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Bertam Resort Penang

Kedah / Langkawi · Malaysia

12854 Jln Tun Hamdan Sheikh TahirView location

8.8/10Excellent29 Reviews
Cleanliness9.6/109.6
Service9.0/109.0
Comfort8.8/108.8
Condition9.4/109.4
Amenities10.0/1010.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bertam Resort Penang

With a stay at Bertam Resort and Water Park Penang in Kepala Batas, you'll be 2.3 mi (3.8 km) from Penang Golf Resort and 12.9 mi (20.8 km) from Sunway Carnival Mall. This golf resort is 13.4 mi (21.6 km) from Penang Bird Park.

Make yourself at home in one of the 282 air-conditioned rooms featuring free minibar items and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms have designer toiletries and hair dryers. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Kepala Batas? This resort has 35000 square feet (3252 square meters) of space consisting of a conference center and 18 meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 200 per accommodation, per night
    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 8:00 PM.
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Long-term renters welcome
    • Safety features at this property include window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 73.44 for adults and MYR 41.04 for children
    • Covered valet parking fee: MYR 43.20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Malay

    English

Nearby attractions

Bertam Souk & Water Park 1.2 km / 0.8 mi
Kepala Batas Golf Club 2.1 km / 1.3 mi
Penang Golf Resort 2.1 km / 1.3 mi
Kampung Agong 13.3 km / 8.2 mi
Robina Eco Park 13.5 km / 8.4 mi
Frog Hill 14.1 km / 8.8 mi
Ninth Emperor God Temple 17.9 km / 11.1 mi
Tow Boo Kong Temple Butterworth 18.7 km / 11.6 mi
Blissful Memorial Park 18.9 km / 11.8 mi
Butterworth Arena 19.5 km / 12.1 mi
Kelab Tentera Udara 19.6 km / 12.2 mi
Sunway Carnival Mall 20.8 km / 12.9 mi
Sunway Medical Center Penang 21.5 km / 13.3 mi
Penang Bird Park 21.6 km / 13.4 mi
Megamall Pinang 23.4 km / 14.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 282
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Newspaper stand
  • Banquet hall
Show 10 more facilities & services
  • Conference room
  • Meeting room
  • Business centre
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Spa treatments
  • Breakfast
  • Fitness
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Bertam Resort Penang

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PREMIERDOUBLE • DELUXE PREMIERDBL.DX-PE

    Photos are not available for this room type.

    Bertam Resort Penang

    DOUBLE DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Bertam Resort Penang

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Bertam Resort Penang

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Bertam Resort Penang

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB KING BEDSUITE • CLUB KING BEDSUI.CB-KG

    Photos are not available for this room type.

    Bertam Resort Penang

    SUITE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Bertam Resort Penang

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Bertam Resort Penang

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Bertam Resort Penang

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFTDBL.LO

    Photos are not available for this room type.

    Bertam Resort Penang

    DOUBLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bertam Resort Penang

8.8
Excellent
29 Reviews
Cleanliness
9.6 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.4 /10
Amenities
10.0 /10
14 reviews shown
4/10
Poor
26 Dec 2025
Nur Nazifa
check in very slow took about almost 1 hr.breakfast you have to search the seat own your own.food refill slow
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Syafiq
Had a wonderful stay here and the breakfast was good. Swimming pool is also spacious. Only downside is the view from my room.
Leisure Family
10/10
Exceptional
29 Oct 2025
Gerald
Bertam Resort is really outstanding. Quiet location, Amazing architecture and ambiance, great pools (unfortunately I had not enough time for the waterpark). But as a vegetarian i would like to have a wider range of dishes.
10/10
Exceptional
22 Aug 2025
Ahmad Syahir
All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough.
Leisure Family_with_children
10/10
Exceptional
21 Jan 2025
LANCE
Beautifully designed and decorated. Staff service excellent and beautiful pool area
Kechmara soa was also excellent
Leisure Partner
10/10
Exceptional
20 Jan 2025
Jasmin
Great stay
10/10
Exceptional
17 Jan 2025
Nik
Very friendly staff
Leisure Family
10/10
Exceptional
27 Apr 2024
Siti Rohani
The design of the resort is very unique. 👍👍👍
Leisure Family
2/10
Poor
01 Oct 2023
Lee Jun
My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
10/10
Exceptional
01 May 2023
MOHD SHAHRIL BIN HJ MD
Pool is amazing
10/10
Exceptional
27 Apr 2023
Chee Labb
Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
Friends_and_family Family
10/10
Exceptional
02 Aug 2025
NORZEAN
Semua terbaeeek
Friends_and_family Family
8/10
Excellent
04 May 2025
Wan Sadida

Sesuai untuk keluarga

Bilik selesa dan staff yg mesra
Friends_and_family Friends
8/10
Excellent
06 Sep 2024
Yutaro
良いホテルでした。
Business_and_leisure

Location & surroundings

Bertam Resort Penang
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Malaysia

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