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De Garden Hotel

Penang · Malaysia

Lorong Cempa Off Jalan Telaga Air ButterworthView location

7.8/10Very good148 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort7.6/107.6
Condition7.8/107.8
Location6.6/106.6
Neighborhood6.4/106.4
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About De Garden Hotel

Located in Butterworth's business district, De Garden Hotel offers convenient access to local attractions. Enjoy on-site dining at the restaurant, or take advantage of room service during limited hours. Start your day with a buffet breakfast (fee applies), and stay connected with complimentary wired and wireless internet access.

The hotel's 123 air-conditioned rooms feature LCD TVs with satellite programming, private bathrooms with showers, complimentary toiletries, hair dryers, safes, and desks. A business center, express check-in, and free self-parking are also available. Tow Boo Kong Temple Butterworth and Ninth Emperor God Temple are within a 5-minute drive.

De Garden Hotel is 16. 5 miles from KOMTAR and 18. 4 miles from Gurney Drive. Penang Intl. Airport (PEN) is the preferred airport.

Read more about this hotelShow less

Located in Butterworth, De Garden Hotel is in the business district, within a 5-minute drive of Tow Boo Kong Temple Butterworth and Ninth Emperor God Temple. This hotel is 14.5 mi (23.4 km) from Queensbay Mall and 16.5 mi (26.6 km) from KOMTAR.

Make yourself at home in one of the 123 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 100.00 per accommodation, per stay
    • A tax is imposed by the city: MYR 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 7:00 PM. The front desk is staffed during limited hours. Guests are required to download the property's MySejahtera mobile app before check-in. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools. Guests must present proof of Low Risk status on the MySejahtera mobile app at check-in, and when accessing communal facilities onsite.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property does not permit cooking on the premises.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 19 for adults and MYR 19 for children
    • Rollaway bed fee: MYR 51.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Tow Boo Kong Temple Butterworth 2.4 km / 1.5 mi
Butterworth Arena 3.2 km / 2 mi
Ninth Emperor God Temple 3.3 km / 2.1 mi
Kelab Tentera Udara 3.6 km / 2.3 mi
Sultan Abdul Halim Ferry Terminal 4 km / 2.5 mi
Penang Bird Park 4.6 km / 2.9 mi
Megamall Pinang 6.5 km / 4 mi
Sunway Carnival Mall 6.5 km / 4.1 mi
Robina Eco Park 7.5 km / 4.7 mi
KPJ Penang Specialist Hospital 11.6 km / 7.2 mi
Kampung Agong 14.7 km / 9.1 mi
Bukit​ Mertajam Hospital 15.2 km / 9.5 mi
Mengkuang Dam 17 km / 10.6 mi
St. Anne's Church 17.1 km / 10.7 mi
Penang Golf Resort 19.3 km / 12 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 123
  • Number of floors (main building): 5
  • Suites: 2
  • Studios: 8
  • Triple rooms: 2
  • Executive rooms: 9
  • Superior rooms: 100
  • Family rooms: 2
  • hotel
  • American Express
  • JCB
  • Diners Club
Show 30 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Launderette
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    De Garden Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    De Garden Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    De Garden Hotel

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    De Garden Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    De Garden Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    De Garden Hotel

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    De Garden Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    De Garden Hotel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    De Garden Hotel

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about De Garden Hotel

7.8
Very good
148 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
6.6 /10
Neighborhood
6.4 /10
Amenities
8.6 /10
50 reviews shown
6/10
Pleasant
02 Jun 2025
garan
The Room Smell
Business Family
10/10
Exceptional
18 Feb 2025
poh khoon
Na
Leisure Self
10/10
Exceptional
11 Feb 2025
muhamad faizal
FO was great. Old hotel but comfortable. Basic breakfast but sufficient
8/10
Excellent
23 Nov 2024
Gregory
I wasn’t expecting too much because of the price but the hotel was good value for the price. The staff were friendly and helpful. The room was clean and the air conditioning work well. Don’t expect a sleep in because of the early call to prayer.
Leisure Partner
10/10
Exceptional
12 Oct 2024
Luqman Hakim
Hard to use hot water dispenser machine.
The bathroom water drain clogged, but solved by the maintenance.
Bathroom floor feels oily.
Self
6/10
Pleasant
20 Aug 2024
Kim Hai
Remote corner.
10/10
Exceptional
14 Apr 2024
MOHAMMAD AMIR
Excellent
6/10
Pleasant
30 Jul 2023
Thiam Seng
Unable to use the WiFi throughout my stay
Business Self
10/10
Exceptional
06 Jun 2023
Thiam Seng
A decent and clean hotel
Business Self
10/10
Exceptional
02 Jun 2023
Verified traveler
Look pleasant this hotel
Leisure Self
10/10
Exceptional
18 Apr 2023
MUHAMAD FAIRUL
Good i like everything about it
Business Partner
8/10
Excellent
25 Jan 2023
Teddy
.
Leisure Family
10/10
Exceptional
23 Dec 2022
Izwan
Nice
Business_and_leisure Family
8/10
Excellent
17 Sep 2022
Vikinespari
All ok
Leisure Family
8/10
Excellent
17 Aug 2022
Johan

an alright hotel that serves its purpose

Basic hotel. Tidy enough. had a late check in but no one was manning the counter except the guard. Had to go out to look for an ATM for the deposit as they only accept cash then. breakfast was ok though a little sparse. room was facing a mosque and the wake up call by them daily at 6am was a little annoying but small issue. nothing really within walking distances though.
Business
8/10
Excellent
03 Jul 2022
Chee Wai
Room is clean.
Business Partner
8/10
Excellent
03 Jul 2022
Chin Hing
There is no signage in the lift to remind guests and staff to wear face masks. Lift is an enclosed space.

Previous guest smoked in room toilet. House keeping didn't ventilate or deodourise .

We would had have perfect stay.
8/10
Excellent
01 Jul 2022
Ca Hoe
Breakfast quality deteriorated (third time staying here, and worsens every time). Egg counter was the saviour.
Business Self
10/10
Exceptional
28 Oct 2021
Mohamed Huzaifah
Clean and fresh room. Friendly staff. Recommended.
Business Self
10/10
Exceptional
10 Apr 2021
Verified traveler
Ample parking. Friendly staff. Good room, clean and well maintained. Good ambiance too. Free breakfast. Recommended.
Business Self
10/10
Exceptional
04 Mar 2021
Verified traveler
This was my second time staying here.
The complimentary breakfast was used to be a buffet, but now served as individual portion to be chosen among 2/3 selections. Personally, it wasn't enough for me.
The bed was exceptionally \"fresh\" because the linen was fragrant and gave a very comfortable slumber.
Other things were as good as before and all-round awesome!
Business Self
10/10
Exceptional
12 Feb 2020
Verified traveler
Nice and clean
10/10
Exceptional
09 Dec 2019
Verified traveler
All good service
Friends_and_family Family_with_children
8/10
Excellent
07 Dec 2019
Wong
The restaurant owner was friendly. Lighting is good for work.
Business
10/10
Exceptional
27 Nov 2019
Verified traveler
Parking , facility
Business_and_leisure Family
10/10
Exceptional
30 Oct 2019
Woon Yuen

Spacious, clean and bright

Room is spacious, clean and bright, strong wifi..I will stay here again when I visit Butterworth again next time
Partner
8/10
Excellent
09 Jul 2019
Verified traveler
Quite nice and friendly staff
Friends_and_family Family_with_children
10/10
Exceptional
17 Feb 2019
Thomas Ng
Nice 3 stars hotel, near to Ferry terminal & 5min drive to foods. Will come back again
8/10
Excellent
11 Feb 2019
Lit
No comment
Leisure Family
8/10
Excellent
22 Dec 2018
Verified traveler
Nice room and comfortable
2/10
Poor
19 Nov 2018
lim
Slow service!
Friends
8/10
Excellent
05 Oct 2018
Tan
The hotel rooms are clean and staffs very friendly.I enjoy my stay there.
Friends
8/10
Excellent
20 Feb 2018
Yu Kian
Service very good.
Just one thing not good, not provide hair dryer.
Partner
8/10
Excellent
20 Dec 2017
Verified traveler
Good clean and spacious. However the towel and sheets need to change.
10/10
Exceptional
23 Oct 2017
Verified traveler
Hotel was clean as always.. Bathrooms clean, service good..we always stay at this hotel when visiting penang.. This is our 3rd or 4th time staying here
Family
8/10
Excellent
27 Apr 2017
Richard

Good location, quiet and convenient.

Nice hotel room are spacious clean with quiet surrounding.
Staff are courteous
8/10
Excellent
20 Mar 2017
Verified traveler

Acceptable for Business Only

Reasonable rates.
Convenient location for business if you have a car, its located a little bit off the main streets.
The sound proofing in rooms are lousy, you can hear sounds from outside corridor and even the streets at night, quite disturbing though.
2/10
Poor
09 Feb 2017
Verified traveler

nothing to see the environment near hotel

it looks like gang since still charge it even though check out due to bad environment & no refrigerator & no cleaness of bed sheet.. too many things is not convenient.. should not recommend this gang hotel like prison and not polite staff..
8/10
Excellent
31 Jan 2017
NYC

Near perfect!

We enjoyed our stay very much. The hotel room was well equipped & clean. Room is big wt large bed & a small balcony. Staff was helpful & friendly especially the security guard.
Family
8/10
Excellent
28 Apr 2016
Patrick
You need transportation to get around.
Family
10/10
Exceptional
14 Jan 2016
AZLINA

Relaxed and cozy

Preferred staying here if visiting Penang island.
Partner
8/10
Excellent
22 Dec 2015
Verified traveler
Only lacking was the location as it is next to some low cost apartment area. But overall experience was good.
Family
6/10
Pleasant
15 Dec 2015
YEAP

Eating place in the vicinity

Comfortable and spacious parking.
Family
6/10
Pleasant
18 Aug 2015
Wong
Aircond not enough cool
Partner
4/10
Poor
18 Jun 2015
Yit Sien

Average Hotel, slightly over priced

Room and toilet are not properly cleaned, left over hair from previous guest is visible on the pillow as well as bathroom. Doubting if the pillow case was even changed.
6/10
Pleasant
17 May 2015
Verified traveler

Value for money

For the price paid, consider the services and room cleanliness are acceptable except you have to go through industrial area before reaching the hotel
Family
8/10
Excellent
28 Mar 2015
Badrun

The De Garden

this is my 4th time stay at de garden.. never fail me at all.. stay there for 4 nite and their services as usual never fail me.. cant wait my next business trip to stay there again
8/10
Excellent
01 Feb 2015
Zulkifly

Just nice

Comfortable enough, friendly staff, simple breakfast, a good deal for price you pay. Easy parking, and access to road. Somehow the phone doesn't work, but that is just fine with me. Suitable for short stay.
8/10
Excellent
23 Jan 2015
Gerard .K.

Great centrally located hotel close to freeways

Reception staff very helpful and friendly, willing to get you that information you needed, unlike the reception staff at the 36 floor The Gurney a Hotel &Resort ! The staff there are probably not trained properly and could it even tell me information about night clubs nearby their hotel even! Got out in a round robin on the phone Snr never returned my call even about this simple inquiry and they are in the Tourism and Hospitality industry !

Will come back here anytime as my needs and facilities I needed were all there. It did not have a Gym but the beaches were nearby for jogs and walks and there were coin operated laundry just next door off the main Lorong Cempa too.
Family
8/10
Excellent
15 Jan 2015
MOHAMAD SIDDIQ

great hotel

room space valuable with price payer. very clean and not smily.

Location & surroundings

De Garden Hotel
Lorong Cempa Off Jalan Telaga Air Butterworth, Penang, Malaysia

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De Garden Hotel

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