Name: Hotel Villa Cipressi
Address: Via IV Novembre, 18, Varenna, 23829, IT

6/10

Pleasant

18 Jul 2026

JIGAR

It’s a beautiful old villa, great location, staff was great.

There was a smell in the bathroom that seemed to be connected to old plumbing.

Breakfast was great but bar and restaurants were lack luster, apparently there is a sister property with great set up next door but you have to ask.

Self

10/10

Exceptional

04 Jul 2026

George

I had an amazing stay at Hotel Villa Cipressi in Varenna on Lake Como. The hotel is beautiful, with lovely gardens and incredible views over the lake that made the whole visit feel very special.

I chose Villa Cipressi as the place to propose to my fiancé, and it was the perfect setting. The grounds are peaceful and romantic, with plenty of spots to sit, relax, and enjoy the scenery, and every time we looked around we felt lucky to be there.

The staff were outstanding throughout our stay. They were always friendly, welcoming, and professional, and they went out of their way to help me plan my trip and organize my proposal. They offered suggestions, helped with the itinerary, and were very supportive at every step, which made a big moment in our lives feel easy and enjoyable.

Our room was comfortable and clean, and waking up to the view of the lake and mountains each morning was unforgettable. Breakfast was generous and tasty, and we loved being able to start the day looking out over the water in such a calm setting.

The location is great as well. It’s a short walk to the town center, the waterfront, and the ferry, so it’s easy to explore Lake Como while still feeling like you’re in a quiet, relaxing spot.

Overall, I’m very grateful I chose Villa Cipressi for such an important occasion. The combination of the beautiful property, stunning views, and exceptionally kind and helpful staff made our stay truly memorable. I would highly recommend Hotel Villa Cipressi to anyone!

Partner

10/10

Exceptional

26 Jun 2026

salvador

Excelente hotel. El staff increíble, muy amable.
El desayuno muy bueno y variado. Las camas súper cómodas y muy bien ubicado

Partner

4/10

Poor

16 Jun 2026

Maryam

You could write a review like this:

We stayed at Villa Cipressi in a Junior Suite and, unfortunately, the experience did not justify the price of approximately €1,500 per night.

The property has an incredible location and beautiful views of Lake Como, but the hotel itself feels very dated and in need of significant renovation. While I understand the desire to preserve the historic character of the villa, there is a difference between historic charm and lack of maintenance.

Our Junior Suite was disappointing. The \"king bed\" was actually two twin beds pushed together, and the bed base was damaged. The mattress sagged noticeably, making it difficult to get a good night's sleep. The room felt dark and uninspiring, with very limited seating and little attention to comfort or decor. The carpets looked old and worn, and overall the room did not feel clean or well-maintained for a property at this price point.

Another major issue was the number of wasps and bees around the room and terrace areas. We were unable to leave the doors open to enjoy the beautiful lake breeze and views, which was one of the main reasons we chose this property.

Breakfast was very basic and did not meet expectations for a luxury hotel.

The one standout aspect of our stay was Ricardo at the front desk. He was professional, helpful, and genuinely cared about assisting guests. His service was by far the highlight of our experience.

Family_with_children

10/10

Exceptional

04 Jun 2026

Kristine

Staff was exceptional as was the room, view and grounds. only issue was the shuttle. we tried calling and messaging but no one responded so we walked from the train station. Walking was fine, not responding to phone calls or whatsapp was not.

Friends

6/10

Pleasant

03 Jun 2026

Jae

We stayed here for the first night of our Italy trip. The hotel grounds is beautiful, and waking up to the view is great. There was a wedding, and a large portion of the gardens was closed off for hours for preparations and the ceremony. As a result, paying hotel guests had to take detours through the property and had to be quiet and felt awkward sitting around it. The hotel is also a very popular destination for day visitors and many people coming solely to take photos, which made the atmosphere feel very crowded and chaotic.
Because there were so many non-guests on the property, the staff did not always seem able to distinguish between hotel guests and visitors. At one point, we were in a banquet type room by the front desk with the doors wide open and a older man staff member with short hair abruptly yelled at us to leave while staring us down which felt strange. Have a sign up or close the door if no one is allowed to enter.
We asked the concierge to assist with reservations and arrangements during our stay, but none of them were handled, and we ended up making all of the arrangements ourselves. No one picked us up at the airport, no dinner res. Water taxi reservation also, I had asked them to reserve that months ago and it was still not done and had to be scheduled that day. Overall, the property is beautiful and the views are spectacular, great if you like taking a lot of photos but if you’re not solely into it then idk.

Partner

10/10

Exceptional

21 May 2026

Timothy

Hotel Villa Cipressi was a highlight of our Lake Como trip. We were unexpectedly upgraded to a beautiful suite with incredible lake views in two different directions, and honestly, it made the stay unforgettable. The breakfast was excellent, the staff was warm and attentive, and the hotel even arranged pickup from the train station, which was greatly appreciated.

One note for travelers: Varenna gets very crowded during the middle of the day, especially with visitors coming to see the botanical gardens. My advice is to book a great room with a view and treat it as your peaceful mid-day retreat. Explore the hotel grounds and wander the town in the mornings and evenings when Varenna is at its best.

Partner

10/10

Exceptional

05 May 2026

Lucinda Oliva

Súper hotel en la M lugar muy tranquilo. Excelente desayuno

Friends_and_family Friends

10/10

Exceptional

04 May 2026

Debra

This hotel has excellent staff, very clean rooms, perfect location, and beautiful grounds. The only downside is allowing smoking near the outside dining patio.

Friends

10/10

Exceptional

28 Apr 2026

Marc

This is a fabulous hotel. My wife and I were here for four nights. The lake view room was very comfortable as was the bed. The service from the front desk was wonderful. All of our questions were answered with enthusiasm and warmth. We communicated mostly with Ricardo, and he did a great job. The breakfast spread was fresh and well stocked and was fantastic. The service at breakfast was excellent. I would give this ten stars if I could.

Partner

10/10

Exceptional

26 Apr 2026

Aric

Very clean and updated room. Lots of personal touches throughout our stay: a hand written note in our room with some chocolates/cookies and complimentary prosecco. The grounds were stunning and it was a special treat to have access to the gardens after hours. Would highly recommend this hotel.

10/10

Exceptional

26 Apr 2026

Paul

Room was great, the view was even better. Beautiful garden on the lake. Breakfast was really good. It’s close to everything on the lake, but quite and ideal for a clean, quiet view of the lake.

Partner

6/10

Pleasant

25 Apr 2026

Charlotte

Well... let's start off with the good. The staff was kind. They did help with luggage and answer our questions. The breakfast was better than most hotels, and the terrace was quite a lovely environment for having our morning coffee. Additionally, there is a parking garage directly across the street which while difficult to navigate is very close and convenient.

Regrettably, that is about the most I can say for this property. I have no idea how this could ever be rated a 5 star property. First, the villa is open to the public with ticket purchase and is absolutely overrun with people who are not staying there. And I mean hundreds of people standing in line to see the building and instagram the gate. Upon entry you are immediately fighting to get past the dozens of people blocking the entrance to get into the villa. Upon getting our room we immediately noticed a strong and unpleasant odor in both the building and the room, it smelled like it had been cleaned with rancid bleach water. The smell did not dissipate during our stay. The part of the building we were in was very run down, poorly maintained and was akin to a roadside traveler motel in the US. Our room was very small (which we do expect in Europe), but at over 600 Euros per night we were extremely disappointed. We were in Como for wedding planning and came to Villa Cipressi for a possible venue... but regrettably there is no chance we would ever choose this hotel.

Partner

10/10

Exceptional

02 Apr 2026

Monica

The staff was very helpful and friendly

4/10

Poor

25 Dec 2025

Aiqaa-Nur

Not 5*. Needs a major update and rooms have odd smells unfortunately

2/10

Poor

31 Oct 2025

John

DO NOT STAY HERE UNLESS YOU ARE PART OF THAT DAY'S WEDDING!!! I was gravely disappointed that there was insufficient warning of the impact of weddings on the overall stay experience! I was told on checkin, never prior, (the websites says there are wedding on the site but no details) that the terrace would be closed from 3:30 PM on each day of the stay. WHAT? This was one of the reasons I chose this hotel - for a beautiful view of the lake and an apperitivo at 5:00. The weddings on the terrace below our window were loud and disruptive while in the room but the worst was the disco music that pounded the whole place from 9:00 PM on. Disturbing! For an egregious charge per night, I am appalled. This is a WEDDING HOTEL and guests not attending the weddings should not book here. I have twice written letters to the hotel about my concerns, and have not received a reply. RUDE!

Leisure Partner

8/10

Excellent

20 Oct 2025

Jose

Helpfull staff, breakfast was great with lots of options. Gardens were great. Room was small and the property showed some wear and tear

Leisure Partner

10/10

Exceptional

18 Oct 2025

Ashwaq

Staff are very friendly helpful and kind

Leisure Family

2/10

Poor

12 Oct 2025

Betty

We reserved an expensive room with a full view of the lake and over the garden. The first day they had the garden partially closed for a wedding that had music so loud we had to move to another room that had only a small view of the lake and no charm at all. Not even window shades. The second day they again closed part of the garden for a wedding and the music was even louder. We got very little sleep and are very angry. They offered a 10% discount. I would like at least a 50% refund.

Leisure

10/10

Exceptional

31 Aug 2025

John

Wonderful

Leisure Partner

10/10

Exceptional

04 Jul 2025

Angela

Beautiful property. A lot of places to sit and enjoy the lake. Friendly staff.

Leisure Family

10/10

Exceptional

20 Jun 2025

Edna Frempomaa

Had a wonderful stay. Beautiful view

Leisure Partner

10/10

Exceptional

29 May 2025

Lise

We were two couples traveling together and we could not have been happier with our stay at the Hotel Cipressi. Upon arriving, we were told that there was a wedding and that we wouldn't be able to use the outside area, which I had read about in the reviews. I had, however, not worried too much about it as we were there starting on a Monday - thinking that weddings might not affect us as we weren't there on the weekend. There were two weddings during our stay. The woman at the front desk who checked us in told us that we would be able to use the facilities at the Royal Victoria or the Hotel Du Lac, both properties owned and operated by the same company. At first, we were a little put off, but then we realized that it was a quick and beautiful walk through the botanical gardens to the Royal Victoria, which we were able to access with the gate code given to us. It was perfect. We loved the beauty and quaintness of our hotel, and then we would walk over to the RV and enjoy its view, gardens, cocktail bar, and restaurant. It was the best of both worlds. We all agreed that we would not have changed a thing.

Leisure Friends

10/10

Exceptional

18 May 2025

Elena

Great staff! Perfect views of the lake! Loved it

Business Self

6/10

Pleasant

17 May 2025

Blair

Staff and service were amazing. The property was beautiful too. Having said that, for the price point we encountered several issues that took away from enjoying our stay. In no particular order:
1. Noise: room was incredibly loud. We were on the corner of the building and could hear everything including conversations from the room next to us and street noise all night long. We really didn’t sleep for 2 nights.
2. Cleanliness: found broken glass on the floor of our room. Shows they didn’t clean that well. Having said that, we then proceeded to also break a wine glass though I think I did a better job of cleaning than they did.
3. Hair dryer: hair dryer wasn’t working. Once reported took about 30-60 minutes to get a new one … not totally unreasonable but when you’re trying to get ready for dinner the delay was enough to not be able do hair the way it was wanted.
4. Hot water: no hot water on our 2nd night at dinner time. Again, unable to get ready as we wanted to for dinner. Both evenings didn’t have great starts due to conditions of the hotel.
5. Bed: incredibly uncomfortable. Rock hard. Maybe some like that but not enjoyable at all. Could never get in a position that I was able to sleep more than an hour at a time (noise didn’t help either).

Reported the issues the day before check out and was advised to talk with the manager. They weren’t available until the morning of checkout. Explained the above and they didn’t seem overly concerned. Very little compensation offered

Leisure Partner

10/10

Exceptional

13 May 2025

Devin

Get the lake view. It’s worth it. The hotel maintained historic charm while adding crowd-pleasing updates to the bathroom. The breakfast was great and convenient with so many options. The staff was attentive and genuinely wanted to make sure we were enjoying our stay.

Leisure Family

10/10

Exceptional

05 May 2025

Wendy

The staff, Villa, breakfast, location was excellent! It is an oasis in a high tourist area. Our weekend stay was memorable because of the expert care of the staff. Try the gourmet dinner at the sister property next door. Victoria at the Hotel Victoria.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Anisa

Amazing Villa Cipressi

This was the best stay ever. Such a beautiful place and worth every penny. The staff are all so friendly and helpful. The view from my room of the lake was amazing. Thank you and I hope to stay again one day.

Self

10/10

Exceptional

26 Apr 2025

Pierre

Our stay at Hotel Villa Cipressi in Varenna was unforgettable! The service was exceptional, with staff who were always attentive and welcoming. The location is simply stunning — the views of Lake Como from the hotel and its beautiful botanical garden are breathtaking. Breakfast was top notch, offering a delicious and varied selection each morning. Highly recommend this hotel for anyone looking for a special experience on Lake Como

Leisure Partner

10/10

Exceptional

20 Apr 2025

Mary

It is a beautiful property. The staff are incredibly attentive and friendly. Highly recommend staying here!

Leisure Partner

10/10

Exceptional

31 Jan 2025

Robert

This was a beautiful hotel with beautiful gardens. Having both hotels available for us, was amazing. Varenna is such a beautiful town and this hotel makes it even better. But the VIEWSSS :)

Leisure Partner

10/10

Exceptional

12 Oct 2024

Paula

Nice room but a bit small

Leisure Family

8/10

Excellent

23 Sep 2024

Allie

The service was top notch here. They have convenient shuttles to and from the train station and ferry dock. They will help book dinner reservations and other taxis as needed. Free delicious breakfast and access to the gardens unless there's an event. However, our room did have significant spiders and webs so the rooms do not appear to be deep cleaned often. We spent an hour of our first night catching spiders. Not sure if it is worth the price with that in mind.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Lindsay

Beautiful and convenient location in the heart of Varenna. Very short walk to “Lovers Walk” which will bring you directly into the marina area. Many bars and restaurants. Gorgeous amenities including breakfast and a terrace for drinks and food. Accommodating staff. Would absolutely visit again!

Leisure Partner

10/10

Exceptional

04 Jul 2024

Wendy

Beautiful historic hotel with pleasant and helpful staff. I celebrated my birthday while staying there and discovered a bottle of wine and note from the staff in my room.

Leisure Family

8/10

Excellent

25 Jun 2024

Duncan

A beautiful old villa with amazing gardens surrounding it. Room lovely, breakfast wonderful. Staff a bit frazzled, often would not (or could not) answer phone. Shuttle bus could not meet us at ferry with our bags for example as no one answered phone when we called. Fortunately they could take us to train next day. I think hosting a wedding and also keeping regular guests happy may have been a bridge too far. Still I would recommend it to others with these caveats as it’s a really beautiful property and once we were there everyone was very attentive and welcoming

Leisure Family

10/10

Exceptional

02 Jun 2024

Katharine

This was the perfect way to start our trip in Italy, the staff is wonderful, friendly, and very helpful. We would definitely return.

Leisure Family

10/10

Exceptional

23 May 2024

Mark

Beautiful hotel and the garden was breath taking. The staff were wonderful and our room was beautiful.

Leisure Partner

10/10

Exceptional

13 May 2024

Taylor

Absolutely incredible hotel, all around.

Leisure Partner

10/10

Exceptional

02 May 2024

Gordon

Lovely room. Lovely view. Impeccable service. Amazing grounds. A very memorable stay.

Leisure Partner

10/10

Exceptional

29 Apr 2024

Jeanne

This is a lovely property with a very helpful and gracious staff. The breakfast was also extraordinary, as were the Botanical Gardens.

Leisure Self

10/10

Exceptional

24 Apr 2024

Milan

If you are thinking about staying in Lake Como then you’ll want to stay in Varenna (Bellagio is touristy and crowded).

Villa Cipressi is lovely. Absolutely wonderful hotel inside and out. The gardens are exquisite, the location is perfect, and the hotel itself is fantastic. Great rooms and facilities but even better staff. Everyone there is great and they go out of their way to assist if needed.

Can’t recommend this place enough. Don’t overthink, just book it

Leisure Self

10/10

Exceptional

22 Apr 2024

Traci

Marco was wonderful. He arranged transport from Milan Airport to Varenna. He assisted me with the reservation when I thought I might have to cancel. My daughter met him in person - I missed meeting him but his lovely wife Tanya introduced herself to us and made sure we had a lunch for our train to Florence

Leisure Family

10/10

Exceptional

21 Apr 2024

Luisa

Incredible beautiful hotel and Botanical gardens. We loved our stay at Villa Cipressi and visiting their gardens. They are actually a lot nicer than Villa Monastero and as a hotel guest you can visit as many times as you like.

Leisure Partner

10/10

Exceptional

18 Apr 2024

Jean

I had the most incredible time at this hotel. Everyone went way out of their way to make our stay so special. Marco helped me get wine shipped from France to hold it until checkin and then the hotel boat was an extra bonus. The breakfast included is outstanding as well. The grounds are magnificent!! ALL of the staff are incredible and the owners should be very proud of their team. I can’t wait to come back! Until next time!

Friends

4/10

Poor

16 Apr 2024

Rokhsareh

My partner and I stayed at this hotel for a special occasion. The staff and the view are absolutely lovely. We had no complaints whatsoever in relation to these. However, although we paid for a very expensive suite, we did not have AC (we were told it was due to local authority rules) and the bed was squeaky. Upon arrival, we did mention the AC to the staff but we were told that could not be resolved. We were not offered any alternative solutions. Therefore, we had to leave our windows open but this meant very loud church bells and crowds from about 7 am into very late evening hours. In addition, our bed squeaked. Therefore, with the open windows and the noise, we could not have a lay in or take naps and we felt always on alert and could not fully relax. We had travelled from another country for these specific views. Therefore, we did not ask to be moved and had to choose the noise over losing the view and balcony. Furthermore, the quality of food for breakfast was not impressive with food often being soggy and cold. After our stay and before leaving this review, I did communicate these concerns with the hotel’s management. However, they did not offer a satisfactory resolution. Therefore, all in all, we spent over 2500 euros for a suite and a 4-star stay (our entire trip cost in excess of 4000 euros) that was not fully relaxing. I have never seen a 4-star hotel without an AC before.

Leisure Partner

10/10

Exceptional

13 Apr 2024

Jack

Engagement Day

We stayed in the Mimosa Suite and the room was amazing. Views were breathtaking from room and overall room was stunning. Highly recommend anyone stay at this hotel.

Partner

10/10

Exceptional

01 Apr 2024

Jeremy

WONDERFUL property, absolutely gorgeous. We will return when we are back in Italy!

Leisure Family

10/10

Exceptional

21 Oct 2023

Robert

Beautiful property. Public rooms lovely. Very helpful and friend. Excellent brrakfast

Leisure Family

2/10

Poor

15 Oct 2023

L

noise levels up until 11 PM were horrible!

The noise levels throughout the hotel and in my room were absolutely horrible up until 11 PM. The room was expensive and very poor. It's as if no one at the hotel really cares.

10/10

Exceptional

25 Sep 2023

Nicholas

Great view. Great location. Central to all attractions on Varrena. Nicest area in Como.

Partner

10/10

Exceptional

25 Sep 2023

Jodi

Just lovely

10/10

Exceptional

04 Aug 2023

Diane

Such a beautiful property. I can’t say enough great things about it.

Leisure Partner

10/10

Exceptional

19 Jul 2023

Jacob

Gorgeous.

Leisure Partner

10/10

Exceptional

17 Jul 2023

Verified traveler

Great friendly staff amazing view

Beside the fact that this property is amazing with its iconic gap and historic rooms the staff is so excited to serve and friendly. Yunes, Renzo, Luca made this stay the best experience.
Yunes made sure at check in we were welcomed, walked through the property, down to getting the right temperature in our room.
Luca was a lifesaver because we were arriving at 11pm and he walked us through the train schedule and how to deal with the train strike down to getting us bus/train/route number so we would arrive ok despite the situation. Renzo was the best front desk person asking us what we like to so and recommending the best hike in Bellano once he found out we love to hike. He shared that he hiked it often and it's his favorite.
Because of the staff we would come back here again and again 10/10!!!!

Partner

8/10

Excellent

30 Jun 2023

Lawrence

Beautiful property with views of the lake and gardens. Challenge was that June is wedding month so that most of our 3 day visit we were not able to use the seating or dining areas at the hotel and had to use the sister resort next door or elsewhere. Grateful to have had a room the non view side of the hotel so were not disturbed at night by the revelry.

Leisure Partner

10/10

Exceptional

29 Jun 2023

Peter

We were only there one night. While small the rooms were very comfortable and the staff was uniformly incredibly gracious and helpful. The hallway on our floor could use a fresh coat of paint but otherwise the common areas are spectacular.

Friends_and_family Family

8/10

Excellent

06 Jun 2023

Carol

The staff was amazing! Our room was nice with an awesome view of the lake. The grounds around the hotel are beautiful and provide space to sit and enjoy the quiet and the view. BUT- Be aware that apparently this hotel is a popular wedding reception venue. One was held every single night of our stay. Which means the beautiful grounds, including the terraces, that are highlighted on the hotel’s website are closed to hotel guests from mid-afternoon until after midnight. There is no way to escape the loud music and sounds of party revealers. If these drawbacks don’t matter, I highly recommend the hotel. I wish I’d known this before booking. I likely would have chosen a different hotel.

Leisure Partner

10/10

Exceptional

07 May 2023

Felecia

The staff was amazing and accommodating! My room had a great view , just didn’t like that check out is so early .

Leisure Friends

10/10

Exceptional

03 May 2023

Ingrid

The hotel was quiet, even with a wedding taking place. The gardens and view of the lake were beautiful. Shuttle available from the ferry dock. Staff very friendly.

Leisure Partner

6/10

Pleasant

10 Apr 2023

Marco

Beautiful gardens and view, but not a good stay

PROS: GORGEOUS view and the botanical gardens located onsite are INCREDIBLE. Unforgettable experience.

CONS: room was small and very hot upon entering. hotel is very close to the church bells that ring every hour from 7am-11pm and are loud enough to startle/wake you up. breakfast was disappointing for the most part and they play loud country music in the dining room/lobby. Kinda takes you out of the Italy experience imo. \"Spa\" was super expensive and was very disappointing. ~60 euros per person and comes with no amenities, only an hour of use, and it's just a couple showers with no bodywash, shampoo, etc, a steam room, and sauna. not anything special. It's also located in a different hotel about 5 min walk away and is under a ton of LOUD construction. not a great experience.

Partner

6/10

Pleasant

12 Oct 2022

Lowrie

Great location with superb views of the lake.

Leisure Family

8/10

Excellent

04 Sep 2022

Melissa

NA

Leisure Partner

4/10

Poor

29 Aug 2022

Michelle

This property is a wedding venue. The primary business is NOT providing services or hospitality to overnight guests. Hotel guests are not allowed in the bar or on the grounds on days that weddings are occurring. The staff did do a good job of ending loud weddings at 11:00 PM and clearing the spaces by 11:30. They also moved our room to a quiter area of the hotel which was very appreciated. If we had known, that we would not be able to use the public spaces, or that they would be occupied by photographers, bridal party etc. 4 out of the 5 nights we were there, we would have selected another property. While the location is beautiful, and the rooms have beautiful views, the service at the hotel was disappointing.

Leisure Family

10/10

Exceptional

23 Jul 2022

Destine

Wonderful stay

We had a wonderful three night stay. The view from our room was glorious and the staff could not have been more helpful.

Friends_and_family Family

10/10

Exceptional

29 Jun 2022

Kathleen

Hotel was located in a beautiful botanical garden on Lake Como.

Leisure Partner

10/10

Exceptional

18 May 2022

Carol

Beautiful old villa surrounded by magnificent gardens and views of Lake Como. A very romantic setting.

Leisure Partner

10/10

Exceptional

27 Oct 2019

Leigh

Breathtaking views, excellent rooms amidst a 14th century and botanical gardens overlooking lake Como. Walking distance to monastery, ferry and medieval castle (the last a GOOD hike). Wonderful stay in a beautiful place. Only wish we could have stayed longer

Leisure Family

10/10

Exceptional

15 Oct 2019

Kyle

The property exudes class. The setting on the lake is spectacular. The room is excellent in every way. The breakfast is good. The gardens onsite are amazing. We highly recommend the villa.

Leisure Partner

10/10

Exceptional

11 Oct 2019

Bob

Beautifull villa overlooking Lake Como will immaculent gardens. Convently located within walking distance to resturants and transportation

Leisure Partner

10/10

Exceptional

07 Oct 2019

Michael

lovely room with a view

Wonderful place. We had a view of the lake from our balcony - just beautiful. The place is immaculate with the botanic gardens to stroll though in the morning or evening. Short walk to town 200 meters where you can go for a boat cruise to all the lake villas. It is about 1k to the train station, over cobblestone part of the way so hard on the luggage. Taxis are a good idea to and from station.

Lower score on comfort because all the Italian hotels seem to have really hard beds - what’d up with that??

Partner

10/10

Exceptional

03 Oct 2019

Sheila

Best place on Lake Como

The Hotel was simply awesome! I can’t imagine a better place to stay on Lake Como. Jessica went about and beyond to locate my backpack at a nearby train station after I left it there on accident and literally saved our whole vacation. The rooms are beautiful and the grounds are immaculate. We watched the most beautiful sunset I have ever seen! You would be crazy not to stay here.

Partner

8/10

Excellent

24 Sep 2019

Tania

Mother Daughter Trip

Great Hotel, got a fabulous room with a view and the grounds were gorgeous. Tip: if issuing the shuttle service leave yourself an hour.

Friends_and_family Family

10/10

Exceptional

04 Sep 2019

Kylie

Issue with Service

We didn't have a great experience with this hotel and their management. We had booked a 4 night stay here, however due to an unforeseen family emergency we had to fly back to South Africa and asked to defer our booking a couple of days. We contacted Hotels.com who were more than happy to do this or refund us, however it is the hotel who has the final say and they would not permit this.

They even asked to request a cancellation on their site (meaning we would need to pay in full for the 4 nights as the cancellation fee) so that they could rebook the room for other guests, but would not even give us any small compensation or part refund.

We understand hotel policies and have stayed with many hotels during our travels, but we would have expected a little more compassion and 'wiggle room' since we were more than willing to come and stay, only a few days later.

Hotel Villa Cipressi was not accommodating to our request and we ended up needing to forfeit all 4 nights (it must also be noted that this was over a long weekend where all hotels where fully booked and they would have had no trouble re-booking our room - which is why they requested we request a cancellation so that the room would be available for booking again and they would essentially get 2 x pay for 1 room).

Looks like a great hotel, but we were not impressed with the service and how the situation was handled.

Partner

10/10

Exceptional

02 Sep 2019

Bonnie

We loved this hotel! So unique and beautiful. Everything was top notch but the location with the view was probably our favorite aspect. Very quiet and peaceful yet within walking distance of everything. The breakfast was also wonderful.

Friends_and_family Family