Name: Castello di Casiglio
Address: Via Cantù, 21, Erba, 22036, IT

6/10

Pleasant

28 Sep 2025

emma

The hotel grounds and spa were beautiful
However, the room: decor, comfort and usability let’s down the hotel and thus the experience

The WiFi in the room was patchy and the tv only had Italian speaking programs and no option for subtitles in a chosen language. This coupled with the poor WiFi meant that on the 3 rainy days of our trip you are limited for things to do sadly

Partner

8/10

Excellent

27 Sep 2025

Werner

They had to many guests to have dinner in the restaurant on sight. We were driven to a pizzaria nearby :-(

Business_and_leisure Friends

2/10

Poor

30 Aug 2024

Ernesto Paul

Nice outside and pictures that doesn’t match the inside of the Villas Building. They are only concerned in the Income, not in the guest experience.

Business_and_leisure Friends

8/10

Excellent

22 Aug 2024

Lisandro

Stunning property with a poorly managed restaurant. Outstanding spa with rude personnel.

Leisure Family

10/10

Exceptional

08 Jul 2024

Jodi

We had a wonderful stay here for 8 nights while visiting family members local to Erba. The property is beautiful and well maintained. The staff was very helpful and courteous. We especially loved the pool and spa, the breakfast and the memory foam pillows. We would stay here again!

Leisure Partner

10/10

Exceptional

10 Sep 2023

Gary

A wonderful stay, highly recommend

10/10

Exceptional

10 Sep 2023

Stefano

The Castle is beautifully restored and maintained, the gardens are amazing and the staff very helpful and attentive

Leisure Partner

4/10

Poor

06 Jul 2023

Joseph

We chose the hotel for the charming Castle atmosphere, to relax at the pool and sleep well.
The pool was closed for renovation (stupid idea to renovate a pool end of June!), there was EVERY NIGHT of our stay a super loud wedding taking place just literally meters away from our room. We couldn't sleep at night. We went crazy with the loud music.
Last but not least, when we booked the hotel, seeing the great outdoor area it has we were expecting that breakfast would be outdoor in the garden. Well, no. It is down in a small cave and the breakfast was horrible. The Management is really doing everything against logic.
As it is a very expensive hotel, it is clearly not worth it.
I wouldn't recommend it

Leisure Family_with_children

10/10

Exceptional

20 Mar 2023

Sarah

Amazing!!!

Leisure Partner

10/10

Exceptional

22 Sep 2022

Rosanne

This was one of the most beautiful, unique, and extraordinary places I have stayed and I travel a lot. Built as an armory in the 1300s.. then a private residence with a pink palazzo. Just stunning. Lovely, clean and unique rooms. Beautiful grounds. Excellent accommodating staff.

Leisure Family

8/10

Excellent

14 Aug 2022

Julie

The pool and the grounds were very lovely. The restaurant was quite good. It was a great spot to spend a couple of nights.

Leisure Family

8/10

Excellent

26 Jul 2022

Bastiaan

Beautiful hotel, very good restaurant.
However, breakfast gets 1 star (very very poor).
Service at check-out was also poor, not helpful at all.

Friends_and_family Family

2/10

Poor

13 Jul 2022

Neal

Stunning place.
Check in was rude and bar tender even ruder. Such a shame as it’s such a beautiful property but for me the people make the place

Leisure Family_with_children

10/10

Exceptional

10 Jun 2022

Michael

Beautiful place

Business

8/10

Excellent

19 May 2022

Colin

Good room-eventually!!

When we arrived they gave us room 207 which was a box room at the top of stairs with no window to see out--depressing. I showed them pics on Hotels.com of room we had booked--which was nothing like the one given-and they then found us a much better room. Staff were helpful and apologetic but it took us some time to settle down!!

Partner

10/10

Exceptional

13 Aug 2021

Verified traveler

Amazing place and staff

Everything was great. The breakfast could be a little better where they can include eggs. But apartment from that everything was wonderful.

Friends_and_family Family

10/10

Exceptional

19 Oct 2020

richard

Lovely stay with my family

Beautiful room, grounds and pool. We stayed with our daughter for one night and it was really lovely for children too. Drinks at the bar were unnecessarily expensive with the usual Tuscan bottles and prices in the restaurant. Restaurant was nice not outstanding but lovely location and outdoors which in current times is reassuring. We would definitely stay again, super close to Como too.

Friends_and_family Family

8/10

Excellent

24 Aug 2020

Anders

The hotel and its surroundings are beautiful and the food in the restaurant was of a high quality (although the service was not). In general, a very nice place for relaxing.

Partner

10/10

Exceptional

05 Nov 2019

Stacey

Lovely Experience

A lovely and wonderful experience in a medieval castle, turned a luxury hotel.

Business

10/10

Exceptional

23 May 2019

Quinn

A very pleasant castle (One Peasant's Opinion)

Very nice hotel, friendly staff and a pretty setting. The pillows are on the firm side, but I slept just fine, it's a fortress so you could fight a small Calvary and not hear a thing in the room next door.

10/10

Exceptional

16 Mar 2018

Johannes

Nice hotel, very friendly and helpful staff.

10/10

Exceptional

09 Jul 2017

d

Very cool experience beautiful view

We stayed in the suite and had a sitting room that viewed a large part of the countryside and part of the lake

6/10

Pleasant

14 Dec 2016

Randy

Great historical architecture and story

Pretentious and indifferent staff. Very little English spoken. Restaurant food quality good, but a bit expensive and not as good as the almost comically stuffy wait staff think it is.

I went in December, so the pool area wasn't open. Other than enjoying the castle architecture and wondering how they did all that, and thinking about the history, don't expect much to do without getting in a car.

Rooms, hallways, not up to USA safety standards - poorly (or not) lit hallways. Easily missed steps in dark areas. Broken light in bedroom hanging by hot wires.

Still, the castle itself is really something to see and stay in despite all of the above. Toss up whether I'd stay there again.

4/10

Poor

11 Aug 2016

Verified traveler

Alright hotel, nice grounds, not the best location

The hotel grounds are lovely, the room was shabby, the receptionist was rude on the first day, the rest of the staff were nice. We asked could we have a room with a bath, and despite the booking saying bath/shower we were told we hadn't booked at \"that level\". Which seemed odd - they potentially don't like bookings from hotels.com because we used rewards points. The outdoor pool is nicely located but probably not swept out very often.
It's quite a far drive from the scenic parts of Lake Como.

Partner

10/10

Exceptional

13 Feb 2016

Marion

Just as good as the first visit.

This was my second visit to the Castello di Casiglio and I was not disapppointed. They staff were just as friendly as last time and the breakfast just as good. I was given a lovely large room but due to it's size and the position on the corner of the building it was a little cold for my comfort, although others would probably have not found it so. Unfortunately the restaurant was closed due to a special function but we were directed to a very nice little pizzeria only a couple of hundred metres down the road.
My only regret was that I left my favourite headband in the room and it is too far to return to collect it. Maybe next year!

Family

8/10

Excellent

26 Nov 2015

Debra

good hotel close to Lakes

we chose to stay here to be close to the Lakes and Milan as were flying from Malpensa. With GPS help in the car we managed to find OK. the hotel is in beautiful settings and has lovely views. can't see the Lakes but it is only a 20min drive to Como and to other areas around the Lakes. Driving around the Lakes is an experience with very narrow, windy roads. we were very glad to be staying in a relatively easy driving to and from hotel with parking.
the twin room isn't as nice as a double room- the beds were too close together so not a lot of space. the bathroom was spacious. Breakfast was lovely with freshly made omelettes. Staff were helpful

Family

10/10

Exceptional

16 Aug 2015

Verified traveler

Nice country manor, great pool, expensive but quality restaurant. Character rooms and sophisticated bathrooms.

10/10

Exceptional

16 Aug 2015

Verified traveler

Wonderful castle vacation

We loved the hotel which was conveniently close to the wedding venue of our friends and it is conveniently close to Como Lake. The hotel is cosy and gives a relaxing and holiday feeling. The staff is nice and helpful so big thank you to the staff.

Partner

8/10

Excellent

10 Aug 2015

Ellen

Beautiful castle hotel.

Beautiful castle hotel. A bit far from the go-to places of Como and the lake towns, so a car is mandatory, but good place for a romantic, get-away for a few days. Buildings are old, so lacking some of the top-quality amenities found in newer spots, like HVAC system in bedrooms could use an upgrade. But overall very nice place and stay.

Family

10/10

Exceptional

08 Aug 2015

James

Beautiful countryside gem!

Not so easy to find, particularly if relying on Google maps or the posted signs, which take you down a dirt path! But a lovely hotel, perfectly sited for wedding receptions in a gorgeous country setting. Our room was in the back building, which was a maze to get to through basement hallway/tunnels. Included breakfast was delicious with custom-made omelets. Elevator to the lobby wasn't working as we tried to check out, but that was the only major issue. About a 10 mile drive to Como. Would definitely stay here again!

Family

8/10

Excellent

28 Jul 2015

janisk

breakfast

The breakfast and service was like at 2 star hotel.

10/10

Exceptional

09 Jul 2015

Kenneth

A great find!

This was well worth the splurge for us. We loved this place and would highly recommend it. This is a very unique place. We found that the pool was a great place to hang out and the extensive grounds were wonderful to wander. We'd stay here again in a minute. We also appreciated the staff and their helpfulness.

Partner

10/10

Exceptional

22 May 2015

Verified traveler

Great old castle

Very nice hotel, big room and good food.

10/10

Exceptional

22 May 2015

j9

Lovely hotel and grounds

The hotel and grounds are lovely, staff very helpful but there are not enough of them

8/10

Excellent

04 May 2015

Anthony

35th Anniversary

wonderful place, Stay very helpful especially Irene. Food in restaurant was outstanding and I'm usually very critical of preparation and taste (I send foodback often).

Good Location, checkout the Italian super Walmart (Bennet Store) its an adventure in itself. also if you have a car check out Como and take the drive along Lake Como to Bellagio , if you dare. good food in region we ate at random places and all were good . Would definitely stay here again.

Partner

6/10

Pleasant

13 Oct 2014

Verified traveler

Noisey

A nice hotel but the location is in the middle of nowhere.
During our two night stay we had to endure wedding disco music right outside our bedroom window. Needless to say, we didn't get much sleep.
The food is overpriced and not very nice.

Partner

4/10

Poor

14 Sep 2014

Verified traveler

Amazing Hotel, very poor service.

I have stayed in many hotels around the world and this would be the best. If some staff have had manners and had customer service training.
The location, setting, building, gardens are all first class. However the staff were more than poor. In fact very rude. Also the menu was very limited. We had no option outside of the 8-11 eating times to get any snacks or lunch/ room service.

10/10

Exceptional

04 Sep 2014

Doug

good location, beautiful setting

looking at other reviews before i arrived i was pleased to see that the hotel and grounds and staff were above expectations. The location is good if you want to visit lake como, it has good links to both sides of the lake. On the down side the resturant was too expensive for our taste, but there are plenty of places to eat in and around Erba.
The only concern i would of had was if there was a wedding i can see why the hotel may not of been as pleasant to stay in. so i would check before you book.
a lot of comments about eating breakfeast in the basement.... it was good quality and choice, eating without windows is not a show stopper, the structure and look of the room is very pleasent
Overall i would stay again, all staff were very helpful, pool was good and clean.

10/10

Exceptional

16 Aug 2014

Eric

Strongly recommend

We stayed three nights in very nice junior suite. Very good location to go to Milan, helpful staff, very nice building, garden and pool. OK breakfast, but lousy coffee (...). The bells at the nearby church ring every hour, even at night....

10/10

Exceptional

03 Nov 2013

Lillington

Costello Di Casiglio

Hotel was outstanding. Restaurant was out of this world. Only complaint was that the hot tub in our room smelled horribly of stagnant water

10/10

Exceptional

24 Aug 2013

Verified traveler

True Italian spirit

Beautiful hotel. Friendly staff. Room was spacious but only had small shooting holes for windows so it was like being locked in a tower dungeon.

Family

8/10

Excellent

13 Aug 2013

Mark

Beautiful grounds and pool

A real find .well priced and great scenery.lots of history in the hotel and unique castle in vg condition.

Family

4/10

Poor

07 Aug 2013

susie

what a disappointment.

The hotel building is interesting and the grounds very pleasant but the Receptionist did not show us to our room or offer us help with our bags on arrival. The room was very sparse, dark and not very welcoming or comfortable, although bathroom ok. Problem was there was a loud \"tecno music\" party on around the pool that went on all afternoon and evening with an incessant noise that could not be avoided any where in the hotel. So dinner outside, although pretty good with nice waiting staff, was ruined by the loud awful music. Breakfast was absolutely dire, worst on any trip to Italy, tinned fruit, processed orange juice, horrible rolls, nasty coffee etc, etc.

Partner

8/10

Excellent

30 Aug 2012

Verified traveler

a beautiful place to stay if a little remote

It is a very beautiful place to stay, it was our honeymoon so we wanted somewhere remote not too touristy to relax and the grounds are lovely. It was a trek from Milan Malpensa though. Not sure we would have booked if we had known it was tricky to get to in the evening! Beware of no buses from Erba in the evening after a certain time. Call the hotel before booking - make them check what time your last bus is or you will pay 25-40 euros for a cab from there, or from Mariano. The hotel is beautiful and ideal for a couple who want to get away and willing to pay 40 euros to go to Como and then get the ferry for Bellagio's stunning views. Also the hotel has a lovely pool and good service, though you need the english speakers to be on if you are going to get a cab booked, if you get stuck in Como late, like we did! They were helpful then, especially Stacey. The hotel room service is very dear and so is the restaurant, but that may be expected. Ask for well done if you have the beef, as Italy gives you meat much rawer than you are used to. Also, get a fixed price for taxis each time - check that they are coming as one was meant to be 20 mins, and it was an hour! The local tourist cabs are called radio taxis at the stands and they can charge a lot more than calling one from hotel. So in conclusion a beautiful place to stay if you don't mind being remote and a little cut off but want to relax by the pool etc. Get an early flight from Malpensa so that you can get there easier!

Partner

10/10

Exceptional

05 Aug 2012

Verified traveler

Lake Como area hotel

what a wonderful surprise when we arrived at the hotel! We were not expecting the surrounding beautiful grounds, outside optional dining, breakfast room, outstanding views and pool. Very reasonably priced.

8/10

Excellent

28 Jul 2012

Verified traveler

Family Christening

Stayed at this hotel before so expected the same standards. The hotel and surrounds, pool etc were excellent with a good pool service & clean towels supplied for swimming. The hotel was very clean our beds were very comfortable but the bathroom was tired & needed a facelift, Our breakfasts were more than adequate with plenty of choice. I would have no hesitation in recommending this hotel to my friends.

6/10

Pleasant

06 Jun 2012

Verified traveler

Better for non families

Lots of weddings and was very noisy with music one night going on to 01330 hours. Breakfast was good with nice staff. However, lunch and dinner menu was limited for children and expensive for the amounts they ate. Grounds of hotel were very nice. Family junior suite was large and comfortable but rather basic and dated.

Family

6/10

Pleasant

11 Apr 2012

Verified traveler

Average

The first night we got one of the old rooms. It was really terrible. The refurbished rooms are aw better. Consumption at the hotel is expensive. Drinks are expensive and so is dinner. Quality of Mel's is good but you can eat with the same quality, or even more, at Lecco or Como. If coming back to the region, I'd evaluate other options closer to Como.

8/10

Excellent

04 Nov 2011

Alan

On my own

There were four people staying here that night, and the other three went out for dinner, so I was in the vaulted dining room alone with five waiters. Everybody was friendly and the wine was good. The food was pretty good. The Scotch in the bar was very good. My bill was one third room and two thirds food and drink.
I recommend this place as a slightly off-beat hotel out of season. It is beautiful on the outside and slightly out of control on the inside - broken chairs in corridors, a strange collection of wires and plugs on my desk to make the ADSL line work, a huge shower in a small bathroom, a scantily furnished bedroom.
I imagine it is entirely different during the summer - swimming pool, outside bars, etc etc.
Don't go if you want impeccable service and surroundings, but go if you like somewhere interesting, friendly and just strangely nice. I would go again.

8/10

Excellent

22 Aug 2011

Verified traveler

Excellent hotel

Took us a bit of time to find it,so maybe a more detailed \"how to get there\" would have been better.
But once there,very impressive hotel. It fit all the genuine ticks for \"original castle hotel\". The room was good and cool with the thick walls.
The breakfast was also very good and varied.
We used the outside restaurant on one of the nights which was lovely,although obviously more expensive than eating in an outside restaurant.
The pool area was great and very inviting.
Over all a great hotel in a very good location (as long as you have a car) Easy access to Bergamo,Como and Milan (Erba itself is a traditional Italian town with godd facilities and a free car park at the station)

8/10

Excellent

18 Jul 2011

Graeme

Charming rustic country hotel

On a 9 day trip to the area and stayed here the first and last night renting an apartment for the middle 7 days. The hotel appearance and grounds are stunning so it is very popular for weddings which were held both nights we were there. Being in Italy the guests were very stylish and no problem with noise at all. The bedrooms were large and clean, probably 3.5 star rating. The bathrooms were large with quality fittings (marble). Spent one afternoon by the pool where they will bring you food and drink to you at a price. Would definitely stay here again if in the area. I normally say at 4 or 5 star hotels.

10/10

Exceptional

21 Aug 2010

Verified traveler

Beautiful Hotel, Overpriced Restaurant

We were impressed with the staff, and we think we got a good price. Lovely, quiet, comfortable room.

I know it is typical for luxury hotels to charge for internet, but I am not sure why...you should be getting more, not less.

Also, we found the restaurant to be overpriced for what you get, even though I enjoyed the complimentary glass of prosecco.

On the night we got engaged we dined in a different Italian castle, ate better, more and spent less.

Nevertheless, great stay.

4/10

Poor

13 Aug 2010

Lisa

Very small room. Staff could not speak English very well at all. After a 16 hour car journey, we wanted to grab a snack and go to bed. Unfortunately, the only place we could get any food was the restaurant. there were two weddings parties, which we could hear from our room. the TV didn't work. There was a banging noise from the window.

4/10

Poor

08 Jun 2010

Verified traveler

A beautiful hotel that lost its charms

The hotel location is really beautifull, but the rooms we've got were in very bad shap... The lamps were broken (certainly since several weeks) and the heating broke down. So the temperatures in the room were too hot and we were able to open any windows (in May)
The hotel staff at the reception were so unfriendly and wanted to charge an extra for baby bed of 20 euros/day.

2/10

Poor

13 May 2010

Tamasine

Terrible stay

After a great deal of research on hotels in the Lake Como area we selected this one on the basis of the fact that the photos looked beautiful and that it was close enough to drive to Bellagio, Como etc. From the moment we arrived we were extremely disappointed. The grounds of the hotel are beautiful but the reception area is very tired looking and the rooms were not nice at all. We had to get to our room via a basement past the kitchen and when we got there we immediately wanted to check out. We are accustomed to travelling in Europe and had no problem with the room not being fancy but it was very old and everything (shower etc) was poor quality. It also did not look very clean. Worst of all, there was a wedding going on that was EXTREMELY loud. It was as though we were in the middle of the party and there it was impossible to get any sleep. The wedding went on until at least 2am (I stopped looking at the clock). Then at 7am some (very) loud church bells started and did not stop. It was the worst night of our vacation - we checked out after one night (having paid for 2). I would not recommend this hotel at all. The grounds are very nice - I can see why people get married here but I would not recommend the hotel - there are much nicer hotels at similar prices in Bellagio, Como, Varenna etc.

Partner

10/10

Exceptional

29 Apr 2010

Ben

Very good value.

Very attractive hotel. Obviously recently refurbished. I would definitely stay here again. Very good value. Huge pool, attractive grounds. Quiet environment.

Well placed for visiting the lakes and close to Como.

I'd definitely go back to this hotel.

Partner

10/10

Exceptional

17 Nov 2009

Jordan

Beautiful

Hotel was one of the most beautiful of our trip, stayed an extra night! was a beautiful villa/castle-like, beautiful grounds, very helpful staff. location 10 minutes from Como but great for the money. very happy with hotel choice. would recommend to anyone.

8/10

Excellent

03 Nov 2009

Liza

Highly recommended

This hotel is one of our favorite during our travel through Switzerland and Northern Italy. A fantastic setting, extremely manicured and clean, unique structure and close to several quaint small towns. The staff were all very attentive and helpful, especially Ilaria, who has a gift of outstanding customer service.

Be sure to visit Trattoria La Bugiana in Proserpio, about a 10 minute drive from the hotel, and walk around the villiage.

4/10

Poor

07 Oct 2009

Cindy

Not what we expected

As Americans living in Europe we are quite used to the difference between American standards and European standards. This hotel was absolutely gorgeous on the outside and had a fabulous restaurant, but the room was not acceptable. It was dark, the bed was very uncomfortable and the furnishings were sparse and unsightly. This is not a four star hotel, this is a two star hotel.

10/10

Exceptional

23 Sep 2009

Victor

Great Find in a Perfect Location

This was truly a great find. The hotel was charming, room was large and spacious, and the grounds and pool magnificent. Plenty of parking was a plus. The location puts you in the center of the lakes region with Bellagio and Como only 25 minutes away. My wife and I had a wonderful meal at the hotel restaurant. Highly recommended.

10/10

Exceptional

15 Sep 2009

Gary

Hotel Castillo Castiglio - great !

Hotel in an excellent setting & lovely grounds . Quite easily found from main road even without SAT NAV only using a real map ! Staff very helpful & welcoming. Restuarant only used once but good food & good service. Buffet breakfast really, really good! Coffee was found a bit pricey compared to smaller bars/ cafes but it is what is expected at a hotel of this standard . Although there are weddings at the hotel it did not detract from our stay & posed no issues to us at all. Rooms very comfortable. Grounds & facilities (pool) very nice, well maintained & very photogenic especially at night when grounds & castle are floodlit.

6/10

Pleasant

23 Aug 2009

F

Not recommended

The grounds of the castle are very nice. It must be noted however, that the interior of the building has been neglected. The hotel is very far from Como. We could not find any restaurants and bars near the hotel - tried walking to one which is very dangerous due to no pedestrian walkways. We therefore were forced to have dinner at the hotel's one and only restaurant. The quality of the food is below any standard, the service is terrible and it is totally overpriced (20 Euros on average for a meal). The only place to have a drink during the day is by the pool (above 6 Euros for any alcoholic beverage) (bar near the lobby was closed - reason, that the bar man is at the bar by the pool???).

8/10

Excellent

22 Aug 2009

David

Distinctive,idiosyncratic hotel

We found the Expedia directions a bit confusing. On the road out of Como follow the signs for Lecco and Bergamo. After the Bergamo road goes off to the right, its then 4.5K to a set of traffic lights where you turn right and the hotel is 100 yards on the left ,just past a church. There is a petrol station on the main road on the right just before the traffic lights The hotel is good value--- excellent,if expensive,food, fabulous setting with attractive pool and grounds. Although the rooms in the castle are atmospheric, our experience was they were too small . After 2 nights we switched to a villa room which was much larger. Hotel staff were variably helpful and the staffing of the bar was eccentric--2 bars, 1 barman and,when we were there, using only the outdoor poolside bar,which was not convenient for late evening drinks But overall good value and a convenient location for visits to the Lake Como towns (Bellagio and Varenna were our favourites) and also for the old town in Bergamo.

8/10

Excellent

21 Aug 2009

U

Nice hotel

Nice hotel with a beautiful surrounding. Unfortunately the front desk didn't really introduce us to all the things the hotel offers (restaurants/pool/lounge). Thats we found the lounge area on our last night. Besides this, it was a beautiful stay.

8/10

Excellent

18 Aug 2009

Ed

Lovely hotel but rooms could be better!

Nice hotel in a lovely location and easy access to lake Como if you have a car. The room needed an update and view would have been nice (most rooms do but week booked late and cheap so I guess you get what you pay for). Good pool with a bar and free nibbles in the evening. Food was nice with a good outdoor location to eat and an extensiver wine list.

8/10

Excellent

10 Aug 2009

I

beautiful building but tired rooms

castle and grounds are stunning, pool was lovely. fortunately we were allowed to stay past the closing time of 6 pm at the pool (with children this was essential). lots of terrific areas on grounds including soccer pitch and little places to sit. staff quite helpful. breakfast ok. rooms were quite large as were the bathrooms. we had a triple and it still felt spacious. tub drain did not work well at all. with a little bright paint and better beds this would be a terrific establishment. definitely need a car and beware that bells from nearby church go off starting around 6 am, ask for room on far side of building.

10/10

Exceptional

14 Jul 2009

J

Lovely setting

Lovely hotel with superb grounds and swimming pool area.
Very few residents during our stay but a wedding on each of the three days we were there.
Handy for visiting Como and Bellagio. Would recommed.

8/10

Excellent

03 Jul 2009

M

Would love to go back

Hotel in a beautiful position, pool was clean, service excellent, we were in Villa Elena which was old but clean, the bathroom could do with an upgrade.

6/10

Pleasant

01 May 2009

Ian

Good hotel

the only downside is, as mentioned by others, that the hotel seems to specialise in weddings etc. Accordingly, the hotel is very busy indeed during the day/evening and can be very noisy though it wasn't a big problem at night. If you wanted to relax in the hotel during the day it certainly would be. We stayed 3 nights: big weddings on day 1 and 2; christening party day 3!

10/10

Exceptional

31 Jul 2026

Christophe

Un excellent séjour de 2 nuits dans ce fabuleux relais & spa. Ce fut une superbe parenthèse enchantée. Si nous revenons dans la région, nous nous y arrêterons pour sûr.

6/10

Pleasant

29 Jun 2026

Raphael

Das Castello Casiglio ist eine wunderschöne Anlage mit enormem Potenzial. Das historische Gebäude ist hervorragend gepflegt, die Gartenanlage traumhaft, die Poollandschaft grosszügig und unsere Garden Spa Suite \"Perla\" stilvoll und sehr geräumig. Auch das kostenlose Porsche Destination Charging ist ein grosses Plus.

Umso mehr blutet mir als Unternehmer das Herz. Dieses Hotel könnte zu den besten der Region gehören, schöpft sein Potenzial aber beim Service leider nicht aus. Besonders die Reception hat uns enttäuscht. Bereits beim Check-in fühlten wir uns nicht wirklich willkommen.

Der grösste Kritikpunkt war die defekte Klimaanlage. Das Zimmer war die ganze Nacht deutlich zu warm. Nach der ersten Reklamation hiess es lediglich, laut System funktioniere alles. Erst nach einer zweiten Reklamation kam jemand vorbei, versprach sich zu melden und verschwand. Wir hörten nie wieder etwas und verbrachten die Nacht in einem viel zu heissen Zimmer. Nicht der Defekt enttäuscht, sondern der fehlende Wille, das Problem zu lösen.

Auch am Abend konnten wir den wunderschönen Garten nicht geniessen. Die Poolbar war geschlossen, im Gartenrestaurant wurden keine Getränke serviert und die Bar bei der Reception war unbesetzt. Unsere Terrasse wäre eine Alternative gewesen, wurde aber später vom Rasensprenger komplett geflutet.

Mein Rat: Macht aus der Reception echte Gastgeber, haltet die Poolbar länger offen und achtet mehr auf solche Details.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Giuseppe

Struttura spettacolare, consiglio vivamente

Partner

10/10

Exceptional

26 Sep 2025

Karine

Magnifique hébergement haut de gamme avec un spa parfait. Le restaurant Le Cru est absolument merveilleux et le service est impeccable. Idéal pour une pause détente dans un voyage d’aventure.

Business_and_leisure Friends

8/10

Excellent

13 Sep 2025

Valérie

Très belle endroit spa piscine jardin
Chambre bruyante bord de route

Partner

10/10

Exceptional

09 Jan 2025

Antonio

wirklich eine super Unterkunft. Sehr empfehlenswert. Ruhig und einladend zum entspannen

Partner

10/10

Exceptional

17 Aug 2024

Luciano

tutto ok

10/10

Exceptional

12 Feb 2024

Verified traveler

Ausgezeichneter Hotel

Wir haben unser Wochenende in diesem Hotel sehr genossen. Super Spa Bereich, auch schöner Garten und das Hotel sieht so wunderschön aus. Im alten Castello haben sie wunderbare Zimmer eingerichtet. Alle Mitarbeiter im Hotel sind überaus freundlich.
Wir werden sicher dort wieder unsere Ferien verbringen.

Partner

4/10

Poor

06 Jun 2023

Holger

Matig hotel; goed restaurant

Zwembad, niet gereed; kamers en kussens niet goed en overpriced.

Restaurant is overigens wel goed.

6/10

Pleasant

08 May 2023

Leona

Das Hotel war wunderschön und der Garten auch sehr schön.
Wir waren sehr zu Frieden bis das wir kein warmes wasser hatten um zu duschen und mit der sauberkeit des zimmer waren wir auch nich seh zu Frieden da die Wc bürste dreckig war von vorgängern.
Ansonsten sehr schönes hotel, freundliches personal und gutes Frühstück

Leisure Partner

4/10

Poor

01 Nov 2022

Beatrice

An sich eine tolle Location, leider haben wir uns nicht willkommen gefühlt. Bei Ankunft wollten wir einen Drink an der Sonne geniessen (im Schatten, wo es Tische gab, war es doch schon etwas kühl). Man hat uns keine Alternative zur Schattenterrasse angeboten und das mit einer doch sehr eindrücklichen und schönen Parkanlage! Unglaublich! Wir fanden dann selber ein sonniges Plätzchen auf einer Gartenbank... Sitzgelegenheiten gabe es auf dieser Seite des Castellos zu genüge, nur waren keine Sitzkissen aufgelegt.

Leisure Partner

10/10

Exceptional

13 Sep 2022

Reyson

Should have a Spa/gym

Leisure Partner

8/10

Excellent

05 Aug 2022

Tore

Bo på et slott

Et veldig flott hotell hvor du fikk følelse av å bo i et slott. Flott opparbeidet park og uteområde som de fleste kan misunne. Rommet var stort og moderne. I tilknytting til hotellet var der en restaurant. Maten var dessverre langt under hva man kunne forvente av det hotellet presenterte i stil.

Partner

8/10

Excellent

17 Jul 2022

Jesper

Glimrende hotel. God service. Det kunne være godt hvis der var tidsbegrænsning på ladestanderne. Vi oplevende at der var biler som optag laderne i over 24 timer.

4/10

Poor

29 May 2022

Antonio

Um hotel feito e desenhado para casamentos e convenções, nunca para uma estadia de família.
O restaurante demorado, com um serviço péssimo e uma comida nada favorável.

Friends_and_family Family

10/10

Exceptional

08 Sep 2021

Axel

Tolles Hotel bei Como mit unglaublich er Aussicht

Das Hotel ist in einem alten Castel untergebracht aber modern ausgestattet mit Aufzug und Klimaanlage. Es gibt ein wirklich tolles Restaurant und auch das Frühstück ist sehr gut. Hier gibt es nix zu meckern und es lohnt sich von Como hier Rauf zu fahren

Business

2/10

Poor

30 Jul 2021

Christine Pedro

Don´t wish it to my worst enemy

This hotel:
We went on a trip to italy with 2 babies reserved a suite so we can fit together.
First when I did the check in the staff looked at us if we were not welcomed at all.
Secondly we reserved a suite and got a normal room, when I complained then they said I had to pay extra gave me 3 different prices, 30, 55, and 110 euros weird.
The staff was so rude that when I explained my bag had my laptops and I would be taking it myself they looked and told me( don´t worry we will not steal from you).
Third for the 110 euros extra I got a mattress on the floor.
Fourth they told me that my car was not allowed in the central parking while there were another 20 cars there

All in all never again and do not wish this to my worst enemy ever.

Friends_and_family Family

10/10

Exceptional

13 Jul 2021

Éric

Une merveilleuse adresse à retenir

Trop court séjour dans un endroit idyllique avec une qualité d'aménagement et d'équipement absolument incroyable. Les équipements et finitions de l'hotel et des chambres sont d'une qualité jamais vue en 50 ans de voyages (exemple : chambre et salle de bais en stucco veneziano !)
A ceci il faut ajouter un service charmant et souriant qui compense parfois mais largement un peu d'amateurisme.
Un seul mauvais point : un service de petit déjeuner à la fois médiocre et désagréable, sourire totalement inexistant.

Partner

10/10

Exceptional

10 Aug 2020

Helene

Super séjour

Château conforme aux photos, très bien entretenu, piscine très grande et très agréable. Le restaurant gastronomique est très bon. Nous avons décidé de prolonger notre séjour d’une journée afin de pouvoir faire tout ce que nous souhaitions. Nous étions dans une suite junior, très agréable et au cadre médiéval. Nous avons adoré notre séjour pour pouvoir faire nos via ferrata, canyoning, visite de Côme, rafting. Le cadre est vraiment dépaysant.

Partner

8/10

Excellent

04 Jul 2020

Verified traveler

Cadre idyllique

Tres bel hotel le parc et la piscine son magnifique ainsi que le bâtiment La chambre est petite et le seul point negatif est le petit dejeuner qui est très très basique pas de produits frais ni de fruits dommage

Friends_and_family Family

10/10

Exceptional

18 Feb 2020

Verified traveler

Ottimo hotel

Tutto bene. Consiglio vivamente

Business

10/10

Exceptional

27 Jan 2020

joan

Fácil de aparcar y check-in rápido .Desayuno correcto.

Business Self

10/10

Exceptional

21 Jan 2020

Wolfgang

Ein schönes Hotel, könnte nur ein wenig mehr geheizt werden

Partner

8/10

Excellent

01 Dec 2019

Verified traveler

Hotel molto bello ma stanza rumorosa

Hotel molto caratteristico in un castello. Essendo andato in inverno non ho potuto apprezzare l'esterno che presenta un bellissimo giardino. Stanza grande pulita, letto piuttosto rigido ma comodo. Colazione essenziale ma buona: soprattutto dolce, ma anche formaggi e affettati, mancano i piatti caldi salati. Unica pecca la rumorosità della camera, si sente molto ed è fastidioso il traffico della statale adiacente la struttura.

Business

10/10

Exceptional

02 Nov 2019

Roberto

Ambienti raffinati, ampio parcheggio gratuito, colazione buonissima e addetta alle colazioni bravissima e simpatica, camera confortevole, ampio giardino. Una bella struttura.

Self

8/10

Excellent

23 Oct 2019

Verified traveler

Schade, es hatte keine deutschen oder französische TV Sender, nur italienische.
Frühstück dürftig!

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

Lisbet

Fantastisk

Et fanatisk sted hvor min søn og svigerdatter hold deres bryllup

Family

8/10

Excellent

29 Aug 2019

Morten

Vi kommer bestemt tilbage 😊

Virkeligt flot istandsat gammelt slot.... Omgivelser vildt smukke - sjældent set pænere end her.
Rene rum - seng ikke alt for god - ellers pæne og store rum.
Sødt og hjælpsomt personale.
God morgenmad - serveret i middelalder kælderen.
Restaurenten placeret udenfor i virkeligt smukke omgivelser - laver rigtigt god mad her.
Obs på at der foregår en del bryllupper - hvorfor der på nogle værelser er en del støj

Partner

10/10

Exceptional

21 Aug 2019

Yousra

Parfait, très beau cadre, l’hotel Est une attraction en soit !

Family

10/10

Exceptional

18 Jul 2019

Verified traveler

Beaucoup de charme. Excellent service. Beaux jardins. Piscine très agréable