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Victoria Garden Hotel

Penang · Malaysia

280 Lebuh Victoria, 10300 Georgetown.View location

8.8/10Excellent242 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood10.0/1010.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Victoria Garden Hotel

Enjoy stunning views from the rooftop terrace at the Victoria Garden Hotel, located in the heart of George Town. Stay connected with complimentary Wi-Fi and take advantage of convenient services including concierge and dry cleaning/laundry.

Dine at the on-site restaurant, order room service (limited hours), or grab a to-go breakfast for a fee. Each of the 80 air-conditioned rooms features a minibar, flat-screen TV with cable, and a private bathroom with complimentary toiletries and a bidet.

Guests also enjoy a 24-hour front desk, luggage storage, and on-site parking. A bus station shuttle is available for a surcharge. You'll be just a short drive from Penang Times Square and KOMTAR, with easy access to popular attractions.

Read more about this hotelShow less

A stay at Victoria Garden Hotel places you in the heart of George Town, within a 5-minute drive of KOMTAR and Gurney Drive. This hotel is 3.5 mi (5.6 km) from Gurney Plaza and 5.5 mi (8.8 km) from Penang Hill.

Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a bus station shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 50.0 per stay
    • A tax is imposed by the city: MYR 2.00 per accommodation, per night
    • Service fee: MYR 2 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately MYR 35 to 45 for adults, and MYR 25 to 35 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Raja Tun Uda Ferry Terminal 0.2 km / 0.1 mi
Armenian Street 0.5 km / 0.3 mi
Batik Painting Museum Penang 0.5 km / 0.3 mi
Pinang Peranakan Mansion 0.5 km / 0.3 mi
Cheah Kongsi 0.5 km / 0.3 mi
Goddess of Mercy Temple 0.6 km / 0.4 mi
Queen Street 0.6 km / 0.4 mi
SENTRAL College Penang 0.6 km / 0.4 mi
Kapitan Keling Mosque 0.6 km / 0.4 mi
Queen Victoria Clock Tower 0.7 km / 0.4 mi
Leong San Tong Khoo Kongsi 0.7 km / 0.4 mi
Cannon Street 0.7 km / 0.4 mi
Fort Cornwallis 0.7 km / 0.5 mi
Swettenham Pier Cruise Terminal 0.8 km / 0.5 mi
Padang Kota Lama 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 80
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
Show 10 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Victoria Garden Hotel

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Victoria Garden Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX

    Photos are not available for this room type.

    Victoria Garden Hotel

    TWIN DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-SUPERIORDOUBLE • INNER-SUPERIORDBL.IN-SU

    Photos are not available for this room type.

    Victoria Garden Hotel

    DOUBLE INNER-SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ONE BEDTWIN • ONE BEDTWN.1B

    Photos are not available for this room type.

    Victoria Garden Hotel

    TWIN ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Victoria Garden Hotel

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Victoria Garden Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Victoria Garden Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDTWIN • DELUXE ONE BEDTWN.1B-DX

    Photos are not available for this room type.

    Victoria Garden Hotel

    TWIN DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Victoria Garden Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Victoria Garden Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Victoria Garden Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE

    Photos are not available for this room type.

    Victoria Garden Hotel

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Victoria Garden Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

    Photos are not available for this room type.

    Victoria Garden Hotel

    Double or Twin PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Victoria Garden Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Victoria Garden Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Victoria Garden Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Victoria Garden Hotel

8.8
Excellent
242 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
10.0 /10
Amenities
8.4 /10
75 reviews shown
10/10
Exceptional
25 Jul 2026
Ilya Natasha
The staff was accommodative, the location is super strategic to go around for food and drive. The room showcased malaysia characterisric and i love it!! Coming back here again for sure
10/10
Exceptional
11 Jul 2026
Ian
Great location and easy access to the old town. Staff very helpful and arranged our trishaw’s for us. Brilliant day out learning the history
Friends
10/10
Exceptional
11 Jul 2026
Karen
Room is clean and spacious, with enough room for luggages. Walking distance to ferry, jetties and old town. Helpful reception staff.
Friends_and_family Friends
6/10
Pleasant
09 Jul 2026
LE HANG
The room is not clean , dusty everywhere.
I not reckon to stay at hotel
Family
10/10
Exceptional
27 Apr 2026
Vivian
Close to jetties and bus stop to Penang Hill.
Partner
10/10
Exceptional
23 Apr 2026
Ebrahim
We liked everything with our stay at Victoria Garden Hotel
Partner
8/10
Excellent
04 Apr 2026
GRACE
Friendly & welcoming staff
Partner
10/10
Exceptional
25 Mar 2026
Lawrence Gregory
Everything about this hotel was good
Self
8/10
Excellent
11 Feb 2026
Stuart
Floor was dirty, bathroom drawer broken. Safe, large breakfast buffet.
Partner
10/10
Exceptional
08 Feb 2026
Richard
Spotless room and very modern, staff are friendly and helpful.
Partner
10/10
Exceptional
04 Feb 2026
Joyce
A clean modern hotel within walking distance of all the popular walking streets. Hotel staff was friendly and very helpful
Partner
10/10
Exceptional
31 Jan 2026
Stanimir
The stay was very pleasant overall. The room was comfortable, well-equipped, and met all expectations for a typical hotel stay. Everything worked well, and the bed was comfortable, which made for a good night’s rest.

The breakfast was excellent and very abundant, with a wide variety of options to choose from.

The only minor downside was that there were some hairs in the bathroom and a few around the room, which slightly affected the initial impression. Other than that, everything was great and I would consider staying here again.
Leisure Self
10/10
Exceptional
30 Jan 2026
Loregin
Room is very clean, very good service, staff are excellent very helpful and polite, great location.
Leisure Friends
10/10
Exceptional
28 Jan 2026
Mauricio
Good location, great breakfast, nice staff
Leisure Partner
8/10
Excellent
14 Jan 2026
Hui Min, Tara
Hotel location appears secluded with not much activity at first sight. Was allocated a room opposite a multi storey carpark, hence no view to speak of. Room is not big but cosy enough with all necessary amenities. Plus point is that there’s a number of shops nearby selling local food.
Leisure
8/10
Excellent
02 Jan 2026
Liping
Staff were friendly and the room was clean and spacious. The location of the hotel was great - walkable to many places yet located in a quieter alley so it wasn’t too noisy.
Partner
10/10
Exceptional
29 Dec 2025
Wendy
Good location, great staff and a comfy bed
Leisure Partner
10/10
Exceptional
23 Dec 2025
Soon Hung
Everything is perfect and is only a 10 min walk to ferry terminal. The only draw back was the shower drain is very slow draining. Need to watch out otherwise the bathroom get flooded.
Leisure Partner
8/10
Excellent
18 Dec 2025
Johanna
The staff were wonderful. The room was nice, but the bathroom had some mold in the shower shelf and around the shower head. If this is remedied then it would be all good.
Self
10/10
Exceptional
06 Dec 2025
kyoko
room was clean
Leisure
8/10
Excellent
26 Nov 2025
DANIEL
breakfast was
10/10
Exceptional
04 Nov 2025
Elsa
Great location. Friendly staff and comfy bed
Leisure Partner
10/10
Exceptional
26 Oct 2025
Heng
The location of the hotel is excellent just one road away from Penang ferry terminal and from there to go around town just walking distance
Partner
10/10
Exceptional
12 Oct 2025
ankit
Located just a 3-4 min walk from the ferry terminal. Close to all amenities and walking distance to tourist spots in old George Town.
Leisure Self
8/10
Excellent
26 Sep 2025
Vu
The hotel itself is nice and convenient to walk to places. I like the cleanness of the room. However, the daily breakfast seems to have the left over/same foods during my stay (pls watch thoroughly the tea/coffee mugs too). Overall i enjoyed my few nights stay.
Leisure Family
10/10
Exceptional
11 Sep 2025
Mark
Convenient to the ferry and lits of shopping abd restaurants
Leisure Family
8/10
Excellent
05 Sep 2025
Sheldon
The breakfast is good.
Leisure Family
4/10
Poor
24 Aug 2025
Angus
Cleanliness of hotel rooms is below par. There were ants on the bed and around the bedside table which was really terrible. Staff arranged another room for stay though but not good experience in general. No late checkout could be entertained as well.
Leisure Family
8/10
Excellent
05 Aug 2025
Peter Trent
Convenient, functional hotel
Leisure
8/10
Excellent
19 Jul 2025
Hyon

깨끗하고 멋진 위치의 호텔

조지타운의 가장자리에 위치했지만 너무 번잡하거나 시끄럽지 않은 환경이 너무 좋았고, 유네스코 등록 스트리트아트에 접근하기도 좋았다. 직원들은 친절했고, 방은 기대보다 훨씬 깨끗하고, 수돗물 상태도 좋았다. 조식의 다양성은 낮았지만 전반적으로 가성비 최고의 호텔 중 하나라고 평가된다.
Partner
10/10
Exceptional
13 Jul 2025
Tenia
Lovely hotel in a great location - very walkable area.
Leisure Friends
6/10
Pleasant
13 Jul 2025
fernny
The property itself is great but what I didn’t like was taking a print copy of my identity documents to keep and share to the head office to verify that I’m a Malaysian resident. This can be easily confirmed by viewing my identity at the front desk. Headquarters should review their privacy collection policies.

Furthermore, there weren’t enough hotel key cards and were only given 1 per room, which were told that the next day we could try again to get an extra card.

There’s a policy if we lost the key cards, it’s RM50 each fine.
Leisure Family
10/10
Exceptional
12 May 2025
William

A lovely place.

Very enjoyable in the heart of Georgetown so easy walking around in the evenings. Staff were helpful, offered a packed breakfast for us on our early departure. Thanks so much.
Partner
10/10
Exceptional
20 Mar 2025
Firozali
THAT THEY CHARGED FOR A BOTTLE OF WATER OVER TWO BOTTLES ALLOWED
Leisure Partner
2/10
Poor
14 Mar 2025
Tetsuro
As per hotel staff at the reception, even though they received e-mail from Expedia to let them know about my reservation, my name was not found in their system. Thus, I was rejected to stay. In addition, I have not received any information about refunding.
Leisure Self
10/10
Exceptional
10 Mar 2025
katherine
The wait staff and chef in the breakfast area were attentive and went above the call of duty. Would stay here again and would recommend to others.
Leisure Partner
10/10
Exceptional
22 Feb 2025
Jack

Great stay

All was great, period.
Business
10/10
Exceptional
16 Feb 2025
Catherine

Wonderful stay

Wonderful stay here, a real gem in the middle of Georgetown. Everything is within walking distances and the hotel is well located. Breakfast was great. Room was comfortable with a lovely bathroom area. Would recommend to all.
Partner
10/10
Exceptional
12 Feb 2025
Milada
Perfect location to get to everything in Georgetown. Very nice hotel.
Leisure Friends
8/10
Excellent
22 Jan 2025
Lisa
Beautiful heritage building converted to a hotel, very modern & classic feel for a converted building. The room was quite nice, the bathroom however could have been more clean alongside the shower, not sure if they sanitize of deep clean this. Other than that, the location is quite good and close by to breakfast eateries and evening food stalls
Leisure Self
8/10
Excellent
29 Dec 2024
Herman
Beautiful view
10/10
Exceptional
16 Dec 2024
Michael

Great time

Great location
Self
8/10
Excellent
10 Dec 2024
Verified traveler
Location is great if you need something near the ferry terminal. The place is clean and tidy. It's quiet so you get a good night sleep. Walkable distance to most places nearby. Anything further then it's no issues to hail a Grab ride to get you from A to B. Spacious and clean, very safe area.
Partner
8/10
Excellent
17 Oct 2024
Edmund
Excellent location, availability of parking
Business
8/10
Excellent
11 Oct 2024
Verified traveler

Good hotel, close to ferry

Nice hotel. Good location, very close to the ferry and little india. Some staff members were very helpful, others were not. I tried to stay an extra night and was told they were sold out, but was able to find availability online. I didn't end up staying, but wasnt pleased that I was lied to.

The bathroom also had hairs in there when I arrived, and the shower pipe leaked a lot of water. Not eco friendly at all.

That being said, I would stay here again. Rooms are comfortable and there are some great coffee shops across the road.
Self
8/10
Excellent
23 Sep 2024
Johnny
Would stay here again.
Leisure
6/10
Pleasant
19 Sep 2024
Ernie

Buy more water before going in.

The hotel is beautiful & clean. But service provided are minimal. They will not give you extra bottle of water, need to buy from outside. The mart beside the hotel always no one inside. Have to walk a distance to buy water .
10/10
Exceptional
24 Aug 2024
Nichola Marion Rastrick
Excellent find.
Leisure Family
8/10
Excellent
08 Aug 2024
Verified traveler

Excellent location

The hotel was in excellent location. Staff are very helpful. The breakfast had a lot of choice. Most of the food you would expect to be hot was cold eg fried eggs?! But the fruit, pastries and waffles filled us up. Also the restaurant is well advertised on site and online - was closed which was disappointing.
Partner
10/10
Exceptional
10 Jul 2024
Verified traveler
The hotel is close to ferry & city sights . An excellent hotel in a quiet city street
Self
10/10
Exceptional
15 Jun 2024
Saw Cheng
Value for money.
Leisure Partner
10/10
Exceptional
30 May 2024
Yawei
Center location. Friendly staff.
Leisure Family
10/10
Exceptional
13 May 2024
Verified traveler

Very good, central, modern

Great price, central location just a couple blocks from attractions. Very kind staff. Clean, nice modern room.
Only thing is TV only had 2 channels I could watch and one only had sports
Self
10/10
Exceptional
08 May 2024
De Wanda Dinh
Great location. Clean and comfortable hotel. Staff were very nice and helpful. Breakfast buffet was great. Lots of food selections. The only I didn't like was the window facing the parking garage. No view. Otherwise, we enjoyed our stays.
Leisure
10/10
Exceptional
02 May 2024
Jia Hui
The location of property is really good. Close to all popular attraction spots, approx 12-20mins walk to most attraction places yet quiet enough for rest. Taxis in Penang generally takes a longer duration to pick us up, approx. 10-12mins. as such, we preferred to walk by foot to nearby locations. Check in counter allowed us to deposit our bags before check-in, which we really appreciate. It was spacious as well
Leisure Family
10/10
Exceptional
23 Jan 2024
Mark

High standard hotel, excellent staff.

Whilst touring Malaysia I stopped off at Georgetown Penang for 3 nights I stayed at the Victoria Garden hotel. It was excellent from the minute I walked through the door. All Staff were friendly, helpful and very professional. The Hotel is modern, well furnished and immaculately clean. It is in a good location to explore Georgetown and surrounding areas. The rooms are very good and well serviced. I would definitely recommend this hotel and will stay here again on my next visit.
Self
10/10
Exceptional
06 Dec 2023
Adlina
I love the interior design of the room. It’s cozy and comfy and clean
Leisure Partner
10/10
Exceptional
12 Nov 2023
Yau Sang
Quiet and friendly.
Leisure Family
10/10
Exceptional
25 Oct 2023
Siu Leung Albert
Good location with friendly and helpful staff. Front office staff, WJ helped me to arrange a taxi at 4am to go to airport. Since it was too early to have breakfast, kitchen staff arranged a fruit plate for me the day before. Fantastic service, the room also very nice. I will definitely come back next time I go to Penang.
Leisure Self
10/10
Exceptional
20 Oct 2023
Shun
The hotel is in good shape but the surrounding environment is not satisfactory
Leisure Partner
6/10
Pleasant
15 Oct 2023
Sook Nee
The bedsheet and liner all full with very strong softener smell. The smell is unbearable and if you are sensitive to that, you really cant sleep the whole night. for light sleeper you may request room facing backyard and don’t choose highest floor (4th floor). If the night is raining night, you definately cannot sleep because the water drops at something aluminium plate at the top. It is super annoying.
Leisure Family_with_children
6/10
Pleasant
09 Sep 2023
Noriko
I paid the tax 12 RM on arrival. Hope next time Expedia charges altogether so that no need to pay extra to the hotel. The breakfast was quite poor, not much choice and most of the food was too hot to eat for the foreigners.
Business Self
8/10
Excellent
15 Aug 2023
Verified traveler

Decent

The hotel is located on a relatively quiet street except for the bar directly across from the hotel which plays very loud music till late at night. Check in and out was smooth and easy. Location is convenient in George town. Room and bathroom was clean. The bed was quite hard and the pillows were too soft (sank in completely). Overall, a decent hotel to stay in for a few nights.
Partner
10/10
Exceptional
23 Jul 2023
Yong Lik
Will definitely stay again if I visit Penang again.
Leisure Partner
10/10
Exceptional
16 Jul 2023
Hannah
staff at the front desk were very nice, friendly and helpful! the hotel room was clean and spacious as well.
Leisure Friends
8/10
Excellent
21 Jun 2023
Aggie0701
The breakfast is bad as very limited selection and tv program is very unclear and no much channel. However the room is clean. Nearby hotel is very quiet
Business
6/10
Pleasant
19 Apr 2023
Goh Eng
Still having an antiquated IT system where guests have to log in every 24 hours. And it is sometimes slow. Disappointing!
10/10
Exceptional
26 Dec 2022
Lee
Good location. Walking distance to the tourist hotspots. Quiet. Clean and friendly staff. Highly recommended !
Leisure Friends
8/10
Excellent
04 Dec 2022
Stacey
The location is great for walking and seeing the authentic part of Penang. Lots of great places to eat and the hotel was clean and the staff was kind and helpful.
Leisure Family
8/10
Excellent
04 Dec 2022
Jien Hung
Clean and modern hotel, good sheltered parking, quiet during night for peaceful sleep, excellent location for walking tour. Bed is firm, if offer better pillow choices, this hotel will be perfect.
Leisure Friends
8/10
Excellent
29 Nov 2022
Jordan
我喜欢这里的幽静。
Business Self
10/10
Exceptional
14 Nov 2022
AN
The hotel location is convenient, room is comfortable, and the service is good. The only problem is Wi-Fi signal is weak, always interrupted when using the voice call.
Business_and_leisure Self
10/10
Exceptional
06 Nov 2022
YIK WAH
Overall satisfied with the stay at this hotel.
Leisure Family
10/10
Exceptional
13 Oct 2022
David

A hidden gem

From checkin the stay was pleasant. I was surprised with the room, it was clean and tidy but an accessible room. I asked the staff and they said it was fine for me to stay in there. I loved the space, shower was huge naturally but the bath mat soaked up a lot of the water. Easy walk to Little India, transport and the Boston Cafe across the road is great. Worth the money great location. A walk thru the street Art is a must in Georgetown
Self
8/10
Excellent
26 Sep 2022
Lee Keang
When i booked was $470 but need to pay $646 at the hotel. Suppose to lock the price rather then just book last minute..😮
Friends_and_family Family

Location & surroundings

Victoria Garden Hotel
280 Lebuh Victoria, 10300 Georgetown., Penang, Malaysia

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Victoria Garden Hotel

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