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The Bagan Suite

Penang · Malaysia

4767 Jln Permatang PauhView location

8.2/10Excellent50 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Bagan Suite

With a stay at The Bagan Suite in Butterworth, you'll be 2.8 mi (4.5 km) from Sunway Carnival Mall and 13.2 mi (21.3 km) from Queensbay Mall. This hotel is 15.2 mi (24.5 km) from KOMTAR and 15.9 mi (25.5 km) from Swettenham Pier Cruise Terminal.

Make yourself at home in one of the 46 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers.

Conveniences include separate sitting areas and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed No alcohol served onsite Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 2.00 per accommodation, per night
    • A damage deposit of MYR 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Alcohol is not served at this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Malay

    English

Nearby attractions

Butterworth Arena 1.8 km / 1.1 mi
Kelab Tentera Udara 2.6 km / 1.6 mi
Tow Boo Kong Temple Butterworth 2.7 km / 1.7 mi
Penang Bird Park 3.5 km / 2.2 mi
Ninth Emperor God Temple 3.6 km / 2.2 mi
Sultan Abdul Halim Ferry Terminal 3.9 km / 2.4 mi
Sunway Carnival Mall 4.2 km / 2.6 mi
Megamall Pinang 5.3 km / 3.3 mi
Robina Eco Park 8.7 km / 5.4 mi
KPJ Penang Specialist Hospital 11.6 km / 7.2 mi
Bukit​ Mertajam Hospital 14 km / 8.7 mi
St. Anne's Church 15.3 km / 9.5 mi
Kampung Agong 15.9 km / 9.9 mi
Mengkuang Dam 17.6 km / 10.9 mi
Penang Golf Resort 18.2 km / 11.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about The Bagan Suite

8.2
Excellent
50 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.2 /10
Amenities
8.4 /10
20 reviews shown
8/10
Excellent
02 Jan 2026
Xin Ni
Sound proof need to improve
Toilet flash , next door talking can listen clearly
Business
8/10
Excellent
14 Dec 2025
Lim
clean room, quite big
Friends_and_family Family
4/10
Poor
17 Nov 2025
Tiong
The Boutique hotel is pretty new & well renovated. Staff services are ok. However the stay is quite bad (alot of noises from above, adjoining units & below). The noises are pretty constant even late into the night. Will not come back again. Unable to rest / sleep well.
Partner
6/10
Pleasant
11 Jul 2025
Binti Hassan
Ok average
Business Family
4/10
Poor
17 Jun 2025
Cher Kwang
Inconvenient check out time, 11am is too early.
Business_and_leisure Friends
10/10
Exceptional
15 Apr 2025
Afiqah
Value for money! Suprised with how Butterworth has this nice hotel. Suitable for family too. Will come back soon!
Business_and_leisure Family_with_children
8/10
Excellent
11 Apr 2025
ZHONG JIE
The sound of next room can be hear ..
Leisure Family
8/10
Excellent
22 Jan 2025
Esther
No hair dryer in the room
Business Family
10/10
Exceptional
13 Jan 2025
Cia Hui
Request early check in due to one of the family members was not feeling well. They quickly looked for a room for us to checked in. Appreciate theire understanding and consideration.
Surrounding got few restaurants which is walkable from the hotel and the food was nice too especially lemon curry noodle. The room was clean and and bed is nice to sleep.We will book this hotel again in future if we travel Penang again
Leisure Family
10/10
Exceptional
26 Dec 2024
Verified traveler

The Bagan Suite Awesome

Very spacious for family.
Friends_and_family Family
8/10
Excellent
15 Dec 2024
tan
for room sound insulation very bad.
Leisure Family
8/10
Excellent
04 Dec 2024
Lim

Good stay

Value stay. Condition quite good
Friends_and_family Family
10/10
Exceptional
19 Sep 2024
Krishna
Superb clean. Nice aroma.
Leisure Family
6/10
Pleasant
17 Jul 2024
Haidar
The hotel is new. Feel sorry no coffeshop or dinning area. There is a near by pub.
10/10
Exceptional
25 Jun 2024
Verified traveler

Great spot

Great value for money, very comfortable room, and a brand new property. The walls are super thin though, and you can hear everything (including people switching plug points on and off)... but that being said, for a one or two night trip, this hotel was an excellent find.
Friends_and_family Family
6/10
Pleasant
27 May 2024
Verified traveler

A comfortable stay with reasonable rates.

Clean and bright room with big ger than super single sized twin beds. Appreciate the aircon able to cool the room rapidly. Stayed at this hotel a couple of times and wished the big windows could do with day curtains though; very glaring and worse when sun shined in, but drawing of sunblock curtains would require switching on room lights even during daytime. Although there's no chair provided (can sit on bed), but it would be helpful to have a table or a ledge along the wall for guests to place their essentials. Other than these feedback ideas, I liked my stay as staff are friendly, place is clean, located in a quiet locale and free parking (limited) is downstairs.
Partner
10/10
Exceptional
16 Apr 2024
Eshwaran
I had a very pleasant stay. The staff was really helpful and courteous. The rooms were quite nice and well designed. Walk able distance to a food court which just in front the hotel and nearby got mini marts. There are also few other restaurants. Not forgotten, also have a small coffee outlet at their lobby.
Business Self
10/10
Exceptional
17 Sep 2023
Federick
Overall was good. Just my room key need to reactivate at reception everyday. Beside, the soundproof was not that good, keep listen people open and close the door…
Business
8/10
Excellent
22 Feb 2026
Yin Sze
Fast check in, room clean and neat. Only bad side is the pillows are old but still comfy
10/10
Exceptional
15 Jan 2025
kai yim
value for money, there are 2 food halls around the hotel. food was quite good
Friends_and_family Family

Location & surroundings

The Bagan Suite
4767 Jln Permatang Pauh, Malaysia, Malaysia

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