Name: Hyatt Place New Orleans Convention
Address: 881 Convention Center Boulevard, New Orleans, 70130, US

10/10

Exceptional

02 Aug 2026

John

The parking was great breakfast great clean room and staff was great

10/10

Exceptional

31 Jul 2026

Esther

The parking, we park in the garage parking right next to the hotel because we left the car and every think was walking distance and we paid $60 for two days.
The staff was very helpful and nice.
Breakfast was very good, with a great variety of options to choose from. everything was clean, and the staff was friendly and helpful. There were plenty of tables, so you could enjoy your meal comfortably without feeling crowded.
The room were clean, comfortable, and well maintained.

10/10

Exceptional

30 Jul 2026

Alliah

The staff were so friendly and helpful! The lobby, room, and breakfast were very clean! The breakfast had a lot of options. We would definitely stay here again and highly recommend. We didn’t need to park, so that would be a big downfall if we had a car and had to pay to park. Very close to the cruise pier.

10/10

Exceptional

30 Jul 2026

Kiera

Clean room very spacious for my family of 4.

10/10

Exceptional

28 Jul 2026

mikhail

Very convenient for business

10/10

Exceptional

25 Jul 2026

Brittany

Great hotel! Staff was wonderful. Breakfast was amazing

8/10

Excellent

21 Jul 2026

Russell L

N/A

Family_with_children

10/10

Exceptional

16 Jul 2026

Metrics

Everything is convenient, local food, places, and stores great location

Family_with_children

10/10

Exceptional

16 Jul 2026

James

The hotel staff was extremely helpful and quick to respond to requests.

Friends_and_family Family

4/10

Poor

15 Jul 2026

Nadia

My room wasn’t the cleanest, luckily I travel with cleaning supplies. The hotel and carpet could use a deep cleaning.

Self

8/10

Excellent

14 Jul 2026

Beatrice

Friendly staff and clean room

Business

8/10

Excellent

14 Jul 2026

Monte

I was only there about 5 hours, and I spent most of that sleeping, so I can't really offer much of a review.

Family

10/10

Exceptional

13 Jul 2026

Daniel

Great hotel!!! Would stay at this hotel on my next trip!!!

Friends

10/10

Exceptional

13 Jul 2026

Terry

Check-in was easy valet was great, beds were great! Really enjoyed the fantastic healthy breakfast - really appreciated the chicken sausage and stone-ground oatmeal.

Family

10/10

Exceptional

13 Jul 2026

Daniel

Great hotel!!!! Would definitely stay again!!!

Friends

10/10

Exceptional

12 Jul 2026

Tonia

The staff was really helpful and nice.

Friends

8/10

Excellent

12 Jul 2026

Tammy Bivens

Was good for the $

Family_with_children

6/10

Pleasant

10 Jul 2026

Shatani

My room was very old and outdated. The furniture and walls were all scratched up. The sheets weren't clean, which I didn't see until afterwards because I didn't sleep on that side. There was a loud noise that sounded like a truck coming through the walls repeatedly throughout the night. It most likely was a plumbing issue. The hotel needs a renovation ASAP.

Self

8/10

Excellent

09 Jul 2026

Sandra

The breakfast pretty much gone by 9 am. The girls would not put anymore food out. Very disappointing.

Family_with_children

6/10

Pleasant

09 Jul 2026

Devri

The receptionist said I was going to stay in the same room, I didn’t and I had to go to another room and they did not clean the room not once. The first room i was in something broke.

Friends

10/10

Exceptional

08 Jul 2026

Gloria

Extremely clean! Staff was polite and helpful. Room was roomy and comfortable. We will plan to stay there again.

Friends

6/10

Pleasant

07 Jul 2026

Simeca

The air didn't work very well and we could not get the lamp to come on. This hotel needs some updated done on it.

10/10

Exceptional

06 Jul 2026

Jessica

Had a great experience I’ll come back for my next trip

6/10

Pleasant

06 Jul 2026

Hannah

Do not stay here if you do not want to pay for parking which is $68 flat it doesnt matter if you are staying just over night or not. Also place is clean to a degree...bedding was clean but this place had a moldy,old,unclean smell.

Family_with_children

8/10

Excellent

06 Jul 2026

Megan

This place was clean. The property was old and could use some updates and maintenance. There isn’t a restaurant in the hotel. There was a room that looked like it had been but it was not open. There was a bar but I think the front desk guy was the bar tender. Breakfast was good and the ladies working there were super nice. They do only offer valet parking, however it is only $45.00 a night with in and out privileges. That’s pretty good for NO. We didn’t have to
Wait long in our vehicle. I’d stay again.

Family

10/10

Exceptional

05 Jul 2026

Brande

The hotel was extremely convenient to the cruise port with the best price hands down!!
It was very clean. Valet parking was easy. Staff was friendly and helpful. It seemed to be a safe area, within walking distance of several restaurants and downtown tourist areas and attractions.

The downsides were only 1 operating elevator and it wasn’t in the best condition and difficult to operate using your room key. The shower head in the bathroom was in disrepair and didn’t have great water pressure.

Breakfast was good but food wasn’t restocked very timely.

I would definitely stay here again!

Friends

10/10

Exceptional

03 Jul 2026

Vicki

Love this place. This is my third stay for the night before cruising.

Partner

6/10

Pleasant

03 Jul 2026

Amy

The hotel is in a good location but it looks dated; carpets need to be replaced . The elevators are always busy; the wait is long each time. The breakfast is good. Parking is through valet; there’s a parking garage but there’s not much difference in price.

Family_with_children

10/10

Exceptional

30 Jun 2026

charmaine

i had fun no complaints

Friends

8/10

Excellent

29 Jun 2026

Kerwin

This was a solid choice and would likely stay again. The only drawbacks were after 9am the breakfast buffet starts running out or they're really slow about bring more out. Lastly at this point their elevator situation is unacceptable. When reading older reviews from months prior this place

10/10

Exceptional

28 Jun 2026

DeAndre

Staff was very nice and helpful, all I could ask for

Family_with_children

6/10

Pleasant

28 Jun 2026

Harish

Breakfast could have been better and they are preparing only smaller portions. We had to wait to get the breakfast.

Family_with_children

6/10

Pleasant

28 Jun 2026

Mike

The room safe didn’t function properly

Partner

10/10

Exceptional

27 Jun 2026

Anthony

Everyone and thing was great!!!!… I was leaving Alabama at 9 Friday night. I called hotel to make sure I would be ok with getting there around 2…… from what the navigation said… 1:17 lol…. However the staff from the 3-11 shift passed the information on to the over night crew!!! They almost knew me when I walked in to the door. Speedy check-in and great room for the night. Thanks everyone!!!!!!

6/10

Pleasant

21 Jun 2026

Tyvari

The stay was pretty good

2/10

Poor

21 Jun 2026

Hareeswar Reddy

No parking and elevators horrible

10/10

Exceptional

20 Jun 2026

Lenis

Just wonderful service

Family

10/10

Exceptional

15 Jun 2026

COURTNEY

Nice room , close to my event, and the breakfast was so good!

Family_with_children

8/10

Excellent

13 Jun 2026

jiyeon

Walking distance to convention center and shopping mall.

Family_with_children

8/10

Excellent

11 Jun 2026

Smriti

Included breakfast is a major plus! The staff was really helpful. Property upgrades would be best to continue in the competition

Partner

10/10

Exceptional

06 Jun 2026

Ping-Ying

Old but clear and quiet inside room,nothing to complain.

Self

8/10

Excellent

05 Jun 2026

Kenneth

Everything was great except one of two elevators was inoperable ehich made for extended wait times at a busy location

Partner

8/10

Excellent

04 Jun 2026

Christina

Great rate, the room was spacious and clean. The breakfast was delicious. Self parked instead of valet, price was half the cost which was a plus. The only problem was that the elevators kept going out. On the whole, I would stay here again

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Heber

Room was not completely clean, one elevator didn't work, parking lot is expensive and valet forgot our car, we had to tell them twice. I will not book it again

Friends_and_family Family

6/10

Pleasant

31 May 2026

Donna L

Breakfast was great and the attendants were always putting out fresh food and kept the tables clean.

8/10

Excellent

31 May 2026

William

Check in was smooth, room was clean, breakfast was fair. Elevator broken causing delays while only one elevator was operational.

Friends_and_family Family

8/10

Excellent

31 May 2026

Jessica

The elevator was broken the entire weekend, so that was a pain, but the staff was great and we had everything we needed.

Family_with_children

4/10

Poor

31 May 2026

Harry

Took 20 minutes to get my car from valet, had only one small elevator working, at 4 pm in afternoon I had to use room key to punch floor button and had to hold it for 7-10 sec but would flash red after few seconds making you so you think it didn’t work, my room door had to be pushed to shut it and dead bolt didn’t work. The overflow drain on bathtub was off and sitting on rim of tub. Asked for towels took 20 minutes.

Family_with_children

10/10

Exceptional

31 May 2026

Elle

This hotel was very nice and very comfortable! The room was spick and span. The valet was helpful in such a busy area.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Margarita

The staff was very welcoming! The breakfast options were ideal for our travel plans.

Friends

6/10

Pleasant

30 May 2026

Stacey

The valet was not very helpful from the very first night, it smelled like weed the whole entire stay I even had to move rooms to a higher floor, but that even seemed to be a problem for the front desk reception and she told me no. The breakfast was OK however it ran out very quickly. The elevators did not work most of the time there was only one and at one point we had to go up the service elevator.… It was definitely not worth the amount that we paid.

Friends_and_family Family

8/10

Excellent

30 May 2026

Shila

When we arrived, we were an hour before check-in and they wouldn’t let us check in. They said we had to wait till 3 o’clock. The attendant also had no answers to our questions about a couple things we were looking for like a Walmart place to eat blah blah, she said I don’t live here. I just work here and then when we came back at 3 o’clock to check in, they said they didn’t have the two rooms we booked the two double beds and then they finally found us one room and then the other room we had to substitute but then later they found our two rooms that we had booked back in February and paid for it was just a complete mess up and I’m not sure that I would stay there again.

10/10

Exceptional

30 May 2026

Brittnay

The rooms were very well kept. Breakfast was good, and the front desk staff were so personable. I would stay there again.

Family

8/10

Excellent

30 May 2026

Andrew

Location was Excellent!
Price was great!
Room was Great!
1 Elevator was broken! This caused long waits at the elevator at times.
Staff was typically helpful, but sometimes seemed less than enthusiastic to be there.

The Valet Staff were GREAT! EXCELLENT! THE BEST!!!! Top Notch!!!!!!

Friends_and_family Family

10/10

Exceptional

30 May 2026

Joseph

Very nice place. I would recommend

10/10

Exceptional

28 May 2026

Liset

The room was clean, breakfast was good and fresh the staff was polite and welcoming. Showers had good water pressure but could use sn upgrade. One of the elevators was down so that sucked but over all it was a pleasant stay.

Family

6/10

Pleasant

27 May 2026

Trent

Elevator was out, Ice machine was broken. But staff was very helpful and the property was clean

Family_with_children

4/10

Poor

26 May 2026

Heather

The room was clean, the breakfast was pretty good, but only one elevator worked, and it would take sometimes half an hour just to get on it. With small children, luggage, and a room on the seventh floor, stairs weren’t always practical. The room did not get cool either. Staff gave us a fan, but we were still sweating. We were not able to sleep much or well.

Family_with_children

10/10

Exceptional

26 May 2026

Christopher

Great place to stay

Family_with_children

6/10

Pleasant

25 May 2026

William

Only 1 elevator working and due to the number of people in the hotel, it was always a wait for the small elevator. The first night, a nice lady at the front desk offered to take us up on the service elevator which was appreciated, but with one of the main elevators out of order, this should have been a regular alternative. Another issue we had was the poor a/c in our room. Despite turning the temp all the way down, we were all still uncomfortably hot for 3 nights. Lastly, if you like your bed as hard as the sidewalk outside, then this would be your kind of mattress. Overall, this hotel needs a lot of upgrades and location is the best thing going for it. We are regular Hyatt visitors, but this location is definitely not one we will return to next year.

Family_with_children

10/10

Exceptional

25 May 2026

John

The location of this hotel is great for walking downtown, the convention center across the street and 5 minute walk to the carnival cruise port. Best location for all three

Family_with_children

4/10

Poor

25 May 2026

Marcia

Had booked room w 2 queens. Upon arrival was told none available. Got king and sofa. Elevator was out. Ice machine was out. Building temp hot. Breakfast sub par. Disappointing!

4/10

Poor

25 May 2026

Thomas

We stayed in this hotel for a volleyball tournament that was across the street in the convention center. While we were there, one of the elevators was out of order so it always took several minutes to get from one floor to another several times it was faster to take the stairs up and down the seven stories depending on what time of day it was. Around 6:30 in the morning after our first night a dog and one of the room started barking after the owners left and barked nonstop for six straight hours, but complained to the hotel staff, but they did not seem to care after shift changed that evening I mentioned it to the staff again and they showed a little more enthusiasm about it in contacted the occupants of the room. It was not a problem again after that overall, the staff was kind of rude hotel was very dated and worn down. Definitely needs a makeover and updating would never stay here again. This is my first time staying at the Hyatt property and will definitely be my last.

Family_with_children

10/10

Exceptional

25 May 2026

Shawn

Great Peaceful Safe Environment

Family

8/10

Excellent

25 May 2026

Gary

No

10/10

Exceptional

24 May 2026

Julia

We were taking a cruise the next day and we were able to walk. This was so convenient! If you are cruising out of NOLA this is the way to go!

8/10

Excellent

23 May 2026

Lee

Hyatt doesn’t disappoint. Front desk staff poorly trained! No clue how to represent the brand.

Self

4/10

Poor

23 May 2026

Krishna

Staff were sweet, break fast area had a huge line
Missed it !!

Partner

10/10

Exceptional

23 May 2026

Jorge

Room well maintained. Clean. Spacious for my family of 3. Well located. Breakfast good variety.

Friends_and_family Family

2/10

Poor

23 May 2026

jeremy

I reserved a room only to find out there were no available clean rooms. Every hotel was completely booked. I was left stuck out and embarrassed.

Partner

8/10

Excellent

23 May 2026

Víctor

Never ever use the valet parking service. Everything else was fine with the hotel

Pet

6/10

Pleasant

19 May 2026

Patricia

It was nice but not great

Friends

6/10

Pleasant

18 May 2026

Lucille

I requested a king bed with sofa bed and when checked in the room had 2queen bed with sofa, I was very disappointed for paying that much for one night and the room looked mediocre, I will never do it again

Family

10/10

Exceptional

17 May 2026

DURWARD

Very nice stay will use again

Family

6/10

Pleasant

15 May 2026

Shuntoria

This was a quick turnaround trip for me so I was hoping that it would be smooth sailing however valet never came out to get my car which is $45 a night anyways. I ended up having to pay to park down the street. There were stains and hair on the sheets, I did not get the room I requested and paid for which was a king bed but the front desk lady was really nice. She was the best part of my visit. Other than that. It’s very average if you’re just kind of doing a quick trip.

Self

6/10

Pleasant

15 May 2026

Ann

No issues while at the property although parking details beforehand would have been useful. Just don't forget anything in the hotel. Lost item response is non existent

Partner

8/10

Excellent

15 May 2026

IDA

The hotel was clean, conveniently located directly across the the convention center. The amenities just a little outdated. Friendly staff and good breakfast

Self

10/10

Exceptional

12 May 2026

Gracie

No ideas

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Lynda

The staff was friendly. The room was clean. The breakfast was pretty good. We had a pleasant stay. Would differently stay again.

Partner

10/10

Exceptional

11 May 2026

Tellis

Everything is nice

Family

10/10

Exceptional

10 May 2026

Tammie

Great location rooms clean and sanitized.. Breakfast was very nutritious and friendly staff . ⭐️⭐️⭐️⭐️⭐️

Friends

8/10

Excellent

10 May 2026

William

Perfect place to stay a night waiting for your cruise ship,

Family

8/10

Excellent

09 May 2026

Janice

We only had an overnight stay to attend a graduation. We didn’t have the opportunity to eat breakfast nor see much of the hotel

Family

10/10

Exceptional

06 May 2026

Adline

Everything

Partner

10/10

Exceptional

05 May 2026

Tien

Room is clean. Friendly & helpful staffs

Partner

8/10

Excellent

05 May 2026

Alia

The hotel was generally clean but some repairs are needed. Breakfast was delicious with very good variety. Staff was friendly and helpful. Good location. Parking is with in and out but cars must be retrieved before 4pm to about a fee.

Family_with_children

10/10

Exceptional

04 May 2026

Tony

Very clean room. Well maintained property. Nice staff. Nice food. 5/5

Partner

2/10

Poor

02 May 2026

Matt

When I went to pick up my car, the battery was dead. When I asked if they left the lights on, they said they didn't know, they didnt park it.

10/10

Exceptional

02 May 2026

Fabien

Everything was great

4/10

Poor

29 Apr 2026

Joshua

When I arrived to check in, I was handed my rooms key and told, \"we have overbooked and as far as rooms go, you get what you get.\" I had prepaid for a king bed room. I received a double bed room. When I pressed the issue, I was told there were other hotels nearby if I wasn't going to take what I was given. I then asked about a late checkout. I was quickly told that would not be an option even though I had spoken to someone two days prior about it and they said it was something they could easily do for my stay. When we got to our room, the bathroom was below par on cleanliness. There was even a roach smashed in one of the hanging pictures.

I contacted Expedia support about these issues. They contacted hotel management on my behalf. Hotel management did nothing to rectify or compensate for anything.

While that part was not a good experience, the morning desk staff were a lot more polite and did grant my late checkout request. There is a good fresh breakfast with lots of options. The hotel is also in a great location where you can easily walk to many destinations.

Family_with_children

8/10

Excellent

28 Apr 2026

Brenda

Pool was nice for the kids. We left too early for breakfast.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

John

The best hotel to stay at within walking distance to the cruise port. The free Daily breakfast was very good.

Partner

10/10

Exceptional

27 Apr 2026

William

Good cruise location

4/10

Poor

27 Apr 2026

Janeth

It’s honestly pretty old and the rooms look dirty, mostly the carpet it is very dirty and looks like it has water damage. It is not a pretty hotel but the staff is nice.
I think is expensive for what you get.

Family_with_children

10/10

Exceptional

27 Apr 2026

Steven

nice breakfast

Self

8/10

Excellent

26 Apr 2026

Sylvia

Great experience, staff was extremely helpful and graced us with a smile with all services. Location was amazing. I would stay here again.

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Yvonne

It’s very clean and located in a convenient area to experience New Orleans.

Partner

8/10

Excellent

26 Apr 2026

Alvin

Convenient location to convention center.
Good parking close by

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Rodney

Had a Great and quiet comfortable stay

6/10

Pleasant

23 Apr 2026

Clayton Allyn

Convenient location if you're attending a conference. The hotel is fine but tired; needs an update/refresh. Breakfast is absolutely awful - almost inedible.

Self