Name: Hôtel Inn Design Poitiers
Address: 182 Avenue Du 8 Mai 1945, 182, Poitiers, 86000, FR

10/10

Exceptional

15 Jun 2026

Simon

Well located for a stop off. Head over the main road opposite for a cool and trendy craft beer Keller then a pizza on parade of shops. Room basic but only slept in it, lots of hot water a good buffet breakfast before we were out at 8:30. Very helpful and friendly staff.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Barry

Parking was free and just outside the hotel, breakfast was continental and ok. Staff were very good and the room was clean and tidy.

Partner

10/10

Exceptional

31 Oct 2025

Tomi-Petter

The staff at this hotel is simply excellent; friendly and exceptionally customer focused - a true eye-opener of what is possible in a service industry.

Partner

8/10

Excellent

05 Oct 2025

Stephen

Convenience stop off in a familiar area close to restaurants

Partner

6/10

Pleasant

29 Sep 2025

Deborah

This hotel is very convenient for a night on the road. It is very tired though and needs some money spending on it. It was very clean. The staff were lovely especially Contin ( I hope I gave spelt his name correctly) on reception. We were in a room with noisy neighbours and he did not hesitate to offer us another room. Had a good nights sleep.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Jorge

Nice!

8/10

Excellent

10 Sep 2025

Steven

Good stop over for one night , pleasant and friendly staff .

Leisure Pet

2/10

Poor

31 Jul 2025

Dunstan R.

The staff at the property were nice and friendly, which made check-in a pleasant experience. However, the room itself was a major letdown. The bed was full of hair, which was extremely off-putting and suggested the sheets hadn’t been properly changed. The bathroom wasn’t much better: there was visible mould around the shower, making it feel unhygienic and neglected. Overall, despite the warm welcome from the staff, the lack of basic cleanliness and hygiene made for a very uncomfortable stay.
It was so bad, we decided not to stay.

Friends_and_family Family

2/10

Poor

19 Jul 2025

Lynne

Appalling

The hotel booking changed up the dates I needed and through no fault of my own I have been refused a refund.
The whole service has been a disgrace

Partner

2/10

Poor

28 Apr 2025

David

The number on the night entry door is for someone in Paris.
I was not given the code which opens the door and spent 40 minutes trying to get in.
Eventually I was given a number to call when the man I was speaking to realised I was in Poitiers.
I must add that the shower was broken. It worked but there was nowhere to hang it up.

Leisure Self

6/10

Pleasant

27 Apr 2025

Dianne

Not overly welcoming.

I emailed twice to ask about security in the parking area and was ignored.
Also was hoping to eat in the restaurant but it was closed on weekends so had to trek out in the rain.
As it was, the fully packed car was right outside our ground floor window so was fine.
Check in girl was cheerful and helpful Checked out with a rather bored looking young man.

Partner

8/10

Excellent

20 Jan 2025

Yvonne

It was a comfortable stay

Partner

8/10

Excellent

15 Dec 2024

Roy

Basic budget hotel

A basic budget hotel in an industrial area - it was ok for what I needed. Staff were efficient and friendly

Self

10/10

Exceptional

06 Dec 2024

Jo

Our stay was fine..

Partner

10/10

Exceptional

12 Oct 2024

Janusz

All good, apart from the pillows stinking of old sweat - just a suggestion to have the inserts washed as well from time to time.

Partner

8/10

Excellent

08 Sep 2024

philip

Coffee and tea in the room

Leisure

8/10

Excellent

01 Aug 2024

Gavin

Right, firstly I used this as a stop off heading to Spain from the UK. I was a solo traveller with a dog.
I arrived ams tje receptionist was brilliant. My GCSE French failed me and she spoke perfect English with a smile. The dog was welcomed with open arms. The view is nothing to write home about but the bed is comfy and the staff are really lovely. For fifty euros you can’t argue.

Leisure Self

2/10

Poor

31 Jul 2024

Verified traveler

Disappointing...

If the temperature in the room and absence of insects is important for you, please choose different place. Here they do not have air-conditioner in the room (absolutely terrible in hot days - the room feels as an oven), but have insects in the bed.

Self

10/10

Exceptional

06 Jul 2024

Andrew

I found the staff very helpful and very polite and friendly, especially the Manageress and staff front of house. I would also like to mention that Maria Alexandra was very kind and nothing was too much for her to do anything to make our stay comfortable. The choice of breakfast was amazing such a wide range of tastes for everyone.

Leisure

8/10

Excellent

20 Jun 2024

Paul

Nice friendly hotel, near the main A10 motorway. Good parking and good inexpensive food. We will be back!

Leisure Partner

10/10

Exceptional

01 Jun 2024

Jo

Friendly, helpful, clean

Second stay here where the staff are very friendly and helpful, the breakfast (additional charge) is filling and one can get beer (limited choice). It's well placed and easy to find. We will be staying again.

Partner

8/10

Excellent

07 Apr 2024

Erika

Great staff

Staff were very very friendly and accommodating

Partner

10/10

Exceptional

12 Mar 2024

Sandra

Excellent staff food & accompdation. Limited dog walking

Leisure Pet

10/10

Exceptional

06 Mar 2024

Simon

Great service

The lady on reception is amazing

Business

2/10

Poor

17 Sep 2023

Shirlee

⚠️WARNING ⚠️!!!!!!!

We knew we would be arriving late so just wanted somewere reasonably priced, clean & to put our head down. Our room was on the 2nd floor and there was no lift (we had lots of luggage). Receptionist offered us a room on the ground floor which we accepted as was 9.30pm and we were both tired. Upon arrival to the room... it could only be described as Drab dark small and smelt off mould. Curtains not hung properly.The kettle was full of mount which stank. We asked for a different kettle in which the recptionist kindly got for us along with an extra pillow. We ended up sleeping with a sheet over us as the duvet was non existent. We both couldnt wait to leave the next morning. We ended up with bed bug bites. Poor drainage from shower. Our whole floor was soaking. It's a far cry from 3 stars. I'd say it's motel standard. At £60 it was over priced!!! Wont be back. Wouldnt recommend.

Partner

10/10

Exceptional

24 Jul 2023

Michael

Mike and son

Very clean and a good breakfast

Friends_and_family Family

6/10

Pleasant

01 Oct 2022

Raymond

Hotel was OK for a stop over. Our room was tired and not a lot of space to walk round bed. Shower was nice.

Partner

10/10

Exceptional

02 Aug 2021

P G

Recptionist was really great helped me with a couple of things, went out of her way and spoke excellent English(which helped me!)

Self

4/10

Poor

21 Jul 2021

Terrence

Hot and noisy hotel with friendly staff.

Noisy hotel due to being next to a noisy road. On hot day, it's a problem now it's either windows open and hear all the noise or have windows closed and be sweaty. Overall not recommended for hot days. Stay away in summer. Having said all this, the hotel staff is very friendly and helpful!

Friends_and_family Family

2/10

Poor

01 Jan 2021

Barry

We arrived at the hotel only to find it was closed for the whole New Year weekend. Had to quickly find alternative accommodation with less than an hour before curfew kicked in, not happy at all.

Leisure Partner

10/10

Exceptional

31 Dec 2020

Verified traveler

Stayed a night. Clean hotel with free parking. Friendly and very helpful staff. Highly recommended if you are looking for a hotel to stop over and rest in you long drive journey.

Friends_and_family Pet

4/10

Poor

24 Aug 2020

Marc

Do not stay- and expect no help if you do stay!

Firstly, the hotel is very hard to find with no lit up signage if you arrive at night time. Once we arrived, at 9:50pm we checked and went to our room. It stank of smoke. We went to ask to be moved but reception shut at 10pm and we were not given the out of hours number at check in. Surely they could give customers this on a piece of paper at Check-In?
Hotels.com booking confirmation says check in until 10:30 so something has gone wrong here.
Begrudgingly we stayed the night as it was late to move hotels and in the morning complained to reception. The young man on reception was very unhelpful and would not/couldn’t give the managers name. I then emailed the hotel manager twice to discuss before writing this review but have been totally ignored.
This is a cheap hotel but not very cheerful. There are no phones in the rooms to even call the out of hours number so make sure you have your mobile and are happy to use it abroad!
I would have preferred to resolve this direct with the hotel but have been left with no choice but to write a negative review having not heard from them or been contacted.

Partner

8/10

Excellent

22 Dec 2019

Verified traveler

1 Night stay

Good location easy to find, limited choice of food on evening menu and expensive for what it was. Friendly staff

Partner

8/10

Excellent

27 Nov 2019

Verified traveler

The staff were friendly, and very helpful when we had problems with our car.

Partner

8/10

Excellent

22 Nov 2019

Alan

comfortable and a good stop-over for the traveller.

Partner

4/10

Poor

30 Sep 2019

Steven

A éviter.

Du vieux bazar sans charme, ni explication des procédures de l'hôtel. Réception fermé avant l'heure, pas de réponse sur le numéro téléphone.

8/10

Excellent

01 Aug 2019

Verified traveler

Very good location, clean, free packing, good breakfast

Leisure Self

8/10

Excellent

23 Apr 2019

Verified traveler

Good stopover from the ferry ⛴ going to the Dordogne

Leisure Partner

8/10

Excellent

11 Mar 2019

Sue

Hotel was very clean , food good, staff pleasant. Beds really hard

Partner

8/10

Excellent

11 Mar 2019

Robert

Pleasant, but no dinner.

The hotel restaurant was closed on the weekend so we had to venture out. Plenty around but not easy on foot.

Partner

6/10

Pleasant

04 Feb 2019

Denise

Not happy..

I wasn't pleased that my request of ground floor rooms hadn't been granted, and was informed that this was owing to the fault of a hotel receptionist .. and not unavailability or Hotels.com. We arrived soaking wet and tired and as there is no elevator in the hotel, it was extremely tiresome to have to carry a lot of luggage up two flights of stairs.

8/10

Excellent

02 Dec 2018

Verified traveler

Nice clean hotel

Nice clean and functional. Staff very friendly and helpful. Good options for food and drinks in area.

Family

8/10

Excellent

24 Sep 2018

john

sept13th

Nice and comfortable was an ideal stopover and has plenty of places around to get something to eat and a huge supermarket within a short walk

Partner

4/10

Poor

27 Aug 2018

Warren

Stay for a convenient location quick stop only

Room wasn’t prepared: A twin room was booked and noted yet a double was provided and it seemed a difficult fix for them.
Place is very tired.

Family

8/10

Excellent

29 May 2018

Phil

Good value, best bed of our trip. Very comfortable.

6/10

Pleasant

18 Jan 2018

roy

Central for most things

Ok but room laid out for one person so only one towel and one milk

8/10

Excellent

31 May 2017

Verified traveler

Restful stay

Good budget hotel in reasonable location within Poitiers for en route travel. Comfortable but our bathroom door had damage that prevented closure. Made Reception aware of this and sure will be resolved.

Partner

8/10

Excellent

11 Apr 2017

Keith

Good stopover hotel.

This hotel is a good overnight stay for travellers. Clean and tidy and very similar to any other Kyriad Hotel. Restaurant is adequate but not exceptional, there is a good buffet \"Chinese \" across the road which I would recommend. Not far from the main roads for continuing your journey. Basically it does what I think it's designed for, a nights rest before moving on.

Partner

6/10

Pleasant

23 Jan 2017

pamy

traveling

not much bit old and gruby looking

10/10

Exceptional

03 Oct 2016

Kaoru

The receptionist was friendly and helpful. Our room was a good size with a generous size bed. The hotel is by a busy junction but, with the window closed, the room was very quiet. It was a shame that the hotel restaurant wasn't open the night we arrived, but there was an Italian restaurant nearby, which we thought was quite good and reasonably priced. The breakfast staff was very good; they made sure everything was available for the guests and kept checking and replacing/refilling if necessary

Partner

4/10

Poor

04 Sep 2016

Grahan

Conveniently close to the motorway

First impressions of this hotel on arrival are quite good, cleanliness is good and rooms are a nice size, however the food when served was very disappointing, my wife's duck was seared on a griddle to the point when a axe would have been more useful than a knife and the accompanying corgettes were redused to a mush, my meal was also a similar ordeal, the following morning my wife and I Had both had a restless sleep I think maybe the matteress or the bed had seen better days

10/10

Exceptional

30 Mar 2016

Brian

Good spot!

It was a quick overnight spot, we were impressed with the restaurant. the triple glazing on the bedroom windows shut out any sound from the busy junction outside of the hotel. It also has a quick and easy connection with the the South side of the City and the A10 exit to Angouleme.

Partner

6/10

Pleasant

09 Dec 2015

vivienne

Toilet not cleaned inside bowl ,very unpleasant but to be fair was allocated another room straight away.Handy for Poitier shopping mall and a couple of bar restaurants.

Partner

6/10

Pleasant

09 Dec 2015

sarah

Average stay

We were meeting friends in a nearby restaurant and chose Kyriad because we had recently stayed in the Kyriad at Clermont-Ferrand where the room was large, with good quality bedlinen , a bath and a really warm welcome. Unfortunately the room at Potiers was tiny, bedlinen scratchy, no bath and welcome average. When we left in the morning no one put their head up as they were too busy organising housekeeping lists. Had I not turned whilst going out of the door and said goodbye, no one would have said anything to me.

Family

4/10

Poor

03 Nov 2015

Anne

Not the best place to stay, OK for one night.

Partner

8/10

Excellent

17 Oct 2015

Kenneth

Single night stopover

Third time we've stayed here, ideally placed for a stopover on a long journey.
Comfortable with friendly, helpful staff.

Partner

10/10

Exceptional

04 Oct 2015

Linda

Great staff and location

The staff where very helpful and the room facilities were good. The hotel is in a ideal situation for everything you need.

Family

6/10

Pleasant

29 Jun 2014

Pam

Passable for short stay.

Access to bathroom impeded by the 2 beds squashed into a rather small room. Not possible to open door fully which is quite annoying for most people to have to squeeze in. The bathroom did have some useful features for disabled people but most disabilities would make it impossible to enter.
Bedding is good and tea and coffee facilities appreciated.

Partner

10/10

Exceptional

16 Jun 2014

KAREN

GREAT LOCATION

VERY NICE PLACE STOPPED OVER ON THE WAY TO UK. EASY ACCSESS TO MOTORWAYS..GOOD NIGHTS SLEEP MANY THANKS

8/10

Excellent

31 May 2014

Mick

Great Hotel

Will use again. Only criticism, hotel kettle lead did not reach socket easily. Enjoyed breakfast.

10/10

Exceptional

22 May 2014

AKHTER

Comfort Beds, Great Location,Good Srevice

Fantastic

Family

6/10

Pleasant

02 Apr 2014

hazel

two night stay

hotel amenities- said it had a restaurant but was not open when we stayed ( march ) but found a nice Chinese restaurant across the road also you need a car for restaurants nearby

10/10

Exceptional

02 Jul 2026

Kwame

Tres bon hotel et personel

8/10

Excellent

21 Jun 2026

Jean-Claude

Petit déjeuner excellent et disponible dès 7h30

10/10

Exceptional

13 Jun 2026

Thierry

Rien a redire sur l'établissement

Self

2/10

Poor

29 May 2026

Claire

Bruyant petit mal isolé l’horreur

Business

4/10

Poor

28 May 2026

Anne-Laurence

Dommage ce séjour aurait pu être sympa mais en arrivant avec une météo à 36° pas de chambre climatisée et pas de mise à disposition de ventilateur, on ne vous le propose pas. Le petit dej est vraiment très basique et pour pouvoir le prendre en terrasse il faut demander à ce qu’on vous nettoie une table. Les cendriers qui traînent sur les tables sont pleins, en tant que non fumeur c’est vraiment désagréable…
Hôtel mal insonorisé à côté d’un axe hyper passant, places de parking étroites.
Je n’y reviendrai pas c’est certain.

Business

4/10

Poor

21 May 2026

Clément

Hôtel assez vieux, notre chambre était assez propre et le lit était dur mais confortable. Le mobilier était cassé dans la chambre.

Le batiment a besoin d’un rafraîchissement, c’est le minimum en 2026.

À 9H, il ne restait plus grand chose au petit déjeuner.

Friends_and_family Family

10/10

Exceptional

16 May 2026

FORT

Accueil parfait. La jeune fille très souriante, sympathique, et répondant à nos demandes.
Chambre propre

Partner

6/10

Pleasant

07 May 2026

Kristina

Sliter hotell, låg personalbemanning., ingen middagservering. Vi kommer inte tillbaka till detta hotell.

Partner

4/10

Poor

26 Apr 2026

Marine

Chambre avec une salle de bain vétuste.

Self

8/10

Excellent

26 Apr 2026

Joost

-

Partner

8/10

Excellent

23 Apr 2026

Delestre

Propre

Business

8/10

Excellent

18 Apr 2026

Laurence

Chambre peu insonorisée
Personnel agréable

Self

10/10

Exceptional

12 Apr 2026

Coralie

Un parking gratuit, une procédure d'arrivée tardive simplifiée, un petit déjeuner excellent avec des produits de qualité, un gérant très attaché à la satisfaction client.
Juste un léger bémol sur la propreté de la salle de bain et la qualité de la literie et de la douche, mais à ce standing et ce tarif c'est très correct.

Partner

10/10

Exceptional

25 Mar 2026

Harry M.A.

Prima locatie en dito voorzieningen.
Fijne mensen.

Partner

10/10

Exceptional

22 Mar 2026

Anne

Personnel accueillant et à l écoute.
Petit déjeuner excellent, du choix et bien achalandé
Nous reviendrons

Partner

6/10

Pleasant

22 Mar 2026

Loic

Rien d extraordinaire

Partner

10/10

Exceptional

19 Mar 2026

Jérôme

Hôtel très sympathique personnel, très accueillant, belle literie et un restaurant simple mais très bon

Business

8/10

Excellent

13 Mar 2026

Milaine

Parking ras pas de problème rencontre conforme a mes exigences.

Self

6/10

Pleasant

05 Mar 2026

Valérie

Chambre familiale avec seulement deux serviettes de toilette pour toute la famille, très peu de papier toilette dans le réservoir ainsi que de savon.
Cuvette des toilettes salle avec la marque d'une eau stagnante.
Cependant personnel très sympathique et petit déjeuner correct

Friends_and_family Family

6/10

Pleasant

03 Mar 2026

Patricke

Parking très mal indiqué et mal éclairé,la chambre ne vaut pas un trois étoile, serviettes tâchées, matelas inconfortable. Toutefois le personnel a l'accueil a été d'une extrême gentillesse.

Friends_and_family Family

8/10

Excellent

28 Feb 2026

David

La chambre est propre, la salle de bain vétuste et pas restaurant car pas de chef et prévenu que sur place pas professionnel

Self

8/10

Excellent

24 Feb 2026

Olivier

Chambre correct, personnel sympathique

Partner

8/10

Excellent

11 Feb 2026

Kristina

Bra rum trevlig personal, bra att man kan ta med hund till restaurangen.

Partner

8/10

Excellent

28 Jan 2026

Yvonne

Rent och prisvärt

Partner

6/10

Pleasant

12 Jan 2026

Anne

Chambre correcte, petit déjeuner correcte, par contre la vaisselle n était pas propre et en bon état.
Le + c est la réceptionniste qui était très professionnelle et a l écoute.
Dans l ensemble cet hôtel ne mérite pas les 3 étoiles affichées

Partner

6/10

Pleasant

04 Jan 2026

Anthony

Chambre et facilité d’acces

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Laura

La chambre necessite une rènovation, la propreté du longe de lit peut s'ameliorer

Partner

6/10

Pleasant

02 Jan 2026

Nathalie

Personnel poli et avenant. En revanche chambre avec odeur de peinture, radiateur HS dans salle de bain, rideau de douche trop courte et moisissure sur le bas. Heureusement lit ok

Partner

8/10

Excellent

07 Dec 2025

Frederik

Simple mais efficace

8/10

Excellent

04 Dec 2025

cyril

Moyen malgré un bon personnel

Business

10/10

Exceptional

02 Dec 2025

Silvain

Ras

Business

4/10

Poor

04 Nov 2025

Héloïse

Chambre ne correspond pas du tout aux photos, ni photos hôtel ni photos du petit déjeuner.
Hôtel très vieillot contrairement aux photos.
Assez sale dans la chambre, cadavre d'araignée, moisissure dans la douche et odeur de moisi.
Personnel très souriant

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Franck

Excellent accueil et rapport qualité prix

Business

8/10

Excellent

29 Oct 2025

Yves

Hôtel agréable et propre

Business

8/10

Excellent

23 Oct 2025

Olivier

Top je recommande

Un très bon emplacement et une formule soirée repas très bien incluant le petit déjeuner

Business

10/10

Exceptional

16 Oct 2025

Philippe

Ras

Business

10/10

Exceptional

11 Oct 2025

Marc

Chambre grande, calme et confortable. Personnels très gentils. Petit déjeuner en sucre et salé, très complet. Possibilité de soirée étape avec un restaurant au rez-de-chaussée. Très satisfait.

Business

8/10

Excellent

02 Oct 2025

Abdelkrim

Bien

Business