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Rakuten Stay Atami

Shizuoka · Japan

3 5 WadahamaminamichoView location

8.8/10Excellent293 Reviews
Cleanliness9.2/109.2
Service8.0/108.0
Comfort9.2/109.2
Condition9.0/109.0
Value8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rakuten Stay Atami

With a stay at Rakuten STAY Atami in Atami (Wadahamaminamicho), you'll be within a 10-minute walk of Atami Sun Beach and Atami Kaihin Park. This hotel is 15.4 mi (24.7 km) from Lake Ashi and 16.4 mi (26.4 km) from Hakone Hot Springs.

Make yourself at home in one of the 33 guestrooms featuring microwaves. Rooms have private lanais. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toilets with an electronic bidet. Featured amenities include laundry facilities, an elevator, and microwave in a common area.

Popular amenities

Free WiFi
Dining services
Laundry
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Guests will receive an email with special check-in instructions Unicode Support true Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
    • Tourism fee: JPY 200.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    Japanese

Nearby attractions

Atami Kaihin Park 0.1 km / 0.1 mi
Kiunkaku Former Ryokan 0.3 km / 0.2 mi
Atami Sun Beach 0.8 km / 0.5 mi
Omiya’s Pinetree / Statue of Kanichi and Omiya 0.9 km / 0.6 mi
Yuzen Shrine 1 km / 0.6 mi
Kinomiya Shrine 1.3 km / 0.8 mi
Heiwadori Shopping Street 1.4 km / 0.9 mi
Atami Castle 1.7 km / 1.1 mi
Atami Plum Garden 1.7 km / 1.1 mi
Acao Forest 1.9 km / 1.2 mi
MOA Museum of Art 2.7 km / 1.7 mi
Izusan Jinja Shrine 3.6 km / 2.3 mi
Nishiatami Golf Course 4.3 km / 2.6 mi
Atami Golf Club 4.3 km / 2.7 mi
Nagahama Beach 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Rakuten Stay Atami

8.8
Excellent
293 Reviews
Cleanliness
9.2 /10
Service
8.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Value
8.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Maya
For the price this was a great hotel. Clean, modern looking, location is pretty good if you can navigate the bus system as a foreigner. Walking distance to the port to take a boat to the island nearby, walking to beach (5min), 5 min to ropeway that takes you up to Atami Castle. Marine spa across the street is public pools, hydro massage, slide place good for kids, not expensive since there is no pool at Rakuten. View is great. Check in hot is really nervous as it’s only on the tablet and while Japanese national can do a face recognition for check in, foreigner has to do a video call. Line was busy saying agents are all busy for about 5 minutes that we kept dialing back on and on, thought we would never get in. Just be persistent and keep calling. Other than that, great property for a family of 4.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
JESUS JR
Excellent hotel!!! Spacious, ocean-facing, well laid out rooms. Very clean and close to the Atami esplanade (Sunbeach).

Amenities are a huge plus: free bar and drinks, ice cream, clean and well maintained public bath.

Close to restaurants and convenience stores.
Family_with_children
4/10
Poor
03 Jul 2026
Angie
Poor internet connection and disconnects every other min had to be at lobby or floor 2 to have consistent internet connection. There was no host and the checking in was confusing.
Family
10/10
Exceptional
19 Jun 2026
Nicholas
We had a suite on the 9th floor. Great sized room with incredible views of the harbour. Would be great to be on balcony when the fireworks festival is on.
Family_with_children
10/10
Exceptional
08 Jun 2026
Eyal
It is an excellent hotel located a bit outside the center. Beautiful clean rooms with ocean views. Beds are comfortable. Free parking. Self check in. Make sure to follow the pre-check in.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Rui Liu
The ocean view was absolutely beautiful and made our stay very relaxing. The room was clean and comfortable, and waking up to the sound of the waves was a highlight of our trip. One thing to note is that there is no front desk staff on-site, which made it less convenient when we needed assistance, extra towels, or wanted to ship our luggage. Overall, a great stay if you're looking for a peaceful getaway with amazing views.
Family_with_children
10/10
Exceptional
31 May 2026
walter
The trip was awesome. Worth the time
10/10
Exceptional
29 May 2026
Gloria
We enjoyed our stay. It’s clean and modern. The open bar is a great addition. The only complaint we have is that laundry machine is terrible. Our clothes got stained from the machine and they were not dry at all. We ended up carrying wet clothes to the laundromat nearby. The hotel is about 20 minutes to Atami Station, but many uphills. We called Uber when we have luggage with us. Onsen is great and it’s tattoo friendly.
Friends_and_family Family
8/10
Excellent
03 May 2026
Melissa
Suite with bunk beds was great, although room wasn’t super clean. Bathroom sink had layer of grime and visible debris on carpets, couch had a rip in fabric (was difficult to report this to hotel). Nice balcony with room, rooftop terrace was beautiful, onsen great! Check in was a bit limited. You need to add your passport info the day before/prior to arrival, get QR code and code for door. Then on arrival, use iPad scan QR code to talk remotely to a person to verify your id. That seemed to only be available from 3-10pm, so don’t arrive too late. Free drinks, snacks, soft serve icecream between 5-9pm (my kids loved)! Not a ton of restaurants near hotel but did have a family mart across the street.
Family_with_children
10/10
Exceptional
11 Apr 2026
Narelle
We had a short stay here, so staff quietly did their job, we didn’t need the room cleaned
Partner
10/10
Exceptional
29 Mar 2026
SEAN
The room had a fabulous view and had a great layout.
The complimentary snacks and beverage space was very nice touch as well.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Sheila Marie
Clean room, enjoyed the amenities
10/10
Exceptional
17 Feb 2026
Teahiroa
Easy to check in and out, the amenities were amazing overall great stay.
Family_with_children
10/10
Exceptional
27 Dec 2025
Rand
The room was HUGE and there was a free open bar. Great view from the picture window.
Partner
10/10
Exceptional
16 Dec 2025
Sebastian
Absolutely recommend, large spacious room, new facilities, even a hair straightener in the bathroom. View is ok, ocean and buildings. Comfortable bed, microwave in room and extra food and cooking amenities located on level 1 along with coin laundry. Free drinks alcoholic and coffee on ground floor, some free snacks also. Rooftop terrace is lovey, has gas fire pits. Onsen is excellent also. Highly recommend this hotel.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Jianhao
The room was modern, clean and well-furnished. Very comfortable with a lot of room - including a dining area. Was not expecting the free drinks bar! That's a very big perk. Generally good for holiday or work-travel.
Leisure Family_with_children
10/10
Exceptional
20 Nov 2025
Stephanie
Amazing
10/10
Exceptional
17 Nov 2025
John
Room was by far the most spacious on our trip. Probably one of my favourite hotel experiences anywhere. The Onsen was like a 5 star hotel, and the free drinks and snacks were of high quality. My only issue was that I could not register with the vending machine app because my country was not listed. Atami is a great base to explore hakone, Fuji.
10/10
Exceptional
22 Oct 2025
RAMMOHAN
Couldn’t find the parking place because it was mentioned in Japanese only
Leisure Friends
8/10
Excellent
08 Oct 2025
Toni
We enjoyed our stay here - very easy to walk into town . Safe parking for our car. Good choice of food outlets.
Leisure Family
10/10
Exceptional
08 Oct 2025
SARAH
this hotel was amazing! there are no staff, so you need to be able to check yourself in and out, and make sure you have the door entry codes to access the building. but the spa space was incredible, there were free snacks and drinks (alcoholic and non alcoholic) in the lobby. super clean, big rooms, and steps from the beach. would come back
Leisure Partner
8/10
Excellent
06 Sep 2025
Futoshi
With the convenience of a simple apartment-style setup, you can freely use the clean facilities.
This makes it highly effective if you prefer a freestyle stay.
Business_and_leisure Self
6/10
Pleasant
19 Jul 2025
William
Terrible check in process. Was supposed to have a code emailed to me to access the front door since there is no front desk. Never got it, even as I write this 7 days later I still have no communication from them. Thankfully a nice guest let us in after we wandered around Atami for 2 hours. We had to check in on an iPad, and that was awful too. Again, information that they should have sent me already was not in my inbox so I had to call a virtual assistant and check in took nearly 20 minutes when it would’ve been much easier to just have a front desk person. I understand that being a foreign tourist there might’ve been some difficulties, but all the Japanese tourists were in the same boat we were. So that’s on the hotel. And it’s really a shame, the hotel was beautiful. Spotlessly clean, nice amenities and pretty rooms. But my god, build a front desk.
Leisure Friends
8/10
Excellent
21 Jun 2025
Futoshi
It is clean and very easy to use, which is appealing.
Leisure Family
10/10
Exceptional
09 Jun 2025
Kheng Yuan
Its a little further from the train station but great location as its quiet and convenient with many eateries near by
Leisure Friends
10/10
Exceptional
17 May 2025
Reiko
Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.
Leisure Family
6/10
Pleasant
14 Apr 2025
Verified traveler

Unclear how the hotel operates before booking

This is a “virtual” hotel - no front desk; no staff at the hotel to communicate with you - all done via a tablet. While we settled in, more UPFRONT description of the property and how it functions, is necessary. We did not get fresh towels or room cleaning between days and that information is imperative to convey in the description of the property. The “snacks” staff were nice and the ofuro clean. Just please communicate more clearly before a reservation is made.
Friends_and_family Family
8/10
Excellent
11 Apr 2025
Andrew
We are a family of four and stayed for one night. We never received our reservation number but the remote assistance was very easy to use. The room was spacious and everyone loved the free drinks and snacks.
Leisure Family_with_children
10/10
Exceptional
16 Mar 2025
Cynthia
Unattended front desk, check in on tablet was challenging.
large onset for women. Guest rooms were larger in size and well appointed. Hosted beverages and ice cream in the evening was unexpected and very nice.
Leisure Family
8/10
Excellent
03 Feb 2025
Futoshi
The total number of nights spent here exceeds 30, but the service is always well-managed, clean and clear.
Business_and_leisure Self
10/10
Exceptional
17 Jan 2025
Caridad
I really like the place it’s clean , and anything we need and more than we need is there, we really enjoyed, especially the free drinks . Thank you so much , we will defineltely be back again and introduce to my friends too
Leisure Partner
8/10
Excellent
23 Dec 2024
Chin Ling
Free flow of drinks and snacks at the bar at level one
Leisure Family
10/10
Exceptional
11 Dec 2024
Tze Hiang
We enjoyed the fireworks display that was performed right infront of our hotel room Balcony. It is a great experience for my family.
Leisure Family
10/10
Exceptional
02 Aug 2024
Mei
great view and close to the beach
Leisure Family
10/10
Exceptional
09 Jun 2024
GERARD
Lovely spacious room with small kitchen area. The Onsen was very peaceful. The \"Free Flow\" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.

Partner
10/10
Exceptional
07 Jun 2024
Lucy

Huge room with a balcony sea view, free coffee!

Really great hotel with great facilities. The rooms were very large and spacious, definitely not what I was expecting having stayed in other hotels in Japan. The kitchenette, dining area and balcony with sea views were great and was nice to have a morning coffee on the balcony. Coffee, alcohol and snacks are provided complimentary daily in the morning and arvo. There was a Karyoke room and baths although I didn’t try them. Laundry facilities were good. The public pool across the road was great and also has a gym. It’s on the Main Street so walking distance to restaurants and cafes. Only negative was so housekeeping so we had no where to put all our accumulating trash given the bins were so small and there is no bins to put your rubbish in Japan on the street!
Friends_and_family Family
6/10
Pleasant
26 Mar 2024
Atsuko
I need some coins for laundry but vending machines has out of changes and stuff won’t exchange coins.
Leisure Family
8/10
Excellent
28 Jul 2026
恵利
綺麗だった 
お風呂が全体的真っ黒なので掃除がきちんとしてなくてもわからないところ
10/10
Exceptional
19 Jul 2026
MARI
ペット同伴できたので本当によかったです。
また次回も泊まりたいです。
Family
10/10
Exceptional
13 Jul 2026
NAKAMURA
とても良かったです。
Family
10/10
Exceptional
08 Jul 2026
みきお
清潔
Partner
10/10
Exceptional
02 Jul 2026
Fred
We couldn’t check in when we talked to the first staff though the hotel on line system in the front desk despite we had filled in all our information prior our arrival. The staff also said that we shouldn’t contact him too. It took us more than 20min to deal with the first staff.

We tried to check in again by contacting another staff through the front desk system and it took me less than 2minutes to complete the whole process.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Leon
Heel erg tevreden. Zeer schoon en mooi uitzicht. Gratis drankjes van 1700 tot 2100
Self
8/10
Excellent
24 May 2026
Yuna
お部屋も共有スペースも、備品などもとても綺麗でした。1階のラウンジで飲み物やお菓子を食べられたのも良かったです。乳幼児連れでの宿泊で、大浴場のお湯が熱めだったので、何種類かお風呂があったらさらに良かったと思いました。
Family_with_children
10/10
Exceptional
22 May 2026
Yin San
Big room, great view.
Family
4/10
Poor
19 May 2026
christophe
Pas de réception
Tout informatisé
Pas de dépose bagage
À eviter
Partner
8/10
Excellent
17 May 2026
HITOMI
とてもかあて
10/10
Exceptional
13 May 2026
Eric Ka Shing
多加些擺放物件的櫃或架之類
Partner
8/10
Excellent
10 May 2026
MEILAN
家族旅行でスイートルームに泊まりました。
部屋は大きくて快適で、窓からのビューは最高でした。
ただ、キッチン周りの棚には少しホコリがありました。アメニティも充実でしたが、くしが置いてなくて不便でした。
靴べらも備えてくれたらありがたかったです。
Family
10/10
Exceptional
06 May 2026
ray
清潔感があって、とても良かったです。無人で困った事もありませんでした!
Family
10/10
Exceptional
04 May 2026
Ko
よかったです。また利用したいです。
Family_with_children
10/10
Exceptional
01 May 2026
Satoru
備品にこだわりを感じ良かったです。
2/10
Poor
25 Apr 2026
TsungTing
辦理入住手續是真正無人服務
但是系統非常極度不友善
跟客服搞了一個小時
身心靈受到相當強烈損害

有興趣的朋友可以來試試看喔
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
HIRAAKI
アルコールも含めてフリードリンクは素敵!
部屋が広い!仕事しながら滞在もできる。
オーシャンビューキレイな朝日が見られました。
Partner
10/10
Exceptional
17 Apr 2026
Kuniko
ヘアアイロンもありアメニティ充実してました。
コーヒー豆から挽いて入れられるのも美味しくて良かったです!
Family
6/10
Pleasant
12 Apr 2026
RAI
連泊の場合、タオル追加してもらうのに交渉に時間かかりました。また、飲み物コーナーのマシン故障したりしたせいで、のめない時がありました。
Family_with_children
4/10
Poor
12 Apr 2026
YAMAZAKI
口コミを見て綺麗そうだと思い宿泊しましたが、洗面台の裏側にカビがびっしりついていたり、エアコンの吹き出し口にも大量のホコリがみえる等、掃除がいきとどいてないと感じて、少し気持ち悪かったです。また、部屋も変な臭いがこもっていました(空気清浄機である程度解決できました)。
日本のホテル品質をもとめている方にはオススメできず、海外のリーズナブルなホステルみたいな感じでした。
良かった点は、室内に沢山タオルの用意があったこと、広さは快適でした。
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
hsinyi
三人房就是三張單人床,房間設備真的沒有缺點,還有手沖咖啡組,完美!下次來日本會優先考慮這集團飯店。雖然是無人飯店,但事先網上填好資料,拿到QR code,其實進飯店3分鐘就可以拿到房間資訊。車子再開往附近的Rakuten parking。很適合J人的無人飯店。
Friends_and_family Family
8/10
Excellent
10 Apr 2026
MARI
とっても綺麗でお部屋も広く、大満足でした!
ただ、アメニティやタオル・部屋着の有無を知りたかったけど、どこを見ても記載がなくて、、、結局全部揃っていましたが、色々持って行って少し荷物になったかな💦
その記載があれば他は気になるところはありませんでした。
熱海の海上花火の時にまた行きたいなと思います。
8/10
Excellent
06 Apr 2026
yongho
숙소는 OK 첵크인 매우 번거로윰
10/10
Exceptional
06 Apr 2026
Hiroki
So nice
10/10
Exceptional
29 Mar 2026
akihiko
オーシャンピューで気持ちよい滞在!
Partner
10/10
Exceptional
26 Mar 2026
Nahomy
Excelente
10/10
Exceptional
15 Mar 2026
ひろみ
シンプルで洗練されたインテリアで、コスパの良い滞在が出来ました。
Family
8/10
Excellent
05 Mar 2026
isamu
概ね満足しましたが、男性浴場の狭さがマイナス要因です。
ただ、その甲斐あってか比較的空いていてゆったりと過ごすことが出来ました。
8/10
Excellent
02 Mar 2026
Morishita
最初、駐車場のどこに停めれば良いか分からなくてちょっと迷った。また駐車場がもう少し近くだったら良かった。
8/10
Excellent
25 Feb 2026
Yukio
客室、大浴場、館内はとても清潔でした。客室は広くゆったりできました。三階の部屋でしたが海は眺められました。もう少し上の階ならもっと眺めが良いでしょう。テレビがソファーがある位置から見にくかったのが残念でした。利用時間帯は決まっていますが、お酒、ソフトドリンク、おつまみ、ソフトクリームの無料サービスはうれしく使わせていただきました。スタッフと接する機会は少なかったですが問題なく応対してくれました。髭剃りがないのは残念で、2泊で髭が伸びてしまいました。
Partner
8/10
Excellent
22 Feb 2026
Jun Sang
객실이 깨끗하고 목욕탕도 좋음
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Yukiko
お部屋の開放感、電源は至る所にあり、空調も素晴らしい。コーヒーミルもあり、朝は引きたてを美味しくいただきました。
Partner
10/10
Exceptional
08 Feb 2026
Hiromi
飲み放題美味しかったです
Leisure Pet
10/10
Exceptional
31 Jan 2026
AYUMI
お部屋が広く、窓から眺める海の景色が綺麗でした。グラスやカップなども揃えてくれていたのでお部屋でゆっくりお酒を楽しめました。
Leisure Partner
8/10
Excellent
30 Jan 2026
Yuka
設備がきれいで、
10/10
Exceptional
28 Jan 2026
MIKI

部屋にて豆から挽きたての珈琲も美味しく頂きました
10/10
Exceptional
27 Jan 2026
MAKOTO
設備も良く、ゆったりと滞在出来た
Leisure Family
10/10
Exceptional
26 Jan 2026
??
陽台可以看到大海,感覺真的很好,一樓的飲品跟酒類可以無限暢飲,還有巧克力可以吃,CP值很高的飯店
Leisure Partner
10/10
Exceptional
14 Jan 2026
Junko
部屋もとても綺麗で、感動しました✨
フリードリンクも凄いですね!
バーカウンターも丁度いい。助かりました。
また、滞在したいです。
Leisure Family
10/10
Exceptional
03 Jan 2026
NAOKI
とても綺麗!
高コスパ❗️
最高でした、ありがとうございました
4/10
Poor
30 Dec 2025
Daisuke
15:00過ぎにチェックインしたが、廊下に交換したと思われるシーツ等が置いてあった(回収できていない)。
エレベーターが2基しかない。加えて業務用のエレベーターがないからか、ホテルスタッフも利用している。客が乗っているときは乗ってこない配慮はされるが、余計な時間がかかり良くない。
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Ken
客室も広く清潔でした
Leisure Family
2/10
Poor
25 Dec 2025
chunli
房間內鎖壞掉了
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
ARIHIRO
素晴らしい宿でした
Friends_and_family Family
6/10
Pleasant
13 Dec 2025
KA TO
房間大,觀景好,可惜清潔方面欠奉。三天才打掃房間一次沒問題,但每天應該安排掉垃圾一次,或者告訴住客可以如何處理垃圾。我們前一天預約了清潔房間,結果晚上回來才發現沒人來打掃,三天的垃圾仍在房間,投訴時說員工忘記了,這點需改善
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
Yuk Wah Margaret
陽台向海,如果drink bar 開放時間長一點就更好
Leisure Family
10/10
Exceptional
04 Dec 2025
shinpei
清潔で部屋も最高でした。
Business_and_leisure Family
8/10
Excellent
03 Dec 2025
エリコ
美味しいご飯を食べたかった。
Leisure Pet
10/10
Exceptional
03 Dec 2025
Koki
綺麗でよかった
Leisure Friends
10/10
Exceptional
27 Nov 2025
中田
お掃除も行き届いていて、とても気持ち良く利用できました。
10/10
Exceptional
20 Nov 2025
??
ハリウッドツインルームを利用しました。
ホテル内全体的にキレイで、部屋も広く使いやすかったです。
スタッフさんが常駐ではなくチェックイン、アウトは自分で行うカタチですが気を使わないという点では良いです。

フリーのドリンクも充実してたり、部屋にコーヒーミルとドリップがあったのも部屋でくつろぐのに重宝しました。
Leisure Family
6/10
Pleasant
20 Nov 2025
なな
コンビニや商店街が近くにあり良かった
Partner
10/10
Exceptional
19 Nov 2025
タカコ
最高でした!また利用したいです。
Leisure Pet
10/10
Exceptional
15 Nov 2025
Hiu Yin
Good
10/10
Exceptional
09 Nov 2025
yoichi
フリーフローのドリンクがよかった。
Leisure Friends
10/10
Exceptional
09 Nov 2025
Kumi
館内もお部屋も清潔でとても良い滞在になりました。
Leisure Family
2/10
Poor
01 Nov 2025
ryosei
とてもよかったが、トイレの匂いと夜風?空調?何かわからないが、音が気になった。
あと掛け布団一枚だと寒かったです。

気になったところはあるが、設備などとても良いので、次回は愛犬とともにぜひまた利用させていただきます。
10/10
Exceptional
25 Oct 2025
ともこ
ペットと過ごすには、狭すぎず良かった
また晴れてる時着たいです
Leisure Pet
10/10
Exceptional
02 Oct 2025
MIKI
全体的に良かったです。ただ、駐車場の場所を聞くのにカスタマーセンターに電話したところ、間違えた場所を教えられました。
その駐車場の管理者の方に伺ったところ、毎回間違えて教えているようで迷惑していると仰ってました。
実際は150mくらい離れていたのに、建物の隣りと説明を受けました。
そこだけ改善して頂ければ最高です。
Partner
10/10
Exceptional
23 Sep 2025
Miho
6人部屋駐車場は、沢山空いていたので2台停めさせてほしかった。
お部屋は、風呂場もとても綺麗で快適でした。
ぜひまた、使わせていただきます。
Leisure Family_with_children
10/10
Exceptional
21 Sep 2025
HIROSHI
とても雰囲気が良くて、良かったです。
Leisure Family
10/10
Exceptional
15 Sep 2025
真次
清潔な客室、サウナ、風呂
8/10
Excellent
14 Sep 2025
hitomi
オープン以来、とても気に入り毎年2〜3度利用させてもらってます。今回は少し経年してきた感がありました。トイレの隅や扉、部屋の隅々カビや誇りが溜まっており、全体ハウスクリーニングして欲しいです。
とはいえ、ゆっくりくつろげとても気に入ってますので、また伺います。
Pet

Location & surroundings

Rakuten Stay Atami
3 5 Wadahamaminamicho, Atami, Japan

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