Name: Hotel Park Plaza Histria
Address: Ulica Verudella, 17, Pula, 52100, HR

10/10

Exceptional

25 Jul 2026

Kirstie

Lovely hotel for a short quiet break. Rooms were very clean and spacious. Hotel pool was very nice. Food in the restaurant was good quality.

6/10

Pleasant

16 Jul 2026

Darryl

We really enjoyed our stay at the Park Plaza Histria Pula. The staff were friendly, welcoming and always happy to help. We stayed on a bed and breakfast basis, and there was an excellent selection of fresh, good-quality food available each morning.

The hotel was spotless throughout, and the bed was extremely comfortable. We also had a lovely harbour view from our third-floor room, which made it even more enjoyable.

The swimming pool and pool bar were both excellent, and it’s only a short walk to the sea if you prefer swimming there instead. There are also several good restaurants around the resort. We particularly enjoyed Boschetto Restaurant and would highly recommend it.

The spa facilities were another highlight of our stay. The indoor pool, sauna, steam room, rainfall showers and comfortable relaxation loungers made it the perfect place to unwind after a day of sightseeing or by the pool.

The only downsides for us were the limited evening entertainment and the amount of smoking in the outdoor areas. As non-smokers, we found the pool area and outdoor dining terraces could become quite smoky at times, and we occasionally had to move tables or sunbeds to avoid cigarette smoke. This is more a reflection of guest behaviour than the hotel itself, but it’s worth being aware of if you’re sensitive to smoke.

Overall, we had a very enjoyable holiday and would happily recommend the hotel, particularly for its cleanliness, comfortable rooms, friendly staff and spa facilities.

Partner

10/10

Exceptional

30 Jun 2026

Mr Colin

Very nice stay at the PO Histria Pula. Although it’s a little way out of the centre/old town of Pula it’s very easy to travel in/out by cab/bus - 10 mins in an Uber, Euro 10-15. We had a Premium Room, sea view on the 1st floor, although the sea view was a bit wasted due to heat and needing to keep the shutters closed. Comfy bed, nice bathroom, everything we needed for a few days stay. Breakfast was a buffet, extensive in choice, served in a large characterless room unfortunately but staff were efficient, numerous and helpful. We were only bnb so didn’t eat in the main restaurant or the Yacht Club on site. Pool was nice and cooking but was saltwater which my wife struggled a little with when swimming (buoyancy issues). Property was pretty well maintained (perhaps a bit of paint update needed at the rear) but was as a very good base for us our few days in Pula

Partner

10/10

Exceptional

29 Jun 2026

Mark

Warm welcome from the staff. Allocated a room annex which was clean and had a very comfortable bed.

Breakfast was excellent with plenty of choice.

Lots of eating options around the complex

Self

10/10

Exceptional

24 Jun 2026

Irina

We enjoyed our stay but such an early check-out is a real bummer, and even my premium status with radisson didn't help

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Jane

Lovely hotel with stunning views.
This is our second trip to Pula to see a concert at the Pula Arena and our second stay at the Park Plaza.
Both times the staff have been helpful but on this occasion they were extra helpful as one of our friends broke her foot in town on the first night. The hotel arranged for a taxi to A&E and then moved our friend from the Mariana Wing (with stairs) to the main hotel with no fuss or bother. They also recommended an orthopedic company to hire a wheelchair from for the duration of the trip.
Rooms are clean and spacious, breakfast is very good and pool and surrounding areas really nice. Highly recommend.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Wayne

The hotel property sits on a very nice resort like beach front. It’s about 10min drive to the old town. The hotel room was very clean and up to date despite the property is over 30 yrs. The breakfast buffet was ok.
I have to mention that the hotel staff at reception was very friendly, polite and helpful.

10/10

Exceptional

05 May 2026

Robert

Beautiful hotel in a lovely location, with plenty of restaurants nearby and marina. The room was lovely and had a beautiful view out to sea. Breakfast options were plentiful and very tasty. The pool was very well maintained and a lovely situ, but was very cold despite being 22 degrees at the time!

Partner

10/10

Exceptional

15 Apr 2026

Delwyn

Lovely five star experience

Partner

10/10

Exceptional

13 Apr 2026

Delwyn

Loved our stay. Great view of the sea from our terrace. Breakfast and dinner was a wonderful array of food. Pula was a beautiful spot to spend a couple of days.

Partner

10/10

Exceptional

01 Nov 2025

Laura

Lovely and clean, friendly staff and great food

Leisure Partner

10/10

Exceptional

19 Oct 2025

Wanda

The hotel was beautiful. Breakfast and dinner buffets were amazing. The room was very comfortable and staff were very accommodating. The only complaint was that the a/c was turned off and it was still a bit warm in our rooms and in the hotel. All in all, we loved the hotel and would definitely come back when we visit Pula again.

Leisure Family

10/10

Exceptional

14 Oct 2025

Jones

Very good service

10/10

Exceptional

06 Oct 2025

Anne

Room was fairly large with balcony. Ours was located in separate building to main hotel accessed by a covered walkway. (About a minute walk!). Not an issue and was closer to shops & route to bus stop. Other rooms on same floor had superb views across the harbour (I expect at a premium). Breakfast was magnificent. Huge choice & regularly re-stocked. Coffee from machine not great, but there is a barista towards the back of the restaurant who makes a delightful coffee. Outdoor Pool and grounds beautiful. Large indoor pool. Sauna separated into men’s/ladies. No swim attire allowed (I didn’t use it!). 10 min (max) walk to bus stop into Pula town. Buses 3 an hour til around 5pm, then 2 an hour. Very reliable. Only takes about 10-15 mins. (3a into town;2a coming back). Lovely walks from hotel; other hotels nearby. Hotel Bar very reasonable & serves a light lunch (baguette & chips was delicious). And another bar that stays open til 1 am. Also a pool bar in the day time. Would definitely return. Can leave luggage in storeroom if have a later flight.

Friends_and_family Friends

10/10

Exceptional

02 Oct 2025

Nathan

Needs some updates but the location is spectacular! The pool was beautiful and the breakfast was amazing!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Angela

Very clean , friendly staff, spa was wonderful and the pool was excellent

10/10

Exceptional

12 Sep 2025

Visnja

Loved the long and wide pool with so much needed depth…. It was wonderful swimming in it. The buffet served for breakfast and dinner was probably the best ever… the choices, domestic foods,organic, different meats and fish, pastries out of this world, always fresh fruit … You will love it !

Leisure Self

4/10

Poor

06 Sep 2025

John

Don't stay here

The room I got was not want I paid for was not cleaned had bed bugs in room for two days before sorted out by younger cleaners as management was not interested only if I paid more money I worked for this trip only for it to be ruined I enjoyed Croatia but not be returning after this long 7days off Hell

Self

10/10

Exceptional

06 Sep 2025

Gabrielle

Relax by the beach poolside

Second time we’ve been back to this hotel and this time brought friends who stayed on extra days. Breakfast is an explosion of local and international options with restaurants for dinner nearby. Close to the beach and scuba diving for those who want to explore more.

Friends_and_family Friends

10/10

Exceptional

16 Aug 2025

Mohenski

Close to the beaches and public transport to old town.

Leisure Family

2/10

Poor

29 Jul 2025

jaz

This is was definitely not a 4* property. I paid for a marina view and got the view of an ugly flat roof. We stay 3 nights and our room wasn’t cleaned for the entire duration. No toiletries such as cotton buds, shower caps etc. Rooms are incredibly basic and dirty carpet. Breakfast was the worse we’ve ever had. Watered down orange juice, mass produced food that was cold. Reception area was ok. Front desk could learn a thing or two about customer service!

Leisure Partner

4/10

Poor

19 Jul 2025

Stacy

The breakfast was good if you like that. I prefer just coffee.
Very tired hotel, super tired rooms, terrible lighting, gross old carpeting, gross shutters, needs a full paint job , upgrades, update of rooms, update room photos. 2 star, not 4 star.

Business_and_leisure Self

10/10

Exceptional

05 Jul 2025

Jason

My daughter and I stayed at the Park Plaza Histria Pula during a recent trip to Europe. We really liked this nice hotel. It was a bit out of the way from downtown Pula, but it wasn't too difficult to catch a bus that delivered us a short distance from the hotel. The room was very nice and had air conditioning and we had a view over the lounge patio and the nearby marina. The breakfast buffet was amazing, easily the biggest selection of food items I've ever seen in a hotel.

Leisure Family

10/10

Exceptional

19 Jun 2025

Varujan

Good

Leisure Family

10/10

Exceptional

09 Jun 2025

Louise

Excellent hotel convenient for both Charles de Gaulle and Le Bourget airports

Business

8/10

Excellent

03 Jun 2025

Hazel

The hotel is wonderful and the staff very helpful and friendly. However we had lunch at the Yatch Club on Sunday and 3 out of our party of 7 had Tuna salad and they all got a case of the runs. I reported it to reception who thanked me and said they would advise the kitchen. I think a complimentary drink with dinner could have been offered. Apart from that our stay was great

Leisure Family_with_children

10/10

Exceptional

20 Oct 2024

Ales

Great place to relax and enjoy Istria.

This was my 3rd or 4th stay at Histria. Great staff and a hotel in a typical Mediterranean setting.
Proximity to the center of Pula is a plus.
Highly recommended.

Self

6/10

Pleasant

30 Sep 2024

Mickey

The hotel is not near the city , the room that they gave me was in a older par5 of the hotel , the rooms are very small the carpets in the room are old , and dirty , breakfast was nice , pool and gym are nice , staff was ok no one tried to be helpful, not worth the money rooms are worn out ,

Leisure Self

8/10

Excellent

18 Sep 2024

Philip

Great breakfast, but facilities let down by detail

The hotel is split across two wings. The Marina Wing, where we stayed, was very nice, but could only be access by a steep flight of stairs, so great fun carrying luggage up and down. A lift might help! And gven that it rained throughout our stay, we got wet each morning whilst crossing to the main building for breakfast. The restaurant only opened between 1900 and 2100, and no menu's were available. We ate elsewhere. Such a great property, with quality staff, amd an absolutely superb range and quality of breakfast. But let down by poor infrastructure and dining options.

Partner

10/10

Exceptional

14 Sep 2024

Michelle

Great amenities. Too bad we couldn’t enjoy them because of the weather.

Leisure Partner

8/10

Excellent

06 Sep 2024

Dana

Big hotel , very good breakfast. Mattress softer , ac worked well. We had a partial marina view room. Hotel was ok but parking required climbing the hill, access was blocky a chain which we didn’t see that it has a button to push and lower it so that you could unload luggage
We had a massage but the girls doing it are rather lacking the necessary strength. Not the most charming hotel but for 2 nights was ok.

Leisure Partner

10/10

Exceptional

31 Aug 2024

E

Katya and Marko (front desk) were very good. Helpful, friendly. It's a great hotel with lots to do nearby. In places, it looked tired and could do with TLC (some bed/loungers felt tired). Fantastic breakfasts and attentive staff.

Partner

10/10

Exceptional

27 Aug 2024

sabrina

We loved everything about this place
Clean_beautiful_the food is amazing-staff and service very good

Leisure Family

10/10

Exceptional

26 Aug 2024

Sonya

The staff was incredibly amiable, always welcoming and ready to assist. The half-board option was excellent, offering various delicious choices that catered to different tastes, making every meal a pleasure. My room was very clean and well maintained, with a beautiful sea view that added a serene and relaxing touch to my stay. Overall, this hotel provided a wonderful combination of friendly service, great food, and a comfortable, picturesque environment, making it a perfect choice for a relaxing getaway.

Leisure Friends

8/10

Excellent

04 Aug 2024

Dr Janine

Very pleasant stay. Good buffet breakfast and dinner.

Leisure Family

10/10

Exceptional

12 Jul 2024

Claude

Good experience

10/10

Exceptional

04 Jul 2024

Virginia

The Views were Beautiful. Close to Everything

Leisure Partner

8/10

Excellent

28 Jun 2024

Andrei

Location

Business_and_leisure

8/10

Excellent

19 Jun 2024

Christopher

Great location to access all the surrounding swimming in the sea. Hotel and pool are nice but a bit dated.
Lovely breakfast and staff.
Big indoor pool and decent gym.
Rooms are clean with A/C but a little out dated.
Overall a lovely hotel for the price and would recommend for a short stay in and around Pula.
Restaurant by the water is divine and superb waiting staff 5 star!

Leisure Family

8/10

Excellent

14 Jun 2024

mario

Nice place

The hotel is huge and nice. The room carpets are old and soiled in some places (permanently ). The patio was ok…. Easy pull up and parking included was great. Nice walk to restaurant

Partner

10/10

Exceptional

11 Jun 2024

Verified traveler

Exactly what you expect from 4 star hotel

Everything in this hotel was good and exactly what you expect from 4 star hotel. Staff was friendly, good breakfast and pretty clean rooms.

Friends_and_family Family

10/10

Exceptional

01 Apr 2024

Mike

Highly recommend

We checked in late for only one night after having to dump our other horrid hotel. The staff were extremely accommodating with everything and the room was awesome! Will definitely be booking here if ever in Pula again.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2024

Sharon

Over and above service

We booked last minute into this hotel and we were so lucky to get a room. They were very accommodating at our late booking and the rooms were great. We had to leave early the next morning, they booked a taxi for us and made a bag lunch breakfast

Partner

8/10

Excellent

19 Sep 2023

Gill

Third time at this hotel staff etc fantastic but sadly 2 nights running large areas of the bar were sectioned off for “private” parties, when hotel guest seating was already at a premium. Raised this Dean Manager at time and he seemed to say hard luck to guests. So sad when everything else was wonderful but paying hotel guests were second class to conference stayers it would seem🙁

Leisure Family

10/10

Exceptional

17 Sep 2023

Verified traveler

We enjoyed staying at this hotel. It is not close to the Center of Pula, but it is an easy bus trip or Uber ride to town. Beautiful walkways that go for a very long distance to other areas. Great buffet breakfast and lovely views.

Friends_and_family Friends

8/10

Excellent

05 Sep 2023

Domagoj

Parking was difficult to find. Noisy from evening band in the courtyard went on too late into the night.

Leisure Family

10/10

Exceptional

29 Aug 2023

Elizabeth

Beautiful views

Leisure Family

10/10

Exceptional

28 Jul 2023

Korado

It’s nice .
Trust me , you’ll dig it.
If there’s a hit on this hotel it’s that it might be a little too far left on the Verudela peninsula but its more private than the the other hotels here.
The Brioni hotel is nice and newly remodeled but it’s right next to the busiest beach around.
The park plaza is also a great location but a little crowded.
Either way your on the best beach in Croatia !!

Leisure Family

8/10

Excellent

25 Jul 2023

Stephen

The complex is starting to look and feel a little tired. It's also quite a distance from anywhere nice

10/10

Exceptional

12 Jul 2023

Michael

Mike’s Rating

The hotel and hotel staff were excellent and friendly. The hotel is very clean!!

Friends_and_family Family

10/10

Exceptional

06 Jul 2023

Selda

Excellent

10/10

Exceptional

02 Jul 2023

Alina

Would stay there again! Great breakfast and friendly staff. Beautiful place!

Leisure Partner

10/10

Exceptional

27 Jun 2023

Gavril

Nice older property still in good shape. Excellent food. Sea water pool. Front door access customer service needs more attention.

Business_and_leisure Friends

10/10

Exceptional

18 Jun 2023

James

The balcony was very nicely designed for coolness and privacy. The chained entry for loading and unloading was annoying.

Leisure Partner

10/10

Exceptional

31 May 2023

Derek

An amazing location and amazing country! Weather is always fantastic, and the water is so crisp and refreshing in the Adriatic Sea!! This hotel is on a peninsula with so much to do, or just relax next to the largest marina I’ve ever seen.

Friends_and_family Family

8/10

Excellent

07 Apr 2023

andrew

this is a nice property. the staff and services were nice. but for the price, i need more than buffet only breakfast and dinner. if you like buffets this is nice. i was on the 3 floor above the entrance, which was very noisy, very early in the morning. i would have payed more for the ocean side away from the entrance.

Leisure Partner

6/10

Pleasant

31 Oct 2022

Danijel

We were not situated in the main buidling where the pool is. My kids were walking around with wet hair (end October) to get to the room.
This should have been stated somewhere and price discounted.

Leisure Family

8/10

Excellent

30 Aug 2022

Duncan

Good hotel in just about all respects. Only negatives were the presence of the public in the grounds/shore area, lack of parking availability and lack of management of non hotel guests using pool area.

Leisure Family

10/10

Exceptional

25 Aug 2022

Zvonko

Location and beach restaurant ideal for enjoying beach time.

Leisure Partner

10/10

Exceptional

06 Aug 2022

Ivana

Everything about this hotel was excellent, from efficient check in process to the location, the feel of the hotel and surrounding grounds to the room. Staff was wonderful and helpful. Room was clean and comfortable (we had a premium room) breakfast bar was amazing and offered multiple choices for all dietary groups. We didn’t use the pool but used areas around the hotel to swim in Adriatic. Location is secluded, very relaxing and peaceful however a solid 15min drive from Pula, cab ride to Pula was not that affordable (150 Kuna each way) so plan accordingly for that. We are planning to come back next time we are in Pula.

Business_and_leisure Friends

10/10

Exceptional

22 Jul 2022

Lounes

Best Park Plaza experience

Amazing hotel & facilities with very friendly and helpful staff. Will definitely go back

Self

10/10

Exceptional

23 Jun 2022

Nikki

Amazing Hotel

Amazing hotel and staff where excellent, so much space on the complex so you can find a nice secluded spot if needed. Food was of a high standard and I really could not fault it and would definitely return.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2022

Maurizio

Restaurante was wonderful
Food excellent

Leisure Partner

6/10

Pleasant

25 Apr 2022

Kresimir

While the staff was quite decent, the guests of the hotel appear to be a noisy, and rather inconsiderate crowd. I am not going to use much heavier words, of which I was tempted.

Leisure

6/10

Pleasant

25 Oct 2021

Verified traveler

Should you...

The Hotel is great, although we found that 1 of the beds was not comfortable.
Most of the people there were nice, except a couple of them in the SPA always mentioning about 1 hour max stay policy, And to mention as well that the wet room is permanently switched off. ( Not due to Covid-19 restrictions, as other similar hotels have it on)
But would you want to hear about timing if you are to go for a SPA to relax?!?!
Breakfast and dinner, are ok, but far from being as good as similar hotels nearby.

Partner

10/10

Exceptional

15 Sep 2021

shaun justin

We stayed in the property in 2019 before the pandemic and came back as soon as we could travel again. The hotel is lovely inside and the marina wing looks good outside. However the main building could do with a tidy up on the exterior. The paint is faded and dated and the concrete needs repair in places. That is the only thing I could say negative as everything else was just as we remember it, amazing and we will be coming back in the new year. Thanks for a lovely holiday.
Shaun and Hayley Jones.

Leisure Partner

8/10

Excellent

13 Sep 2021

Ralph

The parking at the property is a nightmare if you come later in the day. They have paid parking for 5 Euros per night, but I wasn’t told about it till we left.

Leisure Family

10/10

Exceptional

20 Aug 2021

Celestino

Pricey but good

Pricier than expected but the staff and the facilities reflected it. Good property close to some nice beaches.

Friends_and_family Friends

8/10

Excellent

13 Aug 2021

Kentaro

So-so

It’s okay because receptionists did not explain the facility. Foods are good. Cleaners are not good.

10/10

Exceptional

11 Aug 2021

Jack Pantsu

Excellent staff, great room, well planned

The check-in took less than two minutes because I paid it all through Hotels.com. They knew exactly what to do and I was handed my key card.

The maid was extremely nice and friendly. Definitely knew how to do her job.

Room was simple, but worth it. Air-conditioning really came in handy along with heated drying rack and the luxurious shower with 6 extra nozzles. TV connects to your phone so you can use YouTube/Chromecast very easily.

Balcony had a very nice view.

Breakfasts were included so I went there a few times (slept in some days because the beds were too nice) and it's definitely worth it. There's something for everyone, even vegetarian options. Lots of bread options too. The waiters are very observant and trying to make the tables accessible as fast as they can.

Beaches are very close, although I highly recommend you invest in some sandals or swimming shoes since rocks are Lego like. Get there at 9 am and you can almost pick the best spots. Also, I'd recommend you go for the beaches protected from the sea so the waves arent too much and if you got swimming goggles, you'll see some fish too. Beaches have courses, canoes, pedal boats (pay separately).

Check in has someone at the desk at all times so even at night you can go and ask the same stuff avoiding most of the rush hours. Ask about the money exchange, so you don't fall into the atm traps. Verudela has a simple market for consumables.

Perfect hotel for just about anything. I thoroughly enjoyed my stay.

Friends_and_family Friends

2/10

Poor

27 Jul 2021

Verified traveler

This hotel need a serious renovation !!! Not so clean and the outside is really dirty

Leisure Partner

10/10

Exceptional

11 Jul 2021

Verified traveler

Amazing staff and crew

Leisure Partner

10/10

Exceptional

08 Jul 2021

Verified traveler

Y

10/10

Exceptional

28 Jun 2021

Franc

PERFECT

EXELENT, EVERYTHING JUST PERFECT

10/10

Exceptional

20 Oct 2019

Sarah

best breakfast buffet ever

Amazing hotel and fantastic buffet. Good location and friendly staff.

Friends_and_family Friends

10/10

Exceptional

16 Oct 2019

Christine

We felt very comfortable and relaxed at this resort, staff were friendly and helpful...we would definitely come back and also recommend to others.

Leisure Partner

10/10

Exceptional

11 Oct 2019

woodi

Pleasantly surprised by the location, facilities and breakfast

Leisure Family

10/10

Exceptional

05 Oct 2019

Verified traveler

Beautiful room. Enjoyable ambiance of hotel. Good location. Beautiful area and views.

Leisure Friends

10/10

Exceptional

02 Oct 2019

Phillip

Great views and amenities. Very friendly staff and kid friendly.

Friends_and_family Family

6/10

Pleasant

01 Oct 2019

Verified traveler

fine. Spoilt by no seating plan for meals and would not have booked if realised does all inclusive as well

Leisure Partner

6/10

Pleasant

30 Sep 2019

Verified traveler

Lovely hotel unless you want to take a baby with you. The staff were nice with our baby daughter but we never expected to have to

10/10

Exceptional

28 Sep 2019

StevenChampagne

I loved the location of the resort. It was very peaceful and away from the city of Pula but with easy access to the city via the city bus. The staff were all very friendly, courteous and helpful. Breakfast was wonderful with many options. I had dinner at the resort twice and it was good but I thought the breakfast was better. I loved all the lounge chairs under the trees so you are able to get away from the sun but the sea was just a minutes walk away. I loved renting the Segways and bikes. It was a wonderful and very relaxing environment. All in all I enjoyed the resort very much and would recommend it for others that want a very relaxing holiday.

Leisure Partner

6/10

Pleasant

23 Sep 2019

Verified traveler

I loved the beautiful spa that they have. Great facilities & treatments available.
I didn’t like the noise from my bedroom, or some of the inappropriate male staff

Leisure Self

10/10

Exceptional

22 Sep 2019

James

Highly recommend

Front desk was great. Food was great. Plenty of parking. Beautiful property.

Partner

10/10

Exceptional

20 Sep 2019

Verified traveler

Amazing breakfast. Reasonable prices in the bar and lovely coastal setting.

Leisure Partner

8/10

Excellent

19 Sep 2019

Carmel

Our booking with Expedia was for four people but their default setting when booking kept it going back to two so when we arrived we were told that we had to pay extra £350 for the two other people in our party so far I have had no response from Expedia about this!
Although we thoroughly enjoyed our holiday, Croatia is no longer a value for money holiday and after only being in this beautiful country a few years ago it has definitely gone up in price.
The hotel, as we were not fully inclusive, was expensive and I would say more London prices (a G&T was on average £10) there was very little locally not owned by the hotel on the resort either so little choice and was a bus or taxi ride to town so no where else to spend the evening at. The food was good but very similar and a little at times like a bun fight trying to eat in the main restaurant. Souvenirs are also very expensive and in comparable to Turkey, Spain or Greece i.e. A normal fruit of the loom sweatshirt (it rained and was cloudy for 2 days that we were there so was a little cold) with a print on it they wanted 450kn/£53.89.
The facilities in the hotel though are second to none with a good pool area with plenty of loungers, a fantastic indoor pool and spa, music in the evenings and generally the staff courteous and attentive.
I would recommend the hotel but ensure you have a fat wallet otherwise you may be shocked!

Leisure Family

10/10

Exceptional

18 Sep 2019

Verified traveler

Nothing not to like, we had an excellent stay, rooms were immaculate, Elemis products topped up every day & clean towels. Pool towels. The same old problem with people reserving sun beds!!
Wonderful breakfast.

10/10

Exceptional

16 Sep 2019

Verified traveler

Fantastic short break in a wonderful hotel, all the staff were helpful without being pestering as you get in some other hotels, the room was comfortable and clean, the restaurant was fantastic with plenty of food choices and different every day, many thanks to all the staff and will definitely recommend this hotel

Leisure Partner

8/10

Excellent

16 Sep 2019

Verified traveler

staff were all pleasant ,room spacious ,only showers not sure if any rooms do have a bath. Lovely indoor heated pool, freezing out door pool not heated , race at 8am to get towels on sun beds near pool area. Buffet , breakfast, lunch and dinner was little repetitive, if you could get table on outside terrace felt you were more on holiday indoor felt like you were in a large cafeteria , food was good though just felt like a battle at times getting served.

Leisure Family

8/10

Excellent

12 Sep 2019

Verified traveler

The resort was overall very good, I found the front line staff of the hotel excellent, overall staff was not of the high standard of a Park Plaza hotel

Leisure Family

4/10

Poor

09 Sep 2019

Edward

RUDE!!

I travel 5 days a week every week of the year. Never left a review until now. Front desk staff was absolutely rude and demeaning. Desk clerk wanted to keep our passports at check in and said it will take a long time to clear them. When we said we would wait and could not leave our passports, she said “this is a first!” When we said we needed to consolidate our luggage in the car, and would take a while, so we didn’t need any help, her comment was “wow, this is weird.” Clerk said there were no elevators In our building and it would be difficult to get the luggage to the room without help. Our room was 607. We asked if we had to walk up 6 floors. Her response was “of course not, your on the 2nd floor!”. An old tow chain blocks you from driving up to the front door of the hotel. Very hard to see and is basically a hunting camp gate. I watched guests back up from the chain and taxi cabs drop people off at the chain, not knowing there is a little button to push that alerts someone to drop the chain. Parking is not close to the rooms. Many parked on sidewalks! On Saturday night at 9:50pm, ALL restaurants are closed. We had a late day and found nothing to eat. Walked to EVERY location and they were all closed. Even to a place just off hotel property which was also closed. If you are impressed with yourself and want a shallow, make me feel important, this is a great place. If you want a comfortable, make me feel at home and welcome, look somewhere else.

Partner

4/10

Poor

04 Sep 2019

Verified traveler

This hotel does not care about you and your experience. Booked this room through Expedia for 3 nights for about $800 a Superior Sea View room. I expected to see the sea. But no, they tossed me into 2nd floor room looking at 1st floor tar roof. They first told me they overbooked, then they tried to convince me it is a sea view. That's it. I walked away. See pictures for yourself. Very misleading on Expedia and from the hotel manager. Never stay here again. In addition, there was an electrical problem in the room. The lights kept going on and off all night long. No one cared. No customer satisfaction at this hotel. In addition, there was an electrical problem in the room. The lights kept going on and off all night long. No one cared. No customer satisfaction at this hotel.

Leisure Partner

2/10

Poor

04 Sep 2019

Verified traveler

The room lighting kept going on and off during the night. It seemed there was an electrical shortage in the wires.
Also, the balcony shutters would not lock in place and the wind kept banging them all night long. Not a pleasant stay at $270/night. Stay away from this property.

Leisure Partner

10/10

Exceptional

03 Sep 2019

Verified traveler

This is a high class hotel, resort if you will. Sadly we did not stay enough to enjoy it all. The food is first class. The area is breathtaking. To tell you the truth, my wife was so happy--PRICELESS.

Leisure Partner

10/10

Exceptional

01 Sep 2019

Verified traveler

All is perfect. Rich breakfast. Elegant reception hall, quet room with beautiful view.

Business_and_leisure Partner

2/10

Poor

30 Aug 2019

Verified traveler

The worst hotel ever, you pay huge amount of money for the stay and doesn’t even have a pool on the property , even though they say the pool its included! They use the neighbor hotel pool which you have to pay but they don’t tell you until by the end of the day when you get a nonsense bill, the guy was like the pool is free but you have to pay for using it,lol

Leisure Friends

8/10

Excellent

28 Aug 2019

Verified traveler

Beautiful property with many amenities. Breakfast was off the charts awesome

Leisure Partner

8/10

Excellent

28 Aug 2019

Adriana

Fine for a night

Hotel is very large. Beach is small, very crowded and the chairs/mattresses require an upgrade (all were stained and old). Good breakfast, good quality room. Far from the old town.

Friends_and_family Friends

10/10

Exceptional

27 Aug 2019

andrew

Excellent, all the family loved it

Was excellent in all aspects. Didn't do much research so was pleasantly surprised by: good food, excellent facilities and service, the activities, the free child daycare (4yo wants us to move here so she can go to \"new school\"), etc. Only downside is the lack of sand. Still hoping to go back next year.

Friends_and_family Family

10/10

Exceptional

19 Aug 2019

Verified traveler

Beautiful location, helpful friendly staff and very clean. Make sure to get up early before 8:00 to secure your pool area sunned!!

Leisure Friends