Name: Le Meridien New Orleans
Address: 333 Poydras Street, New Orleans, 70130, US

Le Meridien New Orleans

New Orleans - LA · United States

100 reviews shown

4/10

Poor

20 Jul 2026

Ginger

This place ripped me off an entire night, and I have the receipt for it
I'll be reporting you to the S.AL.T commition for the embezzlement of money, and the lack of communication from staff

Partner

6/10

Pleasant

20 Jul 2026

Fenton

The staff was helpful and very friendly. The hotel itself is nice and fairly clean. It could just use a good deep cleaning. Every surface appeared to be wiped but not clean. I even reported having seen a mouse in the lounge area in the main lobby.

Partner

10/10

Exceptional

20 Jul 2026

Tho

Great location and may stay again, depending if their A/C conditions in the room improves.

Great staff during check-in and very helpful.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Cynthia

The air didn’t work in the room. They refused to move our room & give me half my money back

Partner

8/10

Excellent

19 Jul 2026

Teresa

No ice machine on floors or microwave in room, fridge not cold at all, no tea in the room.

Family_with_children

4/10

Poor

19 Jul 2026

Thomas

Bathroom had a terrible backed up sewer type smell. Smelled horrible! The pool is too small for this size property. It was way too crowded to enjoy. The air conditioner didn’t cool the room properly. We had it turned all the way down to 60 and the room was still warm. We won’t be staying here again.

Family_with_children

6/10

Pleasant

18 Jul 2026

Cordell

I love how spacious the room was. I just didn’t like that one of the water bottles that was in the room was half empty, and I noticed that someone had left some hair on top of the lamp stand and on the lamp, and I noticed that the air did not really work as well. I dropped the temperature all the way down to like 60° in the room was still warm and when I took a shower I had the water on luke warm then boom out of no where the water gotten super hot on me I drove 8 to 9 hours away for a bad experience on top of that I ordered breakfast at 8:50am and I did not get myself till about 9:30. I was heated the city is nice though just wish the experience was different.

Self

10/10

Exceptional

18 Jul 2026

Justin

The rooms were very clean and there were pastries downstairs at check in time for the guests to try. The front desk allowed us to check in an hour early and let us check out meter than normal. All of the staff were very helpful.

Partner

8/10

Excellent

18 Jul 2026

Merlin L

Its a good hotel

Self

10/10

Exceptional

16 Jul 2026

Kevin

Excellent location. The staff is very friendly. Right in front of Cesar’s if that’s your thing. Could not pick a better location

Family_with_children

10/10

Exceptional

15 Jul 2026

VONDALYN

This was my first time in NOLA and my stay here made it easy. The staff members were helpful and friendly. I’m coming back to stay again.

Self

6/10

Pleasant

13 Jul 2026

Kensi

I Dont like

10/10

Exceptional

12 Jul 2026

Roterius

Hotel was awesome!! Staff was top tier!!

Self

8/10

Excellent

12 Jul 2026

Michael

staff

Friends

10/10

Exceptional

11 Jul 2026

Stephanie

Attended a conference at the hotel. The staff was wonderful and my room was clean.

4/10

Poor

10 Jul 2026

Shamica

I really wanted to love my stay here, but unfortunately, I did not. The hotel is beautiful and conveniently located near Bourbon Street and Canal Street. However, the air conditioning did not work during our stay, which made our visit very uncomfortable. I also did not like that the room door opened inward, as it made the space difficult to maneuver. What made the stay enjoyable was the staff. They were personable, friendly, and incredibly helpful throughout our visit. Unfortunately, despite their excellent service, I would not choose to stay here again.

10/10

Exceptional

09 Jul 2026

Joyce

We had a great stay at this property, it started from the time we got out of our car and was greeted by valet, then entered the front desk, to a very pleasant front desk agent, our room was very clean, the guy at the bar was also pleasant, there was a 3 piece band playing, it was truly a pleasant experience, I wish I could remember all of their names, on my next visit this will definitely be the hotel I stay at .

Family

8/10

Excellent

08 Jul 2026

Jonathan

The shower head gave little to no pressure. Everything else was fine.

Partner

10/10

Exceptional

08 Jul 2026

Vanessa

Good customer service with bell person, front desk check in and Bar restaurant.

Friends

10/10

Exceptional

07 Jul 2026

Jalyn

Love the hotel. Convenient location, clean rooms and friendly staff.

Self

10/10

Exceptional

07 Jul 2026

TROY D

Had a great overall stay. Tawana at the bar in the mornings was excellent. She anticipated our needs and made sure we were taken care of. The entire bar staff worked in overdrive to accommodate every customer with no real time delay. Great job. I will be returning there soon.. take care and thanks again

Friends

10/10

Exceptional

07 Jul 2026

Torry

Every thing was great m. Walking distance for every thing. The customer service was amazing.

6/10

Pleasant

07 Jul 2026

arianny

okay.

10/10

Exceptional

06 Jul 2026

Rayford

PROFESSIONAL STAFF AND VERY HELPFUL

Partner

10/10

Exceptional

05 Jul 2026

Tonya

The rooms were very clean! The location is close to everything. The food and the bar staff Paul was very friendly

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Lakeisha

The consistency of the service and the overall experience is what keeps bringing me back. At this point, I'm probably a loyal customer! I highly recommend to anyone looking for a clean, comfortable place to stay with outstanding hospitality in New Orleans.

10/10

Exceptional

05 Jul 2026

Lakeisha

This was my second time book here and it definitely won't be my last. My first stay was in April 2026, and after returning again in June 2026, I can honestly say I love this place. The property is always clean, well maintained, and comfortable. Every staff member I encountered was friendly, welcoming, and made me feel right at home.
The consistency of the service and the overall experience is what keeps bringing me back. At this point, I'm probably a loyal customer! I highly recommend to anyone looking for a clean, comfortable place to stay with outstanding hospitality in New Orleans.

Family

10/10

Exceptional

04 Jul 2026

Brenda

Friendly and helpful front desk staff.

Family

10/10

Exceptional

03 Jul 2026

Bernard

This is my second time staying here. I love the staff, I love the location, I love the amenities.

Self

10/10

Exceptional

03 Jul 2026

Swanson,

Great customer service !

Partner

10/10

Exceptional

03 Jul 2026

Melissa

New Orleans, and this hotel, will forever hold a special place in my heart. Southern hospitality is REAL! Joy, Coco, and I’m so sorry but I didn’t catch her name… the beautiful, tall woman with a perfect red lip lol… were all just fabulous. I needed a place to stay with a pool, some room service, relaxation and this place delivered. Delicious food, kind staff, clean clean rooms, the complimentary desserts, the interior design attention to detail. So sad to leave. Thank you, thank you, thank you.

Self

10/10

Exceptional

03 Jul 2026

Brittany

The staff was wonderful. They were helpful when answering questions. The rooms were nice and clean. The gym area was nice as well

Family

10/10

Exceptional

30 Jun 2026

Malik

The staff was polite and friendly and answered all the questions I had and was at my beck and call

10/10

Exceptional

28 Jun 2026

Michael

Clean

Self

10/10

Exceptional

28 Jun 2026

Tiffany

Richard and Karen was amazing !!!

Partner

10/10

Exceptional

24 Jun 2026

Van

Great place

Partner

10/10

Exceptional

24 Jun 2026

Jena

Loved everything about our stay. Good location, nice pool, helpful staff, clean, good coffee at restaurant!

2/10

Poor

22 Jun 2026

Jimmy

The parking does not pay for parking

10/10

Exceptional

22 Jun 2026

Marquita S

Family_with_children

8/10

Excellent

21 Jun 2026

Chris

Paid extra for corner king river view. Got to check in and was told our room tv was not working. They said they could transfer us to new room in morning. We went from 14th floor river view to 9th floor alley view because it was the only room. Not sure why they couldn't replace or repair the original tv. I was told I would get a $50 credit for the first night and at checkout they waived one night resort fee. Still waiting on $50 credit but one night resort fee was waived. We enjoyed the hotel, and it is nice. I am disappointed in the fact that I paid extra for the view and was stuck for 2 nights with views of the alley. However, I would stay here again and give them another chance. Property was very clean and maintained and staff was friendly. Only staff issue was upon check in. We used valet and a bell hop was supposed to take our cart to our room. I turned around and the cart was sitting there and he wasn't to be found. I have no issue with taking my own luggage up as I prefer it. But, I was told guests cannot take the carts up that it must be a bell hop. For me, it was no issue. I took the cart to the room and unloaded at my pace and brought it back down. He lost the tip, not me. But overall for our first time at this hotel, it was a decent experience. As I said, I would give them another chance for sure.

Partner

8/10

Excellent

18 Jun 2026

Fernando

Bar does not enough staff or seating.

Partner

10/10

Exceptional

15 Jun 2026

Jennifer

Stayed here pre-cruise due to convenient location. Was treated so well by front desk staff after a long week prior to vacation. They checked me into an upgraded room early, and gave me hints for where to sight-see. After a refreshing nap and shower, the valets gave me directions to walk to my evening excursion. When I checked out the next morning, same staff at the Front Desk, and Miss Joy was exceptional!! So great, that while on my cruise, I cancelled my post-cruise reservation at another (cheaper) hotel and came back to Le Meridian for a few more nights! I will definitely be looking to stay here again if I return to New Orleans.
The rooms I was in were clean, furnished nicely, had great views, and were large and comfortable. I was able to avail myself of the bar in the lobby and had excellent service and conversation with the bartender while I had an amazing lunch and cocktails between excursions in the city on Monday afternoon.
Checking out was a breeze on both final days of my trip. Complementary breakfast coupon provided an excellent and quick breakfast prior to my flight.
100% recommend staying here!

Self

8/10

Excellent

14 Jun 2026

Keyoshia

When we arrived to the hotel it was literally right across from the Caesar’s Casino, everything was literally walking distance maybe like a 6 min walk to Canal street so like 10 mins to Bourbon. Only downfall was that the pool is not on the rooftop it’s located on the 4th floor and this location you have to valet park which will just be $52 for a car and $57 for suv. Other than that the staff was amazing.

Partner

10/10

Exceptional

14 Jun 2026

KIMBERLY

Hotel is in a great location! Staff were Amazing!!! Tyisha and Ms Joy made us feel at home. The rooms were good size, spacious and the drinks at the bar were delicious! Thanks to Paul and Brandon!! Great stay!!

Partner

10/10

Exceptional

14 Jun 2026

Lisa

Nice staff

Friends

8/10

Excellent

10 Jun 2026

Gail-Marie

Super small rooms

Partner

10/10

Exceptional

10 Jun 2026

Sherri

Rooms were clean and updated. The staff was very friendly and helpful..

Partner

4/10

Poor

06 Jun 2026

Willard

As a platinum Marriott member and having stayed almost exclusively at Marriotts, this one was a disappointment. Our room was very basic and void of decor. The bed was in front of the full-length mirror on the wall, making it difficult to view yourself close up. The magnifying mirror in the bathroom was not lit so hard to see. No drawers in the bathroom, just a slatted shelf under the sink that looked worn. The shower floor was slippery, no grab bar and the door leaked a bit. The safe in the closet was so high up you needed a stool to use it if you were of short stature. Only one luggage rack so had to put our second suitcase on the one armchair. Room was overall outdated and had poor storage. No hotel information in the room and the pen by the phone did not work. The bed was lumpy and once again, we felt the furnishing had not been updated in a while.
When I asked the desk clerk about the \"food & beverage\" credit, her reply was snippy.

Partner

10/10

Exceptional

03 Jun 2026

Jazmyn

Very clean environment, staffer was very helpful

Partner

10/10

Exceptional

02 Jun 2026

kern

Smack dab in the middle, or close to, everything New Orleans…..

Friends

10/10

Exceptional

01 Jun 2026

Rudy

Location, proximity to river front & casino.

Family_with_children

10/10

Exceptional

31 May 2026

Annette

nice and clean hotel , i enjoyed my self care day away from home at the hotel. loved the showers and nice size tv as well . did have a small issue with my tv but maintenance came right up and fixed it . i would love to visit again when i have more time to check out the pool . great location also

Self

10/10

Exceptional

30 May 2026

Myriya

Wonderful location near Riverwalk, aquarium, shopping, restaurants, etc. The hotel was very nice and the corner suite had great views. The staff couldn’t be nicer. So helpful. Absolutely loved our stay and will return.

Partner

10/10

Exceptional

30 May 2026

Haowen

Front desk is good

Partner

10/10

Exceptional

30 May 2026

LATONYA

The staff (Receptionist, the Valet Attendant, and bar staff) were professional, helpful, and kind. Great hospitality and I look forward to visiting again!

Business Friends

10/10

Exceptional

30 May 2026

Devlyn

Great location

Partner

8/10

Excellent

29 May 2026

Adrienne

The staff here was absolutely pleasant.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Nikema

The ladies at the front desk are the highlight of my trip. The customer service was exceptional. Ladies awesome work

Family

2/10

Poor

26 May 2026

Shanna

very unsatisfied with my stay.

10/10

Exceptional

26 May 2026

Monica

The property was beautiful and clean front desk very professional and also the valet team was amazing!!!!

Friends_and_family Family

6/10

Pleasant

26 May 2026

Arielle

I am extremely disappointed with the valet service during my stay. After checking out on Monday morning, I was told retrieving my vehicle would take approximately 10 minutes. Instead, I waited nearly 45 minutes and ultimately had to locate my own vehicle.

Throughout that time, I made multiple trips to the hotel front desk seeking updates, only to find the clerk repeatedly absent. After wasting over 40 minutes and growing increasingly concerned about missing my flight, I finally had to go to the front desk to obtain my own keys.

This experience was frustrating, stressful, and completely unacceptable, especially for guests who are traveling on tight schedules. A valet service should provide convenience, not create unnecessary delays and anxiety. Management needs to implement a new process immediately to ensure vehicles are tracked properly, guests receive accurate wait times, and valet staff remain available to assist customers.

Unfortunately, this was one of the worst valet experiences I have ever encountered and it left a very negative final impression of the hotel.

Family

4/10

Poor

25 May 2026

tonya

They didn’t have several items on the menu. They stated that they source from from another facility.

Breakfast is extremely expensive for the items served.

2 elevators were not working causing a crowded area.

No bellhop available

Valet wait time was horrible 20-30 minutes

Partner

6/10

Pleasant

23 May 2026

Jean

The staff were great. Everyone was nice, friendly and helpful. The room is where things could have been better. Our room did not have a closet space although there were two drawers to store your items. The bathroom had a stench of foul smell which did not go away so we kept the door closed. Outside of those things the stay was pleasant.

Partner

6/10

Pleasant

23 May 2026

joseph

average at best, broken items in room.

Partner

10/10

Exceptional

23 May 2026

Kevin

Great stay! Will do again

Self

10/10

Exceptional

22 May 2026

DeAndrea

Great staff, clean room and close to the French Quarter.

Friends

2/10

Poor

22 May 2026

Alexander

This whole place is predatory. From the $50 parking to the surprise and mandatory \" resort fee\" I thought that we were booking a local hotel but we got there and it was just a Marriott with a million hidden fees. I hate to complain about the cost of anything but the way that they do this with it being a surprise and \"mandatory\" as well as what they're charging you for being virtually worthless to me makes it feel personally insulting. I travel all over the world but will go out of my way to avoid any Marriott in the future. I shouldn't have to spend 50 bucks a day to swim in the pool that is already listed as an \"amenity\". Also, I don't even want to swim in the pool or use any of the \" resort\" amenities anyway. I'm not in New Orleans to hang out in your crappy hotel. Having a hidden mandatory fee that you find out about when you show up should be illegal and you should all be in prison for this kind of crap.

Friends_and_family Family

10/10

Exceptional

21 May 2026

DAVID

Great hotel!

Family

10/10

Exceptional

21 May 2026

Tyler

Called to request late check-in. Staff was very responsive to my request. Easy quick checkin

6/10

Pleasant

20 May 2026

Donna

The hotel was clean and in a convenient location. The hotel charges a resort fee but there are no resort amenities to justify this. Ice in only available at the front desk in pre-packaged bags and the plastic of the bag sticks to the ice cubes making some of the ice unusable for consumption. The only food service was in the bar and trying to get breakfast was a very slow process. I was in town for court so I had to abandon breakfast to ensure I arrived at the courthouse in time. The room cost, resort fee, expensive valet parking fee and limited amenities do not make this a good value in my opinion.

Self

10/10

Exceptional

17 May 2026

Jeanette

Came down for basketball Tournaments and Tyeshia was great.

4/10

Poor

15 May 2026

Robert

Hotel closed its former upstairs restaurant and set up conference room tables and chairs in a closed former bar and calls that a restaurant.

Partner

10/10

Exceptional

15 May 2026

Julia

Fantastic location, kind staff - exactly what we were looking for during our first trip to NOLA. Would happily stay at this hotel again.

Family_with_children

8/10

Excellent

15 May 2026

Daniel

Everything was fine until they turned off the water or there was a water issue with the plumbing

Partner

10/10

Exceptional

14 May 2026

michael

Great service

Partner

10/10

Exceptional

14 May 2026

Alexandra

Very helpful and nice staff. I was able to check in early. The bed was super comfortable and breakfast was great.

Self

10/10

Exceptional

13 May 2026

Jennifer

It was an amazing hotel, location was wonderful. Only thing that I didn't care for was one of the elevators was a bit \"rumbly\". Staff was so friendly! Would stay again.

10/10

Exceptional

12 May 2026

Leon

The Valet team was amazing…On point customer service.

Friends

10/10

Exceptional

12 May 2026

Haley

Had a great stay!

Friends

8/10

Excellent

11 May 2026

Madison

The room small but clean. However there was no fridge in the room and you would be charged to use the mini fridge. The shower was not cleaned well upon arrival but the staff was nice. They only answered the call phone 1 of 3 times I called though. Decent experience.

Family_with_children

10/10

Exceptional

11 May 2026

Michael

The staff is amazing. Helpful, friendly and kind. The hotel is in a great location. We will be back.

Partner

10/10

Exceptional

11 May 2026

Stephen

Good place to stay. Location safe and easily able to walk around to things to do, eat, coffee shops etc…. Staff was very friendly. Will stay again.

Friends_and_family Family

10/10

Exceptional

11 May 2026

LaDarian

This place was amazing. We were in between two hotels and booked the Riverfront hotel initially. After staying one night at the Riverfront Hotel we checked out and came to the Le Meridien which was MILLION times better. The staff was extremely friendly and all knew about how bad the dreaded Riverfront hotel. They did everything to make our anniversary memorable. We were allowed to check into our room earlier and they allowed us to check out late as our flight was leaving late. I HIGHLY RECOMMEND this hotel as it is close to everything.

Partner

10/10

Exceptional

11 May 2026

Roberto

I've stayed at lots of hotels & I was disappointed that they don't have free coffee for guests like so many do, that was basically my only dislike, I understand that concept in Vegas but not a regular hotel.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Kathryn

Loved this hotel, close enough to everything you want to do. Far enough away from the noise at night. We used our resort credit of $13/day to purchase coffee downstairs each morning. It rained during our entire stay and the hotel had dry towels waiting at the door each time we came in to help us wipe off umbrellas and rain jackets. Staff were friendly and attentive. Can't recommend this hotel enough.

Partner

10/10

Exceptional

10 May 2026

John

My overall stay was excellent. The staff was good at check in and check out. I used the fitness center the most which could use an upgrade. The room was good but can use extra towels. Valet parking was expensive but ok. Overall, it's a nice hotel and I would stay again.

Family

10/10

Exceptional

07 May 2026

Michael

very clean, nice staff

Partner

10/10

Exceptional

07 May 2026

Michael

the staff was friendly, hotel was clean, good location

Partner

8/10

Excellent

06 May 2026

Alvin

Staff were great and very accommodating! Booked two room for me and my in-laws and were able to put us on the same floor! Great location to the French Quarters and casino!

10/10

Exceptional

06 May 2026

Naomi Bullock

Nice lobby! Clean rooms

Friends_and_family Friends

10/10

Exceptional

05 May 2026

Kerri

Staff were very friendly and property was nice!

Business

10/10

Exceptional

04 May 2026

Diane

Very nice hotel and great location for jazz fest buses. They have a nice little patio on the side of the hotel. I just wish they wouldn’t allow people to smoke there.

8/10

Excellent

04 May 2026

Jack

Very nice hotel and staff.

8/10

Excellent

01 May 2026

Jeffrey

Yes

Self

10/10

Exceptional

01 May 2026

Gregory

Great

10/10

Exceptional

27 Apr 2026

Toni

The staff provided excellent service, the room was clean and location within walking distance to the French Quarter and River Front.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Jacob

Need ice machines

10/10

Exceptional

25 Apr 2026

Eugene

Excellent staff

Business

8/10

Excellent

25 Apr 2026

Rino

This hotel has a great location, very nice amenities, excellent staff, and served its purpose for a group of friends going to New Orleans for a festival. Negatives would be housekeeping. The bathroom did not have shampoo at all that was missing from the wall and obviously missing despite being obvious that it was not on the wall. Body wash and conditioner were on the wall.We asked for towels and shampoo that never arrived.

10/10

Exceptional

25 Apr 2026

Desharn

Beautiful hotel, located in a great area close to the Superdome, and Canal Street both were in walking distance. The staff was very friendly, we will stay again.

Partner