Name: Blake Hotel New Orleans, BW Signature Collection
Address: 500 Saint Charles Avenue, New Orleans, 70130, US

Blake Hotel New Orleans, BW Signature Collection

New Orleans - LA · United States

500 Saint Charles AvenueView location

100 reviews shown

8/10

Excellent

30 Jul 2026

Jamar

Great location rite in front of the street car stop with a park next door. The staff was friendly shoutout to the guy at the front desk didn’t catch his name but he recommend a local food spot and made sure I was very well accommodated.

6/10

Pleasant

27 Jul 2026

Lisa

The hall ways smelled of smoke. The room way fine, but the bed cover had a stain on it. The air conditioning was so loud it was hard to sleep.

10/10

Exceptional

25 Jul 2026

Tyra

A staple for Essence!

2/10

Poor

24 Jul 2026

Robert

Dirty

10/10

Exceptional

21 Jul 2026

leslie

Great staff and cafe

Partner

2/10

Poor

20 Jul 2026

Leatrice

It’s so sad when it’s hot outside you think you’re bout to take a shower and the water don’t run and then when you ask them, do they have a plumbing issues they act like they’re all confused. I don’t know what’s going on. You turn on the water, the water makes a knocking sound and you can’t even take a shower so then they come and fix it and then all of a sudden it’s raining in your room that’s crazy you get changed from run room to the next to have the same issue who wants to stay in a room where you can’t take a hot shower that is so disgusting

Partner

4/10

Poor

20 Jul 2026

Anthony

Smoke smell not as listed smoke free and not I expected

Self

2/10

Poor

20 Jul 2026

Adrianne

The room was smelly. It’s not like wet carpet. It was not clean. The bathroom was not clean the tub wasn’t clean. The sink was not clean. The room smelled again. The bed was smelly and the hot water was not working the air-conditioning. It was smelly also. That is just a horrible place needs to be torn down and gutted out from the entrance when you walk in the smell is unbearable.

Business Family

10/10

Exceptional

19 Jul 2026

Christopher

It was fly

Self

2/10

Poor

19 Jul 2026

Jennifer

The room was tiny, the bed and pillows were extremely uncomfortable. The shower also had almost no water pressure. Was not worth the price, the only thing going for it is the location. Our room key also didnt work 1 out of every 2 tries.

Partner

10/10

Exceptional

17 Jul 2026

Kamil

Walking distance to Bourbon Street. Perfect location

10/10

Exceptional

17 Jul 2026

Markis

The property and room was tidy! The host was very thorough and provided all needed amenities.

Friends

6/10

Pleasant

15 Jul 2026

shelia

Could have been cleaner and room service never showed during the stay

Friends

6/10

Pleasant

15 Jul 2026

Chad

Aight in a pinch, bar closes too early

10/10

Exceptional

14 Jul 2026

Henry

Room was fine. Its an older hotel but that is part of the charm. When you are in New Orleans, are you really spending a lot of time in a room anyway? Beds were comfortable, shoer was hot, absolutely great for the price.

10/10

Exceptional

12 Jul 2026

Roxy

The Blake was centrally located for all the activities we wanted to see and also very convenient for the city tour bus line.

Family

4/10

Poor

12 Jul 2026

Larra

Based on the reviews and photos I had high hopes. Unfortunately I was tricked by good photography angles. The check in was unremarkable, which is better than bad at least. The elevator was concerning and we were greeted by a dated (not in a historically cute kinda way) halls and peeling wallpaper. Upon entering the room the Temu beds, barely draining shower with dirt in it, sketchy electrical outlets and moldy windows were what we found. We took a trip to the gym which was hot, also electrically sketchy, and provided cloudy water. Most of the evening I could hear noises that made me mildly concerned we would have someone stumble in, if not the walls. Mind you we stayed just up the road with an equally old building and exceptionally better care. I was just greatly disappointed. Parking was good though! Definitely a budget stay with a budget environment.

Partner

8/10

Excellent

11 Jul 2026

Jack

This was our second stay at the Blake Hotel, strictly because of convenience. While this was definitely better than out first stay, there were certainly some disappointments. Being out of the French Quarter but nearby is, in my opinion, a plus. The noise is less in the evening but you are still only a couple of blocks from where the excitement it.

However, the lack of hot water is a negative for me. The shower in the morning with warm water is tolerable, but not what I was hoping for. Also, while this trip I was allowed to use Valet Parking for my car (my first trip they said they didn't do that anymore), when I checked out I was told I had to walk a block-and-a-half to get my car myself because the street in front of the hotel was closed for an event.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Anyancy

We had dirty towels with hair all over . The restroom floor was dirty and the sheets from the beds also had hair and steins . No room service when we asked for clean towels they didn’t help us. The only thing we liked was the location .

Friends_and_family Family

4/10

Poor

10 Jul 2026

Michael

It was close to the superdome. . . Thats all I got

Friends

4/10

Poor

09 Jul 2026

Lydia

Pretty grubby hotel for the price.

Family_with_children

2/10

Poor

08 Jul 2026

Ryan

Stay away from this hotel. It’s dirty. It’s disgusting. We saw a rat in the cafe when checking in. The first room they tried to put us in had holes in the wall and on the floor. It was literally disgusting. I couldn’t sleep bc I didn’t know what would come out at night. Just don’t book here.

Family_with_children

10/10

Exceptional

08 Jul 2026

Ernestine

Had breakfast in other places,because we want to eat New Orleans style.the parking was a little confusing,but we managed.The hotel staff was excellent.HATS OFF TO THEM!!!!

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

JUAN

Breakfast Staff Was Awesome From The Hostesses To The Kitchen Chef.

Self

8/10

Excellent

06 Jul 2026

Sarah

Very nice staff at the front desk & in restaurant. Had a couple issues with the toilet refilling but we were able to handle it ourselves.

Family

10/10

Exceptional

06 Jul 2026

wilfred

Staff was great

Self

2/10

Poor

06 Jul 2026

Shavonn

The hotel was extremely dirty, I had to go back and forth to front desk because the key would not work. I found dog food on the floor and a red substance that looked like blood. The staff said the only thing they could do was send housekeeper who never came. The bath faucet had no knob on it and there was a very Bad smell in the room.

Partner

10/10

Exceptional

05 Jul 2026

ReShena

Everything is good. Staff very nice and helpful

Self

10/10

Exceptional

05 Jul 2026

yuya

Very good.

Friends

6/10

Pleasant

03 Jul 2026

Najaa

The staff is friendly and helpful but the property is run down and the lobby often smelled like urine. The rooms are clean but the toilet is very low and there’s no counter space.

2/10

Poor

01 Jul 2026

April

I stayed at the Blake Hotel and spent approximately $90 dining at the hotel restaurant during my stay. Unfortunately, I saw a rat run through the dining area while waiting for my food. I also ordered a well-done burger that arrived pink in the middle, and the fries were not fresh. I reported my concerns before checking out and was disappointed by the lack of concern or follow-up from the staff. I wanted future guests to be aware of my experience.

Self

8/10

Excellent

30 Jun 2026

Whitney

Upon careful review, it is apparent that the overall visual appeal and guest experience of the space could be significantly enhanced through targeted aesthetic improvements. A specific and immediately noticeable area of concern is the peeling paint observed on the bathroom door, which unfortunately conveys an impression of neglect and detracts considerably from the room's intended comfort and perceived quality. Addressing this detail promptly would undoubtedly elevate the general ambiance and reinforce a sense of meticulous maintenance. Furthermore, the integration of a dedicated microwave stand would prove to be a valuable and impactful upgrade. Such an addition would not only optimize the functional layout of the room by providing a more organized and appropriate placement for the appliance, but it would also contribute to a more refined and cohesive aesthetic, reducing visual clutter and maximizing the efficiency and convenience of the space for occupants.
The staff were amazing!

Family

10/10

Exceptional

27 Jun 2026

Krish

Like to visit and i like the location everything i got near the house

10/10

Exceptional

22 Jun 2026

Priscilla

Had a short stay they were very nice and helpful

Partner

10/10

Exceptional

18 Jun 2026

Gaywynn

The room was comfortable and spacious. An incredible location with parking on the same block. A quiet stay. Excellent city view. The price phenomenal. We will visit again. Staff friendly.

Partner

10/10

Exceptional

16 Jun 2026

Jessica

Great place to stay after or before a cruise. Our room was ready the morning we debarked the ship. Great to have a bed to rest before exploring after a week of cruising.

Partner

8/10

Excellent

15 Jun 2026

Danielle

Clean room, helpful staff

Partner

8/10

Excellent

12 Jun 2026

Jeremi

It was ok not good food was bad

Partner

2/10

Poor

08 Jun 2026

Riggaindra

Got a room with no windows. Bad smell of mold coming from the ac whenever it would turn on. Sheets were stained, dirty room. Did i mention there was no windows?! Would not recommend.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Lamont

Our stay was okay. I expect the bare minimum to be met. Cleaning rooms daily and fresh towels but at this property it seems you have to ask for this service. Also when you ask for housecleaning you may have to let front desk know or else it may not get done. Pro Tips: Park in the garage behind the hotel for $40 overnight parking which is cheaper than valet parking. Also this property is good for dogs since there is a big park across the street for walking and a Starbucks across the street for pup cups. The conveniences of this property is a plus since the St Charles Street Car runs in front of the hotel.

Partner

2/10

Poor

01 Jun 2026

Jasmin

Staff was extremely rude. You have to pay $50 to valet park there is no parking. The tv was completely unhooked I had to set it up. The tub in the shower was clogged and would not drain. No towels you have to request them from rude staff. Wouldn’t stay again.

Friends_and_family Family

6/10

Pleasant

30 May 2026

Ashley

It’s a boutique hotel so expect older furnishings. The in room shower didn’t work. Had to ask for washcloths in the room at arrival. The water drainage in the bathroom wasn’t that great either but the staff was nice and helpful when asked.

Friends

10/10

Exceptional

29 May 2026

David

Best place to stay . Recommend to all.

Self

10/10

Exceptional

28 May 2026

Jessica

We had a fabulous stay the night before and after our cruise. A terrific bonus was the room was ready the morning we checked in after the cruise. Great location. Staff super kind.

Partner

2/10

Poor

27 May 2026

Eric

Avoid this hotel! I had to change rooms bcs my key card did not work; the bathroom door had a gash in it; stains on the carpet. Disgusting!

In the next room, there was no hot water, no washcloths and the windows had a plastic film on them so you could not see out and was peeling.

There is a musty smell in the hallways, which tells me there is mildew in the carpets. Not sure. But it was gross.

When I returned to the hotel after dinner, a huge rat scurried out from a dumpster at the side of the hotel restaurant.

Do not book this hotel, no matter how appealing the low rate is. Better to pay a little more for comfort, cleanliness and peace of mind.

Self

10/10

Exceptional

26 May 2026

PHONGSAK

Mattress soft then my liking
Over great location

Self

10/10

Exceptional

26 May 2026

Phillip

Second review. Great location and price. Staff is unbelievably helpful and attached cafe.

Partner

10/10

Exceptional

26 May 2026

Phillip

Amazing hotel. For the price, you can't beat it's location and amenities. Attached cafe and walking distance to all major attractions. Basic rooms aren't top tier but definitely adequate, and any upgraded corner view room is very nice.

Partner

10/10

Exceptional

25 May 2026

Keya

Clean

10/10

Exceptional

24 May 2026

John

The guy at the front desk was very helpful and nice definitely will stay again

Partner

6/10

Pleasant

22 May 2026

Kevin

Anything

Self

6/10

Pleasant

19 May 2026

Brita

Great place to stay if you are only looking to be there when sleeping.

4/10

Poor

19 May 2026

Jose

Did not eat breakfast the parking is

6/10

Pleasant

18 May 2026

Hudaverdi

The location is good, the cleanliness is acceptable, and the reception staff are friendly.

Partner

8/10

Excellent

18 May 2026

Kaylee

Great room, but horrible window choices for keeping a room warm during cold weather months. Only complaint was how cold the room stayed our entire day despite having the heat on 76. Walking distance from plenty of food and shopping options.

Partner

10/10

Exceptional

18 May 2026

Debbie

Nice place in good condition.. staff very friendly!

8/10

Excellent

18 May 2026

SUSIE

When we checked in I asked if there was parking nearby. The lady at the desk said you will just have to look around for parking spots. I was not told there was a lot nearby by her but by a guest in the elevator. This is after I paid $56 per night for Valet. The guest in the elevator said she told him it was $40 for Valet. That cut $112 out of my already tight budget! Then when we got in our room there was no toilet paper at all! It was very hot in the hotel but our room temp was comfortable. I won’t stay here again.

Family

4/10

Poor

17 May 2026

Archie

Rooms are very dated with damage cabinets. Hot water take 15min to warm up and key cards don't always work.

Friends_and_family Family

4/10

Poor

17 May 2026

Kristoph

The tub was clogged. Got a shower and the water was still in the tub the next day. Toilet handle was broken. Had to open the back multiple times to make it work. It was fairly clean though. And the location is good.

Partner

8/10

Excellent

16 May 2026

Chika

Location was good

10/10

Exceptional

16 May 2026

Danielle

My stay was great and good. Friendly staff great customer service and my room was nice clean and cool. Thank you so much!!

Self

6/10

Pleasant

16 May 2026

Joyce

Online it reminded me of a nice small boutique hotel but it was very dated.

10/10

Exceptional

11 May 2026

Naiele

Thank you so much for having us! This property was beautiful and it was priced perfectly! Taylor, the front desk attendant was amazing! She was not only very accommodating but also kind, professional and patient (esp with my husband who moves slow as molasses). Thank you for your care! Other than that Blake hotel is beautifully decorated, rooms are pristine and very comfortable. The hotel is perfectly placed just outside the French Quarter, within walking distance of Canal Street. The area looks very clean and is very safe! There would definitely stay here again! Worth every penny!

Partner

10/10

Exceptional

11 May 2026

Akira

I will stay again

10/10

Exceptional

08 May 2026

Sean

Very nice place and the staff provide excellent service.

4/10

Poor

08 May 2026

Chris

The carpet felt sticky and the room was musty. On day 2 we asked for fresh towels and they only left us handle towels. I called the front desk and asked to please bring us bath towels and they said I need to come down and get them. There was only decaf coffee for the room coffee maker. Unfriendly staff.

Partner

10/10

Exceptional

07 May 2026

Francis

Overall very satisfied with stay

8/10

Excellent

06 May 2026

William John

Everything was fine.

Self

10/10

Exceptional

04 May 2026

Kyle

Great for the price. Walkable to everything. Easy check in.

Self

10/10

Exceptional

03 May 2026

Great staff, wonderful room and view

Self

10/10

Exceptional

03 May 2026

Joel

Great place to stay in NOLA

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Patrice

The breakfast was great. The coffee maker was broken and missing parts off it

Family_with_children

10/10

Exceptional

01 May 2026

Allen

No Free breakfast but restaurant down stairs was very good.

Self

10/10

Exceptional

30 Apr 2026

Kerri

The fact that the dachsunds were able to come with us. Of course, we had to find someone to keep them during the day when we went to the jazz festival, but the fact that they could spend the night with us was great. We love that the coffee shop is next-door and Cafe Beignet is a short walk. There are lots of dining options. The common area downstairs has a great view during the day. Everything was quiet and the price was great. We would stay here again for sure. There were a few odd objects under the bed like cheap necklaces, and guitar picks. We found them when leaving trying to check to make sure nothing rolled under the bed. I imagine the vacuum just doesn’t get down there. Everything was clean though. Our view was great.

Pet

8/10

Excellent

28 Apr 2026

Rodrigo Rau

Centrally located, easy to walk anywhere.

Self

6/10

Pleasant

28 Apr 2026

Mary

The towels were hard and scratchy. The wash clothes couldn't hold any soap because they were so cheap. There was a leak in the ceiling from the AC. Maintenance came to fix it late at night while I was in bed, scary. My safe never got opened. The hotel is bare bones.

Self

8/10

Excellent

27 Apr 2026

Willard

Restaurant had good food, but slow service.

Partner

4/10

Poor

27 Apr 2026

Lorrie

There was no continental breakfast! There is NO onsite parking, paid for off site parking at a rate of 40 per day IF you did not take your vehicle out it could have been more Stated valet parking, we did not see anyone and there were cars in front of the lobby so you could not unload you suitcases. We had to carry our luggage from the parking garage to the hotel. With no staff help! The girl that checked us in was super nice, friendly and very helpful. The other girl not friendly or helpful at all. The clean staff was friendly. They used way to much clorox. The pillows were travel size and the bed was very uncomfortable. We also did not see the gym nor was told of any other amenities. For the money we paid to stay there it was not worth it. We would not stay again. Lesson learned NEVER book 3rd party or believe what you read.

Partner

10/10

Exceptional

27 Apr 2026

nakeitsha

I have no complaints actually even for a little minor everything is OK. Service was exceptional that’s my opinion to my liking.

Friends

6/10

Pleasant

27 Apr 2026

Justin

The hotel is fine and in a good location for activities in downtown New Orleans. The room we had was loud due to the street cars below on St Charles st. Its and older hotel in need of some updates, but definitely fine when traveling on a budget.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Richard

Nice dining room and bar.

Self

10/10

Exceptional

24 Apr 2026

Samantha

Great location! Good sized room!

Self

8/10

Excellent

23 Apr 2026

Jessica

The staff was amazing - very friendly and helpful. The room and public spaces were clean, but a bit run down. The bed was more comfortable than most hotel beds and the bathroom was above average.

Friends

6/10

Pleasant

23 Apr 2026

David

4/10

Poor

23 Apr 2026

Tammy

This hotel is very tired and needs a complete renovation. You can hear everything from the hallway people coming and going.. although the room was clean, you couldn’t even see out the windows because the screens were so dirty. Location was excellent.. staff was locking in personality daytime stuff was good

Friends

10/10

Exceptional

22 Apr 2026

keturah

The hotel is clean and in a good location. It’s of older age but that’s part of the beauty of New Orleans. The staff is friendly and helpful and there is a great restaurant on the prosperity.

8/10

Excellent

21 Apr 2026

Ivy

Clean room, nice staff, breakfast in the restaurant was really delicious. Room was not equipped with enough towels for 2 adults but staff assisted right away. Very busy location for one elevator with several floors which made it hard for going back and forth to room. Very nice and convenient location.

Family

4/10

Poor

21 Apr 2026

Theresa

The night we arrived there were not enough towels in the room, the safe was locked shut and no one could open it. Curtain rods were broken off the curtains and the curtains in the bathroom especially were not clean. One of the elevators broke down right after we arrived and the second one did not go to the top floor which is where we were staying, it was also very noisy because we were right next to the stairwell where others had to walk up and the door kept opening a good part of the night. You also had to look or wait for personnel because it appeared there was only staff member on duty at the desk.

Friends

4/10

Poor

21 Apr 2026

Sharon

The tv did not work the whole time I was there I notified the front desk at least 3 times. Finally Maintance came around 9:30 pm. He tried changing the box but it didn’t work. I ask him to leave because it was late. The safe in the closest did not work either. When I told the front desk they said they didn’t have a key for it and ask me if I wanted to change my room but I was going to be out for the entire day plus all my stuff was unpacked already and it would be very inconvenient to move the room. The coffee pot did not work either finally I brought it down to the front desk and when I came back for the day there was a new one in the room. The windows in the room had a view of a brick wall outside. If you opened the curtains to shed light the window sills were filthy. I would not stay in this hotel ever again

Family

8/10

Excellent

20 Apr 2026

Terrence

Yeah

Partner

8/10

Excellent

13 Apr 2026

Kameryn

The cafe in the hotel was nice

Partner

8/10

Excellent

12 Apr 2026

William

Everything was great but please clean the bathtub! Massive stain

10/10

Exceptional

12 Apr 2026

Alan T

Room was clean and comfortable. The staff was friendly and helpful.

Family

10/10

Exceptional

10 Apr 2026

Zsófia

Excellent location, really comfortable rooms!

6/10

Pleasant

09 Apr 2026

Julianna

Breakfast is not included so you may as well go out and explore the downtown and French quarter food instead!

It was COLD in our room the entire time. I put it on ‘heat’ and turned it up but they have it fixed so that it doesn’t get warmer than 64.

My son had an accident in his bed. The next day I asked twice for the sheets to be changed and they just made the bed. The next day I asked again and the sheets were changed.

The hotel is in a convenient location but in my opinion it should not say “French Quarter”. It is a walkable distance but it’s deceiving.

This hotel was rated as a 4 star and it very well may have been back in the day but I would say it is a solid 3 at its best.

The window was completely blocked with some kind of tinting and you couldn’t see the city so no city view…

Overall the location was convenient.

10/10

Exceptional

06 Apr 2026

Kasandra

Close and convenient to everything!

Partner

6/10

Pleasant

05 Apr 2026

Jolssen

The property is in a great location and super walkable to all major sites within the city. The property itself is older and the rooms are stuffy in terms of air. The A/C was the main reason why it was easier to breathe but truly, the air was tragic. Our room particularly had exposed drainage from the ceiling and that was not only an eye sore, but possibly a health hazard. Also, valet parking is a $50/night which is high but compared to some parking options nearby, it was average. Valet took an average of 10-15 minutes to get the car to us so if you’re in a rush, call the front desk in advance.

Lastly, shoutout to Charissa Stevenson. She was a very kind, helpful, and generous staff member who made our leave very easy and sweet!

Friends

10/10

Exceptional

04 Apr 2026

Demond

Yes

Self

10/10

Exceptional

03 Apr 2026

Chris

The room was clean and the room service lady was great!! Older Hotel but that’s to be expected in New Orleans, great location as well.