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Cititel Penang

Penang · Malaysia

Jalan Penang, 66View location

8.6/10Excellent871 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.0/108.0
Location8.8/108.8
Neighborhood8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cititel Penang

The 4-star Cititel Hotel Penang, a 16-story landmark in the heart of Georgetown, offers convenient access to key destinations. Just 5 minutes from the Penang Ferry Terminal and 30 minutes from the Penang International Airport, exploring Penang Island is effortless.

Discover nearby cultural and UNESCO-listed historical sites, enjoy city shopping, dining, and entertainment, or relax on the famed Batu Feringghi Beach, a mere 30-minute drive away. The hotel's 451 well-appointed guestrooms offer panoramic sea and heritage city views, including the iconic Penang Bridge.

Check-in is at 3:00 pm and check-out is at 12:00 pm.

Read more about this hotelShow less

With a stay at Cititel Penang, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. This hotel is 5 mi (8 km) from Penang Hill and 0.1 mi (0.2 km) from Cheong Fatt Tze Mansion.

Make yourself at home in one of the 451 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and irons/ironing boards.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 100 per night
    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to midnight.
    • No pets and no service animals are allowed at this property.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property’s laundry facilities are open 24 hours per day.
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 56 per person
    • Rollaway bed fee: MYR 85.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Cheong Fatt Tze Mansion 0.2 km / 0.1 mi
Georgetown UNESCO Historic Site 0.3 km / 0.2 mi
Pasar Chowrasta 0.5 km / 0.3 mi
Loo Pun Hong 0.5 km / 0.3 mi
Penang State Museum 0.8 km / 0.5 mi
Kidland Penang 0.8 km / 0.5 mi
Goddess of Mercy Temple 0.8 km / 0.5 mi
St. George's Church 0.9 km / 0.5 mi
The Top at Komatar 0.9 km / 0.6 mi
Queen Street 0.9 km / 0.6 mi
Kapitan Keling Mosque 1 km / 0.6 mi
Armenian Street 1 km / 0.6 mi
Prangin Mall 1 km / 0.6 mi
KOMTAR 1 km / 0.6 mi
Pinaon Time Tunnel 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2014
  • Total number of rooms: 451
  • Number of floors (main building): 16
  • Twin rooms: 226
  • Double rooms: 225
  • Suites: 4
  • Superior rooms: 140
  • Accessible rooms: 1
  • hotel
  • American Express
  • JCB
  • Diners Club
Show 80 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Conference room: 10
  • Meeting room: 10
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Nightclub
  • Pub
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Set menu lunch
  • Buffet dinner
  • Set menu dinner
  • Deposit on arrival
  • Charges for late arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ONE BEDTWIN • ONE BEDTWN.1B

    Photos are not available for this room type.

    Cititel Penang

    TWIN ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Cititel Penang

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Cititel Penang

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 BedroomTWN.SU
    TWIN SUPERIORPhoto unavailable8 photos

    Cititel Penang

    TWIN SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Indoor swimming pool
    • Electric Kettle: 1
    • 220V power supply
    • Toiletries
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Wake-up service
    • Desk
    • Slippers
    • Make-up mirror
    • Room size (sqm)
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Telephone in the bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Cititel Penang

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Cititel Penang

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Cititel Penang

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Cititel Penang

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Cititel Penang

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 22 m²TWN.DX
    TWIN DELUXEPhoto unavailable1 photo

    Cititel Penang

    TWIN DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Indoor swimming pool
    • Telephone in the bathroom
    • Housekeeping
    • Smoke detector
    • Make-up mirror
    • Slippers
    • Toiletries
    • 220V power supply

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable1 photo

    Cititel Penang

    DOUBLE DELUXE KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Housekeeping
    • Indoor swimming pool
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Slippers
    • Make-up mirror
    • Room size (sqm)
    • Smoke detector
    • Telephone in the bathroom
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    Cititel Penang

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 22 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Cititel Penang

    DOUBLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Direct dial telephone
    • TV
    • Electric Kettle: 1
    • Indoor swimming pool
    • Telephone in the bathroom
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Make-up mirror
    • Slippers
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • Bathroom
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Cititel Penang

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Cititel Penang

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Cititel Penang

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Cititel Penang

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Cititel Penang

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathroom
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Desk
    • Electric Kettle: 1
    • Indoor swimming pool
    • Telephone in the bathroom
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Room size (sqm)
    • Make-up mirror
    • Slippers

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Cititel Penang

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Cititel Penang

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable2 photos

    Cititel Penang

    DOUBLE SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Indoor swimming pool
    • Telephone in the bathroom
    • Housekeeping
    • Smoke detector
    • Room size (sqm)
    • Make-up mirror
    • Slippers
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Cititel Penang

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Cititel Penang

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 22 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable8 photos

    Cititel Penang

    DOUBLE SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Electric Kettle: 1
    • Indoor swimming pool
    • Telephone in the bathroom
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Make-up mirror
    • Slippers
    • Desk

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Cititel Penang

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • 220V power supply
    • Toiletries
    • Slippers
    • Make-up mirror
    • Room size (sqm)
    • Smoke detector
    • Housekeeping
    • Indoor swimming pool
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Cititel Penang

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Cititel Penang

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Cititel Penang

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Cititel Penang

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wake-up service
    • 220V power supply
    • Toiletries
    • Slippers
    • Make-up mirror
    • Room size (sqm)
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • Indoor swimming pool
    • Electric Kettle: 1
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Centrally regulated air conditioning
    • Safe
    • Shower
    • Bathroom
    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Cititel Penang

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Cititel Penang

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cititel Penang

8.6
Excellent
871 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
8.8 /10
Neighborhood
8.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
10 Jul 2026
Victor
Breakfast need all kind of Kuehs.
Self
8/10
Excellent
29 Jun 2026
Ruchi
The pool is nice the signs to go to the gym are poor there is a shanty rundown former spa area that needs to be sealed off
The bathrooms have unexpected ridges tripping hazard
Breakfast area is chaotic
Self
10/10
Exceptional
13 Jun 2026
Adam
Cititel is close to a lot of eateries and is in a central enough location to go to other tourist spots. Room was clean and comfortable and the staff at the reception hall was always smiling, pleasant and helpful
Family_with_children
10/10
Exceptional
03 Jun 2026
Parthiban
Just loved the stay in Cititel Penang
Self
10/10
Exceptional
11 May 2026
Yunmi
Very good
10/10
Exceptional
08 May 2026
Helen
Was able to check into room early which was great. Staff at front desk very welcoming. Room clean and comfortable. Breakfast excellent and very large range of things to eat.
Partner
6/10
Pleasant
04 May 2026
Mee Leng
The hotel is a bit outdated. The hotel needs to be renovated and the cleaners need to be more vigilant after cleaning the room. My room was left open the entire time when we were out. And after going out the whole day, I would like to have a nice shower and go to bed but there is no shower gel left.
Family_with_children
10/10
Exceptional
28 Apr 2026
Alice Tee Mui
Staff are very helpful and friendly. Room is very clean.
Friends
10/10
Exceptional
03 Apr 2026
dan
Amazing staff. The pool is small but adequate
Self
10/10
Exceptional
14 Mar 2026
Lissa
An excellent 5 night stay. Ideally located, accessible to discovering Georgetown very easily. Across the road from the free shuttle bus, and a very good food court. Our room was great, plenty of room and well maintained, and a lovely view. Filtered drinking water on all floors was ideal. The buffet breakfast was very good. All staff in reception, housekeeping and breakfast area very friendly and hospitable.
Partner
10/10
Exceptional
25 Feb 2026
Lee
Brilliant hotel in a great location only a short walk in to the heart of Georgetown. The staff cannot do enough for you and felt looked after. Great amenities and restaurant. Loved it! Thank you.
Self
10/10
Exceptional
24 Feb 2026
Andrew
Lovely hotel, very professional and helpful staff.
10/10
Exceptional
24 Feb 2026
Robert
The room was clean and fairly new with great ocean views out the window. The location is great and central to so much.
Self
4/10
Poor
23 Feb 2026
OONG PING
Room
Family
10/10
Exceptional
12 Feb 2026
Gloria
The Very nice hotel very helpful staff
Leisure Family
10/10
Exceptional
12 Feb 2026
neil
yes, very nice room and location was very gd...Enjoyed are stay there.
10/10
Exceptional
05 Jan 2026
MAISANNA
Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion.

Perfect place to call home!
Leisure Self
10/10
Exceptional
28 Dec 2025
Fred
Room was clean and comfortable. Great view. Location was good with many food available.
Friends_and_family Friends
8/10
Excellent
07 Dec 2025
Shankar
Not a great bea h view and they dont have airport shuttle.
Leisure Partner
8/10
Excellent
28 Nov 2025
Mark
The staff was very attentive. We where going out to eat and it was raining and the staff provided an umbrella which was very thoughtful.

There is a huge and varied breakfast selection.
Leisure Family
8/10
Excellent
19 Nov 2025
Per
Central location in Georgetown. Close to everything and good amenities. Good value for your money. Can recommend to stay here.
Business
8/10
Excellent
11 Nov 2025
Wong
Great location,walkable,friendly staff
Leisure Family
10/10
Exceptional
08 Nov 2025
Mohammad
Great service
Leisure Partner
8/10
Excellent
07 Nov 2025
Wong
Good location,courteous staff
Leisure Family
10/10
Exceptional
05 Nov 2025
Rudy
The room was clean. Staffs are friendly, polite & very helpful.
Location of hotel is center to tourists attraction and many eating places.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Stephen
Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended
Business_and_leisure Self
10/10
Exceptional
22 Oct 2025
André
Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town !
Partner
8/10
Excellent
18 Oct 2025
Boon Seng
staff receptive with welcoming smiles,.room is clean but furnishing is dated.. carpet leading to room is old looking ..convenient location to a nearby Khuen ping coffee shop for delicious local foods
Leisure Partner
10/10
Exceptional
13 Oct 2025
Timothy Barry
Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations.\"
Business_and_leisure Self
10/10
Exceptional
12 Oct 2025
YONG CHOW
Clean room and friendly staff. Hotel located with many dining option. Would recommend
Leisure Partner
10/10
Exceptional
09 Oct 2025
evan
All Wonderful and have recommended the Hotel widely to friends

8/10
Excellent
01 Oct 2025
Boon Seng
well located and conveniently for walking to shopping areas a d coffee shops
Leisure Partner
8/10
Excellent
26 Sep 2025
Lee Ping
Good breakfast options, we enjoyed the welcome drinks in the lobby! Convenience stores opposite the hotel, bus stop to the free CAT bus, great food options nearby and further down the street :)
Leisure Family_with_children
8/10
Excellent
17 Sep 2025
OONG PING
Walking distance within the town areas.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Mohd Haikal
Strategic location
6/10
Pleasant
27 Aug 2025
yusuke
First time to stay Malaysia peninsula.
It is okay. Staff is trying to accommodate customers.
Property looks old. It is okay as far as business stay. Near the hotel, a lot of dining option. It is very convenient.
Business Self
10/10
Exceptional
26 Aug 2025
Bruce
Great staff. Rooms in top condition. Breakfast cheap and excellent.
Cat bus stop outside is a big plus. 60m to Chulia St.
8/10
Excellent
14 Aug 2025
Kelly
The hotels staffs are all very nice and friendly
Business_and_leisure Family
6/10
Pleasant
09 Jul 2025
raymond w
This hotel needs a face lift. Aircon is hit and miss. Wifi is slow. Good view if you got an ocean view room
Partner
10/10
Exceptional
19 Jun 2025
Joshua
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
10/10
Exceptional
17 Jun 2025
Chai
Nice hotel, excellent service
Leisure Partner
10/10
Exceptional
09 Jun 2025
Peter
Close to other dinning options and shopping.
Leisure Partner
8/10
Excellent
09 Jun 2025
Boon Seng
Staff services and convenience are what we like about your hotel. Will be back in July.
Business_and_leisure Family
8/10
Excellent
18 May 2025
Soraya
Great location
Leisure Friends
10/10
Exceptional
16 May 2025
Saeful
Great location and excellent servicr
Business Family
10/10
Exceptional
12 May 2025
Douglas
Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Leisure Friends
10/10
Exceptional
12 May 2025
Verified traveler
Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Friends_and_family Family
6/10
Pleasant
01 May 2025
Maung Tun
Single bed is small for me. Air conditioner is very noisy.
10/10
Exceptional
30 Apr 2025
Verified traveler

Fabulous Service

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Partner
10/10
Exceptional
28 Apr 2025
Paul
Very nice hotel with very helpfull staff. The room was clean, comfortable and quite. Plenty of bars, restaurants and shopping on the doorstep. Easy walking distance to many places of interest. Good price if booked on line. Would recommend.
Leisure Self
10/10
Exceptional
22 Apr 2025
Siew Ping
Appreciate the good service provided by all the staffs. Very attentive and friendly.
Leisure Family
10/10
Exceptional
19 Apr 2025
Antonio

Exceptional

A hotel i would definitely stay at again. The location, the staff were so good and the facilities were exceptional. Definitely a hotel to stay at again once in Penang again.
Self
8/10
Excellent
12 Mar 2025
HELEN
Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
Leisure Partner
4/10
Poor
01 Mar 2025
James
Room was right beside elevator shaft. Can hear woofee sound, particularly evening time at bedtime. If not of this, I would give high score for my stay. I think people who stay for 3 nights deserves to know what room they are getting into.
8/10
Excellent
25 Feb 2025
Syed
Best thing about the hotel is it's location
Leisure Family
10/10
Exceptional
23 Feb 2025
John
I especially liked your staff and how friendly everyone was. Shout out to Evelyn, the morning hostess in the cafe. She was very efficient and provided tourist information about various festivals freely. It was very appreciated.
Leisure Self
10/10
Exceptional
10 Feb 2025
Bernard
Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city.
Leisure Partner
10/10
Exceptional
09 Feb 2025
Patrick

Five star hotel at a three star price!

Wonderful hotel choice: five star service at a three star price. Loved the heartfelt greetings the hotel team would give us when we came back to the hotel after a day out.

Pro tip: don't miss working with the amazing tailor on the ground floor - or the delicious Loh Bok from the Kheng Pin Cafe right next door in the morning!
Partner
10/10
Exceptional
09 Feb 2025
Woo Khiat

Great stay

Hotel is clean and they accommodated my request for the room of my preferences. Appreciate their effort to save the environment by having water dispenser installed and stop issuing bottled water in the room
Self
10/10
Exceptional
05 Feb 2025
Glynn

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Partner
8/10
Excellent
04 Feb 2025
babubhai
Nice property
Close to everything
Leisure Friends
10/10
Exceptional
04 Feb 2025
Glynn

Great Stay.

Great staff, room and breakfast.
Partner
10/10
Exceptional
03 Feb 2025
Glynn
Great hotel and Suzanna couldn’t do enough for us. Thanks.
Partner
8/10
Excellent
01 Feb 2025
OONG PING
The staffs are polite and courteous.
Leisure Partner
10/10
Exceptional
27 Jan 2025
Verified traveler

LingNg

The counter staff are very friendly especially Soon Huat and a middle aged Malay man.
Partner
8/10
Excellent
25 Jan 2025
Kin Hong
None

Business Self
10/10
Exceptional
23 Jan 2025
Sriram
It’s my favourite hotel to stay in whenever I’m in Penang. Friendly staff who pay good attention to your needs, clean rooms with good views and it’s located within walking distance of all the usual spots you love to visit.

One area I feel they could improve is the breakfast. I remember the breakfast being decent in my previous stays but this time it was very disappointing.
Leisure Partner
10/10
Exceptional
23 Jan 2025
Inder
Clean
Leisure
10/10
Exceptional
22 Jan 2025
Joey
excellent and convenient location, located near plenty of eateries along Jalan Penang. receptionist and concierge were incredibly friendly, helpful, and knowledgeable. rooms were also very clean.
Leisure Partner
10/10
Exceptional
11 Jan 2025
Nate
Staff was extremely friendly and accommodating. Would recommend!
Business_and_leisure Self
10/10
Exceptional
11 Jan 2025
Cindy
Very comfortable and convenient. Service and room was great. Will come back for next trips.
Friends_and_family Family
10/10
Exceptional
29 Dec 2024
Chang

Comfortable and good location

Really comfortable hotel. It’s big on eco friendly. We had a view of the sea which was really nice. The location is also great. It’s close to the market, restaurants and old part of Georgetown (and pubs if you are keen to venture out at night) so everything is close by. The Trishaw station is right next to hotel so it was easy if you are not up for walking or Grab. Would definitely stay there again
Friends_and_family Family
8/10
Excellent
29 Dec 2024
Chee Pung
Citidel Penang is located near the old town and everything is walkable. There are plenty of parking on the parking decks within the hotel.
Rooms are dated but acceptable based on the price point that we paid. We encountered multiple issues with one of the rooms. The hotel staffs responded to our requests/complaints quickly and resolved them in our satisfaction. I give them 5 stars for the service.
The hotel restaurant offers good selections of the classic Malaysian breakfast. I would rate them good.
Overall we had time during our 3D/2N in Penang and Citidel made our trip comfortable and easy parking.
Leisure Family
10/10
Exceptional
28 Dec 2024
Jacob
Nice and clean , great breakfast
8/10
Excellent
19 Dec 2024
Roseni
Everywhere is clean. Once u enter lobby the smell is so fresh.
Leisure Family
10/10
Exceptional
19 Dec 2024
Angelina
Great service and value. We’ve been returning to this hotel for years now. Very pleased returning customer.
Leisure Family
6/10
Pleasant
04 Dec 2024
Ali
Overall, this was an OK experience. The staff was very friendly, breakfast options were plentiful. However, we found our room to be quite underwhelming. The bathroom appeared older than what the pictures may have suggested. We also booked a massage that we found out to be quite more expensive than others in the local area, and the quality was not great.

Overall, I would recommend this place for people looking for budget accommodation that is convenient, safe, and has friendly staff.
Leisure Partner
10/10
Exceptional
01 Dec 2024
Chee-Ho
The staff at this hotel were incredibly welcoming. The rooms were very comfortable and clean. We also loved the convenient location close to the major attractions!
Leisure Family
10/10
Exceptional
29 Nov 2024
Stephen

Great new hotel with fantastic staff.

Amazing stay. The staff went out of their way to make our stay comfortable. The location is good.
Partner
10/10
Exceptional
29 Nov 2024
Yewmun
There are many eating places near the hotel. The staff are very friendly.
Leisure Friends
8/10
Excellent
28 Nov 2024
Erick-Antonio
Staff are very helpful and friendly. Conveniently located. Room are decent, clean and comfortable. I enjoyed my stay. I will stay there again if I come back to Georgetown
Leisure Self
10/10
Exceptional
21 Nov 2024
Poh Choo

Great hotel

Stayed here many times. Hotel recently renovated very tastefully. Big and varied Breakfast spread. So central to shopping, eats and massages. Enjoyed our stay !
Partner
4/10
Poor
07 Nov 2024
carlos
The hotel need new carpet ,, stinks its too old
Leisure Self
8/10
Excellent
02 Nov 2024
OONG PING
Convenient , accesible to areas of interests, friendly staffs, affordable pricing.
Leisure Partner
10/10
Exceptional
30 Sep 2024
CS
Good service
Leisure Family
8/10
Excellent
01 Sep 2024
Yeo
nice hotel
Business
8/10
Excellent
30 Aug 2024
Tan Lay

Good location

Good hotel with its price range. Room has been updated. Location is good as walking distance to Campbell street in Penang
Partner
8/10
Excellent
29 Aug 2024
John
closeness to shopping and restaurants. swimming pool out of action while they painted and dropped paint into the pool.
Leisure Self
10/10
Exceptional
27 Aug 2024
Juliana Binte
Great location & we had a great view from our room!
Leisure Partner
10/10
Exceptional
14 Aug 2024
Lily
I enjoyed the hospitality and the services provided by the hotel. My room was upgraded and I had complimentary breakfast throughout my stay. The breakfast buffet had a variety of food . Thanks especially to Encik Amir {GM) Evelyn and Zabidi .I fully recommend this hotel and will stay here on my next visit. Best Wishes to all the staff of Cititel Penang.
Leisure Self
10/10
Exceptional
12 Aug 2024
William
Nice service. The front desk help me a lot when I need to extend for late check out. The staff are on duty on 3am appreciate a lot for the help.
Business
8/10
Excellent
12 Aug 2024
Eric

Comfortable & Spacious Rooms

Deluxe Rooms are quite comfortable & spacious
Friends_and_family Friends
8/10
Excellent
12 Aug 2024
Eric

Comfortable & Spacious Rooms

Overall the Deluxe Rooms are comfortable & spacious
Friends_and_family Friends
10/10
Exceptional
31 Jul 2024
William
Nice
Business
8/10
Excellent
19 Jul 2024
Verified traveler

Great hotel in walking distance of lots of Dining

I have stayed here several times on this trip. Love the views from a high floor of hotel especially the views of the sea with both gorgeous skies at sunrise & sunset.
Self
8/10
Excellent
08 Jul 2024
Wenli
Friendly and responsive staff. The property is a bit outdated.
Leisure Family
10/10
Exceptional
04 Jul 2024
Cyril
Breakfast was a bit bland..let the side down a bit
Leisure
8/10
Excellent
01 Jul 2024
Ramasamy Suppiah
Its at George Town and walkerable to many place.
Leisure Family
6/10
Pleasant
30 Jun 2024
Wenli
The hotel is dated. Air quality around the property or inside the room is bad. Either exhaustion from the buses or from the kitchen.
Very friendly and responsive staf.
Leisure Family
10/10
Exceptional
29 Jun 2024
Cyril
The Reception staff were excellent
Leisure Friends

Location & surroundings

Cititel Penang
Jalan Penang, 66, George Town, Malaysia

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Cititel Penang

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