Name: Tien Hotel
Address: 348, Lebuh Chulia, Penang, 10200, MY

10/10

Exceptional

17 Feb 2026

Jiayang

Clean and comfortable

6/10

Pleasant

12 Feb 2026

Brian

Room was decent and clean. Location is good for sightseeing and eating. They only have one person at the front desk one shift a day. If you arrive early or late no one is there to check you in. If you have a problem or lose your room card same thing.

Leisure Self

6/10

Pleasant

04 Feb 2026

Yue

Good price for just one night

8/10

Excellent

13 Jan 2026

Albert

Great location and room is clean.

Leisure Family

10/10

Exceptional

03 Jan 2025

Winnie

Staff were great. Good location.

Leisure Family

6/10

Pleasant

07 Dec 2024

Suen

Lebuh Chulia, convenient location and bus transport, near to the night street stalls and eateries, adjacent lively bar area but a bit noisy at times after midnight.

Leisure Self

4/10

Poor

03 Dec 2024

Nihal

The staff are only present at the reception for a few hours during the day. No one was at the reception desk when we wanted to check out in the morning. The reception was right outside of our room so we could hear a lot outside of our room. The bathroom has no door, just a curtain.

Leisure Partner

6/10

Pleasant

30 Nov 2024

Damon

Courtyard Suite. Good sized room. Hotel close to bars, restaurants and street food.

Has a kitchen area but nothing really to cook with.

Unfortunately noisy building work all day from next door restaurant.

Leisure Partner

8/10

Excellent

23 Nov 2024

dom

Unassuming entrance once inside Large new stylish rooms with bath and monsoon shower. In room safe. No refrigerator or tea/coffee. Wifi bit sporadic. TV didn’t work.

Good location near bars and restaurants although parts of Chulia St resemble now resemble Kuta. Room fronted onto street and despite double glazing was loud until the wee hours

Leisure Self

10/10

Exceptional

22 Nov 2024

konstantinos

Great location

The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.

Partner

8/10

Excellent

17 Oct 2024

Holly

Beautifil interior of the building. Just like the pictures. Spacious, lovely. Deep soak bath was a delight.

Didnt get any sleep the 4 nights I was there. Midnight parades, 3am road works, bars and clubs all weekend. And just as noisey during the day..

Leisure Self

10/10

Exceptional

24 Jul 2024

Matthew

Worked out fine

8/10

Excellent

26 May 2024

Reza

Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area

Leisure Partner

8/10

Excellent

22 Feb 2024

Taryna

Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!

Leisure Partner

6/10

Pleasant

15 Feb 2024

Christine

We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.

Leisure Partner

10/10

Exceptional

07 Jan 2024

Matthew

Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.

Partner

2/10

Poor

12 Oct 2023

Dharul

1) Booked a suite room - defective aircond and apparently many ppl have complained before.
2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door.
3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room.
4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2.
5) ID of this place is nice but definitely need to improvise on maintenance.

Partner

2/10

Poor

22 Sep 2023

Jaswinder

Never stay here

8/10

Excellent

02 Jul 2023

Oi Chai

good location

6/10

Pleasant

30 Apr 2023

Fong Choh

Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.

Leisure Family

8/10

Excellent

25 Apr 2023

douglas

yes

10/10

Exceptional

15 Feb 2023

Verified traveler

Very nice staff

Self

10/10

Exceptional

11 Oct 2022

Dan

The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.

Leisure Self

8/10

Excellent

15 Sep 2022

Verified traveler

Nice stay in Tien Hotel

Good location and many cafes and coffeeshops nearby.

Partner

10/10

Exceptional

31 Jul 2019

Heng

Penang Food Trip

The staff were fantastic. Location was central to all the heritage Georgetown has to offer. Being located at the busy strip, it can be a bit noisy at times. Overall a very pleasant stay.

10/10

Exceptional

29 Jul 2019

Erika

Awesome stay in the heart of Penang!

Great concept of having a shared kitchen and lounge area. As a guest you have the choice to stay in your room or use these areas and meet and mingle with other guests. You can do whatever you prefer! It did mean, more options then your usual room has, like a coffee machine, a fridge, nice relaxing spaces to enjoy, etc. We absolutely loved it!

Partner

10/10

Exceptional

15 Jul 2019

Verified traveler

Beautiful boutique hotel right in the heart of Georgetown with some great street eats and short stroll to Love Lane for the nightlife. Hotel is over 2 levels, no lift so just to get to the first level is a set of stairs for those of you who would find this difficult probably wouldn't like this. Great self serve kitchen on the first level with tea and coffee making facilities and lovely undercover seating area. Second level is a lounging area indoors and outdoor pool, although no shade. Room was great, clean with a nice comfortable bed, block out curtains and double glazing on windows to block out noise, only bad thing is the bathroom is only separated by a curtain which was not sufficient when hubby had a dose of the runs. Staff are fantastic, let you know all the great restaurants in the area. Will be back again.

Leisure Partner

8/10

Excellent

27 May 2019

Verified traveler

This hotel is a boutique hotel located on one of the main streets in Georgetown, Penang. Close to food and sights. Easy to get a Grab and delicious char siew and chicken rice downstairs, just steps away. Raj was super friendly and great to be greeted by. Breakfast was a nice addition too. Only thing with our room is that there seemed to always be so many mosquitos! Couldn’t get rid of them!

Leisure Partner

8/10

Excellent

03 May 2019

Hector

Wonderful stay!

Incredible service, all staff members were really friendly and made sure our stay was as pleasant as possible. We booked a room with a king size bed, and it was really comfortable. Room itself was a bit smaller than expected and had very little storage space, but it was in excellent condition.

The breakfast was very good to have, even though you have many options for an early meal around the hotel. On that, you are within walking distance of many of the highlights of George Town, if you can bare the heat.

Partner

10/10

Exceptional

21 Apr 2019

Dianne

This is a residential hotel so no reception which can cause issues. Cooked to order breakfast fantastic but they must implement better ordering system

8/10

Excellent

10 Apr 2019

Verified traveler

I walked past the entrance 5 times before I realised it was there.
But when I got in I was pleasantly surprised.

Leisure Self

8/10

Excellent

05 Mar 2019

K

Clean and simple elegance are their hallmarks. However, noise insulation could be better.

Leisure Self

10/10

Exceptional

03 Mar 2019

Verified traveler

The staff are LOVELY - attentive and welcoming. The location is superb - walking distance from everywhere. Being in the centre of things has its draw backs - Chulia Street is full of bars which are open until 3 am or later so there is some noise but the room is triple glazed and it didn't bother me but it might annoy light sleepers. The decor and fittings are really up to date modern. The bathroom / toilet is perfect EXCEPT only has a curtain between it and the bedroom. Everything else is so well planned that I am sure a sliding solid door could have been installed. The room is small and with limited storage. We had two suitcases anf could really only unpack one. The stairs from the entrance to the accommodation are steep and could be difficult/impossible for anyone with even moderate mobility issues. The pool is about 5m x 2m and so is a plunge pool rather than a swimming pool. There are no steps on the inside of the pool to get out so for someone who did not have sufficient strength getting out would be a struggle. Coffee / Tea facilities are available 24/7 - a nice touch to be able to come in from a sweaty walk around George Town and have a refreshing green tea! The premises are expanding and will soon have 4 more rooms with their own private outdoor terrace seating areas and at street level, the management have just opened a wine shop and adjoining tasting lounge and will be developing two other shop fronts into facilities for the hotel residents.

Leisure Partner

10/10

Exceptional

20 Feb 2019

Nicholas

Lovely hotel in great location.

Great location with very friendly and helpful staff. Hotel was well designed and maintained.
Could do with a door for the bathroom instead of a curtain.
Would recommend and stay again.

Partner

10/10

Exceptional

26 Jan 2019

wayne

Great time at Tien Hotel

It was very good.They had a simple breakfast and a great coffee machine that made various types of coffee. The roof top pool was clean .The location is also very good.

Partner

10/10

Exceptional

14 Jan 2019

Ling

Wonderful stay at tien hotel. The hotel has a great interior design which was classy and comfortable. We like the premium quality bathing products, heartwarming breakfast and fantastic service crew. Special thanks to Rynald and Lum for good recommendations to good food! We will be back!

10/10

Exceptional

15 Dec 2018

HoKhongYin

It was a nice and cozy stay which made us felt like we were at home. I’ll like to thank especially Rynald, who is very patient in recommending the famous places to visit in Penang to us. He even prepared a birthday surprise for my wife. We truly appreciate his effort for giving us a memorable stay at Tien hotel. We’ll definitely stay here again if we’re to visit Penang.

10/10

Exceptional

28 Nov 2018

Kian Huat

Very good hotel

Pleasant stay. Raj was excellent

Room was was modern, comfortable

Thank you very much.

8/10

Excellent

22 Nov 2018

Aaron

Enjoyed staying at this hotel. The staff were EXTREMELY helpful and kind. the Room is Clean and Comfortable.

only downside was bit noisy.

10/10

Exceptional

04 Nov 2018

Tan

Great Place for Basic Stay

Did not manage to extend my check-out time due to full house. Had to leave my items at their common area instead of a storage room to hide the luggages. The hotel is not fully renovated as the other half of the area is yet to build. They do not have a proper common toilet for guest to use when they are waiting during check-in or after checking out. Wish they can be fully renovated upon my next visit but definitely will return my stay with them if their room rates remains the same.

Friends

10/10

Exceptional

29 Oct 2018

RX

Hotel is nicely located along Chulia Street. Rooms are very clean and staff is very friendly and accomodating.

8/10

Excellent

28 Oct 2018

SIM

Great stay

great location , home style accommodation. Nice nasi lemak breakfast

10/10

Exceptional

06 Oct 2018

Lee

Your Best Hideaway Hotel along Lebuh Chulia

Tien is well located on Lebuh Chulia 150m away from Love Lane where much of the Live English music and drinking is at . Comfortably quiet away but within walking distance to the famous 7-11 bus stop for buses 101 , 201-204 , 11 , 104 , 301 and 302 . Download the moovit app for real time bus arrival data . The hotel is a very well conserved and restored shophouse located on the second and third storey of the “Blue” building along Lebuh Chulia . It can be described as a cosy & homey 8 rooms mid to high tier atas hideaway . Has high attention to details , Bose player along the corridor , Samsung 55” curved smart tv in the room , Brabantia bins , Saeco Aulika coffee machine and in-room speciality amenities set . They set a very high image for themselves . Breakfast is small bite size local delicacies like nasi lemak , bee hoon , thosai with mini cupcakes , a range of teas to choose from and a self service coffee machine which is opened 24 hours to make your favourite cup of coffee . Excellent ! Love the interior decor and the in-room designs and space layout and electrical switches . Bathroom area is also great .. Could be the Best hotel along Lebuh Chulia for my taste .

Partner

10/10

Exceptional

21 Sep 2018

Simon

Perfect

Great place, quirky decor which we really liked and very hospitable staff! Breakfast was simple but great coffee!

Partner

10/10

Exceptional

17 Sep 2018

Kok tiong

Good hotel and location

Very nice stay at hotel. Receptionist was great. Location of hotel is also good.
Just 2 points to take note:
Front desk is not 24hours so do inform them if u are arriving late at night.
There is a flight of stairs to climb so not so convenient for elderly.
Other than these it's great hotel.

Partner

6/10

Pleasant

15 Sep 2018

Lin

Hotel location is very good just right on Chulia Street with lots of street food around the area . The hotel is clean and the manager Vivienne is very helpful and friendly . However the rooms are very small . At night we could hear the karaoke till very late and the Azan call of two mosques can be heard early in the morning .

8/10

Excellent

10 Aug 2018

Danny

Overall okay . Suitable for holiday not business

It’s a herritage shoplot hotel located conveniently at Chulia Street which is a tourist spot. Suitable for holiday but not business trip.

The big pool on the picture was only a very small pool !!! More of like a display only .

Limited choice of breakfast tho . Overall it was an okay stay .

8/10

Excellent

31 Jul 2018

Debbie

Location was amazing - right smack in the middle of Georgetown and perfect for first-timers in Penang (like us), the place was super clean and furnishings were top notch. The only minus is that it gets really noisy at night when you're trying to go to bed - but this is by no fault of the hotel as it's in a shophouse and in an area with nightlife...and it's right by the main road.

Family

8/10

Excellent

31 Jul 2018

Nicholas

Overall great, but can be improved.

The staff were generally friendly, however there is no designated staff in sight during night time. Understand that this is more of a boutique, but would be good to give guests instructions on how to contact someone. I had to facebook message the hotel page to order a glass of wine.

The bed sheet and pillow cases were a bit stained. But bed and pillows were generally quite comfortable.

Overall, I would stay here again given the fantastic central location and the aesthetics of it.

Partner

10/10

Exceptional

23 Jul 2018

Verified traveler

Great little boutique hotel in the centre of Georgetown. Small rooms but great amenities and good common space to chill out upstairs. Staff very helpful and friendly.

Family