Name: The Riverfront Hotel New Orleans
Address: 701 Convention Center Boulevard, New Orleans, 70130, US

8/10

Excellent

02 Aug 2026

Shannon

The neighborhood is miserable to park your car in, like everywhere in the area, to be honest. It’s crazy that you have to pay $35/day for valet parking for your stay. In my opinion it should be included or severely discounted. Also, breakfast isn’t included either, it’s extra. I’ve stayed at much cheaper hotels with excellent included breakfasts. Lots of homeless people in the area and at one point we could have sworn we heard gunshots. Also, every shower I took was burning hot. No cooler water at all. Mentioned it to the desk and it was never fixed. But the rooms were clean and comfortable and smelled fine. Staff was fine.

10/10

Exceptional

02 Aug 2026

Darlene

Right across from my conference and walkable to French Street. Food in area was great.

10/10

Exceptional

29 Jul 2026

latrieva

Great hotel. Walking distance to French quarter area and shopping and dining

4/10

Poor

29 Jul 2026

James

Since this property has been inch

10/10

Exceptional

29 Jul 2026

Deja

The staff was kind and we enjoyed the stay. The bartender was wonderful!

10/10

Exceptional

26 Jul 2026

ASHLEY

We loved it here. Would stay again. Room was so cool

8/10

Excellent

22 Jul 2026

Anton

This property charges a resort fee that includes many things, none of which were of value to our stay but may be valuable to others. The atmosphere was warm and comfortable, beautiful lobby and bar space.

10/10

Exceptional

18 Jul 2026

Heather

Very nice hotel . Close to cruise ship port. Close to all fun things to do in the city. Will stay again !

Partner

6/10

Pleasant

13 Jul 2026

James

We had no hot water and the phone did not work in the room. The staff was very helpful and the hotel was clean.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Sheila

Staff had excellent customer service skills. Check in was quick. The hotel was in an excellent location for where we were going which was the Earnest Morial Convention center!! I fully recommend this hotel.

Family

10/10

Exceptional

12 Jul 2026

Jaime

The place was amazing. The staff was incredible, everyone was super nice and helpful.
Valet parking was a plus. We pulled up to check in we were approached by the valet and a porter to take our luggage inside and waited until we checked in to take our luggage to our rooms.
That being said please tip the valet and the porter.

I give our stay a 5 out of 5

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Shaneika L

The hotel was a good experience it just needs to be updated.

Friends

10/10

Exceptional

12 Jul 2026

Dawn

Very friendly staff and it's also pet friendly. However they take a facility fee out of your deposit. Convenient location for convention center and Harris casino.

Partner

8/10

Excellent

12 Jul 2026

Whitney

The staff was very helpful and nice with check-in. The hotel was conveniently located near the convention center. House keeping was prompt with supplies & the rooms were clean. I enjoyed the stay.

Friends

10/10

Exceptional

11 Jul 2026

Cynthia

It was my first time abd it won't be my last. The staff was very friendly and helpful 🙂

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Angela

Hotel is clean and staff is friendly and professional

Partner

10/10

Exceptional

08 Jul 2026

Andre Wright

everything was great. The service was well. Will stay again.

8/10

Excellent

07 Jul 2026

Brittney

When we arrived, our first room wasn’t the cleanest, so we moved to another room that was a bit smaller. Also, there were issues with valet parking, so we parked elsewhere but paid the same price we would have for valet parking. Since we were there for Essence, the hotel was super convenient in location- a walk from the convention center and a few mins from the Superdome. In addition, the hotel food was 10/10! Altogether, we were pleased even with the few hiccups we experienced.

Friends

10/10

Exceptional

06 Jul 2026

Bon

Everything

Friends

10/10

Exceptional

05 Jul 2026

Denise

The staff was very helpful and professional to my family. Room was clean and comfortable with no complaints and the food were great also.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jason

Very nice location and was easy walk to every place we wanted to go.

Partner

8/10

Excellent

03 Jul 2026

Gauri

The property is at a very good location clean and well kept

Only trouble here is that parking is not a part of the booking you need to pay extra for it

Family

8/10

Excellent

30 Jun 2026

Jessica

I liked that the hotel was in walking distance to several attractions. However, the rooms did not have microwaves and ice wasn't readily available on each floor. I was

10/10

Exceptional

30 Jun 2026

Dale

Nice

Self

4/10

Poor

29 Jun 2026

Elexus

I wish there was complementary breakfast.

Friends

10/10

Exceptional

29 Jun 2026

Raj

Everything was amazing!

Self

8/10

Excellent

29 Jun 2026

Candice

For visitors to NOLA, we loved everything about the hotel. Friendly staff & everyone was so very helpful. Great food & drinks. We also appreciated our rooms being cleaned in a timely manner. Thanks for everything!!!

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Pandora

The property was clean the room required us to walk up 5 steps and back down again to reach our room. Okay for the young, but was a struggle for the elderly.

Family

6/10

Pleasant

27 Jun 2026

Emily

Nice but you can tell it needs work.

10/10

Exceptional

26 Jun 2026

Char

Nice hotel

Partner

10/10

Exceptional

24 Jun 2026

Zadiya

The room was very clean & did not have any signs of wear or tear! The staff was very friendly, polite & personable! I loved the gator bites & the drink of the day at the bar. Valet was very slow to grab my car the wait was 15 to 20 minutes long but hey !

Friends

8/10

Excellent

24 Jun 2026

Brian

Close to convention center

8/10

Excellent

23 Jun 2026

Kenneth

Here’s a polished version that keeps your points while making it easier to read:

For the most part, this was a great stay. However, guests should be aware that the hotel requires a $150 deposit in addition to any remaining balance due at check-in. This wasn’t clearly disclosed during booking and only became apparent after looking into it further. Parking is also not included, so expect to pay around $50 per day for valet service.

If you’re looking to save money, I recommend street parking on Fulton Street across from the building. While you’ll need to monitor and renew the meter, it’s significantly cheaper than valet. There’s also an entrance on Fulton Street that leads directly to the lobby, making it very convenient.

The staff was outstanding. The valet team was especially helpful—Dillon assisted us with our luggage even though we chose not to use valet and self-parked instead. The front desk staff was friendly, welcoming, and very helpful throughout our stay. The bar staff was also excellent and accommodating.

The location is fantastic and within walking distance of just about everything you might need.

The room itself was decent. The beds were clean, and the room was well-maintained. My main complaints were related to the room’s functionality. The sink’s water pressure was extremely sensitive and caused water to splash everywhere. The bathroom featured a sliding door, but it locked like a traditional hinged door, which made the design feel impractical. Additionally,

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Ashley Marie

you have to pay a deposit upon check in, if you do not order anything then nothing gets charged and you will receive a refund within 5-7 business days from checkout. it’s been a week for me and i still haven’t received any refund, and the phone calls are not helpful.

Business Friends

2/10

Poor

22 Jun 2026

Alia

Clean room

Partner

8/10

Excellent

21 Jun 2026

Tanya

I would give it a complete 5 stars, overall, the staff was friendly the hotel was clean, the room was great outside of the couch that had a slight smell to it and you could see where there were a couple of big stains. The smell was exasperated by the heat. The windows faced the sun in the afternoon and the room was hot, even over night. That is something beyond the hotel's control, unless maybe they put more expensive tint? We ended up keeping the blackout curtains closed for that day, it was unusually hot outside with a high heat index. The view was beautiful though, you could see the bridge lit up at night. The next day it wasn't a hot and the smell was gone. The voucher is for several experiences that total $135. If you have a late arrival after 10, the door will be locked and only accessible with a room key. I pushed the button for devalue minutes but no one came, eventually another guest walked out and we got in. If we didn't have bags, I don't think they would have opened it. So the hotel is secure, no one can follow you up on the elevator either. I will definitely stay again.

Partner

6/10

Pleasant

19 Jun 2026

Mary

Everything was good. The only thing we had a problem was with Check In. They were trying to make us pay double for the room even though we had already paid for it. It was a headache after Driving 8 hours. I will definitely be back if the staff is more trained. But there is plenty of other hotels I can spend my hard money on.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

lashawndra

If u have certain expectation for ur hotel stay, this one isn’t the one for u. Ex. No smart tvs & u had to put in a request for ice.

Family_with_children

8/10

Excellent

08 Jun 2026

Dee A

Great location for cruise port

Friends_and_family Family

8/10

Excellent

07 Jun 2026

David

Great location. Clean hotel, comfortable room. There were some very noisy guests slamming things around about 2-3AM each night I was there. It was too brief for staff to get involved, but enough to wake us.

Partner

10/10

Exceptional

02 Jun 2026

Francisco

Great!

Partner

10/10

Exceptional

31 May 2026

Navada

Great place

2/10

Poor

31 May 2026

Brenda

I didn’t like the smell of the room
It smelled mildew and it was dusty. The bathroom was disgusting with dirt and rotten baseboards and hair on the shower floor

Partner

2/10

Poor

30 May 2026

Shawn

Rooms need major updates. Bathroom no ventilation system and floors, moldy and needed to be replaced under sink. I had to attend a funeral and It was one of the few hotels that had a room available in the city because a convention in the city. Staff was nice.

10/10

Exceptional

28 May 2026

Bryanunique

Nice property, close to a lot. Parking is pricey!

Partner

10/10

Exceptional

28 May 2026

Alexis

Great stay!

Self

10/10

Exceptional

27 May 2026

Thelma

It was nice staying there very quiet and peaceful if you are wanting to just relax. I went with a pet so it was in a very good area to walk him plus I took my elderly mom and casino was only 3min drive. Would book again !!

Pet

8/10

Excellent

27 May 2026

Jessica

Great location, near the Riverwalk, Convention Center and Fulton St. Staff was friendly. However, hotel breakfast was not satisfactory, very bland for New Orleans' food and the price as a guest. We inquired twice with the front desk to address an issue in our room, this was never addressed. And cleanliness could have been better quality around the furniture between the beds. Tv screen was very dark, making it a challenge to watch any show.

Partner

10/10

Exceptional

25 May 2026

Jorge

Great location no need for a car walking distance to all downtown New Orleans and river walk. Good distance you can get a rest and close enough to enjoy the city. Family friend location.

Friends_and_family Family

8/10

Excellent

25 May 2026

Gerald

The location is perfect and walking distance to everything. The only thing I didn't care for too much was having to use the room key to activate the elevators. Overall it was a great stay.

Family_with_children

10/10

Exceptional

19 May 2026

Andrea

Perfect place to stay if going on a cruise.

10/10

Exceptional

18 May 2026

Harold

Perfect, couldn't ask for better location! Hotel is very clean.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Todd

We've stayed at this property many times now due to its proximity to the convention center. The hotel is overall in good condition and the staff is very friendly.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Tatiana

When we first arrived they needed to change the sheets due to staining. Everyone was helpful, professional and kind.

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Khadijah

Staff were super welcoming and helpful. My room was clean, but slightly dark as there wasn’t an overhead light (loads of lamps provided in the room though). Breakfast was amazing and the discounts to external excursions was super helpful!

Self

2/10

Poor

11 May 2026

LaDarian

Please don’t be fooled by the pictures of this hotel. This hotel is old and outdated. We booked the King premier room. We booked a five day stay and left after the first night because the bed was rock hard. The staff was extremely friendly and helpful. We paid for one night and checked into the Le Meridien which was 100x better. I would not recommend this hotel.

Partner

4/10

Poor

10 May 2026

Samille A.

Breakfast not included. Huge cockroach in my room.

Self

10/10

Exceptional

10 May 2026

Cameron

Clean room, nice breakfast ($25), walkable to convention center and French quarter.

Friends

6/10

Pleasant

10 May 2026

Nicole

The room was spacious and clean. The room doors shut very loudly and noise from the street and people in the halls can be heard very easy.

Partner

10/10

Exceptional

10 May 2026

Melissa

Will definitely be staying again!

Family

10/10

Exceptional

09 May 2026

Dawn

Room was clean and comfortable

Self

10/10

Exceptional

09 May 2026

jovanna

Staying here it was like home away from home, the staff was very nice and professional i recommended my family and friends to stay here..

Family_with_children

10/10

Exceptional

09 May 2026

Linda

I didn’t have breakfast there. The staff were wonderful. Parking was wonderful. This is my go to hotel when visiting New Orleans.

Partner

6/10

Pleasant

08 May 2026

Stephen T

Place was undoing construction with some facilities closed (gym). It should NOT have cost as much in that condition.

The room was fine but public areas were being renovated

8/10

Excellent

06 May 2026

Carol

Room was clean, great location if going on a cruise.

Family

2/10

Poor

06 May 2026

Steven

This property is terrible. \"Dated\" doesn't work to describe an old Omni property that they've slapped lipstick on a pig and advertised it as an 4 star hotel. The staff did their best to be responsive and helpful, but they were obviously understaffed and, when you're trying to compensate for terrible food and lack of amenities, it's exhausting to the employees and it showed. The elevator was broken 5 of the 6 days that I stayed there with no effort to repair, acknowledgement of a safety hazzard, and a severe inconvenience when it takes 10 mins to go from floor 2 to floor 1 with no option to take stairs (without setting off an emergency alarm). It's unbelievable (literally not believable) that this property got good/excellent ratings on expedia. It is theft for how much I paid for a broken down hotel w/no amenities, terrible food, broken elevator, no pool, etc. Shame on expedia.

Family

10/10

Exceptional

06 May 2026

Mark

Parking was safe.Valet was friendly and quick

8/10

Excellent

06 May 2026

melanie

The Riverfront was a great stay, quiet location but still in walking distance of the main attractions, would stay here again.

Family_with_children

6/10

Pleasant

05 May 2026

Akshata

I stayed at this property for three nights and, unfortunately, it was a very disappointing experience. The room itself felt quite stuffy, largely because there was no vent in the bathroom to help with airflow.
The service was the biggest letdown. We found the staff to be quite rude and unsupportive; they even refused to provide us with an adequate amount of bottled water. Furthermore, the communication regarding booking benefits was nonexistent. My Expedia booking included a $130 tour credit, but the staff claimed to have no knowledge of it. To make matters worse, we only discovered a flyer on our final day mentioning that guests receive discounted tour tickets—information that would have been incredibly helpful to know earlier so we could actually use our credit.
Between the poor hospitality and the lack of transparency regarding our credits, I would not recommend staying here. It was a frustrating experience and a poor value for the money.

Friends

8/10

Excellent

05 May 2026

Bo

The hotel is gorgeous and the room is spacious with a very comfortable bed. We checked in with Q (Quantella) who was an absolutely delightful person. Her warmth and kindness immediately turned around a very bad experience with delayed and cancelled flights into the perfect start to our trip. The only complaint I had for this hotel is that two of the three elevators were broken during our stay and there are no stairs from the first to second floor, which made leaving and coming back kind of difficult. But other than that, the staff, rooms, and perks you get (2 free drinks, big discounts on tours, etc.) make the property worth consideration.

Partner

10/10

Exceptional

04 May 2026

Teresa

There’s no way to get ice except to get it delivered to your room. Only one cart available to take luggage to and from your room.

Family

6/10

Pleasant

04 May 2026

Allyson

The room size (hospitality suite) and location were good. The onsite restaurant was nice to have, including a bar and TVs to watch the game. Upon check in, our room didn't have bar soap in either bathroom. I wanted to wash my hands immediately after getting out of our car transfer from the airport. One of the master bathroom sinks had a broken drain and the water wouldn't empty. This bathroom also didn't have a garbage can. The upstairs loft / sleeping area had a light bulb that wasn't working. Also, the toilet wasn't set firm to the floor. It shifted a bit when sitting down. I don't mind maybe one thing wrong when checking into a hotel, but these were way too many. We'll likely stay at another location next time.

Partner

10/10

Exceptional

03 May 2026

Kenda

Everything was wonderful

8/10

Excellent

29 Apr 2026

Raquel

The nightly rate was jacked up for Jazz Fest. Would I have paid $320/night for this hotel outside of that reason, absolutely not. The location worked and it was quiet. Bed was nothing spectacular, and the shower was not great. The temperature would fluctuate and it really never turned off, which is a shame. All in all it did the trick, but I’m not sure I’d come back to stay here. My guy Brian out front is top notch guy, who gave a good lunch recommendation. He made my stay, especially since he remember me by name a couple days later. I see you Brian!

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Donna

It was a clean hotel close to everything
The staff was very helpful

Friends

10/10

Exceptional

26 Apr 2026

Keona

Our room was very clean and stocked with everything we needed. The staff were very helpful and pleasant. The hotel was convenient to everything and in a area that was safe and clean.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Anita

The chemicals they used to clean the room will irritated my allergies causing me to have an allergic reaction. The hotel should consider using cleaning items that are odorless. Also, the front desk would not give me a receipt when I asked and did not offer complimentary breakfast. I will not stay here again.

Friends

8/10

Excellent

25 Apr 2026

Iván

Good breakfast

Partner

8/10

Excellent

23 Apr 2026

Darla

Good hotel.

Partner

6/10

Pleasant

20 Apr 2026

Leah

All only okay
Price is good for an okay rating

Did not enjoy the cigar sales people party outside of the front entrance. Very smelly!!!!

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Francisco

This has been by far the best hotel experience in many years. The staff was amazing, I made a mistake in my reservation and they were very nice and friendly and fixed it quickly.
Definitely recommend it.

Family

8/10

Excellent

19 Apr 2026

Bryce

I asked for an extra couple of pillows to be brought to the room and they were not. The coffee pot, again, did not work properly and was dirty. We got drinks at the bar and the bottom of my bubbles glass had rusted particles on it (you might want to check storage rack) and our friend's glass had lipstick.

Business Partner

2/10

Poor

19 Apr 2026

Tracy

Old. Dirty. Bigs in bathroom. $400 a night. Property has gone down.

Partner

10/10

Exceptional

19 Apr 2026

Laurie

Nice room, and the hotel is very convenient if you are cruising. The port is directly across the street. Front desk staff were so helpful and neighborhood has everything you need.

Partner

10/10

Exceptional

19 Apr 2026

Sherry

Staff

Friends

2/10

Poor

18 Apr 2026

Tiffany

Well the stay was ok.Nothing special

Partner

8/10

Excellent

18 Apr 2026

Ashlyn

Hotel in ownership transition. Very convenient location for the convention center but the staff was slow

Business

10/10

Exceptional

18 Apr 2026

Cassandra

Amazing staff, very helpful and hotel was clean

Partner

10/10

Exceptional

18 Apr 2026

Mary

Great Staff! Very personable and helpful! Room was in great condition and very clean.

Partner

10/10

Exceptional

14 Apr 2026

Juan

The rooms were very clean. Cozy room.
The staff was excellent. Very helpful if you have any questions or needed something.
The room has everything you need. Coffee, tea and bottled water. Modern flat TV.

Family_with_children

10/10

Exceptional

12 Apr 2026

Ethan

Breakfast menu was fitting. Food portions were more than enough.

Partner

6/10

Pleasant

12 Apr 2026

Donna M

Parking is expensive but secure. Hotel restaurant prices are outrageous. Water replacement for room each day must come from someone they “send up” . Was suppose to get a text when our room was ready…,never did. Room had broken shudder on window and light bulbs out in bathroom. Not what one should expect for premium nightly rates!

Partner

10/10

Exceptional

11 Apr 2026

Ricardo Hiram

Clean Room
Nice staff

Family_with_children

6/10

Pleasant

11 Apr 2026

Mireya

Everything was good, except shower faucet control was wrong. We shower with very hot heather.

Friends

6/10

Pleasant

11 Apr 2026

Margaret

Stayed for 5 days to attend a conference and other than making the bed, the house keeping was less than expected. I requested for the vanity to be properly cleaned and it wasn't. I requested a light bulb to be replaced, it wasn't. The shower head and rings on the shower curtain were rusted badly, which was offputting. In general, it's an average property with some potential. I would not recommend.

10/10

Exceptional

10 Apr 2026

Judith

Did not do either.

Self

8/10

Excellent

10 Apr 2026

Dennis

Breakfast at the hotel was acceptable. Either the buffett for $25 or ala carte.

Self