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The Frame Guesthouse

Penang · Malaysia

168, Lebuh ChuliaView location

8.8/10Excellent49 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.2/108.2
Condition8.2/108.2
Location10.0/1010.0
Neighborhood9.8/109.8
Amenities8.8/108.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Frame Guesthouse

The Frame Guesthouse is a popular choice amongst travelers in Penang, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience.

Free Wi-Fi in all rooms, ticket service, taxi service, 24-hour front desk, luggage storage are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities.

Friendly staff, great facilities and close proximity to all that Penang has to offer are three great reasons you should stay at The Frame Guesthouse.

Read more about this hotelShow less

With a stay at The Frame Guesthouse - Hostel in George Town (Downtown George Town), you'll be a 3-minute drive from Gurney Drive and 9 minutes from Penang Hill. This hostel is 0.2 mi (0.2 km) from Goddess of Mercy Temple and 0.2 mi (0.3 km) from Cannon Street.

Make yourself at home in one of the 18 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • Special Instructions
    The front desk is open daily from 9:30 AM - 10:30 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Kapitan Keling Mosque 0.2 km / 0.1 mi
Queen Street 0.2 km / 0.1 mi
Goddess of Mercy Temple 0.3 km / 0.2 mi
Armenian Street 0.3 km / 0.2 mi
Cannon Street 0.3 km / 0.2 mi
Batik Painting Museum Penang 0.4 km / 0.2 mi
Georgetown UNESCO Historic Site 0.4 km / 0.3 mi
Penang Street Art 0.5 km / 0.3 mi
St. George's Church 0.6 km / 0.4 mi
Leong San Tong Khoo Kongsi 0.6 km / 0.4 mi
Penang State Museum 0.6 km / 0.4 mi
Pinang Peranakan Mansion 0.6 km / 0.4 mi
SENTRAL College Penang 0.6 km / 0.4 mi
Pinaon Time Tunnel 0.7 km / 0.5 mi
Padang Kota Lama 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • 24-hour securityExtra charge
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Library
Show 5 more facilities & services
  • Towels and bed linenExtra charge
  • Restaurant
  • TV lounge
  • Game room
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about The Frame Guesthouse

8.8
Excellent
49 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
9.8 /10
Amenities
8.8 /10
20 reviews shown
2/10
Poor
26 Oct 2025
Matthew
Echoing other reviews, noise is a significant problem here
Partner
10/10
Exceptional
28 Jan 2025
Maricarmen
Great value for the cost
10/10
Exceptional
22 Dec 2024
Chiung yin
I had great stay, the facility is really clean. They mop the floor daily. The area is convenient for going to places or finding things to eat.
Leisure Self
8/10
Excellent
21 Dec 2024
Chiung yin
It feels really cozy here. The facility is clean but the building is old. Its a little bit noisy sometimes.
Leisure Self
10/10
Exceptional
02 Sep 2024
Mei
Miss Yang at the front desk is very kind and helpful. The location is within easy access to everything, there are a great variety of food options around.
Self
8/10
Excellent
12 Jul 2024
Lee Choon
budget
Leisure Self
8/10
Excellent
12 Jul 2024
Lee Choon
cost saver
Leisure Self
6/10
Pleasant
11 Mar 2024
Grace
Good location and easy check in and check out. The third floor doesnt have a bathroom so you have to go down to the lower levels anytime you need to do something. Facilites are fine but a lot of moisquitoes
Leisure Self
6/10
Pleasant
09 Mar 2024
Verified traveler

Noisy but overall pretty good

Hostel was pretty comfortable, but no provacy curtains. Really loud as opposite the mosque amd a major road, the ear plugs provided help very little, even though i realise that is not their fault. Just be aware of a 5am wake up call every morning. Showers and toilets separated and just like the pictures. Not social at all though. Overall good but depends on how heavy a sleeper you are
Self
8/10
Excellent
02 Mar 2024
Alex
Helpful happy staff. Great spot with heaps of charm in a central location. It's an older building but well updated and kept. Good aircon and wifi. Ask for a room away from Chulia st though, its really loud.
Leisure Self
10/10
Exceptional
28 Jan 2024
Laura
The property is located right at the heart of the city and in front of Kapitan Keling Mosque, one of the many landmarks and touristic attractions of Georgetown.
The staff was very polite and helpful, and the property is very nice and has this very nice style.
Our room was spacious, very comfortable and we had a very nice view from the mosque (only issue was being awakened by it at 5 AM every morning, but they had earplugs at the reception to help with that).
Leisure Partner
6/10
Pleasant
21 Jul 2023
SAMKI

Could be better

The room smelled musty so I couldn’t sleep all night long. I was on the top bunk and it was dark so I fell when I tried to come down. The other occupants took the aircon remote control so it got really hot and humid at night. There were many bugs in the room and the washroom area.
Self
8/10
Excellent
27 Feb 2020
Nipu

Nice place

The first night I was in an 8 bed mixed dorm and it was very noisy. There is a mosque nearby and I was woken up at 5:30am and 6:30am from it. I was also able it hear noise form people walking outside of the room. The next two nights, I was in a 4 bed female dorm and it was so much better. It was very quite.
Self
10/10
Exceptional
21 Dec 2019
Verified traveler
Love it 😍
I do strongly recommend it for all 👍👍
Friends_and_family Friends
8/10
Excellent
18 Sep 2019
Ian

Good in George!

Great location. Heart of Georgetown. Easy to walk around or less than 2 mins to a bus stop in either direction. Street art, food, bars are all right there.

Friendly staff and enough space to get some quiet time in one of several common areas. Has a TV area but I never watched anything so can’t say much on that.

Was there for 7 nights and slept great every night. The prayers can be loud, but I don’t know if anywhere in the area is quiet, so buy some earplugs if you are a light sleeper.
Self
8/10
Excellent
18 Dec 2018
Kyungmin

okay with short stay

First of all, the staffs are superb nice. Thank you so much. I stayed in dorm and there was no curtain. There is a window in the room but it cannot be opened, and the light came from the hallway through the window was bothering me when I sleep.
8/10
Excellent
30 Oct 2018
Nurul
Everthing is good except for the towel. Not so clean, eventhough i have requested for a second towel. Just remember to bring your own towel. Other than that, I have a pleasant stay
8/10
Excellent
04 Jun 2018
Spencer
Hotel staff was very nice and helpful the whole time we were there. We decided to book an extra night and they were accommodating with letting us check in early to the other room so we could leave our stuff there. The beds weren’t too comfortable but the biggest issue was that the walls and floors are super thin so you can hear everything. Rooms and bathrooms were fine and clean
10/10
Exceptional
14 May 2018
Jeyson
Great Location in the heart of George Town, easy to go to the Bus Terminal and explore all about George Town. Just walk out and then your adventure start.
Lovely condition and cleanliness is great. Simplest but can't ask for more.
All guest here should be pleased with the bathroom and toilet, very clean.
The price is reasonable for all traveler, especially the backpacker :)
8/10
Excellent
18 May 2017
Verified traveler

Penang home base

Look, it's not a high-end hotel, and you get what you pay for. But it's a fine place from which to explore Penang, and the staff is very friendly and helpful. Breakfast is a simple affair (fresh fruit, strong coffee, tea, bread for toast, kaya, fruit jam, and butter). Wash up your dishes when you're done. It's fine, but instead of filling up on this, consider checking out the tasty and cheap street food, nearby.

My double room with ensuite bath smelled a bit musty and had only a window facing the inside common bathroom area, which was quite noisy (hearing people showering and brushing their teeth), but the A/C and wifi worked.

The ensuite bath consisted of an in-room sink, and then the toilet and shower were in a small separate room with sliding door - the type common in Asia where the toilet gets wet when you shower. But the hot water was reliable and consistent.

Two things bothered me:
1) The \"private\" bath had recently been used, prior to my evening check-in. The toilet was wet, and there were wet footprints on the bath mat. Not what I had expected to find upon arrival.
2) There was some type of plumbing issue, causing the toilet to gurgle/back up when others were showering or flushed elsewhere in the building. I found it stressful, but the toilet did NOT actually ever overflow during my stay.

Earplugs are a must.

Location & surroundings

The Frame Guesthouse
168, Lebuh Chulia, Penang, Malaysia

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The Frame Guesthouse

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