Name: Jose Nogueira
Address: Bories, Punta Arenas, 6200789, CL

10/10

Exceptional

17 Jun 2026

Ernesto

Great place, fantastic staff.

Family

10/10

Exceptional

20 Apr 2026

Carol

Wonderful location. Beautiful building and rooms. Such a lovely lobby restaurant. The people were lovely.

Partner

6/10

Pleasant

22 Mar 2026

Howard Sheldon

String Odor/smell that they were trying mask with a deodorizer. Smell was of mold and sewage. Particularly around the elevator and to some extent on the floors.

Staff was pleasant but not really helpful. Attached restaurant and bar staff were not interested in taking orders for food or drink. Do not count on a 6:30 am breakfast, coffee was there but not much else.

Partner

10/10

Exceptional

08 Mar 2026

Vidal

Very secure parking, staff is friendly and accommodating.

10/10

Exceptional

28 Feb 2026

Mary

This hotel is very central. I chose it for its proximity to the departure point for my Viator tours - just a short 5 minute walk away. It is a charming and lovely hotel with a great bar and restaurant. It's theme is around the Antarctic explorer Ernest Shackleton which gave it an old-fashioned, old-worldy feel of sophistication and elegance. The room was very comfortable with modern amenities though there was no air conditioning but a window that opened kept the room comfortable. Staff were friendly and helpful and all of them spoke English - if you know a little Spanish you might find that helpful though. This is a hub for Silver Seas, so there was a lot of coming and going activity of large groups, but that did not inconvenience me at all. The food was very good at the restaurant. A very central location - puts you in the heart of the city and a short walk to the ocean. I enjoyed my stay very much.

Self

10/10

Exceptional

19 Feb 2026

Debra

Room beautiful and quiet. Exceedingly large

Partner

10/10

Exceptional

18 Feb 2026

Karen

Charming, classic beautiful hotel in the heart of Punta Arenas. Excellent staff. Lovely room with plush bedding & towels. Very safe area. Parking on site. On site restaurant is excellent.

Partner

6/10

Pleasant

12 Jan 2026

Tiffany

The service was marginal at best and the room was very small without any real amenities. The breakfast was satisfactory, but nothing extra extraordinary.

Leisure Family

8/10

Excellent

20 Dec 2025

David

Friendly staff (someone on duty at all hours was very useful for late arrival/early start) nice building, good location. Our room was relatively small and dark as half the window had been bricked up.

8/10

Excellent

29 Nov 2025

Mary Ann

The staff needs little more training to be attentive to customers .

6/10

Pleasant

16 Nov 2025

Douglas

Staff not very helpful came in 1 minute past 20 and they wouldn’t feed us and do we went to bar then we had to hunt down someone to serve us
Was leaving on tour before breakfast and they would get us a breakfast box or anything atall to take with us

Leisure Partner

10/10

Exceptional

10 Nov 2025

THEODOR

Very nice room and the staff very kind

Partner

10/10

Exceptional

29 Oct 2025

Hugh

Clean. Staff amazing. Very private and safe. Great breakfast.

6/10

Pleasant

02 Oct 2025

Hong

Room clean and staff are really nice

Leisure Friends

8/10

Excellent

08 Jun 2025

Mark

Very pleasant and comfortable rooms in a well maintained historic building. Restaurant is good for lunch and dinner too. My only demerit is that staff will ring quite late, apparently not aware some people sleep before midnight.

Leisure Self

8/10

Excellent

16 Apr 2025

Ysabel

The hotel is really beautiful, the rooms are a little small, but comfortable, the bed are also cozy and very clean. the breakfast is good enough, but we have a bad experience in our first breakfast, the staff in the breakfast was very rude and unpolite, we were the only people at the breakfast room, but no one came to check if we need anything. but in general we have a good experience

Leisure Friends

6/10

Pleasant

02 Mar 2025

ROBERT

The bar area, was nice.
Food looked good, but was always cold.

Leisure Partner

8/10

Excellent

21 Feb 2025

Bryan

Room was a little smaller than expecting but still comfortable. However the wifi in the room was barely existent. Would continuously disconnect and re-connect, or need password reset. Amazing restaurant, great bathroom.

Business_and_leisure Self

10/10

Exceptional

17 Feb 2025

Bryon

An awesome hotel. Very historic.
Super fun!

8/10

Excellent

04 Feb 2025

pradip

Good staff and service

Leisure Partner

8/10

Excellent

27 Jan 2025

Roberto

Good

10/10

Exceptional

25 Jan 2025

Laura

Beautiful property in classic building, centrally located off main public square. Totally agree with recent reviewer, may be the best hotel shower (pressure and temperature) I’ve ever had. Walking distance to restaurants and waterfront, try Le Chocolat for a decadent treat. Lomitos fun for good sandwiches and ice cream.

Leisure Friends

10/10

Exceptional

14 Jan 2025

Jong

Friendly staffs with very clean room. Breakfast was good and the hotel is located in center of the town, lots restaurants nearby. There is a safe parking behind the hotel.

Leisure Family

2/10

Poor

13 Jan 2025

Brittany

Rooms were tiny and did not look as represented in the photos. Our room was also right above the front door and right on the street with ZERO noise insulation. There were hairs of different types on our pillow when we checked in. Very disturbing. The common areas on the first floor are nice and updated, the rooms leave a lot to be desired. I would NOT stay here again! Barely slept due to the noise.

Leisure Family

8/10

Excellent

04 Jan 2025

Sophie

Short stay in Punta Arenas

+ Great location in a historic building
Good variety for breakfast

- the room was tiny and limited parking space
Beware if you have a tour starting early as they are not used to breakfast to go

Partner

8/10

Excellent

31 Dec 2024

Verified traveler

Nice historical building turned into a hotel. Great location. Decent breakfast. Room and bathroom were very small we could not open our bags in the room. Overall, it is a good choice for one night stay at a hub city.

Partner

8/10

Excellent

31 Dec 2024

Christine

This is a very nice property with an incredible history. You can’t beat the location. The double room is so tiny - difficult to find enough space to navigate if there are two of you. Bathroom is a fair size but the sink is no bigger than the airplane sink so difficult to wash up. Frankly speaking, I recommend reading in advance which I failed to do so, beforehand about Jose Nogueria’s participation towards the extinction of Selk’nam natives. My conscious tells me to choose otherwise next time.

Leisure Partner

6/10

Pleasant

13 Dec 2024

Carolina

Good location, very limited parking despite showing as included. Beautiful building with a nice bar that we could not use due to private event. Room standar, not very spacious. Bathroom seemed renovates. It is a good choice to be in the city. Breakfast could improve especially choices of bread, sweet bread and have a better coffee

Leisure Partner

6/10

Pleasant

11 Dec 2024

Ronnie

Bathroom is updated but the room is small.

Leisure Partner

6/10

Pleasant

10 Dec 2024

Michelle

Beautiful building however services, rooms and staff could be better for the nightly price.

Leisure Self

4/10

Poor

03 Dec 2024

B

We booked a suite, to find it was 1 small hallway with a sofa and desk, leading to a bathroom, but then 4 steps up to a bedroom! Which is not ideal when you're 70 something!! Surely 4 steps between one area and another of the same suite should merit a warning that this could be the case! But there was nothing else available and reception gave the impression of not caring about it at all! Not impressed, and wouldn't even consider staying there again!

10/10

Exceptional

21 Sep 2024

Elizabeth

Very beautiful building. Fantastic place to stay!

Leisure Family

10/10

Exceptional

15 Apr 2024

Elke H

Connection to Shackleton history

Leisure Self

10/10

Exceptional

01 Apr 2024

Patricia

Beautiful restored mansion

Lovely room with updated bathroom. Service in bar was less than 5 star.

Partner

10/10

Exceptional

15 Mar 2024

qinglan

Pretty and historic hotel. Well maintained. Private parking onsite but the area is very small. Service overall was good.

10/10

Exceptional

08 Mar 2024

Sarah

Nice historic hotel, clean and comfortable

10/10

Exceptional

25 Feb 2024

Mary Beth

Beutiful old building. Staff was great and very helpful. The room was updated but very small. The town itself is not great. Easy to see that it was nice at one point but not anymore

Leisure Family

10/10

Exceptional

24 Feb 2024

Gerd

Very classy, antique building.

Leisure Partner

10/10

Exceptional

16 Feb 2024

Marta

Loved the food and lattes. The hotel was absolutely stunning. Staff were kind and supportive.

Leisure Family

10/10

Exceptional

28 Jan 2024

irina

Everybody was very helpful, especially the woman working breakfasts. Thanks for a great stay!

The only suggestion i have is to keep a fan available for hot days. We could have used it the first night.

Leisure Partner

10/10

Exceptional

14 Jan 2024

John B

Punta arenas

Wonderful place to stay. Great location, super breakfast. Friendly stay beautiful restored building. Rooms a bit small but very well modernized. Clean.

Partner

6/10

Pleasant

13 Jan 2024

Ernest

Good situation, but staff and management park cars and block the entrance and exits without caring. Shackleton bar is closed which is a disgrace to historic remembrance and why many people go to the hotel. Poorly managed currently!

Leisure Partner

2/10

Poor

26 Apr 2023

Xiangrong

The room we're given was terrible, only had a tiny window towards the floor. The service was terrible too: we reserved a taxi to go to airport, but the front desk didn't call until we checked out - we ended up calling Uber ourselves. The breakfast options are very limited.

10/10

Exceptional

12 Mar 2023

Monica

A wonderful hotel in Punta Arenas, in the most emblematic and historic building in the city! We will go back some day!

Leisure

4/10

Poor

19 Feb 2023

Alexander

This is a historic property, which means they have kept up the outer facade but have not invested in anything on the inside. No water pressure. No hot water. No amenities. Skip this stay

Leisure Partner

8/10

Excellent

13 Feb 2023

Marsha

Hotel Jose Nogueira is conveniently located in near the city square. It is part of or attached to a historic home, the Sara Braun house. It has lots of interesting paintings and memorabilia from the Shackleton voyage to Antartica. There is a bar and restaurant but seems to be run separately. Our room was large and it was quiet. The reception was very helpful

Leisure Partner

10/10

Exceptional

20 Jan 2023

Srinivasan

Very helpful staff at the front desk. Excellent service

Leisure Family

6/10

Pleasant

06 Jan 2023

yang

Good location but the facility is old

Leisure Family

10/10

Exceptional

27 Nov 2022

Nehal

Great historic hotel

Friendly and helpful staff. Clean and comfortable room. Great selection of foods at breakfast. Be sure to check out the Shackleton Bar!

Friends_and_family Friends

10/10

Exceptional

24 Sep 2022

Ruben

Excellent location. Great staff

Leisure

10/10

Exceptional

06 Sep 2022

Lisa

Lovely stay, centrally located..I highly recommend this hotel.

Leisure Partner

10/10

Exceptional

29 Aug 2022

Michael

Beautiful hotel right in the city center. Very charming with lots of history. The hotel has a lot of interesting historical information on site. We loved the bar with the paintings depicting the Shackleton Endurance expedition. The staff was very helpful. I highly recommend this hotel when staying in Punta Arenas.

Leisure Family

10/10

Exceptional

28 Jul 2022

Jose

Es un hermoso e interesante lugar, con una atención excepcional.

Leisure Partner

10/10

Exceptional

18 Feb 2022

Adriana

Excellent hotel

The staff were very helpful in helping us get a covid test for travel. The rooms are beautiful and the location is the best. Had a drink in the cozy bar. Overall it is a great hotel.

10/10

Exceptional

17 Jan 2022

Verified traveler

Great stay in Patagonia

Great stay at an awesome property. Lots of history in the building. Food and drinks in the bar were great, and the staff was extremely helpful. Would love to come back.

Partner

10/10

Exceptional

15 Jan 2022

Courtney

Absolutely beautiful and historic hotel. Patricio checked us in, with the safest Covid protocols and was very friendly, (the entire staff is!). Only wish our stay was longer than one night.

Leisure Partner

10/10

Exceptional

09 Jan 2022

Charles

We had a suite room with a king bed. It was clean and comfortable. No issues with any of the amenities. Staff was polite and helpful. Our plane was delayed. So we didn't arrive until 2:30 a.m. and someone was up and waiting to check us in. Our room was basically quiet, there is some street noise, but not eough to keep us awake. We slept well. Breakfast was very good.

Leisure Partner

10/10

Exceptional

04 Jan 2022

Duncan

Exceptionally helpful front desk assistance from Evelyn.

Leisure Partner

10/10

Exceptional

06 Nov 2021

Agner

Perfect old school hotel in city center

Business

8/10

Excellent

26 Feb 2020

Verified traveler

This is a very well located and convenient place to stay. The staff is extremely helpful and friendly and the breakfast is very ample. The rooms could use an update, but are clean and roomy.

Leisure Partner

2/10

Poor

02 Feb 2020

Rodney

Worst hotel experience ever. We arrived at the hotel at 11 pm. Protest demonstrations were in progress close to the hotel. A single middle aged female clerk was the only staff person at the hotel and she locked the glass front door after we entered the lobby. There was no one t assist with the luggage.There was no security personnel at the hotel. Within 30 minutes of our check-in a full scale riot broke out directly in front of the hotel with rocks being thrown at the hotel windows, much yelling, and banging on doors and windows. This continued for several hours. The hotel then lost power. No heat, lights or electricity in the rooms. No back up power generator. With no security at the hotel we really felt our lives were in danger. We checked out at 9 am the next morning still in the dark.

Leisure Family

4/10

Poor

27 Jan 2020

Highdessert

Shabby and dilapidated. The sheets were clean but the blanket was worn and tattered. Wallpaper peeling. Room small with a small, high window resembling that of a jail cell. We left to go to a better, newer hotel nearby.

Leisure Partner

8/10

Excellent

01 Jan 2020

Verified traveler

Good location beautiful hotel

The building is beautiful & historic & centrally located. Bar staff was excellent. Our room was facing a noisy street so the manager was very kind to change our room for us. I don't know the manager's name but she was a young woman with dark brown hair. She's great. On the other hand, there was another front desk person - middle aged woman - that probably should not be in this role. She was nervous & confused & did not make us feel comfortable, especially with us being unfamiliar with the area. She provided no confidence in anything she did for us. Her actions made us feel nervous - like she didn't know what she was doing or she was very unsure of herself. This is not good for the hotel.

Partner

10/10

Exceptional

18 Aug 2019

Verified traveler

Beautiful historic building ! Very well located in the heart of Punta Arenas.

Leisure Partner

8/10

Excellent

16 Jul 2019

Mingyi

The reception was great and showed us around, room is a bit small but service is great!

Friends

6/10

Pleasant

20 May 2019

Verified traveler

The biilding is a beautiful historic property. But, inside like a 3 stars hotel. Bad bed, basic bathroom, old tv..

Business Partner

8/10

Excellent

21 Apr 2019

Verified traveler

Very nice with favorable price. Very good food, central location, near bus terminal. Person at checkin was nowhere to be found for 15min, then appears and writes down that we want a wake-up call but that never happened. Still, would recommend the place.

Leisure Family

10/10

Exceptional

26 Mar 2019

Verified traveler

This is a historic hotel. The display concerning Ernest Shackleton in the bar is particularly good

Leisure Partner

10/10

Exceptional

17 Mar 2019

James

Very historical

Lovely old building with some great history. Room was lovely, and we'll maintained. Breakfast was excellent and we were offered freshly prepared eggs.

Partner

4/10

Poor

09 Mar 2019

Verified traveler

Like: central location
Didnt like: scrambled eggs smelling of garlic. Street lighting illuminating the bedroom all night. Inflexible checkout system. Tiny cramped lift. No help with luggage. Very over priced hotel. Have stayed in genuine 5* hotels for a fraction of the cost

Leisure Partner

10/10

Exceptional

28 Feb 2019

Verified traveler

Beautiful building, well situated, nice people, comfortable.

Leisure

8/10

Excellent

13 Feb 2019

Verified traveler

Is in a great location and a very historic building. Our room was huge and looked out on the main square.

Leisure Partner

10/10

Exceptional

08 Feb 2019

Verified traveler

very nice hotel. enjoyed the history that came along with it. in walking around PA, I cant imagine a nicer hotel in the city. a little pricey but worth it. and the staff was great. very helpful and courteous all around. breakfast was excellent. the sunroom is very relaxing.

Leisure Family

10/10

Exceptional

20 Dec 2018

Verified traveler

The front desk staff is great. They will help you with taxis, day trips, directions, and more. Former mansion where Shackleton stayed after his amazing self-rescue. The rooms are plush and beautiful.

Leisure

6/10

Pleasant

03 Dec 2018

Janis

The Hotel Jose Noqueira is a beautiful historic mansion that has been nicely transformed into a hotel. The room was attractive, albeit a bit noisy on it’s street side locale. The location right on the Plaza de Armas cannot be best, and there are ample dining options in the area.
Our tour book warned of the sub par service, and it unfortunately is true. Staffed with young people in dire need of training in the hospitality industry, I couldn’t tell if they didn’t know, or just didn’t care about their jobs. I travel frequently, and err on the positive side and try to give credit, but the service is not fitting it’s location.
On a positive note, the Taberna Restaurant in the hotel basement which is not affiliated with the hotel at all, was stellar, both for cuisine and cheerful wait staff.

Partner