Grand Hotel Menaggio

10/10

Exceptional

18 Nov 2025

David

Great room, food and location . Staff very helpful and friendly.

8/10

Excellent

17 Oct 2025

Robert

The doorman, Aries (I think was his name) was very jovial and extremely helpful/ kind.

Leisure Family

8/10

Excellent

27 Sep 2025

Denise

The rooms are dated but very clean, AC is good. Hotel property well maintained and nice atmosphere. Hotel is amazing with gorgeous Water front views and beautiful seating along the water front and nice pool. The downtown of MENAGGIO is a 3 minute walk , the.entire town is on the beautiful water front of Lake Como and has cute shops and many quaint restaurants with outdoor dining options . Every restaurant is surrounded by beautiful flower pots and lighted umbrellas over tables.Ferry landing is 2 minute walk from the hotel to catch Ferry around Lake Como. Excellent town to base your stay for your Lake Como visit.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Carl

Too limited for the price paid

Leisure Family

10/10

Exceptional

21 Sep 2025

Sandra

Hotel is even more beautiful in person. Buffet breakfast and service is top- notch. Excellent hotel

Leisure Partner

6/10

Pleasant

21 Sep 2025

rebecca

Better places

This place needs a major renovation. The beds are horrible, hard, the pillow are hard and flat, towels are dingy and the wifi sucks in the bedrooms. I complained and they said they fixed it well they didn’t. The pool has cracks inside the only thing great is the location to the ferry and the breakfast was good.

Partner

10/10

Exceptional

13 Sep 2025

Don

One of the most elegant hotels I've ever stayed in. Beautiful architecture and art work with the most amazing views of Lake Como. The pool and surround grounds were perfect for relaxation. The breakfast had made to order plates and t g e buffet items were extensive. Every staff member were very attentive to our needs.

Leisure Family

10/10

Exceptional

03 Sep 2025

Ronil

Overall great staff besides the bar staff on in the evening. Quite rude, when asked her about Italian red wines, she just said to choose between red or white. Asked which one is a heavy red, she said they are all the same. Terrible attitude and rude. Every other staff were great. Great hotel located perfectly in Menaggio.

10/10

Exceptional

02 Sep 2025

Eileen

Very comfortable. Easy access to ferry.

10/10

Exceptional

02 Sep 2025

Elias

Great stay

Outstanding experience, lovely staff, and the food was excellent!

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

jorge

Beautiful views and amenities. Breakfast was great. Pool area is nice

Leisure Partner

10/10

Exceptional

25 Jul 2025

Luis

Bien

10/10

Exceptional

17 Jun 2025

Caleb

Staff was great!

Leisure Family

8/10

Excellent

12 Jun 2025

Andrew

The decor and location are very good, but the gym is quite bad as it doesn’t even have dumbbells.

Leisure Friends

6/10

Pleasant

11 Jun 2025

Dustin

Not worth the money. The place is beautiful on the outside but terribly needs renovation on the inside. Mold in the hallways- rooms are out of date, shower didn’t work when we originally got there. Staff was great overall but gave us wrong info for the ferry so we missed the ferry leaving because of it. Overall not bad but not worth the cost.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Rafael

Excellent staff, willing to help and fix any inconvenience
Great location

Partner

10/10

Exceptional

24 May 2025

Sarah

Unforgettable trip

My sister recommended this hotel for me and my partner and I couldn’t love it more! Everything about it was just perfect! Beautiful and convenient for exploring the beautiful lakes of Italy. We would recommend it to everyone!

Partner

10/10

Exceptional

20 May 2025

Lewis

An excellent hotel, very well maintained, right on the lake and next to the ferry terminal.

The breakfasts are particularly superb and the dining options are very good indeed. Plenty of helpful bar and dining staff.

Only minor criticisms are:
- tourist advice at the front desk. Certainly they try to help but are generally very very busy. While everywhere else is, if anything, overstaffed the front desk is understaffed.
- no turndown service to the bedrooms and a small complementary chocolate
- a Nespresso coffee machine in the rooms!

Leisure Partner

10/10

Exceptional

07 May 2025

Phillip

We loved this hotel. It is right by the ferry and there is a market next door for any items you may have forgotten. Our room wasn't real big but sufficient. Great breakfast and great view. The hotel staff were very friendly, especially the bellhop! He was great! Been there close to 50 years.

Leisure Partner

10/10

Exceptional

07 May 2025

Tony

Right outside of the ferry port, very convenient. Beautiful location and views from the room even on the first floor

Leisure Self

8/10

Excellent

05 May 2025

Joanna

Everything was ok, nice view, nice restaurant. Only the bathroom was very cramped and it was very difficult to use the shower. You had to practically walk through the toilet.

10/10

Exceptional

20 Apr 2025

Hong

Excellent breakfast with supper lake view

Leisure Family

8/10

Excellent

18 Apr 2025

Chris

Really lovely hotel, would not hesitate to stay there again. Only “issue” was that the hotel AC was not on yet, and the room was quite warm. Opening the balcony door helped, of course, but would keep blowing open so not something to leave open all night.

10/10

Exceptional

12 Oct 2024

Wendy

Great choice

Good hotel, convenient; very kind friendly staff. It is dated so we did not have hot water first night. The rooms decor is old but okay. Spacious enough. The AC does not turn on because it is cooler times, no choice but need to open the semi balcony door for cool air / circulation however bugs will come in. Had to clip the curtain together with hair clip and spray curtain with bug spray to prevent bugs from entering. Have to close doors by dawn to stop ferry noises, or mum the public’s chit chatting voices. The piano bar is classy when someone is playing. The pool is semi warm, swimmable for sure. Short walk to town square.

Partner

8/10

Excellent

09 Oct 2024

Lisa

The location and positioning of this hotel is hard to beat. The building is still very grand, although the check in lobby is very underwhelming and the breakfast room is rather sterile. The once elegant interiors are tired and peeling wallpaper is evident throughout. Despite that, it is still a lovely hotel with a beautiful garden and pool area, delicious breakfast buffet, and a superb location.

Friends_and_family Friends

4/10

Poor

27 Sep 2024

Ashok

Five star view with everything else one or two star. Everything in the room was falling apart, from door handle to shower door handle, toilet seat lose, broken towel bar, etc. Worst smelling shower gels. Asked for two wine glasses in the room and was told they were too busy and to come to the bar to pick up. Overpriced because of location. Food was average at best.

Leisure Family

4/10

Poor

12 Sep 2024

Frank S

Location was great but the staff was lacking. Front desk was horrible. Did not give knowledgeable information on dining, not help resolving problems, was told we would have a porter to help at 3 am but they do not report to work until 7 am. They did nothing to help make this trip pleasant. Will not stay at this hotel again or recommend it

Leisure Partner

8/10

Excellent

01 Sep 2024

Adila

Very good experience!!

Leisure Friends

10/10

Exceptional

22 Aug 2024

Marlo

It was a beautiful, quiet hotel. Great views of the Lake and next to the Ferry to explore the surrounding areas. Walkable to the small center city area and not too crowded.

Leisure Family

8/10

Excellent

18 Aug 2024

Eric

The hotel is a little 'older' in style, but very nice. It's not in the tourist area but it is right next to the ferry area. If you are traveling using pulic transportation, taking the train to Varenna and then Ferry across to the hotel is easy. Better than taking the bus from Como S. Giovanni. Although the bus stop is directly in front of the hotel. Menaggio side of the lake you will see the sunrise. Varenna side sees the sunset. Bellagio sees both but is larger and full of tourist.
The Grand Hotel Menaggio allows you to be close to tourist areas, but be away from them enough that it's quiet and peaceful. Would stay here again.

Leisure Family

10/10

Exceptional

17 Aug 2024

Stephen

My wife and I and our 9 month old baby stayed here and the staff were excellent. They were friendly, only too willing to help/offer advice and made a real fuss of our baby! We had a beautiful view from our view and the location was excellent being close to both the ferries and centre of menaggio. We are already planning our next trip!

10/10

Exceptional

17 Aug 2024

Steve

Beautiful location, beautiful property. A bit pricy though

Leisure Partner

8/10

Excellent

07 Aug 2024

Thomas

Great location but way over priced

Leisure Partner

10/10

Exceptional

02 Aug 2024

susan

My daughter and I stayed here and your first greeted with the view thru the lobby! They were so accommodating as our room wasn't ready(arrived to early). They stored our luggage and offered us beach towels to enjoy the pool. They offer a great breakfast, the afternoon, the bar offers a great lunch and a nice supper at the restaurant. Location was awesome, right beside ferry to other towns.
Walkable to lots of other restaurants and shops. Banks and pharmacy near by.
Will definitely be staying again!

Leisure Family

10/10

Exceptional

24 Jul 2024

BONNIE

The location is incredible. Beautiful views. Tasty food. Near the ferries to hop to other communities on Lake Como.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Alex

Beautiful hotel. Could not say anything but good things about our stay here. The staff was excellent and very friendly. Breakfast was good and recommend adding that to your stay! Cannot wait to use this hotel in the future.

Leisure Partner

10/10

Exceptional

12 Jul 2024

DAVID

Staff were wonderful

Leisure Friends

8/10

Excellent

11 Jul 2024

Moshe

Nice location with an average rooms

4/10

Poor

03 Jul 2024

Aleksey

The building is quite old and has not been renovated for a long time. It is too expensive for such quality.

Partner

10/10

Exceptional

02 Jul 2024

Martin

Excellent location. Beautiful views. Could use a little updating on decor but its very 80's Italia so enjoy the blast from the past. Excellent value for the money.

8/10

Excellent

01 Jul 2024

Susan

Nice property, but not easy to walk around. A water taxi was easy to catch close by however. Staff was very nice.

Leisure Friends

10/10

Exceptional

29 Jun 2024

Thomas M

Close to ferry - very nice accommodations.

Leisure

8/10

Excellent

27 Jun 2024

Kristin

Menaggio - Three Day Trip

The hotel has delightful views of the lake and it’s a two-minute walk to the ferry. The pool area and breakfast were spectacular. Mattresses were too firm for my liking.

Partner

6/10

Pleasant

25 Jun 2024

ROBERT

Very noisy room. Shower was rubbish.
Pool area very nice.
Food was very good.

Leisure Partner

10/10

Exceptional

23 Jun 2024

Levonne

Lovely hotel with a beautiful view and friendly staff.

Leisure Family

10/10

Exceptional

18 Jun 2024

Manju

Spectacular view with pool on the lake. Great location.

Leisure Family

10/10

Exceptional

03 Jun 2024

Sloan

Amazing boutique hotel! Lovely decor, attentive staff, wonderful breakfast with honeycomb to spread on pastries or toast! Beautiful pool and landscaping. Relaxing place to enjoy the lake view!

Leisure Friends

10/10

Exceptional

19 May 2024

Heeralall

Everything was exceptional!

Leisure

10/10

Exceptional

18 May 2024

Amy

Staff very friendly and helpful.

Leisure

10/10

Exceptional

17 May 2024

Surinder

Very conveniently located closest to ferry and eateries.

8/10

Excellent

12 May 2024

Richard

Great Location

Great location. Dated but comfortable

Partner

8/10

Excellent

22 Oct 2023

William

The Property was quite lovely. The staff was outstanding.
David the bartender was wonderful to deal with. However the bar needs a better selection of wine by the glass. Big reason very few people go to the bar.
Overall we really enjoyed our stay there.

10/10

Exceptional

14 Oct 2023

Karen

Lovely hotel with easy access to the lake ferries. The back of the property is lakeside with lovely views. The pool is clean and warm, with plenty of sun loungers lining the area between the pool and lake. Breakfast was well organised, with plenty of choice. There is an outdoor eating area if you like alfresco dining. All staff were polite and friendly.

Leisure Partner

8/10

Excellent

06 Oct 2023

Eugene

We had a pleasant stay and the staff were awesome.
My only comment would be that it rooms could use a refurbishing.

Partner

10/10

Exceptional

01 Oct 2023

Helga

The breakfast was outstanding. Pool area and foyer was well kept. The rooms were out dated. The carpet, at a minimum, should have been replaced with tile or laminate.

Leisure Friends

10/10

Exceptional

21 Sep 2023

Keith

Perfect in every way!

Leisure Partner

10/10

Exceptional

20 Sep 2023

Craig

Great property in amazing location. Love the on site amenities.

Leisure Partner

8/10

Excellent

19 Sep 2023

gary

grand Hotel Menaggio

lovely hotel, great location, staff friendly and helpful. Minor improvements suggested e.g. provide hair conditioner in bathrooms; have china cups for tea and coffee in bedrooms instead of paper cups; free bottled water would be appreciated in bedrooms.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2023

Rosemarie

Accessible to ferries and restaurants

10/10

Exceptional

16 Sep 2023

Rose

View of lake is beautiful
Nice property

Leisure Family

10/10

Exceptional

14 Sep 2023

John

Coming back!

Great breakfast. Pool heated 1 of 2 days also great. First class dinner.

Partner

8/10

Excellent

28 Aug 2023

Raymond

Festival

This is a very nice hotel, rather grand in style and very well located for Menaggio and the upper lake. The staff are great and it is comfortable and spacious.

Partner

8/10

Excellent

01 Aug 2023

Anthony

Very friendly and helpful staff and very good breakfast, good pool and access to the lake

Leisure Partner

8/10

Excellent

23 Jul 2023

suzanne

Lovely hotel from the waterfront. Breakfasts were wonderful and restaurant staff excellent. At check in, we did not feel warmly greeted at all. The staff seemed a bit too busy for us. We also needed their help because our luggage was lost for the first day, and we had hope that they would help us work with the airline, but there was no one to help us at the front desk at all. The rooms also are dated and the bathrooms very uncomfortably situated with the showers very small and the whole bathroom very dark.

Friends_and_family Family

8/10

Excellent

18 Jul 2023

Cheryl

Food and accommodation were very good. Excellent location. Bar staff a bit slow to serve which was a shame. The rest of the staff were excellent.

Leisure Family

6/10

Pleasant

18 Jul 2023

Valentin

An old and worn-down 3-star hotel

This is by no means a 4-star hotel. At best it’s 3 stars. The rooms are old and tired and have a damp odor. The staff is wholly unhelpful - they wouldn’t help make restaurant reservations and weren’t really helpful for providing advice for activities. The food at the hotel is mediocre at best.

Also (and this is more of a hotels.com issue) this hotel shows is being something like 1.5 miles from Bellagio. As the aero flies, this is true, but there is a lake in your way so to get to Bellagio you must take a ferry - or drive around the lake for about two hours.

Partner

10/10

Exceptional

22 Jun 2023

Victoria

This is a beautiful old hotel in an amazing location!

Leisure Partner

10/10

Exceptional

06 Jun 2023

Alan Robert

Property convenient to Ferry an other locations on the lake. Great Views of the lake.
Very Good Breakfasts included

Leisure Partner

10/10

Exceptional

26 May 2023

Jennifer

We had a wonderful stay at the beautiful grand Menaggio. The staff was kind, professional and very welcoming. The property is stunning.

10/10

Exceptional

27 Apr 2023

Iran

“

10/10

Exceptional

01 Nov 2022

donald

Beautiful hotel right on the lake that’s very close to the ferry landings across the lake like Bellagio. Breakfast was excellent. Only down side was the internet did not work very well.

10/10

Exceptional

19 Oct 2022

Peter

This Grand hotel was unlike other higher priced Grand hotels. Located right next to the ferry landing, the hotel is lake front. Views of the property and lake are breath taking. The rooms are spacious, breakfast plentiful, and had a Victorian decor in the lobby.
It was a 5 min walk to the square where all the restaurants are located. Ask for Mario, an outside taxi driver that helped with other towns on the same side of the lake.
Although restaurants close at 10 pm the hotel barman was able to make pizza and sandwiches that were delicious and much appreciated. A fact that the hotel receptionist did not know, the bellboy knew!
I would come back here again.

Leisure Family

10/10

Exceptional

11 Oct 2022

Verified traveler

Beautiful, idyllic hotel on Lake Como

We had a wonderful time staying at the Grand Hotel Menaggio. We originally planned to rent a car but you can access it easily using train, bus (C-10), or one of the boats. Be sure to check the last boat departure time from one of the ports. The hotel was clean with beautiful views. Even when it rained one day, it was beautifully idyllic. All the staff were helpful with suggestions, directions, and help. The breakfast buffet was delicious! You have easy access to Varenna, Como, and Bellagio. We highly recommend staying here.

Partner

4/10

Poor

02 Oct 2022

Emery

3 star - rooms tiny, bathrooms tiny old worst 4 star rooms I have ever had the misfortune of staying in. Friendly staff good licai

Partner

10/10

Exceptional

18 Sep 2022

Pearl

Hotel is conveniently located with easy access to areas attractions. Town is lovely and charming.

Leisure Partner

10/10

Exceptional

14 Sep 2022

Aviva

Lovely old charm hotel with amazing views. staff was wonderful and the food was excellent.

Leisure Family

10/10

Exceptional

06 Sep 2022

Robert

Time out.

Service, food, setting. Charming place.

Partner

10/10

Exceptional

06 Sep 2022

Amer

wonderful wonderful and wonderful

Leisure Family

10/10

Exceptional

22 Aug 2022

Debra

Lovely hotel in a great location! Close to shop & restaurants. Excellent food! We had an ocean view room and loved it! Nightly entertainment was also wonderful!

Leisure Partner

10/10

Exceptional

20 Aug 2022

Debra

Wonderful stay!

Leisure Partner

4/10

Poor

05 Aug 2022

MICHAEL

This is a Beautiful property but hotel and restaurant staff were extremely rude to my family and I. This is not a Hotel for anyone younger than 50 years old.

Leisure Family

8/10

Excellent

05 Aug 2022

Lisa

The view from the swimming pool was mesmerizing. The air conditioning did not work incredibly well during record-breaking heat however. The front desk staff were very helpful with very specific questions. The dinner in the restaurant was one of the best dinners I've had in my life and I'm 62. The property has not been updated since 2007 and it does sort of show although I understand that there has been a pandemic. But finding a relatively affordable place to stay in such a spectacular setting was really wonderful.

Leisure Partner

10/10

Exceptional

01 Aug 2022

Aine

Fantasic Hotel. Ill be back.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2022

Joseph

Great location. Friendly staff. Food services were outstanding

Leisure Family

10/10

Exceptional

07 Jul 2022

Louis

The pool was beautiful and the location was great. The Hotel is located next to the boat dock where you buy tickets and leave for excursions to Bellagio, Leno, Como, etc. It is a short walk about 5 minutes to the town center. The staff is pleasant and in particular one of the long time Hotel employees, Aramis, made our trip memorable by going above and beyond to do everything he could to make our trip more enjoyable.

Leisure Family

6/10

Pleasant

09 Jun 2022

Mark

Great area

The staff were excellent. The AC did not work well so it was a bit warm at night. The rooms were outdated but clean. Excellent access to the ferry and the cute town is very walkable.

Partner

10/10

Exceptional

07 Jun 2022

Andrea

Excellent location and service

Leisure Family

6/10

Pleasant

01 Jun 2022

Lisa

Disappointed

For what we paid we were expecting a lot more. The room was extremely tired, carpet in room dingy, wardrobe etc was peeling off, bathroom wasn’t fit for purpose as you had to climb over toilet to get into shower and the shower was old, dated and in need of replacing.

Partner

10/10

Exceptional

24 May 2022

Atul

Lake views and breakfast.

Leisure Friends

10/10

Exceptional

22 Aug 2021

Verified traveler

Everything was amazing, especially the view. I loved it.

Business Partner

2/10

Poor

27 Jul 2021

Verified traveler

This was the waist hotel I have ever stayed at. The staff was completely rude and ignored us. We had to go up to the tables to get things. The wait staff had a few people who used masks as a necklace . The desk staff was less than helpful. Walked into bathroom to find a GIANT cockroach milling around. Called desk. Guy couldn’t find it so the said that they were full and couldn’t move us. Miraculously they found a room after a bit of rudeness which was also less than even basic. Nobody helped us move our things. We had to pack up and schlep them ourselves on the elevator. The hotel is dated and not clean. Location is good though. The ferry has a stop right at the hotel. I have traveled all over the world and this is BY FAR the worst experience I have had. Also, after much discussion, manager of hotel is nonexistent. Never followed up with us after our harrowing insect encounter. By the bye, the roach was the size of a small field mouse. No exaggeration.

Leisure Family

10/10

Exceptional

25 Aug 2020

Johnny

Gorgeous hotel, beautiful view. It was a pleasure to stay here. We’ll come again

Leisure

10/10

Exceptional

01 Nov 2019

Richard

Very good. Comfortable hotel, wonderful location, excellent staff

Partner

10/10

Exceptional

12 Oct 2019

Verified traveler

Waterfront location, you must have a lake view. Next to the ferry, so roaming about is very easy.

Leisure Partner

10/10

Exceptional

07 Oct 2019

Verified traveler

View and location were amazing. The breakfast was great!Staff friendly. Walking distance to town and shops and restaurants.

10/10

Exceptional

04 Oct 2019

Richard

Como Comfort

We received all the gratiousness and comfort you would expect from a four star hotel! We will be back.

Friends_and_family Family

8/10

Excellent

02 Oct 2019

Verified traveler

The carpet is dirty and a little bad smell in the bed stand

Leisure Family

10/10

Exceptional

02 Oct 2019

Rajan

Elegant

Very nice elegant hotel. beautiful surroundings. Pool area overlooking lake como is amazing. highly recommended. Book a lake view with balcony.

Family

10/10

Exceptional

30 Sep 2019

Verified traveler

We enjoyed the meals, views, proximity to the ferry, character and wonderfully friendly staff.

Leisure

4/10

Poor

25 Sep 2019

Verified traveler

Lovely location but very outdated hotel which needs large amount of updates, poor staff customer service, poor rooms, lack of parking, expensive and poor restaurant. Staff in restaurants are extremely poor except for the young staff

Leisure Partner