BB
Bed & Breakfast
BED AND BREAKFAST
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8.0/10Excellent345 Reviews
Cleanliness8.2/10 8.2
Service8.2/10 8.2
Comfort8.0/10 8.0
Condition7.4/10 7.4
Location7.6/10 7.6
Neighborhood7.6/10 7.6
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Tolteka Plaza
Hotel Tolteka is a welcoming hotel located in Santa Ana, ideal for business travelers, families, and guests looking to explore the main attractions of western El Salvador. The hotel combines comfort, convenience, and friendly service to provide a pleasant and relaxing stay.
Guests can enjoy complimentary Wi-Fi, an outdoor swimming pool, a restaurant, a gym, and free parking. The hotel offers comfortable rooms equipped with air conditioning, cable TV, hot water, and private bathrooms. Additional services include a 24-hour front desk, room service, and daily housekeeping.
Hotel Tolteka also offers event spaces suitable for social gatherings, meetings, and corporate events, with catering options available upon request.
Its convenient location in Santa Ana makes it an excellent base for exploring some of El Salvador's most popular attractions, including the historic center of Santa Ana, Lake Coatepeque, and Santa Ana Volcano.
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Located in Santa Ana, Tolteka Plaza is in the historical district, within a 5-minute drive of Metrocentro Santa Ana and Museum of Human Anatomy. This hotel is 6.9 mi (11.1 km) from Lake Coatepeque and 1.8 mi (3 km) from Oscar Alberto Quiteno Municipal Stadium.
Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones and desks, and housekeeping is provided daily.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
2:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Pool access available from 10 AM to 9 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
-
Minimal age
18
-
Spoken Language
English
Nearby attractions
Metrocentro Santa Ana
1.1 km / 0.7 mi
Oscar Alberto Quiteno Municipal Stadium
2.3 km / 1.4 mi
Escuela de Artes
3 km / 1.9 mi
Museum of Human Anatomy
3.1 km / 1.9 mi
Centro de Artes del Occidente
3.2 km / 2 mi
Regional Museum of the West
3.3 km / 2 mi
Santa Ana City Hall
3.4 km / 2.1 mi
Cathedral of Santa Ana
3.4 km / 2.1 mi
Colonia Gerardo Barrios Community Center
3.4 km / 2.1 mi
National Theater of Santa Ana
3.5 km / 2.2 mi
Sapuapa Pool
4.1 km / 2.6 mi
El Encuentro Santa Ana
5.6 km / 3.4 mi
Lake Coatepeque
11.1 km / 6.9 mi
Casa Blanca
13.8 km / 8.6 mi
Tazumal
14.8 km / 9.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 50
- hotel
- MasterCard
- Visa
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Secure parking
Show 21 more facilities & services
- Room service
- Laundry serviceExtra charge
- 24-hour security
- Lift access
- Garden
- Gym
- Dining area: 1
- Private pool: 1
- Towels and bed linen
- BarExtra charge
- Restaurant: 1
- Highchairs
- Air conditioning in Restaurant: 1
- Breakfast room
- Breakfast
- Breakfast a la carte
- À la carte lunch
- À la carte dinnerExtra charge
- Early Check-inExtra charge
- Identification card at arrival
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²DBL.2D
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Turndown service
- Desk
- Direct dial telephone
- TV
- Mini fridge
- Carpeted floors
- Individually adjustable air conditioning
Show all 14 amenities
- Fitness room
- Outdoor swimming pool
- Housekeeping
- Cable TV
- Bathroom
- Shower: 1
Facilities with extra charge
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTolteka Plaza
DOUBLE TWO DOUBLE BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Wi-fi
- Turndown service
- Desk
- Direct dial telephone
- TV
- Mini fridge
- Carpeted floors
- Individually adjustable air conditioning
- Fitness room
- Outdoor swimming pool
- Housekeeping
- Cable TV
- Bathroom
- Shower: 1
Facilities with extra charge
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTolteka Plaza
SINGLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Tolteka Plaza
100
reviews shown
Karla
The room was clean. Stuff was helpful.
Hans
The best thing about this hotel is its excellent location and the incredibly friendly staff. The breakfast was delicious, and the coffee was amazing.
Hoaquin
Los cuartos reparaciones mal hechas la cortina del baño. Viejas.
Juan
Personal muy servicial
Francis Radhames
Everything was great. Being able to use the gym was a plus.
Manuel
Muy bien todo me encantó mucho el servicio y espero volver pronto para volver a ese mismo hotel
Gloria
Staff is awesome, very professional and helpful….
Breakfast is delicious and fresh
Rooms are clean
WiFi works well
Breakfast is delicious and fresh
Rooms are clean
WiFi works well
Ana
The pool
Devin
bathroom has mildew, a shower head that shoots in all directions, dirty carpet, one very thin blanket. fortunately quiet and cool
Zoila A
Good service
They to improve in the rooms cleaning
They to improve in the rooms cleaning
Martin
Clean
Ricardo
The hotel needs to work heavenly on amenities (it lacks the essential amenities such as: soap body lotion, shampoo, coat hungers, at least two chairs, coffeemaker machine, toilet paper holders, information on wifi and All hotel services) and very important on cleaning you can see how much dusty filthy the wall edges look. And surroundings. For the price of these hotel’s rates these items mentioned are just essential. I rated it at 2.3
Pedro A.
Estuvo muy buen la estadía Solo que las Habitaciones NO ToENEN TELÉFONO Accessible en LAS habitaciones del CUARTO NIVEl ! Por lo q tenía q bajar hasta para solicitar un papel higiénico !! Tomar en cuenta esto ! Muchas gracias
Carlos
Good food
Patricia
Hotel was very depressed I only stay two days from 3/23/2026 to 3/25/2026 and I left the hotel on Wednesday 3/25/2026 around 2:pm
Arnold
Its a very good place to stay the people are very nice.
jose
Need upgrade rooms
Francisco
Un hotel muy bonito y la atención excelente
Brandon
Solid
Jasmin Veronica
Location
Maria
Bathroom was dirty
Oudated room
Front desk was not helpfull
AC was not working at first
No towels, no soap
Extra fee for checking in early
Water was shut off the day we were going to check out
Oudated room
Front desk was not helpfull
AC was not working at first
No towels, no soap
Extra fee for checking in early
Water was shut off the day we were going to check out
Raul
Bathtub was old and falling apart.
Gerardo
Excelente
Walberto
The first room we got was horrible. It was super hot they did not turned the AC. The shower head threw water everywhere wetting the floor and the toilet handle was not working either. They did not wanted to moved us until some one come to inspect the room. The moved us to another room and the bathtub was horrible it did not drained the water fast enough so everytime you shower the water got stuck under your feet. I will look for another hotel to stay. I am not planning to stay here any more.
It seems this hotel cares more about the outside more than the inside.
It seems this hotel cares more about the outside more than the inside.
Jessica
Very nice staff and a nice hotel for the area. Room was clean with AC.
Luis
Bedsheets were a bit stained, the bathroom had no ventilation and the AC filter needed changing. But other than that the ac blew cold. They cleaned the room every morning, breakfast was delicious, dinner was great if you decide to eat in. Pool was kept clean. Will come back. Staff was fantastic. WiFi needs some work out tv kept getting disconnected while trying to watch movies at night.
Gloria
The staff was very nice and courterus.
Rosario
Las sábanas estaban sucias y con pelos
Nestor
It was a nice hotel
Julie
Hotel is great! Staff is excellent, pool is super clean, breakfast buffet, coffee and water 24/7.
Room is comfortable and spacious.
We will definitely be back
Room is comfortable and spacious.
We will definitely be back
Edwin
Hotel location is perfect. You can walk to a lot of restaurants and shopping centers. The breakfast at the hotel is amazing. A lot of choices. The staff is very friendly and caring. I highly recommend this Hotel.
Luis
Clean pool, clean room, everything was just amazing.
Yurina
I enjoyed my stay there.
Agustin
Nice staff, room was clean, can work on noise reduction in rooms near the main road
Jose
Great!
Krissia
Everything is ok
Yolanda
The rooms need better cleaning, ventilation, decoration there’s no mirrors or closets neither luggage holders. The tub and lavatory are clogged having difficulty to shower or washing hands. Your customer service needs to be improve it was not a really good service.
Adan
Overall, the employees were not very welcoming. They wouldn’t say good morning or help us find our hotel room. Twice we asked for an extra blanket and did not receive it. At one point, the receptionist stated we should have asked for the blanket before 10 p.m. well, we asked for the blanket close to 6 pm.
Terreence
AC worked fine. Response time on maintenance issues was excellent. All staff were very pleasant people. We enjoyed our time in El Salvador.
Sandra
All the employees were great
Daniel
Rooms were spotless and the staff were extremely friendly and courteous! This would be the only hotel I would stay at when I return. Also had access to the gym next door.
Colin
Place was going through renovations, construction and hotel staff was not aware of guests sleeping at 5:00 am and they were holding loud conversations. Breakfast times could be extended after 8:00 AM on a Sunday.
Guy
Hotel needs major renovation. Bathroom shower leaks and rooms are dated.
Jon
Receptionist couldn't find my reservation at 1st and charged me, but i showed proof and then refunded charge. The room is really nice and bed comfortable. The food was OK could be better since its one of the best hotels in the area. Overall i wouldrecommend
William
It's a nice place to stay. It's clean, good location and good service
Gloria
The key cards are a problem… they get deactivated all the time, I have to keep going back to be re program, and it wasn’t just me, I heard the same complain from other guess. The keys are so old and worn out.
Eusebio
Old bathroom need update
Johnny
Good economical hotel where you can see that most locals stay. While I only stayed two nights, it’s served its purpose. Rooms are a bit dated still average for the stay.
Valerie
The place where happy isn't allowed
Looking for a place that charges like they have amenities but doesn't, this is the place for you. No washclothes, hand towels, drinking glasses, not even a menu for their restaurant. Let's not mention the cold dead like faces of every single employee there with the exception of the gun toting guard. 3 days and never a smile, wave, good morning, good evening. Weirdest vibe ever. When we left, the front desk staff actually asked the guard to ask us for the room key. The most impersonal experience ever
William
It was very nice, clean and friendly.
Ana
Very nice medium sized hotel in a centralized area. There is a view to the beautiful pool as soon as you walk in the front entrance. Check in was relatively Quick with a very nice lady who is at the front desk by herself the room with the double beds have a work desk, a chest drawer, and a closet. Everything you need for a stay definitely recommend this place.
Theodore
Worst hotel room in 40 years of travel. Bathroom tub would not drain properly. A 5-minute shower left us standing in three inches of water. Bulb socket in bathroom has no bulb. Staff said they have none. One hand towel for two people. Zero wash clothes. No hair dryer. Door handle missing on closet door. Five hangers in closet. Floor not washed for ages. Clean white socks wind up black on bottom after walking around a bit. No stopper in sink. Flimsy sheets on bed.
Roman Jr.
There was a tennis ball size hole on the ceiling of the shower, conveniently right above where one bathes. I couldn't help but to wonder if there were hidden cameras up in there or off someone could be spying on guests as they showered. Furthermore, the carpets were filthy. We allowed our 9-month old to crawl, but quickly noticed his knees and hands black with filth. We didn't feel comfortable letting him on the ground to long. The sheets smelled like dust as if they were in need of cleaning. On the bright side, the receptionists were wonderful.
Antonio
Amenities are below average. Shower head points towards wall making it hard to shower. One provided bar soap can't be any smaller for two guests. Not good! One small water bottle for two guests is way below expectations as a greeting gesture. Sad!
Erika
Like you would expect from the website. Nice.
Alba
The Guards are so nice . A big thank you to Osman .
Very helpful and friendly man
Very helpful and friendly man
Carlos
Todo esta muy conveniente a los alrededores.
ronald
Very good place
Rémy
Chose this property I had a 2pm checkout. When I got there, they told me 1pm.
Brakefast wasn't very good and they had no more coffee when I got there.
Brakefast wasn't very good and they had no more coffee when I got there.
Hugo
Very convenient and good food
Rosa
Pleasant experience
It was a nice stay in the hotel. The food was good and the room was clean.
Alfredo
I think for a place that charge almost 100 dollar to stay . We expect more from it . I usually go to Santa Ana to visit every year and I always stay in hostales or hotels near by the Cathedral with much better prices and place are more clean and they have a better air conditioning! I wouldn’t recommend to stay!
carlos
2 veces me he hospedado ahi y las 2 veces se me a perdido algo.....espero de verdad que no sean ellos los que están tomando cosas
Walberto
Good-
Adolfo
Overall ok.
Xenia
Friendly.
Guy
The hotel is very run down. It needs major remodeling. They were very accommodating though. The first room they asigned us smelled terribly moldy and we asked to be moved. The hotel is ongoing some renovations so we were able to get a room that wasn't moldy. The staff tried their best to please us and the breakfast was very good. I would suggest the management to improve and definitely remodel the whole hotel as the tourism in El Salvador is booming.
Oscar
The furniture in the rooms needs to be renewed almost immediately, as does the bathroom, especially the shower, and some of the people working there urgently need to know something about customer service.
Ernesto
Bathroom was dirty, step up to the bathroom was a hazard .
edgar
.
Blanca
Staff asked for everyone's passport including children under 18 years old, because police come to hotel and asks for it, sonce there has been kids trafficking in the past
Ghulam
Bueno
Bonito lugar limpio
El servicio de restaurante lento y poco responsable en el desayuno. Sobretodo bien
El servicio de restaurante lento y poco responsable en el desayuno. Sobretodo bien
RAUL
I like the breakfast in the mornings and the pool don't like that i don't have a refrigerator in my room and to open the door we have a lots of problems everytime
Adelso
Easy access security guy very friendly
Room condition poor,shower drain was clogged ,inside door lock is broken
Room condition poor,shower drain was clogged ,inside door lock is broken
Karla
There was a lot of trash on the side of the property, that was the view from my room.
Arantzazu
No estuvo del todo mal, pero no sería mi opción para quedarme nuevamente.
Guillermo
Goog parcking staff ,great Clining staff
Jackeline
Nice place
Jason
Nice location, safe, good breakfast. Condition of the property - while clean, appeared very worn.
Gladys
Room didn't have microwave, and iron
Didn't have access to more than 1 channel
Didn't have access to more than 1 channel
Ricardo doroteo
This place is close to a main road. It gets a little noisy in the morning time...
Kevin
The property was poorly managed starting with check-in. They did not have my Expedia prepaid reservation. Speedia reservations had to call them and this process took about an hour. The next problem was they didn't give us the room with two beds and we has purchased and we had to go through this all over again. The beds had a single sheet with no blanket which left us very cold and they claimed not to have any blankets to give to us. On top of this the room was very dirty.
Susan
The food needs to improve. Needs to provide more variety. The hotel needs more fixing up.
Susan
This property needs a lot of fixing up.
BLANCA
muy buen lugar lo recomiendo muy accesible si regreso me gustaria bolver a hospedarme alli
maria
This hotel was clean, accessible to dine in for all meals, the breakfast was included for the entire stay. The staff was very helpful, a guard was in the premises 24 hrs providing a safe environment. I would definitely stay here again and recommend it to anyone looking for a quiet and affordable place.
Victor
Ok
Victor
Ok
MERCEDES
It was very convenient, for me and my partner.
Walberto
It was a nice hotel, the inside was very relaxing. the pool was nice and clean. Breakfast was really good.
Nice room but when we got inside the room it was hot and smelly. The A/C was off. The bath room was ok except the bath tub, it kind of dirty, it had some black stuff line rat poop. We just wiped out. The next day when room service came they left it clean but the on the third day it was full of the sane black stuff. I took pictures and meant to show them to receptionist but I forgot. Another one is the shower head. They need to changed it.
Other than that, all employees were nice.
One Advice, if you try to check in before the checking time you be ready to pay $25.00.
Nice room but when we got inside the room it was hot and smelly. The A/C was off. The bath room was ok except the bath tub, it kind of dirty, it had some black stuff line rat poop. We just wiped out. The next day when room service came they left it clean but the on the third day it was full of the sane black stuff. I took pictures and meant to show them to receptionist but I forgot. Another one is the shower head. They need to changed it.
Other than that, all employees were nice.
One Advice, if you try to check in before the checking time you be ready to pay $25.00.
Juan
The place has limited services
Kathryn
Great Hotel
The hotel and restaurant were great. Room was comfortable and spacious. Pool was wonderful. Breakfast was very good. Would definitely stay here again and recommend this hotel.
Cynthia
The first room that was got was not ready and then we had to ask for another blanket. We had to ask for our breakfast twice and just overall I would not stay here again. The girl at the front desk charged us for breakfast, when it was supposed to be included in our packet. Not very good customer service and just terrible.
jose
Nice costumer service excellent people
Guillermo
Good location,great staff, great food,need new bathroom equipment
John
Registering staff ignored us when we approached the front desk. When they finally acknowledged us. They had a bit of a arrogant attitude and acted like they were doing us a great favor by letting us stay in this hotel. First and last time I am booking a hotel room here.
CARLOS
Excelent trip
Jesus
Muchas gracias por el exlente servicio muy limpio el personal muy amable
Raul
Very poor Customer service, front desk kind off rude, also breaks fast menu not accurate we asked for a menu plate but they brought a different meal, and when we ask for the menu plate the answer was we don’t have. Not even said sorry or communicate before they brought it.
Ivonne
The staff was delightful, very freindly. The place was exceptionally clean. It is a bit worn down in some areas but still a good place to stay. The food was very good. Only thing I did not like was no mini fridge or microwaves in rooms.
Location & surroundings
Tolteka Plaza
Carretera Internacional y, Santa Ana, El Salvador
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Tolteka Plaza
22 hotel photos
