Name: Bourbon Orleans Hotel
Address: 717 Orleans St., New Orleans, 70116, US

Bourbon Orleans Hotel

New Orleans - LA · United States

100 reviews shown

10/10

Exceptional

03 Aug 2026

Vernon

My stay at the hotel was excellent, and I would recommend it to anyone visiting New Orleans. The staff was friendly, and the hotel was clean and close to everything.

10/10

Exceptional

03 Aug 2026

Jennifer

Great hotel and staff

10/10

Exceptional

03 Aug 2026

Warren

The staff was very friendly and went out of their way to help you! The rooms are very spacious for a older hotel and very well decorated.

10/10

Exceptional

02 Aug 2026

Vivian

Hotel was very nice. Room was nice. Just no chairs to sit in and no desk. Only place to sit was on a bed or a short little ottoman. Was very clean. Staff was great.

6/10

Pleasant

02 Aug 2026

Ron

I prepaid for my room with Expedia and when we checked in, they immediately went to upsell me to a balcony room for $300 more per night. I declined and stuck with the room that I had booked. They immediately reduced the upsell to $200 for a balcony room on the 3rd floor on the Bourbon Street side of the hotel. It was very loud on the weekend, but closed windows and curtains managed to keep the noise to a tolerable level. I went down Sunday morning to request a late checkout and was told that a one hour late checkout with $50, a two hour late checkout was $75. The normal checkout time is 12:00, so that’s generous, and I guess since the hotel is not affiliated with any major chain, they nickel a dime you where they can. The “resort fee” was supposed to deduct $20 from my bar bill in the hotel, but that never happened. To be fair, I didn’t go back to ask for the credit, but I was told it would be automatically applied. It was a fine stay, and we didn’t spend a lot of waking hours in the hotel, but it left a bad taste in my mouth. I feel like they don’t get a lot of return customers, so they make what they can on your visit. It certainly is in the THICK of Bourbon Street and you can get anywhere pretty quickly. Just be careful of the upsells.

8/10

Excellent

02 Aug 2026

Tristan

We enjoyed our stay and the room, the only downside was that the AC wasn’t cooling the room enough or at all. Outside of that, everything was excellent!

10/10

Exceptional

02 Aug 2026

Mary

We loved it here! We were traveling with a 14 and 13 yo and was worried how close we were to bourbon street but it was great! We never really noticed the noise (we were staying during the week). The pool was great! Everything was super clean and the staff was amazing with giving recommendations and interacting with us.

Family_with_children

8/10

Excellent

02 Aug 2026

Joseph

We absolutely loved sitting out on the balcony. Only complaint was our room location. It was next to the dumpster so we were woken up every morning at 5AM by the garbage truck. Everything else was great!

4/10

Poor

02 Aug 2026

Paula

The bathroom/shower was not clean, the rooms are incredibly small and there are no real amenities.

10/10

Exceptional

02 Aug 2026

Destiny

Hotel was amazing. Highly recommend getting a balcony. Just do it!

6/10

Pleasant

01 Aug 2026

Karen

We have stayed in 4 hotel this week in New Orleans and the Bourbon was the only one that asked for $50 to check in early. We waited and then were given a bad room even though it wasn’t full. We were on the 2nd floor facing Bourbon st with the very bright lights shining through the no curtain windows and the load music . The pool was not inviting as it was salt water and looked like a pond , dark green. I’m sure if we’d had paid the extra we would have gotten a better deal. We just checked in to the Roosevault at 10.30 and was not asked for extra. Disappointed with this hotel as the experience could have been better.

2/10

Poor

31 Jul 2026

Steven

The air conditioner was not working had to call the desk twice to get maintenance to work on it still was hot in the room all night worst night I’ve ever spent would not recommend this place to anyone

10/10

Exceptional

31 Jul 2026

William

The staff was excellent and the hotel was very comfortable. I will book again next time in New Orleans

6/10

Pleasant

31 Jul 2026

Anne Elizabeth

Beautiful lobby,quick check in/out.coffee/water in lobby goid.The food options and food itself was bad.There is nowhere to eat on Sundays,Mondays,Tuesdays&Wednesdays except ordering at bar(you must be 21+to enter so you can't even bring your 18yo there)and bring it to your room.There's no restaurant open for dinner other than Thursday,Friday&Saturday.There's breakfast offered in morning(there's no grab and go so expensive restaurant is only breakfast option& food is bad).I had\"avocado toast\"which was wheat toast with prepackaged grocery store guacamole spread on top.No fresh avocado at all,just grocery store stuff with tiny chopped tomatoes in it& tastes only of garlic.It took 45 minutes(we were the only people in the restaurant)&cost a fortune,the pastries my daughter ordered were grocery store not even bakery level.Ordered the\"Strawberry Short Beignets\"from bar described as Beignets with fresh strawberries and whipped cream.It took 30 minutes(there was only one order that was picked up when we sat down,nobody else there)&they had no fresh strawberries or any whipped cream of any kind.They were covered in jelly and were terrible.The website leads you to believe someone will take your order for drinks or food at the pool.There is nobody.The bar that is supposed to be available to get food and drinks at pool is in the lobby& is closed Sundays, Mondays, Tuesdays, Wednesdays,and during day on Thursdays,so my18yo couldn't even get himself a lemonade.menuhas nothing for vegetarian

8/10

Excellent

31 Jul 2026

Michael

Definitely can't beat the location if you're looking to stay directly in the French Quarter! The hotel is trying to be Boutique-ish, but it needs maintenance. Exterior needs to be painted. Pool area looks rough. Bathrooms needs to be redone or maintained better (shower regrouted). The bed is comfortable, but they advertise down comforters, but they are down \"alternative\". Believe me, I know the difference! The staff is super nice and helpful, especially David and Angel! Valet takes a LONG time! I would try and park elsewhere. We ordered Wings and a Fig Prosciutto Flat Bread from the bar. They were good. They did make up the room everyday, which was nice. Most hotels don't do that anymore. I would stay here again, if I got a good/fair price.

10/10

Exceptional

31 Jul 2026

Susan

The staff is AMAZING!

10/10

Exceptional

31 Jul 2026

orla

the lobby is fabulous and very welcoming. in comparison, the room was small - but was very clean and we slept well!

10/10

Exceptional

30 Jul 2026

Bernato

Everything was great

10/10

Exceptional

30 Jul 2026

Ted

Staying here was on my bucket list and it exceeded my expectations.

10/10

Exceptional

29 Jul 2026

Frederic

Loved it.

4/10

Poor

29 Jul 2026

Christina

When we got there our room was not clean nor ready. We asked for maintenance and came back an hour or two later to the same room being filthy. They politely switched us to another room and were very helpful doing so. Valet is also a very hard working group of individuals. Beautiful hotel but probably won't stay here again.

10/10

Exceptional

28 Jul 2026

Christina

Perfect location! Great hotel and awesome staff!

6/10

Pleasant

28 Jul 2026

Patricia Diane

Everything was good until it was shower time, there was hardly no water.

10/10

Exceptional

27 Jul 2026

Carlos

Super unique and beautiful hotel, very clean and everyone is very helpful!

10/10

Exceptional

27 Jul 2026

willemina

Everyone was so
Helpful … I was traveling with
Three of my grandchildren from valet to
Manger treated us well !
Close walk to every thing ! Loved it

10/10

Exceptional

27 Jul 2026

alexis

The hotel is beautiful. The staff are incredibly helpful. The hotel is really as beautiful as the photos, including the pool, which looks the same size as the pictures if not larger than the photos. I wish the fitness room was two sizes larger than it is. that’s it.

10/10

Exceptional

26 Jul 2026

Tracy

Staff was very helpful. Great with suggestions. Billy the concierge also gave great options on place to eat and visit. Hotel very clean and smelled amazing.

10/10

Exceptional

26 Jul 2026

Lisette

David and Chelsea were amazing and went above and beyond to help us.

8/10

Excellent

25 Jul 2026

Les

Beautiful hotel in a great location. But boy did they hide the fees. $55 a day for parking and then fees, resort stay fee and taxes almost doubled the price!

Friends_and_family Family

6/10

Pleasant

25 Jul 2026

Rosa

The staff was great. However the rooms are really small and our shower one morning has little water pressure and we needed to report to staff to get it fixed however it was still weak for the next two days.
However Its a nice place

10/10

Exceptional

25 Jul 2026

Ted

All good hhhhhhhhhhhhjjmmmmmmmmjjjjjjj

10/10

Exceptional

25 Jul 2026

Shani

Great location. Amazingly friendly staff. Pool area was super cute.. Hotel was wonderful would most definitely stay here again. Extremely clean!

8/10

Excellent

24 Jul 2026

Johana

Almost perfect. The only minus was that the coupon was only useful at the bar not for food. The staff outstanding.

4/10

Poor

24 Jul 2026

Kathie

We stayed at the Bourbon Orleans Hotel for four nights, and unfortunately our stay was impacted by ongoing air-conditioning issues. The first two nights, our AC made a loud squealing noise that kept us awake. On the third night, it stopped working completely after we returned from the heat. We were given two portable AC units, but only one worked. The next day, we packed up to change rooms and waited until about 4:00 p.m. before our new room was ready.

Our initial experience with Angel at the front desk was disappointing. We weren’t kept informed and often had to seek updates from other staff.

Thankfully, several employees made a difficult stay much better. Mark from maintenance spent 45 minutes trying to diagnose the AC problem and was friendly, patient, and knowledgeable. Jay at the front desk listened, kept us informed, and resolved the situation with a $100 credit and complimentary drinks. We’d also like to recognize bartenders Dylan and Sahid, who were always friendly, respectful, and provided excellent service.

The room issues were frustrating, but Mark, Jay, Dylan, and Sahid are a credit to the hotel.

10/10

Exceptional

24 Jul 2026

Leonardo

Good location and staff, Thanks, Leo

10/10

Exceptional

23 Jul 2026

Cole

Very accommodated, great hospitality, nice hotel. Enjoyed chasing the ghost.

10/10

Exceptional

23 Jul 2026

Alexis

Loved this hotel very clean and very helpful staff would definitely stay again

10/10

Exceptional

22 Jul 2026

Mike

Second visit here and much better than previous. Very comfy beds, helpful staff and lovely pool. O Bar is great too

10/10

Exceptional

22 Jul 2026

Cleveland

The hotel and location are great! Very safe! It’s the staff that make this hotel more than 5 stars. Everyone that works there goes above and beyond. You leave feeling like family!

8/10

Excellent

22 Jul 2026

Aiden

I really loved the aesthetic of this property; the lobby and the antique architecture of the building are stunning.

If you are planning to stay here, I would strongly advise against booking the \"petite king balcony\" room. It is extremely cramped, with the bed taking up almost the entire space, leaving no room to move around. The balcony is also quite small—reminiscent of a dark NYC fire escape. It was well worth the extra cost to upgrade to the regular king room for the added breathing room.

On the plus side, the staff were friendly, and the manager even surprised us with a complimentary birthday gift. The beds were very comfortable, and the bathrooms were well-appointed. The pool area is nice, though the water clarity wasn't quite to my preference; I prefer being able to see the bottom, and I suspect it may not be a standard chlorine pool.

Finally, a word of advice: the resident ghost will only bother you if you acknowledge them lol - but yes, they are definitely there!

Partner

2/10

Poor

22 Jul 2026

Faty

checked out after first night and told them to keep the money

Partner

10/10

Exceptional

21 Jul 2026

Kai

I am a FAN. This hotel was beautiful and clean...my room, the lobby, the pool-everything. The hallways were beautiful, the staff was friendly, breakfast was yummy, my espresso martini was perfection, the location cannot be beat if you want to explore the French Quarter, Cafe Du Monde or take a river cruise...the hotel is so close to all of that and more. Chilled cucumber water was always in the lobby and coffee was always there as well in the morning hours. The pool is hella cute-it felt like a treat and it even looks good from your room (I had a pool view). The AC and cable were legit as was the water pressure in the shower. Get a paper copy of your bill at checkout because there were 2 wrong charges on mine but they were cleared up immediately. LOVED the staff too. I will be staying here again :)

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

anita

Perfect location, slept like a baby.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Grady

So conveniently located to many bars & rests

Partner

10/10

Exceptional

19 Jul 2026

Erinne

Property was clean, good location to everything, friendly staff. Ashton our valet was amazing! Super friendly! Definitely recommend this property!

Family_with_children

10/10

Exceptional

18 Jul 2026

Sheelagh

Valet parking was super helpful upon arrival. Departure they were a little backed up so it took longer than expected. Everyone from the front desk staff to the concierge to the bell hop exceeded my expectations. It is hot in July so expect to be sweaty. The rooms are very spacious, clean and quiet. The pool is beautiful. My only complain was the bar. You pay a $25 usage fee and are to get a $20 credit at the bar. Unfortunately, they did not have any non-alcohol options and no way to make even a virgin pina colada. That's my only feedback.

Partner

10/10

Exceptional

16 Jul 2026

Aliya

Very beautiful hotel. Amazing staff and service. Pool was an extra fun to enjoy every night after walking around all day.

Partner

8/10

Excellent

16 Jul 2026

Adam

For the most part this place was amazing! We went with two adults and three kids ages 7, 9, and 11. Problems in our room though. Leaky sink, toilet wouldn’t flush, and AC didn’t work. The staff was very helpful, though, and gave us a comped night for our troubles.

Family_with_children

10/10

Exceptional

16 Jul 2026

CLARE

We had a wonderful stay and enjoyed everything about it especially the location within the French Quarter. I hope to be back again!

10/10

Exceptional

16 Jul 2026

Sandra

From the valet to check in to concierge, all was wonderful! All people were beyond helpful. The location is the BEST in NOLA. half minute to Bourbon Street. One minute to Jackson Square. Cafe Du Monde is there, too. I will always stay at this hotel!
The pool area is a gem. All lovely!
There are two quaint bookstores within a minute of the hotel.

Family

10/10

Exceptional

16 Jul 2026

ANGELA

Great place, helpful staff Great pool for the kids

10/10

Exceptional

16 Jul 2026

Gregory

Very comfortable stay.

Family_with_children

8/10

Excellent

15 Jul 2026

Tyshay Shanay

Everything was great aside from not having a microwave and being charged for things I didn’t use such as coffee (which we don’t drink and WiFi (which we never received the password and didn’t need it.

Family

10/10

Exceptional

15 Jul 2026

Laurie

We enjoyed our stay. Staff was helpful and friendly. The outdoor pool was a wonderful place to relax at the end of the day.

Partner

8/10

Excellent

15 Jul 2026

Jenna

Good place to rest your head in the heart of bourbon street. It was far enough away to not be crazy. Would go there again. Didn’t do the pool since it was raining but it looked great.

Partner

10/10

Exceptional

14 Jul 2026

Juan

The hotel is great, despite their ghosts…

Family_with_children

10/10

Exceptional

14 Jul 2026

Kristy

Clean room

Friends

10/10

Exceptional

14 Jul 2026

Larry

Wonderful hotel! Took family for a stay over night on way to Florida.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Aditya

Great customer service.

Family_with_children

10/10

Exceptional

13 Jul 2026

Leshawn

Clean, quiet, and convenient

Partner

8/10

Excellent

13 Jul 2026

Avonelle

Good stay, great location. A complimentary breakfast should be offered at least once during the stay!

Partner

10/10

Exceptional

13 Jul 2026

Ava

Our experience was phenomenal from the moment we arrived at Bourbon Orleans. The staff is personable and they make you feel like family as you walk through the doors. There is always someone there to help you out with a friendly face. The hotel itself was spotless, and it had a perfect mix of elegant and spooky. It was a PERFECT location, making many New Orleans landmarks within walking distance. Room was spacious and extremely clean. Only thing of note, it is definitely haunted so be aware of that. Next time we are in NOLA, I’ll be without a doubt booking a stay at Bourbon Orleans.

Partner

4/10

Poor

13 Jul 2026

Tami

I have stayed at many nice hotels but unfortunately I would not recommend this hotel. Rooms are shabby at best. We had a second floor room and the shutters on the half moon window were broke. The light outside was very bright and walls need a new paint job. Hotel smelled like mold when you walk in as well. I had to pay for parking and every time I interacted with the valet it was poor. Either the people driving my car smelled like weed or when I would return with my car they wouldn’t even look up from their phones to acknowledge me. Plus the amount I paid for the room and parking was ridiculous for what I actually received.

Family

10/10

Exceptional

13 Jul 2026

Angela

Amazing staff, service and perfect location!

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Samer

Wondering place to stay. Very true to its French colonial surroundings, and in middle of the action on Bourbon St.

Partner

6/10

Pleasant

12 Jul 2026

Anahii

Nice hotel and nice lobby staff, one big complaint I have was how HOT our room was. It was 81 degrees day and night, called staff 3 times to get it fixed but nothing was done. Left a day early because we just couldn’t stand another night.

Partner

10/10

Exceptional

12 Jul 2026

Lisha

Absolutely beautiful hotel that was close to everything. The staff were very attentive and extremely helpful. The pool was area was so peaceful and well maintained, also stayed open until later hours. I loved that they offered iced cold cucumber water and regular water at the lobby for the guests. It was my first time in New Orleans and I will return and would want to stay at the bourbon again. No need to go anywhere else.

Family

8/10

Excellent

12 Jul 2026

Michelle

Excellent property in heart of French quarter. Staff was very friendly.

Family

10/10

Exceptional

12 Jul 2026

John

We had such a great time ! Everyone was so helpful !

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Belkis

The only pros are well polite staff, available 24 hour staff, complimentary ice water across the hotel and bar, the room was clean. The cons are no benches in the front, does not have a traditional valet they have street parking, last call for food in the bar is 10pm. Can’t sit outside after 11pm just to sit by the pool.

Self

10/10

Exceptional

11 Jul 2026

Jill

Excellent property...location great, pool and bar added plus & clean with great staff.

Would absolutely staff again.

Partner

8/10

Excellent

11 Jul 2026

Alisha

Upon arrival, valet was super busy so I'm glad we arrived prior to check in and the room was ready. Had to park on the road and walk back to tell valet we had been waiting about 20minutes and where the car was parked. Still had to ask for the doorman to help with a cart, not sure of they only had one but it seemed as such. Front desk ladies were both great. Over the course of our stay they both seemed to do a better job than the gentleman we encountered there. Gym and pool were nice to have and simple. The pool is beautifully decorated. A post card. The room was clean, they could do a better job with the doors and lower walls. It wasnt too bad that a good wipe down upon entering didnt fix it but it did make me wonder about the rug in the room. Daily housekeeping was great and a welcomed surprise. The balcony was also nice for the evening just too peek but if you are soft sleeper, you will want a non balcony room. There are no umbrellas available if it rains, so pack on just in case. They do sell ponchos. The road also gets blocked off at night so rideshare can be difficult but location of the hotel is excellent for walking to French Street, market, canal street, street car. I was later told this is the hotel where a popular show is filmed. I don't watch the show but my husband and daughter recognized. All in all for the area, it is a fairly maintained property and being on the edge of the quarter is helpful.

Family

10/10

Exceptional

11 Jul 2026

Christine

Loved our stay

Partner

10/10

Exceptional

10 Jul 2026

Fanny

We had a wonderful stay at the Bourbon Hotel. The location was perfect for exploring New Orleans, and the balcony was definitely a highlight, it was a great place to relax and take in the atmosphere. The staff was amazing throughout our stay: friendly, welcoming, and always happy to help. The hotel was comfortable, clean, and made for a great home base while visiting the city. I would happily stay here again and recommend it to anyone looking for a convenient and enjoyable stay in New Orleans.

Family_with_children

2/10

Poor

10 Jul 2026

Erin

When we got there most roads were blocked due to a festival. We walked 6 blocks carrying all of our belongings. Finally staff tells us we have to call valet. Gives us an address that doesn’t exist and a number. No one answers the phone so we drive around for 2 hours trying to find valet. Valet ends up calling us and we waited around an hour for them to come find us and get our car.

Partner

8/10

Excellent

10 Jul 2026

gina

He had a wonderful stay. The staff was helpful and always smiling. The room was clean and beautiful decor. It is in a perfect location near shops and eateries. The restaurant downstairs is pricey. The food came out lukewarm for only a few guests sitting there. The server was wonderful. It was only one downside to the room. We had to go upstairs to use the bathroom There was no bathroom where the living area is located. Other than that I give this property four stars. We really enjoyed our stay!

Family

10/10

Exceptional

09 Jul 2026

luz

Excellent location, beautiful and clean. Breakfast was not my favorite, but overall excellent place to stay in French Quarter.

Partner

10/10

Exceptional

09 Jul 2026

Kristenmarie

Loved this place! Upgraded to a balcony loft and it was amazing!

Partner

8/10

Excellent

08 Jul 2026

Darcel Alicia

I have stayed at the Bourbon Orleans hotel multiple times during the summer months. Generally speaking, I would rate my stays a 4.5 stars or above. This stay was not as enjoyable as others. First, for the first time we booked a poolside room which was a mistake. The room had a bunch of mosquitos and I ended up with multiple bites. It was difficult to sleep because of the constant loud/terrible music that was played for the pool area. The music was a repeating loop of awful dance music. It was the worse! I requested a room change but I had to push to get it which was problematic. They didn't respond to my initial request at all. I was told the manager would contact me shortly, but hours passed and I ended up contacting the front desk again. My husband and I were eventually assigned to a suite on the top floor. The manager appeared to suggest that we were getting a much better room at no additional charge, as if we were getting over. We'll, it wasn't a better room. It was hot. The temperature was consistently at 74 degrees which was uncomfortable when you're in New Orleans. However, I will stay there again because overall the hotel is great. Beautiful and clean rooms, great live music each night at the bar. and a good staff. I would not recommend poolside rooms, or rooms on the top floor or breakfast. They should serve real eggs and potatoes instead fake eggs and frozen potato bites. It's New Orleans, we're expecting much better food!

Partner

10/10

Exceptional

08 Jul 2026

Tessa

Great hotel!

10/10

Exceptional

08 Jul 2026

Denise Anne

I have stayed at this property many times over many years. I like the hotel very much but do recognize that it is time for a facelift. Because I’ve stayed in the hotel for more than 20 years I e seen the many changes over time. I hope the property continues to evolve over the coming years.

Partner

10/10

Exceptional

08 Jul 2026

Jan David

Old but immaculate; outdoor salt water pool; in the heart of the French Quarter.

Partner

10/10

Exceptional

08 Jul 2026

Kenneth

Everything was great!!

10/10

Exceptional

07 Jul 2026

Nicole

The room was clean, bed comfortable and staff super helpful. We enjoyed our time from beginning to end!

Friends

10/10

Exceptional

07 Jul 2026

Fernando n Belinda

Beautiful hotel, room was perfect. Clean, comfortable bed and pillows. Location is perfect making walking to popular locations very accessible. We will definitely be back!

Partner

10/10

Exceptional

07 Jul 2026

Jessika

Wonderful stay! Beautiful pool and courtyard. Excellent proximity to fun and easy to come back and quietly relax. Super clean and lovely!

10/10

Exceptional

07 Jul 2026

James

Highly responsive staff!

Family

10/10

Exceptional

07 Jul 2026

Rebecca

This is our second stay here. The location on Royal Street is perfect for anywhere you want to go in the FQ. The lobby area is gorgeous and feels luxurious from the moment you walk in. Staff are always wonderful. We used the pool for the first time on this last trip and it was very relaxing and clean. The bar in the hotel makes excellent drinks, and you are steps away from several other restaurants. Highly recommend. Will stay here again.

Partner

10/10

Exceptional

07 Jul 2026

Heidi

Whole stay was amazing. The room was gorgeous! The only thing I didn’t like was the tv. It froze when it started raining outside and didn’t have many channels to chose from but besides that the stay was amazing!

6/10

Pleasant

07 Jul 2026

Cindy

It is a great location being in the French Quarter but the room itself is not the best. We had a cracked door frame, restroom was in need of updating, the water pressure is low, etc. Valet is very slow due to the volume so that is not always their fault. Just be mindful of the wait when it is during busy hours. The restaurant is a bit pricey for the quality of food so look up other options outside of the hotel restaurant.

Family_with_children

10/10

Exceptional

07 Jul 2026

Dylan

Friendly staff. Great location

Friends

10/10

Exceptional

07 Jul 2026

Kendra

Great Location, Two-Story Loft was perfect for our group!

Family

10/10

Exceptional

07 Jul 2026

Belinda

We had a great time, the staff was excellent in every way. The manager Alex and the valet Ashton went out of their way to help us with our bags and parking our vehicle. And we were able to check in and begin our weekend. The breakfast we had was not so good tho, the restaurant manager made it right.

Family

10/10

Exceptional

06 Jul 2026

Willie

Excellent staff and A1 service....I will stay again

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Diedre R

The only problem was with parking and that the street was closed off to hotel guess, which made it harder for parking,

Partner

10/10

Exceptional

06 Jul 2026

Ashley

Very nice hotel and close enough for food, drinks and shopping

Family

8/10

Excellent

05 Jul 2026

Susan

Great location. Close to busy area but on quieter street.

Partner

2/10

Poor

05 Jul 2026

Michael

Air conditioning didn’t work, TV didn’t work. We called for a technician and nobody ever came. We used the valet parking and the car was scratched and a rim was scratched. Location was actually scary as was all of New Orleans. I won’t ever go back. Terrible hotel in a terrible town.

10/10

Exceptional

05 Jul 2026

Carolyn

Best experience ever great hotel staff is excellent food at the restaurant was superb. I have no complaints whenever I go back to New Orleans I will be staying at this hotel. right off of bourbon Street safe secure just a blast 10 out of 10. room was clean. Staff was excellent. Outdoor pool was great breakfast was great and the beignets to die for.

Friends

10/10

Exceptional

04 Jul 2026

Nithi

Excellent!! Kind, welcoming staff. Haven in the chaos of NoLa outside on Bourbon St. Excellent amenities. Would stay here again.

Family_with_children