Name: Excelsior Splendide
Address: Via Lungo Lario Manzoni, 28, Bellagio, 22021, IT

8/10

Excellent

19 Jul 2026

Elizabeth

The room was great-very clean, excellent views of the marina, staff was very kind and helpful and our only suggestion would be that the breakfast could use a little more options. We found it a bit underwhelming and ended up seeking food elsewhere. That said, we still really enjoyed our stay and highly recommend the property!

Friends_and_family Family

2/10

Poor

19 Jul 2026

Ross

No water on rooms, no refrigerator in rooms, no A/C in rooms, beyond small shower that barely a child can fit in, would never recommend this place ever!

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Paul

Perfect location to port. Beautiful breakfast and views from room and front of hotel. Lobby was great for waiting for gathering. Staff pleasant and knowledgeable. Elevator broke down on day of checkout - bringing bags down was easy with wide staircase. 100% recommend for family of 3.

Family

10/10

Exceptional

16 Jul 2026

Sarah

Lovely location with a great restaurant bar attached across the road. Very clean & really friendly & helpful staff, pool was lovely - great time in a great place, thank you!

Partner

10/10

Exceptional

12 Jul 2026

Nicholas

A beautiful and traditional hotel which was right on the promenade by the water. A few hundred yards from the ferry. Great staff, lovely rooms, nice little pool and a decent buffet breakfast. Look no further!

Partner

10/10

Exceptional

06 Jul 2026

Barbara

Perfect location
Beautiful hotel

Partner

6/10

Pleasant

25 Jun 2026

Charles

Wonderful location which was the best part. Right next to the ferry and ticket office. Decent breakfast. Very old room with a very uncomfortable bed which was the worst part. Did not sleep well. Staff was very friendly.

Partner

10/10

Exceptional

25 Jun 2026

Matilda

The staff were lovely and really helpful with any advice for getting ferries etc. Gorgeous building with a really authentic Italian feel, would definitely stay here again! The location is also amazing and so central, made travelling to different locations really easy aswell as exploring Bellagio itself

6/10

Pleasant

24 Jun 2026

Robert

There were three issues that detracted from the enjoyment of my stay. The shower left a lot to be desired. The shower curtain didn't hang down enough, so water splashed on the floor, also the water kept running hot and cold. This occurred both times I took a shower.

I know the weather has been hotter than normal, but the individual thermostats in my room had no effect on cooling. When I tried to set a lower temperature, I got a message saying that the temperature was controlled centrally. It was uncomfortably warm which adversely affected my sleep. Also, there should be more electrical outlets in my room

Finally, the elevator was not working on my day of departure.

On the plus side the room was pleasant and had a nice view of the lake, and the breakfast buffet was really good,

Self

10/10

Exceptional

21 Jun 2026

Noushin

It was perfect.

Family

10/10

Exceptional

19 Jun 2026

glenn

Peasant and helpful staff. Nearby parking garage. Great location on the waterfront at Bellagio.

Partner

8/10

Excellent

18 Jun 2026

Frank

Well located hotel a bit old but clean and staff were friendly and helpful. Well worth the money.

Partner

8/10

Excellent

17 Jun 2026

NADIA

Great location, right by the water and ferry. Beautiful big room, great view. Parking was a little far but big so great for a bigger car. Able to unload suitcases at the front door. Breakfast was okay but understaffed. Beautiful pool.

Family

8/10

Excellent

13 Jun 2026

Richard

Breakfast was appreciated, but it was the same every day.

10/10

Exceptional

03 Jun 2026

Hannah

Hotel Excelsior Splendide was amazing! The location was absolutely perfect, with everything in Bellagio just a short walk away. Our room had a beautiful view of Lake Como, and we loved relaxing by the pool after exploring. The hotel was beautiful, the room was great, and the included breakfast was an added bonus. We couldn't recommend it more!

Partner

8/10

Excellent

02 Jun 2026

Thomas

They charged you a small fee to use a towel at the pool. The breakfast was great. The front desk staff was very friendly and knowledgeable. Overall 4.5 out of five stars for me.

Family

10/10

Exceptional

30 May 2026

Clare

Loved out triple room, windows on two sides looking over the water. Large bathroom that you accessed through what looked like a wardrobe door. Beautiful old building with lovely architectural feature. Breakfast was very nice. The only issue we had was that we were a bit cold at night (it was late March) and although we understood that the central heating wouldn’t be pumping at that time of year, we asked reception for more blankets and were just told no. Didn’t ruin our stay but I don’t think we were asking for too much there.

Partner

10/10

Exceptional

30 May 2026

Lucy

Excellent reception lady, really friendly. Lovely hotel, very clean, perfectly placed, great having a pool there, breakfast ok, the bar across from the hotel had a great atmosphere and great ice cream! Only downsides were beds and pillows are rock hard and they could do with another mirror in the room. Otherwise really happy with our stay there.

Family_with_children

10/10

Exceptional

28 May 2026

Kim

The hotel was great- rooms were big, lobby was large enough to hang out in, staff was very friendly and the breakfast was good.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Tamer

Great location and helpful staff, just need a more reliable wifi connection.

Partner

8/10

Excellent

22 May 2026

SHAMOON

Rooms were clean. Location was great, the hotel is right in the middle of town.
AC was an issue, because it was not functioning all the time and had to be activated by calling the reception.
Breakfast was average. Price is reasonable.

Family

2/10

Poor

20 May 2026

Nadya

AWFUL!!! This was absolutely the worst property we stayed at on our 14 night Italy road trip.
The staff gave us wrong information about parking. They unfairly charged us 46 Euro for parking in their garage when I parked my car outside in the free parking zone. After arguing my point I gave up. They accused me of lying. I’m a gold member with Expedia and traveled extensively in Europe. This property needs to be shut down. It destroyed my beautiful Romantic Belagio fantasy. The room was old with the floors falling apart. The room is cold without proper heating. If you go in the hot summer I highly doubt AC will work properly. Zero amenities offered, not even a slipper. Dirty smelly disgusting hotel. YOU HAVE BEEN WARNED!!!!

Partner

8/10

Excellent

18 May 2026

Sheppard

Nice clean room and good breakfast. Convenient location

Partner

10/10

Exceptional

17 May 2026

Bianca

Nice room. Well located.

8/10

Excellent

16 May 2026

David

We got into Lake Como late, checked into the hotel. Room was nice, clean but a little dated. Layout where our room was a little difficult to find without assistance. Breakfast was really good. Would stay there again. Beautiful views.

10/10

Exceptional

12 May 2026

Stuart

Amazing position on the water in Bellagio. Great airconditioned room with huge waterfront views of lake Como and the scenic alps in the heart of town.

Partner

10/10

Exceptional

11 May 2026

Robin

This hotel was lovely. The view couldn’t be beat and the staff was friendly and helpful.

Family

8/10

Excellent

07 May 2026

Hazel

Breakfast was amazing with lots of options available. Staff were very friendly. Location of the hotel was perfect right by the lake view. Highly recommend!

Friends

6/10

Pleasant

29 Apr 2026

Gail

Wonderful location but an old hotel & rooms. Very expensive and yet were put in a room without a window and at the end of the hall with all the laundry services . Very disappointing. Staff though were very kind & helpful.

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

Michelle Yvonne

We loved so many things about hotel excelsior, the breakfast was good, the staff was outstanding, the stair rugs could have been vacuumed more often but overall the hotel was clean, the reason I gave the overall score as 3 is the bed . The mattress was very uncomfortable and the pillows were in need of being replaced as they were all pretty flat, no fluff at all.

10/10

Exceptional

13 Apr 2026

Caroline

Clean room, old but charming- great breakfast and staff. Beautiful lobby and seating areas

10/10

Exceptional

08 Apr 2026

Loren

We were provided 2 rooms for 5 people and both were clean and comfortable. The location of the hotel is excellent, steps from the ferry and waterfront. The breakfast was well curated and much appreciated by everyone in our group. Thank you!

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

John

Friendly front desk spot. I had forgotten my laptop at check-in. They helped me recover it next day.

10/10

Exceptional

29 Mar 2026

Derek

Breakfast is good, room has beautiful lake view.

Family_with_children

10/10

Exceptional

06 Nov 2025

Maurizio

Fantastic Hotel!!!! Great location and staff. HIGHLY RECOMMEND ❤️

Business Family

10/10

Exceptional

03 Nov 2025

Peter

Best area

Leisure Family

10/10

Exceptional

31 Oct 2025

Yun

location is the best

Partner

10/10

Exceptional

26 Oct 2025

Boyd

Great location very convienient

Leisure Friends

10/10

Exceptional

24 Oct 2025

Loida

Limpio, buena ubicación y amabilidad

Leisure Partner

2/10

Poor

21 Oct 2025

Lorrie

Facility is in desperate need of renovations. Room smelled of mold and smoke.

Leisure Friends

6/10

Pleasant

17 Oct 2025

Anastasia I

This feels like a 3 star hotel. Good value but nothing more.Breakfast was terrible. Great location.

Leisure Friends

10/10

Exceptional

16 Oct 2025

Michael

The staff was very pleasant and accommodating. I injured my knee in transit to Bellagio, and the front desk staff very kindly helped me to find a qualified doctor and they cheerfully provided me with ice and suggested things to do that were nearby. It was a pleasure to stay at Spledide

Partner

8/10

Excellent

13 Oct 2025

Charlie

Plentiful options for breakfast, front desk team very helpful, superb location and beautiful public spaces
But…
Room was typically smallish and bathroom was tiny.
I didn’t think the public access to bathrooms was such a great idea as some non-guests could get up elevator into room area.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Teresa Amabelle

quiet and convenient.

Leisure

10/10

Exceptional

12 Oct 2025

Darek

Location/location with perfect view!

Leisure Family

10/10

Exceptional

09 Oct 2025

Jeffrey

All good , very convenient , helpful staff

8/10

Excellent

08 Oct 2025

Kimberly

The hotel is very pretty and historic-looking, the staff are very friendly and helpful and the breakfast every morning was excellent. We had a nice room looking out to the lake, and as a surprising bonus, the window had automated roll shutters that kept the room dark for sleeping and blocked out any noise. Our only complaint is that the bed was not very comfortable. The mattress was hard and springy and the blankets were very thin. With a new bed and upgraded bedding, I would rate the property as 4 stars.

Partner

10/10

Exceptional

08 Oct 2025

Chris

Great location to the water ferries and lots of food options near by. Cava Turacciolo is a must stop and right around the corner from the hotel.

10/10

Exceptional

08 Oct 2025

Gregory

Wonderful location in Bellagio Italy. Close to all the restaurants, cafes and shopping with spectacular view of Lake Como. Convenient to the ferry shuttle. Breakfast was included and was decent. Our only complaint was that the elevator stopped working on check-out day. To be fair, the staff carried our bags down for us, so we did appreciate that. If you are looking to stay in Bellagio, you can't go wrong here.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Crystal

It was a wonderful stay. The room was a bit boring with zero decor and no little amenities like coffee or water. The bed was old and not very comfortable. Otherwise it was very pretty and had amazing views.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Gary

.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Christian

Friendly staff

10/10

Exceptional

30 Sep 2025

Nick

Hotel in great location. Breakfast was fine. Room clean. Older hotel.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

STEWART

Staff were amazing especially Gloria, she was just amazingly helpful and a credit to your business. The hotel is everything we expected and more. Typically Italian, fantastic location, great food, everything on hand and local. Shame about the parking situation but it's still the place to go in Bellagio.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Renee

We booked a lake view room and didn’t want to leave. We had the best view of the lake and were happy to spend time in the room because it was away from the hustle and bustle and we could enjoy Bellagio away from the crowds. Would do it again, worth the splurge. Even though it wasn’t high season the journey to get there was not fun, as we came through Como. Head to varenna instead and ferry from there.

Leisure Friends

10/10

Exceptional

13 Sep 2025

Virginia

A great place to stay in Bellagio

This hotel is in the heart of the lakefront promenade. There are shops and eateries all around. I loved the lake view from my room. However, on a Saturday night it was not such a prime spot as music from a restaurant below kept me awake until midnight. In retrospect it was a small price to pay for a very special stay.

Friends_and_family Family

4/10

Poor

10 Sep 2025

Jeff

This property may have been \"splendide\" back in the day but we were not thrilled. The parking is really challenging and a good walk. The plumbing in the bathroom had a weird shower setup and broken parts. On our last night, my wife asked \"What's that?\" It was a large cockroach that went under the bed. I told the front desk. They were unfazed. Beautiful view but thick with tourists. We were happy to leave. Not again.

Leisure Partner

4/10

Poor

09 Sep 2025

Carl

They have a great location but the rooms need major renovations .

Leisure Friends

6/10

Pleasant

08 Sep 2025

Ernie

Great location right in heart of Bellagio but hotel beds were very hard, uncomfortable & squeaky.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Ellen Maria

The staff were so helpful and pleasant.
The room was very comfortalbe, i.e. bed, temperature in August, and clean.
The location was perfect right in the middle of Bellagio.
Beautiful views, excellent dining, and great shopping.

Leisure Self

10/10

Exceptional

23 Aug 2025

Maria Alessandra

Outstanding property!! It was beautiful, extremely clean, and ideally situated!! The staff was incredible especially Gloria at the front desk. She was kind, helpful and always smiling. The restaurant staff was so professional and polite too. We can not say enough about this hotel and its hospitality! Lived it!!

Leisure Family

8/10

Excellent

23 Aug 2025

Verity

Good, clean and perfect location!

The hotel was very conveniently situated near the ferry port and for exploring Bellagio. The rooms were basic but have everything you need. The beds weren’t the comfiest - a bit on the hard side but the rooms and hotel itself were very clean. The breakfast was better than expected, choices of cereals, fruit, yoghurt, lovely soft bread and bread for toasting along with scrambled or boiled eggs. We had a lake view which was stunning, however a little on the noisy side early in the morning from 6am and the curtains do not pull so light floods the room. Overall the hotel is good, has everything you would expect from a 3* hotel! The greatest thing about it too was the hidden little oasis behind the hotel with a swimming pool and loungers, amazing for a late afternoon dip after exploring everything Bellagio has to offer!

Partner

10/10

Exceptional

18 Aug 2025

Joel

Very nice staff close to all

Leisure Partner

8/10

Excellent

13 Aug 2025

Xavier

Quiet and very nice.

Leisure Family

8/10

Excellent

13 Aug 2025

Gavin

Great location and traditional Italian decor. The hotel is good value for where it is and when compared to the other hotels in the lake-front. We’ve stayed here over 5 times, every time we come to Bellagio since, for this reason.

The hotel is a little tired and in need of a refit, but this would attract a higher room rate and is probably unnecessary when all you need is somewhere clean, functional and convenient. We had a lake side room for three, which was spacious and clean. Breakfast was fine and the location meant you could pop back to cool down or just escape the bustle of the town. The pool is a real benefit; a quiet oasis at the back of the hotel, providing somewhere to cool down and relax. Swimming in the lake is not easy in Bellagio.

Will definitely come back - it’s good value for a Bellagio hotel and the location and pool make it worth every penny.

Leisure Family

10/10

Exceptional

10 Aug 2025

Frederick

Best Value in Bellagio

We could not have asked for a better location. Property is a bit dated and needs a facelift, but you can’t beat the price and location. Would return in a heartbeat.

Partner

10/10

Exceptional

07 Aug 2025

Marissa

Most perfect location in Bellagio.

10/10

Exceptional

31 Jul 2025

Johny

Great service

Leisure Partner

6/10

Pleasant

24 Jul 2025

John

Five star location but two star property

Leisure Family

10/10

Exceptional

20 Jul 2025

Lisa

We loved our stay. The view was amazing. The breakfast was delicious and the service was exceptional.

10/10

Exceptional

15 Jul 2025

Amir

Very nice hotel. Friendly staff. Beds are a bit uncomfortable but they tried to make it work for us.

Leisure Family_with_children

2/10

Poor

11 Jul 2025

Claire

I tried to cancel or at least postpone my booking 3-4 days before our arrival as my mum had been taken ill in hospital but not very helpful at all

10/10

Exceptional

08 Jul 2025

Angela

liked nearly everything though took one star off for only having one very small, slow lift. I do realize though it isn't easy to install modern larger lifts in a historic building
I also took 1 star off for a lack of sunshades in the pool area - there wasn't very much shade from trees and with temperatures up to the mid thirties there were only 2 sunshades!

Leisure Family

6/10

Pleasant

22 Jun 2025

Rosemarie

This property is located central to the Bellagio waterfront/ferry/taxi drop off. There are many dining options and the location can’t be beat.

However the hotel rooms are mediocre at best. The mattresses are very poor quality and let’s just say the walls are VERY THIN! The hallway noise and other surround room noise is very disruptive.

10/10

Exceptional

17 Jun 2025

Taylor

This hotel is such an amazing place to stay. Beautiful, historical, clean, great AC, spacious, and extremely friendly/helpful staff. The pool was very nice and clean as well. Literally one minute from all the attractions. This definitely exceeded my expectations!

Leisure

10/10

Exceptional

11 Jun 2025

Leanne

We had a very comfortable stay, check in was quick and our room was ready early which was great as we were meeting the wedding party for lunch so we had a quick change.
The view was perfect looking over the lake and beautiful mountains. The room was ornate, elegant and simple, however the bathroom did need a refurb with its dated flowery decor.
Our room was cleaned every day, a good range of breakfast.
The hotel was quiet and calm inside but in the centre of the hustle and bustle opposite the pizzeria and ice cream parlour, two minute walk to the ferry terminal.
We had a wonderful stay I would highly recommend for a comfortable stay.

Partner

10/10

Exceptional

10 Jun 2025

Sharon

Room was super clean. Hotel staff were very friendly and helpful. Breakfast buffet was awesome. Great location.

Leisure Friends

10/10

Exceptional

08 Jun 2025

Deidra

This hotel was gorgeous and in the perfect location for Bellagio! My only complaints are 1) that the air conditioning is locked so it’s either blowing directly on your bed (so you freeze) or it’s off and it gets unbearably warm and 2) there is a large gap under the door from your room to the corridor so you can hear EVERYTHING at all hours day and night

Partner

10/10

Exceptional

03 Jun 2025

Settimio M

Perfect Location!!

Perfect location in Bellagio with easy access to the ferry, dining and shopping. Room was decent and bathroom was larger than most (in Italy). Breakfast was very good with many hot and cold options for both food and beverages. The staircase was beautiful but an elevator was available.

Partner

10/10

Exceptional

28 May 2025

Michelle

The view from our room was spectacular. Worth every penny. Great staff and beautiful hotel. Clean beds.

Leisure Family

8/10

Excellent

27 May 2025

Rose

Needs some renovations but in a beautiful location right in front of the lake. Staff was always helpful and friendly. Breakfast was ok ans did the trick. We lovingly called it “nonnas bedroom”. :)

Leisure

6/10

Pleasant

27 May 2025

Evan

The hotel feels a little worn and tired and in need of a refresh. Our room was tiny and the bathroom even tinier, but it was a last minute booking so that might have been all that was left. The staff were all super nice and extremely helpful when it came to storing our bicycles. Breakfast was not great, with stale pastries. Location is excellent, right opposite ferry.

Leisure Partner

8/10

Excellent

19 May 2025

Keshav

Good location, friendly staff, good breakfast

Leisure Family

10/10

Exceptional

19 May 2025

Ryan

Old school pictures didn’t do this excellent hotel justice. The hotel felt traditional, elegant and classy. The pool and gardens in the back offered a private and relaxing reprieve. The hotel’s location couldn’t have been better. Breakfast was great. Latte is just milk. Felt like more than a 3 star hotel.

Leisure Family

8/10

Excellent

19 May 2025

Allen

Unfortunately our room was dirty by the time we checked in but thankfully they comped our meals. Small hotel in an expensive area of Bellagio.

Complimentary Breakfast was good.

10/10

Exceptional

15 May 2025

Nicholas

We had a great stay. Location is the best. Would highly recommend to everyone!

Leisure Partner

10/10

Exceptional

15 May 2025

Paula

Very close to the ferries

Leisure Partner

10/10

Exceptional

10 May 2025

john

Lovely

10/10

Exceptional

10 May 2025

Verified traveler

Beautiful Bellagio

Excellent waterfront location in Bellagio. Convenient ferry connections to other towns and villages. Nice breakfast buffet included in room booking.

Partner

6/10

Pleasant

28 Apr 2025

Cheryl A

The hotel was nice, beds are hard as a rock. Staff helpful. If you want to be in the middle of everything it's perfect. Parking is quite a walk from hotel.

Leisure Family

2/10

Poor

22 Apr 2025

Philippe

Overpriced. Needs a good renovation. I'm guessing the last one was in the 60's.

4/10

Poor

09 Apr 2025

Yailen

The only positive aspect was the location. The facility was old, there was a roach in the hallway, the elevators were not working, the food quality was poor, and overall, the conditions were very inadequate.

Leisure Family

10/10

Exceptional

02 Apr 2025

John

They were doing construction right in front of hotel(all windows faced that way)

Leisure Family

10/10

Exceptional

30 Oct 2024

David

Loved the big rooms

8/10

Excellent

23 Oct 2024

Heather

for shoulder accommodation good value

Comfortable and clean, dated decor, service was good, basic breakfast, beds were hard but the view was unparalleled.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2024

Ann Marie

nice place to stay

10/10

Exceptional

21 Oct 2024

Janice

amazing over the top water views safe Quite
included Breakfast love love it i will be back soon

Self

10/10

Exceptional

19 Oct 2024

Lori

Our room #7 was charming with a wonderful balcony with a view of the lake. Hotel staff was helpful and the breakfast was a nice amenity and very good. The shower was amazing after a long day of train travel carrying our backpack luggage. Very convenient to shops and restaurants. Steps away from the ferry.

Leisure Partner

8/10

Excellent

17 Oct 2024

Paul

The only negative we have is the shower appears to have been an afterthought. 18” on two sides forming a right angel and 24” arch opening.

Leisure Partner

10/10

Exceptional

16 Oct 2024

John

On the water

Bellagio on Lake Como great experience. Holy centrally located close walk to everything. Amazing breakfast. Right on the water is hotel. Close walk to Ferry

Partner