Luxury B&B

4/10

Poor

26 May 2026

Muzayed

Having stayed at this hotel previously and enjoyed my experience, I decided to return; however, I was very disappointed with this visit.

The service I received was poor. The reception staff were rude, unhelpful, and unapproachable, appearing more interested in additional charges than guest satisfaction. Furthermore, the food lacked variety and was the same every day, with very little attention paid to the guests' needs.

Overall, this stay was a very negative experience. Consequently, I will not be returning and would not recommend this hotel to others.

Family_with_children

8/10

Excellent

21 Oct 2025

Stephen

I liked this place. My two main criticisms would be:

1. The room was quite noisy until about midnight as I think it was above a bar that was used for after show dj entertainment. That wasn't great for a sleeping small child.
2. Despite turkish cuisine being rich and flavoursome, like a lot of AI hotels, the buffet food merged into one flavour. So much so, I ate out locally. In addition, it's unusual to stay at an AI hotel for over a week and not be offered the chance for some kind of a la carte dining.

Leisure Family_with_children

8/10

Excellent

09 Oct 2025

Nuri

Staff were excellent and very helpful. Heaps to do for adults and kids, only down side was the pillows need an update

Leisure Family_with_children

10/10

Exceptional

23 Sep 2025

Sahar Zehra

Fantastic facilities the Maldives area was the best

Leisure Partner

8/10

Excellent

08 Sep 2025

Esraa

Alot of activities

Leisure Family_with_children

10/10

Exceptional

29 Aug 2025

Ozlem

Our fifth stay at Granada. Our room upgrades were amazing. Facilities are top notch. Easy access to the beach. Just fabulous.

Leisure Family

10/10

Exceptional

26 Jul 2025

Arfa

Great waterpark, good food at the buffet

4/10

Poor

25 Jul 2025

James

The food is the worst I’ve ever had in a Hotel. Was forced to eat out every night because of the terrible food

10/10

Exceptional

19 Jun 2025

Moneer

Amazing facilities and staff. Everything was over the expectation. Will repeat this experience again in the future

10/10

Exceptional

16 Jun 2025

Alessandro

I stayed here with my 10 year old daughter and it was an incredible property. My daughter enjoyed the many kid friendly activities and the pool was just amazing. I enjoyed the food and convenience of having all the amenities in one place. Great family friendly hotel.

Leisure Family

2/10

Poor

14 Jun 2025

Ali

Would not book again, not clean, food was not great at all and very inconvenient resort to move around

Leisure Family_with_children

6/10

Pleasant

02 Jun 2025

Reyaj

Average

Very nice hotel, however really dissapointed woth the food. Eveb though it was a buffet, th selection was reptative, boring and quality was very inconsistent.

The staff in there are 10/10, very friendly, helpful and humble.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Charles

Nice resort with good amenities to enjoy. Strange that there is no iron and ironing board in the room and they want you to pay for laundry service to iron your clothes.

Leisure Family

10/10

Exceptional

02 Oct 2024

Erick

Great resort

Business_and_leisure Self

8/10

Excellent

22 Sep 2024

Elyazi

I stayed at Grenada Hotel about a week ago, and overall, it was a fantastic experience. The hotel itself is perfect for families who prefer to stay indoors—everything you need is right there! It's located in a very quiet area, far from the busy bazaar and street markets, which was a nice change of pace.

The food was excellent, and the facilities were top-notch. However, the one drawback was the sheer size of the place. Getting from one side of the hotel to the other can be quite a challenge, especially if you’re traveling with a baby or someone with mobility issues. It’s surprising they don’t offer any internal transport, even though it seems like something they could easily do. The hotel need to look into this and provide a solution for sure.

Other than that, it was a great stay, and I’d recommend it, especially for those looking for a peaceful getaway.

Leisure Family_with_children

10/10

Exceptional

15 Sep 2024

Firas

Wonderful hotel

Leisure Family_with_children

6/10

Pleasant

31 Aug 2024

Zakaria Abdulrahman

There was 0 customer service. All those people that work there are seasonal people brought from the Area around it, they teach them no English so customer service is not there. Can’t complain about the what the resort offers. Everything was really good but for me customer service is #1

Leisure Family

6/10

Pleasant

30 Aug 2024

Phoi-Thi

This is not a 5 star hotel. Meals are basically in the buffet only unless you want to pay for the a la carte. Buffet was disgusting - lack of hygiene, too loud, mass crowding and poor quality of food. This place has the quality of a Cuban resort when it comes to food and I would even say the Cuban places are better. Hotel was dirty. It was a family reunion trip and all our rooms had sticky floors. Our room was across from the live show theatre. What kept us up at night was the cleaning and garbage facility below our room. It sounded like demolition was happening and explained why the stairs smelled like vomit. When we went to complain, they told us it did not exist. Tried to say it was a staff room. We took a video. When we tried to call front desk or guest services, no numbers were available. QR code led to room service menu but no number. Website stated no address found. When we told them, staff stated we were the only people to tell them. Service was horrible. Save your money and go else where. Cheap tourism at its worse. One family member got a rash from the pool. We’re pretty sure it was full of pee.

Friends_and_family Family

6/10

Pleasant

30 Aug 2024

Wafaa Cadnan Mumin

Staff quiet rude

8/10

Excellent

22 Aug 2024

Alireza

Reception was not friendly

Friends_and_family Family

8/10

Excellent

13 Aug 2024

Ahmed Faraz

Great Facilities. Rooms need an uplift though.

Leisure Family_with_children

8/10

Excellent

12 Aug 2024

Jagdish Satyanarayan

The good:
The property is huge and beautiful and kept very clean. The pools lovely and clean. Even though the property is very large, the mere size and the number of pools mean it is never overcrowded. The private beach is lovely and the facilities good there. The food selection is good though more on it in the negatives. The number of bars, means you can always find a nice place to sit and have drinks in the evening. The evening entertainment is fairly decent. The water park is not a thrill seekers paradise but it is quite good, with the highlight being the kids slides which will keep the kids busy. The spa is wonderful.

The negatives:
The staff are not really up to the mark. The service though prompt mostly, the behaviour is rude. There are a few who are nice but quite a few that are not. The food is average at best even though the variety is huge, it is mostly tasteless and repetitive.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2024

Rizaan

I like everything

Leisure Partner

6/10

Pleasant

20 Jul 2024

Parisa

Not suggesting it for travelers coming from 1st country, people don’t stay on the line at the reception, or restaurant. They stay too close to you.
Don’t go to body massage. Not good at all.
Turkish hammam was fine.
Food’s variety was great, and available everywhere and any time. But know that, cats are walking inside the restaurant freely and you will see flies on foods sometimes.
No reception phone number by the room phone. Communication was not that good and I think it’s because of language barrier.
People in Turkey barely know English. Better to travel to English speaker countries for traveling.

Leisure Family

2/10

Poor

17 Jul 2024

Emad

The hotel not clean at all even room service they don’t clean just do bed only, kids pool not clean my kids get sick after going to the pool,

Friends_and_family Family

10/10

Exceptional

04 Jul 2024

Ozlem

We absolutely loved our 4th stay at Granada. Dining options both inside and outside were amazing. Cleaniliness of the rooms was impeccable. Evening entertainment was superb. Big thank you to Granada. We will be back.

Leisure Family

10/10

Exceptional

20 Jun 2024

Husam

My kids enjoyed the water park very much and we felt safe. Services were excellent and food was great.

Leisure

8/10

Excellent

31 May 2024

Nashrin

Absolutely huge resort with loads of things to do throughout the day. An array of food choices served all day in different parts of the hotel. Lounge areas very lovely with lots options for drinks and a cute patisserie. Food park was situated in wonderland, where lots of more food options were offered everyday.

Swimming pools are beautiful, lots of kids pools with slides and daily activites for everyone.

We stayed in a standard land view room. Felt it was quite small compared to the rooms we have stayed in as a family in other hotels. Daily housekeeping staff that did our room was incredibly miserable and didnt do the job properly- didnt change the linen when it was dirty, emptied the bins but didnt put on liners on back properly, floor wasnt mopped properly and didnt do the bedding up nicely.

Overall, i wouldnt say the service her was amazing just standard. Although the staff at the front of the hotel who valeted our car for us were always lovely. Apart from that the staff generally were quiet miserable or catered to individuals or families they felt they could benefit from.

Leisure Family_with_children

4/10

Poor

23 May 2024

Matt

It wasn’t all inclusive not all restaurants not at all
People working wear so rude
Food not good
The people not doing anything before you pay them tips
They give us offer for my daughter birthday champagne and cake then charge us for champagne!!!
Bad management not recommend

Leisure Family

8/10

Excellent

24 Apr 2024

Leila

I wish they had more music and dancing

10/10

Exceptional

18 Apr 2024

T

One of the best

We enjoyed our stay so much, will definitly come back again!

Friends_and_family Family

10/10

Exceptional

01 Dec 2023

Suely

The staffs were very rude, but the hotel was nice and they have a lot of amenities.

Leisure Family

10/10

Exceptional

15 Oct 2023

Jack

Absolutely stunning, huge hotel, easy with a baby and a pram. So much to do, endless options for children.

Leisure Family_with_children

4/10

Poor

04 Oct 2023

Bahareh Ghofrani

They did not turn the lights on in the lobbies, poor air conditioning, which made it very uncomfortable to dine and lounge in the hotel. The family room with the extra room did not have a window. Our room felt very damp, dingy, and had a slight sewage smell

Leisure Family

6/10

Pleasant

28 Sep 2023

Yonathan

Not going back there

The Food was same everyday and very simple for a HOTEL in that price , The bed was uncomfortable and small 1.40m for big bed it's poor.

I was in other hotel in Antalya and for lower price i got much more, so From my experience I cannot and will not recommend this hotel unfortunately.

Friends_and_family Family

6/10

Pleasant

23 Sep 2023

Nadin

It was a nice stay

Friends_and_family Family

2/10

Poor

19 Sep 2023

raz

We left the hotel sooner because it was so dirty, didn’t even receive a refund.
The service was very bad, the food wasn’t goot at all.
We will never go back and I’ll make sure to tell all of my friends and family never go there

Leisure Family

8/10

Excellent

18 Sep 2023

Roi

Gteat hotel

It was a great vacation, amazing hotel and amazing activities.
Only one thing was bad...the temperature of the pool water, it was very cold water.

Friends_and_family Family

8/10

Excellent

10 Aug 2023

Junaid

Beautiful property. Great food. What gets annoying is that you still have to pay for so many small things and are being sold something at every corner. I expect to pay for Luxary add ons but felt annoyed when things that you expect to be included are constantly pushed down your throat at additional costs. Coming to an all inclusive resort, it would be nice to be able to relax without needing your wallet but this was not the environment here…rather felt like the opposite. U want to sit on the lazy river…make sure to buy floaties for your kids. You want to enjoy the free live entertainment, be sure to bring cash so u can play bingo between shows otherwise u will sit bored for 30 mins. Arcades/amusement parks r all additional.

Guests are constantly pushy n come with a me first attitude and unless you are willing to play that game, you constantly will be waiting at the back of lines. Been to many resorts but never have I seen such entitlement at resorts…not just once or twice but at every meal n every experience. Chairs on the resort r impossible to get because everyone is of the mindset that they will take 4 chairs by the pool for their towels to soak in the sun under. I get it’s nice to be by the pool but it starts to feel ridiculous that for every 10 seats, 2 will be in use but the other 8 will be reserved by a towel for someone who may or may not use it later.

Food at the buffet and food street was great. Staff r hit n miss. Some r great…n some can be very rude!

Leisure Family

8/10

Excellent

02 Aug 2023

Raghdah

It was amazing holiday in this hotel, the food was great, the water parks and the pools were super clean, the night shows were super amazing, you will never get bored and my children enjoyed there time to the maximum.

Otherwise, for a five star hotel the cleanliness must be improved specially the rooms and the pool bars, the room was full of dust and not totally clean and each time I order juice from the pool bar the glasses were dirty , at the main restuarant the plates, the forks and the nives werent clean most of the time.
Thank you so much for every things

Leisure Family_with_children

10/10

Exceptional

28 Jul 2023

Sameer

Amazing hotel just came back today. Best hotel ever we had on holiday

4/10

Poor

21 Jul 2023

Wahab

The food was so bad

Leisure Family_with_children

10/10

Exceptional

17 Jul 2023

Ala aldin

A lot of things to do, great for families

Leisure Family_with_children

8/10

Excellent

14 Jul 2023

Arif

The good:
Pools are excellent and fun. Dining is also excellent. So many options for food, both traditional Turkish meals and international options. We stayed in Maldives houses which are very cool with direct access to a semi private pool that’s separate from the main pool.

The bad:
If you’re traveling without kids, there’s less things to do. There’s a “night club” but it’s full of kids, even in late hours. It’s kind of weird honestly.

Also, there are lots of cats on the property. This is cute and all but they’re constantly being abused by kids whose parents simply don’t care. We found a cat who was actively bleeding from his eye and we brought this to the attention of guest relations, they laughed and brushed us off, even after complaining about it multiple times. That wasn’t cool. If you’re going to pretend to care about the cats (they put food and water for them) then you need to care about their well being as well. For this reason alone, I’m rating staff as terrible. Guest relations should not be making fun of people who are concerned about the well being of animals on the property.

Leisure Partner

10/10

Exceptional

01 Jul 2023

Mohammad

Just got back from a family vacation with two very young children. It was the first time we go on vacation and don't actually have to leave the hotel. First of all,, the staff was super helpful anf accommodating even before we arrived. The rooms are spacious and clean. Even the housekeeping staff is ready to help with whatever they can. The pools are great and there really is something to do for everyone during yhr day. The food was great as well and the food areas are very clean despite the massive amount of people around. The only negative comment I have is about the kids club. Firstly, we only felt the need to go to the kids club in the evenings because the general entertainment shows are mostly boring and other than that there's nothing else to do as a family after dinner. We thought the kids club would be a solution because the program seemed good enough but it's really terrible. The girls that work there have no business working with kids. They have terrible attitudes and they're all dressed like they're waiting to go to a night club. Other than that, the hotel is great and we'll definitely be going back

Leisure Family_with_children

2/10

Poor

21 Jun 2023

pooya

1: The AC in the room didn't work when we arrived at the room it took them 5 hours and around 1:00 am to ask us to change the room. We asked them to change our room since we were exhausted and they refused until I complained about the shower faucet which want working and just had cold water. the new rook was dirty, I took photos of moldy spots in the bathroom.

2: I had a slice of cake and there was a cherry seed inside the cake that broke my front teeth the guest relationship agent was near us and showed her my broken teeth and the seed on the plate. She called her manager and reported an incident since she witnessed that happened. After following up with them, they told me that the manager is still working on the report and the agents refused to give me a copy of the incident report. so I left the hotel already with an unpleasant experience and broken teeth and got back home

It was absolutely disaster and an unorganized hotel. We thought we would have a great time after 37 hours of flight and were looking forward to a week's vacation with my first time-traveled two kids

Leisure Family_with_children

10/10

Exceptional

19 Jun 2023

amina

the facilities and the water park

Leisure Family_with_children

10/10

Exceptional

14 Jun 2023

Haim

Very good👍

Very nice,very comfort

Friends_and_family Family

8/10

Excellent

03 Jun 2023

Mehdi

I used this hotel 2 times ago but now the hotel need renovating because most of room or the other places of hotel such as restaurants have old equipments with many crashes and need repair

2/10

Poor

03 Jun 2023

Aisha

Very very disappointed do not recommend

I booked a 5 night stay for our family of 5 very disappointing stay was expecting much more.
To start with the lobby staff are very rude I did arrive abit earlier then check in time before my stay I did email the hotel and ask if this was okay and if I could pay extra to check in early.over email they did tell me there was so need to pay extra if there is availability they would allow me to check in early.when I arrived I was told I would have to pay a extra £585 to check in at early which I thought was absolutely ridiculous for a few hour.
Then the water park was closed throughout our whole stay.
The water park was the reason I booked this hotel.
The last straw for me was when my room was not cleaned and I was told by a staff member that they could only give me clean towels as it was the end of their shift.

I would not recommend to any there are a lot cheaper hotels and I’m sure with a better service.

DO NOT WASTE YOUR MONEY LIKE I DID!

Friends_and_family Family

10/10

Exceptional

24 May 2023

yahav

very nice hotel ' alot of activities for the kids
excelent service from expedia make the vaction wonderfull

10/10

Exceptional

04 Mar 2023

Samer

Really amazing

Amazing everything was 5 stars for sure recommend

Friends_and_family Family

10/10

Exceptional

28 Dec 2022

Mohammad

We stayed in one of their Granada villa with my wife and kids. The hospitality was great and the service was amazing. Everything was on point, they stayed in touch with us through out our stay and we’re very helpful I liked how the staff were very kind with us.

Leisure Family_with_children

10/10

Exceptional

13 Oct 2022

ERLAN

All good

Family_with_children

10/10

Exceptional

03 Oct 2022

AMEER

My son fell ill, had a high temperature, severe skin rash, and pain, and they were asking me if I am a Turk or a stranger, and they did not help me, but asked me to pay a large amount in order to request a doctor for him, and his treatment.

Leisure Family_with_children

10/10

Exceptional

04 Jul 2022

Rameen

Great experience
Will add first side / small pharmacy on the premises of hotel
Rooms in front of amphitheater are very noisy at night and it is a good idea to inform the customers residing in that area of noise factor and give them the option of room change

Overall great experience and will do it again.

Leisure Family

10/10

Exceptional

10 Jun 2022

dror

-

Leisure Family

10/10

Exceptional

18 Oct 2021

Dorota H

My family really enjoyed staying in this hotel, there are things to do for all ages.

4/10

Poor

29 Jul 2021

Neven

Israel

Second time I went back to your hotel and booked the whole family because I really enjoyed the first time but I was disappointed with the service, the wait at the reception desk two hours did not give us the rooms I booked after I wanted to do went out replaced the room. There is no parking service, you have to ask them to take us from the hotel parking outside without a shed

Friends_and_family Family

2/10

Poor

22 Feb 2020

Verified traveler

It was very very busy with children and we had a fire and no fire preventions in place!! What else could be right?? Very very unprofessional

Business_and_leisure

10/10

Exceptional

26 Oct 2019

Assaf

GRANADA - The best family vacation!

In one word \"AMAZING\"! we stayed in Granada for a week on a family vacation during October 2019 and had the best vacation we could dream of. This was a special trip for us as we celebrated a family reunion of 8 families with a birthday, and to summarize we could not choose a better hotel then this! The hotel staff was very friendly, warm and welcoming. They have assisted us with any question we had and did their best to satisfy our needs during our stay. They even arranged special Karaoke room for us to celebrate the birthday and decorated the room. A big thanks is entitled to the front office manger Mr. SAKIR ILAN that was so nice and helpful, assisted with every need and the rooms and made this trip perfect! also thanks to Mr. Adnan Guest relation manager for his assistance with the birthday. Other then the perfect staff, everything else was also perfect- great food, many attractions for children (water slides, amusement park) , hotel is very luxurious modern looking with endless pools and was very clean. Rooms were also luxurious with free mini-bar and were cleaned on a daily basis. location is great - near to Belek shopping center and 30 min from Anatalya city (transfer is available by texi or rent car). In the evening you can enjoy from free shows in the hotel and the amusement park.
i would recommend this hotel to everyone, it was so perfect that i would definitely return! thank you for everything!

Family

8/10

Excellent

24 Oct 2019

Verified traveler

The property is beuatiful and well maintained. The pools and slides were very enjoyably and my girls thoroughly enjoyed them selves. Check in wasn't smooth, no first aid available unless you visit the onsite doctor who charges over a €100 just for a check up, guest relations needs to improve. The overall experience was good but not luxury 5 star.

Leisure Family

8/10

Excellent

18 Oct 2019

Bkh

The hotel was very nice and luxurious. The staff at the reception were fantastic and made our check in go smoothly and specially Celin. She was so helpful and professional. The hotel is for families, if you have a family don’t go to another hotel except this one. But if you are a couple, this hotel is not for you.

The thing as I didn’t like: the hotel was full of children and not a place for couples. The disco is full of children running around and playing.
The “adult” swimming pool had children in it and nobody said anything.
The hotel had several dj’s but none of them had good music. They all played almost the same songs every night.

Leisure Partner

8/10

Excellent

17 Oct 2019

Verified traveler

I have stayed in several 5 starts hotels in Antalya, Granada is one of the good experience I had in Anatlaya.

The Good:

the food was good (in the main restaurant) the snack bar is not that good compared to other 5 star hotels in Antalya.

Overall everything was clean rooms and facilities.

I am not sure how old this hotel but it's in very good condition, I loved the rooms/hotel decoration.

Good water park and with elevator to take up to the slides.

Good evening entertainment the arena shows and parties.

Rooms bathrooms are very clean and kept in good condition,

The Bad:

I have arrived to the hotel around 13:30 and they told me the room is not ready yet the check in @ 14:00, but it took them till 15:00 pm to get my room ready. and the receptionist wasn't friendly at all.

Some of the staff is so rude and unhelpful. I have so many examples... but here is one of them.... @ the party arena bar I asked one of the cleaning guys if there is an ashtray because I dont want to throw cigarettes on the ground he told me not my problem ask the guys at the bar, I went to the bar the lady working there was yelling at people because she is receiving so many requests.

Wonderland rooms are spacious but very tight bathroom
.
the animation team is not very interactive with guests like other 5 star hotels in the area.

the DJ needs to stop playing the same music every night.

Wonderland area could use a Bar service till 23:00.

Leisure Partner

10/10

Exceptional

06 Oct 2019

Ahmad

an excellent place we enjoyed a lot, the hotel is clean and the staff are very friendly

Leisure Friends

8/10

Excellent

24 Sep 2019

Sameer

The stay was overall very good.it might be the best place for kids and families.the pools the sliders the games and activities were all amazing.the food was dilicious and diverse.the only drawback was the room cleaning even though they made a good job in the first three days,in the fourth day we left the room twice in the morning and the dinner and lift them the notice light but no one did the job of cleaning.
I call the desc and inform them about the problem later on the day and their answer was \"so what is the problem\" and finally they they will write a report about the problem.

Family

8/10

Excellent

23 Sep 2019

Verified traveler

I liked Foods, staff, and rooms. what I didn't like cleaning the rooms. It took to long to open the safe box or room door which got locked in by accident.

Friends_and_family Friends

10/10

Exceptional

12 Sep 2019

Nada

Clean new and enjoyable

Professional staff. Very clean. Very kind in terms of food. U can find food almost 24hrs/24. My kids enjoyed theAqua park and Luna park and all the pools present in the resort. They had many shows at night but for me that was the only point that needs to be enhanced a little bit.
I also suggest that they make a small welcome presentations to tourists on food preservation so that people don't throw food.
Thank you for the great vacation we had at your premises!

Family

10/10

Exceptional

06 Sep 2019

Verified traveler

Perfect resort. Everything was super. We enjoyed our vacation

Leisure Friends

10/10

Exceptional

05 Sep 2019

Verified traveler

i loved everything in this hotel
it looks like a palace
the hotel is very clean
food is very delicious and it never stops
the pool is amazing and the staff is very helpful

6/10

Pleasant

04 Sep 2019

Verified traveler

Very unfriendly and rude and unhelpful staff

Very unfriendly staff very rude and unhelpful. For an international place and 5* hotel to have unfriendly and unhelpful staff was a big disappointment and they cannot speak or understand English. Very bad

Family

10/10

Exceptional

04 Sep 2019

Zahraa

Super wow

Wooow wooow, amazing hotel.

Family

10/10

Exceptional

03 Sep 2019

Azaria

Mr.

All , All Excellent

Family

2/10

Poor

29 Aug 2019

john

Horrible

One of the worse hotels in turkey

Family

10/10

Exceptional

28 Aug 2019

Debi

Best vacation ever

The best vacation ever!!!!!! The service is perfect, the food is tasty and delicious. The crew making everything for you to be pleased. Perfect hotel

Family

8/10

Excellent

26 Aug 2019

Nofar

The hotel was very good, the pool is perfect, the food was good. Next time I will take hotel in Lara because Belek is far ( a one hour in car) from the shopping area.

Family

10/10

Exceptional

18 Aug 2019

Verified traveler

A luxurious friendly Resort with lot of activities and good food

Leisure Family_with_children

2/10

Poor

15 Aug 2019

Ibrahimabughana

Bad room, we booked a room for 2 adults and 2 kids. We took a room with only one bed that was not enough for our number.
To change the room they took us $ 400, the staff at reception always try to use you financially or blackmail you

Leisure Family_with_children

10/10

Exceptional

14 Aug 2019

Verified traveler

It was perfect and wanderfull vacation and and unforgettable

Friends_and_family Family_with_children

10/10

Exceptional

02 Aug 2019

Verified traveler

Every thing work good all people are good and respectable

Leisure Family

10/10

Exceptional

28 Jul 2019

Mahmoud

Great Hotel for All Family members

The Hotel is huge and suitable for all ages, during the day all family members can play in the aquapark and at night their is a show then party, What I really like is the Geast Relation Department they are very active and not only listening to the guests but taking action immediately

Family

10/10

Exceptional

13 Jul 2019

amir

Imazing hotel

Exelant,imazing.....great holiday

Partner

10/10

Exceptional

28 Jun 2019

IMRAN

Imran osman

It was amazing, will always go back there

Family

6/10

Pleasant

24 Jun 2019

Verified traveler

Swimming pool was very good , Aqua park are nice ,kids facilities are perfect
Wifi was very bad not cover all area , food restaurants is the same for one week stay , far from beach

Leisure Family_with_children

10/10

Exceptional

18 Jun 2019

(khaled

A great place very beautiful facilities, Clean place, delicious food,Friendly staff .Swimming pool is amazing .The waiters work excellently ,The rooms are very nice and comfortable I would recommend to vist this hotel

Leisure Family

10/10

Exceptional

16 Jun 2019

Muhammad

A superb place to stay at!

Family

10/10

Exceptional

12 Jun 2019

Amane

Everything was great only we wanted to leave gave us a room for the disabled even though I paid 70 $

Family

10/10

Exceptional

11 Jun 2019

Hanan

Super hotel

Fabelhaft
Super Luxushotel
Thank you

Partner

10/10

Exceptional

26 May 2019

Dudu

Very good

Good

Family

10/10

Exceptional

25 May 2019

Ehsan

It was amazing,its cleaning there,and there nice service,but only one thing that i dont like it,the mini bars room,they fill it just once
All othere things wonderful

Family

10/10

Exceptional

20 May 2019

Verified traveler

Very nice resort. friendly and helpful staff. We stayed there for our anniversary and guest relations (Shima) helped us greatly to have a special and memorable night. Granada is huge resort and there is a lot of activities, show, parties and ... every day. I really enjoyed my stay there. Definitely worth it $$$ ;)

Friends_and_family Family_with_children

10/10

Exceptional

17 May 2019

Verified traveler

Every thing was unique the pool the food the friendliness

Leisure Family_with_children

10/10

Exceptional

14 May 2019

Mohanad

Very kind staff, very clean and great food.
Great sun and pool and best spa

Leisure Partner

4/10

Poor

05 May 2019

Majid

The hotel is excellent it terms of building, pools, bars and rooms.

However, it is one of the worse when it comes to staff attitude. The food was identical everyday, we had to go out 4 times out to eat as we couldn't stand it anymore.

The air conditioning wasn't working in the bedrooms, it was awful as we couldn't sleep. We had no windows in our rooms, only french doors which we couldn't open them at night for security and safety reasons as we were in the ground floor

Leisure Family

2/10

Poor

13 Apr 2019

Al

Not a five star hotel and the staff are not friendly

Friends_and_family Family

8/10

Excellent

09 Nov 2018

Marwan

Wonderful

Thank you for every thinklg
Its was amazing family trip

Family

8/10

Excellent

27 Aug 2018

Verified traveler

Very nice hotel, great facilities.
Same food at dinner , needs more variety.

10/10

Exceptional

27 Aug 2018

Atef

Best of 5 in Middle East
6 star

Family

10/10

Exceptional

04 Aug 2018

ZIAD

Very good hotel for family

Service at eating room was nit good.
They didnt help to find free table at dinner.

Family

6/10

Pleasant

06 Jun 2018

amer

Hotel staff

I made areservtion for double room with child .
At the hotel they told that we dont have double room .
They gave me asingle that ot was verry small for my family
I asked to cancel my reservation but the refused .