Meredith
Upon arrival, the property appeared unkempt
and tired. At check in we discovered the swimming pool was not Included in the fee and would cost another 30€ for one half day. At the pool terrace, we were removed by staff as our pool passes did not include sitting at poolside! We were sent to the “garden” area which was a weedy, garbage strewn area away from the pool. Our room was very, very dated and unmaintained, including several lights and the television not functioning, no air conditioning and dirty bathroom vanity. We were advised that the central air conditioning is controlled by the front desk and would be turned on, which it never was, or was set so high as to be useless. The internet was spotty and very slow. The mattress was old,
lumpy and had a huge dip in the center, making for a terrible night’s sleep. All in all, absolutely our worst stay in Sicily.
and tired. At check in we discovered the swimming pool was not Included in the fee and would cost another 30€ for one half day. At the pool terrace, we were removed by staff as our pool passes did not include sitting at poolside! We were sent to the “garden” area which was a weedy, garbage strewn area away from the pool. Our room was very, very dated and unmaintained, including several lights and the television not functioning, no air conditioning and dirty bathroom vanity. We were advised that the central air conditioning is controlled by the front desk and would be turned on, which it never was, or was set so high as to be useless. The internet was spotty and very slow. The mattress was old,
lumpy and had a huge dip in the center, making for a terrible night’s sleep. All in all, absolutely our worst stay in Sicily.
