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8.8/10Excellent353 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location9.2/10 9.2
Neighborhood9.6/10 9.6
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Dales Country House Hotel
Set within landscaped gardens bordering the National Trust's Sheringham Park, this Grade II listed Victorian country house offers a tranquil Norfolk retreat. The hotel provides a traditional setting with original features, including an oak staircase and fireplaces, creating a classic atmosphere.
Guests can dine at the on-site Upchers Restaurant, which serves breakfast, lunch, and dinner, or enjoy afternoon tea in the bar and lounge. The property features a library, an outdoor terrace, and gardens for relaxation.
Accommodation options include classic, superior, and deluxe rooms, with some featuring four-poster beds, private balconies, or spa baths. All rooms provide en-suite bathrooms, Wi-Fi, and tea and coffee making facilities. The hotel is located 1. 6 miles from the town of Sheringham and provides direct access to the surrounding parkland.
Nearby points of interest include the North Norfolk Railway (1. 17 miles) and Sheringham Beach (2. 4 km). On-site parking, including an electric car charging station, is available.
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With a stay at Dales Country House in Sheringham, you'll be near the beach, just steps from Sheringham Park and a 2-minute drive from Norfolk Coast. This hotel is 1.4 mi (2.2 km) from North Norfolk Railway Sheringham Station and 1.5 mi (2.4 km) from The Reef Leisure Centre.
Make yourself at home in one of the 21 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
Children not allowed
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 15 years old and younger are not permitted at this property.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
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Minimal age
18
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Optional fees
- Fee for English breakfast: approximately GBP 16.95 per person
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 90.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Sheringham Park
0.1 km / 0.1 mi
Norfolk Coast
1.8 km / 1.1 mi
The Reef Leisure Centre
2.1 km / 1.3 mi
North Norfolk Railway Sheringham Station
2.2 km / 1.4 mi
Sheringham Little Theatre
2.4 km / 1.5 mi
Sheringham Beach
2.6 km / 1.6 mi
Fishermen's Heritage Centre
2.6 km / 1.6 mi
Peter Coke Shell Gallery
2.6 km / 1.6 mi
Chestnut Farm
2.7 km / 1.7 mi
Priory Maze & Gardens
3.1 km / 1.9 mi
Beeston Hill
3.7 km / 2.3 mi
Muckleburgh Collection
5.4 km / 3.4 mi
North Norfolk Railway Holt Station
6.6 km / 4.1 mi
Felbrigg Hall
7.3 km / 4.5 mi
Cromer Beach
8.5 km / 5.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 21
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Laundry service
- Bellboy service
- Fireplace
- Lift access
- Garden
Show 10 more facilities & services
- Concierge
- Newspapers
- Clothes dryer
- Library
- Bar
- Restaurant
- Conference room
- Meeting room
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
TWIN SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
DOUBLE CLASSIC DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
Double or Twin SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
DOUBLE SINGLE USE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
Double or Twin CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDales Country House Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Dales Country House Hotel
100
reviews shown
Mark
Lovely hotel in a great location. Staff very friendly. Lots of parking and nice garden to chill with drinks.
Very nice breakfast.
Very nice breakfast.
Islä
Lovely welcome from reception! Very helpful. Clean room, comfy bed though pillow too soft for me.
Great it also had a lift to use instead of the stairs.
Close to Sheringham which was perfect for us.
Breakfast was nice although hash brown wasnt so good looked green/grey.
Great it also had a lift to use instead of the stairs.
Close to Sheringham which was perfect for us.
Breakfast was nice although hash brown wasnt so good looked green/grey.
David
Great hotel, very quiet, staff very helpful, brilliant comfortable bed best I've ever slept in.Would go back again.
Ian
Friendly and helpful staff. Loved the breakfast with freshly made scrambled eggs.
Our evening meal was delicious and again the staff were very efficient.
I happily recommend this hotel
Our evening meal was delicious and again the staff were very efficient.
I happily recommend this hotel
Sally
We managed to get a last minute room at the dales as we had been let down else where. So glad we did…gorgeous building and location, friendly helpful staff and clean room with everything we needed and a comfy bed and amazing shower.
We will definitely be back and will stay longer next time!
We will definitely be back and will stay longer next time!
Kieran
Great stay! Was only there a single night
Chris
One of the best hotels I have stayed at. Service levels are excellent. Warm friendly welcome on arrival. Food in the restaurant is next level! Will 100% be coming back again.
Sarah
We booked this hotel for a family celebration! The staff went above and beyond, decorating the table, accommodating complex dietary needs, making sure everything was perfect in our rooms. Rooms were clean and well furnished, modern bathroom. Would love to return and experience the gardens in the summer
Michael
All excellent.
Ann
Could not fault the hotel - lovely friendly staff, beautiful room and surroundings. The food was amazing, would definitely come back.
Andrew
Lovely country house in north Norfolk. Beautiful grounds and nice room
Staff were excellent and very helpful
Great new fluffy towels and lovely bathroom with a great shower
Staff were excellent and very helpful
Great new fluffy towels and lovely bathroom with a great shower
Tracey
We stayed here 4 years ago and still love it. The reception staff were great, we asked for a room with a bath and were accommodated. The room was large & well equipped, bed was huge and comfortable. The towels have improved greatly since our last visit, large & soft.
We ate in the restaurant on our first night and although the menu is small the food was hot and tasty. Maisey was a great host.
One of the greatest assets of this hotel is its location right next to Sheringham Park, access is easy and we spent a lovely hour walking one of the paths. The grounds in general are lovely.
Breakfast has improved since our last visit too. Great continental buffet, the fruit salad was one of the best I’ve had. The cooked breakfast was hot & delicious. Again service by Maisey was great.
We will gladly return!
We ate in the restaurant on our first night and although the menu is small the food was hot and tasty. Maisey was a great host.
One of the greatest assets of this hotel is its location right next to Sheringham Park, access is easy and we spent a lovely hour walking one of the paths. The grounds in general are lovely.
Breakfast has improved since our last visit too. Great continental buffet, the fruit salad was one of the best I’ve had. The cooked breakfast was hot & delicious. Again service by Maisey was great.
We will gladly return!
Michael
The Staff are excellent, the location perfect, the rooms are characterful and the food not bad. We'll be returning
Mick
Lovely Hotel , the Staff , Food and accommodation were absolutely wonderful
Sylvia
the room was clean the staff very friendly courteous and helpful as it was our diamond wedding anniversary they went out of there way to make it enjoyable for us
Jamie
The staff were very welcoming and friendly.
JOHN
All good
Karen
Fantastic stay
Emma
Room and common areas could do with a good clean
Gary
Apart from a fantastic property the staff were fantastic. The evening meal was outstanding. Eager to try their other two locations nearby on future trips
Graeme
Great food, rooms good.
John
Good food choices and good service by lovely staff.
Jennifer
The room was exceptionally spacious and full of character. Many hotels are a bit soulless but this is far from the case here. The staff were professional, friendly and always with a smile. I've seen a few reviews have commented on 'hidden charges' - breakfast isn't included but this is clear from the very start and there's no pressure to eat here in the morning. If you do, however, the food is excellent (we had dinner) and reasonably priced. I would definitely recommend this hotel.
David
Anniversary present
Our overnight stay was an anniversary gift from our 3 sons, along with dinner on the Steam Train from Sheringham to Holt. Disabled access and nearby car parking were very useful and breakfast was excellent. Staff were helpful and the location was peaceful with beautiful grounds.
peggy
excellent stay - very dog friendly and very friendly and welcoming staff
Daniel
Great staff, lovely food and a fantastic room.
Peter
Very good stay, one let down was we ordered a coffee in the bar, but never got it! We later noticed we were charged for it, must have been a staff mix up!
That said, staff were great.
Lovely place, easy to access Sheringham Park which provdes a wondedful walk.
That said, staff were great.
Lovely place, easy to access Sheringham Park which provdes a wondedful walk.
John
Nice setting hotel next to National Trust. Clean rooms, if a little dated .Friendly and attentive staff ++
Ian
Hidden Gem in Upper Sheringham
We booked a long bank holiday weekend at the very last minute and were not disappointed. Very tranquil location so the town isn't really walkable unless you are super fit although only minutes from town in a car. But the hotel more than made up for that. Very traditional which made you feel like you were stepping back in time. The staff were all super friendly and made us feel very welcome. We couldn't fault the room. Very comfortable Super kingsize bed in quite a large room, which also had a fabulous bathroom. We only had breakfast one morning but they had a great selection of hot and cold options. We didn't eat in the restaurant as we were out exploring but the meals we saw others enjoying looked amazing. If we are ever in that neck of the woods again, we would most certainly stay here again.
Janet
Very comfortable and friendly.
Food excellent, service good and lovely surroundings.
Very accessible to all we needed to do and visit.
.
Food excellent, service good and lovely surroundings.
Very accessible to all we needed to do and visit.
.
Stuart
Lovely old fashioned dog friendly hotel, ideally located for the North Norfolk coast. Proper key for the room door, nice kettle in the room rather than a coffee machine.
John
Beautiful location, lovely old house. The only downside our room which was like a sauna. This was due to a water pipe running the length of the room and very hot. Not ideal on a hot August night.
Jan
Staff very professional and friendly.
Colette Mary
The hotel was lovely with such helpful and caring staff
Victoria
Really lovely hotel and good value for money. The beds are really big and comfortable. Free toiletries in the room. Kettle with tea, coffee, hot chocolate, biscuits. The rooms were big. We had a ground floor superior room and it had a little terrace outside with patio doors and a chair and table. The grounds of the hotel are so lovely and beautiful. It is a 5 minute drive from Sheringham and was the perfect base for a Norfolk trip.
Adele
Super friendly, helpful staff who made us feel very welcome. Beautiful location. Dog friendly and convenient for walks from the hotel with access to Sheringham Park. The food was excellent, but not always consistent - I had sea bass on one day which was so delicious (and as described in the menu) that I decided to have it again on my last night, but it was no where near as good - missing the chives in the mash, the dill sauce on the fish and not served with peas all as described in the menu. I’m guessing it was a different chef on duty.
I was disappointed with a mix up/misunderstanding about my room - but I think that was because of Expedia, not the fault of the hotel. And the hotel did try to resolve it.
I will definitely return and will know which room to request next time!
I was disappointed with a mix up/misunderstanding about my room - but I think that was because of Expedia, not the fault of the hotel. And the hotel did try to resolve it.
I will definitely return and will know which room to request next time!
Steve
Our room was located (room12) within the attic. As a consequence the room was unbearably hot. Despite using 2 cooling fans for the whole duration of our stay we couldn’t cool the room sufficiently to feel comfortable and struggled to sleep.
Hazel
A welcoming, friendly hotel with character. Beautiful surroundings, a regular visit by a muntjac deer. We had a view of the sea from our bedroom. The food was excellent and the atmosphere was relaxing.
John
Fantastic hotel
Amazing holiday
Christine
Outstanding
The hotel is a beautiful listed building but with all up to date facilities, exceptionally clean and furnished beautifully with lovely grounds and the food was superb we will be staying again!
Denise
Super friendly staff, lovely friendly place with a great garden
Stuart
A lovely old house in expansive parkland. Good food with great staff throughout. I can see why many guests return time and time again, very relaxing.
A few issues do need addressing though:
The old lift needs caution notices warning of the sudden stopping at floor levels. This could cause injury to joints/spine etc.
We only had one half used toilet roll in the bathroom.
No kettle/cups/tea and coffee in bedroom.
One point which disappointed us in particular was we were charged 80p for a splash of soda water in my wife’s glass of wine. This was not a spritzer it was a splash.
A few issues do need addressing though:
The old lift needs caution notices warning of the sudden stopping at floor levels. This could cause injury to joints/spine etc.
We only had one half used toilet roll in the bathroom.
No kettle/cups/tea and coffee in bedroom.
One point which disappointed us in particular was we were charged 80p for a splash of soda water in my wife’s glass of wine. This was not a spritzer it was a splash.
David
An excellent stay
The owners should be proud of all the staff who were helpful,friendly,courteous at all times ,respectful of my mobility issues. .excellent food,including the gluten free .relaxing garden,shady even in the heat wave.
Nick
Really lovely and welcoming stay. Location is fantastic - on the border of Sherringham Park. Staff were fantastic
Roger
On the second floor it was extremely hot and the ynits there could not cope
Neil
This lovely big house had character and was nestled in a tiny little village with an amazing national trust park next to it. You coukd walk from the garden into the park. Also good for walking to seaside (Sheringham), about 1.5 miles and also to train station (about the same). The staff were very friendly and helpful and had the knowledge of the local area.
Gillian
The property was in a lovely location. The staff were very friendly and welcoming.
I do feel the price of an overnight stay should include breakfast as I find £14.95 per person a bit high
I do feel the price of an overnight stay should include breakfast as I find £14.95 per person a bit high
Susan
Overall good, but could be better.
Lovely property. Nice room, couple of problems with housekeeping. Had to ask for toiletries and toilet roll. Next day room not cleaned when we returned late afternoon. Breakfast good but at extra cost. Overall good but could be better for the price.
michael
Very friendly staff, with good food.
JULIE
Amazing views. Polite and friendly staff. Great location for travelling the area. Room well equipped with the essentials and newly decorated. Lovely stay. Would recommend.
Ashok
Excellent service
Julie
It was lovely to finish off the week at the Dales hotel. The food and service were excellent.
Martin
The room was big and the grounds to hotel were nice and staff were very helpful would stay again
Hayley
Fantastic Peaceful Charming Hotel
Stunning peaceful location, with beautiful traditional country house rooms and friendly staff. Food amazing as always.
Shirley
Very enjoyable stay
Dan
Good food, staff
David
Lovely Place, Highly Recommended
Fantastic stay at the Dales Country House.
Staff were extremely attentive.
Rooms and communal areas were spotless.
Dinner menu was extensive and food was cooked to perfection
Staff were extremely attentive.
Rooms and communal areas were spotless.
Dinner menu was extensive and food was cooked to perfection
Guy
Detail of history on the Dales house provided prominently in reception.
Ian
Escape to the sea
We had a wonderful time. Lovely friendly people, good food and comfortable. Very clean.
Verified traveler
The Dales
Nice stay, great location and very good room.
Lacked a few things to make it outstanding
Lacked a few things to make it outstanding
Lynn
Old world charm. Modern bathroom. Friendly and helpful staff. Walkable grounds.
Mary
Beautiful building. Very friendly welcome.
Ian
A touch of luxury
Great location in quiet countryside, I had a sea view, hotel felt luxurious, food was good, breakfast very good, staff helpfull and polite, would recommend this hotel to single travellers or couples.
John
Not good enough
Laundry had failed to obliterate bottom sheet stains on the first night. After complaint sheet was replaced with a single just covering top of mattress . It rumpled and caused discomfort but was not replaced for third night. The only compensation offered was two free breakfast costing £30 final morning. The room was advertised as de luxe and cost £230 a night.
Katharine
Had a beautiful big room at front of property, with lovely view and a bath!
Peter
We were looking for a quiet, comfortable spot for a few days to unwind. The Dales fit the bill perfectly. The location is such that whilst the hotel is in the heart of the countryside, it is also close to many Norfolk attractions and holiday spots. The staff were professional, attentive and personable. For us, there was everything to like about this hotel.
Robert
Great hotel, made better by the staff
Lovely hotel near the North Norfolk coast. Great room, good bar and restaurant, and very friendly and hard working staff. Would return without hesitation, which says it all…
Peter
just a lovely atmosphere
Trevor
Vicinity to Sheringham park great.poor experience with breakfast on first morning (cold) resorting to us eating out rest of holiday
Alan
Staff were so friendly and helpful.
Dylan
Country hotel with charm and comfort.
Quiet location in beautiful countryside with far reaching views. Friendly welcoming reception upon arrival and were given a very nice well appointed room that met our needs. First class restaurant with choice of house specials and A la Cart all perfectly cooked and presented. Hotel perfectly located for access to local attractions. Would highly recommend for a relaxing stay.
Julie
Great service, lovely food and friendly staff.
Nice walk from the hotel to National Trust park and to the beach.
Nice walk from the hotel to National Trust park and to the beach.
Rachael
Lovely old hotel decor great throughout property.
Staff lovely and nice breakfast but shame it’s not free with room.
Great location for Sheringham and Cromer.
Staff lovely and nice breakfast but shame it’s not free with room.
Great location for Sheringham and Cromer.
Chris
Solid 4+ stars. Lovely place to stay.
Lovely location, great, attentive staff. Very friendly. Would recommend.
Verified traveler
Great location
This hotel could be absolutely lovely. It's in a great location, with beautiful gardens, easy access to Sheringham Country Park/the coastal paths and welcoming staff. Unfortunately, the very uncomfortable bed and dated room/en-suite, along with the dead flowers left on the dining tables all weekend, really let it down. Otherwise, I would very happily return.
Pauline
All round enjoyable stay.
Jackie
Worth the money - lovely staff - beautiful garden
Kemal
Clean and characterful hotel with nice grounds. A period property so don't expect aircon, decent WiFi etc. Friendly, accommodating and professional staff.
Verified traveler
Awful , one to avoid
Helen
Relaxing Country Hotel
We were made very welcome at this beautiful country hotel by wonderful friendly staff. Our room was clean, comfortable and had direct access to the beautiful gardens, via a patio door, which was ideal, as we took our dog with us. The gardens border Sheringham Country Park. The food was amazing and well presented. We were able to eat in several areas of the hotel and our needs were always accommodated. My elderly mother, my beloved dog and I were patiently catered for by a wonderful team of staff and we were very grateful. This made our stay such a happy, memorable one. We will definitely return to this wonderful hotel and recommend to others seeking a peaceful country retreat, just outside Sheringham and so convenient for touring North Norfolk and all it has to offer. Fabulous!
Katharine
I stayed a while back and it seemed tired, in many ways. It felt much improved, my ( dog) room had been refurbished in the shower room. The staff were more on the ball and the outside seemed better kept. The chef likes to cram lots on a plate, the lobster, salad and fries were literally heaped up, less is more, or put fries separately, but tasted good.
Diane
Beautiful building, comfortable beds , good facilities. Excellent breakfasts, and good dinner menu. Hotel set in lovely gardens and grounds.
Excellent attentive and helpful staff.
Excellent attentive and helpful staff.
Christine
The hotel is quiet and surrounded by trees and fields. Walking or cycling would be quite hazardous as there are no footpaths and the roads are narrow. It is also necessary to have some transport if you are planning on looking at the nearby villages and towns as the property is not on a main bus route.
Having said that the hotel booked a reliable taxi for me on Friday evening, which turned up on time for both getting to West Runcton and back.
Having said that the hotel booked a reliable taxi for me on Friday evening, which turned up on time for both getting to West Runcton and back.
June
Fantastic quality
The hotel was amazing start to finish. Beautiful setting, clean and comfortable rooms. The food was great and the staff could not do enough for us. We will be going back again soon. Don't miss out on this great hotel.
Brian
Lovely stay - will certainly go back
D
Weekend stay
Although the bar meals were cooked and served very quickly, the first was slightly over cooked and the second could have been cooked a little more as not piping hot. Staff were friendly and attentive - overall a good weekend and I'd consider returning.
Robert
Nice location
One night stay. Room large & comfortable. Comfortable bed. Doors to adjacent rooms too close together though, & can hear adjacent room’s plumbing , so if you’re next to an early riser you won’t get a lie in.
Glenda
Nights break.
Country House in beautiful surroundings only a mile from the sea. We stayed on the ground floor and as we have a very old dog that suited us perfectly. Furnishings are rather dated and outside on the patio small dead xmas trees were not removed and broken flagstones, maintenance probably needs sorting very large tree had fell and not been removed despite looking as though it had been there of an age. Our room was large but on entering I noticed a very large spider in the corner of the ceiling with its prey and cobwebs so had been there awhile. The toilet was disgusting and appeared not to have been cleaned with at least three dark hairs around the lid called Reception and they offered to change our room but these standards were really not acceptable for the price of one nights stay.
Paul
The hotel was lovely and the staff was very helpful
John
Looking a bit tired now. The lift is reliable but the jolt on arriving to the desired floor is not a good sign. My parachute training was helpful in resisting the shock.
glynn
Beautiful hotel, friendly, helpful staff, amazing food and gorgeous walks. Beach only a mile, or so, away.
Tracey
Birthday weekend break
We loved the hotel and the room was amazing with a four poster bed and balcony over looking the gardens which was beautiful. The staff are so friendly and helpful. We had complimentary coffee and biscuits once we had checked in, the weather was amazing so we had this in the garden area. The location was great just a couple of minutes walk through the garden and we were in Sheringham Park.
I do feel that at the price charged per night breakfast should be included but that is the only negative thing. I would stay again though as it really was a wonderful place for a weekend away.
I do feel that at the price charged per night breakfast should be included but that is the only negative thing. I would stay again though as it really was a wonderful place for a weekend away.
Margaret
The fabric of the hotel is gorgeous and the grounds are stunning.
Our biggest disappointment was breakfast. We had a full English and the bacon was awful. It was over cooked and had then kept in a warming drawer for too long. The result was cardboard that we couldn’t eat. Also the white toast was so dry that it was like a crisp. So disappointing as we always look forward to breakfast when we’re away for the weekend.
Our biggest disappointment was breakfast. We had a full English and the bacon was awful. It was over cooked and had then kept in a warming drawer for too long. The result was cardboard that we couldn’t eat. Also the white toast was so dry that it was like a crisp. So disappointing as we always look forward to breakfast when we’re away for the weekend.
Hayley
Fantastic hotel
Fantastic hotel, food and service once again
SH
Peaceful stay with pleasant surroundings
It is a very nice small hotel with a personal feel to it. Great staff and in a good location for walking and peace and quiet. The food was very good indeed and a good selection of drinks too. Would definitely return.
Andrew
Terrible service. Massively inflexible.
Joe
The only issue was bright lights In the garden all night shining through the curtains. Made it difficult for light sleepers.
David
Lovely rural setting.
Peter
Friendly and helpful No problems encountered
Rachel
Staff were very friendly and helpful. Our evening meal in the restaurant was superb!
Location & surroundings
Dales Country House Hotel
Lodge Hill, Sheringham, United Kingdom
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Dales Country House Hotel
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