Casa 1800 Cerro Verde Boutique Hotel

10/10

Exceptional

24 Apr 2026

Angie

Nice, clean, beautiful surroundings.

Partner

8/10

Excellent

24 Apr 2026

Anthony

Definitely not kid friendly, bring warm clothes even though it’s hot lower elevation

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Ernesto

The property was maintained, they need to invest in the pillows they were NOT comfortable but the view was amazing and the employees were super nice.

Partner

8/10

Excellent

21 Apr 2026

Tracy

Such a beautiful place I recommend if you’re looking into it

Family_with_children

8/10

Excellent

21 Apr 2026

Jordan

Views were beautiful. Just be prepared to enjoy nature as the property pretty much shuts down by 9.

8/10

Excellent

18 Apr 2026

Stephanie

Coean and comfy rooms, but the water In The shower doesn’t get very hot. The food was very good but be patient, it’s not quick.

10/10

Exceptional

18 Apr 2026

Natasha

A beautiful place to stay. The views, the rooms and the staff were all amazing. Much like Casa 1800 Suchitoto, the food was also great and it was all in the details. One warning- it gets COLD compared to the rest of El Salvador. Bring a warm sweater and pants for night time comfort.

Partner

10/10

Exceptional

18 Apr 2026

Luz

It was a great experience staying at this hotel, the staff was so helpful specially the front desk guy who helped me with my booking.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Rebecca

I’ve never had such an amazing bed!!! Super comfortable. Beautiful grounds, best breakfast view ever. Convenient place to take a hike from here or go exploring. We hope to go back!!

Family

10/10

Exceptional

10 Apr 2026

Michael

Mountain View

Partner

8/10

Excellent

06 Apr 2026

Claudia

The property was very clean and bed was very comfortable. The room had a beautiful view of the volcano.

Partner

10/10

Exceptional

28 Mar 2026

Maria

The rooms are clean and nicely maintained, with beautiful views of the surrounding landscape. However, the only downside is that there isn't much to do at night. Two nights are sufficient if you're planning to do some hiking, as there's nothing much beyond the view from the restaurant and hiking trails up the hill. The property doesn't have a pool for children, so my kids had little to do; they weren't particularly interested in the view. If you're bringing kids, be aware that there aren't many activities suitable for them. There's a small park nearby, but it caters only to children aged 2 to 6.

Family_with_children

10/10

Exceptional

27 Mar 2026

Luis

Must visit in El Salvador.

Family_with_children

10/10

Exceptional

26 Mar 2026

Nemesiz

Excellent view!

Family

6/10

Pleasant

22 Mar 2026

Shelby

The hotel looks good, but it was mostly just an aesthetic place. My room was huge and the bed was very comfortable. The WiFi was really bad, the hot water in the shower was lukewarm at best, and I had a big beautiful porch with no furniture outside. The restaurant staff ignored me until another guest asked them to give me service. The views were phenomenal.

Self

10/10

Exceptional

12 Mar 2026

Shana

The staff is excellent! I got a message the first morning we were there to check in on how the night went and to see when we wanted our room serviced. It is beautiful with panormaic views.

Family

8/10

Excellent

11 Mar 2026

Sonia

Room nedded cleaning , stuff very nice , park very close , no issues with parking .

10/10

Exceptional

10 Mar 2026

Andrea

Such a great place! Room was nice, the view is great, and everything was clean!

Partner

8/10

Excellent

09 Mar 2026

nicole

Stunning views!

Partner

6/10

Pleasant

08 Mar 2026

Stefan

Nice hotel, and rooms. Perfect for a night or two. No gym, bar or pool. Have to be back by 8:00 pm since the park closes at night

10/10

Exceptional

05 Mar 2026

Rebecca

Super clean super pretty amazing views. The restaurant is great. You’re at the very top of the mountain easy access to the national park.

Family

8/10

Excellent

04 Mar 2026

Bryan

Everything was fantastic, the staff, the food, the volcano views, and the room! The only thing is the hot water didn’t work well in the shower in room 204, hopefully the resort fixes this issue soon because it’s really important to most guests.

Partner

6/10

Pleasant

03 Mar 2026

Gemma

The view of Cerro Verde National Park is amazing. The best view ever.The property is well maintained Make it sure to have jacket because it is cold at night and early morning. The restaurant food is mediocre. The room is a bit outdated, lots of things missing in the room. No lotion, no kleenex or tissue, the room has only one side table, the pillows look like 10 years old, please invest a new pillows or a nicer one. I thinknthey have problem with water heater, shampoo, conditioner and handwash pump are broken, no face cloth. Toilet tank need to open everytime after you flush the water is not running. There was a strong moldy smell the moment we enter the room. Outside patio is not clean. We stayed at room 102. I'm glad we only book for 1 night. We checked out right after breakfast nothing to do anymore. Overall the view of the volcano is fantastic.
.

10/10

Exceptional

02 Mar 2026

Jose

Una hermosa vista con bonitas instalaciones y buen trato del personal. Volvería sin pensarlo

Family

10/10

Exceptional

01 Mar 2026

James

Excellent atmosphere, great customer service, good times!!!!

Partner

10/10

Exceptional

28 Feb 2026

Gabriela

Beautiful hotel. Clean, amazing views, good food, great service

Family_with_children

6/10

Pleasant

27 Feb 2026

Ashley

The view from the restaurant was amazing. The room and ambiance were beautiful. The service to get issues resolved was quick from the four desk but the restaurant service was dry. The food was okay. I feel like the space could use a jacuzzi or small pool. Just another peaceful amenity.

Family

10/10

Exceptional

25 Feb 2026

Ruby

beautiful rooms and amazing views

10/10

Exceptional

23 Feb 2026

Josif

Beautiful setting. Modern, clean, stunning rooms. Comfortable beds. Very accommodating staff. Great breakfast.

10/10

Exceptional

20 Feb 2026

alberto

Staff very helpful and the place is very nice, staff at the restaurant is also friendly.

Family_with_children

10/10

Exceptional

16 Feb 2026

Andrew

Everything was good. Except no refrigerator in the room.

10/10

Exceptional

15 Feb 2026

Alyssa

Beautiful view!! Amazing location for a relaxing stay. Also very close to the starting point for the Santa Ana volcano hike, making it a convenient option if you plan to hike. Only downside is the curfew at 8pm because the gates close, and it's also hard to get transportation to and from because of its remote location.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Rocio

La habitación limpia y amplia, solo que no tienen opción de almohadas blandas y las almohadas decorativas tenían mal olor. Por lo demás todo excelente

Leisure Partner

8/10

Excellent

03 Feb 2026

Diana Milena

El sitio es muy bonito, en un parque nacional y muy bien ubicado, las vistas son espectaculares y llenas de vegetación. El clima está Maravillosamente agradable, la comida deliciosa y las habitaciones excelentes! Lo único que no me gustó fue la lavandería, nos cobraron 2 dólares por pieza, no la lavaron bien y me la devolvieron arrugada dentro de la misma bolsa que la llevamos $50 dólares total. Volveremos.

Leisure Partner

10/10

Exceptional

27 Jan 2026

DOUGLAS

Location location locations! Views views views! Design design design! Special

Leisure Partner

4/10

Poor

25 Jan 2026

Kelli

Food and staff at the restaurant were awful. They are the only restaurant if you’re staying at the hotel. Staff was rude at the restaurant and the food was absolutely atrocious multiple times thinking it would get better so much that we left a night early could not eat there again.
House cleaning was amazing hotel staff was OK, but I’ll informed of events on their mountain. I would say they were not super friendly, but courteous.

Leisure Family

2/10

Poor

22 Jan 2026

Christian

My experience was underwhelming. I stayed at three different hotels while on my tour of El Salvador. The hotel itself has magnificent views of the volcano, but thats all they have to offer. I stayed here two nights with the expectation to hike santa ana volcano. Unfortunately, the staff was not knowledgeable and I received misinformation the entire trip. Every staff member said something different, I had to go and speak to the Santa Ana volcano workers to receive some honesty. Apparently the volcano was closed for some ceremony and the hotel knew well in advanced. The staff at casa 1800 still made it appear that it was closed for weather related purposes by telling us that was the reason. They told us all tours and the volcano was closed the entire day of 01/20. Upon speaking to the santa ana staff, they informed us that the volcano open and groups did make it to the top that morning. We feel lied to and disappointed because we spent money on two nights there for the purpose of hiking the volcano. If the hotel staff would of been transparent/ knowledgeable from the beginning we would of been able to do the hike. Other notes: the restaurant is mid tier and there are no amenities on the property. If you don’t hike there is not a single thing for you to do.

Leisure Partner

6/10

Pleasant

17 Jan 2026

ANGELA

There was a string of hair in one the beds. No kleenex, no face towels, no becnch for your luggage. No view of the volcano from our room #109 and the restaurant food came out cold, except for the greasy soup it was hot. I definitely would not return to this hotel. Plus its super cold, in the mountains, you have ro dress warm to stay here

Leisure Family

10/10

Exceptional

09 Jan 2026

Julissa

The room was clean, spacious. It felt like an apartment. Omg the itzalco volcano right there. It was amazing, the pear dessert so good.
The staff was so attentive and friendly. I had a massage and ingrid was so nice. Sje came to my room with the massage table and aromatherary. I will definetly come back.

10/10

Exceptional

09 Jan 2026

Hilsia

The room was very nice and clean. The entire facility is beautiful.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Alain

Amazing room, very spacious, with view of the volcano. Every sunset was magical. The breakfasts were super healthy and included.

Leisure Family

10/10

Exceptional

01 Jan 2026

Utsmai Mary

Amazing location and breathtaking views, loved the on site meals too

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Ana

The room was spotless, staff was cordial the restaurant staff was great, the food was good but what stands out the most is the view! From all points of the hotel!

Leisure Family

10/10

Exceptional

23 Dec 2025

April

Staff was very friendly and informative! Any questions we had they were prompt to help us and get us situated.

The room (although facing the forest) was absolutely stunning. I did have to ask maintenance about the heater and in the morning there was a snafu where there was no hot water, but could not complain because the area, the view, the staff were all amazing.

Leisure

10/10

Exceptional

20 Dec 2025

James A

The room was excellent and had its own back yard with a view of the volcano. It was clean and quiet.

Leisure Family

10/10

Exceptional

15 Dec 2025

Rosy G

Everything was amazing the room gorgeous and clean. The staff very nice and very professional, the place was gorgeous, were very happy .

10/10

Exceptional

10 Dec 2025

michael

Worth every penny

10/10

Exceptional

09 Dec 2025

Lakesha

I stayed on the volcano side and the views were beautiful. I live that they have a restaurant with beautiful views. I will definitely recommend this hotel.

Self

10/10

Exceptional

01 Dec 2025

Alexeis

Good

Leisure

10/10

Exceptional

30 Nov 2025

Veronica

Cuidadosamente limpio buena atención de todo el personal información apropiada excelente lugar

Leisure Friends

10/10

Exceptional

26 Nov 2025

Juan

Everything was perfect

Leisure Partner

10/10

Exceptional

26 Nov 2025

Mauricio

Room was a little cold

Partner

8/10

Excellent

11 Nov 2025

Vladimir

Pros:
- great views
- clean room ( some bugs around but understandable is the forest)
- comfortable bed
- great weather

Cons:
-water pressure very very low in the shower
- WiFi spotty
- no local TV you need to connect to Netflix if you wish to watch something.
-shampoo and body wash do not foam at all.

Food was ok - the selection is not great lots of American dishes when you go there to try more salvadorean food. Husband got sick after one dinner unsure if it was the meat or the beans.

Partner

10/10

Exceptional

03 Nov 2025

ARTURO

We really enjoyed our stay at Casa 1800 Cerro Verde.The size of the room and cleanliness were outstanding.

10/10

Exceptional

02 Nov 2025

Hugo

Excellent place to stay

Leisure Partner

8/10

Excellent

31 Oct 2025

Amanda

This hotel is modern and initially has the wow factor. It’s in a peaceful and lovely location. The bed was comfortable and the staff are friendly. But there are quite a few things that could be improved. The shower was weak, hot water unreliable, Wi-Fi poor, no hooks to hang towels, only 2 clothes hangers provided and only one bedside table and parking was a bit of an afterthought. The food in the restaurant was ok but came to the table warm at best.

10/10

Exceptional

18 Oct 2025

Shuhan

Beautiful views! Restaurant had good food with great variety! Very friendly staff.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Enrique

AMAZING view of the volcano if you stay at the room with volcano view. Quiet and friendly welcoming staff. The restaurant was delicious with pretty great view of the volcano. The room clean and cozy. No AC needed. The only issue would be the 8pm curfew due to the hotel being in the national park and the entrance/exit closes at that time. Overall a great stay!

Leisure Partner

10/10

Exceptional

29 Sep 2025

Mario Alfredo

Very clean everything. Thank you

10/10

Exceptional

29 Sep 2025

Bryant

Great view and great service. Staff will accommodate. Good weather and delicious breakfast. Room was spacious.

Partner

4/10

Poor

28 Sep 2025

Eduardo

It was nice but there was a huge gap between the window and the wall and a huge rat come in from the ceiling maybe about 10 lbs rat
I told the lady in the front she said is normal because it’s on the mountain 😂

Business_and_leisure Partner

10/10

Exceptional

15 Sep 2025

Marlon

This is a great place to be every single thing is just perfect food,drinks, the customer service I'll be back for sure

Leisure Partner

10/10

Exceptional

13 Sep 2025

Tyieshia

Loved this place to death! The staff was amazing. The views were to die for. They offer an atv tour there which I took part in. The only thing that I would say is there is no ventilation in the bathroom which make it a bit rusty. I would still stay here though.

Leisure Self

2/10

Poor

12 Sep 2025

Caren

The power, water, & internet were down during our stay. The bath towels looked dirty & dingy & of course there wasn’t any hot water so super cold showers were terrible. We ordered room service & the food was subpar & expensive. Additionally, the only way to communicate with the staff is on WhatsApp. We only spent one day of our three day stay at this hotel. We couldn’t possible bare the idea of staying longer.

Leisure Family

10/10

Exceptional

04 Sep 2025

Carol

Beautiful, tranquil getaway - fantastic views, great service, wonderful room and good food. Showers were a little cooler than our liking - but otherwise an amazing vacation spot. The afternoon clouds settling over the property was absolutely magical!

Leisure Family

8/10

Excellent

04 Sep 2025

Kiley

The hotel and the location is stunning. However, in order to provide a better experience, there needs to be a way to contact staff after 8pm in case of an emergency. Lack of availability of staff (Via whatsapp or in person) after hours altered our experience on the property.

Leisure Friends

10/10

Exceptional

03 Sep 2025

Jeannette

I didn’t want to leave :(

Casa 1800 Cerro Verde was absolutely amazing. The location has 360 stunning views, great eating options, lots of outdoor activities to do, and it is also very relaxing. My only regret is not staying longer.

Friends_and_family Family

8/10

Excellent

03 Sep 2025

Wilberto

Service is wonderful, views to izalco volcán the most beautiful!!

Business_and_leisure Partner

10/10

Exceptional

31 Aug 2025

Delfino

The place is an nice area with forest and volcanos

Leisure Partner

10/10

Exceptional

30 Aug 2025

Lilian

The quality and comfort was perfect.

Friends_and_family Family

8/10

Excellent

28 Aug 2025

Edwin

Front desk doesn’t explain how to use the TV or heather inside the room, in order to view the Volcano from your room you have to make a night step in concrete stand that won’t be easy for every person

Leisure Family

10/10

Exceptional

26 Aug 2025

Yvette

Love Cerro Verde

I had a great time / atmosphere was great …wished I would have taken more pics

Friends_and_family Friends

6/10

Pleasant

18 Aug 2025

Jennifer

We loved the view! The room's safe wasn't working and was removed from the wall unfortunately. There was also nowhere to hang clothes, towels or other fabrics in the room. The volcano view was stunning and the staff were very friendly. The restaurant food was good. We did have to wait a bit for our food and we did have to remind the waiter a couple times for certain things. We didn't have anyone check to see if we wanted a second beverage during our meals. The typical breakfast and French toast were our favourites!

Leisure Partner

8/10

Excellent

16 Aug 2025

Shavonia

The food was a 6/10. I was also informed that you have to be in by 8pm or they will lock the gate & you may not be able to enter after which is understandable because after dark trying to get up the hotel is risky. Other than that the location is beautiful, the staff is wonderful, the bed was super comfortable and the view from the room was breath taking

Leisure Family

10/10

Exceptional

11 Aug 2025

FABIAN

The hotel is stunning. Great architecture. The restaurant is also very nice. CAUTION - Since it's located in a national reserve, you must be in before 8PM. The forest service will close the gate. I arrived at 8:02PM and the gate was closed. Fortunately one side was open so I went through there. Account for the windy and steep roads. Also, the rain. You will be able to leave until the park open up.

After 10PM the front desk closes so you will be dealing with security.

Our room faced the volcano which was amazing. The room are spacious and clean.

Family

10/10

Exceptional

07 Aug 2025

David

It is the best Casa 1800 hotel we have visited, and we have visited them all.

Leisure Family

10/10

Exceptional

05 Aug 2025

Edward

Good food, nice bed, great internet connection and access

Leisure Partner

8/10

Excellent

02 Aug 2025

Christians

The property is in a national park with amazing views of a lake, volcanoes and vegetation.
Wonderful nature around it.

10/10

Exceptional

30 Jul 2025

Telma Griselda Rivas

The hotel staff were very friendly and provided help and information at any time needed. We would definitely stay at this hotel again. The restaurant food was excellent.

Family

10/10

Exceptional

28 Jul 2025

Brita

Amazing views, clean and also super friendly staff.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Samuel

Love it un poco confundido para llegar pero muy monito lugar

2/10

Poor

26 Jul 2025

Racksmart

Not so great

Ok, the service great on lobby, restaurant not at all great, food not so good, room clean and pretty, not hot water, not heater, is a pretty place but not hot water or heater is not comfortable for the weather up there, need to fix that maybe with solar panels.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

hector

If you love nature awayfrom the city, this is the place to visit.
Just beautiful..

Leisure Family

10/10

Exceptional

23 Jul 2025

Ana

I loved the views, the guided tour of the park and the food

Leisure Partner

10/10

Exceptional

18 Jul 2025

Ana

First time visiting, it was perfect and clean. Beautiful views, great food and enjoyable walks.

Leisure Family

10/10

Exceptional

18 Jul 2025

Ismael

Probably

10/10

Exceptional

18 Jul 2025

Karla

Everything was beautiful they offer differents tours around the volcano and the park. Staff was friendly all the time.

Leisure Family

10/10

Exceptional

17 Jul 2025

Moises

The location and the views were wonderful. Loved all the flowers and how well kept up the property was.

Leisure Family

10/10

Exceptional

14 Jul 2025

Veronica

The pace was stunning and the staff was so helpful, friendly, and accommodating. Will return a million times.

Leisure Family

8/10

Excellent

13 Jul 2025

Angie

Nice property with great view. Except we are having lots of wind and rain and got some water in the room.

8/10

Excellent

12 Jul 2025

Susan

What was unique is the location and its close to Lago Coatepeque.

Leisure Family

4/10

Poor

11 Jul 2025

Sandra

The property itself was really nice . The one thing i didn't like was they didn't have hot water . It was very minimal. There is also not much to do after 8 pm. Other than that , the hotel was nice .

Leisure Family

10/10

Exceptional

11 Jul 2025

mauricio

Iris a beautiful place to stay.

Leisure Family

8/10

Excellent

10 Jul 2025

Hannah

Very good hotel with incredible views, nice staff, delicious food, and a great location if you plan to do a volcano hike.

Leisure Friends

10/10

Exceptional

09 Jul 2025

Evelin

Everything it was great!!

Leisure Family

8/10

Excellent

07 Jul 2025

Rosa

Our stay was great! If you’re looking to relax, hike, and enjoy the views this is the place for you. Other than the restaurant and scenic views, there isn’t much else to do at the hotel. Perfect stay for hiking one of the two volcanoes though. The guided hikes for the Santa Ana Volcano begin at 9am. Closest gas station is about a 30min drive so make sure you have enough gas to make it back down. We would stay here again!

Leisure Partner

10/10

Exceptional

03 Jul 2025

Mario

Very beautiful place bring a jacket it gets cold up here

10/10

Exceptional

02 Jul 2025

Douglas

The property was very comfortable and accommodating. The staff was very friendly and professional. If you are looking to tour the volcano this is the property to stay at, the tours leave within walking distance of the property. The property itself has amazing views! 5 star!!

8/10

Excellent

01 Jul 2025

Carina

Enjoyed my stay at the property. Staff was nice and helpful, communicating through WhatsApp throughout the day, gave me directions to make it to the volcano hike. It’s a beautiful place, though room is showing signs of wear and tear.

Water was lukewarm in the shower, and low pressure but I was just glad not to take a cold shower. Bring bug spray.

Food at the restaurant was decent. Good margarita and the waiters were great.

Overall, a good experience. Glad I went.

Leisure Self

10/10

Exceptional

28 Jun 2025

Lenin

I like the friendly and helpful staff. The hotel is nice and well kept. The closeness to nature and the views of the Lago de Coatepeue and volcán de Izalco are wonderful.

Leisure Family