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Ensana Hotel Pacifik

Marianske Lazne · Czech Republic

Mírové namesti, 84View location

8.2/10Excellent34 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort8.6/108.6
Condition8.4/108.4
Location9.4/109.4
Neighborhood8.6/108.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ensana Hotel Pacifik

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Make yourself at home in one of the 95 guestrooms featuring minibars and flat-screen televisions.

Read more about this hotelShow less

Ensana Grandhotel Pacifik is centrally located in Marianske Lazne, a 4-minute walk from Spa Colonnade and 6 minutes by foot from Colonnade by the Singing Fountain.

This luxury hotel is 0.4 mi (0.6 km) from Church of the Assumption of the Virgin Mary and 0.5 mi (0.8 km) from Marienbad Museum. Make yourself at home in one of the 95 guestrooms featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Airport shuttle fee: CZK 135 per vehicle (one-way)
    • Pet fee: CZK 450 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: CZK 40.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    German

    Russian

Nearby attractions

Spa Colonnade 0.3 km / 0.2 mi
Fryderyk Chopin Monument 0.4 km / 0.2 mi
Colonnade by the Singing Fountain 0.5 km / 0.3 mi
Municipal Museum 0.6 km / 0.4 mi
Marienbad Museum 0.6 km / 0.4 mi
Church of the Assumption of the Virgin Mary 0.7 km / 0.4 mi
St Vladimir Church 0.8 km / 0.5 mi
Zrcadlový Labyrint 1.2 km / 0.7 mi
Ski Areal Marianske Lazne 1.6 km / 1 mi
Ferdinand Spring Colonnade 1.8 km / 1.1 mi
Boheminium 1.8 km / 1.1 mi
Royal Golf Club Marianske Lazne 2.9 km / 1.8 mi
Tepla Monastery 3.7 km / 2.3 mi
Kynžvart Castle 13 km / 8.1 mi
Church of st. Giles 14 km / 8.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire service
Show 23 more facilities & services
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Meeting room
  • Indoor freshwater pool
  • TV lounge
  • Sauna
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ensana Hotel Pacifik

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ensana Hotel Pacifik

8.2
Excellent
34 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
20 reviews shown
10/10
Exceptional
30 May 2023
Marianna
I’m visiting this hotel not first time.Located very close to all attractions: colonada;restaurants;shopping;parks.
Grate service provided by all staff,wonderful breakfast…
We will be back for sure.
Business_and_leisure Family
4/10
Poor
21 Oct 2018
Verified traveler

Awful

Awful place. Outdated and not comfortable facilities at all. Staff are rude and no one speaks English. The hotel is more like a nursing home, full of old people who stared at me. The pool also has very limited hours.
10/10
Exceptional
28 Jul 2017
Marianna

Grate hotel

I will stay next time in this hotel.
Grate location staff medical service
10/10
Exceptional
16 Feb 2017
Debra A

Quite, centrally located Hotel with great breakfas

Its' a wonderful location at the top of the city center park and very close to the Collonaide where you get the drinking water. They had a very nice pool with sauna and a great breakfast. My room was big and comfortable and quiet. The number 5 or 7 bus from the train station took me right in front of the door and was 12Kcr plus 6Kcrs for luggage which is about a $1.00. Easy and inexpensive.
8/10
Excellent
17 Sep 2011
Amnon

spoken language

Hotel staff and SPA staff speak mainly German and Russian and of curse Czechian. The problem is English nearly no one speaks English and especially in the SPA when you need to tell or discuss some thing with your therapist about your persent condition it is nearly imposible and this is a big draw back. In addition there is no aircondition in the rooms.
10/10
Exceptional
08 Jan 2026
Andreas
Schönes Zimmer und sehr zuvorkommendes Personal.
Family
6/10
Pleasant
24 Nov 2025
Thor Birkeland
Cleanliness ok, but old wall to wall tapestries on the floors. We had a buffet dinner one evening at the hotel, which was also not very good. The whole hotel bears the stamp of age and seems a little tired. My wife asked for an extra duvet because she was cold, but she didn't get it from the receptionist - she just said no... Considering the price, we can't recommend this place
Partner
10/10
Exceptional
23 Feb 2023
Dagmar
Veldig bra
Self
8/10
Excellent
04 Nov 2019
Franz

Befriedigendes Preis-Leistungs-Verhältnis

Lage prima, Zustand ok, Zimmer gross und freundlich, Pool und Sauna eher schlicht. Parken unbefriedigend.
Frühstück in Ordnung - für Teetrinker (Kaffee hat uns nicht geschmeckt, allerdings gab es anschließend im Café sehr guten Cappuccino).
Das Beste war die Rezeption, deren Mitarbeiter ein Maß an Entgegenkommen und vorausschauender Hilfeleistung aufbot, das seinesgleichen sucht: Glückwunsch!
Partner
8/10
Excellent
19 Apr 2019
Verified traveler
der Standort des Hotels ist hervorragend, das Ambiente Innen nd Außen wunderschön, sehr angenehmes Personal und eine himmlische Ruhe.

Eine Sache, die mich überraschte, wieso bei der Badeausstattung weder Shampoo noch Duschgel noch Körperlotion als kleine Probepackung zur Verfügung stand
Leisure Friends
8/10
Excellent
01 Oct 2017
Salina

普通

環境地點很優，但服務人員只有一人說不很順的英語，其他態度不很友善。
4/10
Poor
06 Apr 2017
Verified traveler

Abgewohnt!

Service unfreundlich, teils unverschämt. Zimmer sauber und groß. Mein 8. Besuch in Marienbad, leider das schlechteste Hotel bisher. Das Umfeld furchtbar, die Villen verfallen... Sehr traurig.
10/10
Exceptional
03 Oct 2016
Vladimir
Отель замечательный! Я в нем останавливаюсь 4 раз.Очень красивый! В самом центре, рядом с Коллонадой. В самом отеле находится источник лечебной воды.Хорошая кухня. Доброжелательный персонал, говорящий на русском языке.
Но много из этого положительного впечатления об отеле, перечеркнуло Ваше бронирование. Я при бронирование заказывал полупансион. В итоге в отеле была информация только о завтраке. Более того оказалось, что я оплатил только проживание в отеле, а лечение нет. Мне Пришлось доплатить еще 429 евро за ужины и лечение. Я через ваш сайт бронировал аппарьаменты Alice d Праге. заказывал номер на одного с завтраком. В итоге в отеле при заселении была информация на, чтотномер на три персоны и завтрак они не предоставляют. Пришлось доплачивать еще 100 крон за завтрак. Тааие ляпы сводят на нет положительное впечатления об отдыхе.
8/10
Excellent
06 Mar 2016
Irina

God hotel

Smukke hotel med god beliggenhed i midten af centrum. Der er 5 minutter gåtur til skibakker, 2 minutter til Kolonade. Venlig personale, udmærket morgenmad. Forskellige aktiviteter om dagen og om aftenen på hotellet og man kan også deltage i aktiviteter på andre hoteller.
Der er mineral vand kilde på hotellet.
Minus: jeg fik et værelse med en dør til gang, så jeg kunne høre alle lyd fra gang fra kl. 6 om morgen. Der findes bedre værelser med 2 døre til gangen.
Personalet i ambulatoriet er lidt mærkeligt, ikke service- minded. Derfor bestiller jeg mineralbad på andet hotel med bedre service.
Family
10/10
Exceptional
24 Sep 2015
Andrea

Törtélnelmi környezetben remek wellness

Frissen felújított, antik bártorokkal berendezett, patinás szálloda, kellemes medencével, szaunával, sokféle masszázzsal. A reggeli nem túl változatos, de a környék gyönyörű, a szálloda a központban van, mégis csendes.
8/10
Excellent
31 May 2015
Verified traveler

Gute Lage

ruhig und zentral, hoher Altersdurchschnitt
Partner
8/10
Excellent
30 Dec 2014
N.N

Alte Pracht mit kleinen Mängeln

Hervorragend renoviertes Hotel, ausgezeichnete Lage, zuvorkommendes und kompetentes Personal.
Küche nur mittelmäßig, sowohl Halbpension als auch A la Carte.
Pool und Sauna modern und sauber; leider gab es viele deutsche Liegenreservierer. Badezimmer: Duschen nur in der Badewanne möglich, schlechte Beleuchtung zum Rasieren.
Parken im Parkhaus ca. 200 m entfernt, ca. € 4,00 wenn in einheimischer Währung, 5 € wenn in € bezahlt wird (keine Quittung)!
8/10
Excellent
23 Apr 2014
Keksi

Schönes altes Hotel im Zentrum

Das Hotelpersonal ist extrem freundlich, auskunfts- und hilfsbereit. Das Frühstück ist OK. Wir haben bei einem Abendbuffet teilgenommen-eher mäßig. Der Pool ist wunderbar, schön warm, es ist kein Thermalwasser. Die Sauna habe ich nicht besucht.
10/10
Exceptional
06 Jan 2014
Verified traveler

Beautiful hotel

Great view, helpful staff, nice wellness centre.
Partner
10/10
Exceptional
04 Feb 2013
Сергей

отличный выбор для лечения и отдыха

Замечательный отель. Пожалуй придраться не к чему.Все рядом ,еда вкусная,отличный сервис. Единственный минус то,что ванны назначили через несколько дней,т.к. все было занято.

Location & surroundings

Ensana Hotel Pacifik
Mírové namesti, 84, Marianske Lazne, Czech Republic

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Ensana Hotel Pacifik

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