Pagoda Hotel & Residence

10/10

Exceptional

29 Jun 2026

LINDA

Staff were great, helped me with any problems I had.

Self

10/10

Exceptional

28 Jun 2026

Charles

Very clean with professional and helpful employees. Pool was clean and inviting. Air conditioning and wide screen TV appreciated! Would stay again.

Self

8/10

Excellent

28 Jun 2026

Juliana

For only 2 of us the room was large and comfotable, two queen size bed. The location is very convenient and price exceptionally reasonable, especially included $5 breakfast for 2 people. The breakfast was very good. The room looked recently renovated, especially bathroom. The bathroom floor used a cleaner which made it sticky, should use water to mop the floor. The shades were nice BUT blackout curtains would be better. For a side street it was very noisy traffic at all hours The blackout curtains might help to buffer some of the noise.

Family

8/10

Excellent

28 Jun 2026

Jay

Great location.

Partner

10/10

Exceptional

25 Jun 2026

Dion

Friendly staff & convenient location

Self

6/10

Pleasant

25 Jun 2026

Jennifer Joie

Staff was very friendly and helpful

Partner

6/10

Pleasant

24 Jun 2026

Vance

The $5 discount breakfast was great. However, we booked through Expedia and we're immediately met with a $168 per room resort fee upon arrival. They also charge $40 per night for parking, and still, after it was paid upfront, ticketed me twice.

Family

10/10

Exceptional

24 Jun 2026

Dion

Friendly staff & great location

Self

8/10

Excellent

23 Jun 2026

Angeline

Personally 1 of the best hotels that is convenient to Ala Moana, Beach, Walmart and lots of other restaurants. Good breakfast for $5 if you decide for stay.

2/10

Poor

21 Jun 2026

Jessica

Wasn’t the best decision to stay here. The plus side, the $5 breakfast.

Family_with_children

10/10

Exceptional

21 Jun 2026

Lydia

Clean room.

Family_with_children

10/10

Exceptional

20 Jun 2026

Joline

Clean

Self

10/10

Exceptional

19 Jun 2026

HUN JIN

Clean, kindly staff, and good breakfast. I like it.

Family

4/10

Poor

18 Jun 2026

Mirzan

Marks all over the bathroom and some of the washed towels are still dirty. Loud ac, only the bathroom has a mirror and no microwave. Staffs were nice and accommodating tho which is always⭐️

Family

6/10

Pleasant

17 Jun 2026

Christy

It had what we needed and provided a place to sleep and shower during our stay. The place could use some renovations. The bathrooms shower/tubs could be cleaner. The ceiling at the check out desk should be replaced for those employees health, and the overall presentation.

The staff was very friendly and helpful.

The breakfast was probably the best part. $5 coupons! Sheesh! A win.

Over all, the stay saved us money. If we spent it on ubering toward areas we made reservations, that’s our own problem. lol

Family_with_children

10/10

Exceptional

16 Jun 2026

Laik

Stayed here for a night, in one of the high up rooms before flying home to the UK and absolutely loved Pagoda! The room was super clean and peaceful and had tasteful modern decor and the bed was very comfortable.
The hotel staff were professional and helpful, it has a in store shop, outdoor pool and laundry room, but it’s Koi pond and Japanese garden is the main event.. real oasis inside a busy city!
Bonus point for being within walking distance to Ala Moana Beach which I think is much nicer swimming than Waikiki!
Will stay again if we’re ever in Honolulu :)

Partner

10/10

Exceptional

16 Jun 2026

Tricia

Nice hotel, helpfun staff

Partner

10/10

Exceptional

16 Jun 2026

Mark

Clean room and friendly staff

Friends

8/10

Excellent

13 Jun 2026

Alfred Kai Chi

Affordable Breakfast at the hotel restaurant ( with coupon) is an attractive feature. We do not need to leave the hotel compound to look for breakfast.

Self

4/10

Poor

13 Jun 2026

Shuang

每天早上六点开始外面特别吵，不隔音，巨差，六点起来每天，住了两天，太糟糕了

Self

10/10

Exceptional

11 Jun 2026

Ted

I really appreciate all the staff services and support!!!

Self

8/10

Excellent

11 Jun 2026

Luis

Nice place highly recommend

Family_with_children

8/10

Excellent

10 Jun 2026

Angeline

Breakfast is amazing. The room feels like you're in a designed condo, all bougie. Staff was somewhat helpful. Security was apprehensive in assisting my requests.
Ohana E=MC² to 4N

8/10

Excellent

08 Jun 2026

Tundra

property was quiet and peaceful, however, we did find old food w/in our fridge on arrival staff was helpful good price stayed her for an emergency trip and was glad they had availability. Room was appropriate for our travel purpose no complaints had a good stay and would recommend

Partner

10/10

Exceptional

06 Jun 2026

Jee

Very clean and staff friendly

Friends

10/10

Exceptional

05 Jun 2026

Zulema

Amazing view from the room we enjoy it

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Debora

The beds at Pagoda were super comfortable! AC easily operable. Room quiet. I used the pool and enjoyed it. Would recommend and stay again.

Partner

8/10

Excellent

04 Jun 2026

Angeline

Breakfast is delicious. Have to order by 10am. Nice and Clean property. Quiet. Good healing environment. Safe in room. A/C and open windows. Close to Walmart Foodland Ala Moana.

Self

6/10

Pleasant

03 Jun 2026

Jatanna

Air conditioner was cold.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Ywao

Location is central. Facilities were great and the customer service was even better.

Self

8/10

Excellent

01 Jun 2026

Maria

Staff was very helpful and friendly. The hotel was very clean and nearby all the good places to visit.

Family

6/10

Pleasant

31 May 2026

Roston

AC was dirty, bathroom air vent was dirty, they didn’t replenish my shampoo, conditioner, and body wash. Bathroom door didn’t lock, one light didn't work. Other than that it was okay

Self

10/10

Exceptional

27 May 2026

Ralph

Good place to stay

10/10

Exceptional

27 May 2026

Kalola-lynn

Awesome

Family_with_children

10/10

Exceptional

25 May 2026

Jacqueline

Friendly employees. We had a good stay

Friends_and_family Family

6/10

Pleasant

25 May 2026

Janice R

Family oriented. No place to eat. No microwave to heat food up. No handle bar in tub for assistance

Partner

10/10

Exceptional

23 May 2026

Gloria Ann Sanchez

Friendly

Self

4/10

Poor

22 May 2026

Stephanie

Garbage needs to be placed outside hotel room

Self

6/10

Pleasant

22 May 2026

KIMI

If you need a good night sleep. Ask for a room away from street. Was woken up at 4am by revving car.

Friends_and_family Family

10/10

Exceptional

21 May 2026

christine

$5 local breakfast was excellent!!!

Friends_and_family Family

10/10

Exceptional

20 May 2026

Margaret

Met the gm great breakfast

10/10

Exceptional

20 May 2026

Bonnie Lee

Everything was satisfactory, great location for my family, hotel was obviously older, but staff were very friendly and breakfast was fast & delicious!

Family

8/10

Excellent

19 May 2026

Rengoes

Check out angent wasn't good at all

Business

10/10

Exceptional

19 May 2026

Carla

Nothing

Family

4/10

Poor

18 May 2026

AARON

Checking in was a nightmare because the front desk manager kept confusing herself on who was staying in each room. And she wasn't very friendly to begin with . I was under the impression that it was a smoke free establishment.. But at the same time the entire 12th floor smelled like the set of a Cheech & Chong movie. And our room had bugs crawling on the furniture as well... So needless to say that we will not be staying there again in the near future. Very disappointed!!!

Family_with_children

8/10

Excellent

18 May 2026

Jamieann

The front desk and in the cafe for breakfast was very friendly and helpful . Other workers we asked questions the answer was always ask front desk. The room is big lot of space. The bathroom was small but it was clean.

Family_with_children

6/10

Pleasant

15 May 2026

Paeae

The property appeared clean overall, my only concern was during my check-in on May 1st. When I arrived, there was an individual in the lobby who appeared to have very poor hygiene. The lobby area had a strong, unpleasant odor, and I was concerned for my health as the individual was coughing and leaning over service counter. I didn't want to approach the counter after, but thankful for the lady that was working, she sanitizes the whole area before serving me. I was on a weekend layover and needed to be healthy for my upcoming flight, this experience made me uneasy about the sanitary conditions of the guest rooms and common areas.

I would like to suggest that the hotel implement a policy or standard regarding guest hygiene in shared spaces to ensure a comfortable and professional environment for all patrons.

Thank you for your time and for considering my feedback.

Business

6/10

Pleasant

12 May 2026

JURGEN

We had an overnight stay in between cruises. Having got of a ship early in the morning we arrived prior to advertised check in time but were given a room as soon as one was available for which we were grateful. The room was a twin queen bed as requested. It was clean and had a coffee maker but no milk in the fridge (we purchased some from the shop downstairs). The bed was comfortable. There was only one chair for the two of us which meant one had to sit on the bed to watch TV. Location was good, walking distance to ALA MOANA CENTRE and Walmart supermarket with restaurants and takeaway also nearby. The airconditioner was a little noisy when it cut in. We were given a discount voucher for breakfast which we didn't use. This Hotel served our needs for the one night stay but we would choose another for any extended stay.

Partner

4/10

Poor

11 May 2026

Michael Owen

Breakfast

Partner

8/10

Excellent

10 May 2026

Jaisele

Great hotel for the price paid. Clean, great location.

10/10

Exceptional

09 May 2026

Heidi

A beautiful property within walking distance of the beach and convention center. Delicious breakfast every day for $5. A gorgeous koi pond where we got to feed the fish.

Family

4/10

Poor

08 May 2026

Tian

First the good: location was just a 5min walk to Don Quixote, short drive (8min) to the cruise port and close to lots of bus stops. The staff was friendly and was able to accomodate our request for a late check out. They offered $5 breakfast that was quite hardy and tasty.

Now the bad: This was rated as a 3 star hotel so I expected it to be on par with a Hampton Inn. Especially since the pictures made the place look quite decent and it has good reviews. Instead this felt closer to a motel. There is no AC in the lobby, also there isn't a front desk staff 24/7 (so just be aware if you are coming in between hours of midnight and let's say 6am). The rooms were fitted with a window AC, so while it did have AC, the AC was really loud and didn't keep the room to a very consistent temperature nor did it reduce any humidity. And as someone who doesn't handle humidity or heat, this was definitely an issue. While the room looked clean when I first got in, I found a cockroach on my bed! I was so freaked out I barely slept. Luckily we were only there for 1 night before heading to a cruise, otherwise I would have looked to move to better lodgings.

Family

8/10

Excellent

07 May 2026

Thomas Jarzyniecki

Just a bit far from the main drag and very little amenities

Friends

8/10

Excellent

05 May 2026

R M

I needed to iron a wrinkled shirt, but no irons available.

You need bathroom exhaust fans to draw out moisture.

4/10

Poor

04 May 2026

Michelle

Breakfast was great, but be aware that there are no vegan options. Staff were all very friendly. The room wasn’t super clean, the sheets were stained and the pillow looked like it had footprints on it. I asked for new ones but didn’t get them. The air conditioning didn’t actually cool anything off, all of the settings were the same temperature, and it was probably the loudest hotel I’ve ever stayed in. If you’re a light sleeper, you won’t get much sleep, the road noise is brutal. Even ear plugs didn’t help.
But the location is great, easy to get anywhere and the pool and I pins are nice.

Family

10/10

Exceptional

04 May 2026

Kimberly

The rooms have been renovated and we love it. The air conditioning was a window unit and did it's job. Staff are friendly and responsive to your needs with extra towels, etc. Breakfast is great and cheap!!

Family_with_children

6/10

Pleasant

04 May 2026

Tina

First time and last time never want to stay at that hotel again . Very poor waiting to checking at the front desk . The staff not very nice at all!

10/10

Exceptional

03 May 2026

Kaiyan

good

10/10

Exceptional

03 May 2026

Walter

They offer a $5 breakfast voucher used at the adjacent restaurant for a very hearty breakfast. The room air conditioner was noisy.

Partner

8/10

Excellent

03 May 2026

Elizabeth

Conveniently located outside Waikiki and recently renovated nicely, the Pagoda is good but not fancy. It’s a family hotel. Amenities fee includes a $5 pp served breakfast, WiFi, newspaper, etc. Extra parking fee, but not as much as other areas in Honolulu. Our room was remodeled, spacious, and attractively decorated. Cold AC.

Partner

8/10

Excellent

02 May 2026

Rosemary

Rooms were clean, breakfast was very good for only $5!

10/10

Exceptional

02 May 2026

Steve

Amazing room upgrade. Staff always friendly and helpful. Would definitely book a stay there again.

Self

8/10

Excellent

02 May 2026

andrecita

Before booking I read all of the reviews. And they are very accurate. The breakfast was the highlight. The renovations made everything fresh. It was great to have parking. And it was in such a very good location. Only wish there could have been an accommodation to be able to check in earlier than 4:00 p.m..

Partner

6/10

Pleasant

01 May 2026

Jason

Limited food availability, bad pillows, cockroaches and bugs, very loud street noises and a loud AC.

Family

10/10

Exceptional

01 May 2026

Julie

I’ve stayed here several times and it doesn’t disappoint.

Family_with_children

10/10

Exceptional

30 Apr 2026

Ralph

Good

10/10

Exceptional

30 Apr 2026

Daniel

Could use the small bottle of lotion

Partner

10/10

Exceptional

29 Apr 2026

Chris

Pagoda Hotel got more than just a refresh. They spent some time putting together little logos and flair that made it more of a signature piece than just a hotel. Staff ensured we were able to access everything we needed. Note that it is still directly in the city and very close to Ala Moana Mall which means you get some traffic noise if on a lower floor. It was gratifying to see they still had lively carp and open air environment. The reduced price breakfast was not just value but also quality.

Partner

10/10

Exceptional

28 Apr 2026

Michael

Rooms are better than before, the working staff are nice and friendly.

Self

10/10

Exceptional

27 Apr 2026

Joseph

Na

8/10

Excellent

27 Apr 2026

Pamela

Nice clean room and friendly staff. Navigating the place was a bit confusing but overall, we really enjoyed our stay here. It was nice they included the $5 breakfast coupon for 2 and even without it the coupon it was fairly priced.

Family

8/10

Excellent

26 Apr 2026

Lawrence

Clean room, excellent breakfast w/ 5$ coupon. Was not informed of added resort fee of $249.00 when I checked out.

6/10

Pleasant

26 Apr 2026

Christine

Clean room, good breakfast at a very good price. Well situated

Partner

10/10

Exceptional

21 Apr 2026

Crystal

The room was fresh and clean newly updated 👌. The front desk agent was extremely helpful and gave us good tips.

10/10

Exceptional

21 Apr 2026

Mark

Clean room, breakfast coupons n area convenient

Family

10/10

Exceptional

20 Apr 2026

Dickson

Good

10/10

Exceptional

20 Apr 2026

Daniel

Staff was great

Self

8/10

Excellent

19 Apr 2026

Michael

Hotel pictures on the website were doctored to look better than they were actually. Room was clean but pretty basic. The neighborhood was pretty run down and our “city view” from the king size bedroom was a parking structure. Okay for a one night stay.

Partner

10/10

Exceptional

18 Apr 2026

Jamie

Always been family choice to stay here .

Family_with_children

2/10

Poor

18 Apr 2026

Rojel

Some staff are really nice and some staff had a poor costumer service

Family

2/10

Poor

17 Apr 2026

Jeff

We arrived at 7pm. Come to find out refrigerator wasn’t working. Made the called at 8pm never responded to us till. 1am. I told the lady at the fed was late guest was in the room were my parent 78 and 71 . And she told me she didn’t want to re do everything since she already tried to move us to different room at 1am

8/10

Excellent

15 Apr 2026

Michael V

Best location, not located in Waikiki but walking distance. Good size room. Parking $40 a day. Would book again.

Family_with_children

8/10

Excellent

13 Apr 2026

Julia

clean room, comfortable bed, friendly staff despite their tiredness, air conditioning cold, breakfast was very good. Bathroom too tiny. Requested access rooms for disabled person but not enough rooms to accommodate. All first floor rooms should be disable accessible. And all first floor entrance doors should be easy for disabled person to open and walk in and out.

Family_with_children

4/10

Poor

12 Apr 2026

Marco Antonio

Roaches

Family

10/10

Exceptional

11 Apr 2026

Wiiu

The AC unit was good Breakfast is always the best part.

Family_with_children

10/10

Exceptional

09 Apr 2026

araceli

Q

8/10

Excellent

09 Apr 2026

James

Staff are not that friendly. Parking a pain. Pool was closed a good bit of the time. Location is fine.

Partner

10/10

Exceptional

08 Apr 2026

Brett

Easy
Close
Clean

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Kevin D

Yes

10/10

Exceptional

06 Apr 2026

clayton

I am born and raised in Honolulu and retired abroad so I was pleasantly surprised by how much I enjoyed staying at the Pagoda Hotel. The location is so convenient that I didn’t need a car and walked everywhere and rented a Biki Bike just outside the hotel when I need to go a bit further away. The room was spacious and clean and surprisingly quiet. The breakfast was excellent and the service was quick and friendly. I previously stayed at more expensive hotels and didn’t enjoy myself like I did at the Pagoda Hotel, definitely will stay here again.

Self

10/10

Exceptional

05 Apr 2026

Martin

The personal people is good

Partner

10/10

Exceptional

05 Apr 2026

Gene

Sooki and Carlo at front desk were very accomodating.
Rayna at the restaurant was very hospitable and gave very helpful suggestions. She s very friendly and is a KEEPER.

8/10

Excellent

04 Apr 2026

Ibrahim

The location of the hotel is a bit far from waikiki beach so you can’t just walk there because it will take more than an hour but the flip side is that street parking is easy to find and it’s free from 6:00 pm to 7:00 am so you don’t need to pay the $33 per day hotel parking and can drive to waikiki or any other beach! Rooms are recently remodeled and clean. They do housekeeping every for days but they would give you clean towels if you ask. Overall we had a pleasant stay

Family_with_children

10/10

Exceptional

03 Apr 2026

Joyce

Clean room, very accessible to all ahopping places

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Iris

No breakfast onsite . it was offisite restaurant , pool was closed no parking on premises. additional cost for parking and amenities such as wifi/fridge and microwave .. these we are additional cost to the \"resort fees\". was charged $362 and during check out i was communicated that i still owed $10.00... which i refused to pay.

Family_with_children

6/10

Pleasant

02 Apr 2026

BRENDA

we only stayed one night and missed the breakfast, i was bummed.

Friends

10/10

Exceptional

01 Apr 2026

Ethan

The moco loco was a personal favorite

Self

2/10

Poor

01 Apr 2026

Rina

Yes I receive a good service at the hotel

Partner

8/10

Excellent

31 Mar 2026

Eunice

The hotels furniture is a little outdated

Family_with_children

8/10

Excellent

29 Mar 2026

Pawan

Rooms are clean staffs are ok breakfast is cost $5 in separate restaurants with coupon which is good , air conditioning makes room cool but little louder also easily get car noise if you get road side room and no vent in bathroom makes little..

Friends_and_family Family