Name: Canad Inns Polo Park
Address: 1405 St Matthews Ave, Winnipeg, R3G 3P7, CA

2/10

Poor

21 Jul 2026

MUDIAGA

I booked this hotel and could not go there because my flight from Toronto to Winnipeg was delivered,called the hotel and was told they could not cancel called Hotels.com and was told it has to be canceled by the hotel and 48hrs later I am yet to get my refund

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

JEY

The accommodations are maintained to a high standard of cleanliness. Our team members are consistently professional, amiable, and responsive to guest needs.

Business Family

4/10

Poor

16 Jul 2026

Jonina

The restaurant was under repairs and it was not mentioned on the website.
I was awakened by people yelling in the hallway at 1 and 5 in the morning. Other than that it was okay.

Partner

8/10

Excellent

14 Jul 2026

Mathieu

Chambre propre, beaucoup de bruit dans les corridors, portes de chambre pas insonorisée.

Self

8/10

Excellent

10 Jul 2026

Kenneth

I had a good stay everything was close by, parking was always available

Friends_and_family Family

4/10

Poor

10 Jul 2026

Tamara

Do not prepay for this property until you’ve stepped foot inside. We had a reservation and went inside and the lobby was full of questionable guests that appeared as though they were living there. I don’t know for sure if this was the situation but it felt unsafe and sketchy enough that we decided to take the loss and find another hotel room in the city. Super disappointed!

8/10

Excellent

08 Jul 2026

Jordan

Hotel was great for our family, however there were some issues with noise in the hallways late at night and a person who seemed to be lost trying to get into a room with the wrong card. Security/more security patrolling the halls at night might help guests feel safer and get a better sleep. 😊

Family_with_children

10/10

Exceptional

07 Jul 2026

Yolanda

It was quiet and enjoyed our privacy

Friends

10/10

Exceptional

07 Jul 2026

baldomero

Highly recommended

Family_with_children

6/10

Pleasant

05 Jul 2026

Mellissa

Room was clean and updated. The A/C was louder than normal but kept the room cool during the hot summer days. The kids enjoyed the pool and water slide. Spacious room size.
Cons:
Other guests leaving garbage and towels in the hallway and lobby that didn’t get picked up.
Intoxicated individuals hanging out outside the hotel.
Intoxicated guests loud during quiet time/middle of the night security did come talk to them after called.
“Pool” key wouldn’t work to operate the elevator.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Andrea

When we first arrived, we noticed a number of rough looking characters in the parking lot and lobby area. The hotel is not in the nicest part of town. However, the staff are very friendly and helpful. The pool was fun for the kids with the water slide, but it is really just a kids pool, not very inviting for adults as it is all very shallow. The on-site restaurants were both convenient and tasty. The room was simple and lacked power outlets for plugging in devices, but it was clean and when the sink didn’t drain someone came to fix it quickly.

Family_with_children

8/10

Excellent

05 Jul 2026

Dan

Although the room was on the smaller side it was very clean. The pool area was lots of fun for our kids. We had a very early check-out so we did not sample the breakfast. My biggest complaint would be the air conditioning. It was a very loud window unit.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Amy

The hotel was clean, staff were kind, accommodating, and answered questions wonderfully. The hotel is next to a liquor store that got some questionable attention with a couple incidents the evening we were there that we saw through windows. Overall the location was safe as well and we’d stay again!

Family_with_children

2/10

Poor

30 Jun 2026

Rohit

Highly unorganized place, the staff seems to be chaotic and does not know their job.
Even after repeated requests they do not provide best service, the housekeeping left the door of our room opened, which we noticed in the evening when returned.
Do not recommend to any body, at least who all will be coming with family, a strict no no.
The staff does not know how to process or Cascade a given information.
Double charged me for my stay, refund still awaited.

Family_with_children

10/10

Exceptional

29 Jun 2026

Fawn

The room and bathroom was very clean. Breakfast buffet was good. I'd stay here again.

Partner

6/10

Pleasant

29 Jun 2026

Jean

Had supper there thinking we were getting the buffett, but the waiter was hard to understand, but there was only a salad bar and dessert bar. The chopped hard boiled eggs were rubbery and the potato salad was tasteless. The breakfast was okay.

At 6:00 am the alarm went off, not set by us. We could hear the music from the bar, so needless to say, our sleep was not very good and then to woken at 6:00 am.

The bathroom was tiny and the shower curtain was not doing its job due to lack of correct placement.

Partner

8/10

Excellent

25 Jun 2026

Charles

The staff was friendly and the room was clean, the only problem that I had was other guests where to rowdy at the early hours of night .

Family_with_children

6/10

Pleasant

18 Jun 2026

Shawn

Room was clean, staff were available. Rooms carry noise from other rooms and hallways more than is normal. Very disappointed with our stay.

Partner

4/10

Poor

15 Jun 2026

Suzie

Terrible experience early in the morning had a rude wakening about 6:30 someone banging our door or the door next room yelling and shouting they scared my grandson

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Farzin

The other guest were not following the rules. Loud noises after 10 pm. So crowded hallway on quiet time. People were smoking and could smell in hallways.

Family_with_children

10/10

Exceptional

14 Jun 2026

Maria Fe

I like the place it’s close to everything,staff is very friendly,but the Telivision only has local channel can’t connect to my nexflix

Friends

8/10

Excellent

09 Jun 2026

Julie

Room service can be better. Three days my room didn’t get attended to. I had to ask for someone to clean the room. Which I think wasn’t good at all.

Partner

8/10

Excellent

08 Jun 2026

Kim

Room was very clean. Updated and very quiet.

Partner

10/10

Exceptional

04 Jun 2026

Clara

The restaurant and the pool

Partner

10/10

Exceptional

02 Jun 2026

Stephanie

Room was cozy and clean. The front staff was very pleasant.

I would suggest doing something with the hot tub as it was more like a warm tub with weak jets.

overall the stay was great

Family_with_children

10/10

Exceptional

02 Jun 2026

Eric

Friendly staff

8/10

Excellent

01 Jun 2026

Aaron

Room was clean, service was good

Self

10/10

Exceptional

01 Jun 2026

Reia

Enjoyed our stay here. The room was clean. The pool was wonderful as well.
Before checking out, we had breakfast at Aaltos. Highly recommend on it.

6/10

Pleasant

30 May 2026

Michaela

The hotel itself was great! However there was a lot of foot traffic at the entrance often asking for change which made it feel less safe. The noise from the hallways was also very noticeable in the room and the door was not sealed very well leading to a lot of light spilling in. The room as overall really clean and well maintained. The room had laminate flooring which was nice as it can be cleaned a lot easier.

Business

10/10

Exceptional

28 May 2026

Johnny

Was good staff were really helpful

Partner

8/10

Excellent

25 May 2026

Anton

A good inexperienced place to stay while visiting family, close to shopping.

Partner

4/10

Poor

24 May 2026

Mitchel

This building needs to be severely updated. The pool and hot tub were honestly pretty dirty so was not impressed and wouldn’t go back

Family_with_children

8/10

Excellent

19 May 2026

Jaime

The pool was a huge hit for the kids they had a blast. The rooms I found muggy. I had booked two rooms thinking they would be adjoining but they weren’t you have to request it directly. So that wasn’t the greatest half my kids stayed in room without me lol. But there ages made it doable. Also a great locations. Would stay again

Family_with_children

8/10

Excellent

18 May 2026

Gatlin

We had a really good time as per usual. My only complaint was we never received turned down service for our room until we called the front desk and asked for it. Also our air conditioner didn't work properly they said they would send a maintenance and they never did. When I called and asked about room service for making the beds and cleaning the room etc, I was told that I had to make sure I didn't put the plastic do not disturb sign on the door knob, which I told them I already knew about. That's just common sense. But when we still didn't get our room cleaned that day, I called the front desk again and then a different person told me I had to specifically ask to have my room cleaned and they only clean the rooms based on request which is crazy. Other than that we had a really good stay.

Family_with_children

10/10

Exceptional

12 May 2026

andre

Everything was great! The backrest was fantastic. Really like the hotel. The restaurants were good

4/10

Poor

08 May 2026

Payton

the room was nice! the pool was very over crowded! the hot tub was more of a mucky bath than anything! the food was also mediocre.

Partner

10/10

Exceptional

05 May 2026

Thomas

Great place to stay will stay again

8/10

Excellent

05 May 2026

Donovan

Decent hotel. Pool was cold

8/10

Excellent

27 Apr 2026

Joleen

Decent hotel at a fair price. The staff was very helpful

Family

8/10

Excellent

27 Apr 2026

Hailey

Nice staff

8/10

Excellent

26 Apr 2026

treena

I really didn’t like the security at the elevator always asking names n room # idk I guess it was ok but Idk to b asked over n over

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Tara

Staff was really friendly. We got upgraded upon check-in and even though our flight was late, and the restaurant is normally is normally closing, the staff made sure our son was able to have some food ❤️. Pool was a lot of fun!

Family_with_children

6/10

Pleasant

20 Apr 2026

Sandra

The room was very nice and was clean. Ice machine didn’t work, no sign to direct you to working one had to check other floors. If you plan to stay book direct with person not online. There was a lot of young children due to hockey tournament and was loud and when kids settled parents started. 2 night stay about 10 hours broken sleep

Partner

4/10

Poor

19 Apr 2026

Ashley

The staff was very friendly.

Family_with_children

10/10

Exceptional

19 Apr 2026

Shannon

It was a clean hotel

6/10

Pleasant

18 Apr 2026

Lyle

Very loud with a lot of kids because of the water slides

Partner

10/10

Exceptional

18 Apr 2026

Beatrice

good

10/10

Exceptional

17 Apr 2026

Angelica

Good customer service specially Kiran.

6/10

Pleasant

16 Apr 2026

Dianne

Was only able to watch one channel on TV. And even that was cutting out.

Partner

8/10

Excellent

13 Apr 2026

George

Everything was good. Tub needs grips, spouse slipped a little. Ice maker had no ice.

6/10

Pleasant

13 Apr 2026

Wendy

Our room, towels and bedding smelled like smoke.
The TV picture quality was poor.
We kept on hearing fights outside the building and many other sketchy individuals.
The kids loved the waterslide and pool.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Craig

I being my own breakfast. Saves money and it’s made the way I like and want it made.

8/10

Excellent

12 Apr 2026

Craig

I bring my own breakfast because I like to save money and make it the way I like it.

4/10

Poor

08 Apr 2026

Tim

Pool very dirty, under stocked towels, hot tub barely worked.
Room was fine, some minor things were broken and the floor felt like we just came back from the beach. Bedding was also dirty.

Family_with_children

8/10

Excellent

04 Apr 2026

Kristi

O breakfast there

Partner

6/10

Pleasant

03 Apr 2026

Lorraine

The room cleanliness was good.
The Staff were great. The waterslide is showing its age (could use a refresh) but the kids had fun.

Family_with_children

2/10

Poor

03 Apr 2026

Warren

Room Service was bad

10/10

Exceptional

01 Apr 2026

LaDon

King Superior Suites are beautiful

4/10

Poor

31 Mar 2026

Adam

Breakfast was the only good thing in this hotel, the pool area was gross, from urine on the floor in the bathroom at the drain, to snot all over the stairs on the slide. When we asked the staff to clean it, no one came and was still there the next day. Rooms were small, paint peeling off the resurfaced bathtubs. The homeless people in the lobby and outside bothering us every time we went in and out. Overall terrible and would not go back, not as advertised and not worth the money for this site.

Family_with_children

6/10

Pleasant

31 Mar 2026

Delilah

The staff were very nice and accommodating. The lobby and hallways were a bit dirty. Food was ok.

10/10

Exceptional

30 Mar 2026

Ursula

Clean room amazing waterslide kids loved it.

Family_with_children

10/10

Exceptional

29 Mar 2026

Abdul

good

Self

8/10

Excellent

29 Mar 2026

Skyler

I did not use these services

Family_with_children

6/10

Pleasant

27 Mar 2026

Kathy

Parking is ample.. staff were friendly.. the water park was ok.. the hot tub was not working, and I was hoping to utilize that. Little disappointed in the amount you spend for a room and there’s no complimentary breakfast. Coffee is $4.25 for a small cup and if you get breakfast it is added to the “great price” of $7.99. The food is ok, the beds were comfortable, however they have the worst pillows. Big lumps of polyester which resulted in a very poor sleep. Not to mention the room was right beside the elevator. Heard every person throughout the wee hours of the morning… room 617. I was hoping for a more comfortable stay but ended waking up unrested and disappointed in the coffee and their pillows.

Family_with_children

8/10

Excellent

23 Mar 2026

Yenny

Amazing servers at the Altos restaurant! Food was delicious. Rooms were nice and clean, laminate flooring was great. Only negative would be only one mirror in the bathroom, could use one on the outside of bathroom.

10/10

Exceptional

23 Mar 2026

Thomas

Good

Self

6/10

Pleasant

22 Mar 2026

Vanessa

Hallways and floors of hotel were very dirty.
Staff were very nice, friendly, and helpful.

Family

4/10

Poor

22 Mar 2026

Haley

Hockey tournament (from what I could see) kept front desk staff busy. The time we spent in the lobby we witnessed a lot of people have issues during check in. We were told we couldn't have guests when there was nothing stated otherwise except for a sign saying no guest after 11:00 p.m. in which that wouldn't have applied to us. Based on this we would chose this location again.

Family_with_children

10/10

Exceptional

22 Mar 2026

Le'Anna

.

Partner

10/10

Exceptional

19 Mar 2026

Suzanne

Good

Self

10/10

Exceptional

16 Mar 2026

Ambrose

I didnt have a vehicle it was good

Family_with_children

8/10

Excellent

14 Mar 2026

Tyrell

It was a good experience

10/10

Exceptional

12 Mar 2026

Sheila

Vacuuming outside our room at 930 pm was a bit awkward

Partner

2/10

Poor

09 Mar 2026

Shawna

Horrible.

10/10

Exceptional

08 Mar 2026

Allen

Stay was good was expecting to use pool but was out of service due to chemical leak. Things happen no biggie. Staff, room and building was all perfect to my liking. Would book again if I ever am visiting Winnipeg in the future. <3 till next time. 5 stars.

Self

4/10

Poor

07 Mar 2026

Kayla

No access to the pool. Had to go to front desk to get access to the pool.

Family_with_children

2/10

Poor

04 Mar 2026

jean

Probably the worst hotel I've Ben to in years, the staff was great and really try but they are in a dungeon

Partner

2/10

Poor

28 Feb 2026

Shelley

The pool was dirty especially the steps going down into the water. The hot tub was not working and was also murky.

We did notify the front desk and were told they would get maintenance to look at it.

The bathroom door in the room did not shut.

I do not write reviews, however, I promised myself that I would for this stay. Our stay was not worth the amount of money I spent for our weekend get away.

Friends_and_family Family

2/10

Poor

28 Feb 2026

Autumn

Pool not that clean, hot tub didn’t work

10/10

Exceptional

25 Feb 2026

Paramjit Kaur

Clean. Very friendly staff, great service, great team

Family

8/10

Excellent

24 Feb 2026

tanya

Always a great stay

6/10

Pleasant

22 Feb 2026

Rachelle

Pool deck was never swept or mopped. There was vomit on the floor of the elevator in the morning on feb 22. Had housekeeping enter my room before checkout time to clean. They knocked, said housekeeping and let them selves in.. wouldn’t pick this hotel to stay again

10/10

Exceptional

21 Feb 2026

Stanley

Great room and stuffs are welcoming. My kids enjoying pool

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Corinne

The room was fabulous!

10/10

Exceptional

20 Feb 2026

Cheryl

Clean room, nice staff.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Ceferino

Best

10/10

Exceptional

17 Feb 2026

WIJASINHAGE

good conditions better cold & hot balance

Business Family_with_children

8/10

Excellent

16 Feb 2026

Amanda

Staff was very friendly room was clean close to a lot of shopping bar in the hotel was convenient to have a drink without having to walk to one although people in the next room were really loud yelling in the middle of the night

Leisure Partner

6/10

Pleasant

08 Feb 2026

Cheryll Ann

The room is clean, but the pool water is cold.

Leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Christa

Rooms are nicely update!

4/10

Poor

01 Feb 2026

Laurie

There was a mouse in the room on our second night. It kept us up during the night.

Partner

10/10

Exceptional

01 Feb 2026

Lindsay

Everything was great. Loved my stay!

Family

6/10

Pleasant

29 Jan 2026

Kim

There was a physical fight in the elevator between 2 people and my 10 year old daughter was almost hit, we got out of the elevator immediately (not on our floor) & the security was there...I believe they were the ones to put them in the elevator...a security guard really should've been sent in the elevator with them. Also, the reason we stayed in the hotel was due to the pool and waterslide, went to go to the pool and was told it was closed for maintenance until noon...we had to check out at 11am so we didn't get to use the pool. It is unlikely we will ever stay there again.

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

WIJASINHAGE

The hotel's welcome is positive, and the room is spacious with good ventilation, ensuring a good sleep. A minor concern is the restaurant in the hotel center, which could improve food ordering overly oily, or saucy.

Business Self

10/10

Exceptional

26 Jan 2026

Bruce

Staff wonderful, room good

10/10

Exceptional

20 Jan 2026

Shayne

Very close to Polo Park mall.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Revay

Absolutely clean rooms, staff was reallt friendly easy checkin and check outs only thing was the aaltos restaurant for dining in the staff could have been better in service

8/10

Excellent

05 Jan 2026

Xavier

Pp poo poo

6/10

Pleasant

04 Jan 2026

Kaliegh

The room was good condition but did not have a soap dispenser rather a bar of soap but no soap dish the bar of soap got stuck to the counter then I had no soap to use that was dissapointing. The hot tub was not good at all very low water and the pressure and heat was not great. Other then that everything was okay.

Leisure Partner

6/10

Pleasant

02 Jan 2026

Therese

The room was clean. The Front desk staff were friendly and helpful. The security guard was very rude while letting people into the pool area. The pool area was very dirty and run down. The pool area would benefit from a deep clean and upgraded amenities.

Leisure Family_with_children