Name: Hawthorn Suites By Wyndham Rome
Address: 100-110 West 2Nd Avenue, Rome, 30161, US

8/10

Excellent

13 Jul 2026

Ann

Nice place, good amenities, great location. Will stay again.

Family_with_children

10/10

Exceptional

11 Jul 2026

Michael

Every hotel in United States should be like this would totally recommend staying here safe clean and wonderful environment

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Lynise

We enjoyed our stay at the hotel during the 4th of July weekend. The hotel was clean and located in a great location

3 things:

1. We paid for a river view room, but the trees were blocking our view.

2. Every Morning there would be a smell coming from the bathroom sink.

3. Parking is not included in your stay.

Pet

10/10

Exceptional

10 Jul 2026

Hyekyung

Staff very kind

Partner

8/10

Excellent

09 Jul 2026

Alex

This place has a ton of potential. It just needs a facelift. The staff was fantastic. Location is great. If they updated the furnishings and planted some flowers in the flower boxes it would be so much better.

Partner

10/10

Exceptional

05 Jul 2026

Laura

Amazing! Perfect for a day trip! Near everything so we could walk everywhere!!

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Dana

Outdated small rooms. Five stars if rooms were updated.

10/10

Exceptional

20 Jun 2026

Lauren

Great stay! Clean and large rooms. I normally bring my own blanket to use instead of the comforter, but it was so clean that I didn’t need it.

10/10

Exceptional

19 Jun 2026

Jennifer

My husband and I had a great experience! The hotel is old but kept up well. The staff is very friendly and helpful. It’s very clean and the room we had was a nice size. We had a view of the river. We didn’t eat at the hotel because it is so close to the Main Street where all the restaurants and shops are located. We didn’t eat breakfast there because we had to run out for work.

Partner

8/10

Excellent

18 Jun 2026

Giacomo

Ik

4/10

Poor

13 Jun 2026

Brian

Was very disappointed that on top of it all, you then have to pay for parking.

8/10

Excellent

13 Jun 2026

Heather

Great location. Friendly staff.

Self

2/10

Poor

12 Jun 2026

Katherine

I arrived at hotel yesterday and thermostat in my suite was at 85 degrees. I immediately turned it down to 72 and waited about 45 minutes - no improvement, no air movement. Called the front desk and the lady working was lovely. Came right up and checked thermostat and said call her after 30 minutes if room does not cool. It did not and I called - she said they had no additional rooms available but she would check with manager. After another 30 minutes she said they could move me to another room (not sure why an empty room suddenly became available) but again not her fault and she was very nice. Moved to another room on the floor below. Room was smaller, bathroom was tiny and it was fine but they should have discounted or comped my room b/c it was a two hour debacle and no help moving my bags etc. This was my second time staying at this hotel on the way to pick up my daughter at camp - I will never stay there again. I asked the front desk this morning at check out if they could discount my one night stay due to all the difficulties and she said she would discuss with the manager and call me. Never got a call. Plus I had to use an app to pay $12 to park in an empty parking lot for about 12 hours. Do not stay at this hotel.

Self

8/10

Excellent

12 Jun 2026

Robin R.

I always like staying at Hawthorn suites in Rome. On past visits, parking was always FREE. Now it cost $11 per day! I didn’t like this change at all. Parking should be included in your hotel room price. It was a big turn off for me. The breakfast restaurant food was pretty good but it took more than 30 min for it to make it to our table. It was a bit expensive as well. The room was very spacious but there were mosquitoes out on the balcony. Need more lights on balcony and treatment for mosquitoes. No privacy screens to separate the guest balcony.

Family

8/10

Excellent

07 Jun 2026

Joseph

Only complaint was that the “river view” rooms have no view of the river. Trees are so overgrown they block everything outside of the window.

Partner

10/10

Exceptional

03 Jun 2026

mark

Beautiful

Partner

10/10

Exceptional

31 May 2026

Lee

Excellent property and room. We had a suite and were very pleased. We love nostalgia and architecture of old historic buildings. This property has original bricks, beams, wood floors and elevator motor. We loved it! The convenience of downtown Rome, the Riverwalk and park were what we were also seeking. Add dog-friendly and you are all set. Full size fridge in kitchen, too. If you want sleek, minimalist and modern, then this is not for you!

Partner

10/10

Exceptional

30 May 2026

Charles

Hotel staff was nice. Arrived tired and not feeling well. Hotel was dark at best as far as lighting both in the morning and at night inside the hotel. AC unit was very cold and operated in an efficient manner but fan blew at regional jet speed and right on the bed located 1 inch from it. Room and view was awesome. Spacious and full kitchen. Restaurant looked nice. Great location DT Rome.

Family_with_children

10/10

Exceptional

29 May 2026

Laura

Beautiful room with exposed brick and high ceilings. Very clean. Needs new carpeting. Short walk to shops and restaurants in quaint downtown area. Staff was very helpful.

Family

10/10

Exceptional

28 May 2026

Meaghan

Great beds! Cozy spot.

Self

8/10

Excellent

26 May 2026

Jaime

Our stay was great. Staff were friendly and helpful. Rooms are clean. The vibe of the old building is really cool. I do think they would benefit from upgraded carpet and bathrooms. The gym is really nice and spacious. Recommend the hotel offer complimentary coffee in the lobby in the morning everyday. It would also be nice if the onsite restaurant/ bar was open more. Overall a great stay for the price.

Family_with_children

2/10

Poor

24 May 2026

Jacob

The room smelled like smoke and it just looked and felt dirry.

Partner

6/10

Pleasant

17 May 2026

Sandy

We’ve stayed here for years but the hotel needs some upgrades and a giant cleaning. Dated and carpet is really old. It’s a great facility centrally located. I hope someone can start with the upgrades and a deep clean.

6/10

Pleasant

14 May 2026

Stacy

Room had no windows.

Self

10/10

Exceptional

12 May 2026

Jill

I really liked this hotel and will absolutely stay again!! It was a beautiful hotel and room! The staff was very attentive and nice! The breakfast was not anything great, it was not great coffee and bagels sitting out, I did not see a toaster

Family

10/10

Exceptional

11 May 2026

William

Our favorite place to stay in Rome. Rooms are huge and comfortable, location is fantastic, staff is great, and electric car charging is a huge plus.

Family

4/10

Poor

10 May 2026

Carolyn

Upon checking in we learned that we had to pay for parking which was not noted on the website and which in our opinion should be free given the price of the room. You had to download an app on your phone to provide you payment information and pay for the parking. We did not wish to use the app so the check in desk person, Ruby, went to a different computer and completed the parking payment process and we then received a text that the parking time had begun. When we extended our stay one more night, that process had to be done again for the new night and we checked twice with the desk clerk and they said it had been done. However several hours after we checked out we received a link that \"there was an issue with the payment process\" and to update the information. Not knowing if the link was legitimate and given we did not put in the payment info, we did not click on the link. Obviously the hotel did not do it properly.
Much ado to park 50 ft. from the hotel entrance. Our room was clean but the carpet was ragged in places, the upholstery on the desk chair was peeling off, you could hear any activity beside or below you, whether talking or bathroom functions, the internet was constantly down and had to be rebooted, and coffee in the morning for guests was only there 1 morning out of the 3 we were there. With the exception of Ruby at the check in desk and the cleaning staff, this stay at Hawthorne was beyond disappointing and we would not recommend it.

Partner

6/10

Pleasant

04 May 2026

Jodie

Old historic property. Walls are very thin (at least in my room) and we could hear the girls next door giggling and carrying in and then thier alarm in the morning at 6am which woke us up. Staff is very friendly and nice. Bed was comfortable. Also, parking is not free as stated in thier website. It is $11 a day.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Mary

Did not eat breakfast there. They use to have a free breakfast but not anymore.

Self

6/10

Pleasant

02 May 2026

Dani

The location was great, the beds were comfy, the vibe was cool & it was clean... That's the extent of my positive review...
On site restaurant is very pricey, they didn't tell us until the last day that there was an ice machine on the floor (we kept going to the desk to get ice).. The carpet in the main areas - specifically on the 2nd floor where we were- is wrinkled & stained. They were out of coffee pods for the in room coffee makers (& 1 pod makes 1 small cup) & there's no other coffee available on site- unless you want to go to the restaurant & pay extra for it...
Basically, it's just a clean, convenient, dated place to sleep.

10/10

Exceptional

01 May 2026

Natasha

I loved everything

Self

10/10

Exceptional

01 May 2026

Keri

Breakfast in the morning is a slow process!

8/10

Excellent

01 May 2026

ROY

Din not use bar. Room was clean.

Self

10/10

Exceptional

30 Apr 2026

Lelia

This place was phenomenal for our situation. They excelled in every way from room accommodations, to staff helpfulness, and southern charm. I would choose this place again!!!

6/10

Pleasant

29 Apr 2026

Greg

Unless you are on an expense account and don't care if the environment in inviting, than one would not find the value at this hotel. All it has going for it is location.

Partner

10/10

Exceptional

29 Apr 2026

Rosalyn

Great place

Partner

10/10

Exceptional

27 Apr 2026

Anna

Cool vibe. Quiet and quick check in and out. Pillows and bedding were so comfortable and the shower’s water pressure was great!!!

Partner

10/10

Exceptional

27 Apr 2026

Michelle

This was a great hotel located around many different types of food places and shops. I highly recommend they’re on site restaurant. All the food was extremely tasty.

Family

4/10

Poor

18 Apr 2026

Charles

This is a historic hotel in a great location, however it is worn out and in need of a major upgrade. Interior units also need a total refit. The floors are not even close to level. Used the Elevator and noticed it has not been inspected and certified in a year.
Would not stay there again until they update it.

Friends

10/10

Exceptional

18 Apr 2026

James

Excellent stay

Self

10/10

Exceptional

17 Apr 2026

Cindy

Walls between rooms not very soundproof. Could hear a woman in the room next door talking, laughing and cackling with someone on her speaker phone late at night. It is an older, historical building but they could do a better job sound proofing the rooms.

Self

4/10

Poor

16 Apr 2026

Lisa

Disappointing. During our stay - 2 nights - we had to kill no fewer than 8 stink bugs in our room, which seemed to be infested with them.
No smart TV. Housekeeping was a disappointment. We received clean towels, but that was it. Coffee wasn’t replaced, coffee cups weren’t replaced…
We had to go in search of them.
For the price, we expected a much better experience than this!

10/10

Exceptional

12 Apr 2026

Jenny

Stay was great.

Self

10/10

Exceptional

10 Apr 2026

Daniel

Good service

Partner

10/10

Exceptional

27 Mar 2026

Tonya

Great location
Clean Rooms
Beautiful Authentic Interior and Exterior Design
Knowledgeable Staff

Family_with_children

10/10

Exceptional

27 Mar 2026

Shanae L

Great stay, floors creak a lot but the stay was very pleasant

Self

10/10

Exceptional

26 Mar 2026

Roland

Everything was Awesome!

Partner

8/10

Excellent

24 Mar 2026

Lisa

The Wi-Fi signal was extremely weak in the part of the building where I stayed. That’s annoying when you need to connect a laptop do do some work.

Self

8/10

Excellent

21 Mar 2026

Angy

Great location!

10/10

Exceptional

20 Mar 2026

Ryan

Beautiful property. The cleanliness is terrific. Restaurant is amazing along with the servers and cook. Highly recommend staying here

Self

6/10

Pleasant

16 Mar 2026

Daniel

Not worth the price

Family_with_children

8/10

Excellent

06 Mar 2026

David

Great location. Excellent staff. But property is pretty tired and needs a refresh. Historic and cool. Price good

Self

10/10

Exceptional

02 Mar 2026

Nichol

Friendly staff, cool historic vibes, and excellent location.

6/10

Pleasant

02 Mar 2026

Lori

The restaurant was understaffed and out of many menu items. After waiting over an hour, we left because our breakfast was not yet even cooking.

10/10

Exceptional

28 Feb 2026

Natasha

Rooms were clean per usual. The balcony view is always beautiful. Great customer service from Joy.

Partner

10/10

Exceptional

28 Feb 2026

Neslyn

Room was clean. Staff was nice

Family

8/10

Excellent

26 Feb 2026

Donna

Room was very nice and clean. We only stayed there 9 hours, just to sleep. When making the reservation no where did it mention paying $10 to park. It should have been told to us when making the reservation. I don't feel that was right.

Partner

10/10

Exceptional

24 Feb 2026

Dan

Awesome stay

10/10

Exceptional

22 Feb 2026

Tina

The front desk staff was amazing!!

10/10

Exceptional

20 Feb 2026

Jacy

Always a pleasant stay at the Hawthorn in Rome. Perfect location. The staff is SO helpful. The amenities are unmatched.

Family_with_children

10/10

Exceptional

16 Feb 2026

James

Awesome stay!!!!

10/10

Exceptional

15 Feb 2026

Javier

The room was cleans and well maintained. The lady at the front was super informative and mad the check in process easy.

Partner

10/10

Exceptional

12 Feb 2026

Randal

Neat place

10/10

Exceptional

31 Jan 2026

Kim

Nice place and great location. The only thing I did not like is the charge for parking.

Leisure Friends

10/10

Exceptional

29 Jan 2026

Janna

Staff was very helpful. Got upgraded to a room on the water. Great view. Great room!

Leisure Family

10/10

Exceptional

28 Jan 2026

aubrey

The staff always exceeds With the Hospitality and cleanliness!! They made my stay awesome ! My favorite Hotel in Rome ! I forgot the host name but it started with An R! She was amazing.

Business Self

10/10

Exceptional

26 Jan 2026

Rina

Staff was awesome

8/10

Excellent

25 Jan 2026

Robyn

Great location, bar and even the rooms. But they have got to update the floors and wrinkled carpets. It’s time.

Leisure Family

8/10

Excellent

21 Jan 2026

Roy

Had issues with shower but staff was very attentive and it was taken care of quickly. Other than that everything was fine.

Business_and_leisure Partner

10/10

Exceptional

08 Jan 2026

Robert

Everything was wonderful

Leisure Family

10/10

Exceptional

06 Jan 2026

Clinton

Clean and safe

10/10

Exceptional

06 Jan 2026

Jonathan

The staff were professional, personable and very helpful. All of our questions were answered and they kindly informed us about local holiday celebrations. The property is unique, clean and welcoming. The location is highly walkable with multiple restaurants, coffee shops and local shops.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Marcus

Great place to stay !

Leisure Partner

10/10

Exceptional

02 Jan 2026

John

Front desk and

2/10

Poor

28 Dec 2025

Vanessa

Our room was full of bees!!! They started coming out in the morning if i would have seen at night i
Would have notified earlier but took pics for front desk to see

Leisure Partner

6/10

Pleasant

28 Dec 2025

Anita

Pros- Staff was helpful and friendly, main area on the lower level was attractive and location was good.
Cons- rooms are older, pillows need to be replaced, desk chair vinyl peeling, upholstered chair had stains, hole in black out curtains.

Leisure Family

8/10

Excellent

26 Dec 2025

Tyler David

Stayed just before Christmas. Occupancy was cut back. Hotel is clean and staff very helpful and accommodating. Some of the chairs need to be replaced. We had a view of the river and small balcony. Gkids enjoyed the stay

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Brian Lee

Beautiful rooms, great location, and superior staff!!

10/10

Exceptional

20 Dec 2025

Erik J.

Room was dated but huge. We loved the character that the history

Leisure Family

10/10

Exceptional

16 Dec 2025

David

Very friendly check-in. Beautiful building.

Business Self

2/10

Poor

08 Dec 2025

Kelly

Extremely loud. I drove several hours to stay one night for a work trip and had a couple fighting in the room next to me until 3am, and a man on the other side of me pounding on my wall. I felt extremely terrified and even calling the front desk for help did not help.

Business

10/10

Exceptional

07 Dec 2025

Linda

Room was clean, staff courteous.

Leisure Self

8/10

Excellent

06 Dec 2025

Chris

The hotel is beautiful inside and very nicely decorated for the holidays. Front desk agent introduced us to the hotel as a first time guest. Expedia or hotel is miss advertising complimentary breakfast. It is not! Dissapointed. No adjustment on room bill. The bar and restaurant area is very nice and service is great. Hotel room is very spacious and bed is nice.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Denise

We had a room with a view of the river.

Partner

8/10

Excellent

28 Nov 2025

Torri

Super nice staff! Hotel parking is an issue, unless you don't mind climbing over a concrete partition. Our room was spacious and clean (except mirrors in bathroom had lots of hairspray buildup on them and some washcloths/towels had \"grungy stains\" on them). Worse part of our nightly stay was dealing with lots of traffic noise due to loud vehicles racing around downtown roadsways, alleyways & parking
garages.

Friends_and_family Family

8/10

Excellent

22 Nov 2025

Amanda

No comment

Business Partner

10/10

Exceptional

21 Nov 2025

Miranda

The room was amazing. It was super clean and beautiful. We really enjoyed our stay and can't wait to stay again for our next visit to Rome.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Kim

Loved having a bar in the hotel. The bar staff are great. It's a nice place to gather with friends.

Friends_and_family Friends

8/10

Excellent

18 Nov 2025

Robert

This is my third stay in the last 9 years, and I was disappointed that the property is now charging for parking. It really is a unique hotel with character, and apparently, the parking fee is something the new owners have implemented. It frustrates me when a hotel attempts to nickel and dime its patrons. Not sure I'll be staying again.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Stacey

Great location, staff and dining!

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Kelly

This is the coolest hotel! We just needed a quick place to stay for a meeting in Rome the next morning, but this hotel was so much more than we expected! Absolutely gorgeous and unique and our room was huge! My husband said this morning: I think this is the most comfortable bed and bedding I've slept on in a long time! And we have travelled most of the last 5 months since he has retired. Amazing hotel that we will look forward to returning to when we are back in Rome! Highly recommend!

Business_and_leisure Partner

8/10

Excellent

02 Nov 2025

Jessica

Room & property were clean and in the perfect location! There were so many things close by, just a 2-10 minute walk away as well as a nice little path by the river. My only complains would be that the pillows on the bed were SO uncomfortable, to the point where my neck was almost completely stiff by the end of our stay, the couch was very stiff & uncomfortable also, there were no silveware of any kind and we had a suite with a kitchenette so that would have been much appreciated. Aside from those things though, this was a great stay and very welcoming staff. I would stay were again, just with my own pillow! stuff,

Partner

10/10

Exceptional

29 Oct 2025

Sharon

The spacious suites with a separate bedroom were nice. The conversion of an older building to a great hotel gave it get charm.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Rodger

The bar was awesome! Good people and good vibes!

10/10

Exceptional

27 Oct 2025

Ginger

Clean room, good asthetics

Leisure Partner

2/10

Poor

26 Oct 2025

Sheila

Room 100 should not be a room for OVERPAYING CUSTOMERS. It looks out into a sitting room with the freeway within arms reach. Sou dedlike we weresleeping beside the interstate. Only room on that side on ground floor. I spoke others and no one paid the high price that I paid. I will not be back. Stayed there 6 years ago and loved it. Very unsatisfied with my stay. One couple stayed 4 night for the same price I paid for 2 nights.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Vicky

The bar and menu was stocked with our beverage. Our dinner was prepared as we ordered. Very pleased.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Kevin

This was my third stay here and it’s always been really nice. The convenience of everything within walking distance is really nice. The staff were amazing but I just hope the couple that was staying next to us are doing better after a weekend of domestic violence.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Connie

Nice

Partner

6/10

Pleasant

19 Oct 2025

Kathy

Too expensive for the value