Reset Hotel Joshua Tree

8/10

Excellent

28 Jun 2026

Samantha

The room was clean but it was missing a few things to make this a 5 star review. For example, it should have a tv , microwave and extra space to move around. When showering there is no shower curtain or door to stop the floors from overflowing of water. The bed was a bit old so the mattress did feel worn out by a lot and so did the pillows. AC worked well. Overall the area is safe.

Partner

10/10

Exceptional

26 Jun 2026

Tejah

Loved it here, it was very hot when I attended but it was very beautiful and scenic. There’s so much to do and eat in this area as well. The hotel staff was amazing and nice. My favorite part of the hotel was my room with the view of course, the stargazing they provide here and the pool!

Self

4/10

Poor

22 Jun 2026

Tim

The rooms are unique and fun to stay in for a night or two. I'd recommend booking one of the larger units, as the smaller rooms appear like they could feel cramped. The views from the bed and private patio are excellent, and the overall design of the property is impressive.

Unfortunately, the hotel is not yet firing on all cylinders. We checked in on a Saturday and weren't able to access our room until 5:00 PM. Many other guests appeared to be experiencing the same issue. As a result, we missed out on using the pool, which was one of the amenities we were most looking forward to.

The property also seems significantly understaffed. At times, a single employee was responsible for the front desk, bar, and restaurant service. The room was mostly clean, although there was still hair in the shower when we arrived.

The bathroom design also has some flaws. The shower glass is too short, allowing water to spray across the floor, and inadequate ventilation appears to be causing the shower ceiling paint to peel already.

RESET is probably the best hotel option in Twentynine Palms unless you're interested in renting a house. That said, I found the room rate difficult to justify given the current level of service and execution. The property has tremendous potential, but management needs to invest more in staffing and operations to deliver the experience the design promises.

I genuinely hope they work through these issues.

Partner

10/10

Exceptional

21 Jun 2026

Isaac

Beautiful property. It was amazing to get away from LA.

Towels at the pool are not readily available as they have limited amount. Many people were without towels.

Partner

10/10

Exceptional

16 Jun 2026

Adrienne

Amazing getaway. So peaceful. Pool was fantastic. Can't wait to come back!

Partner

8/10

Excellent

14 Jun 2026

Angelito John

Nice room, great location.

Partner

10/10

Exceptional

12 Jun 2026

Valerie

Reset was a true reset for us traveling from East Texas. The staff was so accommodating. The room was so clean, and we left feeling relaxed.

Friends

10/10

Exceptional

12 Jun 2026

Quincy

The hotel was a nice and unique way to spend a night. We had spent the afternoon in Joshua Tree and found the clean room and pool to be the perfect way to recover from a fun day. The A/C kept the room cool so we could get a good rest. We will stay again when we visit the area again.

Partner

4/10

Poor

07 Jun 2026

Emma

I saw this hotel all over social media and was really excited to stay at RESET. We arrive at check in time and was told that we could not go to our room yet, I confirmed and ask if check in time was at 3:00 pm. The front desk agreed and stated no apology at all just that they were fully booked last night. Eventually we got told we could go to our room around 3:45pm. I’m very understanding but the lack of apology or offering us a refreshment as we wait was upsetting.

We check into our room then head over to the pool. There were no towels available for us at the pool. We talked to the front desk again and they stated they had no more towels for us and we had to wait for the towels to dry. That’s fine, but we waited over an hour and no one cared to find us to give us a towel or put any more towels out. At this point we never got pool towels and just left the pool. Additionally, there were dirty cups everywhere at the pool.

One of us needed an iron or steamer for our dress shirt. We walked over to the front desk and asked if they had an iron or steamer. They said only the cleaning staff had it but they were on their break. The lady working the front desk stated she would go get it and come drop it off at our room. She never came. We went back to ask again and a different staff member was helpful and brought it to us.

I never leave reviews but this was one of the worst stays in a while. All the staff was extremely nice except this one specific lady, I wish I got her name.

Partner

6/10

Pleasant

02 Jun 2026

Lynell

This hotel has great views. The tub outside was weird for us because people kept walking near our view window / patio opening so couldn’t really keep the screen open to enjoy the view we paid for. Plus it’s really small. Not sure how 2 people can enjoy it. Dead mouse or rat in the main pool. We didn’t know until we were already in. The containers get stuffy fast if the air isn’t on. A lot of bugs can get in too. Maybe it was just the specific unit we had but people walking in our view was a let down. Plus we couldn’t use the fire pit because of the county warning. Everything looked nice and felt upgraded. I would stay again but not get the tub upgrade and try to get a room that doesn’t have an opening people can walk in front of. It’s #16.

Friends_and_family Friends

6/10

Pleasant

23 May 2026

Jane

Overpriced for basic room without standard amenities but lovely setting

Partner

8/10

Excellent

12 May 2026

Mario

Stayed in a moonlit patio room.
Pros:
• private patio with a fire pit and two chairs
• an outdoor mattress that can be used for stargazing
• comfortable bed
• amazing pour over coffee provided in the room
• high quality toiletries provided

Cons:
• no iron/ironing board provided in the room
• the floor was mildly dirty upon arrival
• the door was really hard to close, had to use plenty of force
• I think some covers need to be provided for the outdoor mattress because it was pretty dusty

Some things to consider:
• moonlit patio room is half of a shipping container so expect a very small room
• expect to disconnect from technology as this room did not have a television, which I liked

Partner

10/10

Exceptional

03 May 2026

Sonia

The resort was so peaceful. I really liked the private patio. Next time I’ll upgrade to a desert king so I don’t have to share a container

Partner

8/10

Excellent

29 Apr 2026

Julie

Close to Joshua Tree National Park. Staff was friendly and helpful. The property was quiet, it may have been off season. I enjoyed night sky viewing in the little area behind the pool.

Partner

10/10

Exceptional

14 Apr 2026

Dylan

Can’t always use the fireplace

Partner

10/10

Exceptional

10 Apr 2026

Kathy

Place was really nice and actually did help reset us. It was quiet and peaceful.

Partner

8/10

Excellent

10 Apr 2026

Danessa

Great Location !! Super friendly staff, accessible to everything you need by car. The only thing was that the pool was dirty( a lot of bugs) and hot tub was cold as well. Overall rooms were cozy and aesthetic.

Friends

10/10

Exceptional

09 Apr 2026

Dorene

We did not use the hot tub, but we were very close to Joshua Tree entrance.

Partner

10/10

Exceptional

03 Apr 2026

Domenica

Joshua Tree is minutes away. The property is clean and new and the front desk was very friendly.

Family_with_children

8/10

Excellent

30 Mar 2026

Tyonna

everything was great!

Self

6/10

Pleasant

29 Mar 2026

Kelly

On checkout we were charged an amenity fee of $35 plus tax for the use of the pool. Nothing was said about that on the website. Reached out to Alex and never got an answer as to why we were charged for something that was suppose to be included in our room charge.

Partner

8/10

Excellent

16 Mar 2026

Abigail

Unique place to stay. Has beautiful views. Loved the private outdoor/ fire pit. Rooms are small but the attention to detail makes up for it.

Partner

10/10

Exceptional

14 Mar 2026

Ivan

The park is literally around the corner. The hotel was amazing. Definitely coming back.

Friends

10/10

Exceptional

13 Mar 2026

LILIANA

The staff was amazing, the minute I walked in they greeted my dogs and gave them greenies. The property was amazing the rooom was great. Super quiet hotel which was enjoyable. The only suggestions I have for them is, they needed to put some kind of drawers or cabinet to put your clothes in, I had to throwy luggage on the desk. You can actually walk your pets on their property in the back the only thing is there’s so much broken glass I had to stop and turn around and carry my dogs so they would t get cut. Hopefully they can clear the glass, it’s not safe. Other than that I totally recommend Rest hotel, the grab and go snacks came in clutch as well.

Pet

10/10

Exceptional

02 Mar 2026

Mariana

Amazing spot for rest and RESET!

10/10

Exceptional

24 Feb 2026

Alvin

Rooms were clean and comfortable, staff was super friendly, nice modern design, pool area was quiet and relaxing, excellent Solo fire pits in the common area and individual units, nice infrared sauna and cold plunge tub,
nice bar with mixologist making anything you want, really close to Joshua Tree National Park entrance.

Partner

10/10

Exceptional

15 Feb 2026

Lori

Great location, beautiful property. Nice and cute accommodations and even nicer staff! Will definitely be back!

Leisure Pet

10/10

Exceptional

06 Feb 2026

Sarah

I traveled alone to the Reset Hotel in 29 Palms and found a quiet kind of abundance. One hundred acres of open desert stretch out toward Joshua Tree, threaded with trails and punctuated by unexpected art. Time slowed there. Space opened up. Being in that vast stillness felt like its own rare, understated luxury.

Leisure Self

8/10

Excellent

01 Feb 2026

Kristen

The rooms are lovely and the view of the stars is unforgettable!

10/10

Exceptional

27 Jan 2026

Joshua

Welcoming staff and the facilities (pool, hot tub) are so relaxing.

Self

8/10

Excellent

20 Jan 2026

Wendy

The hotel itself is very nice and relaxing. The room was very clean and comfortable. It was also very quiet which made a great sleep.
Only wish they had enough available grills to use for all guests or at least specified somewhere on the website that they are first come first serve and you are unlikely to get one if you need it, we had the fire pit ready but no grill was available to use all night so we were unable to grill our food. I had also emailed asking about them and wish they would have specified this.
Also we realized our room door did not lock from the outside only from the inside when we put the lock ourselves so when/if we had to step out of our room anyone could have come by and opened it. It could have been a faulty lock or it just didn’t work at all but that was a bit frustrating. Overall it was a good stay without the kinks it would have been great.

Partner

6/10

Pleasant

20 Jan 2026

Wei-Fong

The room wasn't clean.

Partner

10/10

Exceptional

11 Jan 2026

Colton

Clean room

Business_and_leisure Partner

8/10

Excellent

08 Jan 2026

Christopher

We really liked this hotel - the privacy, the spaciousness, the memorable moments. However, there was a very small staff, and that definitely impacted our stay. Several things were broken in our room (toilet roll holder, AV holder). We had to wait forty minutes for our room to be ready, and then there was no service for our three day/two night stay... wet towels in the morning the second room, no bed make-up for the second day, etc.

We also wished that the fires had been lit and the property cleaned (food containers from cafe open till 10 AM were left out all day)... but we chalked up our experience to it being the off season and skeleton staffing. Still, the beauty of the place, proximity to the park, bath, bed view and very large shower made up for a lot for the little inconveniences. Overall our experience was very positive. We had read reviews about the property's growing pains, and think those were accurate.

Partner

6/10

Pleasant

02 Jan 2026

SHERRY

Heater could be better. Display rock shouldnt be placed overhead on a sleeping space

Leisure Family

6/10

Pleasant

30 Dec 2025

Regina

Understaffed, room wasn’t cleaned, found a beer can in patio area at arrival

8/10

Excellent

29 Dec 2025

Cesar

Great staff

6/10

Pleasant

22 Dec 2025

Trevelyan

The hotel itself was very nice and friendly staff (especially Cheryl). However, the service was extremely slow, the design of the showers are poor, and the rooms are not cleaned daily.

Leisure Pet

10/10

Exceptional

08 Dec 2025

Manuel

Check-in was great and first impression on the location was amazing. Great service including recommendations for dining and exploring the park.

Leisure Partner

4/10

Poor

22 Nov 2025

Wenyu

The property of the first room they assigned us wasn't clean so we have to asked for changing another one. It's too dark to walk to the parking lot from our room at night.

Business_and_leisure Partner

10/10

Exceptional

09 Nov 2025

David

Great hotel! we loved it!

Partner

8/10

Excellent

03 Nov 2025

Dario

Great location and nice minimalist room design. Great pool and plenty of chargers for EVs.

On the downside very little in terms of food options

Leisure Pet

8/10

Excellent

24 Oct 2025

Rodrigo

The rooms were beautiful and the whole place incredibly quiet. Very relaxing. While I was there, the restaurant/bar was hit or miss, but hopefully they’ll fix it soon!

Leisure Self

10/10

Exceptional

21 Oct 2025

Susana

Property didn’t really feel pet-friendly

Leisure Pet

10/10

Exceptional

17 Oct 2025

Judy

What an amazing place. The rooms were beautifully designed. Love the private fire pit and slept so well since bed was extremely comfortable. To top it off, the staff was so helpful, gracious and genuinely nice. I will definitely be back and would recommend this place to everyone.

Friends_and_family Friends

8/10

Excellent

09 Oct 2025

Greg

Fun place, its quiet and chill

Partner

10/10

Exceptional

03 Oct 2025

Peter

Nice and new