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Accommodation only. Meals are usually not included.
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6.8/10Good169 Reviews
Cleanliness7.0/10 7.0
Service7.0/10 7.0
Comfort6.8/10 6.8
Condition6.6/10 6.6
Location7.6/10 7.6
Neighborhood7.4/10 7.4
Amenities6.8/10 6.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Aroma Hotel
Guests can expect a warm welcome at this pleasant, comfortable hotel set in a strategic location in the heart of the Butterworth Business Centre, just half an hour from Penang International Airport.
Business travellers will find several commercial hubs and the Mak Mandin and Prai Industrial Estates within easy reach and there are plenty of excellent restaurants, lively bars and shopping malls nearby. Travellers will find 248 modern, well-appointed guest rooms and luxury suites.
All rooms feature LCD TV and free Wi-Fi, as well as many other modern amenities. Selected rooms also have hot tub bathtubs and outstanding views over the city.
The hotel offers a wide range of recreational and entertainment amenities, including a choice of excellent restaurants serving Asian and International cuisine and a sophisticated cocktail bar. Guests arriving by car are sure to appreciate the free parking.
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A stay at Aroma Hotel places you in the heart of Butterworth, within a 5-minute drive of Butterworth Arena and Penang Bird Park. This hotel is 4 mi (6.4 km) from Sunway Carnival Mall and 10.6 mi (17 km) from St. Anne's Church.
Make yourself at home in one of the 248 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Butterworth? This hotel has 1100 square feet (102 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 100 per stay (for stays between 1 January - 31 December)
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- Early check-in fee: MYR 70.00 (subject to availability)
- Late check-out fee: MYR 70.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Malay
English
Chinese (Mandarin)
Nearby attractions
Tow Boo Kong Temple Butterworth
1.9 km / 1.2 mi
Ninth Emperor God Temple
2.9 km / 1.8 mi
Butterworth Arena
2.9 km / 1.8 mi
Kelab Tentera Udara
3.2 km / 2 mi
Sultan Abdul Halim Ferry Terminal
4.2 km / 2.6 mi
Penang Bird Park
4.3 km / 2.7 mi
Megamall Pinang
6.3 km / 3.9 mi
Sunway Carnival Mall
6.4 km / 4 mi
Robina Eco Park
7.9 km / 4.9 mi
KPJ Penang Specialist Hospital
11.5 km / 7.1 mi
Bukit Mertajam Hospital
15.1 km / 9.4 mi
Kampung Agong
15.5 km / 9.6 mi
Mengkuang Dam
16.9 km / 10.5 mi
St. Anne's Church
17 km / 10.6 mi
Kepala Batas Golf Club
19.2 km / 12 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2012
- Total number of rooms: 248
- Number of floors (main building): 12
- Twin rooms: 109
- Double rooms: 133
- hotel
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
Show 40 more facilities & services
- Harbour
- Beach
- Golf course
- Ski slopes
- Entertainment Area
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Mobile phone coverage
- Wi-fi
- Room serviceExtra charge
- Laundry service
- 24-hour security
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift access
- Newspaper stand
- Supermarket
- Shop
- Newspapers
- Luggage room
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Conference room: 2
- Meeting room: 2
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Audio-visual equipment rentalExtra charge
- Fax
- Hairdressing salonExtra charge
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 22 m²DBL.DX
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Individually adjustable air conditioning
- Toiletries
- Bathroom: 1
- Shower: 1
Show all 17 amenities
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Tea and coffee making facilities
- Ironing set
- Make-up mirror
- Desk
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
DOUBLE DELUXE
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Children share the bed with parents
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Individually adjustable air conditioning
- Toiletries
- Bathroom: 1
- Shower: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Tea and coffee making facilities
- Ironing set
- Make-up mirror
- Desk
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXE • 1 Bedroom • 22 m²TWN.DX
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Make-up mirror
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Show all 14 amenities
- TV
- Direct dial telephone
- Internet access
- Hairdryer
- Shower: 1
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
TWIN DELUXE
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Make-up mirror
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Internet access
- Hairdryer
- Shower: 1
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE PREMIERDouble or Twin • DELUXE PREMIERDBT.DX-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
Double or Twin DELUXE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE PREMIERTWIN • DELUXE PREMIERTWN.DX-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
TWIN DELUXE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIERTWIN • PREMIER • 1 Bedroom • 22 m²TWN.PE
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Desk
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Hairdryer
Show all 15 amenities
- Bathtub: 1
- Shower
- Bathroom
- Tea and coffee making facilities
- Ironing set
- Make-up mirror
- Slippers
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
TWIN PREMIER
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE
Room amenities
- Toiletries
- Desk
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Hairdryer
- Bathtub: 1
- Shower
- Bathroom
- Tea and coffee making facilities
- Ironing set
- Make-up mirror
- Slippers
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE PREMIERDOUBLE • DELUXE PREMIERDBL.DX-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
DOUBLE DELUXE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIERDOUBLE • PREMIER • 1 Bedroom • 22 m²DBL.PE
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Make-up mirror
- Slippers
- Desk
- Toiletries
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
Show all 15 amenities
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Bathroom
- Shower
- Bathtub: 1
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
DOUBLE PREMIER
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE
Room amenities
- Wake-up service
- Make-up mirror
- Slippers
- Desk
- Toiletries
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Bathroom
- Shower
- Bathtub: 1
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE PREMIUMDOUBLE • DELUXE PREMIUMDBL.DX-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAroma Hotel
DOUBLE DELUXE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Aroma Hotel
75
reviews shown
Beng Teck
Others
LIANGYOU
This area is definitely good for a business traveller. The hotel requires some renovation. The shower curtain stinks this time round during my stay, making the toilet having a moldy smell.
poh khoon
Overall is a place to rest then is ok, if going on family trip then will have some issues. Hotel does not provide fridge and aircon is old type.
jennifer
overall good
Yoon Kheong
clean and close to eateries
Tong
Towels provided were very old & looks very dirty. I don’t feel like using it for drying my body after shower. Highly recommend bringing your own towels. Saw cockroach in our room during the night. Only great locations for dining and drinking.
Yew Ling
The room has certain smell. Bedsheet and cover were old, we have to ask to change them.
Ants were crawling around the room.
Location is good as it’s surrounded by restaurants and cafes
Ants were crawling around the room.
Location is good as it’s surrounded by restaurants and cafes
Shuh Ching
Ask for extra towel need to pay, towel has weird smell, some staff is unfriendly.
Jack
Convenient place
Verified traveler
Bad Smell
There is bad odor coming from the toilet. Other than that, everything is fine for me
KH
Convenient, nice location.
Convenient, many eatery nearby the hotel.
Verified traveler
The location is convinced but the property is old.
layce
good location
nearby got a lit of restaurants and convenient store
nearby got a lit of restaurants and convenient store
Leong Sze
notbad
pleasant
See Min
Nothing much of this hotel but its location is within all F&B establishments and Jalan Raja Uda the most famous street of Butterworth.
Verified traveler
Great location in Butterworth. 20RM taxi ride to Penang Central.
Lots of choice of restaurants available.
Everyone very helpful and friendly.
Lots of choice of restaurants available.
Everyone very helpful and friendly.
See Min
Room lacks hairdryer, fridge and split unit Airconditioning rather old or under capacity. Front desks staffs were good and worth mentioning is the entrance staff (senior) very helpful and polite.
Verified traveler
Look good and nice too
Tong
Budget hotel at convenience location
om
Verified traveler
Holidy tmpat lain
Verified traveler
A lot shop near to hotel
Chang Lee
The room I stayed was spacious and in great condition. It is quite far from Pineng island but the hotel itself is in a great and happening location (Aroma city). I would choose this hotel if visiting Butterworth again
Teo
review
location is good. but the toilet a bit small and also easy get floor wet when bath.. meaning the water flow not so good.. also didnt provide brush n toothpaste.. maybe is i over expecting.
Eugene
Great entertainment in one spot.
Everything is good with the hotel, except that my room faces inside the square and there were loud singing right until 1am.
Eunice
The room is small and the bathroom is like Homestay bathroom
Verified traveler
There are many happening in the area which is a good spot!
Yet I would ask the hotel management to look into the air-con, it not cooling enough even it is set to the lowest and celiling fan running.
The bathroom smelly and the towel too! Maybe not enought vandalism... is the issue?
Yet I would ask the hotel management to look into the air-con, it not cooling enough even it is set to the lowest and celiling fan running.
The bathroom smelly and the towel too! Maybe not enought vandalism... is the issue?
Verified traveler
Not maintained well, very rude staff, and very poor facility.
Roy
Spacious room.
However, the bars located near the hotel is noisy at night.
However, the bars located near the hotel is noisy at night.
LEM
The Room was older than its looks. Very slow room Servise respond. No toiletries.
Danes
The Wifi is bad & bed is uncomfortable.
Hee
Linen smelly , poor cleaning
KH
Convenient location.
Medium size hotel. Convenient and quite happening surrounding area.
YEEHONG
convenient surround by lot of eating places
staffs is friendly & helpful.
staffs is friendly & helpful.
Verified traveler
Good location but the room condition
The room condition is not very good, requires some makeover. But the room size is big.
The showers was strong but not warm enough.
The showers was strong but not warm enough.
Kenny
Excellent hotel
HL
Hotel close to many restaurants
The room was clean and the air conditioner working well. The bed was comfortable too.
However I like to suggest the following improvements.
1) The kettle does not work despite two changes of kettle. Do provide a working and reliable kettle.
2) Water pressure was low which made taking a shower a little troublesome. Increase the water pressure.
3) Install at least 2 more 3-pin power sockets.
However I like to suggest the following improvements.
1) The kettle does not work despite two changes of kettle. Do provide a working and reliable kettle.
2) Water pressure was low which made taking a shower a little troublesome. Increase the water pressure.
3) Install at least 2 more 3-pin power sockets.
Verified traveler
Ok and near to eateries and entertainment
Room is ok in terms of comfort but ants in the room. My colleague in another room had the same complaint.
Kenny
Excellent
Quiet, wonderful night just excellent impressive I will come back to stay when i having business trip.
KOK
Strategic location
Aroma Hotel at Butterworth Bussiness City Centre is strategically located at the heart of Butterworth. It is surrounded by commercial hubs, cuisine centres, shopping complexes, Mak Mandin and Prai Industry Estates. Easy for us to have meeting with friends & business partners.
George
Do it right the first time
Bed was nice enough. Wash basin drain drips to the floor and wets feet. It was clear that maintenance tried to put all sorts of glue around the drainage elbows...except to fix it correctly. Sad state. Would have been a great stay.
myz
Nice
Everythings good, location a bit far from town, but easy to get transport. Staff less friendly,
Alex
Nice hotel close to cafes.
Hotel is clean, strategically located. Basic amenities. Air conditioner not cold enough and needed to turn on the ceiling fan as well. TV limited channels.
Verified traveler
nice place for relax
always booked there and hope got extra discount for regular customer
STEVEN
Overall is ok but
But the air conditioning is not cold. Very hot. We did not complaint to hotel staff . We need to open fan and air conditioner at the same time.
Verified traveler
Worse hotel facilities ever
When i went in to the room it was hot then i switch on the air conditioner in the room then i realise the air conditioner position is far away from the bed and the fan could not able to reach bed and i had to switch on the fan to get myself comfort. Then the air conditioner is not cold at all , then the whole room only got 1 power point to charge phone only ... and also the parking ramp to floor above and below was just fit for small car only when bigger car go in have to reverse down to outdoor parking
Lai
Good for business trip
Good for business trip. Nearby eateries.
Prema
Poor standard
Renovation work was going on without prior information when booking the hotel. Too much noise like hacking, drilling and hammering. Beds was too hard and pillow was too soft. Only one pillow given. Had to change the room 3 times
Verified traveler
every thin is good.
Geist
Food outlets right outside hotel
Value for money. Staff were friendly and polite. There's leaves on the carpet floor in front of my room. Not so clean. Suggest to put a divider or class door to separate the shower area n toilet. My whole bathroom floor was wet after shower.
William
Aroma Butterworth Trying to grow the area
The WiFi in the room is really bad
There is no restaurant in the hotel, so Breakfast is a problem. Lunch and dinner alright, as surrounding eatery plenty
Hotel is clean... quiet, and close to butterworth
Has Starbuck and Beer Factory nearby for easy evening out
No gym or pool at hotel
There is no restaurant in the hotel, so Breakfast is a problem. Lunch and dinner alright, as surrounding eatery plenty
Hotel is clean... quiet, and close to butterworth
Has Starbuck and Beer Factory nearby for easy evening out
No gym or pool at hotel
Ricky
Good location
Have many shop below hotel. Easy to find eatery . Excess to pub and cafe nearby
Gary
Facilities very old n haggard.
Coffee cups inside room are badly stains. Towels were very old n torn. Bedroom flooring pops up n noisy when step onto it. Rooms are very old need refurbishment.
YEE H.T
A simple Hotel
This was my 3rd or 4th stayed, is a simple hotel best with not high expectation. Usually I will request for a non-smoking floor and not facing the pub side due to I was once staying facing the pub and end up couldn't get my sleep and asked for a room changed.
This time I did my booking through Expedia request the same for a non-smoking room, high floor quiet room and important not facing to the pub.
During the late check in around 1am (due to flight) I mention again to the front desk that I did request for a quiet room that not facing the pub and non-smoking room!! Front desk (malay-man) told me that the room was facing to the pub but will not be that noisy caused is at the high floor. I thought so... to disappointment the room I stayed was only at the 5th floor 3 floor down to the pub.... and from the corridor to my room was smelled of cigarettes and so as my room!!! Cigarettes Smell was so strong and 2nd worst was the loud music from the pub... is was so clear and loud able to heard people singing birthday songs. It is worst during Friday & Saturday!!!! A stayed for 3 nights didn't asked for a change of room thinking the smell and noise might not affect much... but is a big disappointment... and mistake for not changing my room...
This time I did my booking through Expedia request the same for a non-smoking room, high floor quiet room and important not facing to the pub.
During the late check in around 1am (due to flight) I mention again to the front desk that I did request for a quiet room that not facing the pub and non-smoking room!! Front desk (malay-man) told me that the room was facing to the pub but will not be that noisy caused is at the high floor. I thought so... to disappointment the room I stayed was only at the 5th floor 3 floor down to the pub.... and from the corridor to my room was smelled of cigarettes and so as my room!!! Cigarettes Smell was so strong and 2nd worst was the loud music from the pub... is was so clear and loud able to heard people singing birthday songs. It is worst during Friday & Saturday!!!! A stayed for 3 nights didn't asked for a change of room thinking the smell and noise might not affect much... but is a big disappointment... and mistake for not changing my room...
Verified traveler
Ants crawling
Basically the location is ideal. However, the room condition is very bad. As this is my second time stay in Aroma, there are ants crawling on the table same with the first time and the furniture is torn pieces here and there. I experienced strong wind and flood during my stay in Aroma. The dust dropped everywhere from the window on the floor, clearly, the window is not properly cleaned.
Verified traveler
Bad Wifi Coverage
The wifi was not working
Verified traveler
Unhygienic
My skin feel itchy and appear redness after sleep on the bed, cause eczema to my skin
Verified traveler
hotel facilities
not complete facilities in the room, like no safe box, no indoor slippers and bathroom no enough shower shampoo
Verified traveler
The hotel is very old. Need a renovation. The closing of room doors are unpleasant and wake us up few times. The noise from the pubs area too loud and it continue to midnight.
Neil
A Pleasant Surprise
Good location and close to local and international food.
LYN
I was stay in this hotel at room 6032. The air-con condition really is bad. it was no working at midnight timing roughly 2am - 4am, after that, it working again. and also I feel upset I paid for this rate but the room was not provide indoor slippers. I really don't understand why not provide note pad, pen and indoor slippers for guest.
Ahmad Fadzli
Good enough for short stay. Not much amenities provided by hotel (swimming pool, gym, kids play area). I just stayed for one night & spend more time outside hotel. The room is very clean & spacious enough for family. Hotel location also quite far from town, thus only suitable for guest with own/rental car.
Verified traveler
OK, but only one card to room access, v troublesome, why can\"t hotel provide two room access cards??
Location OK many entertainment outlets and food courts.
Location OK many entertainment outlets and food courts.
Kuo Ting
Nice, no-frills hotel.
The place is very near some nice restaurants, including a 24-hour Starbucks! My room was not very sound proof, so do be mindful to bring your own earplugs if you are a light sleeper. I didn't need any though. The hotel was generally clean and comfortable too!
Ong
Spacious room. Easy to park.
No problems when i checked in a little early.
Room was spacious. Parking plenty.
Only issue was there were ants in the room.
Room was spacious. Parking plenty.
Only issue was there were ants in the room.
HHC
Strategic location at food and drinks restaurants.
Hot room due to mulfunction aircond and direct sunshine into the room during day time.
sie pei
Good,Clean
I stay here for 2night.very good .
tey
Good for business traveller
A walking distance for food eatery. Near town. Happening place. Slight a bit crowd traffic on morning working time and 530-7pm. Hotel n room is clean.
No breakfast. But can easily get food outside
No breakfast. But can easily get food outside
Verified traveler
nice city hotel
good stay
Patrick
Unpleasant stay
Housekeeping threw away my facial cleanser. Reception promised to call me to update status if they could find it but I never got a return call.
Room was dirty even after housekeeping cleaned it and they even left some used plastic wrapper in the room.
I feel that Aroma Hotel should honour what they promised and not just pay lip service.
Room was dirty even after housekeeping cleaned it and they even left some used plastic wrapper in the room.
I feel that Aroma Hotel should honour what they promised and not just pay lip service.
Hooi Kean
Friendly & clean hotel
Good place for a rest
Patrick
Value for Money
Quiet and friendly staffs.
Patrick
Value for Money
Basic facilities. Friendly staffs, from security at front entrance, receptionist, and housekeeping.
Sivabalan
Affordable and convenient
Good Stay
Toh
Above aeverage compared to hotel in butterworth
Nurul Syazwani
1016
Price and conditions totally not worth
Location & surroundings
Aroma Hotel
11 Butterworth Business City Centre, Penang, Malaysia
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Aroma Hotel
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