain well. The water from my shower the night before was still in the tub when I woke the next day. There was peeling paint on the walls and door, visible dirt on window blinds and walls. I would never stay in this place again. Please do your research before staying.

Leisure Pet

10/10

Exceptional

22 Aug 2025

Shannon

First time visiting

We had an amazing experience. Staff was helpful and friendly. Room had everything we needed. Quiet, comfortable, dark room and close to everything. We can’t wait to go back again!!

Partner

2/10

Poor

18 Aug 2025

Chancey

Very unsanitary, white stains on bed and couch. Couch falling down. Mold and cracked paint. Balcony is in very poor condition very unsafe. No help or response from staff.

Leisure Partner

2/10

Poor

08 Aug 2025

Kahlila

Our stay was not quite what we expected, originally our room was towards the courtyard, However we were moved last minute to a room attached to the lobby and next to the street. It was unbelievably loud and hard to sleep, the lobby echos and every word can be heard in the room. We know the street and environment can be loud in general, but the lobby playing music or a show all night and guests being checked in during the morning hours caused a lot of discomfort. Cockroaches in the shower too….if you have end up booking maybe just ask to not be in this room.

Friends_and_family Friends

10/10

Exceptional

02 Aug 2025

Brittney

.

Leisure Family

10/10

Exceptional

01 Aug 2025

Charlene

Staff was great! Very clean I would definitely return

Leisure Friends

8/10

Excellent

30 Jul 2025

Jennifer

It’s a hotel with a lot of charm and history. The staff were so great and the location is perfect to walk to the shops and restaurants. I didn’t like that the pool is a 6 min walk away. Also, the air conditioning didn’t work the greatest. The staff tried to remedy the situation, but it was just a little too warm for our liking. Of course, it’s an original hotel, so it’s not an unexpected problem, just wanted to let people know in case they want to bring a fan, etc. overall, it was a very nice stay.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Alexandrea

The staff is the best part of this place! Miss Abby is the most welcoming soul

Family